Beruflich Dokumente
Kultur Dokumente
ML-551x/651x Series
1. Speed
ML-551x series : 55 ppm in Letter
ML-651x series : 65 ppm in Letter
5. Memory
256 MB default
256 MB / 512 MB (Optional Memory)
2. Printing Resolution
Max. 1200x1200 dpi effective output
6. Interfaces
One USB port, Two USB Host Port
1 GB Ethernet
One IEEE 802.11 b,g,n wireless LAN (Optional)
3. Processor
SPGPV4 700 Mhz
4. Printer Language Emulations
PCL, PS3
Contents
chapter 1 Precautions
1.1 Safety Warning
1.2 Caution for safety
1.2.1 Toxic material
1.2.2 Electric Shock and Fire Safety Precautions
1.2.3 Handling Precautions
1.2.4 Assembly / Disassembly Precautions
1.2.5 Disregarding this warning may cause bodily injury
1.3 ESD Precautions
1-1
1-2
1-2
1-2
1-3
1-3
1-4
1-5
2-1
2-1
2-2
2-12
2-13
2-13
2-14
2-15
2-16
2-18
2-25
2-39
2-43
Contents
3.3 Replacing the maintenance parts
3.3.1 Fuser unit
3.3.2 Pick up/Retard/Forward roller
3.3.3 Transfer roller
3.4 Replacing the main svc part
3.4.1 Cover
3.4.2 Video controller
3.4.3 Engine controller
3.4.4 Main drive unit
3.4.5 Feed drive unit
3.4.6 Fuser drive unit
3.4.7 Duplex drive unit
3.4.8 Lift motor
3.4.9 Fuser Release drive unit
3.4.10 Fuser drive board unit
3.4.11 LSU Fan
3.4.12 LSU
3.4.13 Exit unit
3.4.14 Frame terminal
3.4.15 WTB pipe unit
3.4.16 SMPS/ HVPS board
3.4.17 Frame shaft
3.4.18 Regi. unit
3.4.19 Regi. actuator
3.4.20 Eraser lamp
3.4.21 External temperature sensor
3.5 Finisher
3.5.1 Cover
3.5.2 Stapler Assy
3.5.3 Safety Sensor
3.5.4 Temper Assy
3.5.5 Finisher Main Board
3.5.6 Diverter Assy
3.5.7 Exit Motor
3-4
3-4
3-5
3-6
3-7
3-7
3-11
3-11
3-12
3-13
3-14
3-16
3-16
3-17
3-18
3-19
3-19
3-20
3-22
3-22
3-23
3-25
3-26
3-27
3-27
3-28
3-29
3-29
3-30
3-33
3-31
3-33
3-33
3-34
Contents
3.3.8 Stacker Motor 3-35
3.6 Mail Box 3-36
4-1
4-1
4-2
4-3
4-14
4-15
4-16
4-18
4-21
4-33
4-33
4-36
4-134
4-148
4-150
Contents
6.2.2 Service Parts
6.3 A4 ISO 19798 Standard Pattern
6.3.1 A4 ISO 19752 Standard Pattern
6.4 Selecting a location
6-4
6-8
6-8
6-9
1. Precautions
1. Precautions
In order to prevent accidents and to prevent damage to the equipment please read the precautions listed
below carefully before servicing the printer and follow them closely.
Service Manual
ML-551x / 651x series
1-1
Samsung Electronics
1. Precautions
Service Manual
ML-551x / 651x series
1-2
Samsung Electronics
1. Precautions
Service Manual
ML-551x / 651x series
1-3
Samsung Electronics
1. Precautions
Service Manual
ML-551x / 651x series
1-4
Samsung Electronics
1. Precautions
Caution >>Be sure no power is applied to the chassis or circuit, and observe all other safety precautions.
1. Immediately before handling a semiconductor component or semiconductor-equipped assembly, drain
off any electrostatic charge on your body by touching a known earth ground. Alternatively, employ a
commercially available wrist strap device, which should be removed for your personal safety reasons prior
to applying power to the unit under test.
2. After removing an electrical assembly equipped with ESDs, place the assembly on a conductive surface,
such as aluminum or copper foil, or conductive foam, to prevent electrostatic charge buildup in the vicinity
of the assembly.
3. Use only a grounded tip soldering iron to solder or desolder ESDs.
4. Use only an anti-static solder removal device. Some solder removal devices not classified as anti-static
can generate electrical charges sufficient to damage ESDs.
5. Do not use Freon-propelled chemicals. When sprayed, these can generate electrical charges sufficient to
damage ESDs.
6. Do not remove a replacement ESD from its protective packaging until immediately before installing it. Most
replacement ESDs are packaged with all leads shorted together by conductive foam, aluminum foil, or a
comparable conductive material.
7. Immediately before removing the protective shorting material from the leads of a replacement ESD, touch
the protective material to the chassis or circuit assembly into which the device will be installed.
8. Maintain continuous electrical contact between the ESD and the assembly into which it will be installed,
until completely plugged or soldered into the circuit.
9. Minimize bodily motions when handling unpackaged replacement ESDs. Normal motions, such as
the brushing together of clothing fabric and lifting ones foot from a carpeted floor, can generate static
electricity sufficient to damage an ESD.
Service Manual
ML-551x / 651x series
1-5
Samsung Electronics
1. Speed
ML-551x series : 55 ppm in Letter
ML-651x series : 65 ppm in Letter
2. Printing Resolution
Max. 1200x1200 dpi effective output
3. Processor
SPGPV4 700 Mhz
Service Manual
ML-551x / 651x series
2-1
Samsung Electronics
2.1.2 Specifications
Product Specifications are subject to change without notice. See below for product specifications.
ML-551x series
464 x 540 x 420mm
(18.27 x 21.26 x 16.54inches)
ML-651x series
464 x 540 x 420mm
(18.27 x 21.26 x 16.54inches)
I/O Interface
Printing/Copying
56 dBA
58 dBA
Ready
30 dBA
30 dBA
Warming Up
53 dBA
53 dBA
Operation
15 to 32 C (59 to 89.6 F)
15 to 32 C (59 to 89.6 F)
Storage (Packed)
Operation
20 to 80% RH
20 to 80% RH
Storage (Packed)
10 to 90% RH
10 to 90% RH
AC 110~127 V
AC 110~127 V
AC 220~240V
AC 220~240V
Ready mode
Less than 10 W
Less than 10 W
Less than 1 W
Less than 1 W
Printing Volume
(SET AMPV)
275,000 sheets
275,000 sheets
Device Memory
256MB
256MB
Internal N/W
1 Gigabit Ethernet
1 Gigabit Ethernet
Noise Level
Temperature
Humidity
Power rating
Power
consumption
Machine Life
Service Manual
ML-551x / 651x series
2-2
Samsung Electronics
ML-551x series
ML-651x series
Print Speed
Print Language
PCL / PS3
PCL / PS3
Power Save
Yes
Yes
Optical
Enhanced
Toner Save
Yes
Yes
Memory
- Default : 256MB
- Max : 768MB
- Default : 256MB
- Max : 768MB
From ready
8 sec
8 sec
From sleep(30min)
35 sec
35 sec
Duplex Print
Optional
Yes
Printable Area
Halftone(Gray Scale)
256 levels
256 levels
Resolution
FPOT
ML-551x series
ML-651x series
Capacity
Media sizes
Media types
Service Manual
ML-551x / 651x series
2-3
Samsung Electronics
Items
Main Tray
(Continue..)
Media weight
Optional
Cassette tray
(Second
Cassette)
* Only Tray2
ML-651x series
Capacity
Media sizes
Media type
Media weight
Sensing
Capacity
Media sizes
Media types
sensing
Bypass tray
ML-551x series
Service Manual
ML-551x / 651x series
2-4
Samsung Electronics
Items
Optional
Cassette tray
(Second
Cassette)
* Only Tray2
ML-551x series
ML-651x series
Media weight
Sensing
Capacity
Media sizes
Media types
Media weight
Sensing
Out put
Stacking(Main
set)
Face Down
Face Down
Offset catch
tray
Capcity
Automatic
duplex
Supporting
Optional
YES
Throughput
Media sizes
Media types
Plain Paper
Plain Paper
Media weight
High- capacity
Feeder
(Optional)
Service Manual
ML-551x / 651x series
2-5
Samsung Electronics
ML-551x series
ML-651x series
WINDOW
2000/XP(32/64bit)/2003(32/64bit)/
Vista(32/64bit)/2008(32/64bit)/7
2000/XP(32/64bit)/2003(32/64bit)/
Vista(32/64bit)/2008(32/64bit)/7
LINUX
MAC
- Mac OS X 10.3~10.6
- Mac OS X 10.3~10.6
UNIX
Default Driver
PCL6 (For Windows), PS (for Mac, Linux) PCL6 (For Windows), PS (for Mac, Linux)
Drvier Feature
[Windows]
- Watermark, Overlay, N-up printing,
Poster printing
- Duplex, Quality
[Windows]
- Watermark, Overlay, N-up printing,
Poster printing
- Duplex, Quality
[Mac/Linux]
- N-up printing, Duplex, Quality
[Mac/Linux]
- N-up printing, Duplex, Quality
2000/XP(32/64bit)/2003(32/64bit)/
Vista(32/64bit)/2008(32/64bit)
2000/XP(32/64bit)/2003(32/64bit)/
Vista(32/64bit)/2008(32/64bit)
Smart Panel
Network
Management
HDD File
Management S/W
TBD
TBD
AnyWeb Print
YES
YES
TYPE A
WHQL
Application
USB
USB ON BACK
Wired LAN
1GB Ethernet
1GB Ethernet
Wireless LAN
No
No
Service Manual
ML-551x / 651x series
2-6
Samsung Electronics
ML-551x series
ML-651x series
Network
Interface
NETWORK OS
[Windows]
- Microsoft Windows
2000/XP(32/64bits)/2003(32/64bits)/
Vista(32/64bits)/2008(32/64bit)/7
[Mac]
- Mac OS 10.3~10.6
[Linux]
- RedHat 8 ~ 9(32bit)/Enterprise Linux
WS 4, 5(32/64bit)
- Fedora Core 1 ~ 7 (32/64bit)
- SuSE 8.2 ~ 10.2/Enterprise Desktop
9~10 (32/64bit)
- Madrake 9.2 ~ 10.1 (32/64bit)
- Mandriva 2005 ~ 2007
- Ubuntu 6.06 ~ 7.04
- Debian 3.1 ~ 4.0
[Novell]
- Netware 5.x, 6.x(TCP/IP Only)
[Others]
- Unix
- Sun Solaris 8,9,10(SPARC/x86)
IBM AIX 5.x (6.1)
- IBM Linux (System P)
HP-UX 11i (PA-RISC/IA-64)
(11.11/11.20/11.22/11.23/11.31)
[Windows]
- Microsoft Windows
2000/XP(32/64bits)/2003(32/64bits)/
Vista(32/64bits)/2008(32/64bit)/7
[Mac]
- Mac OS 10.3~10.6
[Linux]
- RedHat 8 ~ 9(32bit)/Enterprise Linux
WS 4, 5(32/64bit)
- Fedora Core 1 ~ 7 (32/64bit)
- SuSE 8.2 ~ 10.2/Enterprise Desktop
9~10 (32/64bit)
- Madrake 9.2 ~ 10.1 (32/64bit)
- Mandriva 2005 ~ 2007
- Ubuntu 6.06 ~ 7.04
- Debian 3.1 ~ 4.0
[Novell]
- Netware 5.x, 6.x(TCP/IP Only)
[Others]
- Unix
- Sun Solaris 8,9,10(SPARC/x86)
IBM AIX 5.x (6.1)
- IBM Linux (System P)
HP-UX 11i (PA-RISC/IA-64)
(11.11/11.20/11.22/11.23/11.31)
Network
Protocols
TCP/IP
IPA/SPX
N/A
N/A
Ether Talk
N/A
N/A
Static IP
Yes
Yes
Auto IP
Yes
Yes
BOOTP
Yes
Yes
DHCP
Yes
Yes
IP addressing
Service Manual
ML-551x / 651x series
2-7
Samsung Electronics
Items
SNMP/MIB
Access
ML-651x series
Yes
Host Resource
MIB (RFC 2790)
Yes
Yes
Printer MIB
(RFC 3805)
Yes
Yes
Finisher MIB
(RFC 3806)
No
No
Samsung Private
MIB
Yes
Yes
HP Compatibility
Yes
Yes
SNMP Trap
Yes
Yes
No
No
LPR/LPD
Yes
Yes
IPP
Yes
Yes
Netware I-Print
Yes
Yes
Netware NDPS
Yes
Yes
Ether Talk
Yes
Yes
Port 9100
Yes
Yes
Others
Yes
Yes
DNS
Yes
Yes
Dynamic DNS
Yes
Yes
Multicast DNS
(Bonjoure)
Yes
Yes
WSD
Yes
Yes
SLP
Yes
Yes
uPNP (SSDP)
Yes
Yes
Device Discovery
ML-551x series
Service Manual
ML-551x / 651x series
2-8
Samsung Electronics
2.1.2.6 Consumables
Items
Toner Cartridge
Imaging Unit
ML-551x series
ML-651x series
Yield
Key
Life detect
Yield
Key
S-chip2
S-chip2
Sensor
NOTE - When replacing the toner cartridge, you must replace the waste toner container too. The new toner
cartridge kit includse a waste toner container.
Pick-Up roller
Forward roller
Retard roller
Transfer roller
Service Manual
ML-551x / 651x series
ML-551x series
ML-651x series
Yield
Part Code
JC91-01014A (110V)
JC91-01014B (220V)
JC91-01014A (110V)
JC91-01014B (220V)
Yield
Part Code
JC97-02259A
JC97-02259A
Yield
Part Code
JC97-02259A
JC97-02259A
Yield
Part Code
JC97-02259A
JC97-02259A
Yield
Part Code
JC66-02729A
JC66-02729A
2-9
Samsung Electronics
2.1.2.7.1 PM Kit
Model Code
ML-PMK65K/SEE
ML-PMK65K/XAA
Service Manual
ML-551x / 651x series
Kit components
Life
Qty
Fuser
150K
Transfer roller
100K
Retard roller
100K
Pick up roller
200K
Forward roller
200K
Fuser
150K
Transfer roller
100K
Retard roller
100K
Pick up roller
200K
Forward roller
200K
2-10
Remark
220V
110V
Samsung Electronics
Finisher
Mailbox
Image
Size [WXDXH]*
410X408X453 mm
351X365X421 mm
Weight*
9 Kg
5 Kg
Input Power
24V10, 55
24V10, 55
Rating Current
Less than 53 dB
Less than 53 dB
Temperature
- Operating : 10 ~ 32.5
- Storage : -20 ~ 60
- Operating : 10 ~ 32.5
- Storage : -20 ~ 60
Humidity
- Operating : 15 % ~ 80 %RH
- Storage : 10% ~ 95%RH
- Operating : 15 % ~ 80 %RH
- Storage : 10% ~ 95%RH
Stacking
Stapling
N/A
Paper Size
Paper Weight
Machine life
Service Manual
ML-551x / 651x series
2-11
Samsung Electronics
Finisher
Width x Length (Inch)
Mailbox
stack
staple
offset
stack
Letter
215.9
279.0
8.5
11.00
Legal
215.9
355.6
8.5
14.00
Folio
216
330.0
8.5
13.00
A4
210
297.0
8.27
11.69
JIS B5
182
257.0
7.17
10.12
ISO B5
176
250.0
Executive
184.2
266.7
7.25
10.50
A5
148.5
210.0
5.85
8.27
Statement
139.7
215.9
5.5
8.50
A6
105
148.5
4.13
5.85
101.6
152.4
6.00
Hagaki
(Postcard)
100
148.0
3.94
5.83
Envelope
Monarch
98.4
190.5
3.88
7.50
Envelope
COM-10
105
241.0
4.12
9.50
Envelope DL
110
220.0
4.33
8.66
Envelope C5
162
229.0
6.38
9.02
Envelope C6
114
162.0
98
182.0
3.86
7.17
182
216.0
7.17
8.50
Custom
c) Position of stapling
Service Manual
ML-551x / 651x series
2-12
Samsung Electronics
HP
P4515n
Xerox
Phaser 5550DN
62 ppm (A4)
60 ppm (A4)
50 ppm (A4)
Processor
700 MHz
540 MHz
500 MHz
Memory
(Std/Max)
256 / 768 MB
128 / 640 MB
256 MB / 1 GB
Emulation
PCL6/5e, PS3
PCL6/5e, PS3
PCL5e , PS3
100 / 520
100 / 500
100 / 500
Std.
Std.
Std.
10K /30K
24K
35K
Image
Speed
MP/Cassette
SCF / HCF
Duplex
Toner Yield
Interface
Finisher/
Mailbox
Service Manual
ML-551x / 651x series
2-13
Samsung Electronics
[7]
[1]
[5]
[4]
[8]
[3]
No
[2]
Unit
Model Name
[1]
Main Body
[2]
ML-S6510A
[3]
ML-H6510A
[4]
ML-HDK465
[5]
ML-NWA65L
[6]
Finisher
ML-OCT65
[7]
Mail Box
ML-MBT65
[8]
Memory Module
ML-MEM200 : 512 MB
Service Manual
ML-551x / 651x series
2-14
Samsung Electronics
2
14
3
13
12
11
5
10
16
15
17
7
18
10
Tray1
11
Multi-purpose tray
Mailbox
Stapler cover
12
13
Control panel
Filter cover
14
Top cover
15
Toner cartridge
16
Imaging unit
17
18
Short stand
Optional trays
a. Optional device
Service Manual
ML-551x / 651x series
2-15
Samsung Electronics
10
2
4
6
5
Power switch
Rear cover
Network port
Mailbox cover
USB port
Power receptacle
10
a. Optional device
Service Manual
ML-551x / 651x series
2-16
Samsung Electronics
MP
Duplex
Main CST
Service Manual
ML-551x / 651x series
2-17
Samsung Electronics
Finisher
Mail Box
MP
Main Cassette
SCF
SCF
HCF
Service Manual
ML-551x / 651x series
2-18
Samsung Electronics
[4]
[5]
[7]
[8]
[6]
[3]
SMPS/HVP
S
[2]
[9]
[10]
[1]
Cassette
LSU
Duplex Unit
Toner Cartridge
Fuser Unit
OPE
Exit
MP unit
Imaging Unit
10
PBA Connector
Service Manual
ML-551x / 651x series
2-19
Samsung Electronics
1) Basic cassette
The paper trays consist of the Main trays, Optional trays (SCF,HCF), and one Multi-Purpose (MP) tray. The
MP tray is located on the front side of the machine and allows feeding of specialty media stock, envelopes,
and custom size paper.
Paper size is set using the Size Guides in each tray. Adjust the Paper length/width guides to match the paper
size.
Forward Roller
Retard Roller
Service Manual
ML-551x / 651x series
2-20
Pick up Roller
Samsung Electronics
3) Registration roller
It is used as an anti skew device, and to setup proper registration timing with that of the toned image on the
drum. It also is used for jam detection to ensure paper has left the paper tray.
4) MP tray
The multi-purpose tray can hold special sizes and types of print material, such as postcards, note cards, and
envelopes. It is useful for single page printing on letterhead or colored paper. It uses 3 rollers feeding method
to feed 100 sheets of general papers and #10 envelops.
5) Duplex unit
It has paper transferring function, paper guide function, jam removing function, and paper sensing function.
It is designed for basic or optional attachment, and the duplex feeding takes a side feeding method. Usable
papers are A4, letter, Folio, Oficio and legal size paper. For removing a jam occurred in a front part, it is
designed to open a cassette and a guide. It is designed to open a rear cover to remove a jam in a rear part.
If a face up tray is open, the duplex option cannot be used.
Service Manual
ML-551x / 651x series
2-21
Samsung Electronics
A
C
A : Imaging unit
B : LSU
C : Transfer roller
This mono printing system includes the LSU with a laser beams, a imaging unit and transfer roller.
This machine uses single Imaging unit and single LSU for mono printing. The Imaging unit consists of Drum
unit and Development unit. The Drum unit has an OPC drum, cleaning blade.
The OPC drum is charged with a negative voltage by the charge roller and is exposed by the light from
the LSU (Laser Scanning unit)[B]. The light produced by a laser creates a latent image by discharging on
the surface of the OPC drum. The negatively charged toners are attracted to the latent image due to high
electric potential on the drum. The toner (visible image) on the OPC drum is transfer to the media by the
positive bias applied to the transfer roller[c].
1. Charging the OPC drum: The charge roller gives the drum positive charge.
2. Laser exposure: Light produced by a laser diode irradiates the charged OPC through the lens and mirrors.
3. Development: This machine uses a dual-component development system . The magnetic roller carries negatively
charged toner to the latent image on the drum surface.
4. Transfer: T
he transfer rollers opposite the OPC drums transfer toner from the drums to the transfer media (e.g.
paper, OHP film, etc).
5. Cleaning for OPC drum: The cleaning blade removes remaining toners on the drum surface after image transfer
to the paper.
6. Quenching for OPC drum: Discharging the drum is done by illuminating the whole area of the drum with the LED
lamps at the end of every job.
Service Manual
ML-551x / 651x series
2-22
Samsung Electronics
2) Imaging unit
The imaging unit consists of OPC drum unit and the development unit. The OPC drum unit has an OPC
drum, a charge roller which charges the OPC and cleaning blade. The development unit has a magnetic
roller, two mixing augers, developer, a Dr-blade and a TC (Toner Concentration) sensor.
The diameter of the drum is 30 mm (circumference: about 94.2 mm).
The developing gap between a drum and the corresponding magnetic roller cannot be adjusted because
they assembled as one Imaging unit in the factory.
The cleaning blade removes remaining toner on the drum surface.
The CRUM chip in the image unit stores the data about the Imaging unit.
OPC Drum
Service Manual
ML-551x / 651x series
Mag Roller
2-23
Samsung Electronics
Heat roller
Pressure roller
1) Thermostat
When a heat lamp is overheated, a Thermostat cuts off the main power to prevent over- heating.
- Thermostat Type : Non- Contact type THERMOSTAT
- Control Temperature : 195 5
2) Thermistor
3) Heat roller
The heat roller transfers the heat from the lamp to apply a heat on the paper.
The surface of a heat roller is coated with Teflon, so toner does not stick to the surface.
4) Pressure roller
A pressure roller mounted under a heat roller is made of a silicon resin, and the surface also is coated with
Teflon. When a paper passes between a heat roller and a pressure roller, toner adheres to the surface of a
paper permanently.
5) Halogen Lamp
Service Manual
ML-551x / 651x series
2-24
Samsung Electronics
OPC Drum
Photo Diode
Polygon Mirror
Polygon Motor
Motor Driver
LD Driver circit
Protector panel
Service Manual
ML-551x / 651x series
LD(Laser Diode)
2-25
Samsung Electronics
PBA HVPS
PBA Joint
PBA SMPS
PBA Connector
PBA OPE
PBA Engine
PBA USB
PBA
Controller
Service Manual
ML-551x / 651x series
2-26
Samsung Electronics
FRONT HOST
Main Processor
SPGPv4
700MHz
DDR2
32-bit
DDR2
SODIMM x1
(Option)
USB
Controller
USB2.0
512MB
DC-DC
Converter
REAR
HOST
USB
Device
(Option)
801.11 b.g.n
LOCAL
JTAG IF
1.0V
1.1V
1.8V
2.5V
3.3V
FRONT
HOST
Wireless Network
RGMII
JTAG
USB Device
USB
PLL
RTC
PCI
CLK
ADDR 24-bit
DATA 16-bit
FLASH
32MB
FLASH
32MB
REAR HOST
ISP1761
DDR2C
DDR2 (defualt)
256MB
USB Host
GL850G
OPE Panel IF
I2C
JTAG
I2C
UART
SATA
SATA II
LSU Control
VIDEO
CONTROL
NW PHY.
88E1118R
NPC IF
GIGA
NPC
SATA HDD
160GB
(Option)
LSU
Engine I/F
Local BUS
OPE
Controller
MAC Control
ENGINE
Controller
Service Manual
ML-551x / 651x series
2-27
Samsung Electronics
5
6
10
11
12
9
13
14
16
15
17
18
Connection
1
PANEL CONNECTOR
10
BATTERY HOLDER
11
USB HOST(REAR)
USB HOST(FRONT)
12
SERIAL CONNECTOR
DC-JACK(For parallel)
13
USB DEVICE
14
CONFIG CARD
15
16
17
18
Information
Service Manual
ML-551x / 651x series
2-28
Samsung Electronics
Information
- SEC-CODE : JC92-02087B
- PBA Name : PBA-DIMM
Information
- SEC-CODE : JC92-02284A
- PBA Name : PBA-USB HOST
Connection
Service Manual
ML-551x / 651x series
2-29
Samsung Electronics
Information
- MODEL-CODE : ML-HDK465/SEE
- SEC-CODE : JC98-01585B
Connection
Information
- SEC-CODE : 1109-001437
Information
- SEC-CODE : JC98-01640B
- PBA Name : ELA UNIT WLAN
Connection
1
Service Manual
ML-551x / 651x series
2-30
Samsung Electronics
Key 3 x 4
6 EA
Key IF
LED
8 EA
LED IF
CONTROL 5-bit
OPE Controller
Processor
LCD Panel
16 x 4 Character
DATA 8-bit
S3C828BX
CPU
SAM88
LCD
DRIVER
ROM
I/O
PORT
RAM
SIO
TIMER
UART
BUZZER
(Reserved)
UART IF
MAIN Controller
Service Manual
ML-551x / 651x series
2-31
Samsung Electronics
2
3
Information
- SEC-CODE : JC92-02285A
- PBA Name : PAB-OPE
Connection
1
Service Manual
ML-551x / 651x series
2-32
Samsung Electronics
BLDC
Motors
ATMEGA 88
FAN IF
BLDC IF
ATMEGA IF
Clutch &
Solenoid
HVPS PWM
JC13-00020A
Step DC
Motors
DC-DC
Converter
HVPS
Fuser Unit
Engine Con.
LPEC3
JC13-00035A
I2C IF
ADC
Converter
Actuator IF
Duplex IF
Sensors
FANs
Engine ASIC
LPEC1
Sensor IF
Duplex
Option IF
SCF/HCF/Finisher
(Option)
Local BUS
ADDR 11-bit
DATA 8-bit
Engine I/F
VIDEO Controller
Service Manual
ML-551x / 651x series
2-33
Samsung Electronics
4
5
16
7
15
14
8
13
12
11
10
Information
- SEC-CODE : JC92-02281A
- PBA Name : PBA-ENGINE
Connection
1
OPC/EXIT/FUSER MOTOR
FDB
10
ELEVATOR MOT/P_SIZE
STACKER
11
MSOK
HVPS
12
SCF
FUSER
13
FEED MOT/PICKUP
14
MP
SMPS
15
FEED
MAIN POWER
16
Service Manual
ML-551x / 651x series
2-34
Samsung Electronics
2.2.6.3.1 MSOK
The MSOK PBA is used to store CRUM information. It is comprised of two EEPROM.
NOTE - When an Engine Controller PBA is exchanged, the MSOK PBA should be re-installed to the new
PBA to retain the system information.
Information
- SEC-CODE : JC92-02346A
- PBA Name : PBA-MSOK
Connection
1
CONNECTOR TO ENGINE
CONTROLLER
2.2.6.4 PBA-CRUM
The Crum PBA includes CRU memory for Deve and Bottle Unit Life Cycle counting.
Information
- SEC-CODE : JC92-02345A
- PBA Name : PBA-CRUM
Connection
Service Manual
ML-551x / 651x series
2-35
Samsung Electronics
Information
- SEC-CODE : JC92-02282A
- PBA Name : PBA-JOINT
Connection
4
5
REAR FAN/COVER
OUTBIN_SEN
ENGINE_JOINT
WTB_SENSOR/TONER_FAN
RELEASE_MOT/DPX_DET_SEN/
SMPS_FAN
Information
- SEC-CODE : JC92-02283A
- PBA Name : PBA-CONNECTOR
Connection
Service Manual
ML-551x / 651x series
2-36
CTD_SENSOR
FEED/REGI SENSOR
Samsung Electronics
Information
- SEC-CODE : JC92-02287A
- PBA Name : PBA-ERASER
Connection
1
Information
- SEC-CODE : JC92-02340A
- PBA Name : PBA-WASTE SENSOR TX
Connection
1
Service Manual
ML-551x / 651x series
2-37
Samsung Electronics
S17
S5
S3
S8
S7
S2
S6
S4
S9
S15
S1
S13
S16
Symbol
Description
S14
Function
Symbol
Description
Function
S1
Empty Sensor
S11
WTB Sensor
S2
Regi Sensor
Align Paper
S12
Cover Open
S3
Feed Sensor
S13
S4
Exit Sensor
Detect Jam2
Size
S5
S14
Pickup Position
S6
Duplex Sensor
Detect Paper
S15
S7
MP Empty Sensor
S16
Outside Temperature
S8
CTD Sensor
/ Humidity Sensor
temperature
S9
Duplex Sensor
Inside Temperature
S10
Service Manual
ML-551x / 651x series
S17
Sensor
2-38
Samsung Electronics
F3
F5
M2
S12
M5
M1
M6
C1
M4
F4
M3
C2
F2
M7
M8
F1
C3
S11
M8
S16
Symbol
Description
Function
Remark
Symbol
Description
Function
M1
Motor OPC
BLDC
C1
MP Clutch
M2
Motor Deve
BLDC
C2
Regi Clutch
M3
Motor Feed
BLDC
C3
Pickup Clutch
M4
Motor Fuser
BLDC
M5
Motor Exit
Step
F1
FAN SMPS
Blow in
M6
Motor Toner
DC
F2
FAN Toner
Blow in
M7
Motor Duplex
Step
F3
FAN LSU
Blow out
M8
Motor Lift
Knock up Lift
DC
F4
FAN Triac
Blow in
F5
FAN REAR
Blow out
Service Manual
ML-551x / 651x series
Remark
cassette tray
2-39
Samsung Electronics
2.2.7 Finisher
2.2.7.1 System Configuration
Finisher is consists of 6 main units. The function of each unit is following :
1
2
6
5
Exterior Unit
Feed Unit
Tamper Unit
This unit aligns the paper and transports the aligned papers to the tray.
Stapler Unit
Endfence Unit
Stacker Unit
Service Manual
ML-551x / 651x series
2-40
Samsung Electronics
Sensor
Feed Roller
No.
Name
No.
Name
Entrance Sensor
Diverter Sensor
Exit Sensor
No.
Name
Level Sensor
Service Manual
ML-551x / 651x series
2-41
Samsung Electronics
S5
M3
M4
M2
S10
S4
P1
S3
S6
S2
S7
S8
S9
M1
M5
M6
S1
M7
S11
S1
JC81-07420A
AS-SENSOR:KIT5011C
Entrance Sensor
S2
JC81-07420A
AS-SENSOR:KIT5011C
Diverter Sensor
S3
JC81-07420A
AS-SENSOR:KIT5011C
S4
JC81-03480A
AS-SENSOR:KIT5011C
Exit Sensor
S5
JC81-07420A
AS-SENSOR:KIT5011C
S6
JC81-07420A
AS-SENSOR:KIT5011C
S7
JC81-07420A
AS-SENSOR:KIT5011C
S8
JC81-07420A
AS-SENSOR:KIT5011C
Level Sensor
S9
JC81-07420A
AS-SENSOR:KIT5011C
S10
MSW3 3143
MICRO SWITCH:VP333A-4D
S11
MSW3 3113
MICRO SWITCH:VP333A-1D
M1
JC81-03478A
ASSY:PM MOTOR:S2M20T
M2
JC81-03479A
ASSY:HB MOTOR:S2M19T
M3
HF10 3139
ASSY:PM MOTOR:M08Z18
M4
HF10 3139
ASSY:PM MOTOR:M08Z18
M5
JC81-03478A
ASSY:PM MOTOR:S2M20T
M6
JC81-03475AB
STAPLER:EH-C590SS
Stapler Motor
M7
JC81-08264A
P1
HF10 8200
Service Manual
ML-551x / 651x series
Finisher PCB
Samsung Electronics
Connector
Number
Name
P/J1
P/J2
P/J5
P/J6
Tamper Motors
P/J7
P/J8
P/J9
P/J14
Stacker Motor
Service Manual
ML-551x / 651x series
2-43
Samsung Electronics
Sensor
Feed Roller
No.
Name
No.
Name
Entrance Sensor
10
11
Service Manual
ML-551x / 651x series
2-44
No.
Name
S12
S11
S9
S8
M2
S10
M3
S7
S6
S4
S5
M1
S2
S3
S1
P1
S1
0604-001095
PI SENSOR:GP1S73P2
Entrance Sensor
S2
0604-001095
PI SENSOR:GP1S73P2
S3
0604-001095
PI SENSOR:GP1S73P2
S4
0604-001095
PI SENSOR:GP1S73P2
S5
0604-001095
PI SENSOR:GP1S73P2
S6
0604-001095
PI SENSOR:GP1S73P2
S7
0604-001095
PI SENSOR:GP1S73P2
S8
0604-001095
PI SENSOR:GP1S73P2
S9
0604-001095
PI SENSOR:GP1S73P2
S10
0604-001095
PI SENSOR:GP1S73P2
S11
0604-001095
PI SENSOR:GP1S73P2
S12
JC81-03469A
MICRO SWITCH:VP333A-0D
M1
JC81-07280A
M2
JC81-07280A
M3
JC81-07281A
HB MOTOR:FEED:SUB ASSY
Feed Motor
P1
JC81-07277A
Mailbox PCB
Service Manual
ML-551x / 651x series
2-45
Samsung Electronics
Connector
Number
Name
P/J1
P/J2
Door Switch
P/J3
P/J4
P/J5
Service Manual
ML-551x / 651x series
2-46
Samsung Electronics
3. Replacement procedure
3. Replacement Procedure
3.1 General Precautions on Disassembly
When you disassemble and reassemble
components, you must use extreme caution. The
close proximity of cables to moving parts makes
proper routing a must.
If components are removed, any cables disturbed
by the procedure must be restored as close as
possible to their original positions. Before removing
any component from the machine, note the cable
routing that will be affected.
Service Manual
ML-551x / 651x series
3-1
Samsung Electronics
3. Replacement procedure
Location
DUPLEX
Description
Qty
SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A
SCREW-TAPPING;PWH,+,2,M3,L8,ZPC(BLK),SWRCH18A
11
SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A
SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-
SCREW-TAPPING;PWH,+,2,M3,L8,ZPC(BLK),SWRCH18A
6002-000440
SCREW-TAPPING;PWH,+,2,M3,L8,ZPC(BLK),SWRCH18A
6003-000269
SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-
13
SCREW-TAPTYPE;PH,+,WSP,B,M3,L10,ZPC(WHT),SWRCH18A
6002-000440
6003-000196
CASSETTE
6003-000269
6002-000440
6006-001078
CASSETTE-SIDE RIGHT
FUSER
6006-001193
SCREW-MACHINE;PH,+,WSP,M3,L10,ZPC(WHT),SWRCH18A,
WD8,TEMPERED
6009-001711
SCREW-SPECIAL;PH,+,M3,L3.8,Ni PLT,SWRCH18A,MACH
6002-000440
FUSER-ROLLER CLEAN
SCREW-TAPPING;PWH,+,2,M3,L8,ZPC(BLK),SWRCH18A
6002-000440
SCREW-TAPPING;PWH,+,2,M3,L8,ZPC(BLK),SWRCH18A
6002-000440
SCREW-TAPPING;PWH,+,2,M3,L8,ZPC(BLK),SWRCH18A
SCREW-TAPPING;PWH,+,2,M3,L8,ZPC(BLK),SWRCH18A
SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-
6002-000440
6003-000269
FUSER-BRACKET UPPER
6006-001193
6003-000269
6003-000196
6009-001664
6003-000196
WD8,TEMPERED
FUSER-BRACKET LOWER
FRAME
FRAME-TERMINAL
6003-000196
6003-000301
6009-001664
SCREW-MACHINE;PH,+,WSP,M3,L10,ZPC(WHT),SWRCH18A,
FRAME MAIN
6009-001665
SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-
SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A
SCREW-HEX;HWH,+,M3,L8,ZPC(WHT),SWRCH18A,C TYPE
14
SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A
SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A
36
SCREW-TAPTYPE;BH,+,S,M4,L6,ZPC(WHT),SWRCH18A
SCREW-HEX;HWH,+,M3,L8,ZPC(WHT),SWRCH18A,C TYPE
49
SCREW-HEX;HWH,+,M3,L6,ZPC(WHT),SWRCH18A,C TYPE
6003-000196
EXIT
SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A
12
6001-000130
DRIVE EXIT
SCREW-MACHINE;BH,+,M3,L6,ZPC(WHT),SWRCH18A
6003-000196
MP
SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A
6009-001664
MP
SCREW-HEX;HWH,+,M3,L8,ZPC(WHT),SWRCH18A,C TYPE
SCREW-MACHINE;BH,+,M3,L6,ZPC(WHT),SWRCH18A
SCREW-TAPTYPE;BH,+,S,M4,L6,ZPC(WHT),SWRCH18A
6001-000130
6003-000301
DRIVE FUSER
6001-000130
DRIVE-DUPLEX
SCREW-MACHINE;BH,+,M3,L6,ZPC(WHT),SWRCH18A
6003-000301
DRIVE-FEED
SCREW-TAPTYPE;BH,+,S,M4,L6,ZPC(WHT),SWRCH18A
Service Manual
ML-551x / 651x series
3-2
Samsung Electronics
3. Replacement procedure
Part Code
Location
6003-000269
6003-000301
DRIVE MAIN
6009-001665
6003-000269
6003-000196
6003-000196
6003-000196
6003-000282
DRIVE FUSER-RELEASE
FRAME-GUIDE CASSETTE
LEFT
FRAME-GUIDE DUPLEX
LEFT
FRAME-GUIDE DUPLEX
RIGHT
FRAME-DUCT WASTE
TONER
6003-000196
6009-001717
6002-000440
FRAME BASE
Qty
SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-
SCREW-TAPTYPE;BH,+,S,M4,L6,ZPC(WHT),SWRCH18A
SCREW-HEX;HWH,+,M3,L6,ZPC(WHT),SWRCH18A,C TYPE
SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-
SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A
SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A
SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A
SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-
SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A
SCREW-SPECIAL;HW,TORXPLUS 8IP,M3,L8.0,Ni
32
PLT,SWCH18A,MACHINE
FRAME-PICKUP
6003-000196
6003-001474
Description
FRAME-RIGHT
6009-001664
SCREW-TAPPING;PWH,+,2,M3,L8,ZPC(BLK),SWRCH18A
SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A
SCREW-TAPTYPE;BH,+,B,M3,L30,ZPC(WHT),SWRCH18A
SCREW-HEX;HWH,+,M3,L8,ZPC(WHT),SWRCH18A,C TYPE
6009-001664
FRAME-UPPER
SCREW-HEX;HWH,+,M3,L8,ZPC(WHT),SWRCH18A,C TYPE
6003-000196
FRAME-MIDDLE
SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A
25
6003-000196
FRAME-ACTUATOR
SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A
6003-000196
FRAME-FEED IDLE
SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A
6003-000282
FRAME-SENSOR CTD
SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-
6009-001664
FRAME-FRONT
SCREW-HEX;HWH,+,M3,L8,ZPC(WHT),SWRCH18A,C TYPE
6009-001664
FRAME-RIGHT LOWER
SCREW-HEX;HWH,+,M3,L8,ZPC(WHT),SWRCH18A,C TYPE
SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,-
SCREW-HEX;HWH,+,M3,L8,ZPC(WHT),SWRCH18A,C TYPE
SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A
6003-000269
6009-001664
6003-000196
FRAME-POWER SUPPLY
FRAME-BOARD FUSER
DRIVE
6003-000196
COVER-REAR
SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A
6003-000196
COVER-FRONT
SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A
6003-000196
COVER-TOP
SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A
6003-000196
OPE
SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A
14
6003-000282
LSU
SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-
6003-000282
LSU-SUB LD
SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,-
SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A
SCREW-TAPTYPE;BH,+,S,M4,L6,ZPC(WHT),SWRCH18A
6006-001038
SCREW-MACHINE;PH,+,WSP,M4,L10,ZPC(WHT),SWRCH18
6009-001664
SCREW-HEX;HWH,+,M3,L8,ZPC(WHT),SWRCH18A,C TYPE
35
6003-000196
6003-000301
MAINLINE
Service Manual
ML-551x / 651x series
3-3
Samsung Electronics
3. Replacement procedure
Service Manual
ML-551x / 651x series
3-4
Samsung Electronics
3. Replacement procedure
Service Manual
ML-551x / 651x series
3-5
Samsung Electronics
3. Replacement procedure
Service Manual
ML-551x / 651x series
3-6
Samsung Electronics
3. Replacement procedure
Service Manual
ML-551x / 651x series
3-7
Samsung Electronics
3. Replacement procedure
Service Manual
ML-551x / 651x series
3-8
Samsung Electronics
3. Replacement procedure
Linker
Hook
2
1
Hook
CAUTION
Do not close the WTB cover before assembling the
left cover. After reassembling the left cover, close
the WTB cover.
Service Manual
ML-551x / 651x series
3-9
Samsung Electronics
3. Replacement procedure
Service Manual
ML-551x / 651x series
3-10
Samsung Electronics
3. Replacement procedure
CAUTION
Observe precautions
For handling
Electrostatic
Sensitive
Devices
CAUTION
Observe precautions
For handling
Electrostatic
Sensitive
Devices
Service Manual
ML-551x / 651x series
3-11
Samsung Electronics
3. Replacement procedure
NOTE
When replacing only motor, remove 4 screws and
unplug 1 connector.
Service Manual
ML-551x / 651x series
3-12
Samsung Electronics
3. Replacement procedure
NOTE
When replacing only motor, remove 4 screws and
unplug 1 connector.
Service Manual
ML-551x / 651x series
3-13
Samsung Electronics
3. Replacement procedure
NOTE
When replacing only motor, remove 4 screws and
unplug 1 connector.
Service Manual
ML-551x / 651x series
3-14
Samsung Electronics
3. Replacement procedure
Service Manual
ML-551x / 651x series
3-15
Samsung Electronics
3. Replacement procedure
Service Manual
ML-551x / 651x series
3-16
Samsung Electronics
3. Replacement procedure
Service Manual
ML-551x / 651x series
3-17
Samsung Electronics
3. Replacement procedure
Service Manual
ML-551x / 651x series
3-18
Samsung Electronics
3. Replacement procedure
3.4.12 LSU
1. Remove the top cover. (Refer to 3.4.1 cover)
2. Release the LSU after removing 4 screws.
Service Manual
ML-551x / 651x series
3-19
Samsung Electronics
3. Replacement procedure
Service Manual
ML-551x / 651x series
3-20
Samsung Electronics
3. Replacement procedure
6. Remove 2 screws.
Service Manual
ML-551x / 651x series
3-21
Samsung Electronics
3. Replacement procedure
Service Manual
ML-551x / 651x series
3-22
Samsung Electronics
3. Replacement procedure
Service Manual
ML-551x / 651x series
3-23
Samsung Electronics
3. Replacement procedure
Service Manual
ML-551x / 651x series
3-24
Samsung Electronics
3. Replacement procedure
Service Manual
ML-551x / 651x series
3-25
Samsung Electronics
3. Replacement procedure
Actuator feed
Service Manual
ML-551x / 651x series
3-26
Actuator regi
Samsung Electronics
3. Replacement procedure
Service Manual
ML-551x / 651x series
3-27
Samsung Electronics
3. Replacement procedure
Service Manual
ML-551x / 651x series
3-28
Samsung Electronics
3. Replacement procedure
3.5 Finisher
3.5.1 Cover
1. Remove 4 screws.
Service Manual
ML-551x / 651x series
3-29
Samsung Electronics
3. Replacement procedure
Service Manual
ML-551x / 651x series
3-30
Samsung Electronics
3. Replacement procedure
4. Remove 2 screws.
Service Manual
ML-551x / 651x series
3-31
Samsung Electronics
3. Replacement procedure
6. Remove 2 screws.
Service Manual
ML-551x / 651x series
3-32
Exit Sensor
Samsung Electronics
3. Replacement procedure
E-Ring
Service Manual
ML-551x / 651x series
3-33
Samsung Electronics
3. Replacement procedure
Service Manual
ML-551x / 651x series
3-34
Samsung Electronics
3. Replacement procedure
2. Remove 2 screws.
Service Manual
ML-551x / 651x series
3-35
Samsung Electronics
3. Replacement procedure
Service Manual
ML-551x / 651x series
3-36
Samsung Electronics
3. Replacement procedure
Top cover
CATUION
When re-assembling, align the groove of both gear.
Service Manual
ML-551x / 651x series
3-37
Samsung Electronics
3. Replacement procedure
Service Manual
ML-551x / 651x series
3-38
Samsung Electronics
3. Replacement procedure
16. Done
Service Manual
ML-551x / 651x series
3-39
Samsung Electronics
10
Display screen
Menu
Back
Arrow
OK
Numeric keypad
Eco
Stop/Clear button
10
Status
Service Manual
ML-551x / 651x series
4-1
Samsung Electronics
STATUS
DESCRIPTION
Off
Blinks green
Solid green
Solid red
Blinks red
A minor error has occurred and the machine is waiting for the error to be
cleared. When the problem is cleared, the machine resumes.
A small amount of toner is left in the cartridge. The estimated cartridge
lifea of toner is close. Prepare a new cartridge for replacement. You may
temporarily increase the printing quality by redistributing the toner in the
cartridge.
Lights orange
a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity
of print-outs and is designed pursuant to ISO/IEC 19798. The number of pages may be affected by operating
environment, printing interval, graphics, media type and media size. Some amount of toner may remain in the cartridge
even when red LED is on and the printer stops printing.
Service Manual
ML-551x / 651x series
4-2
Samsung Electronics
In tray 1
Service Manual
ML-551x / 651x series
4-3
Samsung Electronics
In optional tray 2
NOTE
Click this link to open an animation about clearing
a jam.
The procedure is same for all optional trays.
1. Pull out the optional tray 2.
Service Manual
ML-551x / 651x series
4-4
Samsung Electronics
CAUTION
If the top cover is not completely closed, the
machine will not operate.
CAUTION
If the top cover is not completely closed, the
machine will not operate.
Service Manual
ML-551x / 651x series
4-5
Samsung Electronics
CAUTION
The fuser area is hot. Take care when removing
paper from the machine.
1. Open the top cover and pull the toner cartridge
out.
CAUTION
Do not touch the green surface of the imaging
unit.
To prevent damage to the imaging unit, do not
expose it to light for more than a few minutes.
Cover it with a piece of paper, if necessary.
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ML-551x / 651x series
4-6
Samsung Electronics
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ML-551x / 651x series
4-7
Samsung Electronics
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ML-551x / 651x series
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Samsung Electronics
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ML-551x / 651x series
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Samsung Electronics
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ML-551x / 651x series
4-10
Samsung Electronics
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ML-551x / 651x series
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Samsung Electronics
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ML-551x / 651x series
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Samsung Electronics
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ML-551x / 651x series
4-13
Samsung Electronics
ALTITUDE ADJUSTMENT
The print quality is affected by atmospheric pressure, which is determined by the height of the machine
above sea level.
Before you set the altitude value, determine the altitude where you are.
1 High X
2 High 2
Service Manual
ML-551x / 651x series
3 High Z
4 Normal
4-14
Samsung Electronics
OPC Drum
HEAT R
MP Pickup
Transfer R
Regi R
Feed R
Pressure R
Forward R
Duplex R
Pickup
Roller
Retard R
Diameter
Band Period
OPC Drum
30.06
94.4 mm
REGI Roller
18.73
58.8 mm
Feed Roller
15.00
47.1 mm
Forward Roller
23.00
72.3 mm
Pickup Roller
23.00
72.3 mm
Retard Roller
23.00
72.3 mm
MP Pick-up
15.00
47.1 mm
Heat Roller
49.45
155.3 mm
Duplex Roller
11.30
35.5 mm
Cleaning Roller
12.50
43.3 mm
Transfer Roller
18.40
57.8 mm
Service Manual
ML-551x / 651x series
4-15
Typical defect
Spot, Image ghost
Image ghost
Samsung Electronics
4.1.6 Using the Easy Printer Manager program and smart panel
Smart Panel is a program that monitors and informs you of the machine status, and allows you to customize
the machines settings. Smart Panel is installed automatically when you install the machine software.
To use this program, you need the following system requirements:
Windows. Check for windows operating system(s) compatible with your machine.
Mac OS X 10.3 or higher
Linux. Check for Linux systems that are compatible with your machine.
Internet Explorer version 5.0 or higher for flash animation in HTML Help.
If you need to know the exact model name of your machine, you can check the supplied software CD.
Service Manual
ML-551x / 651x series
4-16
Samsung Electronics
Printer List
Printer Information
Application
information
Quick links
Contents Area
Order Supplies
Click the Help button from the upper-right corner of the window and click on any option you want to know
about.
4.1.6.2 Using the Smart Panel program (Macintosh and Linux only)
Smart Panel is a program that monitors and informs you of the machines status, and allows you to customize
the machines settings. For Macintosh, Smart Panel is installed automatically when you install the machine
software. For Linux, you can download Smart Panel from the Samsung website.
Smart Panel overview
GY
Z
[
X
Toner Level
You can view the level of toner remaining in each toner cartridge. The
machine and the number of toner cartridge(s) shown in the above window
may differ depending on the machine in use. Some machines do not have
this feature.
Buy Now
Users Guide
Printer Setting
Service Manual
ML-551x / 651x series
4-17
Samsung Electronics
Service Manual
ML-551x / 651x series
4-18
Samsung Electronics
Caution
Please, change SWS Default ID and
Password for system security in case of
your first connection
Note
If the machine supports Direct Print,
you can enable this function using the
SWS menu. The default configuration is
Disabled for your security
Service Manual
ML-551x / 651x series
4-19
Samsung Electronics
4. Select firmware file using browser button and press next button.
5. SyncThru will check verify firmware file and compare version and press next button.
6. Machine starts upgrading. SyncThru will return home page after upgrading is completed.
Caution: Do not turn power off during the firmware upgrade process. Let the machine reboot on its own.
Service Manual
ML-551x / 651x series
4-20
Samsung Electronics
6
4
2
Service Manual
ML-551x / 651x series
4-21
Samsung Electronics
Depth 2
HDD Setup
Depth 3
HDD Format
Counter Reset
Fuser
Depth 4
Pickup Roller
Tray1/Tray2/Tray3/Tray4/Tray5/MP Tray
Forward Roller
Tray1/Tray2/Tray3/Tray4/Tray5/MP Tray
Retard Roller
Tray1/Tray2/Tray3/Tray4/Tray5/MP Tray
Transfer Roller
Toner Low Level
10%* : [1~30]
Paper Substitution
Off*
On
Report
Configuration
Supplies Info.
Usage Counter
Event Log
Job Duty Report
EDC Mode
102-Registration
103-Time
104-Counter
105-Duty
106-Deve
107-Transfer
109-Temp Offset
110-LD power
NVM Initialize
Initialize Now
Test Routines
100-Motor
101-Clutch
102-Sensor
105-MHV Bias
106-Dev Bias
107-Transfer Bias
109-Fuser Heater
110-LSU
111-Toner
113-Inner Sensor
116-Outer Sensor
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ML-551x / 651x series
4-22
Samsung Electronics
1) Data Setup
HDD Setup
This menu can format the hard disk or set up the maximum number of files that you can store. You can see
this menu when the HDD is installed in the machine.
Counter Reset
This menu can reset the counts for the Fuser, Pickup roller, Forward roller, Retard roller, or Transfer roller.
When replacing these parts, you must do this menu.
Paper Substitution
Between A4 and Letter size paper, print job can be excuted without paper mismatch message, when the
setting value is On.
2) Report
Configuration
It shows various SW version and current machine setting status.
Supplies Info
It shows consumable unit life status and toner using status.
Usage Counter
It shows printing usage by paper size and type.
Event Log
It shows various kinds of errors which can be occurred in machine. It also store history error count how many
errors are issued.
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ML-551x / 651x series
4-23
Samsung Electronics
3) EDC mode
NVRAM Read/Write
This menu can change a configuration value for engine firmware.
Code
LCD
102-0000
30
0 ~ 60 (0.5mm / 13 steps)
102-0200
30
0 ~ 60 (0.5mm / 13 steps)
102-0010
30
0 ~ 60 (0.5mm / 13 steps)
102-0020
30
0 ~ 60 (0.5mm / 13 steps)
102-0030
30
0 ~ 60 (0.5mm / 13 steps)
102-0031
30
0 ~ 60 (0.5mm / 13 steps)
102-0040
0040-Top MP Sim
30
0 ~ 60 (0.5mm / 13 steps)
102-0050
30
0 ~ 60 (0.5mm / 13 steps)
102-0060
30
0 ~ 60 (0.5mm / 13 steps)
102-0070
30
0 ~ 60 (0.5mm / 13 steps)
102-0080
30
0 ~ 60 (0.5mm / 13 steps)
102-0081
30
0 ~ 60 (0.5mm / 13 steps)
102-0090
0090-Side MP Sim
30
0 ~ 60 (0.5mm / 13 steps)
102-0100
30
0 ~ 60 (0.5mm / 13 steps)
102-0110
30
0 ~ 60 (0.5mm / 13 steps)
102-0120
30
0 ~ 60 (0.5mm / 13 steps)
102-0130
30
0 ~ 60 (0.5mm / 13 steps)
102-0131
30
0 ~ 60 (0.5mm / 13 steps)
Service Manual
ML-551x / 651x series
Meaning
4-24
Default
Max/Min
Samsung Electronics
Code
LCD
102-0140
0140-Top MP D_lng
30
0 ~ 60 (0.5mm / 13 steps)
102-0150
30
0 ~ 60 (0.5mm / 13 steps)
102-0160
30
0 ~ 60 (0.5mm / 13 steps)
102-0170
30
0 ~ 60 (0.5mm / 13 steps)
102-0180
30
0 ~ 60 (0.5mm / 13 steps)
102-0181
30
0 ~ 60 (0.5mm / 13 steps)
102-0190
30
0 ~ 60 (0.5mm / 13 steps)
102-0210
30
0 ~ 60 (0.5mm / 13 steps)
102-0220
30
0 ~ 60 (0.5mm / 13 steps)
102-0230
30
0 ~ 60 (0.5mm / 13 steps)
102-0231
30
0 ~ 60 (0.5mm / 13 steps)
102-0240
0240-Top MP Dup
30
0 ~ 60 (0.5mm / 13 steps)
102-0250
0250-Side Tray1
Dup
30
0 ~ 60 (0.5mm / 13 steps)
102-0260
0260-Side Tray2
Dup
30
0 ~ 60 (0.5mm / 13 steps)
102-0270
0270-Side Tray3
Dup
30
0 ~ 60 (0.5mm / 13 steps)
102-0280
0280-Side Tray4
Dup
30
0 ~ 60 (0.5mm / 13 steps)
Service Manual
ML-551x / 651x series
Meaning
4-25
Default
Max/Min
Samsung Electronics
Code
LCD
Meaning
Default
Max/Min
102-0281
0281-Side Tray5
Dup
30
0 ~ 60 (0.5mm / 13 steps)
102-0290
0290-Side MP Dup
30
0 ~ 60 (0.5mm / 13 steps)
103-0040
0~100(*100msec)
103-0050
0~100(*100msec)
104-0000
104-0030
104-0040
104-0050
104-0051
104-0061
104-0100
104-0101
104-0140
104-0180
104-0190
0190-Trans Rol
Page
104-0210
104-0220
0220-Heat Role
Page
104-0230
0230-Pres Role
Page
105-0030
0030-MHV DC K
720
50~900
106-0030
0030-Deve DC K
Deve DC Black
431
50~900
107-0030
0030-THV K
520
50~900
107-0120
0120-Saw Plate
250
50~900
109-0000
0000-Ready Temp
10
0~15
109-0010
0010-Print Temp
0~10
109-0030
0030-101-185mm
Temp
0~15
109-0040
0040-186-216mm
Temp
0~15
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ML-551x / 651x series
4-26
Samsung Electronics
Code
LCD
Meaning
Default
Max/Min
109-0050
0050-60gms Temp
0~15
109-0060
0060-90gms Temp
0~10
109-0070
0070-Bond Temp
0~10
109-0080
0080-Trans Temp
0~10
109-0090
0090-CardStock
Temp
0~10
109-0100
0100-Envelopes
Temp
0~10
109-0110
0110-Labels Temp
0~10
110-0070
0070-LD Power K
470
50~900
Test Routines
This menu can perform the operation test for the main components.
Code
LCD
Meaning
State
Displayed
Related
Components
On[Off]
Engine
High[Low]
Engine
On[Off]
Engine
High[Low]
Engine
100-0000
100-0010
100-0061
100-0071
100-0120
On[Off]
Engine
100-0131
On[Off]
Engine
100-0140
On[Off]
Engine
100-0191
On[Off]
Engine
100-0260
On[Off]
Engine
100-0340
Feed Motor
On[Off]
Engine
100-0350
High[Low]
Engine
101-0000
On[Off]
Engine
101-0010
T1 Pick-Up Clutch
On[Off]
Engine
101-0020
T2 Pick-Up Clutch
On[Off]
Engine
101-0030
T3 Pick-Up Clutch
On[Off]
Engine
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ML-551x / 651x series
4-27
Samsung Electronics
Code
LCD
Meaning
State
Displayed
Related
Components
101-0040
T4 Pick-Up Clutch
On[Off]
Engine
101-0041
T5 Pick-Up Clutch
On[Off]
Engine
101-0050
Registration Clutch
On[Off]
Engine
101-0130
T2 Feed Motor
On[Off]
Engine
101-0140
T3 Feed Motor
On[Off]
Engine
101-0150
T4 Feed Motor
On[Off]
Engine
101-0160
T5 Feed Motor
On[Off]
Engine
101-0170
Opened/
Closed
Engine
101-0190
High[Low]
Engine
102-0000
Closed
[Opened]
Engine
102-0010
High[Low]
Engine
102-0020
T1 Size1 sensor
High[Low]
Engine
102-0030
T1 Size2 sensor
High[Low]
Engine
102-0040
T1 Size3 sensor
High[Low]
Engine
102-0050
High[Low]
Engine
102-0070
Closed
[Opened]
Engine
102-0080
High[Low]
Engine
102-0090
T2 Size1 sensor
High[Low]
Engine
102-0100
T2 Size2 sensor
High[Low]
Engine
102-0110
T2 Size3 sensor
High[Low]
Engine
102-0120
High[Low]
Engine
102-0140
Closed
[Opened]
Engine
102-0150
High[Low]
Engine
102-0160
T3 Size1 sensor
High[Low]
Engine
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4-28
Samsung Electronics
Code
LCD
Meaning
State
Displayed
Related
Components
102-0170
T3 Size2 sensor
High[Low]
Engine
102-0180
T3 Size3 sensor
High[Low]
Engine
102-0190
High[Low]
Engine
102-0210
Closed
[Opened]
Engine
102-0220
High[Low]
Engine
102-0230
T4 Size1 sensor
High[Low]
Engine
102-0240
T4 Size2 sensor
High[Low]
Engine
102-0250
T4 Size3 sensor
High[Low]
Engine
102-0260
High[Low]
Engine
102-0470
Closed
[Opened]
Engine
102-0480
High[Low]
Engine
102-0490
T5 Size1 sensor
High[Low]
Engine
102-0500
T5 Size2 sensor
High[Low]
Engine
102-0510
T5 Size3 sensor
High[Low]
Engine
102-0520
High[Low]
Engine
102-0280
High[Low]
Engine
102-0290
Feed Sensor
High[Low]
Engine
102-0300
High[Low]
Engine
102-0320
High[Low]
Engine
102-0340
High[Low]
Engine
102-0341
High[Low]
Engine
102-0360
Regi. Sensor
High[Low]
Engine
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ML-551x / 651x series
4-29
Samsung Electronics
Code
LCD
Meaning
State
Displayed
Related
Components
102-0370
Exit Sensor
High[Low]
Engine
102-0380
High[Low]
Engine
102-0440
Closed
[Opened]
Engine
105-0030
On[Off]
Engine
105-0070
Numeric
3 digits
Engine
106-0030
On[Off]
Engine
107-0030
On[Off]
Engine
107-0031
On[Off]
Engine
107-0070
Numeric
3 digits
Engine
107-0160
Erase Lamp1
Erase Lamp 1
On[Off]
Engine
109-0000
Fuser Temperature A
Numeric
3 digits
Engine
109-0010
Fuser Temperature B
Numeric
3 digits
Engine
109-0030
On[Off]
Engine
109-0034
High[Low]
Engine
109-0040
On[Off]
Engine
109-0050
Fuser Bias
On[Off]
Engine
109-0090
Fuser Power On
On[Off]
Engine
109-0091
On[Off]
Engine
109-0130
On[Off]
Engine
109-0140
High[Low]
Engine
110-0000
LSU Motor1 Run Ready Detects if LSU motor1 runs at normal speed.
High[Low]
Engine
110-0060
On[Off]
Engine
110-0110
LSU LD Power4
On[Off]
Engine
110-0120
On[Off]
Engine
111-0030
On[Off]
Engine
111-0070
Numeric
3 digits
Engine
113-0010
Entrance Motor
On[Off]
Engine[Finisher]
113-0020
Exit Motor
On[Off]
Engine[Finisher]
113-0040
On
Engine[Finisher]
Service Manual
ML-551x / 651x series
4-30
Samsung Electronics
Code
LCD
Meaning
State
Displayed
Related
Components
113-0050
On
Engine[Finisher]
113-0060
On
Engine[Finisher]
113-0070
On
Engine[Finisher]
113-0080
On
Engine[Finisher]
113-0090
On
Engine[Finisher]
113-0110
Stacker Down
On
Engine[Finisher]
113-0120
Stacker Up
On
Engine[Finisher]
113-0130
Stapler
On
Engine[Finisher]
113-0140
Entrance Sensor
High[Low]
Engine[Finisher]
113-0150
Exit Sensor
High[Low]
Engine[Finisher]
113-0170
High[Low]
Engine[Finisher]
113-0180
High[Low]
Engine[Finisher]
113-0190
High[Low]
Engine[Finisher]
113-0220
High[Low]
Engine[Finisher]
113-0230
High[Low]
Engine[Finisher]
113-0240
High[Low]
Engine[Finisher]
113-0250
High[Low]
Engine[Finisher]
113-0260
High[Low]
Engine[Finisher]
113-0280
High[Low]
Engine[Finisher]
113-0310
Diverter Motor
On[Off]
Engine[Finisher]
113-0320
High[Low]
Engine[Finisher]
113-0330
High[Low]
Engine[Finisher]
113-0340
Safety Switch
High[Low]
Engine[Finisher]
116-0050
Feed Motor
On[Off]
Engine[Mailbox]
116-0060
On[Off]
Engine[Mailbox]
116-0070
On[Off]
Engine[Mailbox]
116-0080
Entrance Sensor
High[Low]
Engine[Mailbox]
116-0090
High[Low]
Engine[Mailbox]
116-0100
High[Low]
Engine[Mailbox]
116-0110
High[Low]
Engine[Mailbox]
116-0120
High[Low]
Engine[Mailbox]
116-0130
High[Low]
Engine[Mailbox]
116-0140
High[Low]
Engine[Mailbox]
116-0150
High[Low]
Engine[Mailbox]
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4-31
Samsung Electronics
Code
LCD
Meaning
State
Displayed
Related
Components
116-0160
High[Low]
Engine[Mailbox]
116-0170
High[Low]
Engine[Mailbox]
116-0180
High[Low]
Engine[Mailbox]
116-0190
High[Low]
Engine[Mailbox]
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Samsung Electronics
4.2 Troubleshooting
4.2.1 Procedure of Checking the Symptoms
Before attempting to repair the printer first obtain a detailed description of the problem from the customer.
Power On
OPE LED
ON?
OPE LED
Green OK?
- No Power
- Power Module error
- Main PBA
Red LED on /
Error message
is displayed.
Print(test pattern)
printing
Quality is
Nomal?
Refer to "Solution
of Image Problem"
END
Service Manual
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4-33
Samsung Electronics
Service Manual
ML-551x / 651x series
4-34
Samsung Electronics
Service Manual
ML-551x / 651x series
4-35
Samsung Electronics
Error Code
Error Message
Troubleshooting
Page
A1-1110
4-40 Page
A1-1210
4-42 Page
A1-1310
4-44 Page
A1-3110
4-46 Page
A2-1910
4-48 Page
A2-1920
4-49 Page
A2-2410
4-50 Page
A3-2110
4-51 Page
A3-5110
4-51 Page
C1-1110
4-52 Page
C1-1120
4-52 Page
C1-1140
4-52 Page
C1-1311
4-53 Page
C1-1330
C1-1411
4-54 Page
C1-1412
4-53 Page
C1-1413
4-53 Page
C1-1512
4-54 Page
C3-1110
4-55 Page
C3-1120
C3-1140
4-55 Page
C3-1312
4-53 Page
C3-1315
4-53 Page
C3-1320
C3-1330
C3-1411
C3-1412
4-55 page
C3-1321
4-56 Page
C3-1512
C3-1514
4-56 Page
C6-1110
C6-1120
4-57 Page
C7-1110
C7-1120
4-57 Page
C7-1310
4-57 Page
Service Manual
ML-551x / 651x series
4-36
Samsung Electronics
Error Code
Error Message
Troubleshooting
Page
H1-1210
H1-1310
H1-1410
H1-1510
4-58 Page
H1-1222
H1-1322
H1-1422
H1-1522
4-59 Page
4-60 page
H1-1252
H1-1352
H1-1452
H1-1552
4-61 Page
H1-1253
H1-1353
H1-1453
H1-1553
Error: #H1-1253
Error: #H1-1353
Error: #H1-1453
Error: #H1-1553
4-62 Page
H1-2210
H1-2310
H1-2410
4-63 Page
H1-2222
H1-2322
H1-2422
4-64 Page
H1-2252
H1-2352
H1-2452
4-65 Page
H1-2253
H1-2353
H1-2453
Error: #H1-2253
Error: #H1-2353
Error: #H1-2453
4-66 Page
H2-1100
4-67 Page
H1-1230 (Tray2)
H1-1233 (Tray2)
H1-1330 (Tray3)
H1-1333 (Tray3)
H1-1430 (Tray4)
H1-1433 (Tray4)
H1-1530 (Tray5)
H1-1533 (Tray5)
H1-2230 (Tray2-HCF)
H1-2233 (Tray2-HCF)
H1-2330 (Tray3-HCF)
H1-2333 (Tray3-HCF)
H1-2430 (Tray4-HCF)
H1-2433 (Tray4-HCF)
Service Manual
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4-37
Samsung Electronics
Error Code
Error Message
Troubleshooting
Page
H2-1101
4-68 Page
H2-1102
4-69 Page
H2-1200
4-70 Page
H2-1300
4-71 Page
H2-1302
4-72 Page
H2-1710
H2-1711
4-73 Page
H2-1720
H2-1721
4-74 Page
H2-1730
H2-1731
4-75 Page
H2-1A70
H2-1750
H2-1751
H2-1753
4-76 Page
H2-1752
4-77 Page
H2-1760
H2-1A80
4-78 Page
H2-1800
4-79 Page
H2-1A20
4-80 Page
H2-1A32
4-82 Page
H2-1A50
4-83 Page
H2-1A62
4-84 page
H2-1A63
4-85 Page
H2-4100
4-86 page
H2-4101
4-87 page
H2-4102
4-88 Page
H2-4200
4-89 Page
H2-4201
4-90 Page
H2-4202
4-91 Page
H2-4300
4-92 Page
H2-4301
4-93 Page
H2-4302
4-94 Page
H2-4400
4-95 Page
H2-4401
4-96 Page
H2-4402
4-97 Page
H2-4500
4-98 Page
H2-4501
4-99 Page
H2-4502
4-100 Page
Service Manual
ML-551x / 651x series
4-38
Samsung Electronics
Error Code
Error Message
Troubleshooting
Page
H2-4700
H2-4701
4-101 Page
H2-4710
H2-4711
4-102 page
H2-4A20
4-103 Page
H2-4A32
4-104 Page
H2-4A35
4-105 Page
H2-4A38
4-106 Page
H2-4A3C
4-107 Page
M1-1110
4-108 Page
M1-1610
4-108 Page
M1-3122
4-109 Page
M1-4111
4-109 Page
M1-5112
4-110 Page
M1-5612
Paper Empty in MP
4-110 Page
M2-1110
4-111 Page
M2-2110
4-111 Page
M2-2310
4-112 Page
M2-3120
4-112 Page
M3-1110
4-113 Page
M3-2130
4-113 Page
S1-2111
4-113 Page
S2-4110
4-114 Page
S2-4610
4-115 Page
S6-3123
4-116 Page
S6-3128
4-116 Page
U1-2115
4-117 Page
U1-2117
4-120 Page
U1-2320
4-122 Page
U1-2330
4-125 Page
U1-2340
4-129 Page
U2-1111
4-132 Page
U2-1113
4-133 Page
Service Manual
ML-551x / 651x series
4-39
Samsung Electronics
Code
A1-1110
Error message
Actuator Motor Failure #A1-1110: Turn off then on.
Symptom / Cause
After working the main BLDC motor, the Ready signal has not occurred within 1 sec.
1. Harness is defective. Connector is not connected properly.
2. OPC coupler in the imaging unit has overloaded.
3. Main BLDC motor is defective.
4. Engine board is defective.
Troubleshooting method :
First, turn the machine off then on. If the error persists, refer to the following.
1. Check if the connector is connected properly. Reconnect it.
Main BLDC
connector
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ML-551x / 651x series
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Samsung Electronics
Service Manual
ML-551x / 651x series
4-41
Samsung Electronics
Code
A1-1210
Error message
Actuator Motor Failure #A1-1210: Turn off then on.
Symptom / Cause
After working the Fuser BLDC motor, the Ready signal has not occurred within 1 sec.
1. Harness is defective. Connector is not connected properly.
2. Heat roller in the fuser unit has overloaded.
3. Main BLDC motor is defective.
4. Engine board is defective.
Troubleshooting method
First, turn the machine off then on. If the error persists, refer to the following.
1. Check if the connector is connected properly. Reconnect it.
Fuser BLDC
connector
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Samsung Electronics
Main Board
Service Manual
ML-551x / 651x series
4-43
Samsung Electronics
Code
A1-1310
Error message
Actuator Motor Failure #A1-1310: Turn off then on.
Symptom / Cause
After working the Pick-up BLDC motor, the Ready signal has not occurred within 1 sec.
1. Harness is defective. Connector is not connected properly.
2. Pick up/ Regi. clutch is defective.
3. Main BLDC motor is defective.
4. Engine board is defective.
Troubleshooting method
First, turn the machine off then on. If the error persists, refer to the following.
1. Check if the connector is connected properly. Reconnect it.
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ML-551x / 651x series
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Samsung Electronics
Service Manual
ML-551x / 651x series
4-45
Samsung Electronics
Code
A1-3110
Error message
Actuator Motor Failure #A1-3110
Symptom / Cause
After working the Deve BLDC motor, the Ready signal has not occurred within 1 sec.
1. Harness is defective. Connector is not connected properly.
2. Mag. Roller is overloaded.
3. Deve BLDC motor is defective.
4. Engine board is defective.
Troubleshooting method
First, turn the machine off then on. If the error persists, refer to the following.
1. Check if the connector is connected properly. Reconnect it.
Service Manual
ML-551x / 651x series
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Samsung Electronics
Service Manual
ML-551x / 651x series
4-47
Samsung Electronics
Code
A2-1910
Error message
Actuator Fan Failure: #A2-1910. Turn off then on.
Symptom / Cause
The Main(SMPS) Fan does not work normally.
1. Fan Harness connection is bad.
2. Harness is defective or GND is short.
3. Fan is defective.
Troubleshooting method
1. Check if the Fan Relay connector is connected properly.
2. Connect the Harness Housing correctly.
3. Check if the Fan harness is normal. If it is defective, replace it.
4. Enter the Tech mode and execute the Main Fan test (EDC code : 100-0260 (SMPS FAN).
To enter the Tech mode, press the button in this order.
(Menu - # - 1 - 9 -3 -4 - OK )
SMPS FAN
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Samsung Electronics
Code
A2-1920
Error message
Actuator Fan Failure: #A2-1920. Turn off then on
Symptom / Cause
The Rear Fan does not work normally.
1. Fan Harness connection is bad.
2. Harness is defective or GND is short.
3. Fan is defective.
Troubleshooting method
1. Check if the Fan Relay connector is connected properly.
2. Connect the Harness Housing correctly.
3. Check if the Fan harness is normal. If it is defective, replace it.
4. Enter the Tech mode and execute the Main Fan test (EDC code : 109-0042 (Rear FAN).
To enter the Tech mode, press the button in this order.
(Menu - # - 1 - 9 -3 -4 - OK )
Service Manual
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Samsung Electronics
Code
A2-2410
Error message
Actuator Fan Failure: #A2-2410.
Symptom / Cause
The LSU Fan does not work.
Troubleshooting method
1. Check if there is any obstacle in LSU Fan.
2. Check if the harness is connected properly.
3. Check if the joint connector is connected properly.
4. Check if the harness is defective.
5. Enter the tech mode and execute the LSU fan test.
6. If the fan is defective, replace it.
LSU FAN
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Samsung Electronics
Code
A3-2110
Error message
Actuator Sensor Failure: #A3-2110.
Symptom / Cause
ID control algorithm to control the density finds the ID Sensor value input in an abnormal state.
1. The image density of the imaging unit is abnormal.
2. ID sensor (CTD sensor) is defective.
Troubleshooting method
1. In case of density defect.
Print the sample page. If the density is too low or dark, replace the imaging unit.
2. In case of ID sensor defect.
Print the sample page. If the density is normal, replace the ID sensor or the sensor cleaning part.
Code
A3-5110
Error message
Actuator Sensor Failure: #A3-5110.
Symptom / Cause
The signal level of the Toner Empty sensor is 0V.
Troubleshooting method
1. Remove the Left cover. Check if the sensor connector of the WTB Pipe unit is connected properly.
2. If the harness is defective, replace it.
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Samsung Electronics
Code
C1-1110
Error message
C1-1110 Prepare new toner cartridge.
Symptom / Cause
The remaining toner in cartridge is less than 10% of its life.
(10% is default, this value can be adjusted.)
Troubleshooting method
Check the life remaining of the toner cartridge.
If its life is at the end, turn the machine off and replace the toner cartridge with new one.
Code
C1-1120
Error message
C1-1120 Replace with new toner cartridge
Symptom / Cause
The remaining toner in cartridge is less than 0% of its life.
Troubleshooting method
Check the life remaining of the toner cartridge.
If its life is at the end, turn the machine off and replace the toner cartridge with new one.
Code
C1-1140
Error message
C1-1140 Replace with new toner cartridge
Symptom / Cause
The toner cartridge is at the end of its life.
Troubleshooting method
Replace the toner cartridge with new one.
Service Manual
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4-52
Samsung Electronics
Code
C1-1311
C1-1412
C1-1413
C3-1312
C3-1315
Error message
Toner Failure: #C1-1311: Install toner again
Did not supply enough toner. Reinstall it
Shake toner cartridge and then install.
Imaging Unit Failure #C3-1312: Install IMG. unit.
Imaging Unit Failure #C3-1315: Install IMG. unit.
Symptom / Cause
The imaging unit does not get enough toner from the toner cartridge.
1. The toner cartridge shutter does not work normally.
2. The imaging unit shutter does not work normally.
3. The toner cartridge seal is not removed.
4. The toner cartridge is not installed properly.
5. The toner is consumed quickly due to a defective image (Background etc.)
Troubleshooting method
1. Turn the machine off then on.
2. Remove the toner cartridge.
Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge.
And reinstall the toner cartridge.
3. Try to print out the sample page more than 20 pages.
4. Check the toner cartridge.
- Check if the toner supply shutter between the toner cartridge and the imaging unit works normally.
- Remove the seal. Check if the auger rotates normally.
- Reinstall the toner cartridge.
5. Replace the toner cartridge. Print out the sample page.
6. Check if the toner supply motor works normally.
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Samsung Electronics
Code
C1-1330
C1-1411
Error message
Toner Failure: #C1-1330: Install toner again
Toner cartridge is not installed. Install it
Symptom / Cause
1. The toner cartridge is not installed.
2. The toner cartridge is not installed properly.
Troubleshooting method
1. Install the genuine samsung toner cartridge.
2. If the toner cartridge is already installed, check the following.
a. Reinstall the toner cartridge and imaging unit.
b. Check If the CRUM contact is normal.
c. After reinstallation, turn the machine off then on.
Code
C1-1512
Error message
Toner cartridge is not compatible. Check guide
Symptom / Cause
Toner cartridge is not compatible.
Troubleshooting method
1. Check information of the toner cartridge.
2. If the toner cartridge is not a genuine samsung toner cartridge, replace with new one.
Service Manual
ML-551x / 651x series
4-54
Samsung Electronics
Code
C3-1110
C3-1120
C3-1140
Error message
Prepare new imaging unit
Replace with new imaging unit
Replace with new imaging unit
Symptom / Cause
The remaining life of the imaging unit is less than 10% of its life.
The remaining life of the imaging unit is less than 0% of its life.
Troubleshooting method
Prepare the new imaging unit.
Code
C3-1320
C3-1330
C3-1411
C3-1412
Error message
Imaging Unit Failure #C3-1320: Install IMG. unit.
Imaging Unit Failure #C3-1330: Install IMG. unit.
Imaging unit is not installed. Install the unit.
Did not supply enough toner. Reinstall Toner
Symptom / Cause
1. The imaging unit is not installed.
2. The imaging unit is not installed properly.
Troubleshooting method
1. Install the samsung genuine imaging unit.
2. If the imaging unit is already installed, check the following.
a. Reinstall the toner cartridge and imaging unit.
b. Check If the CRUM contact is normal.
c. After reinstallation, turn the machine off then on.
Service Manual
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4-55
Samsung Electronics
Code
C3-1321
Error message
Imaging Unit Failure #C3-1321: Install IMG. unit.
Symptom / Cause
The position of imaging unit is not normal position, or the imaging unit could not get the normal high voltage.
1. The imaging unit is not installed properly.
2. The contact between the machine and the imaging unit is bad.
3. The imaging unit is defective.
4. The high voltage power circuit or high voltage control circuit of machine is defective.
Troubleshooting method
1. Remove the imaging unit. Check if the contact terminal is contaminated.
Reinstall the imaging unit, and turn the machine of then on.
Print 10 sample pages for test.
2. If the problem persists, replace the imaging unit.
3. If the problem persists reinstall or replace the imaging unit, replace the HVPS board or the engine board.
Code
C3-1512
C3-1514
Error message
Imaging unit is not compatible. Check guide
Imaging unit is not compatible. Check guide
Symptom / Cause
The imaging unit is not compatible.
Troubleshooting method
1. Check information of the imaging unit.
2. If the imaging unit is not a Samsung genuine imaging unit, replace with new one.
Service Manual
ML-551x / 651x series
4-56
Samsung Electronics
Code
C6-1110
C6-1120
Error message
Replace with new fuser unit
Replace with new fuser unit
Symptom / Cause
The fuser unit is at the end of its life.
Troubleshooting method
1. Remove the Rear cover and Duplex unit.
Replace the fuser unit after removing 4 screws.
Code
C7-1110
C7-1120
Error message
Waste toner container is almost full. Replace with new one
Waste toner container is almost full. Replace with new one
Symptom / Cause
The waste toner container is full.
Troubleshooting method
Replace the waste toner container with new one.
Code
C7-1310
Error message
Install waste toner container.
Symptom / Cause
The waste toner container is full.
Troubleshooting method
Install the waste toner container.
If the waste toner container is already installed, remove and reinstall it.
Service Manual
ML-551x / 651x series
4-57
Samsung Electronics
Code
H1-1210
H1-1310
H1-1410
H1-1510
Error message
Paper Jam in Tray2
Paper Jam in Tray3
Paper Jam in Tray4
Paper Jam in Tray5
Symptom / Cause
A jammed paper has occurred in the option cassette. (SCF unit)
Troubleshooting method
1. Remove the jammed paper.
If the problem persists, check the followings.
AS-SPRING_ES
Pickup Roller
OK
NG
Empty Sensor
Pickup Sensor
Regi-Act. Sensor
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Samsung Electronics
Code
H1-1222
H1-1322
H1-1422
H1-1522
Error message
Tray2 cassette is pulled out. Insert it properly.
Tray3 cassette is pulled out. Insert it properly.
Tray4 cassette is pulled out. Insert it properly.
Tray5 cassette is pulled out. Insert it properly.
Symptom / Cause
A optional cassette (SCF) is pulled out.
Troubleshooting method
1. Check if the optional cassette is inserted propelry. Remove the cassette then re-install it.
2. Check if the Signal-Switch is deformed or broken.
If it is defective, replace it.
Service Manual
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4-59
Samsung Electronics
Code
H1-1230 (Tray2)
H1-1233 (Tray2)
H1-1330 (Tray3)
H1-1333 (Tray3)
H1-1430 (Tray4)
H1-1433 (Tray4)
H1-1530 (Tray5)
H1-1533 (Tray5)
H1-2230 (Tray2-HCF)
H1-2233 (Tray2-HCF)
H1-2330 (Tray3-HCF)
H1-2333 (Tray3-HCF)
H1-2430 (Tray4-HCF)
H1-2433 (Tray4-HCF)
Error message
Input System Failure #H1-1230:Check Tray 2 connection.
Input System Failure #H1-1233:Check Tray 2 connection.
Input System Failure #H1-1330:Check Tray 3 connection.
Input System Failure #H1-1333:Check Tray 3 connection.
Input System Failure #H1-1430:Check Tray 4 connection.
Input System Failure #H1-1433:Check Tray 4 connection.
Input System Failure #H1-1530:Check Tray 5 connection.
Input System Failure #H1-1533:Check Tray 5 connection.
Input System Failure #H1-2230:Check HCF 2 connection.
Input System Failure #H1-2233:Check HCF 2 connection.
Input System Failure #H1-2330:Check HCF 3 connection.
Input System Failure #H1-2333:Check HCF 3 connection.
Input System Failure #H1-2430:Check HCF 4 connection.
Input System Failure #H1-2433:Check HCF 4 connection.
Symptom / Cause
The communication error between the machine and option cassette has occurred.
Troubleshooting method
1. Turn the machine off then on.
2. Remove and reinstall the corresponding optional tray.
3. Check if the option tray harness is connected properly. Reconnect or replace the harness.
4. Replace the option tray board.
5. Replace the option tray Assy.
Service Manual
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4-60
Samsung Electronics
Code
H1-1252
H1-1352
H1-1452
H1-1552
Error message
Paper Empty in Tray2
Paper Empty in Tray3
Paper Empty in Tray4
Paper Empty in Tray5
Symptom / Cause
Paper in the optional cassette is empty.
Troubleshooting method
1. Check if the paper in optional cassette is loaded. Load the paper.
2. Check if the empty actuator and empty senosr are assembled properly.
Empty Sensor
Empty Act.
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Samsung Electronics
Error message
Error : #H1-1253
Error : #H1-1353
Error : #H1-1453
Error : #H1-1553
Code
H1-1253
H1-1353
H1-1453
H1-1553
Symptom / Cause
The paper in the optional cassette is not picked up.
Troubleshooting method
1. Check if the Gear-Idle Lift is broken.
NG
Service Manual
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4-62
Samsung Electronics
Code
H1-2210
H1-2310
H1-2410
Error message
Paper Jam in HCF2
Paper Jam in HCF3
Paper Jam in HCF4
Symptom / Cause
A jammed paper has occurred in the option cassette. (HCF unit)
Troubleshooting method
1. Remove the jammed paper.
If the problem persists, check the followings.
Forward Roller
Pickup Roller
Pickup Sensor
Regi-Act. Sensor
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Samsung Electronics
Code
H1-2222
H1-2322
H1-2422
Error message
HCF 2 cassette Out
HCF 3 cassette Out
HCF 4 cassette Out
Symptom / Cause
A optional cassette (HCF) is pulled out.
Troubleshooting method
1. Check if the Cover-Front Door is closed propelry. Open and Close it.
2. Check if the connector of the PBA-SUB Cover Open is connected properly.
If it is defective, replace it.
PBA-SUB Cover Open
Service Manual
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Samsung Electronics
Code
H1-2252
H1-2352
H1-2452
Error message
Paper Empty in HCF 2
Paper Empty in HCF 3
Paper Empty in HCF 4
Symptom / Cause
Paper in the optional cassette (HCF) is empty.
Troubleshooting method
1. Check if the paper in HCF Unit is loaded. Load the paper.
2. Check if the empty actuator and empty sensor are assembled properly.
Empty Sensor
Empty Act.
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Samsung Electronics
Code
H1-2253
H1-2353
H1-2453
Error message
Error : #H1-2253
Error : #H1-2353
Error : #H1-2453
Symptom / Cause
The paper in the optional cassette is not picked up.
Troubleshooting method
1. Check if the Gear-Coupling and Gear-Lift are broken.
Gear-Coupling
Gear-Lift
SPRING-CS
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Samsung Electronics
Code
H2-1100
Error message
Paper jam inside of finisher. Remove paper
Symptom / Cause
Finisher Entrance sensor actuator does not return after a paper covers it
IOT Exit Roller grabs the paper. Or Finisher Feeding Motors Stopped. Or Finisher Entrance Sensor damaged or
harness damaged. Or Finisher Main Board damaged
Troubleshooting method
4. Check Finisher Feeding Entrance Motor Harness
Connection and operation.
Service Manual
ML-551x / 651x series
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Samsung Electronics
Code
H2-1101
Error message
Paper jam in front of finisher. Remove paper
Symptom / Cause
Paper doesnt reach Finishers Entrance Sensor.
Paper jam in IOT. Or Finisher Diverter operation not well. Or IOT Deflector Damaged. Or Finisher Entrance Sensor
not working (Finisher Entrance Sensor Damaged, Harness connection not well, Main Board damaged)
Troubleshooting method
4. Check Finishers Entrance operation & harness
connection
Service Manual
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Samsung Electronics
Code
H2-1102
Error message
Paper jam inside of finisher. Remove paper
Symptom / Cause
Initialization started with Jammed paper covering Finisher Entrance Sensor.
Paper exists covering Finisher Entrance Sensor. Or Finisher Entrance Sensor Damaged or harness connection not
well. Or Finisher Main Board damaged
Troubleshooting method
4. If the same problem happens after checking 1~3,
Replace the Finisher main board.
Service Manual
ML-551x / 651x series
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Samsung Electronics
Code
H2-1200
Error message
Paper jam inside of finisher. Remove paper
Symptom / Cause
Finisher Exit Sensor doesnt turn on after a paper entered Finisher.
IOT Exit Roller grabs the paper. Or Finisher Feeding Motors Stopped. Or Finisher Exit Sensor damaged or harness
damaged. Or Finisher Main Board damaged
Troubleshooting method
4. Check Finisher Feeding Entrance Motor Harness
Connection and operation.
Service Manual
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Samsung Electronics
Code
H2-1300
Error message
Paper jam inside of finisher. Remove paper
Symptom / Cause
Finisher Exit Sensor doesnt turn off after the sensor turned on
IOT Exit Roller grabs the paper. Or Finisher Feeding Motors Stopped. Or Finisher Exit Sensor damaged or harness
damaged. Or Finisher Main Board damaged
Troubleshooting method
4. Check Finisher Feeding Entrance Motor Harness
Connection and operation.
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Samsung Electronics
Code
H2-1302
Error message
Paper jam inside of finisher. Remove paper
Symptom / Cause
Initialization started with Jammed paper covering Finisher Exit Sensor.
Paper exists covering Finisher Exit Sensor. Or Finisher Exit Sensor Damaged or harness connection not well. Or
Finisher Main Board damaged
Troubleshooting method
1. Check if there is a jammed paper on the feeding
path of Finisher.
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ML-551x / 651x series
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Samsung Electronics
Code
H2-1710
H2-1711
Error message
Finisher Failure: #H2-1710. Check finisher
Finisher Failure: #H2-1711. Check finisher
Symptom / Cause
Front Jogger is not working well.
Front Jogger Home Sensor, Front Jogger Motor Harness Connection not well or damaged, Main Board damaged.
Troubleshooting method
3. Check the Finisher Front Jogger Motors Harness
Connection and operation.
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Samsung Electronics
Code
H2-1720
H2-1721
Error message
Finisher Failure: #H2-1720. Check finisher
Finisher Failure: #H2-1721. Check finisher
Symptom / Cause
Rear Jogger is not working well.
Rear Jogger Home Sensor, Rear Jogger Motor Harness Connection not well or damaged, Main Board damaged.
Troubleshooting method
1. Check the Main Board Harness Connection.
Service Manual
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Samsung Electronics
Code
H2-1730
H2-1731
Error message
Finisher Failure: #H2-1730. Check finisher
Finisher Failure: #H2-1731. Check finisher
Symptom / Cause
Support Finger (Extension Tray) is not working well.
Support Finger Home Sensor, Support Finger Motor Harness Connection not well or damaged, Main Board
damaged
Troubleshooting method
1. Check the Main Board Harness Connection.
Service Manual
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Samsung Electronics
Code
H2-1A70
H2-1750
H2-1751
H2-1753
Error message
Finisher Failure: #H2-1A70. Check finisher
Finisher Failure: #H2-1750. Check finisher
Finisher Failure: #H2-1751. Check finisher
Finisher Failure: #H2-1753. Check finisher
Symptom / Cause
Stapler is not working well.
Stapler Harness Connection not well. Or Cartridge set sensors damaged, Or Main Board damaged.
Troubleshooting method
3. Check if staples are stuck in Stapler Head area
and damage of Stapler itself.
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Code
H2-1752
Error message
Finisher Failure: #H2-1752. Check finisher
Symptom / Cause
Finisher compiles all the papers and moves them to stapling position and do nothing. the message Stapler Safety
Fault pops up.
Safety Switch Harness connection not well. Main Board damaged.
Troubleshooting method
4. Check the Safety Units operation using Rear
Jogger. The same switch ON/OFF operation
should be followed.
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Samsung Electronics
Code
H2-1760
H2-1A80
Error message
Finisher Failure: #H2-1760. Check finisher
Finisher Failure: #H2-1A80. Check finisher
Symptom / Cause
Stacker Unit is not working.
Stacker Level sensor, Stack Full sensor, Stacker Motor Harness Connection not well or damaged, Main Board
damaged.
Troubleshooting method
3. Check the Stacker Motor Harness Connection
and operation.
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Samsung Electronics
Code
H2-1800
Error message
Finisher Failure: #H2-1800. Check finisher
Symptom / Cause
Diverter is not working.
Diverter Motor, Sensor Harness Connection not well or damaged. Main Board Damaged. IOTs Deflector
damaged.
Troubleshooting method
4. Diverter Motor Harness Connection and
operation.
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Samsung Electronics
Code
H2-1A20
Error message
Finisher door is open. Close it
Symptom / Cause
Finisher Motors doesnt work.
Jam Cover Opened, Jam Cover not assembled well or Jam Cover Flag damaged, Stapler Door Opened, Stapler
Door Micro Switch not assembled well or Stapler Door Flag damaged, Harness Damaged. Main Board Damaged,
door flag damaged.
Troubleshooting method
4. Check the Stapler Door Switch Harness
Connection.
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Samsung Electronics
Service Manual
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4-81
Samsung Electronics
Code
H2-1A32
Error message
Too much paper in finisher stacker. Remove printed paper
Symptom / Cause
Finisher Full message pops when papers on the Stacker Tray are stacked fully or the full sensor detecting
mechanism is out of order
Finisher Full detecting sensor damaged, harness connection not well or damaged, Main Board damaged.
Troubleshooting method
1. Check the Stacker Trays Full Sensor Connection and check if Flag is damaged
- The sensor must not be covered besides the full detecting flag.
3. If the same problem happens after checking 1~2, Replace the Finisher main board.
4. If the same problem happens after checking 3, Replace the Finisher harnesses.
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Samsung Electronics
Code
H2-1A50
Error message
Finisher Failure: #H2-1A50. Check finisher
Symptom / Cause
Finisher doesnt work because of Communication error between finisher and IOT.
Interface Cable Connection not well or Interface Cable(Harness) damaged, Main Board damaged.
Troubleshooting method
1. Check if Mounting Part not damaged
- Male part in Finisher
- Female part in IOT
3. If the same problem happens after checking 1~2, Replace the Finisher main board..
4. If the same problem happens after checking 3, Replace the Finisher harnesses
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Samsung Electronics
Code
H2-1A62
Error message
Staple cartridge is low. Replace it
Symptom / Cause
No more stapling job will not be performed if the near empty Stapler Cartridge will not be replaced soon.
The staples in Staple Cartridge are going to a shortage. Or Stapler harness connection now well. Or Stapler set
sensors damaged, Main Board damaged.
Troubleshooting method
3. Check the Cartridge Set sensors operation.
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Samsung Electronics
Code
H2-1A63
Error message
Staple cartridge is empty. Replace it
Symptom / Cause
Finisher doesnt staple.
Staple Cartridge is not inserted Or Staples are in short supply. Or Stapler Harness connection not well. Or Cartridge
set sensor damaged, Or Main Board damaged.
Troubleshooting method
1. Check if Cartridge exists.
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Samsung Electronics
Code
H2-4100
Error message
Paper jam in front of mailbox. Remove paper
Symptom / Cause
Paper doesnt reach Mailboxs Entrance Sensor.
Paper jam in IOT. Or Mailbox Lower Diverter operation not well. Or IOT Deflector Damaged. Or Mailbox Entrance
Sensor not working (Mailbox Entrance Sensor Damaged, Harness connection not well, MainBoard damaged)
Troubleshooting method
4. Check Mailbox Entrance operation & harness
connection.
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Code
H2-4101
Error message
Paper jam inside of mailbox. Remove paper
Symptom / Cause
Mailbox Entrance sensor actuator does not return after a paper covers it.
IOT Exit Roller grabs the paper. Or Mailbox Feeding Motor Stops. Or Mailbox Entrance Sensor damaged or
harness damaged. Or Mailbox Main Board damaged.
Troubleshooting method
4. Check Mailbox Feeding Motor Harness
connection and operation.
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Code
H2-4102
Error message
Paper jam inside of mailbox. Remove paper
Symptom / Cause
Initialization started with Jammed paper covering Mailbox Entrance Sensor.
Paper exists covering Mailbox Entrance Sensor. Or Mailbox Entrance Sensor Damaged or harness connection not
well. Or Mailbox Main Board damaged.
Troubleshooting method
4. If the same problem happens after checking 1~3,
replace the mailbox main board.
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Code
H2-4200
Error message
Paper jam in front of bin 1. Remove paper
Symptom / Cause
Mailbox Bin 1 Exit Sensor doesnt turn on after a paper entered Mailbox.
IOT Exit Roller grabs the paper. Or Mailbox Feeding Motor Stops. Or Mailbox Entrance Exit Sensor damaged or
Mailbox Gate doesnt work or harness damaged. Or Mailbox Main Board damaged.
Troubleshooting method
1. Check Jam Occurrence in IOT.
- If the IOT roller is grabbing the paper, its IOT
fault.
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Code
H2-4201
Error message
Paper jam at mailbox bin 1. Remove paper
Symptom / Cause
Mailbox Bin 1 Exit Sensor doesnt turn off after the sensor turned on.
IOT Exit Roller grabs the paper. Or Mailbox Feeding Motor Stops. Or Mailbox Entrance Exit Sensor damaged or
Mailbox Gate doesnt work or harness damaged. Or Mailbox Main Board damaged.
Troubleshooting method
4. Check Mailbox Feeding Motor Harness
Connection and operation.
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Samsung Electronics
Code
H2-4202
Error message
Paper jam at mailbox bin 1. Remove paper
Symptom / Cause
Initialization started with Jammed paper covering Mailbox Bin1 Exit Sensor.
Paper exists covering Mailbox Exit Sensor. Or Mailbox Exit Sensor Damaged or harness connection not well. Or
Mailbox Main Board damaged.
Troubleshooting method
3. Check Mailbox Bin1 Exit-related sensors
operation & harness connection.
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Code
H2-4300
Error message
Paper jam in front of bin 2. Remove paper
Symptom / Cause
Mailbox Bin 2 Exit Sensor doesnt turn on after a paper entered Mailbox.
IOT Exit Roller grabs the paper. Or Mailbox Feeding Motor Stops. Or Mailbox Entrance Exit Sensor damaged or
Mailbox Gate doesnt work or harness damaged. Or Mailbox Main Board damaged.
Troubleshooting method
1. Check Jam Occurrence in IOT.
- If the IOT roller is grabbing the paper, its IOT
fault.
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Code
H2-4301
Error message
Paper jam in front of bin 2. Remove paper
Symptom / Cause
Mailbox Bin 2 Exit Sensor doesnt turn off after the sensor turned on.
IOT Exit Roller grabs the paper. Or Mailbox Feeding Motor Stops. Or Mailbox Entrance Exit Sensor damaged or
Mailbox Gate doesnt work or harness damaged. Or Mailbox Main Board damaged.
Troubleshooting method
1. Check Jam Occurrence in IOT.
- If the IOT roller is grabbing the paper, its IOT
fault.
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Code
H2-4302
Error message
Paper jam at mailbox bin 2. Remove paper
Symptom / Cause
Initialization started with Jammed paper covering Mailbox Bin2 Exit Sensor.
Paper exists covering Mailbox Exit Sensor. Or Mailbox Exit Sensor Damaged or harness connection not well. Or
Mailbox Main Board damaged.
Troubleshooting method
1. Check if there is a jammed paper on the feeding
path of Mailbox.
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Code
H2-4400
Error message
Paper jam in front of bin 3. Remove paper
Symptom / Cause
Mailbox Bin 3 Exit Sensor doesnt turn on after a paper entered Mailbox.
IOT Exit Roller grabs the paper. Or Mailbox Feeding Motor Stops. Or Mailbox Entrance Exit Sensor damaged or
Mailbox Gate doesnt work or harness damaged. Or Mailbox Main Board damaged.
Troubleshooting method
1. Check Jam Occurrence in IOT.
- If the IOT roller is grabbing the paper, its IOT
fault.
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Code
H2-4401
Error message
Paper jam at mailbox bin 3. Remove paper
Symptom / Cause
Mailbox Bin 3 Exit Sensor doesnt turn off after the sensor turned on.
IOT Exit Roller grabs the paper. Or Mailbox Feeding Motor Stops. Or Mailbox Entrance Exit Sensor damaged or
Mailbox Gate doesnt work or harness damaged. Or Mailbox Main Board damaged.
Troubleshooting method
4. Check Mailbox Feeding Motor Harness
Connection and operation.
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Code
H2-4402
Error message
Paper jam at mailbox bin 3. Remove paper
Symptom / Cause
Initialization started with Jammed paper covering Mailbox Bin3 Exit Sensor.
Paper exists covering Mailbox Exit Sensor. Or Mailbox Exit Sensor Damaged or harness connection not well. Or
Mailbox Main Board damaged.
Troubleshooting method
3. Check Mailbox Bin3 Exit-related sensors
operation & harness connection.
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Code
H2-4500
Error message
Paper jam in front of bin 4. Remove paper
Symptom / Cause
Mailbox Bin 4 Exit Sensor doesnt turn on after a paper entered Mailbox.
IOT Exit Roller grabs the paper. Or Mailbox Feeding Motor Stops. Or Mailbox Entrance Exit Sensor damaged or
Mailbox Gate doesnt work or harness damaged. Or Mailbox Main Board damaged.
Troubleshooting method
4. Check Mailbox Feeding Motor Harness
Connection and operation.
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Code
H2-4501
Error message
Paper jam at mailbox bin 4. Remove paper
Symptom / Cause
Mailbox Bin 4 Exit Sensor doesnt turn off after the sensor turned on.
IOT Exit Roller grabs the paper. Or Mailbox Feeding Motor Stops. Or Mailbox Entrance Exit Sensor damaged or
Mailbox Gate doesnt work or harness damaged. Or Mailbox Main Board damaged.
Troubleshooting method
4. Check Mailbox Feeding Motor Harness
Connection and operation.
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Code
H2-4502
Error message
Paper jam at mailbox bin 4. Remove paper
Symptom / Cause
Initialization started with Jammed paper covering Mailbox Bin4 Exit Sensor.
Paper exists covering Mailbox Exit Sensor. Or Mailbox Exit Sensor Damaged or harness connection not well. Or
Mailbox Main Board damaged.
Troubleshooting method
1. Check if there is a jammed paper on the feeding
path of Mailbox.
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Code
H2-4700
H2-4701
Error message
Mailbox Failure: #H2-4700. Check mailbox.
Mailbox Failure: #H2-4701. Check mailbox.
Symptom / Cause
Two Upper Gates seen when opening Rear Door is not operating well.
Upper Diverter Motor or Upper Diverter Sensor not assembled well or damaged. Harness Damaged. Main Board
damaged.
Troubleshooting method
4. Check Upper Diverter operation.
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Code
H2-4710
H2-4711
Error message
Mailbox Failure: #H2-4710. Check mailbox.
Mailbox Failure: #H2-4711. Check mailbox.
Symptom / Cause
The Lowest Gate seen when opening Rear Door is not operating well.
Lower Diverter Motor or Lower Diverter Sensor not assembled well or damaged. Harness Damaged. Main Board
damaged.
Troubleshooting method
1. Check Lower Diverter Motor Harness connection.
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Code
H2-4A20
Error message
Mailbox door is open. Close it
Symptom / Cause
Mailbox Motors doesnt work.
Rear Door Opened, Micro Switch not assembled well or damaged, Harness Damaged. Main Board Damaged, door
flag damaged.
Troubleshooting method
1. Check the Rear Door Closed firmly.
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Code
H2-4A32
Error message
Too much paper in mailbox bin 1. Remove printed paper
Symptom / Cause
Mailbox bin 1 Full message pops when papers on that bin are stacked fully or the full sensor detecting mechanism
is out of order.
Mailbox Full detecting sensor damaged, harness connection not well or damaged, Main Board damaged.
Troubleshooting method :
1. Check the Bins Full Sensor Connection and Actuators operation.
3 . If the same problem happens after checking 1~2, replace the mailbox main board.
4. If the same problem happens after checking 3, replace the mailbox harnesses.
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Code
H2-4A35
Error message
Too much paper in mailbox bin 2. Remove printed paper
Symptom / Cause
Mailbox bin 2 Full message pops when papers on that bin are stacked fully or the full sensor detecting mechanism
is out of order.
Mailbox Full detecting sensor damaged, harness connection not well or damaged, Main Board damaged.
Troubleshooting method :
1. Check the Bins Full Sensor Connection and Actuators operation.
3 . If the same problem happens after checking 1~2, replace the mailbox main board.
4. If the same problem happens after checking 3, replace the mailbox harnesses.
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Code
H2-4A38
Error message
Too much paper in mailbox bin 3. Remove printed paper
Symptom / Cause
Mailbox bin 3 Full message pops when papers on that bin are stacked fully or the full sensor detecting mechanism
is out of order.
Mailbox Full detecting sensor damaged, harness connection not well or damaged, Main Board damaged.
Troubleshooting method :
1. Check the Bins Full Sensor Connection and Actuators operation.
3 . If the same problem happens after checking 1~2, replace the mailbox main board.
4. If the same problem happens after checking 3, replace the mailbox harnesses.
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Code
H2-4A3C
Error message
Too much paper in mailbox bin 4. Remove printed paper
Symptom / Cause
Mailbox bin 4 Full message pops when papers on that bin are stacked fully or the full sensor detecting mechanism
is out of order.
Mailbox Full detecting sensor damaged, harness connection not well or damaged, Main Board damaged.
Troubleshooting method :
1. Check the Bins Full Sensor Connection and Actuators operation..
3 . If the same problem happens after checking 1~2, replace the mailbox main board.
4. If the same problem happens after checking 3, replace the mailbox harnesses.
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Code
M1-1110
Error message
Paper Jam in Tray 1
Symptom / Cause
The jammed paper has occurred in the tray1.
1. Pick up/ Forward/ Retard roller is contaminated or worn out.
2. There is some obstacles in the paper path.
Troubleshooting method
1. Clear the jammed paper. If the problem persists, check the following.
2. Check if the pick up/ forward/ retard roller is contaminated or worn out.
Clean or replace it if necessary.
3. Check if there is any obstacles or contamination in the paper path.
Code
M1-1610
Error message
Paper Jam in MP tray
Symptom / Cause
The jammed paper has occurred in the MP tray.
1. MP Pick up/ Forward/ Retard roller is contaminated or worn out.
2. There is some obstacles in the paper path.
Troubleshooting method
1. Clear the jammed paper. If the problem persists, check the following.
2. Check if the MP pick up/ forward/ retard roller is contaminated or worn out.
Clean or replace it if necessary.
3. Check if there is any obstacles or contamination in the paper path.
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Code
M1-3122
Error message
Tray1 cassette is pulled out. Insert it properly
Symptom / Cause
Tray1 is not installed properly.
1. Tray1 is not installed.
2. Paper Size Sensor is defective.
3. Harness connection error.
Troubleshooting method
1. Install the tray1.
2. Check if the paper size sensor is working properly.
3. Check if the harness is connected to the connector properly.
Code
M1-4111
Error message
Input System Failure: #M1-4111. Call for service
Symptom / Cause
The paper has jammed in the path or cant be fed.
1. Pick up error
2. Multi-feed error
3. Skewed or Wrinkled page
Troubleshooting method
1. Check if the pick up/ forward/ retard roller is contaminated or worn out. Replace the defective
roller.
2. Check if each sensor is working properly.
3. Check if there is any jammed paper in the path. Remove it.
4. When loading the paper, adjust the paper guide.
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Code
M1-5112
Error message
Paper Empty in tray1
Symptom / Cause
Paper is empty in Tray1. The status LED is red.
1. There is no paper in the tray1.
2. Actuator-Paper Empty is defective.
3. Photo Sensor is defective or connection is bad.
4. Engine Board is defective.
Troubleshooting method
1. Load the paper in the tray1.
2. If the Actuator-Paper Empty is defective, replace it.
3. If the Photo Sensor is defective, replace it. Check if the connector is connected properly.
4. If the problem persists, replace the engine board.
Code
M1-5612
Error message
Paper Empty in MP
Symptom / Cause
Paper is empty in Tray1. The status LED is red.
1. There is no paper in the MP tray.
2. Actuator-Paper Empty is defective.
3. Photo Sensor is defective or connection is bad.
4. Engine Board is defective.
Troubleshooting method
1. Load the paper in the MP tray.
2. If the Actuator-Paper Empty is defective, replace it.
3. If the Photo Sensor is defective, replace it. Check if the connector is connected properly.
4. If the problem persists, replace the engine board.
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Code
M2-1110
Error message
Paper Jam in tray1
Symptom / Cause
The paper has jammed at the feed sensor.
1. Feed sensor detection error.
2. The Regi. Roller is contaminated or worn out.
3. There is any obstacles in the path.
Troubleshooting method
1. Check the level value of the feed sensor. Check the harness connection.
2. Check if the Regi. Roller is contaminated or worn out.
3. If there is any obstacles or contamination in the path, clean or remove it.
Code
M2-2110
Error message
Jam top of duplex
Symptom / Cause
The paper did not enter the duplex path and has jammed.
1. The duplex unit is not installed.
2. There is any obstacles in the paper path.
3. The duplex motor is defective.
4. Paper size lever position error.
Troubleshooting method
1. Check if the duplex unit is installed properly.
2. If there is any obstacles or contamination in the path, clean or remove it.
3. Check if the duplex motor is operated properly. If the duplex motor is defective, replace it.
4. If the paper size lever is placed on wrong position, adjust it.
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Code
M2-2310
Error message
Jam bottom of duplex
Symptom / Cause
The paper has jammed in the duplex path.
1. There is any obstacles in the paper path.
2. The duplex motor is defective.
3. The duplex sensor is defective.
Troubleshooting method
1. If there is any obstacles or contamination in the path, clean or remove it.
2. Check if the duplex motor is operated properly. If the duplex motor is defective, replace it.
3. Check if the duplex sensor is operated proerly. If the duplex sensor is defective, replace it.
Code
M2-3120
Error message
Install duplex unit.
Symptom / Cause
The duplex unit is not installed properly.
1. The photo sensor for duplex unit is defective.
2. Harness connection error.
3. Duplex unit installation error.
Troubleshooting method
1. Check if the photo sensor for duplex unit is operated properly.
2. Check if the harness is connected to the connector properly. Reconnect it.
3. Reinstall the duplex unit.
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Code
M3-1110
Error message
Jam in exit area
Symptom / Cause
The paper has jammed in the exit path.
1. There is any obstacles in the paper path.
2. The exit motor is defective.
Troubleshooting method
1. If there is any obstacles or contamination in the path, clean or remove it.
2. Check if the exit motor is operated properly. If the exit motor is defective, replace it.
Code
M3-2130
Error message
Output bin full. Remove printed paper
Symptom / Cause
The paper is full on the output bin.
- The outbin full sensor is defective.
Troubleshooting method
1. Remove the paper on the output bin.
2. Check if the sensor connector is connected properly.
Code
S1-2111
Error message
Video System Failure: #S1-2111 Turn off then on
Symptom / Cause
The memory module is defective.
Troubleshooting method
1. Check if the momory module in the main board is installed. Remove and reinstall it.
2. If the problem persists, replace the main board.
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Code
S2-4110
Error message
Door is open. Close it
Symptom / Cause
The top cover is closed but error message is not disappeared.
1. Harness connection error.
2. Micro Switch defect.
Troubleshooting method
1. Check if the harness (Picture(1)-) is normal.
2. Check if the harness is the connected to the Relay connector (Picture(1)-) properly.
3. Check if the connector CN9 (Picture(1)-) on the engine board is connected properly.
4. Open the cover of the OPE panel. Check if the UI message is changed when pushing the micro
switch (Picture(2)-).
5. If the micro switch is defective, replace it.
4
1
3
4
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Code
S2-4610
Error message
Rear Door is open. Close it
Symptom / Cause
The rear cover is closed but error message is not disappeared.
1. The rear cover is closed perfectly.
2. Relay connector pin is defective.
3. Harness connection error.
Troubleshooting method
1. Check if the rear cover is closed perfectly.
2. Check the Relay connector Pin . If it is defective, replace it.
3. Check the Relay connector. If it is defective, replace it.
4. Remove the left cover. Check the harness between the Joint board and Relay connector.
5. Check if the harness is connected to the connector properly.
3
4
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Code
S6-3123
Error message
This IP address conflicts with that of other system
Symptom / Cause
IP address conflicts with that of other system.
Troubleshooting method
Change the machines IP address.
Code
S6-3128
Error message
802.1x Network Error Contact the Admin.
Symptom / Cause
Can not get the authentication from server after setting up to 802.1x on SWS. Can not access to network.
Troubleshooting method
Check if the Authentication method is selected properly.
Check if the User Name/Password is entered properly.
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Code
U1-2115
Error message
Fuser Unit Failure: #U1-2115. Turn off then on
Symptom / Cause
The photo sensor is defective or some part is not assembled properly.
Troubleshooting method
1. Remove the Rear Cover and Duplex Unit. Remove the fuser unit after removing 4 screws.
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5. Check if the photo sensor connector from the COVER-RIGHT is connected properly.
6. Check if the left/right CAM and the ENCORDER are assembled properly.
7. If there is no problem for above steps, reassemble the fuser unit and turn the machine on.
8. If the error persists, download the firmware again.
9. If the problem persists, replace the fuser unit with new one.
10. If the problem persists, replace the engine board.
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Code
U1-2117
Error message
Fuser Unit Failure: #U1-2117. Turn off then on
Symptom / Cause
The photo sensor is defective or some part is not assembled properly.
Troubleshooting method
1. Remove the Rear Cover and Duplex Unit. Remove the fuser unit after removing 4 screws.
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5. If there is no problem for above steps, reassemble the fuser unit and turn the machine on.
6. If the error persists, execute the Memory Clear. (Note: Perform a backup first if necessary.)
7. If the problem persists, replace the fuser unit with new one.
8. If the problem persists, replace the engine board.
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Code
U1-2320
Error message
Fuser Unit Failure: #U1-2320. Turn off then on
Symptom / Cause
The fuser unit is not installed or AC is not supplied to the Heat Lamp.
Thermistor is defective.
Troubleshooting method
1. Check if the fuser unit is installed properly. Turn the machine off then on.
2. Remove the fuser unit. Remove the COVER-UPPER. And measure the thermostat continuity.
Check if the thermostat is opened.
3. Measure the LAMP-HALOGEN resistance value from the center and both sides.
Check if it has the continuity.
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5. Remove the thermistor. Check if the thermistor has curled as shown below. If there is any contamination on
the film, clean it.
Caution - Be careful not to be scratched or curled the film.
Abnormal
Normal
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8. Check if the voltage in user environment is in this range (80V ~ 140V, 160V ~ 260V).
9. Replace the FDB. If the problem persists, replace the engine board.
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Code
U1-2330
Error message
Fuser Unit Failure: #U1-2330. Turn off then on
Symptom / Cause
Low Heat error has occurred.
The fuser unit can not reach the target temperature within normal time.
Troubleshooting method
1. Check if the fuser unit is installed properly. Turn the machine off then on.
2. Remove the fuser unit after removing 4 screws.
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b. Rotate the gear to direction of arrow and check the surface of the Hear roller and Pressure
roller. If there is any overheated traces, replace the fuser unit.
c. Remove the COVER-UPPER. Check if the thermistor harness is connected properly and the
thermistor is defective.
4. Remove the thermistor. Check if the thermistor has curled as shown below. If there is any contamination on
the film, clean it.
Caution - Be careful not to be scratched or curled the film.
Abnormal
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c. Check if the lamp harness and harness are connected properly. (white-white , color-color)
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* Reassemble the fuser unit. Turn the machine off then on. If the problem persists, go to the next step.
6. Check if the thermistor connector on the engine board is connected properly.
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Code
U1-2340
Error message
Fuser Unit Failure: #U1-2340. Turn off then on
Symptom / Cause
The overheat error has occurred.
Troubleshooting method
1. Check if the fuser unit is installed properly. Turn the machine off then on.
2. Remove the fuser unit after removing 4 screws.
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b. Rotate the gear to direction of arrow and check the surface of the Hear roller and Pressure
roller. If there is any overheated traces, replace the fuser unit.
c. Remove the COVER-UPPER. Check if the thermistor harness is connected properly and the
thermistor is defective.
4. Remove the thermistor. Check if the thermistor has curled as shown below. If there is any contamination on
the film, clean it.
Caution - Be careful not to be scratched or curled the film.
Abnormal
Service Manual
ML-551x / 651x series
Normal
4-130
Samsung Electronics
8. If there is no problem for above steps, repalce the FDB, engine board step by step. If the fuser unit is
defective, replace it.
Service Manual
ML-551x / 651x series
4-131
Samsung Electronics
Code
U2-1111
Error message
LSU Unit Failure: #U2-1111. Turn off then on
Symptom / Cause
LSU motor does not work normally.
1. Harness connection error.
2. LSU is defective.
3. Main board is defective.
Troubleshooting method
Check the followings.
1. Execute the LSU motor test in EDC mode. Check LSU motor operation sound.
2. If there is no sound, remove the right cover. Check if the C9 or C10 connector is connected
properly (Picture-).
3. It it is OK, remove the top cover. Check if the LSU connector is connected properly.
(Picture-).
4. Check if the LSU harness is defective. (Picture-)
5. Reconnect the LSU harness and then execute the LSU motor test again.
6. Replace the LSU.
7. If the problem persists, replace the main board.
1
3
3
2
Service Manual
ML-551x / 651x series
4-132
Samsung Electronics
Code
U2-1113
Error message
LSU Unit Failure: #U2-1113. Turn off then on
Symptom / Cause
LSU LD(Laser Beam Detect) signal is abnormal.
1. Harness connection error.
2. LSU is defective.
3. Main board is defective.
4. Engine board is defective.
Troubleshooting method
1. Check if the C9 or C10 connector on the main board is connected properly.
2. Check if the LSU harness is defective.
3. Check if the LSU connector is connected properly. Reconnect it.
4. Turn the machine off then on.
5. If the problem persists, replace the LSU.
6. If the problem persists after replacing the LSU, remove the main board.
7. If the problem persists after replacing the main board, remove the engine board.
8. If you have the DVM, measure the voltage level for LD optical power control before step 5.
If it is normal, the value is between 0.6V~2.0V.
If the value is less than 0.5V, check the FFC cable between engine and main board.
Replace the FFC cable.
3
2
4
Service Manual
ML-551x / 651x series
4-133
Samsung Electronics
1. Damaged develop
roller in the Imaging Unit.
Deformed Doctor-blade or cleaning-blade.
2. Scratched surface of
the charge roller in the
imaging unit.
3. Partly depression or
deformation on the surface of
the transfer roller.
Service Manual
ML-551x / 651x series
4-134
Samsung Electronics
2. Foreign matter or
toner particles between the imaging
unit roller and blade. (In case the life of the
imaging unit has been expired, white
lines or light image occur in
front of the image.)
Service Manual
ML-551x / 651x series
4-135
Samsung Electronics
2. The rollers of
imaging unit may be stained.
OPC Drum = 94.4mm
REGI Roller = 59.1 mm
Feed Roller = 47.1 mm
Forward Roller = 72.3 mm
Pickup Roller = 72.3 mm
Retard Roller = 72.3 mm
MP Pick-up = 47.1 mm
Heat Roller = 55.0 mm
Duplex Roller = 35.5 mm
Cleaning Roller = 40.8 mm
Transfer Roller = 57.8 mm
Service Manual
ML-551x / 651x series
4-136
Samsung Electronics
4) Black/White Spot
Description : 1. Dark or blurry spots occur periodically in the printing
2. White spots occur periodically in the printing
1. If dark or blurry
black spots occur periodically,
the rollers in the Imaging unit may be contaminated with foreign matte or paper particles.
(Charge roller : 50.0mm interval
OPC drum : 94.4mm interval)
3. If a black image is
partially broken, the transfer voltage is
abnormal or the transfer roller's
life has expired.
Service Manual
ML-551x / 651x series
4-137
Samsung Electronics
5) Light Image
Description : The printed image is light, with no ghost.
Service Manual
ML-551x / 651x series
4-138
Samsung Electronics
Service Manual
ML-551x / 651x series
4-139
Samsung Electronics
7) Uneven Density
Description : Print Density is uneven between left and right.
Service Manual
ML-551x / 651x series
4-140
Samsung Electronics
8) Background
Description : Light dark background appears in whole area of the printing.
Service Manual
ML-551x / 651x series
4-141
Samsung Electronics
9) Ghost
Description : Ghost occurs at 94.4 mm intervals of the OPC drum in the whole printing.
94.4mm
1. Bad contacts
caused by contamination from
toner particles between high voltage
terminal in the main body and the
electrode of the
imaging unit.
2. Bad contacts
caused by contamination
from toner particles between high
voltage terminal in the main body and the
one in the HVPS board.
Service Manual
ML-551x / 651x series
4-142
Samsung Electronics
Service Manual
ML-551x / 651x series
4-143
Samsung Electronics
Service Manual
ML-551x / 651x series
4-144
Samsung Electronics
No image?
A on
next page
NO
YES
Self test
pattern prints?
NO
Self testing
is possible ?
YES
YES
Check connection to
computer or replace
controller
NO
Is the OPC
terminal of machine
is well-connected
to Frame?
NO
YES
Does the
video data line to
LSU transit to High/Low
when printing?
NO
YES
Service Manual
ML-551x / 651x series
4-145
Samsung Electronics
Service Manual
ML-551x / 651x series
4-146
Samsung Electronics
No
1. Imaging unit is worn out.
Yes
No
Yes
No
Yes
NOTE
If there is a Dog-ear from the right edge when printing a duplex page using Letter, Legal, Folio, check that the
width guide is located to LTR/LGL. If or not, adjust it.
Service Manual
ML-551x / 651x series
4-147
Samsung Electronics
1. Solenoid malfunction
(the solenoid does not work properly)
2. Pick up/Retard/Forward
roller are contaminated with
foreign matter.
Service Manual
ML-551x / 651x series
4-148
Samsung Electronics
2) No Power
Description : When system power is turned on, all lamps on the operator panel do not come on.
Service Manual
ML-551x / 651x series
4-149
Samsung Electronics
Action
A. Connected or Not connected
B. Wrong cable (defected cable, crossover cable)
C. Connection connector (Link partner check)
A. Link LED check (Link LED On when connected)
B. Activity LED check (No packet Regularly blinking, packet random blinking
depend on Printer Model)
A. Printed correctly. If not, NIC is in lock up state or NIC can not communicate
with printer
B. Network address value check : IP address, Subnet Mask, Gateway, MAC
address
C. NIC F/W version (Correct or not)
1) V1.0x.xx : NPC3
2)V2.0x.xx : NPC3H
3)V3.0x.xx : PHY Board
4)V4.0x.xx : On Board
D. Protocol Enable / Disable
E. WLAN module / Status check if WLAN available.
A. Toner Empty, Paper Empty and so on : Hard Stop cases (Job can be
finished completely)
Service Manual
ML-551x / 651x series
4-150
Samsung Electronics
Factory Default
1. Network Value changed to default value
A. Some of Network value will not be changed immediately.
B. Factory default operation will be done after Power Off / Power On
Service Manual
ML-551x / 651x series
4-151
Samsung Electronics
5. System Diagram
5. System Diagram
5.1 Block Diagram
OPE
board
HDD
160G
NOR FLASH
32M
DDR 2 DIMM
HCF
SCF
Mailbox
Stacker
DDR 2 128 MB x 2
Serial
FLASH
BIU
HOST
Front
HOST
Rear
DDR 2
SATA
TWSI
MSOK
RTC
RTC
32.768KHz
CPU CORE
2514
HUB
CPU
88F6290 -700
SPGPV 4
SPI
GbE
Controller
USB
Device
Wireless
Host
Slave
SOK
URAT
88E1118
Giga
RJ45
25MHz
USB
CY25811
ISP1761
MCLK
USB
CORE_CLK
DEV_HUB_CLK
USB_HUB_CLK
MOTOR
FAN
LPEC 3
FUSER
VCLK
MOTOR
VCLK
25MHz
SENSOR
DUPLEX
ATMEGA 88
Service Manual
ML-551x / 651x series
USB_DEV_CLK
LPEC 1
System CLK
Engine &
Joint Board
ICS445
ICS445
12MHz
25MHz
5-1
Samsung Electronics
5. System Diagram
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Samsung Electronics
Reference Information
6. Reference Information
This chapter contains the tools list, list of abbreviations used in this manual, and a guide to the location space
required when installing the printer. A definition of test pages and Wireless Network information definition is
also included.
Cleaning Equipments
Standard : An IPA (Isopropyl Alcohol) dry wipe tissue
or a gentle neutral detergent and lint-free
cloth.
Driver
Standard : - type, + type (M3 long, M3 short, M2
long, M2 short).
Vacuum Cleaner
Spring Hook
Standard : For general use
Tweezers
Standard : For general home use, small type.
Service Manual
6-1
Samsung Electronics
Reference Information
6.2.1 Acronyms
ABS
FDI
FIA
APF
FRU
BOOTP
BOOTSTRAP PROTOCOL
FPOT
CCD
GW
GateWay
CIS
HH
CPM
CP
CQ
Copy Quality
CRU
IDC
CRUM
CRU Memory
IMAP
CW
Center Ware
IPP
CWDP
IPM
Software(Samsung equivalent of
IPX
Samsungs SyncThru)
IQ
Image Quality
CWIS
ITU
DADF
JBIG
(= DADH)
DC
Direct Connect
JPEG
DDNS
DHCP
LCD
DLC
LEF
DNS
LL
ECM
ECP
e-Coil
Rapid(Fast) Fusing.
LSU
LUI
& Safty
MCBF
ESMTP
MDSP
EP
Electro Photography
MFP
Multi-Functional Product
EPC
Electric Pre-Collation
MH
Modified Huffman
FCOT
EH&S
Service Manual
6-2
Samsung Electronics
Reference Information
MIB
RT-OS
MIME
RX
Receive
MR
Modified Read
S2E
Scan-To-Email
SAD
SC
Service Call
SCF
MN std
Multi-National Standard
SDSP
MSOK
SDMP
MSO
SDR
MP
Multi Purpose
SEF
MPBF
SIR
MSI
SOK
MTBF
sRGB
Standard RGB
MTTR
NCP
SNMP
NIC
TCP/IP
NOS
NN
NSDR
TIFF
NW
Network
OD
Optical Density
TRIM
OHD
On Hook Dial
TTM
Time to Market
OSOK
TX
Transmit
OP
Operational Procedure
UI
User Interface
PCL
UMC
UMR
PPM
UPnP
PQ
Print Quality
USB
PS/3
PostScript Level-3
USDR
PVC
XCMI
MMR
Protocol
Base
QCD
WA
Warranty Action
RCP
WxDxH
Service Manual
6-3
Samsung Electronics
Reference Information
EXPLANATION
PMO-TRAY EXTENTION MP NE
MEC-CASSETTE ASSY(LETTER)
COVER-M-FRONT
M=Mold
MPR-NAME/PLATE
UNIT-LSU
SMPS-SMPS(V1)+HVPS
OPC=Organic Photo-Conductive
PBA MAIN-MAIN
FAN-DC
DC =Direct Current
PBA LIU
SHIELD-P_MAIN LOWER
P=Press
PMO-COVER FEED AY
AY=Assembly
BRKT=Bracket
CBF HARNESS-LSU
IPR=Iron Press
PMO-BUSHING P/U.MP
P/U=Pickup
MP=Multi-Purpose (Bypass) Tray
SPRING ETC-TR_L
PMO-LOCKER DEVE
DEVE=Developer
Service Manual
6-4
Samsung Electronics
Reference Information
ACRONYM
EXPLANATION
A/S=After-Service
MCT-GLASS ADF
PPR-REGISTRATION EDGE(F)
IPR-HOLDER GLASSI
PR=Iron Press
MCT-GLASS SCANNER(LEGAL)
CBF HARNESS-OPE
PBA SUB-D_SUB
COVER-M-CCD CABLE
M=Mold
CCD=Charge Coupled Device
COVER-SCAN LOWER(UMAX)
ICT-INSERT SHAFTI
IPR-BRK SCAN BD
IPR=Iron Press
BRK=Bracket
BD= Board
COVER-M-OPE
M=Mold
OPE=Operation Panel(Control Panel)
KEY-M-COPY
M=Mold
PLATE-M-ALPHA KEY
M=Molde
ALPHA=Alphabet
PMO-GUIDE DP SIDE
DP=Duplex
RING-CS
CS= Compress
GEAR-MP/DUP DRV
IPR-BRKT G DUPI
PR=Iron Press
BRKT=BRACKET
G= Ground
UP=Duplex
PMO-BUSHING TX(B4)
TX=Transmit
PMO-TRAY CASE, MP
Service Manual
6-5
Samsung Electronics
Reference Information
ACRONYM
EXPLANATION
SPRING CS RE
CS=Compress
RE=Rear
SPRING CS FR
CS=Compress
FR=Front
PMO-BUSHING FINGER, F
F=Front
ICT-SHAFT-EXIT LOWER ID
ID=Idler
SPRING-EXIT ROLL FD
FD=Face Down
PMO-BUSHING_P/U,MP
P/U=Pickup
MP =Multi-Purpose (Bypass) tray
MPF=Multi-Purpose Feeder(=MP)
P/U=Pickup
RPR=Rubber Press
A/S MATERAL-PICKUP,MP
FOOT-ML80
HOLDER CATCH CST MC2
OPC=Organic Photo-Conductive
PBA SUB-PTL
MOTOR STEP-MCK2(MAIN)
GEAR-EXIT/U
EXIT/U=EXIT/Upper
RDCN=Reduction
CBF-HARNESS-MAIN-THV WIRE
CBF-HARNESS-MAIN-MHV WIRE
Service Manual
6-6
Samsung Electronics
Reference Information
ACRONYM
EXPLANATION
GEAR-EXIT/U,ID
U=Upper
ID=Idler
IPR-TERMINAL FU
FU=Fuser
PMO-BEARING H/R-F
BEARING-H/R L
SPRING ETC-P/R
P/R=Pressure Roller
SPRING(R)-CAU-HOT-FU
PMO-ARM ACTUATOR
LABEL(R)-HV FUSER
LABEL(R)-LV FUSER
PPR-SPONG SHEET
PPR=Plastic Press
IPR-P_PINCH(SCAN)I
ROLLER-REGI
REGI=Registration
PBA SUB-REGI
GROUND-P_SCAN ROLLER
GROUND-P =Ground-Press
TX =Transmit
IPR-WASHER SPRING CU
CU=Curve
Service Manual
6-7
Samsung Electronics
Reference Information
Service Manual
6-8
Samsung Electronics
Reference Information
Clearance space
Front: 482.6 mm (enough space so that the paper tray can be removed)
Back: 100 mm (enough space for ventilation)
Right: 100 mm (enough space for ventilation)
Left: 100 mm (enough space for ventilation)
Service Manual
6-9
Samsung Electronics