Questions

1. What are the main problems of this company in terms of training?

a. Decide to do it their away
b. Employee make mistake
c. Clerk unable to use standard form
d. Out date job descriptions
e. no training manual
f. On Job training
g. all position same training

2. What are the impacts of the lack training?

a. Low Production
The rate of production is low when employee dont know enough to perform their
confidently. Unskilled employees could spend considerable time seeking help to
perform their jobs or they could perform tasks to their understanding, to the
detriment of the work process. This could lead to error and injury. Mr Azmi Ali ,
Supervision and senior staff have more experienced must also spend time
monitoring unskilled workers, which detracts from their work and increases the
amount of time necessary to complete production.
b. Unsafe Work Environment
The Occupational Safety and Health Administration that untrained workers are more
susceptible to injuries. This happens when workers lack the knowledge and skills
required to use equipment and supplies safety. The problem could be fatal in work
environment that contain machinery and hazardous. In the Ideal Door, Machinists,
engineers and assemblers not enough basic training their do the job. In situation
the fresh graduation hire at Ideal Door, their did have knowledge and skill in the real
situation and did know how the process of the job, and involve in the job make
decision without training this can attraction unsafe work environment.

c. Increased Expenses
Ideal Door that does no trains its staff can expect an increase in miscellaneous
expenses. In the Ideal Door the clerks dont understand how actually use the

multipage order form. The clerk make mistake to fill the data in the form and can
increased expenses because must fill the form until all data is correct.
d. Loss of Customer
Untrained employee cannot produce high-quality products. They lack adequate
knowledge and skills to provide satisfactory customer services. This combination
result in dissatisfied customers. The company will experience declining sales is
dissatisfied customers choose competitors who can provide quality products and
appropriate service. Example at Ideal Door department, when the designers are
expected to work with the architect to design door that meet the specifications.
While its not rocket science as Azmi puts it, the designers invariably make mistake
and these situations repeat again company can loss the customer and bad name
company.
e. Communication
Staff members that show a lack of respect for each other create breaks in company
communication. Employee that does not respect each other will not find it
necessary to exchange important information in an attempt to put each other
behind on company updates. The problem is that this prevents information to
getting to other employees and starts to affect company-wide communication. At
ideal Door, the new person is trained as well as possible by other employees who
have filled in occasionally on the jobs in the past , this situations make miss
communication around employee because , other person not same they make job.
The new person have creative idea to finishes the job and they not acceptable the
old employees with experience on the job and can be lack respect for each other.

By Tina Amo, Demand Media

3. How the training can improve the companys and employees performance?

a. Help in addressing employee weaknesses

Most works have certain weaknesses in their workplace, which hinder them from
giving the best services. Training assists in eliminating these weaknesses, by
strengthening workers skills. A well organized development program helps
employees gain similar and knowledge, thus bringing them all to higher uniform
level. This simply means that the whole workforce is reliable, so the company or
organization doesnt have to rely only on specific employees. Example at Ideal Door
after training clerk can classify the customer as industrial or commercial.

b. Improvement in workers performance

A properly trained employee becomes more informed about procedures for various
tasks. The worker confidence is also boosted by training. This confidence comes
from the fact that the employee is fully aware of his/her roles and responsibilities. It
helps the worker carry out the duties in better way and even find new ideas to
incorporate in the daily execution of duty. Employee in Ideal Door can improve their
performance reduce are make mistakes .

c. Consistency in duty performance

A well organized training program gives the workers constant knowledge and
experience. Consistency is very vital when it comes to an organizations or
company procedures and policies. This mostly includes administrative procedures
and ethic during execution of duty. Clerks can use the multipage order form
because in training they can ask other people knowledge at that industrial.

d. Increased productivity
Through training the employee acquires all the knowledge and skill needs in their
day to day tasks. Workers can perform at a faster rate and with efficiency thus
increasing overall productivity of the company. They also gain new tactics of
overcoming challenges when they face them. In the training employee teach how
to be creative and innovative in their jobs and when make a decision.

e. Improved quality of services and products.

Employees gain standard methods to use in their tasks. They are also able to
maintain uniformity in the output they give. This results with a company that gives
satisfying services or goods.

F. Reduced cost
Training result with optimal utilization of resources in company or organization.
There is no wastage of resources, which may cause extra expenses. Accidents are
also reduced during working. All the machines and resources are used

economically, reducing expenditure. Company can minima mistake and reduce the
cost.
http://www.artofthestart.com/importance-of -training/