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iQ+
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Installation Manual
Table of Contents
1. System Requirements .......................................................................................... 3
1.1 Application Software Requirements for installation ............................................ 3
1.2 Hardware ............................................................................................................................. 3
1.3 How to get required software for iQ+ ...................................................................... 7
2. Installation ................................................................................................................ 8
2.1 Installation .......................................................................................................................... 8
2.2 Custom Installation ........................................................................................................ 20
2.2.1. Installing Server and Client in Single Machine................................................. 20
2.2.2 Installing Only Server ................................................................................................ 20
2.2.3. Installing Only Client .................................................................................................. 20
2.2.4. Installing Only Communication Manager............................................................ 21
2.2.5. Installing Client with Communication Manager ............................................... 21
2.3 Upgrade .............................................................................................................................. 22
2.4 Upgrade Scenarios ......................................................................................................... 28
2.5 Installing in Fresh System .......................................................................................... 28
3. Starting application ............................................................................................. 39
3.1 Configuring default ports for iQ+. ........................................................................... 39
3.2 Steps to configure ports for iQ+ in widows firewall. ........................................ 40
3.3 Starting Server ................................................................................................................ 48
3.4 Starting Client .................................................................................................................. 49
4. Modify Installation ............................................................................................... 50
5. Uninstall iQ-Plus.................................................................................................... 54
5.1 Uninstall Scenarios ......................................................................................... 57
6. Folders Installed by Setup ................................................................................ 60
7. Glossary ................................................................................................................... 60
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1. System Requirements
1.1 Application Software Requirements for installation
1.2 Hardware
Single Machine
Deployment 1
Single Machine
Deployment 2
Minimum
Recommended
Minimum
Recommended
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Distributed
Deployment
Client
Server 1
Server 2
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50 GB or Above HDD
1 Ethernet Port - 100 Mbps
DVD/CD ROM for installation
Pointing Device - Mouse
Display 1024x768 resolutions or
More
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Server 3
**
Recommendation:
For 2 to 10 devices single machine deployment 1 (Client, Server with Comms Mgr)
High end desktops/Laptops is recommended
For 20 or 40 devices single machine deployment 2 (Client, Server with Comms Mgr)
is recommended
For 50 to 100 devices distributed deployment is recommend with dedicated server
(Server with Single Comms Mgr & Database) & Client in Separate Desktop/Laptop Distributed deployment with Server 1.
For 100 to 150 devices distributed deployment is recommend with dedicated Server with
Database and 1 or more dedicated Comms Mgr servers - Distributed deployment
with Server 1 & Server 2.
OR For 100 to 150 devices distributed deployment is recommend with dedicated
Database server and 1 or more dedicated Comms Manager servers Distributed
deployment with Server 1, Server 2 & Server 3.
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2. Installation
Note: Extract the setup to C:\temp or D:\temp folder and then execute the iQ+
Installer.exe. Extracting directly in to C:\ or D:\ derive may not install successfully.
2.1 Installation
1) Run iQ+ Installer.exe. Language option screen will appear select preferred
language. Click OK.
Note: Always run the iQ+ Installer.exe instead of Setup.exe; during upgrade by
running iQ+ Installer.exe it will display the language which was installed earlier.
2) Preparing to install screen appears. This might take few seconds.
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Note: User has option to select various combinations when he select the
setup type as Custom
1. Client and Server
This combination will install client with server in the target machine
2. Server Only
This combination will install server and may be Database in the
single machine for more information see section 2.2
3. Client Only
This combination will install client in the single machine
For more information see section 2.2
4. Communication Manager Only
This combination will install Only Communication Manager in the
target machine for more information see section 2.2
5. Client and Communication Manager
This combination will install client with Communication Manager in
the target machine for more information see section 2.2
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9) Configuration Assistant Screen will appear which allows configuring the iQ+
Service.
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Automatic: Selection of Automatic will make iQ+ service to start when ever
system is rebooted.
Recommended for server only installation (distributed deployment).
Manual: Selection of Manual, here user need to click start from iQ+ server
controller (from system tray or desktop)
Recommended for laptop or single deployments
Data folder path: To store the discrete data sets like RMS, DFR, FL etc records to file
system in iQ+ Server.
Recommended to choose iQ+ server machine local path and share if
required to access without iQ+.
Note: This need to be taken care by IT infrastructure and sharing is outside the
iQ+ installer.
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2.
3.
Note:
1. Prerequisite for this option SQL Server 2005 Express edition or above.
Test Connection allows user to test the Database & windows / SQL authentication
is correct or not before selecting Next button.
2. Prerequisite for this option - For SQL Server 2005/2008 use valid SQL Server
authentication, if user still selects windows authentication, he should be
configured sufficient privileges with the help of IT department or Database
Administrator (DBA).
3. If SQL Server is not installed in the system, user still has an option to install
the Database into another system which is in network. To achieve this click on
the Browse button the wizard will appear with list of SQL Servers available in the
network or type the database server details in provided box.
Next select the appropriate server to install the Carrick Database Click OK. Then enter
the user credentials such as User ID and Password. Click Next
Create new iQ-Plus Database: It will install the new Database and deletes
the existing DB. Backup of existing database option is available.
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Note: The Create/Skip Database configuration wizard will only come when there is
already a Carrick database exists else it will create a new database.
15) Ready to install settings, with destination directory to install, selected features and
additional task.
Attention:
With the installation of setup it is required to install always new data base.
Skip option is recommended only in case same version of setup is being installed
after un installation and user want to retain the old DB.
Any previous version of DB will not work with the Latest setup.
After successful installation of iQ+ if user deletes the database manually iQ+
Application will run but not connects to Database; in order to run iQ+
successfully, reinstall the application with database or contact support for more
help.
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18) This screen will display the progress of database installation. If user selected
existing database backup option, screen will display the Database backup location
also.
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19) Next screen of the Database configuration wizard will provide an option to change the
password; for Admin user default Password will be Admin.
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20) By selection Start the iQ + Server assistance application will launch the server
application which can be used to Start/Stop server and By selecting start the iQ+ Client
application will launch the iQ+ Client application.
The iQ-Plus Server and iQ-Plus Client Login page appears on the screen. Select the
option to Launch and Click Finish.
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II. In 5th step select setup type as Custom, select only iQ+ Client.
III. Next repeat the steps from 7 and 8.
V. Then repeat the steps from 10, 11, 15 and 16 complete the installation.
Note: Database Configuration Assistant wizard will not come when only client is installed.
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iQ+
2.3 Upgrade
Upgrade option will come into picture when already lower version of iQ+ application
is installed and latest version of iQ+ setup is being executed.
1. Click on the iQ+ Installer.exe; an upgrade message will be displayed click OK
Note: With the help of iQ+ Installer.exe enables the installer to display the in which
language the previous version of installer is installed for example: If the earlier
version is installed in German during upgrade the installer will appear in German.
2.
Next Upgrade wizard will appear indicating older version is being installed.
3.
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4.
If server is already installed then Database Configuration Assistant will appear
which allows configuring the iQ+ Service. Click Next
Note: In case only client or Communication Manager is getting modified then step 4 to 8
will be skipped.
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iQ+
5.
Click Browse to select Database server in Local network or type the SQL Server
name.
c. Enter user name and password for Server Authentication and Click Next.
d. First installation will install new iQ-Plus Database in selected DB server.
e.
6.
Next wizard will install the new Database and deletes the existing DB. Backup of
existing database option is available.
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iQ+
Note: The Upgrade/Create Database configuration wizard will only come when there is
already a Carrick database exists else it will create a new database.
7.
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8. In Next screen the Database configuration wizard will provide an option to change the
application password; the default User ID and Password will be Admin, Admin.
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9. The iQ-Plus Server and iQ-Plus Client Login page appears on the screen.
10. Select the option to Launch and Click Finish.
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3. Click Next.
4. Installer will display the message SQL SERVER does not installed. Click Yes
to install.
5.
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6. Click Next
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13. After successful Installation of Windows Installer 3.1 iQ+ Installer will call
SQL SERVER 2005 Express Installation.
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16. Next wizard will check the minimum requirements after that Click Next
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20. SQL Server management studio installation will follow after server is
installed.
a. Follow the steps as per the SSMS installer screen.
21. Next repeat the steps of Installation from 8 to 15.
3. Starting application
3.1 Configuring default ports for iQ+.
The default port for iQ+ client and server will be 9824 and 9820 respectively.
Note: The ports for server and client must be added in Firewall exception as well as in Antivirus
exception.
1. Configure iQ+ server port:
In order to configure the iQ+ server port, locate the path of iQ-PlusServer.exe.config file
under iQ+ Installed Path\Qualitrol\iQ-Plus\iQ-PlusServer\ iQ-PlusServer.exe.config.
Example path: C:\Program Files\Qualitrol\iQ-Plus\iQ-PlusServer\ iQPlusServer.exe.config.
Open the file and locate the tag as mentioned below.
<add key="ServerPort" value="9820"/>
Once the tag located change the server port with appropriate port number.
2. Configure iQ+ Client port:
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In order to configure the iQ+ server port locate the path of iQ-Plus.exe.config file under iQ+
installed Path \Qualitrol\iQ-Plus\iQ-PlusClient\ iQ-Plus.exe.config.
Example path: C:\Program Files\Qualitrol\iQ-Plus\iQ-PlusClient\ iQ-Plus.exe.config.
Open the file and locate the tag as mentioned below.
<add key="ClientPort" value="9824"/>
Once the tag located change the client port with appropriate port number.
Note: Server port of iQ+ server must be same as server port of Client configuration.
3. Configure iQ+ communication Manager only port:
In order to configure the iQ+ server port locate the path of iQ-Plus Communication
Manager.exe.config file under iQ+ Installed Path\Qualitrol\iQ-Plus\iQ-PlusServer\ iQPlus Communication Manager.exe.config.
Example Path: C:\Program Files\Qualitrol\iQ-Plus\iQ-PlusServer\ iQ-Plus
Communication Manager.exe.config.
Open the file and locate the tag as mentioned below.
<add key="ClientPort" value="9840"/>
<add key="ServerPort" value="9820"/>
Once the tag located change the port with appropriate port number.
Note: Server port of communication manager and Server port of iQ+ server and Server port of
iQ+ Client must match.
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2. Select the Windows Firewall option, which will have the icon as shown below.
3. Double Click on the Windows firewall icon, a dialog will appear as shown below.
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5. In order to configure the ports for iQ+ click on Add Program button, a window dialog
will appear which will list the available programs, to configure iQ+ Client select the iQ+
Client from the available list as shown and Click Ok.
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6. Similarly in order to configure the ports for iQ+ Server, click on Add Program button, a
window dialog will appear which will list the available programs, to configure iQ+ Server
select the iQ+ Server from the available list as shown and Click Ok.
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7. Once the iQ+ Server and iQ+ Client is added, it will appear in the exception list as shown
and Click Ok to configure ports.
8. In order to configure the ports for iQ+ click on Add Port button, a window dialog will
appear, to configure iQ+ Client port enter the Name as well as port number as shown,
Click Ok.
9. Similarly to configure iQ+ Server port, enter the Name and Port number as shown
below.
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10. Once the program and ports are configured, it will be added in the exception list of
firewall as shown below.
The following steps will show how to configure the ports in Windows Firewall
for iQ+ Server, assuming only iQ+ server is installed.
Next Repeat steps 6 and 9 of I to add program as well ports of iQ+ server.
Once the program and ports are configured, it will be added in the exception
list of firewall as shown below.
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The following steps will show how to configure the ports in Windows Firewall
for iQ+ Server assuming only iQ+ Client is installed.
Next Repeat steps 7 and 8 of I to add program as well ports of iQ+ Client.
Once the program and ports are configured, it will be added in the exception
list of firewall as shown below.
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The following steps will show how to configure the ports in Windows Firewall
for iQ+ Server, assuming Only Communication Manager is installed.
In order to configure the port for Communication Manager only click on Add
Port button, a window dialog will appear, to configure Communication
Manager port enter the Name as well as port number as shown, Click Ok
Once the program and ports are configured, it will be added in the exception
list of firewall as shown below.
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3) Enter user name and password in the iQ-Plus Login page. Select the Server and
Server port.
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4. Modify Installation
This process will update the existing installation.
1) Run Setup.exe.
2) Installation Wizard appears on the screen.
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In Setup features option is provided to select the combination to install. IQ+ Server and iQ+
Client can be selected as one feature.
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5. Uninstall iQ-Plus
This process is to remove all installed iQ+ features.
Select Start-> Programs-> Qualitrol and Click Uninstall iQ-Plus.
OR
1) Run iQ+ Installer.exe.
OR
Select Add and remove option for control panel and selected iQ-Plus application
and Click Remove
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3) Click on Next button will ask for confirmation to remove the application.
4) On Clicking on Yes the database configuration wizard will appear on the screen
if server and client or only server is installed which will provide an option to back
up the downloaded data
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Note: Un-installation will not remove existing database if the Remove Database option
is not selected.
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iii. Next Database Configuration Assistant wizard will appear which will have the
options to backup the existing database, Remove Database.
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2. Only Server
If server alone installed the system and in order to uninstall the server please repeat
all the steps of Client and Server Uninstallation.
3. Only Client
If Client alone installed the system and in order to Uninstall it please repeat all the
steps of Client and Server Uninstallation expect step III.
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7. Glossary
HDD Hard Disk Drive
USB Universal Serial Bus
SSMS SQL Server Management Studio
Comms Mgr Communication Manager
DB - Database
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iQ+
Version History
Ver./Rel.
No.
1.0
Release
Date
01 Sep
2008
Modified by
& Date
Chandrashkar
BR &
Dhananjai G
Reviewed
by & date
Ujwal Desai
Authorized
by & date
VJR
Remarks
1.1
26 Sep
2008
Chandrashkar
BR &
Dhananjai G
Ujwal Desai
VJR
2.0
28 Jul
2009
Chetan
Dabade
Rama
Chandra
Murthy
Ujwal Desai
2.1
14 Aug
2009
Chetan
Dabade
Rama
Chandra
Murthy
Ujwal Desai
2.2
23 June
2010
Chetan
Dabade
Ravi BR &
Kumar
Ratnanabh
Ujwal Desai
2.3
09 July
2010
Chetan
Dabade
Ravi BR &
Kumar
Ratnanabh
Ujwal Desai
2.4
11
November
2010
29
November
2010
Chetan
Dabade
Ujwal Desai
Chetan
Dabade
Ujwal Desai
Updated Colm
comments &
minimum
hardware
requirement
Updated
Installation,
Uninstallation
and Upgrade
scenarios and
comms mgr
installer
changes
Updated notes ,
SQL Server
authentication
,hardware
details &
recommendation
Updated
configuring
default ports for
the iQ+
application refer
section 3.1.
Updated for
configuring
ports in
windows
Firewall for iQ+
Refer section
3.2.
Modified the
screens shots
from old to new
Added new
images in
beginning of
page as well as
in Upgrade.
2.5
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Initial Release