Russell B.

Barnes
Omaha, Nebraska 68137
(H) 402-895-0558 (C) 402-871-4689
Email: isanti314@aol.com
TECHNICAL TEST and QUALITY MANAGER
Highly influential Technical Program Manager who has overseen successful information
technology (IT) projects including ISO 9001-2008 certification to meet government contractual
requirements. Provided oversight and expertise in various information technology environments
including process engineering, software/hardware testing, and quality program development.
Quality Management Quality Assurance & Engineering Project Leadership Software Testing
Hardware Testing Process Engineering Information Technology Service Level Management
Oracle Enterprise Solutions Strategic Planning SDLC Technical Communications
Training and Development Causal Analysis Risk Management Configuration Management

EDUCATION
Masters of Science Degree in Geography
University of Nebraska, Omaha, Nebraska
Bachelors of Science in Geography
Peru State College, Peru, Nebraska

EXPERIENCE
Northrop Grumman (NG) Information Sector, Omaha, Nebraska, 12/13-04/15
Delivering superior capability in tandem with maximized cost efficiencies.
Senior Software Test Manager
Coordinated and provided input to establish the test engineering groups processes,
procedures, test plans and test reports. Performed gap and root cause analysis and presented
to the Program Manager to develop a strategic plan. Managed testing teams that included two
independent groups in the Information Sector. Updated schedules as well as risks to the
programs. Interfaced with customer testing teams, user acceptance testing teams, and
operations requirements testing teams to ensure that tests were reviewed and accurate.
Achievements:
Reorganized the testing team and provided a new schedule that consolidated a years
worth of work into eight months
Worked with the customer to organize their user acceptance testing (UAT) methodology
contractual requirements. Prior UAT plan did not address end-to-end testing and
underestimated the time to complete the project. The programs schedule was
reworked to save several months of work that would have cost additional money on a
fixed price contract.
Reviewed the automated testing tools (LoadRunner and Test Complete) when put on
one project and directed the initiative to implement the tools. The tools were not
implemented after twelve months of work and testing was conducted manually. This
initiative saved the program valuable time in testing integrity as well as introducing
regression testing during the second implementation of the project.
Computer Sciences Corporation, Bellevue, Nebraska, 10/04-12/13

A global leader in providing technology enabled business solutions and services.

Quality Assurance Manager
Developed and implemented the Quality Assurance Program for the Information Technology
Capabilities Contract (ITCC). Developed and implemented a risk management program.
Interfaced with the USSTRATCOM personnel to identify and mediate quality issues.
Developed, maintained, and improved on the management of the monthly reporting
requirements to the customer. Established the customer survey program (CSP) for the ITCC
that included twenty percent sampling of all resolved trouble tickets reported by the customer.
Interfaced and lead the initiative to revise and document the processes and procedures for the
quality program. Conducted root cause analysis and established corrective action plans.
Identified key metrics for CSC based on contractual requirements to report information to
management and the customer. Established the Test Engineering groups processes,
procedures, test plans, and test reports.
Meet with the customer on quality issues and
requirements. Provided guidance to senior management on meeting Information Technology
Infrastructure Library (ITIL) requirements.
Achievements:
Achieved ISO 9001-2008 certification during the second year of ITCC by identifying key
processes and establishing required procedures to meet ISO standard requirements.
Established and managed the Customer Satisfaction Program that provided the
customer with accurate information as to how CSC was exceeding customer
requirements. Customer satisfaction was 90% or above during this period.
Managed the ITCC quality assurance program which included the development and
implementation of over 40 processes and procedures for all areas including software
engineering, database management, quality control, field services, procurement, and
supply chain management.
Northrop Grumman Information Technology, Bellevue, Nebraska, 6/94-10/04
Delivering superior capability in tandem with maximized cost efficiencies.
Engineering Support Manager, Configuration Manager, Test, Quality, and Process Engineer
Maintained all configuration management, test, and quality documentation and records.
Responsible for the programs software builds deliveries and product distribution. Established
program metrics in accordance with NG IT Enabler process, RUP, and contractual
requirements.
Verified program processes and procedures maintained CMMI Level 3
compliance. by 2005. Maintained the Rational ClearQuest Tool for action times, work requests
and findings for the Nevada program. Maintained the Rational Mail server to ensure customers
were able to send requests by email. Preformed web based testing on final builds and
products.
Achievements:
Created and ensured effective implementation of CMMI level 3 processes and procedures
for various programs meeting or exceeding deadlines for existing programs that created
new business for the company.
Created and implemented SW-CMM Level 3 software testing processes and procedures
using the Rational Unified Process to test the C++ Object Orientated System for the Cloud
Depiction Forecast System (CDFS) II program. This was a new effort for the company.
Created and documented drafting procedures and consolidated the drawing database that
had over 1300 drawings to 400 drawings. Created a drawing archive to ensure effective
back-up of drawing database(s).
Reduced the software inventory library by decommissioning of software, documentation and
equipment. This condensed three storage rooms down to one storage room in order to
create much needed office space.

Other Positions:
DataTrac, Papillion Nebraska, 10/93- 7/94, Personnel Manager
GTE, Bellevue, Nebraska, 3/93- 10/93, Senior Member of Technical Services
Harris Corporation, Bellevue, Nebraska, 3/87- 3/93, AutoCAD Technician/ Business
Proposal Manager/ Senior Software Engineer

CERTIFICATIONS
ISO Lead Auditor ITIL Foundation V3 PMP Certification

AWARDS AND HONORS

Department of Defense (DoD) Top Secret/Sensitive Compartmentalized Information
ITCC Employee of the Quarter twice and Employee of the Year once.
CSC Defense Group Federal Sector President's Award for Excellence
CDFS II Most Valuable Player in the fourth quarter.

PUBLICATIONS AND PRESENTATIONS

Publication and convention presentation on the uses of LANDSAT digital satellite data
White Paper: Customer Satisfaction Requirements Review
White Paper: Team CSC 20K Plan

ORGANIZATIONS
Publication and convention presentation on the uses of LANDSAT digital satellite data
White Paper: Customer Satisfaction Requirements Review
White Paper: Team CSC 20K Plan