Cloud Computing in Singapore 2013 Edition

Contents
Foreword
The Singapore Landscape
Cloud Organisations
28
Case Studies
39
Directory Listing
Cloud Service Providers
SaaS Independent Software Vendors
Cloud Technology Companies
Cloud Training Providers
70
Acknowledgements 176
Copyright 2013 Info-Communications Development Authority of Singapore. All rights reserved.

This publication may not be reproduced or transmitted in any form or by any means, in whole or
in part, without prior written permission.
ISBN: 978-981-07-5158-6
Foreword
Singapore has been making substantial progress in creating a
conducive environment for cloud computing.
According to the 2013 BSA Global Cloud Computing Scorecard,
a report to track year-over-year change in the international
policy landscape for cloud computing, Singapore has jumped
from tenth to fth position in this year's ranking. One of the
contributing factors is the introduction of a data protection
law. The ranking also scored Singapore the highest in the
component that compares the infrastructure available in each
country to support the digital economy and cloud computing.
For Singapore to become a global cloud computing hub, there is a need to ensure
high speed and seamless broadband connectivity domestically, as well as between
Singapore and the rest of the world. To this end, the development of major
infocomm infrastructures such as the Next Generation Nationwide Broadband
Network, Singapore Internet Exchange and Data Centre Park, provides a conducive
environment to nurture a vibrant cloud computing ecosystem.
As we continue to enhance our underlying infrastructure, IDA will also increase our
efforts to develop data related services and applications to encourage cloud adoption
and further develop Singapore's cloud ecosystem. For example, the Data-as-aService programme will be launched in the second half of 2013 to catalyse the
development of a nationwide platform that allows the efcient delivery of data, on
demand, to interested data buyers to develop applications for in-house or business
consumption.
IDA will also continue to enhance and build on current cloud computing initiatives
and programmes. One of these is the attraction of agship users of cloud users to
Singapore to enhance Singapore's capability in this space. We have launched six
Calls for Cloud Computing Proposals since 2010 for selected projects to receive
support in terms of compute and storage resources and quantum of cloud services.
To-date, these Calls have awarded 75 projects with cloud resources to undertake
test-bedding, proofs-of-concept and research.
One such proof-of-concept project is the porting of the COnstruction and Real Estate
NETwork (CORENET) e-Submission System Disaster Recovery onto the cloud
environment. Owned by the Building & Construction Authority, CORENET provides
for electronic production, submission, checking and approval of building plans in
Singapore. This project aims to explore the overall feasibility, technical challenges
and cost-benets in cloud enablement of CORENET.
We have also launched the Software-as-a-Service (SaaS) Enablement Programme
(SEP) to support the industry's efforts to enhance their software applications into
SaaS offerings for various industry verticals. For example, in the construction sector
as of July 2012, IDA provided SEP grants to two independent software vendors
(ISVs) to SaaS-enable their software used in construction design and facilities
management.
CLOUD COMPUTING IN SINGAPORE
For the manufacturing sector, IDA provided SEP grants to four ISVs to SaaSenable their Precision Engineering software.
Similarly, IDA will continue to encourage cloud adoption within the Government.
Both the Cloud Services Bulk Tender and EnVision Bulk Tender simplify and facilitate
purchasing of cloud based services by Government ministries/departments,
statutory boards, organs of state, and qualied participating entities. The Cloud
Services Bulk Tender allows Government users to procure cloud services from a prequalied panel of public cloud service providers while the EnVision Bulk Tender
provides for the supply of cloud-based video hosting and streaming services using
the utility pricing model.
As part of the efforts in forging R&D relationships and building knowledge capital
assets, Singapore will continue to harness its existing knowledge capital resources
in tertiary institutions and research institutes.
To this end, IDA has partnered with the Institute for Infocomm Research on a
Technology Evaluation Programme where infocomm companies, through the
programme's short-term, no-fee evaluation licence grant, are encouraged to use the
technologies developed by the research institute to develop cloud computing
solutions. These companies are also encouraged to take on a commercial licence if
their trial deployment proves to be successful and of commercial value. We have
also signed MOUs on technology evaluation partnership with the National University
of Singapore and Nanyang Technological University in October 2012, as well as the
Institute of High Performance Computing in March 2013, while six local companies
have signed eight evaluation licenses.
In this 2013 edition of the Cloud Computing in Singapore booklet, we have
included details of IDA's initiatives and efforts to encourage and seed cloud
adoption, as well as case studies of how some companies have embraced cloud
computing. We hope that these will encourage greater interest and sharing among
potential cloud users and cloud-related companies so as to develop a more vibrant
cloud computing ecosystem. We hope that readers will continue to draw inspiration
and knowledge from this latest publication.
Ronnie Tay
Chief Executive
Infocomm Development Authority of Singapore
The Singapore Landscape
Genesis of Cloud Computing in Singapore
Developing the Cloud Ecosystem
Promoting Cloud Adoption
19
Attracting Cloud Players
20
Developing Competency for Industry
22
Forging R&D Relationships and Building

Knowledge Capital Assets
25
Providing Enabling Infrastructure
26
Building a Trusted Environment Through Policy

and Legislation
Genesis of Cloud Computing in Singapore
The National Grid Ofce (or NGO) was

established in 2003 under the Agency for
Sci ence, Technol ogy and Research
(A*STAR), to promote the adoption of grid
computing in Singapore. NGO was then
led by the National Grid Steering
Committee (NGSC) chaired by Mr Peter
Ho, former Permanent Secretary for
Defence and Head of Civil Service. The
NGSC oversaw and provided directions for
the National Grid effort. The National
Grid's vision is to facilitate the seamless
use of an integrated cyber infrastructure
in a secure, effective and efcient manner
to advance scientic, engineering and
biomedical R&D, with the longer term goal
of transforming the Singapore economy
using grid.
grid computing promises. Under the

chairmanship of Mr Richard Lim, then
Chief Executive of Defence Science &
Technology Agency, the use of grid
services for animation rendering was
promoted among the digital media
industry. To achieve this fully, the NGO
was transferred to IDA in April 2007. This
allowed IDA to facilitate enterprises to
adopt grid computing, while A*STAR
continues to champion research efforts
to advance grid technologies. The NGSC,
in turn, became the National Grid
Advisory Council (NGAC).
Grid Services originated from the scientic

community, where there was a need for
high performance computing, increasingly
achieved by harnessing commodity
hardware through aggregation and
virtualisation of infocomm resources. Over
time, concepts of utility business models,
Software-as-a-Service (SaaS) and advancement in virtualisation resulted in the
popularity of grid services to a larger
community beyond the scientic users, to
industry and business users, in what we
now refer to as cloud computing.
Reecting the objective to promote cloud

computing adoption among users in
industry, businesses and enterprises, NGO
took on its new name as the National
Cloud Computing Ofce (NCCO) with
effect from 1 April 2013. Accordingly,
NGAC became known as the National
Cloud Computing Advisory Council
(NCCAC).
NGSC saw the potential of how

industries and enterprises could reap
cost savings in IT and the benets that
The Council, currently chaired by Mr Noel

Hon, Chairman of e-Cop Pte Ltd, comprises key stakeholders such as cloud
users, providers and researchers, contribute their ideas towards Singapore's
cloud vision, and ensure that our strategies are in step with our economy's needs.
Developing the Cloud Ecosystem
With the paradigm shift in computing

where businesses and end-users can
access infocomm services via cloud
computing, IDA has increased its focus
on seeding cloud computing efforts.
Our cloud vision now is to sharpen
Singapore's overall economic competitiveness through adoption of cloud
computing and to enhance the vibrancy
and growth of Singapore's infocomm
sector through the development of a
cloud ecosystem.
To achieve these objectives, IDA has
identied six key thrusts.
Thrust 1 Support Flagship Users of

Cloud Services
The attraction of agship cloud users into
Singapore would lend global credibility of
Singapore's capability in this space.
Thrust 2 - Attract Cloud Players
Clouds require signicant investment in
the underlying infrastructure, such as
data centres, broadband connectivity
and servers, as well as in manpower
resources for research and operations.
Such investments are long-term and well
considered business decisions.
Thrust 3 Develop Manpower &

Competency for Industry
A pre-requisite to a vibrant cloud
computing ecosystem is the capability of
the local infocomm companies and
workers to exploit the new paradigm shift
in order to develop innovative cloud-based
services. There is a role for IDA to put in
place the necessary framework and
incentives for companies and workers to
upgrade their competencies in this new
space.
Thrust 4 Forge R&D Relationships
and Build Knowledge Capital Assets
Singapore seeks to harness its existing
knowledge capital resources in institutes
of higher learning and research institutes
to attract major corporate cloud research
and development (R&D) to set up in
Singapore. Investing in cloud R&D is not
enough where there is a need to bridge
the gap and provide a conducive environment for the translation of R&D results
into industry practice and product/services
deployment.
Thrust 5 Provide Enabling

Infrastructure
For Singapore to be a cloud computing hub
to the rest of the world and region, there
would be a need for world-class high speed
and seamless broadband connectivity within
Singapore, as well as connecting Singapore
with other major cities. Development of
major infocomm infrastructures such as the
Next Generation Nationwide Broadband
Network (Next Gen NBN), Singapore
Internet Exchange and Data Centre Park,
provide a competitive environment in
nurturing a vibrant cloud computing
ecosystem. In the past year, IDA has also
taken a multi-pronged approach to facilitate
the development of the infrastructure such
as technicality, standards, and cloud
security.
Thrust 6 Build a Trusted Environment
through Policy and Legislations
Cloud computing investments would
gravitate towards jurisdictions with stable,
trusted business environment, especially
when larger enterprises with mission-critical
or data sensitive requirements move into
the cloud.
A cloud adoption study commissioned by

IDA in April 2012 found that Singapore
continues to maintain its leading market
position in the ASEAN region in terms of
cloud adoption and maturity.
In the Asia-Pacic region, Singapore is
ahead of Korea and Hong Kong SAR
but behind Australia and Japan in
terms of cloud adoption level, using
the number of businesses with
Internet connection as the base.
Singapore's cloud adoption is forecast
to be at 33% by 2015 but will still lag
the world leading cloud adopters (such
as USA, Germany and UK).
Medium-sized businesses mainly use
SaaS for new applications as compared
to enterprises that employ SaaS for
existing solution enhancements.
Utility pricing model is perceived

as having a positive impact on
business growth with an average
10% savings in operating costs.
By 2015, it is likely the world leaders
would have surged ahead at the high 4050% levels in cloud adoption. As a highly
developed infocomm hub, Singapore
should aspire to similar levels of adoption
to strive for greater competitiveness of
our industries in Singapore.
Our framework for cloud adoption can be
divided into programmes that target users
directly and those that provide enablers,
as depicted in the gure below. These
programmes can be categorised as (1)
Flagship Projects, (2) Awareness Creation,
(3) Industry Outreach, and (4) Support
Programmes.

- Flagship Projects
Construction & Manufacturing Sectors

The National Productivity and Continuing
Education Council has identied Construction and Precision Engineering (PE) as
two of the priority sectors that have the
g r e a t e s t p o t e n t i a l f o r p r o d u c t i v i ty
enhancements. These sectors contribute a
signicant share to GDP and employ a
large number of workers. IDA has since
embarked on cloud computing initiatives
to enhance the IT offerings in these
sectors.
Building Information Modeling (BIM)
BIM is a 3D modeling process that allows
the building construction professionals to
explore building projects digitally, before it
is built. The Building and Construction
Authority (BCA) has mandated BIM esubmissions for building works for
regulatory approval by 2015, in a phased manner starting from the year 2013.
A $5.7M BIM Adoption Fund is made
available to spur BIM software adoption.
However, a conservative estimate of the
BIM software and hardware costs for all
the 3,000 construction rms in Singapore
is $100M per year. IDA is working with
BCA to develop a more sustainable
adoption model for BIM software by
ensuring its availability on pay-per-use
basis and thereby distributing BIM
software and hardware costs over longer
term. This model would make the BIM
software adoption nancially attractive to
the construction SMEs. IDA plans to
provide support to those BIM independent
software vendors that port their BIM
software to cloud and provide it on payper-use basis to users. In collaboration
with BCA, IDA would conduct technical
and user trials of cloud-enabled BIM
software to ensure their technical
readiness for deployment and roll-out.
IDA has also launched the Software-as-aService (SaaS) Enablement Programme to

provide funding support for SaaS
enablement projects in specic industry
verticals in Singapore. As of end July
2012, IDA has provided grant support to
two companies to SaaS-enable their
construction sector software. The rst
project seeks to SaaS-enable a facility
management software that uses BIM as its
input, while the second aims to reduce the
BIM design cycle time through cataloguing
of multiple common purpose plug-and-play
BIM designs.
Proof-of-Concept (POC) in Cloud
Enablement of CORENET
CORENET (COnstruction and Real Estate
N E Tw o r k ) p r o v i d e s f o r e l e c t r o n i c
production, submission, checking and
approval of building plans in Singapore.
Owned by BCA, and currently hosted at
the Government Data Centre, CORENET is
utilized by 15 Government agencies,
departments and statutory boards under
eight ministries.
Due to its highly irregular load and usage
patterns, CORENET lends itself well to
leverage on the scalable nature of cloud
computing. In 2012, BCA completed a POC
to explore the overall feasibility, technical
challenges and cost-benets of porting
CORENET to the cloud environment. The
experience garnered and data gathered
from this POC will prepare BCA for the
possible future migration of CORENET's
production system to the cloud environment.
Besides evaluating the benets cloud
could bring for our users, we hope to
take the opportunity to familiarise
ourselves with this new computing
paradigm.
-
Ms Doris Lim, Project Manager,

Building and Construction Authority
Compute-Intensive Design & Analysis

Software for Precision Engineering
The PE industry forms the backbone of
Singapore's complex manufacturing
activities and is a core enabler for
industries such as electronics, marine,
aerospace, oil & gas and medical devices.
This industry plays a crucial role in
attracting and retaining Singapore's key
manufacturing clusters by providing high
quality components, sub-assemblies and
nished products. According to the
statistics provided by SPRING Singapore,
there are 2,973 PE companies, of which 91
per cent are SMEs.
The highly complex manufacturing process
in PE industry requires compute-intensive
design and analysis software. The high cost
of software licenses is a major impediment
to IT/Software adoption by PE rms,
especially SMEs that seek to move up the
value chain from core manufacturing to
design and analysis activities. In the
absence of software automation, PE rms
face productivity issues because of the
inefciencies involved with the manual
processes.
In order to ensure the viability of design
and analysis software for PE industry, IDA
plans to make it available on a pay-peruse basis to the users. By doing so, the
upfront license costs for PE software could
be spread across a longer term, an
10
expense model which is more sustainable

for PE rms. In this regard, IDA has
partnered with SPRING Singapore to
develop a program for cloud enablement
of PE software and its adoption by PE
rms.
Youth Olympic Games
Use of public cloud services by Government
agencies has been steadily on the rise in
recent years. Cloud computing played a
key supporting role for the infocomm needs
of the inaugural Youth Olympic Games
(YOG) hosted by Singapore in 2010.
Key applications such as the Games
Management System and Results Management System, management of location
passes, related Internet applications, email services, and web hosting
leveraged public cloud resources provided
by Alatum.
A cloud-based platform was deemed the
most cost effective solution to support
technical infrastructure for the Games: it
had a low setup cost and provided fast,
cost-effective, robust and highly scalable
infrastructure needed by the Games.
Another key consideration was that the
Games would be a one-time event, and
therefore a cloud-based infrastructure
would signicantly reduce the need for
post-Games wasteful disposal of hardware
inventory.
Government Cloud
The Government Cloud aims to provide a
cloud infrastructure for Whole-of-Government. The Singapore Government acknowledges that each cloud computing model
provides its own level of assurance and
benets. As such, the strategy is to
leverage the appropriate cloud for the
appropriate needs by adopting a multiprong approach to cloud computing as
follows:
Leverage commercially-available public
cloud offerings for appropriate needs
so as to benet from lower cost of
computing resources. For instance, the
Ministry of Education's iCONnect
system is a collaboration and email
system for teachers built on a public
cloud
Implement a private Government cloud
(G-Cloud) for Whole-of-Government
use where security and governance
requirements cannot be fullled by
public cloud
G-Cloud will provide efcient, scalable and
resilient cloud computing resources and
will be designed to provide three zones to

address different level of security and
governance requirements:
High Assurance Zone a physically
dedicated computing resource pool
which will only be used by Government
to serve its high assurance needs
Medium Assurance Zone a computing
resource pool which will be shared with
non Government cloud users to lower
cost of computing resources for the
Government
Basic Assurance Zone whichp rovides
public cloud resources
To further aggregate Whole-of-Government
demand to maximise cost savings, the
Government will identify and provide
common services such as customer
relationship management and web

content management as SaaS offerings
on G-Cloud.
G-Cloud enables standardisation, and
sharing of computing resources and
applications at the Whole-of-Government
level, thereby generating cost savings.
CLOUD COMPUTING IN SINGAPORE 11
Providing Ease of Procurement

IDA facilitates public sector's procurement
of public cloud services through a number
of bulk tenders. To date, these bulk
tenders have catalysed demand of cloud
services with over 110 procurements of
close to $4M in cumulative value. This is
c o m p a ra b l e t o U K ' s p u b l i c s e c t o r
procurement of public cloud services of
over 200 procurements with cumulative
value of 6M.
Grid Services Bulk Tender
Government agencies, such as National
Library Board (NLB), are early adopters
of public cloud services in Singapore.
For Government users, public cloud
services can be procured under the
two-year Grid Services bulk tender,
which had four Grid Service Providers
(Alatum, NCS, nGrid and PTC). Examples
of users included IDA, Ministry of Law,
Ministry of Health, National Environment
Agency (NEA), NLB, Nanyang Techonological University and Urban Redevelopment Authority.
Cloud Services Bulk Tender
The Grid Services bulk tender has
been refreshed in April 2012 by a new
panel of six public Cloud Service
Providers or CSPs (Alatum, nGrid, PTC,
aZaaS, StarHub and Crimsonlogic) for
two years. Examples of users are
IDA, MCI, NEA, NLB, Singapore Land
Authority, Singapore Power and URA.
EnVision Bulk Tender
Another period bulk tender, known as
EnVision, was established for the
supply of video hosting and streaming
services using the utility pricing model
to Government ministries/departments,
statutory boards, organs of state
and participating entities. Such a
service is made possible by EnVision
contractors partnering with the local
CSPs.
12
Video portal using EnVision by Ministry of

Transport
Public agencies have been using EnVision

for hosting and streaming videos for
corporate events, public education and
information. As at end 2012, there are a
total of 23 Government agencies using
EnVision. Examples of public sector users
are the Central Provident Fund Board,
Civil Service College, Elections Dept, IDA,
IE Singapore, IPOS, MAS, MCI, MDA,
MICA, MINDEF - DSTA, MinLaw, MND,
MOF, MOM, MOT, NCCS, NEA, NSCS, PA,
PMO, PSD and SPRING Singapore.
Video portal using EnVision by Ministry of

Finance
Several pioneering schools that have

adopted EnVision include Rafes Girls
Secondary School, St. Joseph's Institution,
S t . N i c h o l a s G i r l s ' S c h o o l , Ra f e s
Institution, Singapore Polytechnic, Nanyang
Polytechnic and Millennia Institute. The
schools use EnVision to host and stream
videos on e-learning and schools'
events and activities (such as schools
achievements, performances and overseas
trips). In May 2012, IDA announced a new
six-month support scheme under Envision

for the provision of cloud resources for
schools to develop and host their own
video sites. Students can use the video
sites as a platform to showcase their
creativity and efforts, as well as generate
publicity for their schools. In addition, IDA
launched the Cloud based school video
site competition in January 2013. Winners
were announced during CloudAsia 2013.
St. Nicholas Girls' School video portal using EnVision
St. Joseph's Institution video portal using EnVision

- Creating Awareness & Industry Outreach
IDA-NLB Talk Series

The series of ten public talks on cloud
computing, co-organised by IDA, NLB,
Singapore Computer Society, and Imperial
College Alumni Association (Singapore),
was launched in March 2011 and successfully concluded in January 2012.
Targeted at an audience apart from
infocomm professionals, the series aimed
to facilitate quality sharing on cloud
computing, promote awareness, education
and discussion on cloud computing related
issues. The intent was to increase
condence in adoption and to share on
various cloud applications.
Public Talk & Industry Sharing Series
2013
Building upon the success of the IDA-NLB
talk series, IDA will launch a new public
talk and industry sharing series in 2013 to
further enhance awareness of cloud
computing. The public talk series will
feature prominent cloud professionals
delivering talks on various aspects of cloud
computing, while the industry sharing
series provide avenues for cloud adopters
in the industry to share their experiences.
These sessions will commence in July 2013
and will be held at IDA's Infocomm
Experience Centre (iExperience) located at
the Esplanade Xchange.
Cloud Computing in Singapore Booklet
This 2013 edition of the Cloud Computing
in Singapore booklet provides an overview
of Singapore's cloud computing ecosystem
and consists a variety of cloud case studies
as well as a directory of cloud-related
companies and institutions.
Industry Outreach
Recent activities such as sharing on IDA's
Cloud Computing initiatives at SPETA
Networking Reception 2012 and AAIS Aero
Productivity Conference 2012 have been
under-taken with the Singapore Precision
Engineering & Tools Association (SPETA)
14
CloudAsia 2012
Mr Ronnie Tay (CEO, IDA) at CloudAsia

2012
CloudAsia 2012 session in progress
and the Association of Aerospace

Industries (Singapore) respectively.
IDA had inked a Memorandum of Intent
(MOI) with Informa Telecoms & Media
Asia in February 2011 to co-organise
CloudAsia for three years. The four-day
event is held annually to promote cloud
computing and adoption. This partnership builds upon the brand name that
has been established over the last six
years, initially through 'GridAsia' and
subsequently 'CloudAsia'.
The inaugural CloudAsia was rst held in
May 2010. CloudAsia 2012 was attended
by more than 300 delegates from 146
organisations across 17 countries.
Cloud Adoption Benchmark

IDA commissions a cloud adoption survey
on a regular basis to gather pertinent
statistics on cloud computing adoption in
Singapore. This survey seeks to understand the adoption status, drivers and
inhibitors of cloud computing in Singapore
across various industry verticals. The
results of this survey enable IDA to better
plan industry outreach activities and
support programmes to target industry
verticals that benet the most from cloud
adoption.
Computer Society (SCS) organised a

Business Continuity Management (BCM) &
Cloud Conference: Innovative Practices in
BCM & Cloud. The conference provided
insights on the Government's roadmap in
business continuity, disaster recovery,
virtualisation and cloud. Also highlighted
were the innovation and best practices
that companies were adopting in these
areas.
Conference on BCM and Cloud by the

Singapore Computer Society
(L-R) Mr Martin Yates (SIG Chairman, SCS),
Mr Raju Chellam (BCG President, SCS), Mr
Chak Kong Soon (President, SCS) and Mr
Khoong Hock Yun (Assistant Chief Executive,
IDA)
Business Continuity Management &

Cloud Conference
On 31 October 2012, the Singapore
Presentation by APS Founding Member,

Parallels
Application Packaging Standard (APS)

On 28 September 2012, a seminar entitled
Driving SaaS Adoption through APS
Standard was held at IDA. The seminar
provided industry partners with the knowhow on delivering SaaS offerings using APS
for compatibility on different platform .
Cloud Security Alliance signing ceremony of

corporate and afliate members

- Support Programmes
Call for Cloud Computing Proposals

IDA has launched six Calls for Cloud
Computing Proposals since 2010 as part of
its efforts to promote the adoption of cloud
computing. Depending on the impact and
scope, selected projects (from industry,
Government and R&D) receive support in
terms of compute and storage resources
based on the approved duration (of up to
six months) and quantum of cloud services
(compute core-hours and storage GBmonths) from one of the participating
CSPs which sponsors cloud resources.
In all, the six calls saw 75 projects
awarded cloud resources worth nearly $5M
to undertake test-bedding, proofs-ofconcept and research. Participating CSPs
have included Alatum, Amazon Web
Services, Chunghwa, IBM, nGrid, PTC/
C l e a r M a n a g e , Re a d y s p a c e , S a v v i s ,
StarHub, and Tata Communications.
to nd the right balance of key features

and services for selected segments of
users.
-
Mr Peter Rajnak, General Manager,

Guardtime Pte Ltd
The Calls provides an excellent platform

for Government agencies to gain practical
usage experience in cloud computing.
With the support, we conducted a
proof-of-concept to implement WDA's
SkillsConnect System on the cloud
platform. This had allowed us to perform
a feasibility study and ready ourselves to
migrate the system to the G-Cloud when
it is ready.
- Ms Jasmine Lim, Assistant Director,
Workforce Development Agency
With the help of cloud computing
resources made available by IDA, my
group has performed large-scale molecular
dynamics simulation studies on the
aggregation behaviour of A proteins.
Such protein has important functions in
the development of Alzheimer disease.
Our results have been published in
international scientic journals, such as
J.Phys. Chem. B and PLoS ONE.
- Assoc. Prof. Mu Yuguang, School of
Biological Sciences, Nanyang Technological University
Public brieng for Call 6
Quotes from past awardees

The Calls was an ideal platform to test
some of offerings for the market. It has
helped move our solution closer to
becoming an integral part in overcoming the security and audibility
chasms related to data authenticity in
the cloud. In addition, it has enabled us
16
Using the cloud platform for our research

project has made feasible the
manipulation of large amounts of data,
which would otherwise have been
impossible to accomplish. With the
unprecedented availability of data from
data generation centres around the world,
I envision that cloud computing will
become the essential backbone for
healthcare and biomedical research.
- Prof. Greg Tucker-Kellogg, Department
of Biological Sciences, Faculty of
Science, National University of
Singapore
Q&A at public brieng
Presentation at Call 6 brieng
Crowd at Call 6 brieng
Call 6 Q & A session
SaaS Solutions CFC

IDA launched a call-for-collaboration
(CFC) to solicit SaaS solutions for
potential SME target sectors such as:
private education institutions, preschools, real estate agencies, security
agencies, cleaning companies, tourist
attractions, shipping agents and bunker
traders. Some examples of potential
enterprise user target sectors are oil
and gas, hospitality, nancial services
institutions and logistics.
and deliver productivity gains to various

sectors; (b) encourage ICT vendors to
develop innovative, high-growth SaaS
solutions with export potential by
leveraging the lead demand generated
from this CFC; and (c) promote user
condence in SaaS by inculcating
industry best practices in the areas of
data security, integrity, privacy, recovery
and portability.
The CFC sought to (a) spur the demand

for impactful SaaS solutions that will
address sector-specic requirements,
bring about mass adoption among SMEs
The proposals submitted would enable

SMEs and enterprise users to achieve
increased productivity, increase customers
customers or improve customer engagement, and develop new lines of businesses or alternative business models.
Productivity and Innovation Credit

for Cloud Computing (PIC)
Cloud computing is now allowed under
the PIC Scheme. The rst $400,000 in
costs incurred to acquire cloud computing
resources would qualify for a 400 per cent
tax deduction. Businesses are strongly
encouraged to make full use of the PIC
Scheme to invest in productivity and
innovation. To take advantage of this, no
application is required; businesses can
claim the tax benets as part of their tax
ling.
SaaS Enablement Programme (SEP)
On 25 October 2011, IDA launched SEP
to provide funding support for SaaS
enablement projects in specic industry
verticals in Singapore. SEP was launched
to (a) lower the barriers for traditional
model ISVs for SaaS enablement; (b)
expedite the SaaS enablement process;
and (c) upgrade the capability of ISVs in
SaaS enablement. Successful applicants
qualify for co-payment funding support
for the Qualifying Costs (QC), capped
at 30 per cent of total of all QC and up
to S$50,000. Hitherto, six awards have
been made for SaaS-enablement of
software in the construction and precision engineering sectors.
18
Increase SME Productivity with

Infocomm Adoption &
Transformation (iSPRINT)
The iSPRINT scheme addresses the
different areas of infocomm adoption for
SMEs, enabling these enterprises to seek
assistance to facilitate their infocomm
adoption journey for rst time adopters.
The scheme supports both packaged
solutions pre-qualied by IDA and
customised solutions, so
long as the
project involves the use of infocomm
technology to improve company's
business operations, resulting in
efciency/productivity and increased
revenue or value-add for the business. In
addition to pre-qualied packaged
solutions for basic business functions
such as Finance & Accounting, Payroll and
Point-of-Sales, SaaS also qualies under
iSPRINT with support for up to maximum
of 12 months of subscription, capped at
$20,000.
Attracting Cloud Players
Cloud computing requires signicant

investment in the underlying infrastructure
such as data centres, broadband connectivity and servers, as well as in
manpower resources for research and
operations. Towards this end, IDA works
closely with other Government agencies to
attract cloud players into Singapore.
CSPs that have established cloud data
centres in Singapore include Amazon Web
Services, Fujitsu, IBM, Microsoft Azure,
Savvis, and Tata Communications. Local
CSPs include Alatum (SingTel), IconzWebvisions, M1, nGrid, PTC, ClearManage,
ReadySpace, and StarHub. Besides
c a t a l y s i n g a n d a t t ra c t i n g C S P s t o
Singapore, IDA has also been working
with cloud technology providers, telcos
and cloud enablement centres to
participate in the cloud ecosystem.
Apart from attracting cloud players into

Singapore, IDA has also initiated
programmes to attract and develop cloud
players from within the city-state, as part
of its multi-pronged approach to enhance
the vibrancy and variety of the cloud
landscape. One such programme is the
$46 million ve-year Infocomm Industry
Productivity Roadmap, approved by the
National Productivity and Continuing
Education Council.
The roadmap aims to facilitate local
infocomm enterprises transition towards a
cloud or product-based model, allowing
them to scale quickly and serve global
customers more efciently without the
need for manpower increase. In addition,
a longer term plan to develop necessary
skill set for local infocomm professionals
will also be put in place in anticipation of
the shift in job proles resulting from the
transformation.
Cloud Adoption Case Studies

Several examples of cloud adoption in Singapore have been documented as
case studies. They can be found in the previous and current edition of this
publication, and also at http://gsp.ngp.org.sg/users/
Cloud adoption is also boosted by other concurrent IDAs eorts described under
Providing Enabling Infrastructure.
Developing Competency for Industry
An important pre-requisite to a vibrant

cloud computing ecosystem is the
capability of the local infocomm
companies to develop innovative cloud
services. It is therefore vital to provide
training and courses to inculcate
infocomm professionals and students
with necessary knowledge and skills.
In March 2011, IDA launched The
Infocomm Manpower Development
Roadmap, Version Two Point Zero (or
MDEV 2.0). This four-year roadmap is
focused on developing high-end infocomm experts and leaders with the aim
to achieve three outcomes; rst, to
develop talent with infocomm skills and
experience; second, to acquire a greater
share of infocomm talent and third, to
ensure that Singapore's manpower
prole is aligned to Singapore's role as a
global hub.
The important strategic thrust of MDEV
2.0 is to build professional capability and
enhance skills. Under this thrust, initiatives are in place enabling professionals
and students to acquire skills and
knowledge on emerging technologies
such as cloud computing. Specically,
IDA will launch four initiatives for
manpower development in collaboration
with key industry players, training
providers as well as various institutes of
higher learning. The initiatives are:
Developing Competency
Standards;
Enabling Professional Conversion;
Creating and Delivering Training
Capacities; and
Building Talent Pipeline.
Developing Competency Standards
An important rst step in professional
training is to develop the competency
standards governing job roles with
20
focus on cloud computing. In 2010, IDA

in collaboration with the Workforce
Development Agency (WDA) established
a technical committee comprising
representatives from leading cloud
computing industry companies under
the National Infocomm Competency
Framework (NICF). The cloud computing
technical committee developed a total of
22 new competency standards for 14
cloud computing job roles across four job
families, namely cloud architecture, cloud
engineering, cloud operations and cloud
services. The new cloud computing
competency standards were released to
the industry for adoption in July 2011.
Enabling Professional Conversion
Under this initiative, IDA will enable IT
professionals who are not familiar with
cloud computing technologies to acquire
essential skills and knowledge through
various platforms such as workshops and
practical, on-the-job training (OJT).
IDA had conducted two workshops for IT
professionals in July 2012 as part of the
programme for Infocomm Professional
Development Forum 2012. These workshops were delivered by industry leaders
EMC and Microsoft and provided in-depth
knowledge on a spectrum of cloud computing topics, including data centre
transformation, big data storage processing.
IDA encourages leading companies to
provide on the job training opportunities
for IT fresh graduates and young
professionals to acquire cloud computing
skills through hands-on, practical projects.
This programme is known as Company
Led Training (or CLT) programme. In
2012, IDA partnered with Dimension Data
and IBM to create OJT opportunities in
cloud computing for fresh graduates.
In 2012, IDA launched two Centres of

Attachments (COAs) with leading cloud
computing technology providers EMC and
Microsoft. These COAs will enable
infocomm professionals to acquire indepth cloud computing skills with use of
leading-edge EMC and Microsoft products.
In addition, IDA also partnered companies
embarking on cloud computing projects to
provide OJT for professionals with at least
three years of working experiences under
the Infocomm Leadership Development
Programme (or iLEAD). IDA has to-date
partnered with companies such as NCS,
S i n g Te l , G i g a S p a c e s Te c h n o l o g i e s ,
JustLogin, and Inspire-Tech to enable
professionals to acquire skills at an
expert or management level.
Creating and Delivering Training
Capacities
Under this initiative, IDA has collaborated
with training providers to provide short
training courses for IT professionals to
acquire specic cloud computing skills. This
resulted in the courses delivered by
training providers in 2012: Microsoft; EMC;
Singapore Management University School
of Information Systems; Rapidstart;
Platform Computing; and Intalio.
To support professionals in taking up
these courses, IDA expanded its Critical
Infocomm Technology Resource Programme
Infocomm Professional Development Forum

(IPDF) 2012
(CITREP) to cover training in new and

emerging areas such as cloud computing.
T h e e x p a n d e d C I T R E P p r o g ra m m e
provides funding support for training
courses and certications with competency
units aligned with cloud computing
competency standards. Details of such
courses can be found at https://www.
nicf.sg.
Fostering Skills in Cloud Computing
IDA also collaborates with IT schools to
launch programmes enabling diploma and
undergraduate students to acquire cloud
computing skills.
In 2011, Microsoft Singapore and Nanyang
Polytechnic (NYP) signed a memorandum
of understanding to deploy cloud
curriculum on a large scale. The Polytechnic also became the rst cloud-ready
institution in Singapore where students
will be trained beginning in the rst year
of enrolment. The program will train 4,000
students and 100 faculty members over
three years.
Building on this momentum, IDA facilitated for NYP and Temasek Polytechnic to
design and launch the Specialist Diploma
in Cloud Computing for professionals. Both
Specialist Diplomas will be available for
enrolment from April 2013.
Cloud Computing Workshop at IPDF 2012
Forging R&D Relationships and Building

Knowledge Capital Assets
Technology Evaluation Programme

(TEP)
IDA is partnering with the Agency for
S c i e n c e , Tec h n o l o g y a n d Re s e a r c h
( A * S TA R ) , N a n y a n g Te c h n o l o g i c a l
University (NTU), and National University
of Singapore (NUS) on a technology
evaluation programme where companies
can enhance their business competitive
edge and further develop cloud computing
solutions based on technologies made
available by the Institute for High
Performance Computing (IHPC), Institute
for Infocomm Research (I2R), NTU and
NUS. Companies can tap the intellectual
property and innovations from these
institutions through a short-term no-fee
evaluation license grant under the TEP, to
assess its business value through trial
deployment before exercising the option
for commercial license. In essence, this
scheme mitigates the risks in new
technology adoption, and helps companies
to deploy technologies on the cloud
environment.
Reacheld IT Solution Pte Ltd is one of the
companies which leveraged on TEP to
enhance its existing business and develop
new opportunities. Reacheld requested
an evaluation license for I2R's Scalable
Multimedia Platform technology, and
applied for cloud resources in Call 4 to
develop a video-on-demand prototype
which enables the input video to be
encoded once and subsequently deliver to
heterogeneous devices in an on-demand
basis. Reacheld successfully engaged
NUS High School of Mathematics and
Science as its rst customer by using the
prototype as a proof-of-concept, to
illustrate the enablement of students in
accessing the online lectures through their
tablet, smart phone or PC, instead of the
deskbound platform previously. Currently
the solution is commercially available as
Net Video Cloud, a cloud-based video
repository and transcoding platform that
is powered by Starhub's Argonar cloud
infrastructure. Reacheld now adds digital
22
video online delivery to its existing

portfolio of digital assets management.
Quotes from TEP Participants

This programme reduced the nancial
risk and simplied the process in
adopting local ICT technology.
Reacheld has successfully sourced
several technologies through this
programme and commercially licensed
one subsequently and able to generate
new business opportunities.
- Mr Winson Wee Hock Soon, VP of
Client Engagement and Projects,
Reacheld IT Solutions Pte Ltd
The Technology Evaluation Programme
allows Magicsoft to tap on NUS technology at no-cost, for prototyping new
services and explore new business
opportunity. This means a lot to us at
Magicsoft.
- Mr Kenny Tew, Managing Director,
Magicsoft Asia Pte Ltd
The programme reduced the nancial
risk in evaluating new technology and
bridged the gap in transferring
technologies to a ready market space.
Through this programme, KAI Square
has successfully identied several
useful technologies needed by the
market. IDA's initiatives, such as this
programme, are very benecial to the
eco-system of our local ICT industry.
- Mr Victor Goh, Chief Technology
Director, KAI Square Pte Ltd
The initiatives had enable STELCOMMS
to leverage on the tertiary institutions
to nd and evaluate leading-edge
technologies that can be incorporated
into our new products and services.
-
Mr Sam Chen, General Manager,

STELCOMMS Pte Ltd
The partnership between I 2 R and IDA

will further amplify Singapore's
competitiveness globally in the cloud
ecosystem by empowering companies
to develop a myriad of cutting edge and
innovative ICT solutions.
- Mr Steven Loh, Deputy Director,
Industry Development, Institute for
Infocomm Research, A*STAR
Presentation of Technology Evaluation Program

Technology Evalution Process
Presentation of NUS technology
Presentation by NTU
IBM Cloud Lab Singapore

This collaboration between IDA and IBM
seeks to promote and accelerate the
adoption of cloud computing and
associated business models through
conducting applied R&D to solve

challenges and issues identied by users
from Government and industry. IBM Cloud
Lab provides an integrative capability that
creates and prototypes innovative and
useful real world repeatable innovative

solutions required by the industry,
hastening the harnessing of research
results and deployment, and shortening
the timeframe to adoption.
The IBM Cloud Lab in Singapore was
ofcially launched on 4 May 2010. The
Cloud Lab is hosted at IBM Changi
Business Park Building with required
hardware, software and resources. The
rst result of the IBM Cloud Lab is the
High Performance Computing (or HPC)
cloud platform at NTU a rst-of-itskind in the world which will offer a
combination of the best of high performance
computing from HPC infrastructure, and the
exibility, self-services, scalability and
virtualisation from cloud computing. This
is currently being developed as a production
pilot for use by NTU researchers. One of the
rst set of users to benet is from NTU's
School of Art, Design and Media which will
use the new HPC cloud platform for
rendering digital animation media to
create rich content for their media and
entertainment projects. After initial use cases
have been validated, this HPC cloud
environment will be opened up to the wider
pool of researchers and students at NTU,
and potentially to commercial users
as well.
Other projects undertaken include SaaSenablement of a Building Information
Modelling (BIM) design library for MEP
(mechanical, electrical & plumbing) with
HausLab D&B and Pandora Business Suite
for precision engineering SMEs with PBA
Solutions.
24
Singapore Centre of Excellence for

Open Cirrus Cloud Computing
On 30 July 2008, IDA joined hands with
three technology giants (HP, Intel and
Yahoo!) to set up a research initiative to
study cloud computing. As a Centre of
Excellence (COE) in this joint initiative,
IDA creates opportunities for research and
development in the area of cloud
computing, enhances local capabilities and
also lets users here have easy access to
this next generation service.
Researchers from HP Labs, Intel, Yahoo
Research and Singapore jointly identied
the research and development focus for
the testbed.
However, the main aim is to build up a
core group of people who have the skill set
to undertake and develop cloud computing
innovations. The objectives for the
Singapore COE are (a) promoting research
and development, and (b) building
competency.
Progress was made in promoting cloud
computing and Internet-scale data
intensive research and applications among
the local research and developer communities. This has heightened interest
among the academic research community
in undertaking cloud R&D, a vast contrast
to earlier sentiments that cloud computing
addressed no new research areas and was
purely an implementation approach that
was the purview of the ICT industry.
IDA's participation in Open Cirrus was
made possible by tapping on the cloud
resources made available by Alatum.
The three-year MOU expired in July
2011, with over 23 projects completed
by universities, research institutes and
industry.
Providing Enabling Infrastructure
Grid Services Provisioning CFC

IDA launched a CFC in November 2007,
with the purpose of seeding the
development of necessary infrastructure
and to provide infocomm resources on a
pay-per-use basis. This is so that more
rms can leverage on cloud services to
develop new, innovative business models
and infocomm services. In November
2008, three providers (Alatum, nGrid and
PTC) started offering commercial cloud
services. Since then, more public CSPs
including Amazon Web Services, Fujitsu,
Savvis, Tata Communications, Microsoft,
and IBM, started to offer cloud services in
Singapore. To date, Singapore is home to
a vibrant community of approximately 25
CSPs.
expected to give rise to new uses that

are data intensive in nature,
enabling
applications which are previously difcult to
implement. The Government has made
public sector data available to the public
(e.g.,data.gov.sg). Outside the public
sector, datasets are available from data
owners in disparate and non-uniform
manners. The programme, to be launched
in 2013, will complement the Government's
effort by focusing on datasets from the
private and people sectors.
DaaS API Standards Development
The development of DaaS API Standards
aims to streamline the data access by
application developers and end-users, in
DaaS API Working Group
Data-as-a-Service (DaaS)
Companies increasingly see that having
access to useful data can play a signicant
economic role. The DaaS programme
seeks to catalyse the development of a
nationwide platform by taking advantage
of availability of data. Such a platform
seeks to allow efcient discovery of data
via a federated namespace registry
mechanism, together with data quality
metrics to help interested buyers make
better-informed purchases. This is
order to reduce complexities in multiple

protocols and access mechanism across
multiple DaaS operators. The IT Standards
Committee, in recognition of such needs,
formed a Data Access Working Group
comprising infocomm professionals with
extensive knowledge and experience in
using these technologies to look at
establishing a Technical Reference with
well dened set of guidelines and best
practices in the implementation of
data access APIs.
Building a Trusted Environment through

Policy and Legislation
Data Protection Legislation

The Ministry of Communications and
Information's framework for data protection
is a signicant move in strengthening the
soft enablers to establish a trusted
environment for cloud computing in
Singapore. Until then, the lack of an
overarching law on data protection has
often invited queries from potential cloud
users from Asia Pacic on whether
Singapore-based cloud data centres are
able to provide adequate protection for
them. CSPs will denitely welcome the
removal of ambiguity when servicing cloud
users from within and outside Singapore.
The legislation was passed by the
Singapore Parliament in October 2012 and
became law in 2013.
and maintenance of virtualised computing

resources. The TR does not cover desktop,
network or storage virtualization.
End users or cloud service buyers can also
refer to the TR when assessing a
CSP's ability to maintain information
condentiality, integrity and availability of
their data. Ten risks grouped into four
categories are identied, namely, Risks
and controls on using virtual machine;
Risks and controls on using hypervisor;
Risks and control due to changes in
o p e ra t i o n p r o c e d u r e s a n d O t h e r
considerations. For each risk, the
associated security impact and mitigating
controls are described. For example, in
embarking upon server virtualisation,
infocomm personnel can undertake risk
assessment to consider:
Development of Cloud Security

Guidelines & Standards
According to all the surveys on cloud
adoption conducted in recent years, cloud
security has been the topmost concern
cited by IT managers when they consider
cloud deployments. To foster a trusted
environment, IDA has worked with
Singapore's IT Standards Committee (ITSC)
to set up a cloud computing standards
coordinating task force in February 2011.
The task force, which comprises representatives from IDA, ITSC, Singapore
Computer Society, Singapore Infocomm
Technology Federation, Information
Technology Management Association as well
as industry verticals, work on guidelines for
issues with inputs from the industry.
Best Practices for Virtualization

Security (TR 30)
The objective of this Technical Reference
(TR) is to identify potential security risks in
virtualisation of servers which is widely
used by CSPs to offer cloud services and by
enterprise infocomm personnel when
consolidating servers in their data centres.
It comprises a checklist of security controls,
processes and governance that can be
referenced during design, implementation
Guidelines for Cloud Security and

Service Level Agreement for End
Users (TR 31)
This TR provides security guidance on the
usage of public cloud services. It covers
the service level guidelines that public
cloud users should consider when seeking
public computing services. Public CSPs
can also use the TR to demonstrate their
26
what applications and systems should

be migrated to the new virtualised
environment;
how applications and systems with
different risk proles should be
segregated;
what changes to current development,
deployment and backup processes
including commissioning and decommissioning of servers are needed
under the new virtualized environment
to ensure current established controls
IT governance are not breached;
how computing resources requests
should be handled; and
who should be given the access to
hypervisors and how access should be
appropriately controlled.
security best practices. The document

explains security threats and risks
associated as well as mitigation measures
with the use of SaaS and IaaS offered by
public CSPs.
Mr Robert Chew (far right), Chairman of

Cloud Computing Standards Coordinating Task Force, with members
Multi-Tier Cloud Security

This initiative aims to develop the
Standards and Guidelines for Cloud
Security for certication of CSPs in
order to provide transparency for their
security provisions to the cloud users. As
security needs of different cloud users
vary across industries and sectors, the
Standards and Guidelines cater for such
varying needs. The multi-tier cloud
security model covers a wide range of
security requirements, from users
(including SMEs) with basic requirements
to those that require high condentiality,
integrity and availability such as the
n a n c i a l s e r v i c e s i n d u s t r y. T h e s e
Standards and Guidelines will highlight the
key security areas and associated controls
to be addressed by CSPs in providing
public cloud services.
Mr Khoong Hock Yun, Assistant Chief Executive, IDA giving the keynote address
at CSA CISO Asia Pacic Summit 2012
Cloud Organisations
AkSaaS Incubation Centre
29
Cloud Security Alliance (APAC)
30
Cloud Security Alliance,

Singapore Chapter
31
HP Labs Singapore
32
33
ITSC Coordinating Task Force for

Cloud Computing Standards
34
SCS Enterprise Cloud Computing

and Virtualisation SIG
35
Singapore Cloud Forum
36
SiTF Cloud Computing Chapter &

SiTF-NYP Cloud Enablement Centre
37
AkSaaS Incubation
Centre
The Cloud represents a shift in traditional

application development from a client
server approach to a multi-homed, multitenanted paradigm. To ensure that
aspiring independent software vendors
(ISVs) have access to help in offering their
solutions through the Software-as-aService (SaaS) model, SaaS incubation
centres (SICs) are needed to render
business and technical consultancy
services to these ISVs.
In doing so, SICs equip industry and
consumers with on-demand and pay-peruse access to grid/cloud services to deliver
new and innovative business models as
well as Go-To-Market opportunities on a
case by case basis.
The SICs provide training and handholding in SaaS-enablement. Software
that has been successfully ported is
hosted by cloud service providers.
At each SIC, a staging platform is
available for aspiring SaaS ISVs for:
Testing & initial commercialisation for new SaaS providers

Integration with SaaS provisioning
portal & billing system
Evvo Labs Group of Companies
I m p l e m e n t i n g p r o o f- o f- c o n c e p t s
Demonstration to end users
Channels to deploy SaaS applications with various Cloud Service
Providers
The AkSaaS Incubation Centre was
appointed by IDA as a SIC in September
2008 and developed the Cloud Enablement
Program. This SIC is operated by AkSaaS
Pte Ltd, which successfully graduated as
an incubatee of Exploit Pte Ltd. By the end
of 2011, more than 50 ISVs have been
SaaS-enabled at this SIC. These SaaS
offerings include:
Enterprise Resource Planning
Supply Chain
Business Intelligence
Document Management
Property Management
Finance
Workow
Performance Management
Inventory
Marketing
Medical Diagnosis
Maps and Helpdesk
For more details, please visit http://www.
aksaas.com or contact us at
Tel: +65 6100 6227
Technology augmentation
The Cloud Security Alliance (CSA) took

a major step forward in building a global
trusted cloud eco-system with the
selection of Singapore as the site of the
organization's corporate headquarters
(HQ) on 20 July 2012. This is in line with
CSA's global expansion plans to operate
in 3 major regions/time-zones to diversify
out of a US-centric focus to become a
truly worldwide presence in inuencing
cloud security research, bringing trust to
cloud computing and thus accelerating
adoption of the cloud. Singapore beat off
challenges from competitors in the region
to bring the CSA Asia Pacic (APAC) HQ
which also doubles up as the Alliance's
corporate headquarters.
The new APAC headquarters is under the

leadership of Aloysius Cheang, Managing
Director of CSA APAC. Cheang also serves
as the Standards Secretariat for the
Alliance overseeing all standardization
efforts within CSA and owning the
relationships with other standards developing organizations.
Khoong Hock Yun (Assistant Chief Executive, IDA)

giving the welcome keynote address at CSA CISO
APAC Summit
Partnership signing (L-R): Aloysius Cheang

(Managing Director, CSA APAC), Gian Yi-Hsen
(Director, Safety & Security Industry Programme
Ofce, EDB), Jim Reavis (Executive Director, CSA),
Andrew Khaw (Senior Director, Industry
Development Group, IDA), Mahendra Negi (COO &
CFO, Trend Micro) & Ken Low (Director Enterprise
Security APAC, Trend Micro & Chair, CSA APAC
Executive Council)
The private-public partnership between

CSA and the Singapore government
represented by IDA and Economic
Development Board of Singapore (EDB)
was ratied with a public signing
ceremony on 15 August 2012 at the
CLOUDSEC conference witnessed by over
700 attendees, an event organized by
CSA corporate HQ founding sponsor,
Trend Micro. Singapore will be the site to
h o s t C SA ' s g l o b a l r e s e a r c h c e n t r e ,
standards secretariat as well as the global
centre of excellence for CCSK training and
education.
30
Following the August announcement, CSA

signed a Memorandum of Understanding
with the Hong Kong Applied Science and
Technology Research Institute on 5
September to set up another APAC hub
f o c u s i n g o n C l o u d C E RT o p e ra t i o n a l
activities in an effort to advance cloud
computing security and build capabilities
that will accelerate the development of
the cloud ecosystem in Hong Kong.
CSA also organized the rst CSA CISO
APAC Summit on 1 2 November 2012
with the objective to build awareness of
cloud security among the senior IT
leadership in APAC. As a prelude to
forming sector specic working groups
and a CISO roundtable, the summit
featured Khoong Hock Yun, Assistant Chief
Executive (Infrastructure and Services
Development Group), IDA providing the
welcome keynote to an audience of 120
CIO/CISO, who came from as far as Abu
Dhabi and from neighbouring countries
such as Philippines, Hong Kong and
Malaysia, with many of which having a
regional remit.
Singapore Chapter
The CSA Singapore chapter had a

relatively quiet year in 2012. Efforts were
spent supporting Singapore's competitive
bid to host the CSA's APAC headquarters
in Singapore in competition from other
Asian countries.
Nonetheless, the chapter managed to
host the annual CSA Singapore Summit in
conjunction with CloudSEC Singapore
Conference 2012 on 15 August 2012 with
the Singapore chapter contributing an
afternoon track to CloudSEC. The
Singapore chapter elded a stellar cast
comprising both local and international
CSA leaders such as Aloysius Cheang
(Managing Director, CSA APAC), Ken Low
(Chair of CSA Asia Pacic Executive
Council), Philip Sy (Vice-Chair of CSA
Singapore chapter) and Dr. Said Tabet
(Co-Chair, CSA SME Council).
about by the establishment of CSA's

corporate HQ in Singapore, the chapter
had to step up and lead by example.
Hence, before Christmas of 2012, the
leadership of the Singapore chapter
decided to re-elect a new board and
adopt the CSA APAC enablement
programme, a new initiative that sees
the chapter given greater autonomy to
grow and expand. Under this programme, chapters are given focus where
more localized activities that lead CSA to
build feelers into the ground and
accelerate localized adoption of CSA best
practices and guidelines that will lead to
a trusted cloud eco-system in APAC.
Ken Low (Chair, CSA APAC Executive Council)
Aloysius Cheang (Managing Director, CSA

APAC)
In response to the challenges brought
To provide guidance to the edging

chapter leadership in APAC, Freddy Tan
(outgoing chapter chair), graciously
accepted a volunteer leadership position to
lend his expertise as the APAC Strategy
Advisor. The new chapter board is headed
by Wong Onn Chee.
HP Labs Singapore
HP Labs Singapore was established in

February 2010 as HP Labs' third research
site in the Asia Pacic region and seventh
worldwide. Representing a signicant
milestone in the company's innovation
strategy, the opening of the facility at
Fusionopolis Singapore expands HP's
overall global footprint and reach in APAC.
It serves as a hub for open innovation in
the region, fostering collaboration
amongst HP's customer and partner
communities to introduce advancements
that tackle complex challenges facing
customers and society. The research
agenda at HP Labs is thus deeply
connected to Singapore and other
economies in APAC, seeking to contribute
relevant and applicable innovations to
specically address local issues while
introducing cultural insights and
technology applications from a global
perspective.
HP Labs Singapore is strategically located
in a regional hub for business and
innovation. With the support of a government keen to build up its knowledge
capability, Singapore has emerged as a
living lab with a vibrant research and
development capability, attracting top
engineering talents from around the
world. Singapore is also the regional
headquarters for Fortune 500 companies,
including many of HP's biggest customers.
Leveraging the advantages of the
location, HP Labs Singapore adopts a
collaborative approach to develop
relevant and applicable innovations that
address today's complex challenges. In
exploratory research, the team benets
from the availability of numerous
research and academic institutions to
push the frontiers of computer science
and engineering. It is also well-placed to
collaborate with HP customer and
partners for applied research to innovate
further and transform research projects
into viable commercial solutions.
HP Labs Singapore carries out exploratory
and applied research in the areas of cloud
32
computing. Its research pushes the

frontiers of computer science and
engineering by creating game-changing
disruptive innovations in areas intersecting
m o b i l i t y, s o c i a l m e d i a a n d c l o u d
computing.
Monsoon, one of the projects developed
by HP Labs Singapore, is to provide
the capability to manage various cloud
resources across multiple providers empowered by a multi-tenanted infrastructure management portal with featured tools
to meet the requirements of enterprise
operations. Monsoon debuted in Singapore
Government Cloud (G-Cloud) following the
award of a tender by IDA to HP and Singtel
in 2012. When completed, G-Cloud will be
one of the rst government-wide cloud
systems in the world, used by government
agencies in Singapore. HP Lab Singapore,
which undertook research work on
Monsoon, will translate the innovation into
a multi-tenanted user-facing system that
takes orders from the user and provides a
complete interface for agencies to
provision, manage and monitor their cloud
resources and services.
Having garnered several key achievements
in terms of research and technology
transfer impact, the team continues to
build on its initial success and collaborative
partnerships to develop more outstanding
innovations that address today's complex
challenges.
hpl.hp.com/singapore/ or contact us at
+65-6419 1236/1384 in Singapore.
The IBM Cloud Lab in Singapore was

established as a collaborative effort
between IDA and IBM to help businesses,
government, and research institutions/
institutes of higher learning design, adopt
and reap benets of cloud technologies; for
newer, faster, more efcient ways to
compete and grow. The lab aims to nurture
a vibrant cloud computing ecosystem and
position Singapore as a center for cloud
computing services in the region and
beyond.
As part of IBM's investment of billions of
US dollars globally and housing concept
proofs, cloud development projects and
custom pilots, the lab focuses on creating
innovative prototypes and useful realworld repeatable solutions required by the
industry, thereby hastening the adoption of
cloud technology and quicker harnessing of
research results.
An extension of IBM's globally-integrated
cloud delivery network that includes cloud
computing data centers in Singapore,
Germany, Canada and the United States;
and 13 cloud labs, of which 7 are based in
APAC, the lab provides access to key cloud
technologies, deep process knowledge,
and a broad portfolio of cloud solutions
that IBM is unique in bringing together. It
also makes available state-of-the-art IBM
hardware and software infrastructure to
familiarise clients and early adopters with
cloud technologies and, in partnership with
the lab, create technology demonstrations
and build proofs of concepts/technologies.
Through briengs and technology
development partnerships, the lab also
supports cloud adopters who are looking

to deploy cloud technologies for new
workloads and business scenarios. In the
early stages of their cloud adoption
roadmap, the lab can play the role of a
subject matter expert, and provide the
required guidance in taking their cloud
mission forward. The lab also partners
with external research institutes on
conducting translational research in key
cloud computing areas with a view to
bridge gaps between existing technologies
and new requirements from the industry.
Areas of focus
Promote the adoption of cloud in
Singapore with focus on secured cloud
computing as the enabler of Business
Agility, Big Data analytics, Social Network
and Systems of Engagement for the next
gen Data Centers.
For more details, please visit http://
www.ibm.com.sg or contact Quek Khor
Ping at quekkp@sg.ibm.com
ITSC Cloud Computing Standards

Coordinating Task Force
The IT Standards Committee (ITSC) Cloud

Computing Standards Coordinating Task
Force was setup in February 2011 to
address the industry demands for cloud
computing standard and to lead as well as
coordinate the cloud computing standardisation efforts across the Technical Committees in ITSC.
The Task Force comprises industry
partners, ITSC members, tertiary institutes
and cloud user organisations. The Task
Force works closely with the industry to
develop relevant Singapore or international
standards for cloud computing to facilitate
Singapore companies' adoption of cloud
computing services. In April 2012, the
Task Force coordinated and developed two
technical references (TR) on virtualisation
security for servers and security and
service level guidelines for usage of public
cloud computing services.
The Task Force continues to look into the
needs of the local industry for cloud
computing and is overseeing the development of the following in 2013:
a)
TR for Data as a Service (DaaS) API

Design and Implementation
34
b)
Singapore Standard for Multi-Tiered

Cloud Security
The TR for DaaS API Design and

Implementation denes a set of best
practices in the design and implementation
of APIs to enable DaaS operators to
effectively share, monetise, commoditise
data as on-demand services.
The Singapore Standard for Multi-Tiered
Cloud Security aims at providing visibility
and clarity of security requirements so
that the public cloud service providers
(CSPs) can be certied against. As
security needs of different cloud users are
different, especially across different
industries and sectors, the standard must
be able to cater for such varying needs.
The standard will highlight the key
security areas and associated controls to
be addressed arising from the new cloud
computing environment.
itsc.org.sg or contact Kong Pei Wee at
kong_pei_wee@ida.gov.sg
SCS Enterprise Cloud Computing

and Virtualisation SIG
About Singapore Computer Society

(SCS)
Established in 1967 with membership
of over 26,000
The largest IT professional body in
Singapore
Provides a wide range of events such
as seminars & conferences, publications and access to an invaluable
network of specialists
Administers the National IT Skills
Certication Programme that offers
individuals the avenue to gain
recognition and career development
Alastair Welsh and

Daniel Mar (SIG exco
members) at Cloud
Computing Seminar
by SCS and InfoPier
a d va n c e d v i r t u a l i s a t i o n a n d c l o u d
computing as they realize the value to
create more exible IT services with
greater cost efciencies.
Dr. Hing-Yan Lee (SIG deputy chair) and Martin

Yates (SIG chair) at SCS SIG Cloud Information
Sharing event
The many Special Interest Groups (SIGs)

are a vital part of the SCS organization
focusing on critical industry and technology topics. Within SIG's like-minded
individuals are drawn together by a
common interest in technology or skills
development activity where sharing
experiences and ideas is common practice.
Cloud computing services and virtualisation technologies underpin the unprecedented changes in business IT
delivery, social networks and in the
workplace environment. Business organisations are increasingly turning to
The SIG invite specialists from ICT

industries and end users to join us, share
knowledge and build their personal
professional network. Our SIG group
supports important ICT agencies to
promote Singapore's development within
cloud computing such as the WDA-IDA
NICF program and ITSC Cloud Computing
Standards Coordinating Task Force. In
addition members also support Singapore
economic interests in professional
development and education forums.
The Executive Committee comprises:
Martin Yates (Chairman)
Dr. Hing-Yan Lee (Deputy Chairman)
Alastair Welsh (Cloud Evangelist)
Daniel Mar (Group Secretary &
Technology Specialist)
For more details, please visit http:
//www.scs.org.sg/SIG.php or contact
Camilla Khaw at camilla.khaw@scs.org.
sg
Singapore Cloud Forum
The Singapore Grid Forum was ofcially

launched on 8 June 2007 at the GridAsia
2007 event. SGF was formed to promote
the growth and development of grid
computing in Singapore and to foster
closer ties with other Grid associations
around the world.
We renamed Singapore Grid Forum
Singapore Cloud Forum (SCF) in 2011
reect the new cloud economy and
ensure we continue to stay relevant
the Singapore IT industry.
to
to
to
to
The SCF objectives are:

1.
To promote the growth and development of cloud computing and its

related subjects through partnerships
with the industry, the scientic
and research community, and professionals;
2.
To organize training workshops for

users, ISVs and start-ups on how to
leverage on cloud computing to lower
their operating costs; and
3.
To foster close links with other

bodies with similar aims.
To address the immediate concerns of

the cloud computing industry, we will
select major themes each year to focus
on, and thereby provide our members
and the Singapore IT industry with
relevant and timely information for
decisions to be made.
36
For the work year 2013, the theme will

be Big Data Analytics in the Cloud.
SCF will engage the community of cloud
computing including enterprise users,
vendors, the scientic and research
community as well as regulators. This
is reected in the leadership team which
hopes to represent as many interests
and diverse talents.
The Executive Committee comprises:
Laurence Liew as President (Revolution Analytics)
John Berns as Vice President (NCS
and Bigdata.SG)
Ahbishek Parolkar as Hon. Secretary (Bigdata.SG)
Julian Lee as Hon. Treasurer (Revolution Analytics and R User
Group Singapore)
Ahbishek Sinha as Council Member
(Amazon AWS)
Dr. Terence Hung as Council Member (Institute of High Performance
Computing, A*STAR)
Lau Shih Hor as Council Member
(Elixir Technologies)
Professionals and members of the
industry interested in joining or
sponsoring the activities of SCF may
contact any of the above Exco members
or visit www.cloud.org.sg
Singapore Infocomm
Technology Federation (SiTF)
SiTF comprises corporate members

ranging from local start-ups to established
MNCs. It works with various stakeholders
in the ICT industry to promote emerging
technologies and ICT-related issues. There
are ve chapters: Digital Media & Wireless,
Cloud Computing, GreenIT, Singapore
Enterprise and Security & Governance.
SiTF Cloud Computing Chapter
The Cloud Computing Chapter aims to
address the key issues in moving Cloud
Computing to the next level of adoption by
the industry and businesses; and serve as
the voice of industry for this dynamic area.
The chapter achieves this through the
SiTF-NYP Cloud Enablement Centre and its
regular awareness and networking events.
These initiatives bring together likeminded enterprises, solution providers and
government agencies to share their
experiences in cloud computing implementation; and serves as a business
development platform for SiTF members.
The chapter also organises events such as
Vertical's Day and Cloud Practitioner's Day
to educate the industry.
SiTF-NYP Cloud Enablement Centre
The SiTF-NYP Cloud Enablement
Centre was established with the aim to
foster adoption of Cloud Computing in the
enterprise, especially among Small and
Medium-sized Enterprises for improved
productivity, increased revenue and valueadd to the business. It achieves this by
showcasing Cloud Computing solutions and
organising regular topical workshops in
the following areas:
Cloud Pillars
Type of
Companies
Cloud
Applications
Software as
a Service
Software plus
Services
Security as
a Service
Cloud Platforms
Platform as
a Service
Cloud
Infrastructure
Infrastructure
as a Service
Computer
Hardware
Cloud
Enablement
Providers
System
Integrators
Business
Consultants
Companies that have exhibited in CEC

include IBM, MB9, Microsoft, Mindwave,
NCS, NetApp, Oracle, Red Hat,
Salesforce.com, Symantec and Tigernix.
For more details, please contact
Jacqueline Khoo at jacquie.khoo@
sitf.org.sg
Case Studies
Constructing Greater Possibilities in the Cloud

For Singapore's Construction Industry
40
Constructing Collaboration Potential in Cloud

Hersing Corporation Builds Strong Foundation
42
Up-to-the-Minute Tracking of Delivery Status

Alpha Couriers Uses Cloud to Determine Location
45
Cloud Gives Timely Information On Environment

NEA Shares Near Real-Time Environment Data with
Cloud Solution
49
Cloud Injects Efciency into Public Healthcare

IHIS Prescribes Virtual Platform for Real Results
53
Laying the Foundation for Productivity Growth

Koon Holdings Adopts Cloud for Email System
57
Tee Off to Better Purchasing Management

Orchid Country Club Implements Cloud for Accuracy
59
24/7 Self-Service Curriculum on Cloud

For Higher Learning Institutions
62
Charities Gain Greater Transparency with Cloud

Heartware Network Assures Donors with Timely Data
65
Assembling Scalability for Greater Productivity

Ikano Retail Asia Adopts Cloud Email Infrastructure
67
Constructing Greater Possibilities in the Cloud

For Singapores Construction Industry
The success of the local construction industry is an integral part of Singapore's evolvement
as a world-class city. With numerous building developments to be accommodated within a
small land area, stringent regulations are needed to keep order for a sustainable
environment. Hence, the Building and Construction Authority of Singapore (BCA)
implemented CORENET. But with industry changes and demand for greater efciencies, the
BCA needed to put in place a strong business continuity plan.
I still remember spending close to three

hours waiting at the various ofces, just to
submit an application! said architect Mr
Justin Goh, 57. It's easier now with
CORENET, so it's important they keep the
system up and running all the time.
The Challenge
Launched in 2001, the COnstruction and
Real Estate NETwork, or CORENET eSubmission system has played a pivotal
role in streamlining the regulatory
submission process of the building and
construction industry in Singapore. With
the introduction of its e-submission system
that is available online 24/7, industry
professionals can gain more time to make
submissions, as well as eliminating the
need to present applications in person or
submit paper copies of plans and blueprints
to multiple government agencies.
Led by BCA, CORENET e-Submission is a
government-to-business (G2B) Internetbased system that allows industry
professionals to submit project related
documents for regulatory approval.
CORENET is linked to more than 15
government agencies in Singapore,
including the Land Transport Authority,
Ministry of Manpower and Urban Redevelopment Authority of Singapore.
With more than a decade's worth of
condential information, and the expected
increase in future data volume, BCA needed
to implement a secure and scalable
infrastructure in preparation for disaster
recovery for business continuity.
ORGANISATION
Building and Construction Authority
of Singapore (BCA)
INDUSTRY
Government;
Construction Management
CHALLENGE
BCA needed a secure system for
business continuity in the event of
unforeseen disasters, as well as a
scalable solution to amply provide for
the expected increase in data
volume.
SOLUTION
Cloud-based back-up system and
business continuity plan for efcient
disaster recovery
BENEFITS
Ease of scalability within a short
period of time
Pay-per-use cost-effectiveness
Committed 99 per cent uptime;
good t for data back-up purposes
40
The Solution
The CORENET e-Submission system is
serving the entire construction industry
24 x 7, said Ms Doris Lim, technical
consultant at BCA. So it is important that
this system is strengthened, backed by a
sound disaster recovery plan and ready for
business continuity.
I n 2 0 1 1 , t h e S i n g a p o r e G o ve r n m e n t
introduced the eGov Masterplan 2015, a
strategy with a focus to use technology for
greater Whole-of-Government efciencies.
The BCA team heeded the call and began
evaluating options. As part of the
requirements, the disaster recovery plan
should result in a strong backup workplan
which would meet stringent IT security
protocols and is cost-effective as well.
My colleagues and I did not have to spend a

lot of time on implementing the backup
project. We focused on the supervision
instead, said Ms Lim. Manpower requirement on the part of BCA dropped signicantly
if you were to compare with the process of
implementing an on-site set up.
With on-site systems, there were a lot more
to study and budget for. Imagine taking
months to compare specications of work
tools and hardware, sourcing for the right
vendors and spending time to evaluate for
the stringent tender process, and then
working out the logistics of implementation.
These considerations led the team to look

towards cloud-based solutions. The speed
and process of implementation, as well as
scalability were also factors in the move
towards the cloud.
The proof-of-concept (POC) began in Q1
2012, a journey that took the team six
months to complete. This included mapping
out specications of the backup system,
redesigning some sections of the workow,
the tender process, rigorous trials and
transitional workows. Trials also took into
account details such as application,
software scalability and load tests.
The benets were immediately obvious.
Less Time + Less Effort > Greater Success
Ms Lim shared that the initial investment of
the disaster recovery in a cloud environment is lower compared to existing disaster
recovery setups, as no upfront commitment
of future resources is needed in a cloud
environment and resources are easily
scalable on demand basis.
Ms Lim further shared that there was also

little need for specic technological expertise
to set up any part of the structure, due to the
cloud model. Everything was just easily
taken care of by the cloud vendor who
worked closely with us.
Detailed planning, stress testing and
understanding the scope and setting of the
cloud services are essential to ensure
successful implementation.
In the end, it's really about being
assured that this implementation is
going to be a successful project, and one
that does not demand too much of
us, Ms Lim emphasised.
During the POC, scaling of resources also

took less than an hour, a fraction of the
time needed in the workow period as
compared to past installations.
Constructing Collaboration Potential in Cloud

Hersing Corporation Builds Strong Foundation
ERA Singapore, Western Union and StorHub are some of the more recognisable service
brands in Singapore, and these are managed by Hersing Corporation. As such, the
portfolio of the organisation includes offerings which cover a wide spectrum of industries.
Given such diverse offerings, one of Hersing's key management objectives year after year
is to improve its service level and efciency. How can organisational consistency be
maintained and kept sustainable across such diverse categories of job scopes?
Internal e-mail messages are no longer

delayed or lost across domains and
employees can send and receive instant
messages or share documents, no matter
where they are or what device they use,
said Mr Jack Chua, CEO Hersing. With a
cloud-based collaboration infrastructure,
we can scale and support our business
growth without having to make large
investments.
The Challenge
The Singapore-based IT operations
management team at Hersing Corporation
oversees the communications systems that
support close to 5,000 employees and real
estate salespersons across Southeast Asia.
But it is not just about dealing with the
requests from staff members. Of high
priority is also the need to smoothly
provide for a variety of customer-focused
s e r v i c e s . T h e s e ra n g e f r o m n a n c i a l
services such as money remittance to real
estate and even self-storage management.
To full client requests, Hersing's staff
members communicated with each other
through a variety of channels. First, the
organisation had its own legacy internal
email system; and its 5,000-odd eld
agents used a mix of messaging tools such
as Gmail, Hotmail, Yahoo Mail or even
instant messaging and Short Message
Service (SMS).
Staffs used whatever tools they had at
hand to send messages, or requests, even
important ones, recalled Mr David Seah,
assistant vice president of information
technology at Hersing Corporation. So this
created gaps in the communications relay,
and denitely issues with audit.
42
ORGANISATION
Hersing Corporation
INDUSTRY
Real Estate and Financial Services
CHALLENGE
Hersing manages more than 5,000
different job portfolios throughout
Southeast Asia, offering a diverse
portfolio of services to varied
industries.
The management needed to improve
communication and collaboration
levels, while keeping costs manageable.
SOLUTION
Hersing chose a cloud-based communications system for organisational
consistency.
BENEFITS
Offers sustainable pricing model
Allows for efcient system management over the Web
Enables scalability with quick
turnaround
Allows greater collaboration potential
Provides secure platform, with 99
per cent uptime
There were also implications to the clients.

Due to the multiple messaging channels, staff
members found that emails to customers
were sometimes delayed or ltered as spam,
and attachments were lost or corrupted.
Collaboration across departments became
challenging at times.
We needed a standardised corporate
domain. But building an on-premises
messaging and collaboration environment for
5,000 users across several locations to
accommodate different technologies would
require a heavy investment, said Mr David
Seah. More time, more manpower, and
denitely, a lot more money would be
needed. It just didn't make sense.
The Solution
This was when the benets of the cloud
platform came to mind. The ability to deploy
homogeneous technologies across different
locations, and a pay-per-use model was an
attractive combination for the management.
So the team spent one month evaluating
solutions from various vendors, eventually
choosing Microsoft's Ofce365 solution.
In October 2011, Hersing began the rst
phase of transitioning from the company's
legacy systems to the cloud platform. By
December of the same year, the team
with help from its vendor Axiom IT
Solutionseffected the change for 200 staff
members, followed thereafter by email
platforms for its 5,000 eld agents.
conferencing, and le-sharing channels.

Sharing of desktops with one another was
also made possible.
The IT team built Intranet where employees
can collaborate and share with team
members on les across departments.
Another plus is the ability of the IT support
team to deliver remote support to travelling
employees.
The change within the organisation was
almost immediate. Within a few months,
more than a third of Hersing's employees
began to collaborate within the Intranet
environment, better manage emails, share
calendars, and instant message via mobile
devices, even while they are on the road.
Clearly, Hersing's productivity level has
risen.
Without having to invest in an
expensive internal infrastructure, the
company had the exibility to scale
accordingly as business requirements
evolve, or when we expand into new
markets, said Mr David Seah. The
cloud platform has proven its worth
and we are condent that this is a
system that will adapt to the changes
and needs of Hersing in time to come.
The cost savings was signicant. The cloudbased solution gave us an immediate savings
of close to US$100,000 by moving away from
an on-premise solution, said Mr Seah.
Based on our forecasts, we are condent of
another estimated US$200,000 savings from
licensing and administration costs.
With the implementation of the cloud
solution, Hersing's employees began to
communicate more efciently through
standardised instant messaging, web
Up-to-the-Minute Tracking of Delivery Status

Alpha Couriers Uses Cloud to Determine Location
The local logistics industry has evolved over the years, not just due to the types of
packages to be delivered, but related services have also been added by logistics and
transport companies in a bid to provide one-stop shop solutions. However, the
difference is minimal amongst various service providers in the market, which led to
pricing competition. Alpha Couriers bucked the trend by focusing on its customers' key
concern: where is the package now, and when will it arrive?
When the item is needed urgently, I would

want to know how much longer to wait,
said personal assistant Ms May-In Koh, 39.
How can I tell my boss 'the courier guy is
on the way' when I do not know where or
how far he really is? Also, the admin person
at the courier company would not be able to
help once the package is out of the door.
So, I would rather send important letters
personally by taking a taxi.
The Challenge
When Alpha Couriers began operations in
1995, the company offered services similar
to its competitors, including express
delivery (within the hour), three-hour
delivery (from pick-up to destination), as
well as next-day delivery. Even though the
company worked on offering better services
to customers, the choice between Alpha
Couriers and its competitors would usually
be inuenced by the availability of the
courier company to deliver within the
required period, as well as the related fee.
As local courier companies function within a
tight operational budget, the staff strength
of dispatch teams is understandably small.
Most courier companies would usually
assign a low-cost mobile SIM card to its
dispatch drivers for co-ordination work.
Unfortunately, such calls or SMSes often go
unanswered until much later, as the drivers
are usually on the road. This meant that
courier companies are unable to full
potential urgent orders even if the courier
is within the vicinity of the pick-up point.
This has resulted in opportunity loss.
ORGANISATION
Alpha Couriers Pte Ltd
INDUSTRY
Logistics
CHALLENGE
Not knowing the exact location of
its couriers incurs opportunity costs
such as missed orders. Couriers are
also not able to get help from the
H Q w h e n t h e y l o s e t h e i r w a y,
causing a delay in package delivery.
SOLUTION
Track-and-trace using the cloudbased Google Maps Coordinate, Alpha
Couriers is now able to assign jobs
with greater efciency and provide
more accurate location information to
its customers.
BENEFITS
Pay-per-use model
Always-on solution
Little or no training needed as the
solution interface is familiar to
users
Solution is easily scalable
The Idea
Over time, Alpha Couriers noticed two
sustained trends: the number of urgentdelivery requests rose sharply; and the
increase in number of enquiries about delivery
status. In order to full such requests, the
company needed more information on the
location details of its couriers.
How could the company pinpoint the location
of its dispatch couriers, and be able to advise
clients of the best delivery timeslot option?
The answer - a cloud-based location and
workforce management solution by Google.
The Improved Process

To trace the movements of its mobile team,
co-ordinators at Alpha Couriers' headquarters would access Google Maps, where
location details of the company's dispatched
couriers were shown. This is done without
the need to call the couriers over the phone.
The co-ordinator would then be able to
assess within minutes the viability of the
next urgent delivery request, shortest time
period for the pick-up, or the next best
available option.
With the help of its vendor, Alpha Couriers

began tests on the viability of the system. An
important aspect that facilitated the solution
was the realisation that most of its dispatch
drivers own smart phones, which could be
utilised for location tracking.
When a new order for an urgent delivery is

conrmed, the co-ordinator would be able to
send relevant details (e.g. contact person,
contact number and pick-up address) to its
mobile team, with minimal human error.
Couriers on the move would also be able to
view a list of delivery orders to be fullled
and plan their work routes more efciently.
Using the Google Maps Coordinate system,

dispatch co-ordinators could then determine
the location of its couriers, map routes taken
and gain greater visibility of work done.
With the cloud-based tracking system, coordination work at Alpha Couriers' headquarters has become noticeably more
efcient. The ability of the system to keep
Upon launching the app, the user may select

the account to be used
The administrator will be able to select the eld

team closes to the job location
46
job history records allows the management

team to be better equipped to plan for
improved service solutions.
Although the system has only been
implemented for a few months, the
benets are obvious. We are now better
prepared to take on more urgent job
requests, and therefore serve our
customers better, said Mr Jason Chua,
managing director of Alpha Couriers Pte
Ltd. This is an accessible system to us
as we are not required to put in a huge
investment at the start. This means we
can continue to reap the benets for a
longer time.
Screen shots from application
The company may preset specic mandatory elds for its eld couriers
Cloud Gives Timely Information On Environment

NEA Shares Near Real-Time Environmental Data with
Cloud Solution
The National Environment Agency (NEA) is the lead government agency responsible for
improving and sustaining a clean and green environment in Singapore. NEA develops and
spearheads pro-environment initiatives and programmes, together with its partners from the
People, Public and Private sectors. These programmes aim to galvanise community support
to care for the environment, adopt an environmentally friendly lifestyle, and encourage
environmental ownership. One of the ways the NEA achieves these goals is by sharing near
real-time environmental data that relates to the weather, air quality, public health and
energy efciency to the public via its corporate website, www.nea.gov.sg. The near real-time
information is to help the public make greener and healthier choices. However,
accommodating to a sudden surge in high number of users visiting the NEA website, during
a dengue epidemic or haze period has its challenges. Find out how NEA has used the Cloud
Solution to overcome this problem.
My family of four treasures our weekends

together, and such days are usually spent
outdoors, said Mr Adrian Wang, a technician
and father of two young children. But with
kids, it is at times a challenge to pack for a
whole day out especially if the climate
condition is unpredictable. That's why I'm
constantly on the Web checking for the latest
status.
The Challenge
Singapore's tropical climate exerts a
signicant inuence on institutions as well as
individuals. For instance, from the type of
sports suitable in the prevailing climatic
condition for the population's participation, to
rms requiring metrological data to conduct
climate resistant businesses. Over the last
few years, Singapore has experienced higher
humidity, higher rainfalls, dengue, haze, and
other unusual environmental phenomena
caused by regional natural disasters.
On a daily basis, the National Environment
Agency (NEA) tracks and monitors environmental conditions and updates its website
(www.nea.gov.sg) with environmental data.
This includes temperature levels, humidity
levels, rainfall areas, ash ood warnings, air
pollution levels (PSI), lightning alerts, energy
efciency levels, and even dengue clusters.
Many residents rely on the above information
to plan their day or take precautions wherever
possible. NEA observed that accommodating
to a sudden surge in high number of users
visiting the NEA website, during a dengue
epidemic or haze period has its challenges.
ORGANISATION
National Environment Agency
INDUSTRY
Government
CHALLENGE
NEA observed that accommodating to a
sudden surge in high number of users
visiting the NEA website, during a
dengue epidemic or haze period has its
challenges.
SOLUTION
A cloud-based Content Delivery Network
that deployed in multiple data centres
across the Internet to handle the
sudden spike in trafc to the NEA website.
BENEFITS
Scalability
Pay-per-use model
Capacity-on-demand
Secure platform, with 99% uptime
Allows for up-to-minute updates
To boost the resilience of the NEA websites,

the team ne-tuned the performance of
internal applications and changed the host
name of the content management system.
The team also conducted a series of rigorous
functional tests within the SOE network and
via a direct connection to the Internet.
When transitioning to the distributed system
began, close co-ordination efforts between
several parties such as SGNet, the web
hosting vendor and the application team
were required to ensure smooth deployment
of the CDN service. It took four hours to
complete the process.
Source: Our Environment, Safeguard, Nurture,

Cherish
The Solution
The rst thing NEA team needed was to
lessen the demand on our network backbone
with a new distributed system far more
exible and scalable.
A cloud-based Content Delivery Network
(CDN) was considered. This network
encompasses a large number of system
servers distributed and deployed in multiple
data centres across the Internet. CDNs are
known to relay content to a large number of
users with high availability and high
performance. Such a system would be able
to handle the sudden spike in trafc to four
NEA websites and be able to display key and
dynamic environmental statistics and images
near real-time.
Once this idea was approved by the management of NEA, the operations team roped in a
local service provider of Envision services to
assist. The project was scoped and trials
conducted within a period of one-year, in mid2011. The team began by prioritising the
robustness of the website as its key objective.
50
The results
For a setup of 400 servers across three
major ISPs, it will probably cost NEA close to
several million dollars per year, in terms of
infrastructure and maintenance costs, said
Mrs Tan-Koh Yang Get, Chief Information
Ofcer at the NEA.
She shared that the cost savings is substantial as the payment is based on usage for
extensive platform coverage. The other
savings come from less manpower resources
to replace or refresh systems.
The cloud's pay-per-use model also meant

that NEA could subscribe to a capacity ondemand option.
Mrs Tan said, But most importantly, the
results from CDN implementation have
been positive. Faster images and more

accurate data transmitted. The number
of visits to NEA's four websites has
increased approximately three-fold, to
more than 8 million visits every year.
Dengue Cluster Information
Rain Areas Animation
Cloud Injects Efciency into Public Healthcare

IHIS Prescribes Virtual Platform for Real Results
In the effort to create a world-class healthcare system, the Ministry of Health Holdings
(MOHH) an organisation structured as the holding company of Singapore's public
healthcare assets formed the Integrated Health Information Systems (IHIS), the
consolidated entity of IT resources of Singapore's restructured healthcare entities. The
purpose is to enhance the performance of Singapore's public healthcare system, while
leveraging on economies of scale in the healthcare industry for greater efciencies.
When I brought my elderly mother to the

polyclinic after the sessions at TTSH, the
nurse kept insisting that there was no
doctor's record for the pills even though the
doctor conrmed it during the consultation at
TTSH, and during the session at the
polyclinic, complained housewife Ms Janice
Koh, 43. I ended up coming back another
day to collect the medicine after the clinic
staff checked again. It was really a waste of
time!
The Challenge
IHIS was set up to create synergy and
efciency in the management of IT resources
and services within the healthcare clusters.
One of IHIS' main objectives is to integrate
patient care services delivery through
technology, across all the public healthcare
organisations in Singapore. To support this,
IHIS has more than 900 IT staff members to
facilitate better care delivery across nine
hospitals and more than 20 specialty centres
and polyclinics in Singapore.
To this end, IHIS has implemented several
award-winning systems to keep healthcare
standards in Singapore top-notch. This
includes the Central Clinical Data Repository
database system, Radiology Information
System and Results Reporting System. But
the communications network throughout
were disparate, which sometimes caused
message relay lapses. While an option is to
continue using the legacy systems, it did not
seem viable as the hardware needed an
upgrade which will require signicant capital
expenditure (CAPEX).
ORGANISATION
Integrated Health Information
Systems
INDUSTRY
Healthcare
CHALLENGE
Inconsistent email environment
across key healthcare institutions led
to inefciencies; legacy systems
unable to support evolving business
needs
SOLUTION
Developed cloud-based Healthcare
Institutions Email System (HMail)
that uses a utility charging model
BENEFITS
Encourages collaboration
Offers low CAPEX and Pay-per-use
model
Provides secure platform, with
99% uptime
Has quick setup
Allows easy scalability
Enables potential of solution beyond
emails
Furthermore, mobile access for travelling

healthcare practitioners was limited to only a
few staff members, although the need was
required by a larger group. There were simply
insufcient resources be it budget, time or
manpower to improve the situation with
the existing hardware set up.
The Solution
Faced with the opportunity for an overhaul
but still limited by a nite budget, IHIS
decided to go for a cloud-based solution
during the design phase of the new Central
and Common Messaging System.
The list of requirements included: the ability
to allow users to access emails and
collaborative documents at their convenience,
from any secure device; the user experience
must be intuitive enough to eliminate the
need for training; and no set up effort
needed.
The new system should also provide other
messaging or collaboration services to
enhance users' experience and heighten
communication efciency. It should also be a
robust, secure infrastructure with the
exibility to allow for future resource
maximisation of the platform. And this is
where the cloud's low-or-no-CAPEX model
reveals its advantage.
The implementation was a breeze, shared
an IHIS staff member, and took nine months
to undertake proof-of-concepts and hold
54
discussions.
After the intensive period of study, the
utility-and sub-scription-based service
Healthcare Institutions Email system (or
Hmail), was conceived.
To future-proof the system, HMail is
designed to be compatible with most
operating systems: Android, iOS and
Windows Mobile.
Based on current hardware rates, the team
also estimated that the move from onpremise to a cloud-based model would likely
save the organisation more than S$7 million
in operational expenses over ve years.
To the support team at IHIS, HMail is an
improvement in work support experience as
well. According to a team member, the new
system saves time, money, effort, is easy
to use and most importantly, secure enough
to protect our patients' condential
information.
Hmail Help Portal
Hmail Help Portal
Quick Reference Guide
Hmail Online Help Portal
The new system is much easier to

manage, and it meets our long list of
criteria. Users can now access their
emails anytime, from any device at hand.
There's no real obstacle anymore, said
Mr Ong Leong Seng, chief architect
and group director of Architecture,
Integration and Development at IHIS.
Users now have a platform which is

robust, secure, reliable and easily
available. To further future-proof the
system, the team has also implemented
other messaging collaboration services
to enhance users' experience for
healthcare professionals in Singapore,
said Mr Ong.
User Guide
Laying the Foundation for Productivity Growth

Koon Holdings Adopts Cloud for Email System
Koon Holdings Limited is an established infrastructure construction and civil engineering

service provider in Singapore. It has taken part in the country's reclamation and construction
projects. This include projects such as the construction of the Serangoon Reservoir, the Ulu
Pandan Water Reclamation Plant, as well as the expansion of Jurong Island. As part of its
strategy to increase overall productivity, Koon Holdings sought solutions to equip its staff
members with mobility tools and a more efcient way to communicate, even at work sites.
In the construction industry, a car is

important because you need to carry
around kilogrammes of blueprints and
printed mails, said architect Mr Justin Goh,
58. But nowadays life is so much easier for
the younger generation. I am curious to
learn about the new technological solutions
that allows me to access the blueprints
online without having to carry the printed
around.
The Challenge
With over three decades of experience,
Koon Holdings has established itself as one
of the leading infrastructure construction
and civil engineering companies in
Singapore. The organisation has over the
years undergone several changes in its
operations to support its evolving portfolio
of services: from providing transport and
manpower, moving materials at work sites,
to becoming a full-edged contractor
credited with an A1 grade from the Building
and Construction Authority of Singapore. It
has made signicant progress in business
diversication, but as for any business,
continuous improvement is always required
to sustain the momentum.
Most of the engineering staff members are
usually at the construction sites where no
established communications systems are
available. This could continue for days,
even months. Apart from mobile phones,
it proved to be challenging for the
headquarters' team to connect, update and
even share critical information with site
members without delay.
Preparation of
documents which needed approvals from
management took a long time due to the
need to shuttle these documents between
work sites and headquarters.
ORGANISATION
Koon Holdings Limited
INDUSTRY
Infrastructure construction and civil
engineering
CHALLENGE
The company's engineering workforce
needed reliable access to emails at
worksites, but did not have the time
to go through extensive training on
setting up accounts.
SOLUTION
A cloud-based solution provides the
mobile engineering team with anywhere, anytime access to critical
mails. The cloud platform also allows
site managers to store and access
heavy documents such as site plans
at the work sites.
BENEFITS
Anywhere, anytime access to
critical emails and plans for
authorised staff
Scalable and cost-effective
Secure access of condential
documents via the Web
The company's email system was hosted

offsite and available via Microsoft Outlook.
IT administrators had to manually set up a
workstation at each work site and congure
the user's email, a time-consuming effort
which usually took two hours' work.
members through the use of video

conferencing facilities within the platform.
Also, the cloud's affordable pay-per-use
model provides savings for the company in
both monthly expenses and IT manpower
across board.
Another challenge faced was the volume of

large les such as blueprints which needed
to be shared. These les quickly add up,
easily exceeding the limit set for each email
account.
The cloud platform also gives easy access

to site managers using portable laptops
without the need to install workstations
onsite. Furthermore, employees do not
need to be trained in using a customised
email environment. All they have to do is to
boot up and download emails, within an
environment that they are already familiar
with.
The Solution
The management needed to solve the
situation quickly: there had to be a way to
communicate in a timely manner, track
such communications for audit purposes,
collaborate and store work plans securely,
as well as be easily accessible.
That is when the company turned to the
cloud-based Microsoft Ofce365 solution, a
group of cloud-based applications that
includes calendar sharing options, and
conferencing services. On the cloud,
authorised users are able to collaborate,
share critical documents without delay, and
track versions of project documents.
Moreover, team members may also share
calendar details with one another, a useful
feature for keeping in touch with frequently
offsite members.
With the implementation of the cloud
b a s e d s o l u t i o n , t h e c o m p a ny e n j o y s
signicant operational savings, in both time
and budget.
For example, the company benets from
reduction in travel expenses for staff
58
Employees also need not rely on portable

hard drives to backup documents. They now
have the option of using expandable cloudbased storage that is part of the platform.
The benets from these new IT infrastructure led to noticeable productivity gains for
Koon Holdings.
If a computer crashed, we'd lose almost
100 per cent of what belonged to that staff
memberdocuments, emails, everything,
said Mr. Vincent Martin Beldua, senior IT
executive of Koon Holdings.
The cloud-based solution eliminates
the risk of losing emails, and even
facilitates teams to share les without
even having to email them, said
Mr Beldua.
Tee Off to Better Purchasing Management

Orchid Country Club Implements Cloud for Accuracy
The Orchid Country Club (OCC) has given Singaporeans a chance to enjoy the facilities and
experience of a country club resort. The club was the brainchild of the late President Mr
Ong Teng Cheong, who dreamt of a golf and country club affordable for workers. Today,
the OCC is a thriving operation with a turnover of at least S$30 million annually, offering
services such as banquet hosting, games hosting and golf events and tournaments, as well
as a relaxing ambience for workers.
No matter how efcient you are, there will

always be over-hiring of temporary workers
for events like weddings, said Mr P.N. Loh,
a 22-year veteran events co-ordinator. It
will be a bigger issue if the event is largescale or if the banquet hall caters to
hundreds. Plan all you want but you can
never hit 100 per cent accuracy can you?
The Challenge
Since 1993, Singaporeans have been
ocking to OCC to take in the experience of
facilities which would have been exclusive
to the wealthy. The club's three wellgroomed 9-hole golf courses, expansive
facilities and accessibility made it a well
visited recreational spot for family leisure
time.
As such, OCC became the natural choice as
a venue for event organisers. This meant
that the club would have to increase the
availability of manpower or casual labour
each time an event is held. In the
hospitality industry, casual labour costs are
usually treated as an expense, and the
requisition of casual labour would require
the same sourcing process as small-value
purchases.
For the operations team at the OCC, paper
les and folders had been used to create,
record and obtain approval for casual
labour requisition ever since the club's
opening. But that has often times cost OCC
to incur unnecessary expenditure, due to
the human errors associated with such
manual processes.
ORGANISATION
Orchid Country Club
INDUSTRY
Hospitality, Food & Beverage
CHALLENGE
Using traditional methods of records
keeping, Orchid Country Club incurred
unnecessary costs from double requisitions for resources such as casual
labour.
SOLUTION
Cloud-based system to run the casual
labour requisition system, with
updates by the minute.
BENEFITS
Low CAPEX; pay-per-use model
Allows for greater potential usage
with other work function & processes
Specically, errors may occur in the form of

duplication of requested resources which
leads to paying twice the same need, or
incorrect authorisation processes that
may give rise to potentially fraudulent
situations.
These situational outcomes reect poor
control of an event's requirements, possibly
turning into audit nightmares. A solution
was needed immediately as the demand for
casual labour is expected to increase with
the club's growing popularity.
The Solution
Faced with a limited budget and a list of
concerns, OCC approached vendor Bizmann
System for viable solutions. The cloud
platform suited the OCC management
team's requirements well. Its pay-per-use
model allowed a rst-time organisation
using cloud to test and get comfortable
with the system without risking a large
amount of funds.
The rst process to be overhauled was the
requisition of casual labour, and this
change saw an immediate plunge in the
number of human errors. Due to the prole
of most employees at the OCC as well as
the temporary workers, paper-based les
are still being created for the purpose of
identifying and acknowledging casual
labour staff. However, that's where the
paper trail ends here. The process then
sees this information being input into the
cloud-based infrastructure for immediate
updates and required approvals.
This allowed the management to keep upto-date tabs on the difference between
budgeted and actual expenses on casual
labour.
Beyond implementation, the process took
several weeks to be fully adhered to but the
change is both permanent and sustainable.
With this success, the management now
looks to deploy cloud-based systems to
improve other existing business processes.
One year after the implementation of the
cloud solution, OCC estimated that savings
are signicant.
Humans are usually the variable factor,
said Mr Peter Goh, general manager of
Orchid Country Club. One may put in place
processes and tools but there will always be
inconsistencies.
Cloud computing offers smaller
organisations like Orchid Country Club
the opportunity to gain access to tools
and platforms that other larger
enterprises have, simply based on its
pay-per-use pricing model. Now we
don't have to worry about raising funds
for capital expenses and other related
upfront costs. This is good news
because it helps solves the problems
that stop us from being better, said Mr
Goh.
24/7 Self-Service Curriculum on Cloud

For Higher Learning Institutions
Established in April 1990, Temasek Polytechnic (TP) is one of the top providers of paraprofessional education in Singapore. TP currently offers 52 full-time diploma courses in the
areas of applied sciences, business, design, engineering, humanities & social sciences, and
informatics & IT to around 15,000 students. It also offers over 40 part-time courses, up to
the advanced diploma level. But with the rapid change in technology, how could the school
maximise its existing physical, hardware and manpower resources to achieve this objective?
The process of getting a lab or some

required resources can sometimes be
uncertain, said third-year design student, Ms
Alyssa Mok, 19. We would love to have the
opportunity to work wherever there is
access.
The Challenge
With the pervasiveness of smarter technology
and faced with a new generation of students
growing up in the digital world who expect to
learn anytime, anywhere, on any device,
Te m a s e k Po l y t e c h n i c s ( T P ) S c h o o l o f
Informatics & IT (IIT) began to put in place
infrastructure and technology to support the
expectation for mobility, exibility and
accessibility.
The lessons at TP were conducted in
traditional classroom settings and computer
laboratories. However, the school recognised
the need to provision computing resources
quickly and efciently to meet the expectation
for information and resources on the go.
Thus in 2007, TP embarked on a test bed for
academic computing solutions.
To respond to the expectations of digital
native learners for mobility, accessibility,
exibility and collaboration, the School of IIT
had to create a platform that would provide
students and teaching staff with the right
tools and ability to access learning resources
24/7, through multiple devices such as
desktop computers, laptops and smartphones.
ORGANISATION
Temasek Polytechnic
INDUSTRY
Education
CHALLENGE
To provide the resources required for
teaching and learning, as well as
meeting the expectations for accessibility, mobility and exibility.
To provide students with Web access,

so as to promote efcient learning
and prepare for unforeseen circumstances such as epidemics.
SOLUTION
Infrastructure with VDI systems that
enabled scaling and exibility using a
cloud-based platform.
BENEFITS
Increased deployment speed for
needed resources
Signicant cost savings as compared to traditional sourcing
Provides access to resources anytime, anywhere
62
The fact is that newer smart computing

devices are launched almost every quarter,
and are more affordable than before, said Mr
Joseph Lim, manager of Infrastructure
Systems and Technology at Temasek
Polytechnic's School of Informatics & IT.
In the past, many of the lessons could only

be delivered within the classroom or
computer laboratory as the lessons required
the use of specic software that was only
installed in a particular classroom, explained
Mr Lim.
There were many new social media

applications that facilitated more online
collaborative work groups at different times
of the day. This led us to think about how it
changes the way people teach and learn. We
decided it was important to respond to this
change and to innovate our approach
to teaching and learning.
So the team thought: why not offer

curriculum that the students may access
anywhere, and at their own convenience?
This would also reduce the time tabling
constraints on physical lab facilities and
ensure that delivery of lessons is not
constrained to a particular lab at a
particular time.
Mr Lim and his team faced another challenge:

the need to optimise the use of existing
resources such as physical hardware,
software and computing support in a cost
effective way.
In 2011, the School of IIT implemented

the cloud-based VDI (virtual desktop
infrastructure) environment so that
commonly shared resources could be better
utilised, without denying any student or
faculty member the conveniences or
availability of usage.
Real Problems Solved by Virtualisation

Mr Lim and his team saw the trend of faster
and more exible provisioning of computing
resources through virtualisation being
launched swiftly within the IT industry. The
School of IIT saw that this could be the
answer to the changing expectations of
learners and tutors.
The focus would then shift to exploring
solutions using Platform-as-a-Service (PaaS).
This would not only remove the dependency
on the physical hardware and labs, but offer
new work process improvements with greater
exibility in engaging students.
Mr Lim also noted the observed increase in

productivity and smoother internal customer
support when depended-upon service
became self-service, which led to a better
environment for all.
The goal of our team is to be responsive
to the needs of staff and students. We
seek to deliver a quality educational
experience, said Mr Lim. Thanks to the
adoption of the PaaS and Infrastructureas-a-Service models, we have been able
to provision academic computing
resources more effectively.
Charities Gain Greater Transparency with Cloud

Heartware Network Assures Donors with Timely Data
Singapore-based charity Heartware Network was established in year 2000 to empower the
youths in Singapore with opportunities to render their services in the community and the
chance to develop their leadership skills. Its volunteers are involved in community projects
such as the National Day Parade, tuition for lower primary school students, as well as to
provide entrepreneurship opportunities. The charity estimates an annual running cost of
S$800,000 and seeks public donations to sustain its operations. But with growing public
scepticism in recent years, the charity needed to nd a way to ensure greater transparency.
There are many charities seeking donations,

saying that what they do is for public good,
said Mr Tim Goh, 49, a sales manager. But
what would convince me is how the charity
handles it nances and what public donations
are used for. Knowing this on-time, and not
once every year from their annual report
would motivate me to donate.
The Challenge
The Heartware Network has been running a
series of youth empowerment programmes
since year 2000, with the purpose of
developing the leadership of the next
generation in Singapore. Activities included
tuition sessions where youths mentor needy
younger children and the YouthBank
programme where youths have the opportunities to recruit, organise and manage
volunteers for meaningful community
projects such as the National Day Parade.
These activities also include opportunity and
volunteer matching, as well as training
sessions.
In recent years however, Singapore charities
have been facing greater challenges in raising
donations and volunteer support. This was
widely attributed to the reported mismanagement incidents by other charity organisations.
Based on feedback from the public as well as
its supporters, Heartware Network decided
to work towards ensuring a transparent accounting and resource management system.
ORGANISATION
Heartware Network
INDUSTRY
Non-for-prot, Charities
CHALLENGE
Achieving transparency is the rst
objective of Heartware Network.
Secondly, the organisation needed to
prepare for staff turnover and ensure
that was consistency in training and
knowledge management.
SOLUTION
Cloud-based system to run the
accounting system so as to provide
large-sum donors a transparent view;
resource management and learning
system to manage the knowledge
transfer in a high staff turnover
environment.
BENEFITS
Scalability
Low capital expenditure; pay-peruse model
Allows for up-to-minute updates
The Solution
Heartware Network then approached local
systems integrator AKSAAS for assistance.
The charity needed to full a few top-level
needs: ensure that donations especially
large sums by single donors are
accounted for as soon as possible, and the
details of the donation are made available
to the donor and other nancial supporters
for verications. Secondly, to better cope
with the large number of volunteers,
Heartware Network needed to ensure that
intellectual resources such as training
content for youth leaders are not lost in
transition but retained for future reference.
The system also needed to be easily
scalable and accessible infrastructure as
the high number of users meant that little
time should be spent guring out how the
system could be used.
AKSAAS then offered Heartware Network a
cloud-based solution, one that is scalable to
accommodate the changing number of
users, and which did not require a high
capital expenditure. Called LiveCharity, one
of the most distinguishable features is that
large-sum donors (of S$10,000 and above)
are given user identication and passwords
to gain access into the Heartware Network's
nancial records, as an assurance of
credible resource management.
This meant that donors with password
access would be able to know Heartware
N e t w o r k ' s va r i o u s e x p e n s e s s u c h a s
salaries, out-of-pocket expenditure on
specic projects, and donation amount.
66
Staff at Heartware Network noted that this is

an effort over and beyond the criteria
specied by the Commission of Charities in
Singapore, which requires that not-for-prot
institutions of a public character post
nancial records online on an annual basis.
The other category of valued resource is the
know-how, or experience gained by
volunteers and staffers. Unfortunately,
experience is not something that can be
passed to the next incoming group if a staff
member or a volunteer leaves the organisation. This meant that the organisation would
have to spend more time and nancial
resource to train.
The fact that the system is scalable, does
not require a large upfront investment, is
available via Web access and easy to use
makes the cloud solution the right system for
Heartware Network to implement, said Mr
Raymond Huang, founder of Heartware
Network.
Mr Huang said, I feel charities should
be more open-minded to test cloudbased systems, instead of relying on the
memory of staff members to get things
done. From feedback received, this is
one difculty faced by many charities in
Singapore, that staff members take
away the learning and knowledge with
them when they leave. Since the
infrastructure is usually Web-based, it
means staff can access it anywhere if
volunteers require assistance, instead of
relying on the senior staff members.
Assembling Scalability for Greater Productivity

Ikano Retail Asia Adopts Cloud Email Infrastructure
The brand IKEA is synonymous with the attitude of modern living: essentials-focused,
user-centric, and exibility for its home furnishing business. The popularity of the brand's
ideals has contributed to the rapid growth of the group's business in Asia. This meant an
increase in the number of travel and form handling as the team manages its stores across
Southeast Asia, and spikes in the volume of emails trafc. How can this be managed for
consistency?
It is great to get my email almost

everywhere on Ofce 365 on my laptop, or
mobile phone. No problem with big
attachments, said Mr Steve L., a member of
the sales team at Ikano Pte Ltd.
The Challenge
Ikano Retail Asia manages four IKEA stores in
three countries across Asia: Singapore, Kuala
Lumpur in Malaysia and Bangkok, Thailand.
The brand's popularity with the cities'
increasingly educated and middle-class crowd
has also grown throughout the years, which
have well over 20 million visitors to its stores.
To maintain its popularity, IKEA has

successfully managed a series of marketing
campaigns: in-store and online promotions,
circulation of its widely-popular catalogue,
and other events. This meant more orders,
more customer enquiries and the information
processing demands have grown. Requests
had to be met faster and accurately.
To manage this growth, the team at Ikano

rst had to manage the spike in internal
communications - emails and e-form
workow. Another item on the list was the
rapid increase in purchase orders and travel
requests. With increase in travelling among
its staff, it is more efcient to access forms
electronically and process them while out of
the ofce. Looking for the appropriate
approving signatories is also a secure
process.
ORGANISATION
Ikano Pte Group (for IKEA Stores in
Singapore, Malaysia and Thailand)
INDUSTRY
Retail / Furnishing / Shopping centre /
Expansion
CHALLENGE
Ikano Retail Asia needed a consistent
platform to communicate with
employees across different markets,
as well as a robust, secure e-forms
system which can provide quick
request handling workow.
SOLUTION
Cloud-based email system set-up
and utility pricing model allows for
longterm focused and consistent
infrastructure planning.
Online PO and travel request system
also facilitates faster workow
administration.
BENEFITS
Ability to scale with ease within a
predictable budget
Allows milestones to be better
planned by management
The Solution
In 2010, Ikano began to increase its staff
strength and support business expansion, it
became increasingly challenging to provide
messaging and workow capacity across the
three cities.
The risk of losing data from mailboxes as a

result of a hard disk crash is greatly reduced.
Another plus is the predictable cost
associated with adding new users. This meant
that resource planning and development
could be budgeted with greater accuracy.
For example, the management had to grow

the user base in Thailand, Malaysia and
Singapore, to sufciently support each
country's market base. The internal hosted
email system was not able to scale in
a needed timeframe.
As its employees began to spend more time
shuttling between the different locations,
they began to face unpredictable connectivity
issues when retrieving emails, due to
bandwidth limitation (at times attributed to
location factors, e.g. some hotels or airports
wireless access), or even issues during log-in.
In January 2010, the IT infrastructure team
evaluated the cloud-based Microsoft Outlook
Web Access (Ofce365). The process of
analysis, evaluation of functionality and
performance of potential systems, technical
and security testing, training of staff
members, and a post-rollout review took six
months. The IT team then proceeded to
rollout across the three countries.
Now, employees at Ikano Retail Asia
operations are able to easily to access
messages via the cloud-based system, using
a Web browser of their choice regardless of
platform or device incompatibility. Scalability
of the cloud platform also meant that users
now have mailboxes with 25GB capacity. This
is a sizeable increase over the previous
allocated capacity. By using Web browsers
the difculty of re-installing or repairing
mailboxes is greatly reduced.
Another cloud system implemented supported

purchase requisition, travel requests and
travel claims. The team at Ikano worked with
vendor JustLogin to put in place a scalable
and exible system, which enabled
administrators to give up-to-the-minute
approval on requests.
For us, the greatest singular benet of
the cloud-based model is its ability to
scale, at a manageable level. This means
we can plan for growth milestones in a
consistent manner, emphasised Mr Pat
Merican, IT Manager with Ikano Retail
Asia.
It boils down to greater and sustainable
productivity levels, which is a crucial
element of the organisation's success,
said Mr Merican.
Moving the email system to a cloud-based

version meant lower costs in back-up
operations, minimising installation time, as
well as related recovery and set-up cost on
limited resources.
Directory Listing
Cloud Service Providers
71
SaaS Independent Software Vendors
96
Cloud Technology Companies
133
Cloud Training Providers
168
Background
1-Net Singapore is a wholly owned subsidiary of MediaCorp Pte. Ltd., Singapores
leading media company, with a complete range of platforms spanning television,
radio, entertainment productions, movie productions, newspapers, magazines,
electronic and digital media.
Cloud Services Offering
As one of the pioneers of broadband development in Singapore, 1-Net
currently manages telco-class carrier-neutral Internet Data Centres, along with
domestic and international connectivity. We provide server support, media
management, secure offsite data storage and virtual machines capabilities in a
hosted Cloud environment.
Contact Information
Name: Andy Ow, AVP
Email: andyow@1-net.com.sg
Tel:
+65 6244 7888
71
CLOUD SERVICE PROVIDERS
1-Net Singapore Pte. Ltd.

750E Chai Chee Road, #05-03, Technopark@Chai Chee, Singapore 469005
www.1-net.com.sg
Amazon Asia-Pacic Resources Pte. Ltd.

23 Church Street, Unit #10-01, Capital Square, Singapore 049481
http://aws.amazon.com
Background
Launched in 2006, Amazon Web Services (AWS) began exposing key
infrastructure services to businesses in the form of web services now widely
known as cloud computing. The ultimate benet of cloud computing, and AWS, is
the ability to leverage a new business model and turn capital infrastructure
expenses into variable costs. Businesses no longer need to plan and procure
servers and other IT resources weeks or months in advance. Using AWS,
businesses can take advantage of Amazons expertise and economies of scale to
access resources when their business needs them, delivering results faster and at
a lower cost. Today, Amazon Web Services provides a highly reliable, scalable,
low-cost infrastructure platform in the cloud that powers hundreds of thousands
of enterprise, government and startup customers businesses in 190 countries
around the world. AWS offers over 30 different services, including Amazon Elastic
Compute Cloud (Amazon EC2), Amazon Simple Storage Service (Amazon S3) and
Amazon Relational Database Services (Amazon RDS). AWS services are available
to customers from data center locations in the U.S., Brazil, Europe, Japan,
Singapore and Australia. To nd out more, please visit:http://aws.amazon.com
or email to aws-apac-info@amazon.com.
The AWS Cloud provides the exibility to build and run applications regardless of a
business use case or industry. To learn about some of the more popular AWS
solutions including Enterprise/Business Applications, Web Apps, Mobile
Apps, Social Apps, Gaming, Media Sharing, High Performance Computing
(HPC), Big Data, Disaster Recovery & Archive, and Public Sector
click here:http://aws.amazon.com/solutions/.
Contact Information
Name: Shane Owenby, Managing Director, Asia Pacic
Email: aws-apac-info@amazon.com
Tel:
+65 6722 0300
Name: James Liu, Director of Business Development, Public Sector, Asia Pacic
Email: jamesliu@amazon.com
Tel:
+65 6722 0312
72
Background
Chunghwa Telecom (CHT) is the largest telecom and ICT service provider in Taiwan. Its
services range from xed network, broadband Internet, mobile to data
communications. With a R&D team of 1,500 people, CHT has been proactively
developing and deploying various ICT products and solutions including IT security,
intelligent transportation management systems, cloud- based green building and
video surveillance solutions.
The Company is listed in both Taiwan Stock Exchange (2412) and New York Stock
Exchange (CHT). It has overseas presence and operating subsidiaries
in Europe, USA, and major markets in Asia Pacic region including Japan, China, Hong
Kong, Vietnam, Thailand, Indonesia and Singapore. In addition to all the cloud
infrastructure and resources in Taiwan, Chunghwa Telecom Singapore has set up a
cloud site at Equinix Data Center in Singapore.
Chunghwa Telecom offers the following types of cloud services:
1.
2.
3.
4.
5.
Computing-as-a-Service
Cloud Data Storage
Disaster Recovery
Private Cloud Appliance (Turnkey Hardware+Software)
Content Delivery
Contact Information
Name: Benjamin Liu, General Manager
Email: bencht@cht.sg
Tel:
+65 6392 2164 Ext 11
Chunghwa Telecom Singapore Pte Ltd

20 Kallang Avenue, Level 1 Lobby A, Pico Creative Centre, Singapore 339411
www.cht.com.tw/CHTFinalE/Web/
CITIC Telecom International CPC

1 Fusionopolis Walk, #06-11 Solaris North Tower, Singapore 138628
www.citictel-cpc.com
Background
CITIC Telecom International CPC ( CITIC Telecom CPC), a wholly owned
subsidiary of CITIC Telecom International Holdings Limited (SEHK: 1883), is a
trusted Information and Communication Technology (ICT) solutions provider with
multiple branches across Asia Pacic, and a preferred partner by multinational
corporations and enterprises.
CITIC Telecom CPCs offerings include: TrueCONNECT TM - an advanced MPLS VPN
service which employs state-of-the-art fully meshed network, TrustCSI TM - an
integrated suite of information security solutions, and SmartCLOUD - smarter,
better and high performance cloud computing solutions which complement the
companys managed network and security solutions. The company provides bestin-class communications and security solutions, along with a comprehensive
range of managed services to provide customers optimum efciency that directly
improves business productivity.
The company has won numerous global ICT awards and is the rst VPN service
provider in Hong Kong to receive all three certications in ISO 9001 - Quality
Management System, ISO 27001 - Information Security Management System
and ISO 20000 - Information Technology Service Management System.
High-availability virtual server (with virtual memory, storage, CPU, network and
physical port), email & collaboration, video conferencing, backup, replication &
recovery, trafc and application balancing.
Contact Information
Name: Wendy Tan, Marketing Manager
Email: wendy.tan@citictel-cpc.com
Tel:
+65 6580 7457
74
Background
Corous360 is a Singapore-based company which started its operations in August 2010
with the vision of providing an integrated suite of end-to-end services for the online
gaming industry.
Corous360 operates out of ofces in Singapore, Indonesia and Malaysia and is the
leading independent Games Cloud service provider in Southeast Asia, enabling game
developers, publishers and gamers to converge on a common platform and interact in
a single community.
Corous360 is a subsidiary of DeClout Limited, a public-listed entity listed in the
Singapore Stock Exchange and a leader in next generation technology driven services.
Corous360 Games Cloud offering is constituted by the 3 layers of services:
(a) Games Cloud Infrastructure
The rst layer involves the provisioning of the necessary computing resources and
network infrastructure for hosting games.
(b) Unied Payment Infrastructure
The second layer involves the provisioning of a system to facilitate online / mobile /
pre-paid game payments using a common virtual currency across Southeast Asia.
(c) Gamers Community Portal
The third layer involves the development of a gamer-focused website, where gamers
can access the games that we host, utilise available gamer tools and also interact with
one another.
Our Games Cloud Infrastructure services have been set up in Singapore, Indonesia
and Malaysia, supporting various major publishers including IAH Games, Garena
Online Pte. Ltd., MatchMove Games and PT VTC Online Indonesia. Some of the games
hosted include FIFA Online 2, Counterstrike Online, Heroes of Newerth, Fairyland
2, Superstar Live, Zone 4 and Granado Espada.
Corous360 helps lower operation costs and minimise business risks for game
developers and publishers while enhancing gamers experience through its regional
connectivity set-up across Southeast Asia. Additionally, Corous360 serves as a onestop shop for game publishers and developers looking for a platform which can
effectively help them expand into Southeast Asia.
Contact Information
Name: Winston Koh, CEO
Email: winston.koh@corous360.com
Tel:
+65 9660 0551
Corous360 Pte Ltd

29 Tai Seng Avenue, #05-01, Natural Cool Lifestyle Hub, Singapore 534119
www.corous360.com
Exabytes Network (Singapore) Pte Ltd

30 Rafes Place, Level 17 Chevron House, Singapore 048622
www.exabytes.sg
Background
Exabytes has specialized in providing web hosting services since year 2001.
Ranked No. 1 in Malaysia since 2005 till today, we now serve over 60,000
customers (from individuals, students, small & medium size businesses, to
government and public listed companies) in 121 countries and manage over 1,000
servers with 60,000 registered domains. Our products include the latest Cloud
Hosting (multi-locations), Domain Name Registrations/Renewals, Business Web
& Email Hosting, Reseller hosting, Easy.MY hosted E-Commerce Solution (lets
customers instantly start their online shops and sell on Facebook and their
websites), CDN (Content Delivery Network), EBuzzzz Voice/Email Marketing,
Premium Business Email hosting with Exchange ActiveSync, InstantWebsite, VPS
Hosting, Dedicated Servers, Co-Location services, SSL Web Certicate,
Kaspersky Hosted Email Security, etc.
1) EBiz Cloud Shared Hosting - For Small and Medium Sized Business Owners
who need websites and emails accounts with their own domain names and hosted
on Cloud Infrastructure. Cloud technology allows website owners to fully focus on
their websites, e-Commerce, products, prots, etc. instead of hardware and the
huge cost commonly incurred in upgrading.
http://www.exabytes.sg/cloud/hosting/
2) Flexi Cloud Server - For High Trafc Websites / Portals / Web Applications /
Hosting Resellers who require root / administrator access. Cloud is frequently
related to better website experience because of its ability to maintain website
loading speed even at times of unpredictable web trafc surge.
http://www.exabytes.sg/cloud/servers/
3) Flexi Cloud Nodes - For ISVs (Independent software vendors), Web
Developers, Users who need elastic server resources. With cloud, your website or
server power is on demand, i.e. website or server power increases instantly during
web trafc peak and decreases instantly during web trafc off peak which in turn
provides web visitors with optimum website speed and best website experience.
http://www.exabytes.sg/cloud/nodes/
Contact Information
Name: Roger Lew, Business Development Manager, Exabytes International.
Email: sales@exabytes.sg
Tel:
+65 6809 6164
76
Background
Fujitsu is the leading Japanese information and communication technology (ICT)
company offering a full range of technology products, solutions and services. Over
170,000 Fujitsu people support customers in more than 100 countries.
Fujitsu offers a comprehensive range of trusted cloud solutions and services to
support business goals - more rapidly, at lower cost, and with greater agility.
Fujitsu Cloud Services include standardized IT services which you can use within a
very short space of time without having to deal with complex hardware and
software. For enterprises that would like to implement their own cloud
infrastructure, Fujitsu offers pre-integrated and tested infrastructures for faster
implementation and earlier savings with minimum cost outlay.
Our cloud services:
Operate from a Fujitsu designed, installed and managed, environmentally
friendly Singapore-based data center.
Feature the widest range of cloud services and most comprehensive range of
congurations options.
Leverage Fujitsus strong heritage in integration and managed services to
reduce risks relating to security and performance.
Our cloud services can be delivered through three different models:
Private Cloud is a standalone environment, built and managed for a single
customer and located behind an enterprise rewall.
Public Cloud is a shared environment, usually accessed over the internet.
Fujitsu has longstanding alliances with public cloud providers including
Microsoft and salesforce.com.
Fujitsu Trusted Cloud is a hybrid platform which combines the ease of use of a
public cloud with the condence and security of private cloud. Services are
hosted in Singapore data centers with secure private connections to your
network.
Contact Information
Name: Danny Lim, Sales Director, Public Sector
Email: limmc@sg.fujitsu.com
Tel:
+65 9145 2495
Fujitsu Asia Pte. Ltd.

20 Science Park Road, #03-37, TeleTech Park, Singapore Science Park II,
Singapore 117674
www.fujitsu.com/sg/cloud/
Google Asia Pacic Pte. Ltd.

8 Marina View, #03-01, Asia Square 1, Singapore 018960
www.google.com
Background
Googles innovative search technologies connect millions of people around the
world with information every day. Founded in 1998 by Stanford Ph.D. students
Larry Page and Sergey Brin, Google today is a top web property in all major global
markets. Googles targeted advertising program provides businesses of all sizes
with measurable results, while enhancing the overall web experience for users.
Google is headquartered in Silicon Valley with ofces throughout the Americas,
Europe and Asia. For more information, visit www.google.com.
Google enterprise products make your users more productive by combining the
innovation and ease of use of Googles consumer products with the features,
security and support that your organization requires. We offer solutions to meet
the needs of organizations of all sizes for productivity and collaboration, maps for
business, and cloud services. For more information, visit cloud.google.com.
Contact Information
Name: Cathy Yum, Head, Enterprise Marketing, Asia
Email: cathyyum@google.com
Tel:
+65 6521 8376
78
Background
Iconz-Webvisions is Asia Pacics premier Cloud and managed services provider.
We help businesses take advantage of the power of the Internet - seamlessly and
effortlessly using cloud technologies. As a service provider in the business for over
20 years, we are committed to delivering exible solutions and a superior
customer experience, locally and regionally, thus making us the preferred, trusted
business partner. Since 1992, Iconz-Webvisions has enabled over 100,000
customers in 40 countries with more than 70% originating from Asia. We operate
seamlessly across 7 key markets and have the largest pan-Asian footprint of cloud
hosting facilities in Asia Pacic covering Singapore, Malaysia, China, Hong Kong,
India, New Zealand and Australia. We take pride in our strong track record, cloud
expertise and our ability to understand our customer needs to provide the right
solutions.
The Iconz-Webvisions Cloud is an Infrastructure service consisting of best-ofbreed enterprise class hardware, and industry leading virtualization solutions
brought together to deliver a cost effective, resilient and scalable solution to our
customers. Our Virtual Machine solutions have been designed to be robust,
resilient and fast.
These solutions have plug and play access to a multitude of services including
Virtualized Storage, Firewalls and a managed suite of services supported by the
highly skilled Iconz-Webvisions technical team of engineers. For those customers
looking for even higher levels of service, the Iconz-Webvisions cloud solution
comes with options that include clustered blades, high performance servers,
incorporating redundancy and High Availability technologies.
Contact Information
Name: Dennis Wee, Country Manager (Singapore)
Email: sales@iconz-webvisions.com
+65 6773 9388
Tel:
Iconz-Webvisions
75 Science Park Drive, #02-06/07, Singapore Science Park 1, Cintech II,
Singapore 118255
www.iconz-webvisions.com
Kronicles (Singapore) Pte. Ltd.

51 Changi Business Park Central 2, #09-12, The Signature, Singapore 486066
www.kronicles.asia
Background
The Kronicles Objective
Kronicles aims to lead the enterprise data management industry in Asia with the
support of a unique and innovative business model and technologies that
provide the ultimate protection for critical and sensitive data.
The Kronicles Solution
Headquartered in Singapore, Kronicles addresses the growing challenges of data
storage and recovery in six countries in the Asia Pacic: China, India, Indonesia,
Malaysia, Philippines and Singapore.
Kronicles Backup as a Service delivers a fully managed solution that provides onsite hardware, connectivity and off-site data storage and replication as a
fully managed service, paid for on a monthly basis.
Kronicles BaaS (Backup as a Service) consist of provision of a Peripheral On-Site
Device that backups company data of up to 30 days and a replicate of this backup
data at our Data Center. This is to provide for Business Continuity requirement
when the need arises. The service is available on a subscription agreement for
36 months.
Contact Information
Name: Timothy Ding, Director
Email: timothy@kronicles.asia
Tel:
+65 6741 1555
80
Background
M1 is a leading full-service provider of mobile, xed communications, data centres
& cloud services in Singapore. With a strong emphasis on innovation, M1 prides
itself on providing cost-effective and customised solutions to encourage growth
and success for businesses of all sizes.
M1 Cloud Services offers a growing suite of cloud solutions for businesses. It is
designed to help companies increase productivity at low costs through scalable
computing resources and advanced software services that used to be
available exclusively to large enterprises.
Being the rst operator to launch and provide both ultra-high-speed bre
broadband services on Next Generation Nationwide Broadband Network (NGNBN)
in September 2010 and nationwide coverage of 4G network in September 2012,
M1 is now ready to enhance its offering with M1 Cloud Services, by providing highspeed internet connectivity for companies to access their services.
M1 Cloud Servers
Cloud Servers represent the next-generation of cloud computing technology by
offering virtualised computing resources to both SMEs and large enterprises. With
M1 Cloud Servers, businesses can maximise resource utilisation while enhancing
the security, scalability and exibility of on-demand computing power.
M1 SecureStorage
SecureStorage is a cloud storage service that offers military-grade security and
data protection through advanced encryption (256-bit AES) and Transport Layer
Security (TLS) technology. This way, businesses can safely access, back
up and share sensitive corporate data online.
M1 DesktopProtect
DesktopProtect effectively protects laptops, desktops and servers from viruses,
malwares and web threats. Powered by the global leader in cloud security,
DesktopProtect is designed to provide round-the-clock protection for computers.
Contact Information
Name: Willis Sim, Deputy Director
Email: simlh@m1.com.sg
Tel:
+65 6655 1111
81
M1 Limited
10 International Business Park, Singapore 609928
www.m1.com.sg/enterprise
Microsoft Singapore
1 Marina Boulevard, #22-01, One Marina Boulevard, Singapore 018989
http://www.microsoft.com/singapore/cloud/
Background
Microsoft is the worldwide leader in software, services and solutions that help
people and businesses throughout the world realize their full potential. Today,
over twenty million businesses and over a billion people use Microsoft cloud
services. Together with our partners, Microsoft is committed to delivering a broad
set of enterprise-ready products and business solutions that build on
what you already know.
Microsoft provides a range of cloud services which include software, platforms and
data centre infrastructure. These cloud services include:
Microsoft Windows Azure is an open and exible cloud platform that enables
you to quickly build, deploy and manage applications across a global network of
Microsoft-managed datacenters.
Microsoft SQL Azure is a highly available and scalable cloud database service
built on SQL Server technologies.
Microsoft Ofce 365 is a suite of combined services that brings together cloud
versions of our most trusted communications and collaboration products.
Microsoft Dynamics CRM Online provides a powerful CRM software delivered as
a cloud service.
Microsoft Windows Intune allows you to manage your PCs, protect them from
malware and other threats, and ensure that they have the latest Windows
upgrades - all from just one simple web-based console.
Microsoft has also built private cloud infrastructure with partners for next
generation mission critical data centres with its Windows Server, SQL Server,
Virtualization, Security and Infrastructure Management solutions. Please visit
http://www.microsoft.com/singapore/cloud/ to view the full range of Microsoft
cloud services.
Contact Information
Name: Central Marketing Group
Email: ask@Microsoft.com
Tel:
+65 6888 8899
82
Background
Headquarter in Singapore, NEC STEE Cloud Services; a leading Cloud Service
Provider is a joint venture company between NEC APAC ST Electronics (InfoSoftware Systems). We operate in one of the Most Trusted and Secure Cloud
Platform in Singapore characterized by 2NTier3+ DC with high levels of exibility,
scalability and security. With the combined strengths of both NEC and STEE, we
deliver an unique integration of enterprise-class infrastructure, a comprehensive
cloud platform, unmatched expertise in hybrid-cloud design and one of the rst
comprehensive security capabilities to both Public and Private institutions.
NEC STEE Cloud Services investing heavily in offering private, public or hybrid
cloud computing services that your business demands today. Our service
portfolio is on the following areas:
Application Hosting & Management
Backup & Disaster Recovery
Testing & Development
Security
Software as a Service
Contact Information
Name: Thoo Wee Meng, Chief Commercial Ofcer
Email: weemeng.thoo@nec-stee.com
+65 6372 8252
Tel:
Mobile: +65 9027 2720
83
80 Bendemeer Road, #07-03 Hyux Innovation Centre, Singapore 339949
NewMedia Express Pte Ltd / nGrid

Ascenix Singapore Data Centre, 25 Kallang Avenue, #05-04, Singapore 339416
http://ngrid.sg/main/home/
Background
nGrid, led by NewMedia Express, offers Software-as-a-Service applications using
blade server infrastructure provided by Fujitsu Asia, the groups designated
hardware vendor and systems integrator.
The consortium members include:
1.
NewMedia Express, a web hosting and managed services provider.
2.
Fujitsu Asia, a high performance computing hardware vendor and system

integrator.
3.
1-Net Singapore, a telco-class Internet Data Centre and info-communications

technology solutions provider.
4.
Microsoft Singapore, a leading software vendor.
5.
Advanced ERP, an enterprise applications developer.
Cloud Services Offerings

Compute-as-a-Service
Storage-as-a-Service
Software-as-a-Service
Contact Information
Name: Alan Woo, CTO
Email: alan@newmediaexpress.com
Tel:
+65 6396 7188
84
Background
NTT Singapore a wholly-owned subsidiary of NTT Communications (NTT Com)
provides coverage in the Asia-Pacic region, the Americas, Europe, Middle East
and Africa. Leveraging its world-class infrastructure, NTT Com provides
consultancy, architecture, security and cloud services to optimize the information
and communications technology (ICT) environment of our valued clients. NTT
Coms cloud-ready infrastructure includes an IPv6-compliant Global Tier-1 IP
network, the Arcstar Universal One VPN network reaching over 150 countries,
and more than 120 secure data centers worldwide. NTT Singapore is the
regional headquarters for NTT Com for Asia Pacic region.
TM

NTT Communications Enterprise cloud is an enterprise-grade, utility-based cloud
service that allows any company to simplify adoption on the cloud. Enterprise
clouds simplicity makes it exible and scalable to meet ever changing needs of
companies through the availability of the service on its own or as a custom built
hybrid cloud. Situated in NTT Communications state-of-the-art Data centers
globally, it is inter-linked via our industry-leading Tier-1 global IP network, for a
seamless user experience. Both private and public cloud services are available in
Singapore.
Services offered:
Global Cloud service & Global Virtualization service (GVS)

Managed Security service (MSS)
Backup & Restore-as-a-service
Storage-as-a-service
Monitoring-as-a-service
Connectivity : NTTi-net (ISP), Tier 1 Global IP Network, Global IP-VPN,
Global e-VLAN
Contact Information
Name: Zeena Saleem, Sales Director
Email: enquiry@ntt.com.sg
Tel:
+65 6438 3101
85
NTT Singapore Pte Ltd

20 West Pasir Panjang Road, #11-28, Mapletree Business City, Singapore 117439
www.sg.ntt.com
OpSource Inc.
6 Temasek Boulevard, #26-01 to 05, Suntec Tower Four, Singapore 038986
www.opsource.net
Background
OpSource provides cloud and managed hosting solutions that enable businesses
of all sizes to accelerate growth and scale operations while controlling costs and
reducing IT infrastructure support risks. More than eight hundred Software-as-aService ISVs, cloud platform providers, carriers and enterprises rely on
OpSources expertise, experience and agility to operate high-availability,
business-critical hosting environments. Our industry-leading Application
Operations service goes beyond traditional hosting by providing application
management, change management, performance management and application
optimization. OpSource Cloud TM is the rst cloud to bring together the exibility,
availability and community of the public cloud with the security, performance and
control the enterprise demands.
OpSource Solutions for Cloud Platforms provide the integration, engineering,
marketing and sales support required to launch and scale cloud-based solutions.
Our solutions are comprised of our best- of-class services, including:
OpSource Cloud Hosting is the rst Cloud solution to meet enterprise

production application requirements for security, control, performance and
ease of integration.
OpSource Managed Hosting includes management of the network, collocation,

servers, networking equipment and the operating system. Our Managed
Hosting platform is SAS 70 and PCI compliant.
OpSource Application Operations includes application deployment and change

management, database management, performance and optimization
management.
OpSource Business Operations includes a billing customer lifecycle

management system, analytics and outsourced end-user support services.
Contact Information
Name: Jon Beck, SVP Worldwide Alliances and Channels
Email: jbeck@opsource.net
Tel:
+65 4085 6720
86
Background
PTC specializes in providing enterprise data management solutions and services
to manage the challenges and enterprise customer data. Our total commitment
and vision on data management services empower our customers to achieve
greater performance, investment protection and maximum value.
Our knowledge domain is the ability to manage mission-critical data. We offer
consultancy to our customers on issues on complexity of IT infrastructures,
bandwidth resources, disaster recovery, storage growth of data and total cost of
ownership. Our solutions simplify data management, data access and
improve network performance.
PTC is the choice for many ISPs, leading enterprises, institutions and government.
Cloud Computing is delivering real business value to organizations. Enterprise
Cloud computing is used in various industries like Manufacturing, Financial
Services, Government, Defense, Life Science and Education.
IT organizations are under signicant pressure to create, deliver and maintain
exible IT services that enable the business to respond quickly to changing
business conditions. This growing need to support business agility requires a more
dynamic, automated data centre infrastructure. Virtualization provides a reliable,
exible platform that makes it possible to leverage existing infrastructure while
eliminating hardware dependencies and creating dynamic, standardized software
containers that can be moved and changed on demand.
We provide utility computing service provides computational and storage
resources as service where it is being consume and pay for on a per-use basis.
Commercial utility computing service allows companies to ofoad from having to
invest massively in IT infrastructure for occasional high load processing and
storage needs.
Private and Public Cloud
Infrastructure On Demand (Compute/Storage/OS)
Application On Demand
Contact Information
Name: Yee Rok Seng, Sales Manager
Email: rokseng@ptcsys.com.sg
Tel:
+65 6282 0255
PTC SYSTEM (S) Pte Ltd

29 Tai Seng St, #04-01, Jackson Design Hub, Singapore 534120
www.ptcsys.com.sg
ReadySpace (SG) Pte Ltd

20 Ayer Rajah Crescent, #09-29, Technopreneur Centre, Singapore 139964
www.readyspace.com
Background
ReadySpace is an IT hosting Provider where it has ofces in Singapore, Hong
Kong, and Malaysia. We deliver a wide range of services to businesses of all sizes
and kinds around the world. Our services include Shared Hosting Server, Virtual
Private Server (VPS), Video Streaming Server, SMS Server, Exchange Server,
Email Security and many more. ReadySpace provides competitive pricing with
above industry service and support level. We differentiate ourselves from others
through providing the highest service levels in Security, Availability, and
Scalability.
ReadySpace Cloud Services is designed for specically for you to easily pick and
choose any types of online software, domain names and computing resources in 1
central location. It is a platform not just selling SaaS or IaaS, but a combination of
both and more.
The platform allow our users to purchase, upgrade, downgrade any resource types
at anytime they needed based on daily billing block.
The following are just some of the example of what ReadySpace Cloud Services
consist:
a. SitesOnCloud
b. ServerOnCloud
c. BackupOnCloud
d. MailOnCloud
e. Cloud Applications
f. Domain Names
g. SSL Certicates
h. And many more
Frequent workshops are also conducted at easy locations for you to spark off in
using ReadySpace Cloud.
Speak to our consultants today to nd out how you can benet from ReadySpace
Cloud Services.
Contact Information
Name: David Loke, Sales Director
Email: sales@readyspace.com
Tel:
+65 6496 0090
88
Background
Founded in 1999, salesforce.com is the enterprise cloud computing pioneer,
c a t a l y s t a n d e va n g e l i s t , w i t h m o r e t h a n 1 0 0 , 0 0 0 c u s t o m e r s . U s i n g
salesforce.coms social and mobile cloud technologies, companies can connect
with customers, partners and employees in entirely new ways. Based on
salesforce.coms real-time, multitenant architecture, the companys platform and
apps give customers the tools to create a social front ofce and revolutionize the
way they sell, service, market, collaborate, work and innovate.
With salesforce.coms six product lines, the Sales Cloud, the Service Cloud, the
Marketing Cloud, Salesforce Chatter, Work.com, and Salesforce Platform,
companies have the tools to create a true social front ofce.
Salesforce Sales Cloud: Companies can grow their business with the worlds #1
sales app, Salesforce Sales Cloud. The Sales Cloud empowers companies to
connect with their customers in new ways to sell better in the social era.
Salesforce Service Cloud: The Service Cloud is the #1 app for customer service
and support according to Gartner and Forrester. With more than 34,000
customers, the Service Cloud enables companies to deliver transformational
customer service, engaging their customers in entirely new ways.
Salesforce Marketing Cloud: Companies can now listen, engage, advertise and
measure social media marketing with the Marketing Cloud.
Salesforce Chatter: Salesforce Chatter is the industrys leading enterprise social
network that enables companies to achieve breakthrough collaboration and
productivity.
Salesforce Work.com: Work.com uses the latest social and mobile cloud
technologies to help companies align, motivate and drive performance.
Salesforce Platform: The Salesforce Platform is the worlds leading enterprise
cloud platform, enabling companies to deliver a new era of social and mobile apps
with unparalleled levels of speed, touch and trust.
Contact Information
Name: Cecily Ng Wai Sze, Enterprise Sales Director, Asia Pacic
Email: wsng@salesforce.com
Tel:
+65 6302 5858
89
Salesforce.com Singapore Pte. Ltd.

9 Temasek Boulevard, #40-01, Suntec Tower 2, Singapore 038989
www.salesforce.com/ap
Savvis, A CenturyLink Company

50 Rafes Place, #36-01, Singapore Land Tower, Singapore 048623
www.savvis.com
Background
Savvis, a CenturyLink Company (NYSE: CTL), is a global leader in cloud infrastructure and
hosted IT solutions for enterprises. Nearly 2,500 unique clients, including more than 30 of the
top 100 companies in the Fortune 500, use Savvis to improve service levels and harness the
latest advances in cloud computing. Savvis operate 54 Data Centers worldwide and is
positioned as a leader in the Gartner Magic Quadrant for Cloud Infrastructure as a Service and
Web Hosting. CenturyLink is the third largest telecommunications company in the United
States and is an S&P 500 company, included among the Fortune 500 list of Americas largest
corporations.
Savvis offers a full suite of enterprise-class cloud services, which are engineered and
deployed to meet global computing needs. From shared, dedicated and hybrid cloud solutions
to fully virtualized data centers, Savvis Symphony cloud services are part of a complete
portfolio of IT solutions including managed services, colocation, consulting services and
network services.
Savvis Symphonys portfolio of industry-leading cloud-computing services include:-
Savvis Symphony Dedicated, a secure dedicated private hosted cloud infrastructure that
allows enterprises to rapidly scale the environment to keep up with business demands
Savvis Symphony Open, a multi-tenant public cloud infrastructure that provides clients
with the benets of rapid scalability of capacity to meet seasonal or unforeseen demand for
IT resources in a highly available, virtualized hosting environment
Savvis Symphony VPDC, a multi-tenanted cloud with multi-tiered security and multitiered Quality of Service (QoS) levels that allows enterprises to quickly and securely
design and deploy a complete set of enterprise-class data center assets at an hourly billing
with no long-term commitments
Savvis Symphony Database, a cloud service that offers customers the ability to quickly
provision enterprise databases like Oracle Enterprise Edition or Microsoft SQL Server
solution in a virtualized environment at a lower fee
To enable Savvis cloud clients to gain access to leading orchestration, brokerage,

management and governance solutions better, Savvis launched the Savvis Enterprise Cloud
Ecosystem Program in August 2012, which brings additional exibility to Savvis enterprise
cloud computing environment through partnerships with innovative cloud technology
providers like BMC, Compuware, Rackware, ServiceMesh amongst other technology
providers that complement her private, hybrid and public cloud environments.
For more information about our Enterprise Cloud services, please visit http://www.
savvis.com/en-us/infrastructure-services/enterprise-cloud/pages/home.aspx
Contact Information
Name: Wu Jian Cheng, Assistant Business Development Director
Email: jiancheng.wu@savvis.com
Tel:
+65 6768 8061
90
Background
SingTel is the largest cloud service provider to businesses in Singapore. In June 2008,
the Infocomm Development Authority (IDA) of Singapore appointed SingTel, in
collaboration with leading providers, to deliver affordable and secure software,
computing power and storage on-demand to government agencies. This lowers
operations cost and increases business agility thereby giving enterprises the
exibility, reliability and scalability to size ICT resources easily.
To date, SingTel has more than 150,000 business cloud users and over 800 enterprises
using their cloud services and solutions. It has also achieved Best Cloud Service at the
Asia Communications Awards 2011.
SingTel PowerON is a comprehensive suite of cloud solutions and services for
businesses. It provides instant, low cost, scalable and secure business cloud solutions
to SMEs and MNCs without having to incur high upfront investment costs.
There are four categories of services under SingTel PowerON namely Connectivity On Demand
This service allows businesses to increase and decrease bandwidth according
to their needs within minutes through an easy to use web portal.
Infrastructure On Demand
This is SingTels infrastructure-as-a-service which offers virtual server, networking,
storage and computing resources on demand. Compute On Demand is for Enterprises
and ezCompute On Demand for SMEs. In addition, SingTel has Alatum Services which
caters primarily to the government agencies computing needs.
Applications On Demand
Applications On Demand is SingTels suite of software-as-a-service solutions. As
businesses need not contend with nor pay for continuous upgrades, patch releases,
disaster recovery testing and software license management, companies can increase
business agility and reduce running costs. More details can be found at
www.mybusiness.com
Managed Services On Demand
Managed Services On Demand provides businesses with Unied Communications and
Security Services without the need to invest in hefty capital expenditure. Security On
Demand offers enterprise-grade protection of your companys internet, email, laptop
and servers from security threats.
Contact Information
Name: Clement Lim, Deputy Director
Email: clementlim@singtel.com
Tel:
+65 6446 7378
91
Singapore Telecommunications Limited

7 Bedok South Road, Singapore 469272
www.singtel.com/poweron
SoftLayer Technologies Asia Pte. Ltd.

29A International Business Park, Singapore 609934
www.softlayer.com
Background
Spanning 13 data centers in the United States, Asia and Europe and a global
footprint of network points of presence, SoftLayer operates a global cloud
infrastructure platform built for Internet scale. With 100,000 servers under
management, SoftLayer s modular architecture provides unparalleled
performance and control, with a full-featured API and sophisticated automation
controlling a exible platform that seamlessly spans physical and virtual devices
for secure, low-latency communications. SoftLayer is the largest privately held
Infrastructure-as-a-Service (IaaS) provider in the world with a portfolio of 25,000
leading-edge customers from Web startups to global enterprises.
CloudLayer brings you cloud enabled computing, storage and content delivery
built on SoftLayers core advantages and longtime leadership in automated, ondemand data center services. CloudLayer provides advantages and capabilities
not found with other cloud services. Besides operating as stand alone solutions,
every Cloud service can seamlessly interface with SoftLayers dedicated servers
and automated services to create a fully integrated computing environment with
unprecedented interoperability and efciency. Finally, you can have the scalability
that makes the cloud incredible without the sacrices in performance, exibility
and security.
Contact Information
Name: Sales
Email: sales@softlayer.com
Tel:
+65 6622 2231
92
Background
StarHub prides itself as a trusted business partner that looks after the unique needs
of every business. As a rm believer of innovation, StarHub puts great signicance in
challenging ever-changing industry trends to create forward thinking and cuttingedge solutions that propel businesses forward.
Today, StarHub offers a growing suite of trusted solutions ranging from network to
mobility services that allow companies to optimise productivity at lower costs.
StarHub Cloud Solutions presents the latest suite of solutions that hinges on cloud
computing to help businesses achieve exponential growths. Boosted by the ultrahigh speed bre-based Next Generation Nationwide Broadband Network, StarHub
Cloud Solutions are able to harness the power of cloud and translate it to effective
solutions that truly transform businesses.
With cloud capabilities spanning across software and infrastructure as a service
categories, StarHub takes care to ensure that every business - from small start-ups
to Independent Software Vendors - is able to fully optimise their benets off the
cloud.
As a trusted info-communications service provider, StarHub will always stay
committed to providing reliable, resilient and scalable solutions that businesses can
always count on.
StarHub Cloud Solutions can help your enterprise do much more than cut IT costs
and complexities. Now you can enhance productivity and efciency, improve
customer experience and boost your organisations edge in innovation. Be betterequipped to adapt to the changing demands of your business, without the hefty costs
of infrastructure and start-up costs with StarHub Cloud Solutions.
Software-as-a-Service (SaaS)
Business Productivity Software
Business Email
Secure Online Storage
Ofce Web Applications
Business Instant Messaging
Accounting and Inventory Management
Application Lifecycle Management
E-HRM Management
Email Security
Web Security
Infrastructure-as-a-Service (IaaS)
Argonar - an agile and exible IaaS
platform that allows on-demand scalability
with carrier- grade connectivity
Speed & Simplicity - 3 simple steps

to set up your cloud servers
C o n t r o l & F l e x i b i l i ty - S c a l a b l e
computing capabilities catered for your
business
Trusted Reliability - DDoS protection,

e n h a n c e d s e c u r i t y, r e s i l i e n t
infrastructure & 24/7 technical support
Contact Information
Name: Dev Mohn Sudhir, Solution Marketing Manager
Email: devmohn.sudhir@starhub.com
Tel:
+65 6825 7746
93
StarHub Ltd.
67 Ubi Avenue 1, #05-01, StarHub Green, Singapore 408942
www.starhub.com/business
Tata Communications International Pte. Ltd.

35 Tai Seng Street, #06-01, Singapore 534103
www.tatacommunications.com
Background
Tata Communications is a leading global communications and enterprise IT
service provider that owns and operates the worlds most advanced subsea cable
network, delivering rst class infrastructure, enterprise solutions and
partnerships to carriers and businesses worldwide. Tata Communications
network is truly global, extending from developed markets to the worlds fastest
growing emerging economies. The $2.75 billion company is the agship telecoms
arm of the $100.09 billion Tata group.
Tata Communications Limited is listed on the Bombay Stock Exchange and the
National Stock Exchange of India and its ADRs are listed on the New York Stock
Exchange. (NYSE: TCL)
InstaCompute is a exible, scalable, pay-per-use, cloud-based computing service
that gives you near-instant access to processing power, storage and bandwidth
that you can scale up or down as your computing needs demand. Brought to you by
global leader Tata Communications, InstaCompute enables you to meet core
initiatives such as lowering Total Cost of Ownership (TCO), achieving business
continuity and rapidly bringing new services to market. When using InstaCompute
you can choose to use resources in Hyderabad, India or Singapore. Both locations
are Tata Communications data centers and connected into Tata Communications
wholly owned-and-operated IP backbone and MPLS network - which is one of the
worlds largest, reaching everywhere you do business.
Contact Information
Name: Alex See Toh, Sales Director, Data Centre Hosting
Email: Alex.Seetoh@tatacommunications.com
Tel:
+65 6632 6700
94
Background
Meeting challenges of your extended enterprise
For enterprises and government agencies around the world, like yours, we are a
leading provider of global IT, security, and communication solutions, with one of the
world's most connected IP networks. We combine our broad range of strategic
solutions, services, and expertise to help some of the world's largest organizations including 96% of the Fortune 1000 - and governments - meet the challenges of their
increasingly extended enterprises.
Computing as a Service (CaaS)
- Enterprise-Ready, Flexible, On-Demand Computing
If you're looking beyond your own four walls for computing resources, when you look
to the cloud, what you get has to be real. You need servers and storage ready to meet
your needs. Network connections that perform. Security you can trust. Dynamic
management tools that let you make changes in real-time and give you visibility into
your environment. Verizon Business delivers an enterprise-ready on-demand
computing platform with Computing as a Service (CaaS).
CaaS Addresses Your Biggest Concerns:
Security Be condent knowing your data and networks are secure from the
outside-in we offer a secure, PCIcompliant, Verizon Security Management
Program certied, and SAS70 Type II audited environment.
Flexibility Choose infrastructure components (network, physical or virtual

servers, storage, and management levels) that are right for your business
demands.
Reliability Built-in intelligence that enables servers to be re-deployed quickly in

the event of a problem every CaaS server is a highly available server resource.
Control Respond quickly to business conditions and maintain control over your
infrastructure conguration and capacity with our CaaS Customer Portal.
Cloud Storage
On-Demand Storage That Is Fast, Reliable, Secure and Available Around the
Globe
Verizon Cloud Storage addresses your business need for scalable storage for your nontransactional data with a cloud-based storage solution designed to support your
uctuating demands. This solution gives you the ability to store xed data that is
infrequently accessed but still an asset to the business by enabling quick uploads to a
delivery network available around the globe.
Contact Information
Name: Andy Choy
Email: andy.choy@verizonbusiness.com
Tel:
+65 6248 6597 (ofce) +65 8383 1363 (Mobile)
95
Verizon Business
20 Rafes Place, #15-00 Ocean Tower, Singapore 048620
www.verizonbusiness.com
SAAS INDEPENDENT SOFTWARE VENDORS
Advanced ERP Projects LLP

9 Temasek Blvd, #31-00, Suntec Tower 2, Singapore 038989
www.dreamapps.com
Background
DreamApps is a customizable browser-accessed enterprise operating system,
implemented in Java, that provides core services and applications covering ECommerce, Congurator, E-Procurement, Exchange, Site Navigator, Sales
Automation, Fullment, Invoicing, Collection, Payments, Cash Management,
Customer Support, Bugs Tracking, Warranty Management and Knowledge Base.
Applications covering E-Commerce, Congurator, E-Procurement, Exchange,
Site Navigator, Sales Automation, Fullment, Invoicing, Collection, Payments,
Cash Management, Customer Support, Bugs Tracking, Warranty Management
and Knowledge Base.
Contact Information
Name: Julie Ngau, Manager

Email: julie@dreamapps.com
Tel:
+65 9248 3311
96 CLOUD COMPUTING IN SINGAPORE
Background
Alpsoft is a leading provider of backup and recovery services across any
infrastructure, on any platform, over any period of time. Since its inception in
2002, AlpSoft has made signicant contributions to the growth of customers by
providing end to end solution services on Web, Mobile, Development, Hosting,
Infrastructure, Outsourcing.
Atempo Live Backup is an enterprise-level data protection solution that
automatically backs up corporate data.
With its unrivalled continuous data protection technology, Atempo Live Backup
provides a transparent solution that has no impact on end user performance or
network workload. With Atempo Live Backup, customers have the peace of
mind that their laptops and desktops are automatically and continuously
backed upwith all system information available for instant recovery if a
laptop crashes or is lost or stolen. Atempo Live Backup gives end users the
ability to recover their own les, while IT administrators can centrally manage
all distributed data assets.
Today, Atempo serves thousands of customers around the world through a
sales and support network of over 200 resellers and partners.
Atempo Live Backup Service
Meet critical business continuity requirements on desktop and laptop
Innovative award-winning product
Encompass data recovery management, storage security, continuous data
protection and regulatory compliance
Pay per use, no software/hardware investment
Fully automated continuous backup solution for desktop/laptop users
Contact Information
Name: Eric Chong, IT Service Manager
Email: eric@alpsoft-tech.com
Tel:
+65 6273 2018
97
AlpSoft
60 Alexandra Terrace, #09-11, The Comtech Lobby C, Singapore 118502
www.alpsoft-tech.com
Aqayo Pte. Ltd.

3 Fusionopolis Way, Symbiosis #05-20, Singapore 138633
www.aqayo.com
Background
Aqayo is a software company that develops smart & more social recruiting
software for today's connected world.
Aqayo's innovative, customizable, and user-friendly web-based e-recruitment
system allows businesses to monitor and coordinate their recruitment activities
while building better employer branding.
Our recruiting SaaS solution offers the following features to help optimize the
speed, cost-effectiveness and ease of recruiting:
Beautifully designed, fully customisable, integrated web careers portal with
LinkedIn integration
Job Posting and ad distribution
Candidate Management & Powerful candidate search
Seamless online Job Applications & Automated resume parsing
Online job questionnaires
Reporting
One click email communication
Interview Feedback & Notes tracking
Document storage (Education certicates, IDs, etc.)
Tasks, Reminders & Watch lists
Recruitment Agency Management portal (for corporate recruiters)
Contact Information
Name: Julien Arnaud, Sales Director

Email: sales@aqayo.com
Tel:
+65 6304 5331, 800 852 3881 (toll-free)
Background
We are an Enterprise open source and cloud technology solutions company.
The technology world today is a complex place. On the one hand there are multiple
technology choices available. On the other, every business problem has a multitude of
facets. It is, therefore, important to study each factor methodically and then join the right
components together to build a meaningful and cohesive solution. At Ashnik, we have done
it time and again for business of all sizes across geographies. We bring you IT solutions
based on open source and cloud technology for your Enterprise class IT Infrastructure
needs that encompasses setting up of cloud services, virtualization, providing middleware
and database solution. We are a Singapore based company with network across ASEAN
and India region.
Our Vision
Our vision is to be a trusted business partner to companies on both the demand and supply
side of Enterprise IT Solutions. We are loyal champions of Open Source and Cloud
technologies. We are driven by the passion to deploy efcient technology solutions and
help our clients to improve their ability to grow rapidly while lowering operating costs,
thereby improving bottom-line.
As a part of our mission to spread the usage of Open Source and Cloud technologies, we
work very closely with solution providers to expand their footprint in Asia Pacic Region.
By bringing together all stakeholders, we seek to make a signicant impact on in this
rapidly growing marketplace.
Ashnik brings a true cloud database - 'Postgres Plus Cloud Database' to ASEAN market as
an exclusive master partner of EnterpriseDB. Postgres Plus Cloud Database automatically
provisions PostgreSQL or Postgres Plus Advanced Server databases in single instances,
high-availability clusters, or application development sandboxes across public and private
clouds or traditional data center hardware deployments. Cloud Database allows large
enterprises and service providers to offer elastic and highly scalable database-as-a-service
(DBaaS) environments while freeing DBAs and application developers from the rigors of
setting up and administering modern and robust database environments.
In minutes, Cloud Database congures new Postgres database clusters with:
Streaming binary replication
Self-healing high-availability
Automatic failover
Connection Pooling
Load balancing
In addition, Cloud Database provides automatic scaling of storage resources and cluster
replicas when a database cluster reaches user-dened thresholds for disk space and
connections, providing around-the-clock responsiveness to unpredictable load demands on
your database infrastructure.
Contact Information
Name: Sachin Dabir, Director
Email: Sachin.dabir@ashnik.com
Tel:
+65 6438 3504
99
Ashnik Pte. Ltd.

63 Robinson Road #06-16 Afro Asia Building
www.ashnik.com
Astoria Consulting Pte. Ltd.

30 Toh Guan Road, #07-03, Singapore 608840
www.astoriaconsulting.com
Background
Astoria Consulting is founded in 2003. From serving our core market of the
marine industry, we have developed deep insights into the management of
time, resources and schedules with dynamic, emergent work scope; and have
successfully implemented solutions for marine rms and contractors, as well as
shipyard/consortiums. Notable awards and recognition:
Nominated for Microsoft Innovation Award 2008
A*STAR MVP Award 2009 (Joint R&D project with A*STAR, deemed to have
biggest impact on industry)
Ministry Of Transportation Award (MERIT) 2010
Recognized by Singapore's Minister for Trade and Industry, Mr. Lim Hng
Kiang, for innovation in the marine and offshore sector
Astoria Consulting's AstorTime technology automates and help streamlines
shipyard's operations by allowing close monitoring of own workforce and subcontractors for project costing and management. Our software solution is built
on Microsoft's latest technologies and is entirely web-based to give maximum
exibility and to minimize installations and deployment costs.
A shipyard is a complex environment with production being performed by both
own and sub-contracted workers. Management of the production man-hours
deployed in order to meet schedules and overcome unforeseen problems is
vital but cumbersome and prone to human errors. Proper control and allocation
of labor and costs to jobs and sub-contractors often helps determine
protability of a project. With this insight, our products are built fully
customized for the marine industry and its processes.
Contact Information
Name: Dominic Loke, CEO

Email: dominic@astoriaconsulting.com
Tel:
+65 6444 2848
Background
AXIOM IT SOLUTIONS PTE LTD focuses in bringing about the benets of Cloud
Computing and Mobility to our customers in Singapore and in the region.
We work closely with leading Cloud Service Providers like Microsoft, SingTel,
IBM, etc, in offering public cloud solutions as well as design & build private
cloud infrastructure for Large Enterprises, SMEs and IHL.
Our R&D team specializes in developing cloud based mobility solutions for
Telcos. We also build customized mobile applications for Enterprises, on IOS,
Android and Windows 8 devices.
We have recently been awarded the TECS (POV) scheme jointly administered
by Spring Singapore and IDA Singapore, for our Cloud Based Fixed Mobile
Convergence Project.
As a Cloud Accelerate Partner of Microsoft, we specialize in Microsoft Ofce 365
and Windows Intune. We provide 1-stop service for our customers including
cloud advisory, consultation, planning, design, customization, implementation,
migration, support and training.
Additionally, we offer SMS Appointment Notication and Reminder System on
Ofce 365.
Contact Information
Name: Lam Pang Ngean, Director
Email: lampn@axiomitsolns.com
Tel:
+65 6285 7288 / +65 9672 4878
AXIOM IT SOLUTIONS PTE LTD

371 Beach Road, #02-29 Keypoint, Singapore 199597
www.axiomitsolns.com
Bizmann System(S) Pte. Ltd.

150 Kampong Ampat #05-08 KA Centre, Singapore 368324
www.bizmann.com
Background
Being a visionary company that embraces technology and business, Bizmann offers
revolutionary solution that help companies review, analyse and expedite the way their
ofce processes are being delivered across the ASEAN region. Business Process
Management (BPM) on the Cloud further enables borderless deployments to quicken
our deliverables. Its about Productivity!
Development by Bizmann System (S) Pte Ltd, Proses Adv on the Cloud helps
organisations improve productivity by streamlining their processes and
sharpening their effectiveness, through the deployment of SaaS model.
Although many companies have various back-end systems like ERP, accounting,
inventory system; their processes are often still manual. BPM is both software and
management initiative, where processes are viewed as assets that are
discovered, designed, automated and optimised to achieve productivity.
Proses Adv is an ingenious BPM software application that automates all types of
business processes:
1.
2.
3.
4.
5.
6.
7.
8.
9.
Sales lead generation/management,

Service management,
Projects price pre-approval,
Order Processing,
Purchase requisition to Purchase Order,
E-Procurement to Supply chain management,
Vendor Performance Management,
Claims, e-leaves,
Customer Relationship Management And many more...
Being quick and simple to use, yet dynamic and powerful enough for enterprisewide usage, Proses Adv is a perfect complement to companies who want quick
implementation with customisation needs.
Within a few hours, Proses Adv on Cloud helps companies to streamline internal
and external processes by:
Automating work activities
Reducing inefcient manual processes
Increasing customer satisfaction
Archiving all documents and signatures
Allowing real-time monitoring and audit trails
Improving PRODUCTIVITY!
Contact Information
Name: Ask for our Customer Service Executive
Email: enquiries@bizmann.com
Tel:
+65 6271 1911
Background
Canon is a global leader in photographic and digital imaging solutions. Canon
Singapore Pte Ltd is the headquarters for South & Southeast Asia driving sales,
marketing and service strategies. The parent company Canon Inc has a global
network of more than 200 companies and employs more than 160,000 people
worldwide. It is dedicated to the advancement in technology and innovation and
commits about 10% of its total revenue each year to R&D. As a Fortune Global 500
company, Canon is guided by its kyosei philosophy that focuses on living and
working together for the common good.
Canon Mobile Printing
IT infrastructure that includes mobile solutions and support remains a key enabler
of mobility for the organization. With the rise in consumerism in IT, new Canon
technologies now offer mobile printing capabilities that can integrate into
business processes to drive mobility and increase productivity. Canon Mobile
Printing App allow ofce users the ability to print photographs, web pages,
documents such PDF and Microsoft Ofce les from their iPhone and iPad and onto
a Canon multi-function printer or single-function printer, at the users
convenience. For high quality photo prints, the Canon Easy-PhotoPrint App serve
the needs of the consumers as it allows the direct print of photographs via the
iPhone, iPad and iPod touch onto a Canon Pixma and All-in-One printers. The savvy
consumer can simply launch the camera via the App to capture a photograph
before sending it to print.
With the continued growth in Bring Your Own Devices (BYOD), businesses are
starting to see the benet in moving information into the cloud platform. Users can
access websites and emails by using the built-in web browser before they preview
and print content. Print settings are exible here. Users can congure the settings
to select colour mode, number of pages, types of print sizes and duplex printing.
Both the Canon Apps are also intelligent enough to automatically detect printers
on a network and there is no need to download an application or install a print
driver which makes it easy to manage business urgencies.
Contact Information
Name: Marketing Department, Business Imaging Solutions Division
Email: general@canon.com.sg
Tel:
+65 6799 8888
Canon Singapore Pte. Ltd.

1 HarbourFront Avenue, #04-01, Keppel Bay Tower, Singapore 098632
www.canon.com.sg
Clault
Blk 71, 03-22, Ayer Rajah Crescent, Singapore 139951
https://clault.com
Background
Clault provides the Cloud's Vault. Our solution enables end-to-end
condential document protection, ensuring that you own your documents on
the cloud. Clault was founded in June 2011 by Marcus Tan and Dr. Li Qiming.
Marcus was a treasury consultant working on M&A deals, and often observed
the frustrations of corporate teams forced to use traditional data rooms.
Qiming, as a security research scientist, realized that even in his own eld,
people were using insecure le-sharing services because of their convenience.
Our founders realized a basic trait of human psychology - if it's not your own
documents, security is always secondary to convenience. And if we can't
change humans, why penalize them? Perhaps we should be creating better
products that people actually like to use. Thus we decided to create our ideal
security product, and Clault was born.
In 2012, Clault is awarded the Red Herring Asia Top 100 award.
In order to achieve true end-to-end document protection, our targeted
customers have to purchase multiple expensive products from different
vendors and integrate them into a solution. This requires installation,
maintenance, and constant management by their IT departments. Even so,
traditional solutions are difcult to use, and cloud computing is an alternative.
Consumer-targeted cloud le sharing services, such as Dropbox and
YouSendIt, compromises security, as many le-sharing solutions have no real
privacy-by-design. Despite claims of security, these services can read your
data, and if they are requested to do so by law, they will hand your data over to
governments.
Clault provides an easy to use cloud document sharing service with enterprisegrade security. Our end-to-end service is built with privacy-by-design and
advanced email data loss prevention technologies. It protects document-instorage, document-in-transit and document-in-use within private or public
clouds. Please sign up for a free trial at our website and experience easy-to-use
secure document sharing.
Contact Information
Name: Marcus Tan, Director

Email: marcus@clault.com
Tel:
+65 9656 2333
Background
Established in 2005, CommGate started out as an IT Systems Integration
company serving the SMB market (10 - 299 employees).
Over the past 4-years, we realized that every SMB has a similar requirement.
They need a one-stop IT vendor whom can provide a complete IT
infrastructure, applications and support solution using a monthly pricing
model.
On 14-Oct-2010, CommGate launched SimplyIT, a Hybrid Cloud computing
service which was featured by IDA on IN.SG Newsletter to reach out to SMBs.
We are now in discussions with Telcos in Asia-Pacic to launch SimplyIT in the
region while seeking investment to grow the business.
As a Hybrid Cloud Computing Service Provider, CommGate provide a secure
platform with integrated IT technical support, helpdesk services, and cloud
applications, which frees SMBs from licensing, scalability and maintenance
hassles, allowing SMBs to focus on their core businesses with peace of mind.
We empower SMBs to conduct business with services and applications such
as;
Connectivity
Communication
Collaboration
Business Apps
Example of the core business applications which will be made available in our
SMB Biz Apps Store are Accounting, HR, CRM, Ofce automation applications
and Business Intelligence tools which will be made available on a monthly
subscription.
Refer to http://www.commgate.net/content/simplyit for details.
Contact Information
Name: Moonshi Mohsenruddin, Director
Email: moonshi@commgate.net / sales@commgate.net
Tel:
+65 6776 7072
CommGate (S) Pte. Ltd.

71 Ayer Rajah Crescent, #01-06, Phase Zero Mediapolis, Singapore 139951
www.CommGate.net
Conversant Solutions Pte. Ltd.

112 Robinson Road, #03-01, Singapore 068902
www.conversant.com.sg
Background
Conversant is a Singapore based, privately held technology company
focusing on developing innovative products for telecommunication service
providers.
Conversant's Swift range of content caching, content distribution and
subscriber management products allow our service provider customers to
efciently manage the business costs of their content and app network.
Founded and led by a team of entrepreneurs that have decades of
experience in conceptualizing, developing and evangelizing innovative
products for the telecommunication industry, we have a number of leading
Tier 1 service providers in Asia as our reference customers.
SwiftServe is a unique Content Delivery Network (CDN) that operates as a
partnership between content owners and network owners.
SwiftServe supports the widest range of delivery formats to enable content
owners to deliver a great experience to their audience on the device of their
choice. Infrastructure deployed within the local ISP networks ensures that
SwiftServe is able to guarantee awless delivery. SwiftServe gives the
network owner the opportunity to own their own CDN and take control of the
content being delivered within their network. SwiftServe provides a
framework for an operator's local infrastructure to join the global CDN and
provide a federated delivery service to content owners around the world.
At SwiftServe we have a strong preference for the HTTP protocol as our core
delivery transport. We are able to reach the widest range of devices, offer
the best scalability and interact with our network partners in the most
efcient manner using HTTP.
We offer the following range of services over HTTP:
Dynamic Adaptive Streaming (in Adobe Flash, Apple and Microsoft
Smooth formats)
Website acceleration
Large le downloads.
Contact Information
Name: Cheong Fun Hua, Director
Email: funhua@conversant.com.sg
Tel:
+65 9689 2879
Background
Dropmyemail provides a cloud based email backup solution. Dropmyemail is
owned by Dropmysite Pte. Ltd. Dropmysite is a company that backs up the
Internet, with a focus on backing up Cloud data, such as websites, emails,
chat, social media, and more.
Dropmyemail was launched on 1st March 2012 at Demo Asia and since then we
have gathered up over 650,000+ users. We have been hailed as one of the
fastest growing Asian start-ups recently by e27.sg and having a growth rate
more than Twitter, Dropbox and Pininterest at the same time of their launch.
Dropmyemail was also chosen as a featured start-up by Amazon Web Services.
Dropmyemail provides a simple and elegant way for users to automatically
backup their emails in the cloud. It is a straightforward and secure process that
works with almost all platforms, including backing up of Yahoo Mail, Hotmail
and Gmail. We provide a single click Migrate and Restore feature to move
backed up emails to other accounts or back to the original account. We also
have the attachment manager feature which allows users to view their
attachments all in a single location ltered by le type. This is a easy way for
users to search through their attachments. Some of the important features of
Dropmyemail are:
Automated Email backup
Secured storage of emails and les using AES 256 bit encryption
Migrate emails from one email account to another.
Restore emails in a single click.
Attachment manager to view all your attachments in a single location.
File Manager to upload and backup les and share them.
Contact Information
Name: Peter Yu, Marketing Team
Email: peter.yu@dropmysite.com
Tel:
+65 9451 9142
Dropmyemail.com
190 Middle Road, #19-05 Fortune Centre, Singapore 188979
www.dropmyemail.com
Enhanzcom Pte. Ltd.

1003 Bukit Merah Central, #06-12, Technopreneur Centre, Singapore 159836
www.enhanzcom.com
Background
Enhanzcom was established in 2007. Through the support of ASTAR SIMTech
(Singapore Institute of Manufacturing Technology), we engineered and developed a
unique web-based conguration platform FITPRISE Unied Congurator Architecture
(UCA).
This platform enables easy conguration of web management systems to support
business process.
Our solution methodology is designed to meet 3 essential
requirements that companies are looking for when adopting business management
systems - Customized Functionality, Ease of Use and Affordable Costs.
Our aim is to enable companies/reseller partners in respective domain markets to
utilize our FITPRISE UCA to build and maintain business management applications for
their own/customers' usage.
FITPRISE Unied Congurator Architecture (UCA) is a Software-as-a-Service Microsoft
.Net platform technology that provides for a step-by-step conguration methodology
for developing web-based business management systems.
Our unique software conguration platform enables simple, quick and exible
development of web management solutions, which are fully congured to support any
company's end-to-end business processes.
Why use FITPRISE UCA?
FITPRISE UCA is designed for Companies who requires a customized web
management system to support a specic business workow (example: Operations
Management System, Project Approval Management System, Supplier Management
System etc).
Companies that do not want an off-the-shelve software package system or do not
want to conduct extensive modications to available package solutions to meet
their business requirements.
Companies that require a stable and easy to use development platform and do not
want extensive coding or programming effort.
FITPRISE UCA's unique conguration methodology allows a system to be congured, tested and utilized in days or weeks rather than months.
Modications and changes to modules can also be congured in a short time,
minutes or hours rather than days, without undergoing tedious coding effort.
Provides for creation of unlimited system application modules.
Flexible per user subscription licensing.
Contact Information
Name: Edwin Seah, CEO
Email: eseah@enhanzcom.com
Tel:
+65 6276 1128
Background
e-Discover (Private) Limited is a litigation and e-Discovery support
company that specialized ourselves in three main areas (1) Investigation
(2) Compliance and (3) e-Discovery.
We seek to enable our clients, both Law rms and businesses alike, to have
the capability to be well enabled to the requirements of e-Discovery
specied by the Practice Directive of the Courts in Singapore and Around
the Region. We work together with our clients through the entire process of
the discovery and providing each party with a Secure and Web enable SaaS
Discovery Platform.
We also assist our clients to remain vigilant to changes of the compliance
framework and assist in primary investigation either forensically or via
alternative methods.
e-Discover, an innovative cloud-based eDiscovery platform for corporate
counsel, law rms and day to day businesses to simplify eDiscovery
processes. e-Discover platform enables the Subscriber to securely upload
data directly into the cloud-based service to conduct data analysis, early
case assessment (ECA) and review, and manage production.
Using e-Discover Platform, Subscribers eliminate the time, risks and costs
associated with packaging, shipping and processing electronically stored
information (ESI) for use in litigation, regulatory responses or internal
investigations.
By being fully compliant to the e-discovery reference model, Subscribers
will only expect the "Best of Class" solutions and responsive support
services from our consultants to paralegals.
Contact Information
Name: Terence Lau, Executive Director
Email: terence@ediscover.com.sg
Tel:
+65 6602 7690
e-Discover Pte. Ltd

100 Tras Street, #16-03, 100 AM, Singapore 079027
www.ediscover.com.sg
EPRO Systems (S) Pte Ltd

1557 Keppel Road, #02-08, Inchcape Marketing Building, Singapore 089066
www.epro.com.hk
Background
EPRO Systems (S) Pte Ltd is part of the EPRO Group based in Hong Kong.
Besides Hong Kong and Singapore, the group also has presence in the major
cities of China, namely Beijing, Nanjing, Shanghai, Shenzhen and Yangzhou.
We are in the System Integration and Software Development business, with a
strong focus on mobile application development, and are a major software outsourcing partner of Huawei Technologies Co. Ltd in China. The development
centres in China are CMMi5 accredited.
EPRO Singapore was setup in Nov 1991 focusing on software development. Our
clientele includes Boardroom Ltd, Kellogg Brown & Root (Asia Pacic) Pte Ltd,
PwC International Assignment Services (Singapore) Pte Ltd, Swiss-Bake Pte
Ltd and Asia Furniture Co Pte Ltd.
EPRO m-Commerce Platform is a mobile app that allows merchants to sell their
products and services through the mobile phone and internet. Our solution
allows the merchants to manage their products online and upload the product
images and promotions. Payment is made through PayPal directly through our
app. We also have a customer royalty program, the Rainbow Rewards Program
that can be plug-in to the m-Commerce Platform to promote and market the
apps. The Rainbow Rewards Program makes use of scratch cards that the
merchants can issue to users through the app, creating a fun and interesting
way to engage their clients and prospects.
The Retail Ordering System is a tablet-based solution that helps retail outlets
to place replenishment orders to their head ofce or distributors. Orders are
consolidated in the head ofce for production and delivery the following day.
The solution enhances the productivity of the staff signicantly. The solution is
being used by a major bakery, food outlets and hair care products distributor.
EPRO mConsumer Assistant is a mobile app that allows restaurants to take
table reservation, and for diners to browse menu, enjoy promotional offers,
reserve table with instant conrmation of bookings.
Contact Information
Name: Koh Seng Loo, Technical Director
Email: sengloo@epro.com.sg
Tel:
+65 6323 4148
Background
Esker is a recognized leader in helping organizations eliminate paper and improve
business processes by automating the ow of inbound and outbound business
documents with on-demand (SaaS) and on-premise automation solutions. Esker
solutions speed the revenue cycle, improve customer satisfaction and increase
protability by enabling organizations to achieve higher efciency in Sales Order,
Invoicing, Accounts Payable, and Accounts Receivable processes. For
organizations running SAP or other ERP systems, Esker offers comprehensive and
secured integration with any enterprise system to automate end-to-end business
document processes. With more than 3,500 customers worldwide, Esker has
ofces in North America, Europe, Australia, and Asia.
Esker on Demand (SaaS) customers gain valuable automation efciencies without
the need to buy, build, and maintain IT infrastructure to support the technology.
Esker SaaS is the appropriate model to facilitate the general and widespread use
of enterprise document process automation solutions in the following areas:
Accounts Payable - making paper-free AP a reality with intelligent capture,
touchless processing capabilities and electronic workow. Invoice approval
workow is simplied and consolidated and can be integrated with any ERP
applications.
Accounts Receivable - integrating directly with invoicing and ERP applications,
the solutions allow companies to automate the delivery and archiving of
electronic and paper invoices.
Sales Order Processing - automates every phase of customer order processing
- from the reception of a customer document to the creation of a corresponding sales order in your ERP system.
Document Delivery - deliver business documents to customer, suppliers, and
business partners via cloud fax, email, mail, Web-portal services directly from
desktop or enterprise applications.
Over the past decade we have developed the technology to offer a valued
document process automation on-demand solution. More than 3,000 customers
worldwide and 30,000+ users rely on Esker every day to automate key business
processes.
Contact Information
Name: Albert Leong, Managing Director, Asia
Email: albert.leong@esker.com.sg
Tel:
+65 6735 6882
Esker Document Automation Pte. Ltd.

47 Scotts Road, #05-04, Goldbell Towers
www.esker.com
EVVO Media Pte. Ltd.

1 Lorong 2 Toa Payoh #0405, Yellow Pages Building, Singapore 319637
www.evvomedia.com
Background
EVVO Media is a local company that specializes in "Live" webcasting and Videoon-Demand (VOD) technology. The company was awarded the IDA (T) 828
EnVision Bulk Tender in the year 2010 to provide all eligible agencies under
www.gov.sg with a Video Hosting and Streaming Platform (VHSP) to
professionally manage and deliver their digital media content to the public.
The company is the digital media subsidiary of EVVO Labs Pte Ltd that provides
holistic technology and solutions for Cloud, Media and Mobile implementation.
Having established itself in the digital media space in the last 6 years, the
company is at the fore front of cloud based digital media implementation with a
client based ranging from government Ministries to Multi-National Companies
such as SAP, IBM and Deloitte.
Cloud Based Online Video Platforms (OVP)
Cloud Based Live Webcasting Solutions
Cloud Based E-Learning Platforms
Digital Media Consultancy
Contact Information
Name: Jack Wong, Executive Director
Email: jack.wong@evvomedia.com
+65 6348 8435
Tel:
Background
Headquartered in Singapore, Inspire-Tech is founded by a team of passionate
entrepreneurs in 2000. As mobile solution creators, we believe that many
organisations are able to tap on mobile platforms to realise greater business
opportunities and cost savings.
Inspire-Tech aims to provide competitive and robust systems to our customers,
giving them the best ROI. In today's environment, we distinguish ourselves with
quality, well-architected solutions and excellent services to meet enterprise
needs. Our pioneering solutions include cloud-based emergency notication
system RapidRecall, EasiSMS, ValueSMS, RapidSMS, and ProxiHomes (for
property searches). Our creative team also works on mobile apps for government
solutions.
EasiShare is a secure le management system for enterprises and government
for easy sync-and-share and facilitates greater productivity. With Data Loss
Preventing (DLP) capabilities on mobile devices (Win / iOS / Mac / Android),
users enjoy security and true mobility when collaborating on documents. This
results in greater productivity for enterprises and government organisations,
while compliant to stringent enterprise IT standards.
RapidSMS provides both two-way and one-way SMS hosting and campaign
services, saving clients the hassle to maintain costly system infrastructure.
Clients receive full software updates and technical support in addition to advance
features such as Microsoft Outlook Add-in, Excel Add-in, and API integration.
RapidRecall is a proven Business Continuity Management solution, utilising
immediate and effective communication modes through automated call tree on
SMS, Voice and Email. RapidRecall allows the exibility to scale and notify
thousands of personnel within the shortest time possible. It also saves
organisations time and money to reach out and communicate with stakeholders
during the time of crisis.
EasiSMS Enterprise Suite is a trusted solution architected in functional modular
blocks, to meet the needs of different messaging processes. Popular add-ons for
enterprises include as SMS Gateway, System Monitoring, Desktop Monitoring and
System Integration.
Contact Information
Name: Sharon Teo, Director
Email: sharon@inspire-tech.com
Tel:
+65 6255 0010
Inspire-Tech Pte. Ltd.

970 Toa Payoh North, #05-03/04, Singapore 318992
www.inspire-tech.com
Intalio
8 Eu Tong Sen Street, #19-90, The Central, Singapore 059818
www.intalio.com
Background
"How can we use the Internet to develop better applications for the
Enterprise?" Every day since 1999, Intalio answers this question with
innovative software based on industry standards and open source technologies.
We are VC funded, protable, and doubling in size every year. Our software can
be found everywhere, powering some of the largest companies in the world like
Deutsche Bank, Mitsubishi, NTT, and Vodafone, as well as 3 out of the 10 most
visited websites, Facebook, Google, and Yahoo! Intalio's technology was even
used to drive NASA's Mars Exploration Rovers! We are expert software
engineers, passionate about Cloud Computing, and fully committed to the
success of our customers.
Think Simple. Intalio integrates all the tools you need to build powerful
applications for your cloud, with simplicity and ease. Complete applications for
BPM, CRM, and ECM are also part of the package. Intalio platform is built and
optimized on top of VMWare Cloud Foundry.
Intalio also offers CITREP approved Cloud Computing training to help
companies understand Cloud technologies and the impact on their existing
infrastructure.
Contact Information
Name: Chan Kim Hung, Sales Director, APAC
Email: chankimhung@intalio.com
+65 6513 2655
Tel:
Background
At Jusfeedback, we help organizations take one of their most valuable assets feedback
from employees, customers, general public and turn it into actionable information.
Our agship product is the Survey Workbench system, a powerful yet user-friendly webbased survey application that allows companies to easily deploy, capture, analyze and
act on those responses collected.
Many organizations in the Asia-Pacic region, from small-and-medium enterprises to
large multinationals, government agencies and educational institutions, rely on our
solutions to turn valuable feedback from employees, customers and the general public
into actionable information in order to create long-term relationships, increase
protability and facilitate time-critical actions that drive business results.
We offer the following SaaS solution on SingTel Alatum Cloud infrastructure:
Survey Workbench Enterprise Edition
Survey Workbench Professional Edition
Create your surveys in 4 easy steps and launch it within hours!
CREATE: Survey design - Ease-of-use through step-by-step designer or browser-based
word processor UI
DEPLOY: Distribution Survey publishing to the Web, Tablets, Kiosk, Notebooks and
Pocket PC-compatible devices
MANAGE: Invitation management Schedule invitations and reminders to the survey
participants. Monitor response rate of survey projects, download data in CSV, TSV, Excel
and SPSS format
ANALYZE: Research quality reporting & analysis Produce and share sophisticated
analysis including summary and advanced statistics, multi-variable ltering and
advanced analysis. Export reports into Microsoft Words, PowerPoint and PDF for easy
distribution
For more details, please visit the following links:
Professional version: http://www.jusfeedback.com/products/survey-workbenchprofessional.html
Enterprise version: http://www.jusfeedback.com/products/survey-workbenchenterprise.html
Contact Information
Name: Ken Tan, Sales Director
Email: ktan@jusfeedback.com
Tel:
+65 6276 6791
Jusfeedback Pte. Ltd.

Block 1003, Bukit Merah Central, #05-21, Singapore 159836
www.jusfeedback.com
Justlogin Pte Ltd

10 Genting Road 03-00 The Blue Building Singapore 349473
www.justlogin.com
Background
Justlogin is a pioneer in cloud computing and has been offering HR Software on
Software-as-a-Service model since 1999. In 2000, Justlogin attracted venture
funding from OCBC Bank and ST Electronics Ltd.
Justlogin's customers are spread across 23 countries and including companies
such as AT&T, IKEA, Air France/KLM, Boston Consulting Group, Garuda
Indonesia, China Aviation Oil Ltd, Singapore Chinese Chamber of Commerce
and Industry, Prime Minister's Ofce, DSTA and many SMEs in the region.
Cloud Service Offering
Justlogin offers a suite of cloud-based HR Software including:
eLeave Electronic leave management system.
ePayroll Online payroll software.
eTimeclock Time attendance system based on iPad/iPhone.
eForm Electronic forms with workow.
eStaff Employee Self-service personnel information.
eBenet Flexible benet management system.
e360 360 degree survey and feedback system.
eTraining online training management system.
eAsset Asset management system.
Our customer can pick and choose any modules they need and they are
integrated together seamless.
Contact Information
Name: Helen Tan
Email: sales@justlogin.com
Tel:
+65 6476 5330
Background
Kosmos Technologies LLP has evolved into the new-age cloud solution company
with regional clients from Singapore, Malaysia, Hong Kong, and Indonesia. We
aim to provide our clients with excellent service and after sales support.
Being a Small Medium Enterprise (SME) ourselves, we understand the struggle
that SME faces when planning their budget and coping with ever-rising cost.
Our solutions are priced at reasonable rates with our customers in mind.
We are sincere and we listen to our clients. We will evaluate client's needs and
align client to new technologies that will yields great savings. We help our
clients to shift their operating expenses from CAPEX to OPEX, gaining tax
benets.
AiRDroP Disaster Recovery As A Service
The spectrum of corporate risk scenarios is constantly widening and
challenging IT's ability to comply with corporate business continuity policies,
sector-driven standards and ad hoc disaster preparedness legislation.
Society's ever increasing reliance on IT for is well-being makes it compulsory
for organization of all sizes to demonstrably be able to recover from disruptions
and disasters in their IT infrastructure. Disaster Recovery is everybody's
concern.
Assuring recovery can only be done through regular testing. Legacy
mechanisms for DR testing are mostly manual, therefore very expensive and
infrequent yearly, for most organizations. A new paradigm is called for, one
where Disaster Recovery testing is fully automated and iterative, with daily or
hourly cycles.
Contact Information
Name: Terrence Lau, Business Development
Email: sales@kosmos.com
Tel:
+65 6602 7699
Kosmos Technologies LLP

21 Bukit Batok Crescent, #12-79, WCEGA Tower, Singapore 658065
www.kosmos.sg
m9 tech solutions Pte. Ltd

61 Tai Seng Avenue, #B1-01, Crescendas Print Media Hub, Singapore 534167
www.oystor.com
Background
m9 Tech Solutions (m9) is a global software and services company
headquartered in Singapore. Led by global technology experts, m9 designs and
develops easy-to-use software products focused on productivity improvement
for individuals, professionals and organisations. m9's services include
document digitisation, collaboration, document security, search, document
sharing through workows and online storage and backup.
Leveraging on strong partnerships and tapping on cloud technologies, m9's
agship product Oystor is an end-to-end, cloud-based document management,
online storage, collaboration and workow solution. We help organizations to
simplify how they productively manage their documents with not only the
employees, but also with vendors, customers and partners.
Oystor was awarded the winner for Outstanding Innovation by SITF (Singapore
Infocomm Technology Federation) in 2011.
Contact Information
Name: Ashok Vasan, CEO
Email: info@m9online.com
Tel:
+65 6501 2933
Background
Magicsoft Asia Systems is a Singapore based IT Solution Provider. It was
founded by a group of young and creative software engineers back in year
1997. We have built up a good image as to develop and deliver quality proven,
high-end applications for various industries. Our vision is to help our clients to
extend their productivity and service quality by making use of our cutting edge
technologies. Our product ranges from wireless application, mobile
applications, web based application to two tier and three tier applications.
Tele-Health Monitoring Systems
Online Hotel Management Systems
Online Insurance Management System
Online Mobile application
Contact Information
Name: Kenny Tew, Business Development Manager
Email: kennytew@magicsoft-asia.com
Tel:
+65 9231 8466
Magicsoft Asia Systems Pte. Ltd.

21 Bukit Batok Crescent, #09-84, WCEGA Tower, Singapore 658065
http://www.magicsoft-asia.com/
Melioris Pte. Ltd.

82 Genting Lane, #03-08, SPH Media Centre, Singapore 349567
www.melioris.biz
Background
Melioris provides nancial solutions to better manage working capital, enhance
cashow, improved cost management through effective control and visibility.
Established in 2001 and headquartered in Singapore, MELIORIS nancial solutions
help to enhance companies' competitive advantage and protability.
Our trusted web-based nancial applications are provided as a Software as a Service
(SaaS) to clients on a regional or global basis. Customers of MELIORIS include Global
Fortune 100 companies and other multi-national companies (MNCs).
Melioris' nancial applications have won the MERIT award in the nancial applications
category in the Infocomm Singapore 2008 awards and also the Singapore's IT
Developers Award in 2009.
Melioris nancial solutions suite, delivered on a Software as a Service (SaaS) model
includes:
Kashow accounting solutions for SMEs and SMBs
KashFlow is an incredibly easy to understand and use accounting system for SMEs
and SMBs, built with the small business in mind. Users save time, are better
organized, have a greater insight into their nancial position whilst staying in
control of their cash ow
ADX-MAR receivable management solution to improve cashow and reduce bad
debts
ADX-MAR web-based rst-party receivables management solution to manage
collections of active receivables. ADX-MAR helps to operationalise a company's
collection strategies and automate collection activities.
Melioris Accounts Payable (MAP) solution for improved controls, visibility and cost
management
Melioris Accounts Payables (MAP) is a web-based accounts payable online approval
system to help companies manage their accounts payable function. MAP allows
companies to adhere to corporate governance requirements and provides visibility
on the payables function.
Melioris Claims and Rebates solution to improve customers and
Melioris Claims and Rebates solution helps companies manage
process for both B2B and B2C areas.
It handles proper
validation and claims approval to ensure that rebates claims
controlled and disbursed.
Contact Information
Name: Mak Chee Wah, CEO
Email: cheewah@melioris.biz
Tel:
+65 6741 6710 Ext. 138
partners services
their rebates claims
submission, claims
process is properly
Background
Netiquette Software is a Singapore based Independent Software Vendor established
with more than 12 years in business solutions for SME. Her solutions include
Accounting, Inventory, Payroll and CRM. Netiquette's solutions are the most
complete for any SME; she is listed in IRAS's Approved Accounting Registrar, CPF's
e-submission and IDA's iSPRINT Package Solution.
Netiquette has more than 5000 companies subscribing to her SaaS based solutions
in Singapore, Hong Kong, Malaysia and Thailand. Her customer base includes
SwissPost International, HockHua Tonic, Shell Autoserv and many more.
Netiquette Software specialises in business application via secure SSL internet
service and her applications are hosted locally in Singapore with Starhub's Argonar
Cloud that offer 99.95% of SLA uptime.
1. Accounting Management System (AMS)
Accounting Management System enable users to keep track of the company
accounts real time and generate reports such as P&L, Balance Sheet, General
Ledgers and many others accurately. AMS enable users to generate IAF le for esubmission of the GST.
2. Inventory Management System (IMS)
Inventory Management System is advance inventory module that enables users to
keep track of their inventory via location, batch code, serial number and price
control. It also allows mobile sales team to take in order and track inventory
seamlessly via any mobile devices that has internet connection.
3. Payroll Management System
Payroll modules enable HR/Accounts to generate monthly payroll for the company
with e-submission of CPF Form 91 and annual IR8A. CPF Contributions changes,
public holidays and other statutory requirements are update automatically.
Netiquette Payroll is capable of generating e-le for e-transaction to all the local
banks, Standard Chartered, HSBC and most major banks.
4. Customer Relationship Management
Customer Relationship Management module help manage their sales pipelines and
customer engagement history. Netiquette CRM has APIs dene to support
integration with Paypal, E-commerce and other applications that share common data
denition. For more complete list, please contact our support team.
Contact Information
Name: Edwin Chua, CEO
Email: edwin@netquette.com.sg
Tel:
+65 6223 1157
Netiquette Software Pte. Ltd

745 Toa Payoh Lorong 5, #03-04, The Actuary, Singapore 319455
www.netiquette.com.sg
Netsuite
80 Rafes Place, Level 36, UOB Plaza 1, Singapore 048624
www.netsuite.com
Background
Founded in 1998, NetSuite (NYSE: N) is headquartered in Silicon Valley with
more than 1,000 employees across nine ofces throughout the U.S., Canada,
Europe, Asia and Australia. Named by Gartner as the fastest-growing top 10
nancial management solution, NetSuite has netted four prestigious CODiE
Awards in 2010/2011 from the Software & Information Industry Association
(SIIA):
2011 Best Financial Management Software: NetSuite
2010 Best Business Software System: NetSuite OneWorld
2010 Best Cloud Infrastructure Solution: NetSuite SuiteCloud
2010 Best Relationship Management System: NetSuite CRM+
NetSuite is the world's leading provider of cloud-based business management
software. NetSuite helps companies manage core business processes with a
single, fully integrated system covering ERP/nancials, CRM, ecommerce,
inventory and more.
More than 10,000 high-growth and midsized companies and divisions of large
enterprises use NetSuite to run more effectively without the high costs and
inefciency of on-premise systems. By using NetSuite to automate operations,
streamline processes and access real-time business information anytime, anywhere, growing businesses realize breakthrough performance improvements.
NetSuite also offers industry-specic solutions for professional services,
software, wholesale distribution, manufacturing, and ecommerce. NetSuite
OneWorld helps global, multi-company organizations manage subsidiaries
better with robust multinational, multi-currency support.
Contact Information
Name: Michael Leong, Regional Channel Manager
Email: mleong@netsuite.com
Tel:
+65 9366 8686
Background
We were established in 2002 to provide network services to public and private
sector clients. These services include designing data networks, setting up and
installing network equipment, servers and SANs.
We have recently acquired the distributorship of 3XLOGIC products. With this
products, we are starting a video surveillance services for clients who wants to
tap on the security features of video surveillance but not the technicality of
operating and maintenance such equipment. Our SaaS for video surveillance
addresses this need.
Contact Information
Name: Amir Wan, CEO
Email: amirwan@networkarchitects.com.sg
Tel:
+65 6842 0620
Network Architects Pte. Ltd

3 Ubi Crescent, #05-01, Singapore 408558
www.networkarchitects.com.sg
NexWave Telecoms Pte. Ltd.

5 Clementi Loop, Level 2M, Singapore 129816
www.nexwavetelecoms.com
Background
NexWave Telecoms is a regional infocomm technology solution provider. We
offer an extensive suite of integrated ICT solutions and services which is
differentiated by our deep expertise in Enterprise Infrastructure, Business &
Integration and Managed Services solutions blended with unique capabilities in
Wireless Network, Cloud Computing and Voice & Data Communications.
In partnership with leading industry vendors like IBM, SUN, Oracle, SAP,
Netsuite, Microsoft, Avaya, Aruba Networks, Google and many others we
provide best of breed IT infrastructure and business application solutions as
well as telephony, unied communications, Comms-as-a-Service (Nexwave One
Voice), Wireless-as-a-Service (Nexwave Hosted WiFi) and a range of innovative
cloud services and utility computing solutions to meet the needs of our
diversied base of customers.
We are also service based operator of voice services under the SunPage brand.
Nexwave Telecoms has a full suite of Cloud Computing Solutions aimed at the
business market. As a managed solution provider, we are responsible for all
software and hardware management that are built on robust business
continuity architecture and fully secured services. As such customers are
guaranteed quality of services and continuing technical support with ongoing
upgrades and maintenance with incremental costs. Customers also have the
exibility to choose communications and IT services packages in varying
congurations at xed monthly fee to meet their business needs and budgets.
Unied Communications-as-a-Service - Business telephone system delivered
over the Internet
Secured Wireless-as-a-Service Enterprise grade Wireless delivered through
the cloud
Wireless Network Management (Managed Hosted)
Email & Collaboration - Microsoft Ofce 365 & Google Apps (SaaS)
HR Management (SaaS)
Campus Management (SaaS)
Asset Tracking and Dispatch (SaaS)
SMS Broadcast (SaaS)
Contact Information
Name: Gordon Tong, Marketing Director
Email: gordon.tong@nexwavetelecoms.com
Tel:
+65 6849 5998
Background
Headquartered in Singapore, OneEmpower is a leading provider of loyalty
management and customer transaction systems, collectively known as Smart
Customer Value Management (or Smart CVM) Solutions, which help businesses
capture and manage customer data, understand who their customers are, what
they need and how they behave, so that businesses can formulate and execute the
right marketing strategies to target the right customers, keep them, motivate
them to buy more and maximize the return to businesses.
OneEmpower has empowered many businesses ranging from MNCs to SMEs and
tens of millions of their customers across the world.
To meet the demands of businesses, especially SMEs who typically are constrained
by smaller budgets and resources, for enhanced protability, operational efciency
and better customer service, OneEmpower has made its Smart CVM Solutions
available in the form of Software-as-a-Service (SaaS) called OneFlexi.
Offered on an annual subscription basis, OneFlexi enables you to run your own
customer loyalty and/or prepaid/gift card programme(s). In addition to helping
you acquire, track, delight and retain customers, OneFlexi also improves
marketing effectiveness and operational efciency, generates more value from
customers, creates competitive advantage and drives up your bottom line.
Highlight:
Issue your own loyalty and/or prepaid/gift cards
Choose reward and/or prepaid schemes that suit your business
Maintain customers' prole through member website
Capture customers' loyalty and prepaid transactions through terminal at your
outlets
Delight customers with instant rewards at your outlets
Reduce error and fraud through automation
Get operational and statistical reports
OneFlexi is a SaaS pre-qualied by IDA under iSPRINT (Packaged Solutions).
SMEs can claim up to 50% of the qualifying costs, capped at $10,000 (subject to
fullling the SME eligibility criteria and the availability of funds)*.
*Terms and conditions apply
Contact Information
Name: Jasper Ng, Senior Manager
Email: jasper@oneempower.com
Tel:
+65 6248 5118
OneEmpower Pte. Ltd.

11 Changi South Lane, #04-01, Onn Wah Building, Singapore 486154
www.oneempower.com
Pantropic Online Pte. Ltd.

261 Waterloo Street, #04-27, Waterloo Centre, Singapore 180261
www.pantropic.com.sg
Background
As Singapore's Backup and Disaster Recovery Specialist, Pantropic plans,
implements, and supports data protection and disaster recovery strategies for
both large and small enterprises. Our company focus is entirely on D.R. and the
technologies and services that enable companies to protect their critical
business data and keep their businesses running in times of adversity.
Since 1999, we've assisted numerous MNC's and SME's with enterprise
solutions and managed services. We can offer customized solutions that include
24x7 support, lease nancing, hosting, hardware, standby virtual machines,
standby workseats, behind the rewall enterprise deployments, hybrid cloud
deployments, and managed cloud services.
ATEGO Cloud Backup is an online remote backup service managed by Pantropic
targeted at large and small enterprises that need a highly reliable and
exceptionally secure means to back up structured (databases) and
unstructured (les) data to a secure off-site data center in Singapore.
ATEGO Cloud Backup is an agentless solution that can back up data from your
servers, iSeries (AS/400), desktops, and laptops to an off-site data center
using your Internet connection. You can schedule backups during the night
when your network is least busy or you can turn on Continuous Data Protection
and have data backed up all day long. Your data is secured in transit and at rest
in our storage infrastructure using a FIPS certied AES128/256 cryptographic
module and your private encryption key. Only you can decrypt and read your
data. Copies of your data can also be stored locally at your site for quick
recovery, and replicated to a second commercial data center in Singapore for
the greatest assurance that your data is safe.
ATEGO also includes services for backing up laptops on the move, smart
phones, and in case of disaster, you can recover your data to our standby
virtual machines using our ATEGO Rapid Restore facility.
Contact Information
Name: Clifford Lew, Director, Professional Services
Email: cliff@pantropic.com.sg
Tel:
+65 6411 0011
Background
Ramco Systems is the rst ERP Software Product Company in Asia,
headquartered in Chennai, India. Part of the USD 1 Billion Ramco group of
companies, Ramco Systems currently has over 1600 employees and 15 ofces
in 9 countries with 1000+ customers. Global ofces include USA, Europe, South
Africa, Middle East, India (HQ) and Asia Pacic. Ofces in Singapore, Malaysia
and Australia serve customers in Singapore, Malaysia, Thailand, Indonesia,
Philippines, Hong Kong, New Zealand, Australia, Taiwan and Korea.
Ramco is a pioneer in the Cloud Computing area with Ramco OnDemand ERP - a
comprehensive yet modular, browser based ERP product covering all business
functions.
Ramco ERP on Cloud is the right solution for all your enterprise needs, because
it takes the full power of ERP and makes it available on Cloud. With Ramco ERP
on Cloud, you do not require any investment on new hardware, training,
additional IT staff, database etc. Also, you need not worry about the
maintenance & upgrades, as all these happen automatically. It is simple to
install, can be implemented in weeks and is highly cost effective. Ramco ERP on
Cloud is completely modular; you can choose the functions you need to achieve
the perfect t for your business. Pricing is based on a subscription model,
hence you can scale up or down as per your requirement.
Ramco Systems, a global software solution company, has invested heavily in
the state-of-the-art service delivery, mobility, security and certication. Builtin iPad/Tablet capability along with embedded analytics dashboards ensure
ready MIS for both management as well as users. Over 4500 users from various
industry sectors like Manufacturing, Services, Automotive, Trading, Electronics,
Telecom, Dairy, Leather, Education etc utilise Ramco ERP on Cloud using a
simple web browser. Both large enterprises as well as SMB customers are able
to derive tangible business benets from the product.
Contact Information
Name: Sandeep Bhattacharya, VP, Asia Pacic
Email: sandeepb@ramco.com.sg
Tel:
+65 9855 4450
Ramco Systems
10 Eunos Road 8, #13-06, Singapore Post Centre, Singapore 408600
www.ramcoondemand.com
ServTouch-Wywy (S) Pte. Ltd.

20, Bendemeer Rd, 5th Floor, Singapore 339914
www.servtouch.com
Background
ServTouch provides a One-stop Media and IT services:
Audio creation
Video Pre and Post production
Website Development and Design
Content Delivery Network with attractive Video streaming/Hosting plans on
cloud platform
Design and development of Website with social media features
Distribute and support Over-The-Top (OTT) and Set Top Box (STB) devices
for media streaming/playback from networking to other home connected
devices like PCs
We have business presence in Spore and other SE Asia countries and enjoys a
wide networking across the other continents.
ServTouch has a IPTV license issued by MDA for broadcasting media contents
with IP network. We also provide video streaming and hosting platform which
runs on a cloud platform with our partner, New Media Express. It leverages on
the benets of quick to deploy and cost effectiveness of applications.
With Cloud services, customers do not need to invest in hardware but can tap
on our offering and plan for their needs based on Pay-Per-Use format.
We are working to offer other applications related to other digital assets like
Photo and Document very shortly.
Contact Information
Name: Jason Lim
Email: jasonlim@servtouch.com
Tel:
+65 6213 6032
Background
TrustSphere is a pioneer in the Messaging Intelligence space, a next generation
approach to deriving business intelligence from monitoring an organization's
electronic communications. TrustSphere deploys a series of "Enterprise Security
Intelligence" applications which mitigate threats such as spear phishing, social
engineering attempts, email false positives, executive email harassment, and SMTP
DDoS attacks.
At the heart of TrustSphere's Enterprise Security Intelligence solutions is the
company's unique Trusted Sender Recognition TM capability, which uniquely and
accurately identies and authenticates the true source of electronic communications
on a real-time basis. This is used to ensure executive end users are kept safe.
TrustSphere was named a Gartner Cool Vendor 2011.
Enhance productivity, go green:
Access personal data, anytime, anywhere
Get your calendar, contacts and other important information pushed to your
existing smartphone
Protects and delivers critical emails, eliminates email spams and viruses
Helps organisations protect their reputation, brand, service levels and avoid lost
business opportunities
Patented RealMail solution:
Outbound emails comes with in-built authentication mechanisms (DKIM, SIDF)
Protects against the misclassication as spam of good email in multiple
languages caused by the current generation anti-spam ltering solutions
Focus on protecting and delivering critical business emails before stopping spam
Push Ofce:
About 70% of the smartphones in the world today are not BlackBerry devices. Push
Ofce enables you to deliver BlackBerry style services to non-BlackBerry
smartphones, with a similar customer experience.
Push Ofce enables a green, reliable, affordable and highly efcient solution for
push mail, push contacts, shared calendars, and more, that you just can't get
elsewhere. Best of all, it will work with all major smartphones in the market today.
Contact Information
Name: Goh Hock Beng, VP Channels Sales Asia
Email: hockbeng@trustsphere.com
Tel:
+65 9692 3288
TrustSphere BoxSentry Pte Ltd.

3 Phillip Street, #13-03, Commerce Point, Singapore 048693
www.trustsphere.com
Unboxs Solutions Pte. Ltd.

150 Cecil Street, #16-00, Singapore 069543
www.medf1.com
Background
Unboxs Solutions provides simple clinic inventory management for clinics,
online e-commerce solutions, mobile application development for medical sales
personnel and marketing consulting services for pharmaceutical and device
companies.
MedF1 is a platform that links medical suppliers and distributors to healthcare
organizations such as clinics, specialists, clinic chains and other healthcare
organizations. We help shorten inventory turnover, delivery time and automate
order processing. At the same time we also introduce online marketing tools for
sales teams.
Contact Information
Name: Ryan Teo, Business Development
Email: ryan.teo@unboxs.com
Tel:
+65 9777 0253
Background
Vortics Communications has identied the need and demand for clients to
achieve sustainability growth, through continuous improvement in job and
process productive through the adoption of technology. The key areas of
technology are tablet based computing system leveraging on cloud services.
This enables accessed by authorised personnel anytime and anywhere in the
world with an Internet access and an Internet browser. Clients save cost as
there is no need to spend large sums of money upfront to pay for servers,
software, storage space, IT resources and technical support.
Vortport is a portable, highly interactive and time sensitive workplace safety
and health management system.
Vortics Communications want to help companies atomise and streamline their
Workplace Safety and Health in a systematic manner, making management
easier, faster and eliminates risks such as human error and double job. It also
helps companies discover risks & hazards, training requirements and business
threats. With it being mobile, management becomes instantaneous and
convenient. Vortport will deliver better performance and productivity while
helping companies create a safer, more productive working environment and
staying compliant.
Contact Information
Name: James Pinto, Managing Director
Email: jdpinto@vorticscomm.com
Tel:
+65 9004 5165
Vortics Communications Pte. Ltd.

180 Ang Mo Kio Ave 8, Block S, Centre of Innovation for Electronics,
Nanyang Polytechnic, Singapore 569830
www.vorticscomm.com
Zopim Technologies Pte. Ltd.

12 Jalan Lempeng, #16-04, Singapore 128798
www.zopim.com
Background
Zopim creates amazingly simple customer engagement tools that help online
businesses build relationships with their customers. Our award winning agship
product - Zopim Live Chat - helps online businesses deliver great customer
satisfaction through real time chat interaction and assistance. With Zopim,
they can target high-value website visitors, chat directly with customers who
have problems making purchases on the site, and achieve greater sales
conversion.
Zopim serves the needs of many huge enterprises and government agencies.
Some notable customers include P1, NLB, Far East Organisation, Croatian
Airlines, Microsoft, and D&B. Together with qualied partners like PointStar,
Zopim delivers well integrated solutions that come with local support.
Hassle free set-up
No download/installation require
Seamless integration with your website
Highly customizable chat designs
Advanced sales feature
Google Analytics Integration
Automated Proactive Chat
Department Routing
Real time Web-analytics
Pre-chat request form
Real time monitoring
We are well integrated with popular CRM/Ticketing solutions and are supported
on many CMS, OS, browsers, mobile phones, & even IM solutions.
Contact Information
Name: Lim Qing Ru, VP Marketing
Email: qingru@zopim.com
Tel:
+65 9221 0115
Background
1degreenorth is a specialist company focusing on providing expertise in leading
edge solutions and services for High Performance Computing (HPC) Clusters,
and Public and Private Cloud infrastructures. With a team of passionate
consultants and HPC architects, we have been working on HPC clusters and
Grids since 1999 and currently consult for government research organizations
and MNCs in Singapore and Asia Pacic in the area of building scalable
applications and infrastructure for private and public clouds.
1. Design and implementation of PRIVATE Cloud infrastructure
2. Design and implementation of PUBLIC Cloud infrastructure
3. Design and implementation of High Performance Computing Clusters
4. Design and implementation of applications to run on private/public Clouds
using leading edge PaaS such as Gigaspace and Aneka
5. Design and implementation of large-scale vSMP clusters with ccNuma
technology for use in Cloud/Virtualization infrastructure
Contact Information
Name: Laurence Liew, CEO

Email: LLIEW@1degreenorth.com
Tel:
+65 9029 4312
CLOUD TECHNOLOGY COMPANIES
1degreenorth
69 Ayer Rajah Crescent, #03-03, Singapore 139961
www.1degreenorth.com
6Fusion
16 Kallang Place, #07-34, Singapore 339156
www.6fusion.com
Background
6fusion provides an end-to-end cloud management platform that enables global
workload distribution by turning the public and private cloud into a pay-per-use
billable utility. The unique metering algorithm, Workload Allocation Cube (WAC),
creates a commercial standard to quantify supply and demand for compute resources.
For IT service providers, enterprises, cloud providers, and web app developers,
6fusion simplies and streamlines Infrastructure-as-a-Service (IaaS) via a single
console that provides valuable insight into consumption, performance benchmarking
and cost allocation without vendor lock-in.
6fusion is leading the advancement of utility computing with the utility-metered cloud
that enables computing workload to be distributed across public, private and hybrid
clouds. With a patent-pending metering algorithm called the Workload Allocation Cube
(WAC), 6fusion creates a commercial standard to quantify supply and demand for
compute resources that is the foundation of the utility cloud model regardless of where
workloads are deployed. 6fusion simplies and streamlines this process via a single
console that provides valuable insight into consumption, performance benchmarking
and cost allocation without vendor lock-in.
6fusion's technology innovations are made up of the following components:
- The WAC provides a single unit of measurement that established the most precise
metering of the cloud any where in the world today from the measurement of
consumption to the determination of cost. The WAC provides true, utility-based, payas-you-grow services.
- UC6 Cloud Management Platform provides a single pane of glass that allows users to
access, measure and manage cloud workloads in deployed across public, private, and
hybrid clouds or in all of them! This allows organizations to benet from the security
and control of private clouds, the exibility of the community cloud, and the cost
effectiveness of the public cloud all from the same user interface, metered using the
same unit of measurement.
- Cloud Resource Meter is a software tool that both proles a snapshot in time and
meters ongoing computing workloads in private and public computing environments.
Cloud Resource Meter works in tandem with the WAC and UC6 Cloud Management
Platform to measure the actual resource consumption of applications deployed on
physical or virtual hardware. Cloud Resource Meter is a critical tool in building the
business case for the cloud.
Contact Information
Name: Wilson Liaw, Sales (APAC)
Email: wliaw@6fusion.com
Tel:
+65 9816 5921
Background
Adaptive Computing is the largest provider of High-Performance Computing (HPC)
workload management software and manages the world's largest cloud computing
environment with Moab, a private cloud management solution and HPC workload
management system. Moab, a patented multi-dimensional intelligence engine,
delivers policy-based optimization, allowing customers to consolidate and virtualize
resources, allocate and manage applications, optimize service levels and reduce
operational costs. Adaptive Computing offers a portfolio of Moab cloud
management and Moab HPC workload management products and services that
accelerate, automate, and self-optimize IT workloads, resources, and services in
large, complex heterogeneous computing environments such as HPC, data centers
and cloud. Our products act as a brain on top of existing and future diverse
infrastructure and middleware to enable it to self-optimize and deliver higher ROI
to the business with its:
Moab Cloud Suite for self-optimizing cloud management
Moab HPC Suite for self-optimizing HPC workload management
Moab Cloud Suite is an intelligent cloud management end-to-end platform. It
provides touchless cloud service optimization across the full cloud service life cycle
including agility, cost savings and service performance. Moab Cloud Suite uses the
patented Moab intelligence engine to automate service requesting, provisioning,
optimization, and management based on multi-dimensional policies that mimic
real-world decision making. Moab Cloud Suite enables organizations to create
agile, automated and adaptive private clouds or hybrid clouds from their diverse IT
resources and management tools. It is currently managing and optimizing the
world's most advanced and ambitious private cloud at a leading global nancial
institution as well as other innovative production workload clouds for customers
around the world ranging from nance to government, entertainment and other
industries.
Contact Information
Name: William Lim, Regional Director APJ
Email: wlim@adaptivecomputing.com
+65 9113 1077
Tel:
Adaptive Computing
9 Battery Road, 12th Floor, Straits Trading Building, Singapore 049910
www.adaptivecomputing.com
EVVO Labs Group of Companies

AkSaaS Pte. Ltd
1 Commonwealth Lane, #08-07, One Commonwealth, Singapore 149544
www.aksaas.com
Background
AKSAAS was founded in 2006, and was initially incubated under Exploit
Technologies. It has a team of software programmers to assist companies in
developing applications tailored to their needs. In particular, AKSAAS has
developed a cloud middleware and portal that enables Service Providers to
deploy and offer cloud services such as infrastructure and Software-as-aService. AKSAAS aims to transform the Cloud and SaaS landscape in
Singapore. AKSAAS was appointed by IDA in 2008 as a SaaS Incubation
Centre, and has assisted more than 50 companies in deploying SaaS services.
AKSAAS is one of the leading companies in Singapore providing cloud
computing and SaaS services. AKSAAS provides cloud solutions for telcos and
enterprises via its Jazz platform; from the portal to the cloud middleware and
enabling its customers to rapidly deploy their cloud services to their end users.
The solution is infrastructure independent and interface with a wide range of
hypervisors. The software comes with provisioning and metering services,
management tools and allows for ease of integration with SaaS applications. In
addition, AKSAAS provides consulting services to assist ISVs and enterprises to
deploy their SaaS applications quickly and efciently.
Contact Information
Name: Chinn Lim, CTO
Email: chinn.lim@aksaas.com
Tel:
+65 6100 6227
Background
aZaaS is established on 2009. It's concentration is on cloud solution from a to
z. We believe strongly that cloud is the new IT direction and it will denitely
help you, your customer and partners, to achieve optimize IT environment and
business.
aZaaS provides you customized Software-as-a-Service solutions for your
customers, your partners and your employees.
Enjoy low upfront cost
Software-as-a-Service (SaaS) allows you to enjoy the benets of technology
and automation without the need to purchase, install or maintain software,
hardware or data centres. Be free from prohibitive capital investments.
Enjoy rapid speed to market
Without the need to purchase, install or maintain software or hardware, you
can start enjoying using the service after a short set-up. Since hosted services
can be used from anywhere, multi-location deployments are simplied without
the need set up complex data centre architectures. Be free from protracted
deployment periods.
Contact Information
Name: Shan Tan, Manager
Email: Shan@azaas.com
Tel:
+65 3112 8299
aZaaS Pte. Ltd.

12 Marina Boulevard, #17-01, MBFC Tower 3, Singapore 018982
www.azaas.com
Citrix Systems Singapore Pte. Ltd

50 Collyer Quay, #07-03, OUE Bayfront, Singapore 049321
www.citrix.com
Background
Citrix Systems, Inc. (NASDAQ:CTXS) is a leading provider of virtual computing
solutions that help people work and play from anywhere on any device. More
than 230,000 enterprises rely on Citrix to create better ways for people, IT and
business to work through virtual meetings, desktops and datacenters. Citrix
virtualization, networking and cloud solutions deliver over 100 million
corporate desktops and touch 75 percent of Internet users each day. Citrix
partners with over 10,000 companies in 100 countries. Annual revenue in 2010
was US$1.87 billion.
Citrix OpenCloud is a pragmatic approach that makes the move to the cloud
simpler and more successful for enterprises and service providers. OpenCloud
offers enterprises the choice to leverage infrastructure technologies already in
place or to add new ones, to connect their datacenters seamlessly to external
clouds, and to provision applications and deliver them to their users. Cloud
providers can extend the reach of their offerings by incorporating their
expertise and best practices with the Citrix OpenCloud platform to deliver
solutions that are both differentiated and competitively priced, and enable the
trust and infrastructure transparency needed to serve as a seamless extension
of the enterprise.
Citrix OpenCloud platform provides that complete infrastructure, giving
customers the choice to protect their investment and to attain the benets of
cloud computing without starting from scratch.
Cloud providers can leverage Citrix OpenCloud solutions to help their
customers easily and quickly move or extend key workloads to the cloud for
increased availability and exibility. In addition, they can offer differentiated
services to reach more customers by combining their own expertise with the
technology openness of Citrix OpenCloud platform.
Contact Information
Name: Kaushal Veluri, Marketing Director - India & ASEAN
Email: kaushal.veluri@citrix.com
+65 6725 5321
Tel:
Background
CloudFX is a strategic technology advisory rm, delivering on the promise of
technology as the core driver of business. Gaining a world-class reputation for
our advisory and execution services, we transform customers by rearchitecting their entire IT infrastructure, streamlining business intelligence
and providing application modernization and migration services. CloudFX is
completely vendor neutral, and we work with customers to take the complexity
out of IT delivering a customized, low-risk and cost-effective solution. With
its regional headquarters in Singapore, CloudFX is rapidly expanding to better
serve our customers and partner network, which includes all Tier One
technology vendors.
CloudFX is positioning its customers for global leadership by transforming their
businesses and utilizing the most innovative Cloud technology solutions
available.
For more information, please visit http://www.cloudfx.com.
At CloudFX, we offer a specialized range of services to help transform your
business and enable your journey to the Cloud.
1.
2.
3.
4.
5.
Strategic Advisory & Consulting

Design & Integration Services
Cloud Service Automation & Management
Business Service Management
Compliance & Security
Contact Information
Name: Damian Crotty, President & CEO
Email: damian.crotty@cloudfx.com
Tel:
+65 6733 9886
4 th Floor, Seng Kee Building, 20 Martin Road, Singapore 239070

www.cloudfx.com
Compuware Asia-Pacic Pte Ltd

8 Temasek Boulevard , #30-01/02 Suntec Tower Three, Singapore 038988
www.compuware.com.sg
Background
Compuware Corporation, the technology performance company, provides
software, experts and best practices to ensure technology works well and
delivers value. Compuware solutions make the world's most important
technologies perform at their best for leading organizations worldwide,
including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most
visited U.S. web sites. Learn more at: http://www.compuware.com.
The Compuware APM Solutions is the only solution that covers the entire
application delivery chain, from the browser on a real user's computer or
mobile device, across the Internet or a corporate WAN, across third-party and
cloud providers, to the infrastructure running inside data centers.
Compuware APM Solutions alerts you to application performance issues,
prioritizes them based on their business impact and isolates their root causes
so you can ensure your business-critical applications perform optimally. This
solution works for any type of user and any type of application, including
enterprise applications accessed by employees, e-commerce web sites visited
by customers or applications running on mobile devices.
Learn how your website performs across browsers, compared to your
competitors and on mobile applications. Take an Instant Test today. Visit
http://www.gomez.com/resources/instant-test-center/
Contact Information
Name: Kenneth Loke, Sales Director, ASEAN
Email: Kenneth.loke@compuware.com
Tel:
+65 6510 9188
Background
Cortado. Business Class of Cloud Desktop Services.
Cortado is the leading cloud desktop service provider, connecting people and
their devices to vital IT resources. Cortado offers strategic cloud solutions for
enterprise users, increasing productivity, saving time and reducing costs.
Home and branch ofces and mobile employees are securely integrated into IT
infrastructure. Over 15,000 organizations from 5 to 100,000 employees and
hundreds of thousands of individual users rely on Cortado. The founder of the
Cloud Printing Alliance, Cortado employs over 200 highly-qualied, dedicated
professionals at its Berlin headquarters, as well as in the U.S., UK, Australia,
Brazil, France and Japan.
With native Android, BlackBerry and iOS apps, and a HTML5 client on other
web-enabled devices, Cortado delivers secure desktop experiences tailored to
each device and connects employees to corporate IT resources, like le shares,
databases and print services, in a highly efcient, secure and manageable way.
The IT team exibly manages rights for mobile users. Enterprise grade security
is ensured for the device, the connection and the datacenter. Cortado solutions
leverage the usability and speed of new mobile devices and the power and
security of central IT infrastructure. Customers enhance their productivity and
collaboration, making Cortado Corporate Server the best t for BYOD
programs. The solution is available as on premise software installed in the IT
environment, or behind the rewall, totally in your control or alternatively as
your dedicated cloud server, for instance on Microsoft Windows Azure.
For Windows-based desktops, Cortado concentrates on printing: ThinPrint, a
brand of Cortado, offers the leading print optimization solutions. Products
include innovative management for distributed network environments,
solutions for virtual desktop environments, condential printing and the rst
true cloud-based print management tools. Customers benet from highquality, fast printouts, reduced administration, optimized security and full
control of the print environment, delivering signicant cost savings.
Contact Information
Name: Mun Kit Chee
Email: mun.kit.chee@ingrammicro-asia.com
Tel:
+65 6298 0888
Cortado
Ingram Micro, 205 Kallang Bahru, #04-00, Singapore 339341
www.cortado.com
Dell Global BV (Singapore Branch)

180 Clemenceau Avenue, #06-01, Haw Par Centre, Singapore 239922
www.dell.com.sg
Background
Dell is a global leader in the entire range of end-user ICT solutions, and is
focused on delivering services and solutions that are open, capable and
affordable to enable organizations to drive enterprise efciency in the virtual
era.
Dell provides a range of cloud infrastructure, services and solutions which
include cloud-optimized data center infrastructure, industry-standard
platforms and hypervisors, and services in four modes:
Do it Yourself: We design it. You build it and operate it.
We Build it for You: We design and implement it. You run it.
We Build & Operate: We build it and we operate it for as long as you want us
to.
Delivered as a Service: We deliver it to you on location or offsite.
Specic cloud offerings from Dell:
vStart: Simplify your migration to a virtual infrastructure with pretested,
precongured & pre-racked virtualization solutions that lower your cost per
virtual machine.
AIM: Redistribute workloads & apps dynamically with rapid provisioning,
virtualization, high availability and scalability with Dell's Advanced
Infrastructure Manager (AIM).
SSC: Self Service Creator (SSC) is an automated workload platform that
offers a secure service portal for authorized users, who can select, deploy
and manage cloud resources.
OpenStack: Integrate OpenStack's cloud OS system with cloud-optimized
PowerEdge C servers, Dell-developed Crowbar installer & Dell Services to
handle massive data loads.
IT Management SaaS: Manage your enterprise-wide IT infrastructure,
device, email, data security, BC/DR, data encryption, and integration of
cloud and on-premise applications.
Boomi: Connect any combination of Cloud, SaaS, or on-premise apps with
no software, no appliances, and no coding using AtomSphere, the industry's
#1 integration cloud.
Contact Information
Name: Lee Kin Thong, Head, Country Marketing
Email: kin_thong_lee@dell.com
Tel:
+65 6335 3388
Background
Founded in 1983, Dimension Data plc is an ICT services and solutions provider
that uses its technology expertise, global service delivery capability, and
entrepreneurial spirit to accelerate the business ambitions of its clients.
Dimension Data is a member of the NTT Group.
In Asia Pacic, we operate in over 60 ofces across 13 countries. We help clients
plan, build, support, manage, improve and innovate their ICT infrastructures. It
combines an expertise in networking, security, data centre solutions, Microsoft
solutions and converged communications and contact centre technologies, with
advanced skills in consulting, integration, training and managed services.
www.dimensiondata.com.
Dimension Data offers a comprehensive range of cloud services to make it easier
for companies to accelerate their adoption of cloud computing. Available on a
global basis, these services are delivered on the company's Managed Cloud
Platform (MCP), a fully-managed cloud delivery platform. Through the use of a
single platform, clients can easily move between public, private and hybrid cloud
models without having to re-architect and re-integrate the underlying
infrastructure. This helps to improve competitiveness, simplify business
processes and reduce time to market. Our offerings include the following:
-
Cloud enablement: consulting and advisory services to help clients understand more about cloud readiness, governance, optimization, and data centre
consolidation and technology architecture.
Cloud and system integration: integration services across traditional IT
systems, private, public or hybrid clouds.
Compute-as-a-service (CaaS): virtual servers and storage provided as a
service in shared (public) and dedicated (private) environments.
Managed Hosting: dedicated infrastructure and application management
services interconnected to our public and private cloud
Managed services: a set of support services, including patch management,
device conguration and backup.
Advanced cloud services: value added services e.g. cloud-based back-up and
disaster recovery.
Application services: applications hosted and operated on our MCP.
Contact Information
Name: Douglas Tan, Senior Client Manager
Email: douglas.tan@dimensiondata.com
Tel:
+65 6517 2000
Dimension Data (Singapore) Pte. Ltd.

www.dimensiondata.com
EMC International SARL (Singapore Branch)

3 Changi Business Park Vista, #04-00, Singapore 486051
www.emc.com
Background
EMC Corporation (NYSE: EMC) is the world's leading developer and provider of
information infrastructure technologies that enable people and organizations of all
sizes to transform the way they store and create value from their digital
information.
Organizations are turning to the private cloud for efcient, dynamic, and scalable
IT resources as cloud computing enables organizations to achieve faster and high
returns on their IT investments. EMC's industry-leading portfolio of innovative
virtualization, storage, security, and information and content management
products is essential for cloud computing to fulll its promise. EMC has been
moving itself into position to provide customers with a safe path from the world of
physical IT to fully virtualized IT and ultimately to cloud-based IT infrastructure.
Primary solutions that EMC cloud computing and storage can provide include:
Multi-site data management When you need single-point, rules-based
management for vast quantities of content produced, consumed, and stored
in multiple locations nationwide or worldwide.
Intra-ofce and inter-ofce data sharing When the missions of your
various user communities demand secure storage and rapid distribution of
shared data assets combined with utmost data condentiality, all controlled
from a single point.
Analytical and scientic research When authorized analysts and
k n o w l e d g e w o r ke r s n e e d ra p i d , e a s y a c c e s s t o a c t i o n a b l e d a t a
regardless of where that data was created or in which data center it
currently resides including secure, large volume storage as an
online service.
Contact Information
Name: Narissa de Rozario, Executive Brieng Advisor
Email: Singapore_EBC@emc.com
Tel:
+65 6501 1055 (main line) / +65 6501 1765 (direct)
Background
Entreda was founded in Silicon Valley to revolutionize the market for IT-as-a-Service in
the age of the cloud. Founded by technology innovators experienced in developing
cloud hardware, software and networks, Entreda is committed to re-inventing IT-as-aService and liberating SMEs from the costly and inefcient silos of the past. By
delivering secure, affordable IT-as-a-Service in concert with our partner, Singtel,
Entreda is laying the foundation for rapid migration by SMEs to the age of the cloud,
and the adoption of new transformative cloud applications.
The Entreda Service Delivery Platform (ESDP) enables broadband services providers,
hosting vendors, BPOs and SaaS integrators to power high-value, high-margin IT-as-aService for SMEs (small medium enterprises). The ESDP also enables carriers and
CSPs to build new IT-as-a-Service revenue centers focused on the needs of 21 st
century SMEs.
Available as a white-label offering, ESDP is a fusion of 4 must-have platform
ingredients, which provide an end-to-end fabric of IT-as-a-Service value:
Entreda Cloud Connector Appliance: Purpose-built to deliver transformative IT
services to SMEs, the Entreda Cloud Connector is a self-installing hybrid cloud
appliance that operates on-premise at the SMEs site or multiple locations.
Entreda Hybrid Cloud Management Console: The Entreda Management Console
provides a single-pane-of-glass interface for SMEs and system operators to
congure, monitor and manage IT-as-a-Service capabilities in a simple and transparent fashion.
Entreda Subscriber Enrollment Engine: Entreda's full spectrum vision of SME
IT-as-a-Service supports all networked devices in a holistic fashion through a
simple device enrollment and service authentication process.
Entreda IT-as-a-Service Suite: Entreda has packaged a suite of enterprise-grade
services for easy consumption by resource-constrained SMEs, including fail-safe
hybrid cloud backup, managed rewall, secure VPN, network monitoring, application
ltering and other must-have services. The Entreda ITaaS Suite provides an
affordable, easy-to-administer replacement for costly, inefcient and insecure point
solution silos in all major areas of IT management.
Entreda assists our partners at every stage of planning and deployment by providing
expert support services to accelerate and streamline the process of integrating and
launching your new IT-as-a-Service business.
Contact Information
Name: Venky Vaiyapuri
Email: venky@entreda.com
Tel:
+65 8298 6757
Entreda Pte. Ltd.

150 Cecil Street, #16-00, Singapore 069543
www.entreda.com
HCL Singapore Pte. Ltd.

8 Shenton Way, # 33-01, Temasek Tower, Singapore 068811
www.hcltech.com/geo-spread/singapore/
Background
HCL Technologies is a leading global IT services company, working with clients in the
areas that impact and redene the core of their businesses. Since its inception into the
global landscape after its IPO in 1999, HCL focuses on 'transformational outsourcing',
underlined by innovation and value creation, and offers integrated portfolio of services
including software-led IT solutions, remote infrastructure management, engineering
and R&D services and BPO. HCL leverages its extensive global offshore infrastructure
and network of ofces in 26 countries to provide holistic, multi-service delivery in key
industry verticals including Financial Services, Manufacturing, Consumer Services,
Public Services and Healthcare. HCL takes pride in its philosophy of 'Employee First'
which empowers our 58,129 transformers to create a real value for the customers.
HCL started its operations in Singapore in 1980 and was HCL's rst foray outside India
and indeed the rst internationalization effort by an Indian IT company. We regard it
as an honor to be one of the rst few IT companies in Singapore. HCL has come a long
way from building computers to being a leading Systems Integrator in this region.
HCL is a formidable cloud service partner for global organizations with coherent
thinking and strategy in place. Today, we work with
8 out of Top 10 ISV's in their Cloud Initiatives
35+ Global Organizations in offering Cloud Based Enterprise Management Platform
HCL as a Cloud Partner: Being a remarkably experienced IT transformational
services provider, HCL is also considered as a preferred Cloud partner. HCL's approach
is centered on building & providing competency based services such as Cloud
Assessment, Implementation & Migration to Private, Public and Hybrid Clouds and
Cloud Service Management. HCL also provides Platform as a Service (PaaS) and
Infrastructure as a Service (IaaS) for its existing and potential enterprise customers.
HCL is also actively progressing to identify niche functional applications in various
industry verticals (and micro verticals) that will be delivered through HCL Cloud.
Our cloud services are centered on:
Cloud Consulting and Assessment: Cloud Readiness and Migration Assessment.
Cloud Implementation and Migration: SaaS enablement Services, IaaS, PaaS
Product development, Private Cloud Development and Management.
Cloud Service Management: Service Delivery platforms like Agora, MTaaS,
MyCloud etc. Application Support and Maintenance, Application and Infrastructure
Operations.
Service Integration and Service Aggregation
SaaS : Vertical Specic Niche applications and Horizontal applications delivered on
SaaS
Platform as a Service (PaaS) and Infrastructure as a Service (IaaS)
Contact Information
Name: Arun Sundar, Marketing and Industry Analyst Relations
Email: arun.sundar@hcl.in
Tel:
+65 9028 3695
Background
HP is a technology company that operates in more than 170 countries around the
world. We explore how technology and services can help people and companies
address their problems and challenges, and realize their possibilities, aspirations and
dreams. We provide infrastructure and business offerings that span from handheld
devices to some of the world's most powerful supercomputer installations. We offer
consumers a wide range of products and services from digital photography to digital
entertainment and from computing to home printing. This comprehensive portfolio
helps us match the right products, services and solutions to our customers' specic
needs.
HP offers cloud infrastructure solution and consulting services. CloudStart, built on
Converged Infrastructure, offers a menu of pre-dened services allows the following
services:
Request and activate service from self-service portal
Scale service securely
Adjust service based on consumption and chargeback reports
CloudStart comes with HP Cloud Service Automation software, and storage services
from HP StorageWorks, enables clients to reduce provisioning times up to 80 percent.
The HP Converged Cloud Workshop provides:
Education on the cloud and hybrid service delivery strategies from the
infrastructure layer to the applications
Recommendations for using the cloud as part of a service provider and portfolio
strategy
Next steps and roadmap for cloud computing projects
HP Cloud Roadmap Service provides 8-12 weeks consulting engagement that:
Identies opportunities where business and IT can benet from the cloud
Identies the appropriate cloud delivery and deployment models
Recommends the service strategy, governance and program model for incorporating cloud capabilities
Provides practical, step-by-step roadmap for cloud adoption
HP Cloud Design Service provides:
Design scalable and comprehensive cloud infrastructure that can evolve from
public to private
Comprehensive HP reference architecture
ITIL v3 interpretation
Full mapping of technologies
Detailed bill of materials and implementation plan
Contact Information
Name: Mr Andrew Ang, Sales Manager, Enterprise Group, Hewlett-Packard Singapore
Email: andrew.ang@hp.com
Tel:
+65 9800 3732
Hewlett-Packard Singapore (Sales) Pte. Ltd.

450 Alexandra Road, Singapore 119960
www.hp.com.sg
Hitachi Data Systems

300 Beach Road, Level 28, Singapore 199555
www.hds.com
Background
Hitachi Data Systems is a premier provider of cloud storage infrastructure,
services and solutions that deliver integrated, elastic, virtualized and highly
available cloud environments. We deliver secure, exible, scalable and easy-tomanage cloud storage infrastructures that are location independent and enable
you to lower total cost of ownership, meet service level agreements and
improve operational efciency.
We also deliver fully managed cloud services so that you can reduce costs,
improve efciencies and pay for only what is consumed. At the same time these
services provide the agility to grow and shrink capacity to meet the ever
changing demands of your business.
At Hitachi Data Systems, we believe all data has value. And as the explosion of
data, applications and access continues to gather momentum, opportunities
likewise accelerate, making it imperative to manage information as an asset.
Doing so will spur increasingly sophisticated insight and drive the innovations
of tomorrow. This requires uninhibited yet appropriate interaction with data
and content so that it can be a uid basis of actionable and more intelligent
information. In turn, this requires improved dynamic infrastructure to provide
unconstrained resources that are ready when and how we need them.
Hitachi Data Systems is driving solutions and services to support infrastructure
cloud, content cloud and information cloud. Our cloud vision denes a path
forward so you can transform data into actionable information and harness its
power as a strategic asset for insight and innovation.
Contact Information
Name: Colin Tan, Director, FCS & Cloud Solutions, ASEAN
Email: colin.tan@hds.com
Tel:
+65 6808 5031
Background
IBM began its cloud initiative nearly ve years ago establishing Blue Cloud labs
around the world and working with innovative businesses, governments and
universities.
Since then, IBM has helped thousands of clients adopt public, private and hybrid
cloud models, and manages millions of cloud-based transactions every day. We
assist clients in areas as diverse as banking, communications, healthcare and
government to build their own clouds or securely tap into IBM cloud-based business
and infrastructure services. IBM is unique in bringing together key cloud
technologies, deep process knowledge, a broad portfolio of cloud solutions, and a
global network of local delivery centers.
IBM's comprehensive capabilities make the cloud promise a reality whether you are
searching for a way to take your organisation to an established cloud, create a smart
cloud inside your organisation, or integrate across clouds.
Accelerate your business transformation with capabilities from IBM SmartCloud
IBM's vision for cloud computing that provides unprecedented choice, security and
portability:
IBM SmartCloud Foundation, the architecture for private and hybrid cloud, is a set of
technologies that serve as the underpinnings of cloud computing, and offers
unparalleled time-to-market, integration and management capabilities for cloud
computing.
IBM SmartCloud Services are platform and infrastructure capabilities delivered as a
service on cloud. Through this enterprise PaaS, clients can achieve the benets of
cloud based economics for the deployment of both traditional and new applications,
while at the same time maintaining the security, portability and governance critical
to maintaining control in the cloud.
IBM SmartCloud Solutions are a suite of software capabilities available on cloud. Log
on and use security-rich and reliable business solutions without the hassle of
downloading or installing them on your physical machine.
IBM SmartCloud Ecosystem is the company's commitment to the business partner
community to help them quickly ramp up and participate in the industry shift to
cloud computing by making it easier for them to deliver enterprise-grade public and
private cloud solutions to clients.
Contact Information
Name: Chung Hao Ning, Country Leader, Cloud Computing
Email: chunghn@sg.ibm.com
Tel:
+65 6418 9647
IBM Singapore Pte. Ltd.

9 Changi Business Park Central 1, The IBM Place, Singapore 486048
www.ibm.com/cloud
ICSP Solutions Pte. Ltd.

1 Ubi View, #04-10, Focus One, Singapore 408555
www.icspsolutions.com
Background
ICSP Solutions Pte Ltd (ICSP) was incorporated with the mission to provide
world class solutions to service providers using in-house innovation and
partner products.
ICSP Solutions has been involved in providing High Performance Computing
and Virtualisation solutions to its customer for more that 4 years. ICSP
provides expertise to implement private and public clouds using open source
stacks.
ICSP has partnered with Eucalyptus Systems, Inc. to provide proven private
cloud stack for customer needs. With Eucalyptus stack, customers make more
efcient use of their computing capacity, thus increasing productivity and
innovation, deploying new applications faster, and protecting sensitive data
while making savings in capital expenditure.
ICSP provides design and implementation services to build private and public
clouds.
Contact Information
Name: Rakesh Sabharwal, VP
Email: rakeshs@icspsolutions.com
Tel:
+65 6749 3202
Background
iNFOTECT is a pioneer in providing information leakage protection and malware
containment solutions for Internet-facing web servers. Our solutions effectively
protect against leakages of personal, medical and nancial records, server
conguration information as well as intellectual properties. Our solutions also detect
malicious or compromised content in public web sites and prevent it from being
spread to unknowing site visitors.
World's First Dedicated Outbound Security Solution for Cloud and Web Services - IWS.
To address the unmitigated risks of outbound risks from web servers, iNFOTECT has
developed the world's rst solution that specializes in outbound security protection
for web servers. The product is called iNSIGHT for Web Servers or IWS in short.
Simply speaking, IWS monitors the outbound HTTP trafc from your cloud services
to identify the presence of the following types of sensitive information:
Personnel records
Financial records
Source code
Server conguration
Healthcare records (in HL7 format)
Malicious pages
Hacked pages
Detection for these types of sensitive information is available out of the box in IWS
with no further ngerprinting. Our technologies are awarded patents in Singapore
and are patent-pending in US.
Another differentiating feature of IWS is that it can detect information leakage in the
following binary documents:
Adobe PDF
Microsoft Ofce documents
Zipped les
OpenOfce documents
Because IWS is agnostic towards the causes, it can protect web servers against new
forms of attacks.
This is what you need a wholesome protection against information leakage,
malware transmission and display of hacked pages from your cloud services.
Contact Information
Name: Wong Onn Chee, Director
Email: onnchee@infotectsecurity.com
Tel:
+65 6873 2049
Infotect Security Pte. Ltd.

http://www.infotectsecurity.com
Kibin Labs Pte. Ltd.

33 Ubi Avenue 3, #08-61 Vertex Tower A, Singapore 408868
www.kibinlabs.com
Background
Kibin Labs is a Private Limited company based in Singapore and provides
professional services for large scale infrastructure solutions like cloud
computing and big data. Kibin Labs develops hardware and software solutions
to build self-managed web scale infrastructures like IaaS and PaaS cloud
services and big data farms. We offer project-based consulting and professional
services to plan, deploy, manage and support our infrastructure solutions.
We offer consultation, professional services and support for the following
services:
Scalable Infrastructure Management Platform
Commodity compute and storage hardware solutions
Infrastructure as a Service Clouds (IaaS: OpenStack)
Platform as a Service (PaaS: Cloud Foundry and OpenShift)
Virtualized Infrastructure (KVM and oVirt)
Big Data (Hadoop)
Distributed block and object storage
Contact Information
Name: Thomas Goh, Director
Email: tom@kibinlabs.com
Tel:
+65 9796 5319
Background
MindWave Solutions Pte. Ltd., an ISO 9001:2008 certied IT solutions & services
management organisation headquartered from Singapore with the prime objective of
bringing aggregated Cloud Computing offerings to the fore has launched MindWave
Cloud Services Pte. Ltd. MindWave focuses on improvement in business performance
of our clients by bringing in a credible and experienced global leadership team driving
services through the next generation global delivery model. Being an early adopter in
delivering affordable turnkey Cloud Computing offerings, MindWave has expanded its
presence into Malaysia, Australia, India, Indonesia, Myanmar and Philippines.
MindWave Cloud offerings has enabled our clients in both, private and public sectors
to innovate, reduce capital & operational costs and collaborate on a global scale.
MindWave has enabled service providers, data centres, ISV's and technology
enterprises into building, automating, operating, managing, governing & metering
cloud computing technology solutions. MindWave cloud technology solutions rails on
a exible, scalable, agile and on demand model. Team at Mindwave supports
large enterprise service providers and small and medium businesses in transforming
the way business is done over cloud computing. MindWave holds proven turnkey
cloud computing expertise, whether it's building an essential IaaS infrastructure, or
managing a complex PaaS platform, or distributing a cost-effective SaaS solutions to
support the diversity and complexity at any scale.
Cloud Computing Consulting (Assessment & Adoption)
Cloud Computing Solutions (Storage, Backup, Cloud Clients (SW/HW),
Network, Virtualisation, Protection, Performance, Security)
Managed Cloud Computing Services
Design, Development & Deployment (Private / Public / Hybrid /Turnkey)
Cloud Systems Distribution, Provisioning, Metering & Selling
Cloud Testing, Management, Tech Support & Training
Cloud Computing Products MindBay Suites
IaaS (Infrastructure as a Service)
PaaS (Platform as a Service)
Comprehensive business and operations Self Service Portal
(Governance / Automation)
Turnkey, self-branded Cloud Market Place (Storefront)
CMaaS (Automated Cloud Management as a Service)
SaaS (Software As a Service) Products
University Management, Warehouse Management, eDocument
Management, Customer Relationship Management
Contact Information
Name: Thomas Jacob, AVP - Cloud Computing Practice
Email: tj@mindwaveglobal.com
Tel:
+65 9645 2651
MindWave Cloud Services Pte. Ltd.

73 Science Park Drive, #03-07/08, Cintech I, Science Park I, Singapore 118254
www.mindwaveglobal.com
NCS Pte. Ltd.

5 Ang Mo Kio Street, NCS Hub, Singapore 569141
www.ncs.com.sg
Background
NCS Group is a leading information technology (IT) and communications
engineering service provider with about 7,000 staff in more than 10 countries
across the Asia-Pacic and Middle East regions. NCS has in-depth domain
knowledge and unique delivery capabilities which focus on dening, realising
and sustaining Business Value for its Customers via the innovative use of
technology. With proven expertise in consulting, development, systems
integration, outsourcing, infrastructure management and solutions gained
while serving government and commercial organisations across the regions,
NCS delivers end-to-end support for every organisation's technology needs.
Headquartered in Singapore, NCS is a wholly-owned subsidiary of the SingTel
Group.
NCS understands the key considerations and our solutions are developed to
help ensure successful cloud adoption, from Consulting to Services Integration,
Application Development, and a valuable portfolio of Cloud Enablement
Services.
As a procient aggregator, integrator and enabler in Cloud
computing, NCS provides an efcient, secure and scalable cloud eco-system for
organizations. Orchestrating to bring the distinguished benets of different
ensembles of Cloud Computing, enterprises can adopt their choice cloud
solutions through cloud-to-cloud federation and integration services in a
controlled and manageable environment. NCS Cloud Computing Services
include:
Cloud Consulting Services Conduct Cloud Readiness Assessment and
develop enterprise Cloud Strategy. Dene the holistic change management
plan and measurement criteria.
Cloud Implementation Services - Cloud Application Development Develop
and implement custom applications. - Cloud Integration Services &
SaaSConnect Integrate internal and external Cloud services. NCS
SaasConnect provides an integrated environment to assist the product or
application development life cycle.
This helps organizations to reuse
signicant parts of existing code, accelerate application development and
enhance integration with legacy systems. We can make enhancement s on
a variety of cloud platforms. - Cloud Enablement Develop and implement
Cloud services.
Contact Information
Name: Lyndy Ng, Director
Email: lyndyng@ncs.com.sg
Tel:
+65 6556 8000
Background
NetApp creates innovative storage and data management solutions that deliver
outstanding cost efciency and accelerate business breakthroughs. Our
dedication to the principles of simplicity, innovation, and customer success has
made us one of the fastest-growing storage and data management providers
today.
Customers choose us for our go beyond approach and broad portfolio of
solutions for server-to-storage virtualization, business applications, data
protection, and more. Our solutions and virtualized storage technologies provide
nonstop availability of critical business data and speed product development, so
you can deploy new capabilities with condence and get to revenue faster than
ever before. www.netapp.com/as.
Facilitate the reuse and dynamic allocation of resources through a shared
infrastructure. Deliver cloud-based services for greater cost savings, increased
agility, and improved efciencies.
NetApp has the products and technologies you need for a virtualized, serviceoriented infrastructure. Learn more about the capabilities that you require:
Secure multi-tenancy to cost-effectively and securely partition a single
system to support multiple tenants, such as customers, business units, or
workgroups
Service automation and management to enable a pay-as-you-go model with
instant delivery and chargeback capability, and near-real-time visibility into
availability, performance, or policy problems
Data mobility to move data without disruption while maintaining SLAs
Storage efciency through a single unied architecture using software to
boost overall efciency, reduce costs, and increase utilization
Integrated data protection to meet backup, disaster recovery, archiving, and
compliance SLAs
We can help you transform your IT infrastructure to deliver cloud-based services.
Read the Top Reasons why you should choose NetApp for the cloud.
Contact Information
Name: Loh Ching Soo, Country Manager
Email: chingsoo@netapp.com
Tel:
+65 6496 3531
NetApp
1 Temasek Avenue, #08-01, Singapore 039192
www.netapp.com/as
NovaGlobal Pte. Ltd.

18 Boon Lay Way, #10-151, TradeHub21, Singapore 609966
www.novaglobal.com.sg
Background
Novaglobal Pte Ltd is a well established ASEAN company delivering
comprehensive Grid, HPC & Cloud Solutions to companies and institutions. Our
solutions are already in deployment with leading organizations in the region.
Major Cloud Computing projects completed include Rendering-as-a-Service
for a Malaysian GLC; HPC-as-a-Service and HPC Cloud for local universities in
Singapore.
Design, Build & Maintain:
High Performance Computing Cloud (for scientic computing)
Digital Animation Rendering Cloud
Storage-as-a-Service Cloud
Infrastructure-as-a-Service Cloud
Remote 3D Graphics Workstation Visualization
Applications Service Portals & Workows
Contact Information
Name: Ivan Ho Pak Kin
Email: ivanho@novaglobal.com.sg
Tel:
+65 9615 5098
Background
Cloud computing is changing the way we think about Information Technology.
Cloud is a computing model providing web-based software, middleware and
computing resources on demand. Nubefy was founded as a disruptive means to
alter how companies consume cloud services. Since the cloud is the fastest
growing and most pervasive segment, Nubefy is addressing IT service
management by providing valuable tools and insight on how to manage cloud
infrastructure efciently, expanding the boundaries of a single cloud.
The Nubefy cloud IT service management platform enables companies with the
visibility, control, portability and automation of cloud based services offered by
an ecosystem of third party cloud service enablers. Nubefy allows companies
to easily build, deploy, manage and monitor mission critical infrastructure.
Simplify and standardize your underlying infrastructure to run on the cloud.
The Nubefy IT service management platform offering includes support for
building, deploying, managing and monitoring servers, databases, data stores
and virtualization components for building your cloud computing environment.
Nubefy forms the foundation for infrastructure clouds. You can quickly and
easily build cloud services through an ecosystem of renowned partners within
their existing infrastructure offering on-demand, elastic cloud services.
Nubefy users can take full advantage of cloud computing to deliver higher
efciency, limitless scale and faster deployment of new services and systems.
Our IT service management platform allows you to coordinate virtualized
servers, networking, database and storage to t your needs.
WHAT IS NUBEFY?
Inspired by the Spanish word for cloud, nube, and unify, Nubefy is a cloud
service management tool. Nubefy addresses the challenges faced when
adopting cloud services such as reliability, scalability and manageability. We
want to provide the user with more control across a vast network of providers,
allowing the user to truly take advantage of the diverse features available. By
enabling the user with the ability to control across their infrastructure as a
service (IaaS), we unify the cloud.
Contact Information
Name: Eric Meyer, CEO
Email: eric.meyer@nubefy.com
Tel:
+65 6655 4612
Nubefy
200 Maxwell Road, #09-17, Singapore 069113
www.nubefy.com
Oracle Corporation Singapore Pte. Ltd.

www.oracle.com
Background
Oracle (NASDAQ: ORCL) engineers hardware and software to work together in the
cloud and in the data center from servers and storage, to database and
middleware, through applications.
With over 390,000 customers across various industries, Oracle offers a broad
portfolio of software and hardware products and services to enable public, private
and hybrid clouds.
Oracle is also among founding members of the Asia Pacic Cloud Alliance, formed
with communications service providers in the region. Oracle's software and
hardware can power up cloud offerings from the virtual private cloud operated
through the Alliance.
For private clouds, Oracle offers an extensive portfolio of horizontal and industry
applications that run on a standards-based, shared services platform; and leading
Engineered Systems, including Oracle's Exadata Database Machine and Exalogic
Elastic Cloud.
The Oracle Public Cloud is a broad set of best-in-class, integrated services that
provide customers with subscription-based, self-service access to Oracle Fusion
Applications, Oracle Fusion Middleware and Oracle Database, all completely
managed, hosted on Oracle Engineered Systems and supported by Oracle.
Customers can also take existing standard Java and Oracle Database applications
and deploy them to the Oracle Public Cloud without rewriting them, hence taking
advantage of their existing IT assets, skills and ecosystems.
Oracle's commitment in cloud computing is also shown in:
Oracle Solaris 11, the rst cloud OS to manage mission-critical cloud depolyments.
Oracle Fusion Applications can be deployed on premise, in the cloud and even
in hybrid modes seamlessly.
Oracle Enterprise Manager 12, the industry's rst cloud management software
with a business-driven approach towards cloud lifecycle management across
the software and hardware assets of an enterprise.
Oracle WebLogic Server 12c can be deployed across public or private clouds
through its standards-based platform for application development.
Contact Information
Name: Seah Boon Chong, Sales Consulting Director
Email: boon-chong.seah@oracle.com
Tel:
+65 6436 1672
Background
Parallels is a worldwide leader in hosting and Cloud service enablement and
desktop virtualization. Founded in 1999, Parallels is a fast-growing company
with more than 800 employees in North America, Europe, and Asia. For more
information, please visit www.parallels.com, follow us on Twitter at
www.twitter.com/ParallelsCloud and Like us on Facebook at www.facebook.
com/ParallelsCloud.
Parallels enables service providers to rapidly launch and efciently deliver the
most protable cloud services by automating the delivery of the broadest set of
solutions demanded by small businesses. Particularly, Parallels has successfully
enabled leading CSPs such as Telkom Malaysia, KPN, Telekom Austria to
provide cloud services which is integrated with their existing OSS/BSS
systems.
Contact Information
Name: Clara Chwee, Marketing Manager, SEA & Australia
Email: cchwee@parallels.com
Tel:
+65 6645 3298
Parallels Software Pte. Ltd.

3 Anson Road, #36-01, Springleaf Tower, Singapore 079909
www.parallels.com
PointStar Cloud Consultancy

cloud.point-star.com
Background
Established in 2007, PointStar is one of the leading Cloud Consultancies in Asia
Pacic. We've helped more than 300 businesses, organisations and institutions and
over 75,000 users from all over the world choose, adopt, implement, customise and
manage some of the best cloud solutions from Google, Amazon and NetSuite.
Our team of qualied cloud consultants ensure customers adopt the most suitable
cloud solutions that are a best t for their business or organisational needs.
Our team of experienced and certied cloud architects and engineers guarantee that
our customers will experience a successful migration to the Cloud with minimal
hassle.
We provide consultation, implementation and customisation of cutting-edge Cloud
solutions for the following business needs:
-
Email, Productivity & Communication Security via Google Apps for Business and
Google Vault, allowing staff to be more productive anywhere and staying
compliant with regulations and security requirements.
Enterprise Resource Planning & Customer Relationship Management via NetSuite,

the World's #1 Cloud ERP Software, giving everyone the ability to manage every
aspect of the business on one platform.
eCommerce via NetSuite SuiteCommerce, the world's 1st Commerce as a Service

solution that provides businesses the right information to make empowered
decisions to drive more ROI.
Cloud Hosting & Management via our Amazon Web Services Managed Services,
freeing up time and energy from the technical aspects of managing your cloud
infrastructure to focus on more important things for your business.
Geo-Location & Mobile Workforce Management via Google Maps Coordinate and
Google Maps API for Business, allowing managers to see the locations of their
mobile workforce, ensuring the right jobs are given to the right people at the right
places.
Cloud-Powered Computers via our range of Chrome Devices for Business,

equipping employees with powerful yet lightweight and cost-effective laptops
and computers.
Contact Information
Name: Justin Lee, Director, Business Development
Email: sales@point-star.net
Tel:
+65 6773 0987
Background
RightScale is the leader in cloud computing management. The company offers a fully
automated cloud management platform for organizations to deploy and manage
business critical applications across multiple clouds with complete control and
portability.
The RightScale cloud management platform provides a solution to design, deploy,
manage, and automate business-critical applications on the cloud. To date, millions of
cloud servers have been launched on the RightScale Cloud Management Platform
running everything from scalable websites to complex enterprise applications. Read
more about the key benets enjoyed by thousands of companies that use RightScale
every day to run their public, private and hybrid cloud projects.
RightScale enables organizations to manage all of its cloud infrastructure with a
single, integrated solution. Our cloud management platform provides abstraction with
complete customization, allowing customers to focus on their applications while
optimizing infrastructure where necessary. In short, RightScale makes cloud
manageable.
Automation is the core of RightScale, freeing customers to run efcient, scalable, and
highly-available applications. RightScale's multi-cloud integration enables the ability to
choose multiple clouds, providing freedom to work with any vendor in a rapidly
changing market, this extends customers the visibility and control over all their
resources in one place. Customers can now access 5 public clouds spanning 13 global
geographies through the RightScale cloud management platform.
RightScale has also created a simple and efcient solution for customers to leverage
existing on-premise hardware to build private and hybrid cloud infrastructure called
RightScale myCloud. Through partnering with leading on-premise infrastructure-as-aservice (IaaS) providers Citrix Cloudstack and Eucalyptus, we make the installation of
their IaaS cloud software and its integration with the RightScale Cloud Management
Platform a smooth and easy process.
To take advantage of RightScale's deep understanding of best practices, we encourage
you to tap into the cloud expertise provided by RightScale's service, support, and
partner networks when building and managing your infrastructure.
Contact Information
Name: Chua Sher Vin, Director
Email: shervin@rightscale.com
Tel:
+65 9127 8939
RightScale
9 Battery Road, #11-00, The Straits Trading Building, Singapore 049910
www.rightscale.com
RSA, The Security Division of EMC

www.rsa.com
Background
RSA, The Security Division of EMC, is the premier provider of security, risk and
compliance solutions, helping the world's leading organizations succeed by
solving their most complex and sensitive security challenges. These challenges
include managing organizational risk, safeguarding mobile access and
collaboration, proving compliance, and securing virtual and cloud environments.
Combining business-critical controls in identity assurance, data loss prevention,
encryption and tokenization, fraud protection and SIEM with industry leading
eGRC capabilities and consulting services, RSA brings trust and visibility to
millions of user identities, the transactions that they perform and the data that
is generated.
We can help companies accelerate the benets of virtualization and accelerate
their journey to the private cloud by identifying new benets while mitigating
security concerns which arise from virtualization technologies.
The RSA Security Practice of EMC Consulting, leveraging RSA's security
expertise and EMC's leadership in virtualization and cloud, offers broad based
security assessments for virtualized environments and new services to secure
Virtual Desktop Infrastructures, leverage RSA best practices and established
safeguards to help build secure virtualized and private cloud environments
through technology, policy and program development.
Our security consulting services for Virtualization and Private Cloud Security
include:
Security Assessment for Virtualized Environments
Securing Virtual Desktop Infrastructure
RSA Professional Services apply a range of authentication, data protection, and
security event management solutions into virtualized environments to
accelerate the return on investment of this technology while maintaining the
appropriate security controls and posture. Our services span every aspect of
design, implementation, optimization and lifecycle use of RSA solutions such as
SecurID, DLP Suite and enVision, in conjunction with our knowledge of
virtualization technologies, to ensure our client's benet from their investment.
Contact Information
Name: Sharon Koo
Email: Sharon.koo@rsa.com
Tel:
+65 6333 6200
Background
S & I Systems Pte Ltd (S & I) is an integrated IT solutions provider of
enterprise infrastructure systems and business application solutions that
delivers the best value IT solutions that help customers achieve better
business performance. Established in 1998, S & I has over 100 employees,
with ofces in Singapore, Malaysia and Thailand. Working together with leading
technology vendors and solutions partners, S & I provides infrastructure and
business solutions to over 300 enterprise customers spanning a broad
spectrum of industries across the region.
S & I has the capabilities to help organizations adopt private cloud computing
and SaaS to drive greater performance with efcient, dynamic and scalable IT
resources.
S & I adopts a stepwise approach to help companies develop cloud strategy
and recommend implementation that offers the fastest path to best meet their
cloud computing needs. We provide an integrated portfolio of IaaS
(Infrastructure as a Service) and SaaS (Software as a Service) solutions for
cloud computing that can be deployed on premise or on demand.
Our cloud services include:
Private cloud planning, design and implementation.
Migration to Cloud
SaaS applications consulting, implementation & integration services.
Contact Information
Name: Yeo Keng Hua
Email: kenghua.yeo@si-asia.com
Ofce +65 6319 4888/4885
Tel:
Mobile +65 9663 8455

S & I Systems Pte. Ltd.

31 Kaki Bukit Road 3, #05-20/23, Techlink, Singapore 417818
www.si-asia.com
Symantec Cloud
http://www.symanteccloud.com.sg
Background
Symantec.cloud, formerly MessageLabs, is the world's leading provider of hosted
service for securing and managing information stored on endpoints and delivered
via email. Since 2008 Symantec has made additional investments with the
expansion of the product portfolio (archiving and endpoint protection), additional
datacentres across the global and more resources to support and develop the
business.
Symantec.cloud services remain the same, along with additional cloud-based
products being delivered to meet the needs of SMB and Enterprise customers.
Symantec.cloud uses the power of cloud computing to secure and manage
information stored on endpoints and delivered via email, Web, and instant
messaging. Building on the foundation of MessageLabs market leading softwareas-a-service (SaaS) offerings and proven Symantec technologies, Symantec.cloud
provides essential protection while virtually eliminating the need to manage
hardware and software on site. More than ten million end users at more than
31,000 organizations ranging from small businesses to the Fortune 500 use
Symantec.cloud to secure and manage information stored on endpoints and
delivered via email, Web, and instant messaging. Symantec.cloud helps IT
executives to protect information more completely, manage technology more
effectively, and rapidly respond to the needs of their business.
Contact Information
Name: May Cheok, Marketing Manager
Email: may_cheok@symantec.com
+65 6413 4012
Tel:
Background
We solve problems, help you to be innovative, and improve business processes, by
providing high denition, high quality, video conferencing and visual collaboration
cloud based services, and we also sell and install video conference facilities.
Formed in October 2011, we are a Singapore based Vidyo Service Provider and
Reseller, providing cloud based service globally. We are well capitalized, with
experienced entrepreneurial / corporate management, leading a team who are
innovative and aggressive, and customer focused.
Cloud Computing is a buzz word that is now heading mainstream. The
applications we use are delivered to us, over the internet. This is now applies to
high Quality, high Denition, Enterprise Standard Video Conferencing and Visual
Collaboration Tools and Applications.
Vidyo Personal Telepresence applications (www.vidyo.com) lead the eld in high
denition video conferencing delivered over the internet. Temasys Communications
has chosen Vidyo as its platform to launch a global Video as a Service Enterprise
Class proposition. As a result, Visual collaboration and high denition video
conferencing is now truly an anywhere, anytime, any platform experience which
does not require any signicant capital investment as a result of Vidyo technology
and Temasys' investment in a global infrastructure.
Whatever your business, there is a major opportunity to gain massive benets
from a Cloud Based Video Conferencing / Visual Collaboration Service which can
link every kind of user with other colleagues, suppliers, experts, executives, and all
co-workers, be they mobile (using iPad or Android tablets, or laptops), in their
ofce (using desktop computers), at home, in the conference room, or in the
executive suite.
We believe that there should be no boundaries to the implementation and use of
leading edge technology which delivers high denition video conferencing, on
demand visual collaboration, and a host of innovative value add features, over the
web.
Contact Information
Name: Bill Lewis
Email: bill.lewis@temasys.com.sg
Tel:
+65 9839 5371
Temasys Communications Pte Ltd

19 Amoy Street, #01-01, Singapore 069854
www.temasys.com.sg
Vmware (S) Pte. Ltd.

www.vmware.com
Background
VMware, the global leader in virtualization and cloud infrastructure, delivers
customer-proven solutions that accelerate IT by reducing complexity and
enabling more exible, agile service delivery. Leveraging VMware vSphere, the
most widely deployed foundation for cloud computing, VMware enables
enterprises to adopt a cloud model that addresses their unique business
challenges. VMware's approach speeds the transition to cloud computing while
preserving existing investments and improving security and control. With more
than 350,000 customers and 50,000 partners, VMware solutions help
organizations of all sizes to lower costs, increase business agility and ensure
freedom of choice.
Businesses want IT to be more exible and responsive, but also improve
efciency and control costs. VMware delivers solutions that enable
organizations to lower costs, increase business agility and ensure freedom of
choice. We allow enterprises to accelerate their transition to the cloud and
adopt a more efcient, agile service delivery modelIT as a Service. This
means businesses control the critical elements of their IT strategy as they build
cloud infrastructures tailored to address their unique business challenge.
To speed this transformation, VMware delivers a new cloud stack consisting of
three core layers: Cloud Infrastructure and Management, Cloud Application
Platform and End-User Computing. This new stack helps enterprises to:
Build intelligent virtual infrastructure that preserves and extends their
existing investments in applications and infrastructure.
Modernize today's applications and build robust, cloud-ready applications
for the future.
Deliver end-user freedom, yet allow IT to maintain control.
Together, these solutions maximize IT efciency and agility, while enhancing
service availability, security and control. VMware is also committed to
supporting an open ecosystem: customers have a choice of infrastructure
hardware, operating systems, cloud service providers and an open platform
that provides application portability, thus ensuring customer exibility and
freedom of choice.
Contact Information
Name: General Sales Enquiries
Email: vi-hotline@vmware.com
+65 6823 2239
Tel:
Background
WIRED-MEDIA is your one-stop business solutions partner, delivering the
power of the Internet to customers and providing total solutions for critical
business needs since 1996. Customers enjoy the peace of mind that comes
from the 24 x 7 x 365 phone and technical support, state-of-the-art data
centre, world-class robust infrastructure and hosting, with up to 99.9%
uptime. We have team of certied technical experts providing you with IT
business solutions, ensuring innovation, creativity and customer care to meet
your critical business needs.
Outsource to the experts your IT needs to maximize your resources and lower
your operational costs. Only the largest of companies can afford skilled
technical professionals with the highest skills to handle the ever-changing IT
landscape in areas of data management, storage, networks and security. in
fact, more than 70% of such work can be done offsite and by putting them on
the cloud, not only costs are greatly reduced, but you also get peace of mind as
you know that your servers are being handled by a pool of IT experts 24 x 7 x
365.
Our suite of cloud services includes:
Outsourced Managed IT Services
Co-location Solutions
Dedicated Email Solutions
Dedicated Servers Solutions, etc.
Contact Information
Name: Vincent Leaw, Sales Director
Email: vincent@wm.tm
Tel:
+65 6348 8783
Wired-Media Pte. Ltd.

86 Marine Parade Central, #04-315, Singapore 440086
www.wm.tm
CLOUD TRAINING PROVIDERS
Academy for Continuing Education

Republic Polytechnic, 9 Woodlands Avenue 9, Singapore 738964
www.rp.edu.sg/ace
Background
Republic Polytechnic (RP) strives to be a learning space not just for our students
but also for working adults. The Centre for Professional Development plays
support to RP's Continuing Education and Training, which offers various
specialised skills and executive courses for aspiring professionals who wish to
enhance their career or are keen on personal growth.
RP School of Infocomm (SOI) prepares students for the challenges in the
Information Technology (IT) industry. SOI partners various industry leaders to
provide laboratories that are equipped with the latest technology to enrich
students' learning experiences. The School has been aggressively employing
virtualisation and cloud solution to support teaching needs. Cloud Computing has
also been incorporated into our comprehensive curriculum.
Cloud Training Courses
Introduction to Virtualisation and Cloud Computing
Are you looking for ways to reduce your hardware procurement costs? Or, perhaps
you are looking for ways to maximize the usage of your computing hardware?
This course will introduce you to virtualization the technology that may save
your computing costs in a big way. Instead of procuring new servers and laptops,
you can use virtualization to maximize your current computing assets. Armed with
the virtualization knowledge, you will also be able to make informed decision on
whether to adopt Cloud Computing, especially, Utility Computing. No matter how
small or large your organization is, you can take advantage of virtualization to
give your organization a better edge.
This course will also introduce and explore the use of Virtualization for
desktop/laptop and server with focus on business and development. The course
will focus more on various Open Source virtualization technologies that make
migration to Cloud Computing easier.
At the end of this course, you will be able to:
-
Setup virtualization on your desktop/laptop

Understand various virtualization technologies
Explore and setup various networking options
Make informed decision on server-based virtualizations
Explore and make informed decision on Cloud Computing
Contact Information
Name: Centre for Professional Development
Email: ACE@rp.edu.sg
Tel:
+65 6697 1699
Background
CET Academy of Ngee Ann Polytechnic trains more than 10,000 adults annually and
conducts over 200 courses each year, ranging from short courses to formal diploma
programmes, which are targeted at workers from a wide spectrum of industries,
including business, nance, manufacturing, IT, life sciences, management and
entrepreneurship. It continues to be the leader in providing wide range of industryrelevant adult training & education programmes in formal diploma courses, short
courses, WSQ and customised courses.
CLOUD COMPUTING FOR ENTERPRISES
This 60-hr short course gives the participant an understanding of cloud computing
fundamentals and the knowledge required to develop cloud applications. The course
starts by covering cloud computing models, characteristics, and technological
developments which include case studies and discussions on successes and failures
of recent cloud based applications. Participants are then exposed to the
development of a cloud application which includes analysis of business and technical
requirements.
On completion of this course, the learner will have an understanding of cloud
computing fundamentals, the knowledge and application skills to design and
implement a cloud application. The training provides the necessary skills and
knowledge that can be applied to the workplace.
Course Coverage:
Cloud Computing Fundamentals
The Cloud Dened
The Value of the Cloud for Business
Cloud Computing Models and Characteristics
Cloud Strategies and Technological Developments
Cloud Computing Trends and Issues
Cloud Application Development
Analysis of Business and Technical Requirements
Developing a Cloud Strategy with Appropriate Programming Tools
Implementing the Cloud Application
Deploying the Cloud Application
Testing and Debugging the Cloud Application
Participants will receive a Certicate of Performance after completing all
assessments which include a project work component.
Contact Information
Name: CET Academy Enquiry Hotline
Email: enquiryCET@np.edu.sg
Tel:
+65 6460 6353
CET Academy
Ngee Ann Polytechnic, 535 Clementi Road, Blk 56, #01-04, Singapore 599489
http://www.np.edu.sg/cet/
Institute of Systems Science

25 Heng Mui Keng Terrace, Singapore 119615
http://www.iss.nus.edu.sg
Background
The Institute of Systems Science (ISS) of the National University of Singapore (NUS)
is a specialty institute providing graduate education and professional development
courses to develop infocomm leaders and drive business and organisation
innovation. The institute is endorsed by leading international and local accreditation
and certication bodies to deliver programmes that lead to recognised certications
and qualications. ISS is an appointed Continuing Education and Training (CET)
Centre for the National Infocomm Competency Framework (NICF). It also conducts
research, organises IT management and technology update seminars and provides
consulting services to the industry. ISS programmes incorporate a strong industry
orientation and are delivered in the classroom and/or through e-learning. Since ISS'
establishment in 1981, 75,000 infocomm professionals and 4,300 corporate
customers have benetted from its programmes.
NICF- Cloud Economics & Technology for Practitioners
Cloud Computing is a key technology that could change the way people access and
use IT resources. Exciting bundled services from the likes of Amazon's EC2,
Microsoft's Azure, Google's App Engine, and open sources solutions such as
Ecalyptus, Nimbus and OpenStack, may prompt even more small and medium-sized
enterprises to consider taking advantage of public cloud resources.
This course provides technical and business expertise in cloud service platforms. You
will gain solid understanding of cloud computing technology and service offerings, as
well as get detailed overviews of popular platforms such as Amazon and Google.
Architecturally, common design patterns are explored along with service constraints.
Economically, terms are discussed in the costing and service level agreements. The
course fosters case examination, which includes economical and technical evaluation
of a customer requirement.
Contact Information
Name: Ms Ten Yun Bee, Course Administrator
Email: tenyunbee@nus.edu.sg
Tel:
+65 6516 2096
Background
Next U is the executive education arm of NTUC LearningHub Singapore's
largest continuing education provider. Next U represents the Labour
Movement's commitment towards getting Singapore's Professionals, Managers
and Executives Future-Ready. With almost 500 cutting-edge courses
spanning infocomm & technology, productivity & innovation, service
excellence, leadership & management and professional certications from over
20 best-in-class global and local education partners, including UC Berkeley
Extension, the Disney Institute and world-renowned technology brands, we
help businesses and professionals realize their full potential through high-value
professional developments and consulting solutions designed to take them to
the next level.
Next U possesses deep technology-based training development capability in
strategic areas of IT: Business Analytics; Social Media Analytics and Web
Intelligence; Business Processes and Systems; Software Systems; and
Information Security & Data Privacy.
Cloud Computing and Virtualization is a core area of Next U's ICT training
offerings. Covering the technical, management and governance aspects of
Cloud technology for public and private sector organisations across various
markets and industries, Next U's Cloud courses are run in collaboration with
leading partners like the Singapore Management University's School of
Information Systems (SMU-SIS) and the University of California Berkeley
Extension (for overseas specialized courses under IDA's iLEAD program). These
Cloud courses are aimed at providing students with a solid understanding of
the technology fundamentals, architecture & design, deployment and
economics of this rapidly-growing and evolving eld.
Students will benet from the world-class instruction of faculty from these
prestigious institutions for their respective courses, as well as receive
certicates awarded by SMU-SIS (for local courses) or a Professional Award
from UC Berkeley Extension for completion of the full professional series (for
courses taken overseas in Berkeley, USA, under iLEAD).
Contact Information
Name: Paul Neo, General Manager - Business Development
Email: paul.neo@nextu.com.sg
Tel:
+65 6837 8302 / +65 9271 8171
NTUC LearningHub Pte. Ltd

73, Bras Basah Road
NTUC Trade Union House Singapore 189556
www.nextu.com.sg
OpenLab
152 Haig Road, #07-04, Singapore 438791
www.openlab.com.sg
Background
OpenLab was established in late 2011 with the vision of providing sound,
relevant and practical education on Cloud Computing and open source
technologies. Our mission is to advocate and educate.
The last few years have presented many opportunities that made possible for
businesses to leap forward with agility, scalability and ease in conducting their
business through the use of Cloud Computing services. Cloud computing
represents a paradigm shift in how IT services are being produced and
consumed.
As your organization embarks on the cloud journey, OpenLab is here to help
guide you along. We have launched courses that will help your cloud journey
get started. We focused on combining theory and hands-on practical lessons in
our courses. We are exible and very open to conducting customize corporate
training classes (if there is a need to).
We currently offer the following public training courses:
1. OpenStack Lab Programme (Course ID: OLE-CC-L100): an introduction
to Cloud Computing and how OpenStack, as an open source technology,
can help organizations start their journey into cloud. Combines theory with
a hands-on practical lab session where trainees will practice deploying and
building their own multi-node cloud environment.
2. Cloud Service Provider course (Course ID: OLE-CC-B100): a one-day
training designed for service providers planning to embark into building
new revenue-generating services. Combines business, marketing, service
design, nancials / pricing models, service management, operations, cloud
architecture and technology domains.
3. Future classes coming soon: Introduction to REST APIs, Python programming, and many more.
4. Customized private corporate classes can be arranged. Flexible in locations
within Singapore or anywhere in Asia.
Contact Information
Name: Cheah Wai Kit, Owner & CEO
Email: wkcheah@openlab.com.sg
Tel:
+65 9862 7152
Background
Established in April 1990, Temasek Polytechnic (TP) is a signicant contributor
to the eld of para-professional education in Singapore. TP currently offers 52
full-time diploma courses in the areas of applied sciences, business, design,
engineering, humanities & social sciences, and informatics & IT to around
15,000 students. It also offers over 40 part-time courses, up to the Advanced
Diploma level. TP is committed to providing students with a holistic education
that equips them with the right skills and relevant knowledge to succeed in the
workplace. To this end, TP actively promotes independent study, self-reection
and creative thinking.
TP is pleased to offer the Specialist Diploma in Cloud Computing to equip adult
learners with the core knowledge and skills in cloud computing. The Specialist
Diploma is made up of 2 Post-Diploma Certicates (PDCs) in the areas of :
Cloud Technology and Cloud Management.
The PDCs are developed in consultation with industry to ensure relevance and
value to employers. The modular structure provides individuals with greater
exibility for upgrading. Each PDC is aimed at providing learners with skills in
core domain areas and it can be completed in 6 months (1 semester), with a
certicate issued upon successful completion. A learner would be awarded a
Temasek Polytechnic Specialist Diploma in Cloud Computing upon completion
of the 2 PDCs. This typically takes 1 year.
The course aims to equip participants with the knowledge and skills to operate
and manage enterprise level Information Technology (IT) service centres, data
centres, operations centres and networking centres in the area of Cloud
Computing. The intended target is working professionals from the information
technology industry who possess at least a Polytechnic diploma or equivalent
in IT and 1 year of working experience.
The course starts in April 2013.
Contact Information
Name: Professional Development Centre
Email: pdc@tp.edu.sg
+65 6788 1212
Tel:
Professional Development Centre

Temasek Polytechnic, 21 Tampines Avenue 1, Singapore 529757
www.tp.edu.sg/pdc
RAPIDSTART Pte. Ltd.

10 Anson Road, #14-04, International Plaza, Singapore 079903
www.rapidstart.com.sg
Background
RAPID START is a pioneer in offering training and certication programs in Cloud
Computing, Green IT, Business Intelligence/Analytics, Data Quality & Governance,
and Web Apps Development.
As an accredited training and certications provider RAPID START empowers topnotch infocomm professionals with the expertise in developing and deploying
world-class IT solutions. The training programs are delivered by leading industry
experts and global standing.
RAPID START has also secured CITREP endorsement from IDA for the courses in
Cloud Computing, Green IT and Data Quality & Governance.
We offer a three-level pathway program for Cloud Training:
Level 1: Foundations of Cloud Computing
Providing participants essential skills to understand the concepts of cloud
computing as well the technologies and framework that support cloud computing.
Successful completion will lead to becoming a Certied Cloud Computing Associate.
Level 2: Cloud Computing Technologies, Services, and Applications
Impart participants an in-depth knowledge of cloud computing including
architecture, technologies, application development on cloud, emerging cloud
standards and performance monitoring/evaluation. Participants will gain the skills
to review in depth a variety of currently available cloud computing options as a
Certied Cloud Computing Specialist.
Level 3: Deploying and Managing Applications in Clouds
Impart participants various technical management skills to successfully identify,
deploy and managing various types of applications in clouds, develop and
implement enterprise cloud strategy as well the ability to harness the potential of
the clouds and meeting compliance and regulatory requirements as a Certied
Cloud Computing Professional.
This three-level training program is comprehensive and covers a broad spectrum of
topics: basic concepts, advanced technologies and professional mentalities in the
cloud and business continuity. At each level participants are offered a 3-day
intensive training course.
Contact Information
Name: Alvin Lee, Senior Training Executive
Email: alvin@rapidstart.com.sg
Tel:
+65 6327 0163
Background
Singapore Management University is a publicly funded university in Singapore.
SMU is currently offering 4 Cloud Computing courses through NextU
(http://www.nextu.com.sg/cloud-computing1)
1.
Cloud Computing and SaaS - An introduction to Cloud Computing
2.
Cloud Security and Compliance - A security and compliance approach to

Cloud Computing for IT professionals
3.
Cloud Computing Economics - Developing business models and

investment plans based on Cloud Computing
4.
Cloud Computing for Developers - Developing automated infrastructure

and applying Cloud Computing to solve Big Data problems
Contact Information
Name: Chris Boesch, Associate Professor (Practice)
Email: cboesch@smu.edu.sg
Tel:
+65 6808 5110
Singapore Management University

80 Stamford Road, Singapore 178902
www.smu.edu.sg
Acknowledgements
The 2013 edition of the Cloud Computing in Singapore publication was made possible
with the strong support from the industry, from highlighting innovative uses of cloud,
participating in the case studies and listing in the directory.
The publication team has been greatly encouraged by the warm response to the rst
two editions of the publication in years 2011 and 2012. To date, more than 13,000
printed copies have been distributed to industry leaders, innovation creators,
embassies, government organisations and cloud solution supporters.
We would like to thank especially our colleagues from IDA's Corporate Marketing and
Communications Division, who have offered expertise and great support throughout
our journey in creating awareness for cloud computing in Singapore.
Finally, we would also like to express our appreciation to the publishers, writers, visual
artists, and printers who transformed this publication from bytes to its bound form.
National Cloud Computing Ofce

May 2013
For More Information

Visit our websites at http://www.ngp.org.sg and http://gsp.ngp.org.sg to
nd out the latest on cloud computing in Singapore. For any query, feel free to
write to us at IDA_cloud@ida.gov.sg .

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Contents

The Singapore Landscape

Copyright 2013 Info-Communications Development Authority of Singapore. All rights reserved.

CLOUD COMPUTING IN SINGAPORE

CLOUD COMPUTING IN SINGAPORE

The Singapore Landscape

Genesis of Cloud Computing in Singapore

Developing the Cloud Ecosystem

Promoting Cloud Adoption

Attracting Cloud Players

Developing Competency for Industry

Forging R&D Relationships and Building

Providing Enabling Infrastructure

Building a Trusted Environment Through Policy

Genesis of Cloud Computing in Singapore

The National Grid Ofce (or NGO) was

grid computing promises. Under the

Grid Services originated from the scientic

Reecting the objective to promote cloud

NGSC saw the potential of how

The Council, currently chaired by Mr Noel

CLOUD COMPUTING IN SINGAPORE

Developing the Cloud Ecosystem

With the paradigm shift in computing

CLOUD COMPUTING IN SINGAPORE

Thrust 1 Support Flagship Users of

Thrust 3 Develop Manpower &

Thrust 5 Provide Enabling

CLOUD COMPUTING IN SINGAPORE

Promoting Cloud Adoption

A cloud adoption study commissioned by

CLOUD COMPUTING IN SINGAPORE

Utility pricing model is perceived

Promoting Cloud Adoption

Construction & Manufacturing Sectors

IDA has also launched the Software-as-aService (SaaS) Enablement Programme to

Ms Doris Lim, Project Manager,

CLOUD COMPUTING IN SINGAPORE

Compute-Intensive Design & Analysis

CLOUD COMPUTING IN SINGAPORE

expense model which is more sustainable

will be designed to provide three zones to

relationship management and web

CLOUD COMPUTING IN SINGAPORE 11

Providing Ease of Procurement

CLOUD COMPUTING IN SINGAPORE

Video portal using EnVision by Ministry of

Public agencies have been using EnVision

Video portal using EnVision by Ministry of

Several pioneering schools that have

six-month support scheme under Envision

St. Nicholas Girls' School video portal using EnVision

St. Joseph's Institution video portal using EnVision

CLOUD COMPUTING IN SINGAPORE 13

Promoting Cloud Adoption

IDA-NLB Talk Series

CLOUD COMPUTING IN SINGAPORE

Mr Ronnie Tay (CEO, IDA) at CloudAsia

CloudAsia 2012 session in progress

and the Association of Aerospace

Cloud Adoption Benchmark

Computer Society (SCS) organised a

Conference on BCM and Cloud by the

Business Continuity Management &