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PROJECT MANAGEMENT SERIES

Edition 2015

IN COLLABORATION WITH:

PART I: PROJECT NEGOTIATION SKILLS


20-21 April 2015
PART II: PROJECT COST MANAGEMENT
22-23 April 2015
TRAINER: ROBERT GAN
VENUE: CORUS HOTEL, KUALA LUMPUR
Organised By:

Partnered With

HRDF CLAIMABLE
*SUBJECT TO PSMB APPROVAL

London | Malaysia | Shanghai | Singapore


www.enigma-cg.com

ECGT 13
ECGT 14

PART 1 :
PROJECT NEGOTIATION SKILLS
20 & 21 April 2015
Corus Hotel, Kuala Lumpur

BRIEF INTRODUCTION
Negotiation skills are learned throughout our lives. As a child we learn ways to get our
parents attention. We negotiate our way to get what we want verbally or through our
body language. We grow up learning and often the hard way, realizing that the work
environment is somehow quite different, wider in scope, poses more challenges, subtle and
often unforgiving.
Communication skill is a foundational skill at work and for managing people. It includes
negotiation skill, one aspect that many find great difficulty applying and challenging while
others make it seems so easy. Negotiation skills can be learned from strategic thinking,
forethought and honed through constant practice to become an art with much improved
outcome.
Leaders know good negotiation skills at the work place plays a significant role in making the
work environment conducive, friendly and promotes cooperation that results in synergy that
are often overlooked. Such synergies translate into profitable outcomes through lower cost
of procurement and higher margins from marketing and sales.

Negotiation is more effective when we are persuasive, well prepared and long before we set
out to engage the third party. It requires forethought, good background work and proper
understanding of human behaviour so that our approach can be strategic and decisive at
appropriate moments.
Success in negotiation entail clear negotiation objectives, identifying the challenges to expect
and the negotiation stance to adopt in the given context and situation. So appropriate
preparation and observing the rules of negotiation will help us always to stay one step ahead.
HRDF CLAIMABLE
*SUBJECT TO PSMB APPROVAL

London | Malaysia | Shanghai | Singapore


www.enigma-cg.com

ECGT 13
ECGT 14

PART 1 :
PROJECT NEGOTIATION SKILLS
20 & 21 April 2015
Corus Hotel, Kuala Lumpur

KEY BENEFITS
Higher project success rate
Consistency & predictability
Project is more purposeful

Higher levels of quality delivery


Greater stakeholder satisfaction

WHAT YOU WILL LEARN

Identifying what the participants need to know


Apply and relate knowledge learnt to their work place
Exposed participants to the soft-skills needed to succeed in negotiation
Be familiar with and use of the synergistic index; principles of reciprocity to enhance
negotiation success

WHO SHOULD ATTEND


Presidents, Managing Directors, General Managers, Directors, Heads, Project Heads Team
Leaders, Managers within:
Engineering
Operations
Procurement
Construction
Enterprise/Corporate Risk
Projects
Major Projects
Contracts
Risk Specialists
Team Leaders
Asset Managers
From:
Oil and Gas
Power & Utilities

Steel
Heavy Industries

Chemical & Petrochemical Mining


Process Industries
Many more

HRDF CLAIMABLE
*SUBJECT TO PSMB APPROVAL

London | Malaysia | Shanghai | Singapore


www.enigma-cg.com

ECGT 13
ECGT 14

PART 1 :
PROJECT NEGOTIATION SKILLS

In Collaboration With:

20 & 21 April 2015


Corus Hotel, Kuala Lumpur

TRAINER PROFILE
Robert Gan
PMP, IDPM(Camb), AICA, NCC S&D
President, Project Management Institute Malaysia
Chapter (4th Term)
Adjunct Professor, UMP
Researcher in Project Management, The University of
Nottingham, Malaysia Campus
Director, IDPM Coach/PMP/CAPM exam preparation,
ROGAN Strategic Management SB
Associated with 4cPM, a UK Cambridge International
Associate partner
Robert Gan is a seasoned professional director and Project Delivery Partner with 20 years of
Programme and Project Management experience that has included people, processes and
technology. He has formal training in Project Management and Accountancy that helps in Project
Financials, Stakeholders management, Quality/Risk/Procurement Management, Systems Analysis
and Design, and Project Management of Application Systems deployment. During the past fifteen
years, Robert has helped and coached corporate business owners and their team in addressing
business issues, procedure realignment, provision of alternatives, proposing work-around
solutions and business process improvements.
As a Principal Consultant with PwC and another big four regional consulting organisation, Robert
has practiced best-in-class project management methodologies (Ascendent, Summit2). He has
roll out more than 20 projects some of which were multi-country and multi-cultural in scope
across the Asia-Pacific region in countries like Singapore, Taiwan, Hong Kong, Philippines,
Indonesia and Malaysia. The enterprise class systems implementation were for industries ranging
from Financial services/banking, General construction, IT suppliers, ERP implementers and
Software developers, M&E and Engineer-to-order (ETO) manufacturers. The in-depth experience
managing stake holders expectations, subcontractors and vendors has helped Robert to
complete projects on time, budget and quality.
Robert has conducted extensive Project Management Training & coaching for business &
technology users during the project life cycle. He has delivered Project Management and PMO
Competency based Training, Coaching & workshops as well as the professional series in
Negotiation skills and Conflict Management.
Robert is an ACTION International trained business coach. The training and career development
gained over the years has enabled Robert to gain the honour with Distinctions in all papers for
the Cambridge International Diploma in Project Management [now referred to as the
International Diploma in Project Management, IDPM(Camb)]. He has been and continues to be
an invited speaker at many public symposiums, seminars and in-house events of MNCs and local
conglomerates both here in Malaysia and in the region. He does research in Project Management
at the University of Nottingham, Malaysia Campus.
HRDF CLAIMABLE
*SUBJECT TO PSMB APPROVAL

London | Malaysia | Shanghai | Singapore


www.enigma-cg.com

ECGT 13
ECGT 14

PART 1 :
PROJECT NEGOTIATION SKILLS

In Collaboration With:

20 & 21 April 2015


Corus Hotel, Kuala Lumpur

PARTIAL LIST OF CLIENTS

Dell Asia Pacific


HP
IBM
Mimos Bhd
IPerintis
Ministry of Finance Sabah
Asian Institute of Finance
Bank of China
Bank of Tokyo
Bintulu Port Sdn Bhd
Malaysia Airport Holdings Sdn Bhd
Jabatan Pengairan dan Saliran Malaysia (JPS)
SMART Project
Kementerian Penerangan Komunikasi &
Kebudayaan Malaysia
Kementerian Pengangkutan Malaysia

Akademi Pencegahan Rasuah Malaysia


PwC Consulting
Accenture
Kementerian Pengangkutan Malaysia
Akademi Pencegahan Rasuah Malaysia
Employees Provident Fund
AIG Global Services
Prudential Insurance
Petronas Group
PNB Group of Companies
IBBM: Institut Bank-Bank Malaysia
MII: Malaysian Insurance Institute
Kencana Holdings Sdn Bhd
Sime Darby Properties
UMW Corporations

COURSE OUTLINE (DAY I)

The Contextual framework


Objective of Negotiation
The Negotiation Strategy
Success ingredients in Negotiation
The Preparation
The Strategic Thinking in Negotiation
Parties in the negotiation
Workshop Exercise 1: Using real work scenario to negotiate conventionally

COURSE OUTLINE (DAY II)

The Negotiation process


The synergistic exchange index
Workshop Exercise 2: Using the Collaborating approach to negotiation
Lessons Learned: Approach comparison
Call to action
Way forward
Close the deal
HRDF CLAIMABLE
*SUBJECT TO PSMB APPROVAL

London | Malaysia | Shanghai | Singapore


www.enigma-cg.com

ECGT 13
ECGT 14

PART 1 :
PROJECT NEGOTIATION SKILLS

In Collaboration With:

20 & 21 April 2015


Corus Hotel, Kuala Lumpur

METHODOLOGIES

Student centred learning/Experiential Learning


Lectures & participative information exchange
Application of Negotiation techniques in a project environment
Structured to aligned with the PMBok 5th Ed
Continuous Q & A to facilitate subject matter retention
Hands-on practice in the workshop

PROGRAM SCHEDULE ( DAY 1 & 2)


0830 - Morning Coffee & Registration
0900 - Course begins
1030 - Morning tea break and networking break
1045 - Course continues
1230 - Networking lunch
1350 - Course re-commence
1500 - Afternoon tea break and networking break
1515 - Course continues
1645 - Summary & recap
1700 - End of Training

IN-HOUSE TRAINING ADVANTAGES


If you have a number of delegates with similar training needs, then you may wish to
consider having an In-house Training solutions delivered locally onsite. Course can be
tailored to specific requirements. Please Contact gwen@enigma-cg.com or call +6 012220 7047 to discuss further.
HRDF CLAIMABLE
*SUBJECT TO PSMB APPROVAL

London | Malaysia | Shanghai | Singapore


www.enigma-cg.com

ECGT 13
ECGT 14

PART 2 :
PROJECT COST MANAGEMENT
22 & 23 April 2015
Corus Hotel, Kuala Lumpur

BRIEF INTRODUCTION
Management is about getting things done through a temporary team to accomplish the required
project purpose or outcome. We see project deliverables as the means by which project purpose
are accomplished. Hence our program begins with the contextual framework to enable
contextual understanding of how organization structure impact project performance. They are
led to explore both the predictive approach to management and when the adaptive approach
could be employed.
Participants get to view the project management life cycle as a generic application that could be
applied across multi-industry, multi discipline and multi-domain. Each life cycle may have its own
jargon and specific project life cycle. Then they led through the entire Project cost management
planning process from project selection using Net Present Value (NPV), Internal Rate of Return
(IRR) and payback period to cost estimation, project contingency planning to project time phased
budgets.
An introduction to cost behaviors plays a big part in understanding and trainees are led with real
work examples to see how the understanding of cost behavior help project managers appreciate
the underlying records that make up the project status report.
Total cost of ownership is discussed with real life examples. It illustrate how procurement of
capital assets should not just focus on acquisition cost but also account for running and
maintenance cost which are significant part of life-cycle cost. In this way, decisions are far more
effective as participants get to appreciate the comparative attractiveness of options open.
A working knowledge of Earned Value Management (EVM) goes a long way to explain the results
of the project progress. Our program are delivered by experts in the field. We believe its ease of
use is best explained by those who have use them and able to translate the big picture results
into meaningful information that even the layman can understand. The ability to keep things
simple is the hallmark of true knowledge. Einstein has been quoted to have said if we cannot
explain it simple enough, we dont know the subject well enough. We believe and practice it.
HRDF CLAIMABLE
*SUBJECT TO PSMB APPROVAL

London | Malaysia | Shanghai | Singapore


www.enigma-cg.com

ECGT 13
ECGT 14

PART 2 :
PROJECT COST MANAGEMENT

In Collaboration With:

22 & 23 April 2015


Corus Hotel, Kuala Lumpur

KEY BENEFITS

Higher project success rate


Consistency & predictability
Project is more purposeful
Higher levels of Greater stakeholder satisfaction quality delivery
Better control of scope, time, cost, risk and resource

WHO SHOULD ATTEND


This workshop will be of benefit to Business Planning staff, Finance staff, Cost
engineers, Architects, Quantity Surveyors, EPMO/PMO personnel, Project Managers,
Programme Managers, procurement specialists, project team members as well as
management who are responsible for funding & supporting project-based initiatives:
From:
Oil & Gas
Power & Utilities
Steel
Heavy Industries

Chemical & Petrochemical Companies


Process Industries
Mining
And many more.

HRDF CLAIMABLE
*SUBJECT TO PSMB APPROVAL

London | Malaysia | Shanghai | Singapore


www.enigma-cg.com

ECGT 13
ECGT 14

PART 2 :
PROJECT COST MANAGEMENT
22 & 23 April 2015
Corus Hotel, Kuala Lumpur

PARTIAL LIST OF CLIENTS


Kementerian Penerangan Komunikasi
& Kebudayaan Malaysia
Kementerian Pengangkutan Malaysia
Akademi Pencegahan Rasuah
Malaysia
PwC Consulting
Accenture
Employees Provident Fund
AIG Global Services
Prudential Insurance
Petronas Group
PNB Group of Companies
Kencana Holdings Sdn Bhd
Sime Darby Properties
UMW Corporations

Dell Asia Pacific


HP
IBM
Mimos Bhd
IPerintis
Ministry of Finance Sabah
Asian Institute of Finance
Bank of China
Bank of Tokyo
Bintulu Port Sdn Bhd
Malaysia Airport Holdings Sdn Bhd
Jabatan Pengairan dan Saliran Malaysia
(JPS) SMART Project
IBBM: Institut Bank-Bank Malaysia
MII: Malaysian Insurance Institute

COURSE OUTLINE
DAY TWO

DAY ONE

The contextual framework


Project cost estimation
Project contingencies
Project budgeting
Commitment control
Enterprise Resource Planning (ERP) cost
capture at source
Earned Value Management (EVM) &
project cost control

Group Discussion:
Estimate At Completion (EAC)
How Actual Cost (AC) and
Earned Value (EV) is derived
Schedule and cost variances and
their possible causes
EVM graph for the layman
Life Cycle Costing
Project selection
Cost behavior
Project cost accounting
Project cost forecasting
Summary

HRDF CLAIMABLE
*SUBJECT TO PSMB APPROVAL

London | Malaysia | Shanghai | Singapore


www.enigma-cg.com

ECGT 13
ECGT 14

PART 2 :
PROJECT COST MANAGEMENT
22 & 23 April 2015
Corus Hotel, Kuala Lumpur

METHODOLOGIES

Student centred learning/Experiential Learning


Lectures & participative information exchange
Application of Negotiation techniques in a project environment
Structured to aligned with the PMBok 5th Ed
Continuous Q & A to facilitate subject matter retention
Hands-on practice in the workshop

PROGRAM SCHEDULE ( DAY 1 & 2)


0830 - Morning Coffee & Registration
0900 - Course begins
1030 - Morning tea break and networking break
1045 - Course continues
1230 - Networking lunch
1350 - Course re-commence
1500 - Afternoon tea break and networking break
1515 - Course continues
1645 - Summary & recap
1700 - End of Training

IN-HOUSE TRAINING ADVANTAGES


If you have a number of delegates with similar training needs, then you may wish to consider
having an In-house Training solutions delivered locally onsite. Course can be tailored to
specific requirements. Please Contact gwen@enigma-cg.com or call +6 012-220 7047 to
discuss further.

HRDF CLAIMABLE
*SUBJECT TO PSMB APPROVAL

London | Malaysia | Shanghai | Singapore


www.enigma-cg.com

ECGT 13
ECGT 14

PROJECT MANAGEMENT
SERIES | edition 2015
20 & 23 April 2015
Corus Hotel, Kuala Lumpur

In Collaboration With:

REGISTRATION FORM
Course Fee
Project Negotiation Skills : RM3,800/pax
Project Cost Management : RM3,800/pax
Project Negotiation Skills & Project Cost
Management : RM7000/pax

Register Now
Gwendlyn Paul

Fax : +603-2724 7166


Mobile: +6 012-220 7047
Mobile: +6 012-516 0862
Email: gwen@enigma-cg.com
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Payment can be made via :
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group SDN BHD)
(All payment must be made within 5 working days from the invoice date)

Venue
You can be assured of a comfortable, convenient
learning environment throughout the duration of the
course. We will send out the venue confirmation 2
weeks before the course commences.
Accommodation
Accommodation is not included in the registration fee.
To reserve hotel accommodation kindly contact :
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do not received a confirmation letter two week before
the event kindly contact hani@enigma-cg.com
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available. Upon the completion and receipt of the
registration form, payment is required within 5 working
days of the issuance of the invoice.
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Should for an reason outside the control of ENIGMA CG training &
Consultancy, the venue or trainer s change, or the event being cancelled
due to an act of terrorism, extreme weather conditions or industrial
actions, ENIGMA CG shall endeavour to reschedule but client hereby
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the client. The construction, validity and performance of this contract shall
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FEES are inclusive of refreshments & course materials. Walk-in delegates
with payment will only be admitted on the basis of space availability at the
event and with immediate full payment. Full payment prior to the event is
mandatory for attendance.In the event that ENIGMACG permanently
cancels the event for any reason whatsoever, (including, but not
limited to any force majeure occurrence) and provided that the event
is not postponed to a later date nor is merged with another event, the
Client shall receive a credit voucher for the amount that the Client has
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ENIGMA CG reserve the rights to make any amendments and/or changes to
the courses, venue, trainer and/or topics if warranted by circumstances
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contract ENIGMACG will not be able to mitigate losses for any less than 50%
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refunded, but can be credited to a future event.
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CLIENT hereby agree that this contract is valid, binding & enforceable; and
client has no basis to claim any payment under this contract at anytime are
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HRDF CLAIMABLE
*SUBJECT TO PSMB APPROVAL

London | Malaysia | Shanghai | Singapore


www.enigma-cg.com

CODE: ECGT 13

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