Beruflich Dokumente
Kultur Dokumente
Statement of Work
The work to be done on the contract must be stated to include
Overall Scope
Business Arrangements
Environment
Infrastructure
Deliverables
Project Plan
Data Issues
Technical Issues
The Conversion
The SOW will require 2-3 weeks to prepare, and must be accepted by the Customer
before work begins. It would be anticipated that the customer would pay for this
preparation, with the acceptance of the plan as the deliverable. The proposal must be
accepted prior to continuing the work.
The overall scope is a list of the subject areas to be considered, for example:
AR
Customers
Open invoices
PO
Vendors
Vendor Sites
Hierarchy
HR
Employees
INV
Items
Inventory
BOM
FA
AP
Open Payables
General Ledger
Accounts
Detail Balances
Summary Balances
CRM
Installed Base
Warranty
Service Requests
It will be very easy to underestimate the amount of work to be done. Subject matter
experts in each area should be consulted. If subject area conversion experts are not
available, dont make the mistake of estimating the time necessary before acquiring the
conversion documentation for the specific subject area. Add 3 days to the preparation of
the SOW for each subject area after reviewing the documentation in those cases where a
subject area expert is not available.
Business Arrangements
An understanding of business arrangements, to anticipate Scope Creep is necessary.
There are many issues that will only be found when the data is examined in detail. For
that reason, provide in advance for:
Hidden requirements such as the need to set up flexfield key values, category values,
and category sets must be determined and assigned to the customer. The method of
loading these values must be decided (Oracle Forms entry by staff, by Excel VBA
macros, or by specialized programming to load the tables directly.)
Environment
It is best that the conversion team be located near the customer contact staff so that
questions may be addressed quickly. Other issues include:
Infrastructure
It is necessary that an instance be available for trial loading of data so that the instance
can be restored without impact to other users such as development and training. There
also needs to be an adequate user and technical library. It is essential that the customer
purchase the Oracle Financial Technical Library and Oracle Metalink support. The
conversion will fail without it.
Deliverables
Deliverables include the milestones defined for each subject area, and other
documentation:
Project Plan
The conversion project plan should be documented with MS Project. The following data
is required:
Estimates include
1. Data source discovery
2. Data mapping
3. Script development
4. Unit testing
5. Acceptance of data subset
6. Test full load
7. Acceptance of data load
8. Data audit
Hours of operation
Data Issues
The customer must be dedicated to the task of identifying data, reducing redundant data,
correcting data and creating data. This one issue is 80% of the work. Again: the work to
interface good data will take 20% of the time; 80% of the effort is involved with
cleansing the data.
The source for data and customer expert for that data must be stated. The data fields
required for each import may be stated after the SOW is approved, but the date for data
availability must appear on the Project Plan.
10
Technical Issues
The customer may have a preference for tools used for data transformation, translation,
and loading.
Include program name so that multiple programs may use the same log table
Input
Processing
Examine explain to determine where indexes are needed, especially in large input
files
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The Conversion
The appendix gives a sample spreadsheet for the dependencies in the conversion. This is
the detailed plan for the conversion execution roadmap.
If this spreadsheet is placed in a common area, all who are involved with the conversion
can track the progress of the conversion.
By using this tool from the first trial conversion until the final production conversions, all
the kinks can be ironed out and the final conversion will progress as planned.
12
Appendix
Oracle Financials Overview Template
Information Request Form
Weekly Status Report Form
Tasks to be Complete for Each Subject Area
Failure Recovery
Execution Sequence
Error Explanation Spreadsheet
13
14
Requested by:_______________________________________________
Date requested:_______________ Date received:___________________
Request given to:____________________________________________
Date required:_________________ Date provided:__________________
Conversion Project: (check applicable areas)
A/R Cust
A/R Open Inv
A/P Open
INV Master
BOM
O/E Price
O/E Open
GL Accts
GL Bal
Assets Fixed
HR Empl
Information requested:
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
_______________________________________________________________________
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Topic
Note
Hours
Research
Who
Topic
Note
Hours
Documentation
Who
Topic
Note
Hours
Overhead
Who
Topic
Note
Hours
Accomplishments
Accomplishment
Plans
Plan
16
17
Conversion Step
1
2
Expected #
of Threads
Recovery Steps
Maximum
Expected
Recovery
Time
1
1
Rerun script
Rerun script
1 min
1 min
24 hours
18
Complet
ion Date
Owner
Step
ID
Exec
Seque
nce
Prerequisite
(Col E Step
ID)
Conversion
Item
Migration Step
Method
Setup
3
85
86
1
6
7
Setup
Setup - SA
Setup - IB
10
20
30
40
50
60
70
1
3.1
3.2
3.3
3
3.1
3.2
50
60
HR
HR
HR
HR
CCO
CCO
CCO
Staging
Count matching
Staging / 11i index creation
HR 11i Load
Staging
Count matching
Staging / 11i index creation
Toad
80
3.4
70
CCO
Conc
program
90
3.3
CCO
95
81
82
3.3
5.1
85
10
20
30
2,3
40,70
90
81
JTF setup
TZ
TZ
19
SQL*Plus
SQL*Plus
Conc
program
SQL*Plus
SQL*Plus
Business Entity
Contracts
Contracts
Contracts
bill_to_address_id
instance_id
instance_id
1334633, 129650
122423407, 73041552,73365382
14061, 33907, 33923
20
Error Summary
active end date 6/28/2003, 8/18/2003, 8/41/2003
(28 occurrences)
missing value in csi_ip_accounts
status 10002,10005,10007,