Elie J Rizk

239-248-1454
erizk@earthlink.net

Objectives: To contribute my Broadband Quality Engineering experience in a successful fast pace engineering project.

Education:
Northeastern University, Boston, MA 5/89
Acquired certification for six graduate courses in the state of the Art Software Engineering. 3.4out of 4.0 cumulative average.

Roger Williams University, Bristol, RI 5/85

Bachelor of Science in Electrical Engineering with a Minor in Math.

Summary:
Twenty two years of Broadband Telecommunication expertise, worked hands on in lab environment, evaluated engineering
specifications, developed full cycle test plans and test procedures, performed Engineering designs, networks design topologies,
QOS, Integration, Performance, Regression, Stress Analysis, Interoperability, final Qualification, and customer acceptance.
Utilized QA standards and ISO 9000 in full cycle Analysis from alpha, Beta to Release, Qualified Multiple ATM Switches,
IVR, VOIP, XDSL and CMTS Docsis platforms, performed traffic Analysis of Data, voice and Video, used TCl scripting, and
traffic sniffers, worked all 7 layers of OSI, used Smartbits, Hammer, Ameritech, T bird, RF Analyzers, Radcom Analyzers and
SNMP systems like HP Open view, Nagios, Mibwalkers, evaluated black box and white box testing, evaluated and monitored
throughputs, configured and installed T1circuits, POTS, DSL, ATM provisioned Alcatel and Calix transport switches used Nortel
Passport switches for LAN , WAN. ATM/IP and Frame, Used RIP,BGP, OSPf and MPLS, Built win 2000 and 2003 servers,
configured active directories and group policies. Web hosted Multiple Web sites, used Java scripting, Front Page and J2ee.
Experience:
First Boston Title, Naples FL. IT and network Manager. 04/04 – Present
• Built and managed WIN 2000/2003Domain servers, configured VMware, Citrix, network security, VPN management, Wi-Fi , SQL server.
• Installed and Managed Active directories and group policies Maintained server backup for enterprise SQL Server and Softpro SW remotely.
• Installed and tested Vmware, Monthly Ghosting of server drive, automated script to backup data from server, RDP and reservation setup.
• Web hosted and monthly update of company web site, using Front page, Java, FTP, TCP/ IP through Cisco PIX 500 firewall security.
• Built redundant servers using Raid 0 striped,and 1 Mirrored, automatic nightly backup to USB drives, servers upgrade and Maintenace.
• Installed and managed Softpro Title software and SQL enterprise SW on fresh server installation on 2000 and 2003 servers and client base.

Embarq, Naples CO Networks Analyst, Naples, Fl Naples CLEC . 12006- 12/2008

• Tested and Provisioned T1 circuits using Adtran TA3000 Muxes and DDM+, Maintained Nortel DAC’s and Cisco5300 T1 voice channels.
• Wired T1, Pots, HDSL, ISDN circuits on DSX panels, used Nortel DMS 100 SW to provision CID’s used WFM circuits Engineering.
• Cross connected circuits on transport switches using Alcatel 2012 and Calix C7, Maintained Marconi ATM switch operation and alarms.
• Tested and provisioned Calix UMTS using CDMA, monitored transmission and alarms on ATM Marconi, provisioned DMS 100 switch
• Analyzed T1 circuits using Procom and TBird 224, Maintained XDSL Stinger Dslam circuits, Maintained Cisco 5300 T1 voice channels.
• Maintained Adtran ALU RAN/MSN ALU LCP/LSS MSN racks and over 50 remote sites for various telecom networked cabinets.
• Installed calix systems for IPTV and digital video in head end environment, wired to external clock and Nnet Provisioned and
Wired T6 to DSX panel, istalled Pots cards and HDSL cards, wired Calix to power distribution panels and Battery Main.
• Installed Provisioned and Maintained and serviced VOIP circuits over T1 Chanalized for voice and DATA systems.

World VOIP Network, Fort Lauderdale, FL. VOIP Engineering Analysis and Management . 9/06 – 12/06
• Managed six VOIP engineers, Configured and setup BroaddSoft switch accounts using Polycon SIP phones, Linksys pap2,.
• Wrote SIP VOIP systems procedural Documentation using Visio, demonstrated GUI Portal soft switch programming with all features.
• Programmed Cisco and Adtran 924 SIP Switch for business accounts, using, T1 and Ethernt ports over PRI ISDN trunk for 24 users.
• Managed engineering tasks, training and meeting, Built and networked the VOIP billing server disk arrayed on WIN2000 server.
• Debugged and fixed Cisco Mobile voice channels issues, built and configured Asterisks PBX soft switch over Debian Linux.
• Configured Mind CTI with Oracle8.0 DB for billing server with Radius configured Cisco 5300 voice T1 for SIP Protocols.

Computer Enterprise Crossroads. Naples FL. Network Engineering Manager . 11/01 – 04/04
• Web hosted and tested small business web sites, installed and tested large business computer Land /Wan and wireless Networks.
• Setup and tested Linux and WIN 2000 servers, Marketed and tested a large line of DELL Computers and servers with network securities.
• Wrote Globtel WIFI/WIMAX Wireless RFP and Documentation for the city of Atlanta GA, used Visio and graphical design software.
• Software porting and localization, Servers interface testing and upgrade using , ODBC, Oracle, SQL Enterprise servers, and WIN Database.
Ennovate Networks. Boxborough, MA. ATM switch VOICE and DATA TEST lead . (Voice, Data and Video R&D DEPT). 01 - 11/01
• Wrote ATM test plans and TCL performance scripts to run over ATM/IP and VPN tunneling traffic using Cisco interoperability.
• Daisy chained Smartbits to test switch throughput over 4000 ATM/IP VC’S switch to switch, tested H323 VOIP, Data, and Voice traffic.
• Setup and monitored QOS for latency, Policing, Shaping, Bursting, Jittering, NTP, and OAM over OC3 and DS3, trace route IP’s.
• Tested BGP, OSPF routing, used TCL scripts for automated scripts, used Radcom analyzers to monitor OAM VC’s and call flows.
• Wrote the customer acceptance test plan, setup Linux red hat server, Performed ATP an successful Switch deployment for Japan Telecom.
• Configured, tested and Qualified data, audio and video IPTV and Mpeg performance traffic between multiple switches.
Qualified BGP routing on Ennovate switch interoperable with fore le switch and Cisco 7200 Routers at University of New Hampshire.

Motorola Corporation, Mansfield, MA. Voice and DATA TEST project Manager Consultant. 2/00 - 2/01
• CMTS Docsis router Full Cycle integration, testing and qualification, used DHCP server, HP open view SNMP with 500 Modems.
• Provisioned Modems with QPSK and DB, Used Smartbits and RF Signal Analyzers for signal characteristics, used Motorola DAC6000.
• Configured DHCP server for 2000 modems , used FTTP to transfer profiles and data, configured modems with PPPoE, SSL , Multicast,
HTTPs, setup SNMP traps and test in real time, passed video Mpeg2 traffic to the synched state modem verified throughputs in the LAB.
Setup and Monitored HP open view traps to monitor CMTS and Cable Modem operation functionality for Video On Demand Equipment.
Voice over IP, Digital IP telephones and Data traffic using Ad Insertion equipment , QOS on RF analysis using QPSK modeling.
• Wrote VOIP test Plans and scripts, used vanguard routers with E1 PRI in closed loop with H323 Media Gateway and Necissa softswitch.
• Tested XDSL Routers using ISDN, T1, Frame Relay, TCP/IP over copper mountain Dslam, tested IPTV Mpeg signal using CMTS Docsis.
• Installed lab T1 systems for R&D broadband evaluation and networked devices using Motorola Conditional Access Systems.
Acquired CMTS DOCSIS and VOIP certifications

Nortel Networks, Marlboro MA. ATM VOICE Test Project Lead. (R&D). 3/99 - 2/00
• Responsible for writing ATM test plans, design and testing of ATM Circuits Emulation using AAL1/AAL5 traffic, Video and VOIP.
• Generated test plans and test cases for (CAS) DATA and VOIP used D3, D4, ESF framing and Conditional Access Systems.
• Generated Ameritech and Smartbits performance traffic using signaling like R2 framing, FXS/FXO, E&M, B8ZS and AMI, Nortel MSC.
• Configured VC’s and virtual VI’s, Tested Voice performance between two ATM switches, using QOS, over channelized fractional T1,UNI,
IMA, OC3, and DS3 Physical layers, Passed assembled voice, DATA, and MGEP video signaling Ethernet, UNI, AMI and OC3.
• Monitored Disassembled ATM traffic properties on the remote switch signaling and its proper distribution over a configured VPN tunnel .

Brooktrout, Southborough, MA. Senior Telephony Test Engineer IVR Consultant. 9/98 - 3/99
• Wrote Test plans for Exxon Telephony Project using Show N Tel IVR system with Visual Basic application to access the SQL Database.
• Tested touch-tone and IVR voice commands over a fire wall using IBM Mainframe, used Enfin Smalltalk OOP to update IVR portal.
• Traveled to Exxon sites in to verify the IVR operation, Connected to AS400 through Attachmate. Acquired BT IVR certification.

Brite Voice / INTERVOICE /, Canton MA. Senior Telephony QA and Test Engineer Consultant. 1/98 - 9/98
• Configured and Tested IVR and GUI call Manager telephony systems using Solaris, SCO, HPUX Unix and GUI applications.
• Generated Ameritech performance Voice scripts over 5 T1 ports on two IVRs, monitored traffic condition on Call manager.
• Tested the AT&T Voice recognition sold project for multiple IVRs, performed final acceptance tests from the Engineeing Specs.
• Tested and Qualified ALL IVR GUI interfaces and controls with the Call Manager on Win 20000 workstation. Back-End Testing.
Acquired three IVR certifications and one Excel 500 switch management.

Lucent Computer, Marlboro MA. Senior Test Engineer Consultant. 3/97-12-97

• Generated TCAP messages scripts for ITU, and ANSI protocols and passed it over SS7 using a series of functional tests from
Point of Initiation to the point of return, created scripts like call forwarding, call transfer, returned calls, caller ID.
• Populated SCCP GUI SIBS logics with ANSI protocols and sent it through 5ee switch and STP and CP.
• Connected between the end user and tested connection profile using MGTS GUI over lucent SS7 system.

GTECH Corporation. Singapore. Senior TEST and QA Engineer Consultant. 6/96 - 3/97
• Wrote test plans and tested GTECH Wireless Lottery software project systems using DEC Alpha and Sun systems in Singapore.
• Generated GUI test plans for the IVR DTMF prompts and voice recognition system for the Singapore and Swedish projects.
• Tested the EFT GUI Management interface server connect over TCP/IP with an open Sybase server containing User name/ password.
Customer’s information, lottery transactions, bank account information, Management and securities over GTECH Gateways and Firewall.
• Performed acceptance test plan in Singapore at the customer’s site and performed a four weeks Successful deployment in Singapore.

Compaq corporation, Acton MA. Systems TEST Engineer Project Lead Consultant. 12/95 - 6/96
• Tested and qualified all Digital Pentium Laptops from Engineering base using Windows OS with 15 different languages.
• Verified software and hardware functionality, Interoperability and operation From DEC Engineering Specification.
• Developed test plans and functional test cases, updated the bug tracks with all bugs found, technical writing of French and Arabic Manuals.
• Managed the Software localization group using 15 different languages for 8 different laptops, supporting Europe and the middle east.
Fidelity Investment, Boston, MA. Senior TEST Engineer Consultant. 5/95 - 12/95
• Installed, tested and verified different releases of the Jamaica financial securities for banking and the stock market software using TCP/IP to
access the IBM Mainframe over FICIS firewall. Back-End Testing all IT aspects and Network connectivity.
• Tested Quotes and Securities and monitored activities between users and the IBM Mainframe in real time.
• Wrote test plans and generated MS test and Win runner automation scripts, tracked release notes and bugs using Lotus Notes.

Instrumentation Medical Labs, Lexington, MA. Senior TEST and QA Engineer Consultant. 12/94 - 5/95
• Generated FDA functional test plan for the (IL682) medical instrument that test the Blood cells. Used Clear case code management.
• Generated Black box tests for Hardware faulting and white box software faulting the C++ Code to check expected results.
• ProComm monitoring that correspond with the error handler in the C++ code using real time functionality of system testing.

RING Medical, BELLIRICA, MA. Senior TESTand QA Engineer Consultant. 12/93 - 12/94
• Responsible for most FDA final releases of Medical software interconnected with Novel Networks, SCO UNIX, and Unify/Accel databases.
• Wrote FDA test plans and designed test Matrix for all essential functions of the product, Manual and regression testing of test cases .
• Managed FDA functional test Plans and procedures, using Mercury and clear case code release software management systems.
• Wrote scripts to execute and test 4GL functional application, Manual SQL functional unit testing and bug reporting. Back-End Testing.

Industrial Computer Source, San Diego, CA. Senior Analysis and NOC support Engineer Consultant. 2/91 - 8/92
• Supported and tested scientific software applications on industrial chassis with 20 slots Backplanes specific for NASA and US Navy.
• Supported over 480 industrial computer peripherals including CPU boards, RS232/422/485, D/A, A/D, Atomic timers.
• Responded to real time software support, and immediate customer resolution by lab replication and duplication of problems.
• Supported customers like NASA. The US Navy, Cars Manufacturer and heavy duty ruggedized computerized industrial equipment.
Acquired an award of job excellence.

Emirates Computer WANG Dubai, UAE. Senior TEST and pre sales Engineer Consultant . 1/90 - 1/91
• Pre Sales Engineer for the Silicon Graphics Workstations for use in oil and gas companies exploration in United Arab Emirates, Dubai.
• Installed, assembled, configured and introduced pre sale Demos for customers at Companies like Adnoc, Adma and Chlamberger.
• Assisted the sales and marketing department in Generating sales of over 250 Crimsons workstations and various Unix base software.
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Computer vision, ( R&D Dept) Bedford MA. Senior CAD TEST Engineer (R&D DEPT). 12/86 - 1/90
• Responsible for the Qualification of the Schematics design package Schedit, designed performance electronics circuitries.
• Developed Automated batch files test suites to run on a Unix Sun-386i server to implement and exercise the circuits and designs.
• Maintained Novel and TCP/IP Network systems interconnecting all lab users and Mainfraime. Black box and white box testing.
• Configured Computer Vision CAD systems like tablets, PC’s, plotters, workstations and the CDS4000 Mainframe
• Software porting and localization from Windows base to Unix 386i base and Cgos 200x Mainframe base.
Acquired IS09000 CAD/CAM Training ad CGOS 200X Mainframe Certifications.

Certifications:

1. CMTS Docsis Router Management , 2. Motorola Vanguard IP routing, 3. XDSL

4. Sonet, 5. ATM (Asynchronous transfer Mode), 6.Excel ESS 500 switch,

7. Mercury and clear case SW control management 8. Brite voice and Brooktrout four IVR certifications,

9. Enfin object oriented Small Talk , 10. Mainframe CDS 4000, CGOS 400X OS.

11.Electronic Schematic Design, 12. Motorola Vanguard Series Foundation COURSE-IP

13. Parallel processing, 14. C PROGRAMMING, 15. State of the ART Software Engineering Management.

16. SOFTWARE VALIDATION & VERIFICATION, 17. Unix administration, 18. Calix C7 transport switch,

19. DS1/DS3 Troubleshooting, 20. CLEC transport services between switches. 21. NIM Network inventory Management.

20. IP/VPN , 21. Circuit layout record and WFM, 22. Central office power Basics, 23. TV and Radio repair certification,

24. Wireless Communications, 25. VOIP H323 26. in process of getting CCNA certification.
Affiliated with Tie Boston technology group (Boston).

Acquired Three awards of excellence from fortune 500 companies.