Students Name: ZEESHAN AHMAD

Department

MANAGEMENT SCIENCE

COM SATS
Institute of Information Technology, Islamabad.
Synopsis for the degree of M.S./M.Phil.

Ph.D.

PART-I (to be completed by the student)

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Name of Student

Zeeshan Ahmad

Department

Management Science (CIIT)

Registration No.

SP13-RPM-209/CVC

Name of research Supervisor

Dr.Asad Afzal Humayon Sab

Date of
Registratio
n

March 2013

Member of Supervisory Committee

1
2

Dr.Asad Afzal Humayon Sab

Madam.Shazia Bilal

Dr.Arshad Basheer Sab

4
Title of Research Proposal

Performance Management Systems At Pakistan Banking Industry

ABSTRACT:
Banking industry is presently facing a hyper turbulent situation where banks have to operate in
increasingly competitive and complex local and global markets. The competition has even
become ever tough and challenging with the entry of many foreign world-class banks and
other financial institutions. Performance Management is a tool widely used by bank
administration to enhance the working efficiency of the employees. But lack of sophistication in
the judgment measures is a big hardship faced by the bank authorities to monitor the progress
and growth of banks and their employees. By keeping view of this situation a research study is
being designed and employee specific data of four leading private sector banks viz., UBL,
ABL, HBL and MCB will be collected. The Performance Management System will then be
judged thorough statistical analysis of the data.

Students Name: ZEESHAN AHMAD

Department

MANAGEMENT SCIENCE

INTRODUCTION:
Performance Management System maximize the results but in some conditions PMS satisfied
to achieve the benefits (Waal, 2007)
Performance appraisal System (PAS) a method of controlling employee through salary
administration, promotion, and disciplinary actions. Confidentiality is another feature of
traditional PAS.The task of PAS is unawareness employees in strengths and weaknesses in
relation to their competence in different positions in the organization during their
career.Performance appraisal is an efficient appraisal of employees with respect to their
performance on job and their prospective development. Performance is moving out work
assign by the manager directly or through his agents (Chowdhury, 2008)
To enhance organization effectiveness (PMS) performance management system as it allows
the continuous monitoring and evaluation of the employees against determined targets.PMS
have five steps, planning, monitoring, developing, rating and rewarding (Neely, 2003).
In Performance appraisal System Managers ,supervisors and organization employees should
express their observation and standpoint according to their jobs (Erdogan, 2002).
Hypothesis:
Whether the PMS of the banks effects the working performance and commitment of the
employees?
To test this hypothesis following objectives have been formulated.
Objectives:

To review the Performance Management System in Banking Industry.

To determine the benefits of performance appraisal on employees satisfaction level and
commitment.
To find the strengths and weaknesses of PMS in banks.

Study Area
The research work will be performed through collecting data on self made questionnaire.
The study will be conducted in Sargodha city. Individual employees 10 each from four
scheduled Banks viz., ABL, HBL, UBL and MCB will be selected for collection of data on
prescribed questionnaire.

Students Name: ZEESHAN AHMAD

Department

MANAGEMENT SCIENCE

Research Design (Methodology)

Support and (Data) has been taken from various textbooks, journals, research
publications, case studies and Internet.

Discussions with the concerned officials of the banks during visits to regional head
offices and local branches in sargodha aimed at extracting all possible information
about the PMS being implemented.

By using convenience sampling method data will be collected on self-designed

structured questionnaire. Respondent have to just encircle the appropriate choice.
Standard statistical tools performed using SPSS software package for data analysis
and presentation.

Bibliography:
Chowdhury, D. S. (2008). Developing Performance Appraisal System for Performance
Leadership in Banks. CAB CALLING .
Erdogan, B. (2002). Antecedents and consequences of justice perceptions. Human Resource
Management , 555-578.
Neely, A. (2003). Implementing performance measurement systems. Business Performance
Management , 1-24.
Waal, A. A. (2007). The effect of performance management on the organizational results of a
bank. International Journal of Productivity and Performance Management .

Tentative timetable
The expected time period of this research work will be approximately up to 06 months.

Financial requirements

Students Name: ZEESHAN AHMAD

Department

Signature of the Student:

MANAGEMENT SCIENCE

Date _________________

Part II
Acceptance by the research Supervisor
I have read the synopsis and agree to supervise Mr./Ms ________________________________
for the partial requirement of the degree of
(M.S./M.Phil./Ph.D.) The
proposed project is academically, logistically, administratively and financially feasible and all
the required literature, equipment, laboratories, space and transport facilities are or
will be available at CIIT, Islamabad.

Name_______________________________________Signature____________Date__________
Approved by Advisory Committee
Name of Committee Member

Designation

Signature and date

1
2
3
4
Proposal External Examiners

Name
1
2
3

Designation

Address and contact numbers

Students Name: ZEESHAN AHMAD

Department

MANAGEMENT SCIENCE

Approved by Advisory Committee

Graduate Program Coordinator
Date

HoD
Date

Approved by Campus Graduate Program Committee (CGPC)

Chairman, CGPC
PART III
Dean, Faculty of

Approved for placement before BASAR.

Not Approved on the basis of following reasons

Signature

Date

Dean, Graduate Studies and Research

Approved for placement before BASAR.
Not Approved on the basis of following reasons
Signature

Date

Decision of BASAR (Meeting No.

, held on

, Agenda Item No.

Approved for placement before Academic Council.

Not Approved on the basis of following reasons
Registrar

Date

Students Name: ZEESHAN AHMAD

Department

MANAGEMENT SCIENCE