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1 Spelling
Electronic mail has several English spelling options that
occasionally are the cause of vehement disagreement.
e-mail is the most common form. According to
Corpus of Contemporary American English data,
this is the form that appears most frequently in
edited, published American English and British English writing.[7]
2 ORIGIN
and working groups[8] and increasingly by style
guides.[9][10][11] This spelling also appears in most
dictionaries.[12][13][14][15][16][17][18]
mail was the form used in the original RFC. The
service is referred to as mail, and a single piece of
electronic mail is called a message.[19][20][21]
EMail is a traditional form that has been used in
RFCs for the Authors Address[20][21] and is expressly required for historical reasons.[22]
E-mail is sometimes used, capitalizing the initial E
as in similar abbreviations like E-piano, E-guitar, Abomb, and H-bomb.[23]
Origin
The AUTODIN network, rst operational in 1962, provided a message service between 1,350 terminals, handling 30 million messages per month, with an average
message length of approximately 3,000 characters. Autodin was supported by 18 large computerized switches,
and was connected to the United States General Services Administration Advanced Record System, which
provided similar services to roughly 2,500 terminals.[24]
2.1
With the introduction of MIT's Compatible TimeSharing System (CTSS) in 1961[25] multiple users were
able to log into a central system[26] from remote dialup terminals, and to store and share les on the central
disk.[27] Informal methods of using this to pass messages
were developed and expanded :
1965 MIT's CTSS MAIL.[28]
Developers of other early systems developed similar
email applications:
1962 1440/1460 Administrative Terminal System[29]
1968 ATS/360[30][31]
Eventually these systems too could link dierent orga 1971 SNDMSG, a local inter-user mail program nizations as long as they ran the same email system and
incorporating the experimental le transfer pro- proprietary protocol.[46]
gram, CPYNET, allowed the rst networked electronic mail[32]
1972 Unix mail program[33][34]
2.5
3
X.400 in the 1980s and early 1990s was promoted
by major vendors, and mandated for government use
under GOSIP, but abandoned by all but a few in favor of Internet SMTP by the mid-1990s.
2.4
Attempts at interoperability
ARPANET mail
Operation overview
MESSAGE FORMAT
4 Message format
4.1
4.1
Message header
Message header
Header elds
the user. HTML email messages often include an automatically generated plain text copy as well, for compatibility reasons.
Advantages of HTML include the ability to include inSMTP denes the trace information of a message, which line links and images, set apart previous messages in
is also saved in the header using the following two block quotes, wrap naturally on any display, use emphasis
elds:[68]
such as underlines and italics, and change font styles. Disadvantages include the increased size of the email, pri Received: when an SMTP server accepts a message vacy concerns about web bugs, abuse of HTML email as
it inserts this trace record at the top of the header a vector for phishing attacks and the spread of malicious
software.[75]
(last to rst).
Return-Path: when the delivery SMTP server makes Some web based Mailing lists recommend that all posts
in plain-text, with 72 or 80 characters per
the nal delivery of a message, it inserts this eld at be made
[76][77]
line
for all the above reasons, but also because they
the top of the header.
have a signicant number of readers using text-based
email clients such as Mutt.
Other header elds that are added on top of the header
by the receiving server may be called trace elds, in a Some Microsoft email clients allow rich formatting using RTF, but unless the recipient is guaranteed to have a
broader sense.[69]
compatible email client this should be avoided.[78]
Authentication-Results: when a server carries out au- In order to ensure that HTML sent in an email is rendered
thentication checks, it can save the results in this properly by the recipients client software, an additional
eld for consumption by downstream agents.[70]
header must be specied when sending: Content-type:
Received-SPF: stores results of SPF checks in more text/html. Most email programs send this header automatically.
detail than Authentication-Results.[71]
Auto-Submitted: is used to mark automatically generated messages.[72]
4.2
4.2.1
Message body
Content encoding
7
email are called mail user agents (MUAs).
Mail can be stored on the client, on the server side, or
in both places. Standard formats for mailboxes include
Maildir and mbox. Several prominent email clients use
their own proprietary format and require conversion software to transfer email between them. Server-side storage is often in a proprietary format but since access is
through a standard protocol such as IMAP, moving email
from one server to another can be done with any MUA
supporting the protocol.
6 Types
Accepting a message obliges an MTA to deliver it,[79] and 6.1 Web-based email (webmail)
when a message cannot be delivered, that MTA must send
a bounce message back to the sender, indicating the prob- Main article: Webmail
lem.
Many email providers have a web-based email client (e.g.
AOL Mail, Gmail, Outlook.com and Yahoo! Mail). This
5.1 Filename extensions
allows users to log into the email account by using any
compatible web browser to send and receive their email.
Upon reception of email messages, email client applicaMail is typically not downloaded to the client, so can't be
tions save messages in operating system les in the le
read without a current Internet connection.
system. Some clients save individual messages as separate les, while others use various database formats, often
proprietary, for collective storage. A historical standard 6.2 POP3 email services
of storage is the mbox format. The specic format used
is often indicated by special lename extensions:
Main article: POP3
eml Used by many email clients including Novell GroupWise, Microsoft Outlook Express, Lotus notes,
Windows Mail, Mozilla Thunderbird, and Postbox.
The les are plain text in MIME format, containing
the email header as well as the message contents and
attachments in one or more of several formats.
emlx Used by Apple Mail.
msg Used by Microsoft Oce Outlook and OceLogic
Groupware.
mbx Used by Opera Mail, KMail, and Apple Mail based
on the mbox format.
Some applications (like Apple Mail) leave attachments
encoded in messages for searching while also saving separate copies of the attachments. Others separate attachments from messages and save them in a specic directory.
Mobile devices, such as cell phones and tablet computers, commonly have the ability to receive email. Since Main article: IMAP
users may always have their mobile device with them,
users may access email signicantly faster on these devices than through other methods, such as desktop com- IMAP refers to Internet Message Access Protocol. With
an IMAP account, a users account has access to mail
puters or laptops.
folders on the mail server and can use any compatible
device to read and reply to messages, as long as such
a device can access the server. Small portable devices
5.2 URI scheme mailto
like smartphones are increasingly used to check email
Main article: mailto
while travelling, and to make brief replies, larger devices
with better keyboard access being used to reply at greater
USE
length. IMAP shows the headers of messages, the sender load mail when oine, it also allows the small business
and the subject and the device needs to request to down- user to have multiple users email IDs with just one email
load specic messages. Usually mail is left in folders in connection.
the mail server.
7.3.1 Pros
6.4
7
7.1
Use
Flaming
Flaming occurs when a person sends a message with angry or antagonistic content. The term is derived from
the use of the word Incendiary to describe particularly
heated email discussions. Flaming is assumed to be more
common today because of the ease and impersonality of
email communications: confrontations in person or via
telephone require direct interaction, where social norms
encourage civility, whereas typing a message to another
person is an indirect interaction, so civility may be forgotten.
7.2
Email bankruptcy
9
information on consumer trends is less useful.[85] This re Denial of Service [88]
search by Martin et al. (2003) also shows that if consumers nd email marketing useful, they are likely to visit There are also concerns regarding the email privacy.
a store, thereby overcoming limitations of Internet marketing such as not being able to touch or try on a product.
9 Problems
7.4
Mobile
Email has become widely used on smart phones. Mobile apps for email increase accessibility to the medium.
While before users could only access email on computers, it is now possible for users to check their email out
of the home and out of the library while on the go. Alerts
can also be sent to the phone to notify them immediately of new messages. This has given email the ability to
be used for more frequent communication between users
and allowed them to check their email and write messages
throughout the day.
Security
Data condentiality, authentication, integrity, nonrepudiation, access control, and availability are the most
important security services that should be considered in
secure applications and systems, but they are not provided in traditional email protocols. Email is vulnerable
to both passive and active attacks. Passive threats include
release of message contents, and trac analysis while
active threats include modication of message contents,
masquerade, replay, and denial-of-service (DoS). All the
mentioned threats are applicable to the traditional email
protocols:
Disclosure of Information
Trac analysis
Modication of messages
Masquerade
Replay of previous messages
Spoong
10
9 PROBLEMS
open just in case the boss e-mails, she said. The best 9.6 Privacy concerns
gift any group can give each other is to never use e-mail
urgently. If you need it within three hours, pick up the Main article: Internet privacy
phone.[94]
9.3
The usefulness of email is being threatened by four phenomena: email bombardment, spamming, phishing, and
email worms.
Today it can be important to distinguish between Internet and internal email systems. Internet email may travel
and be stored on networks and computers without the
senders or the recipients control. During the transit time
it is possible that third parties read or even modify the
content. Internal mail systems, in which the information
never leaves the organizational network, may be more secure, although information technology personnel and others whose function may involve monitoring or managing
may be accessing the email of other employees.
Spamming is unsolicited commercial (or bulk) email. Because of the minuscule cost of sending email, spammers
can send hundreds of millions of email messages each
day over an inexpensive Internet connection. Hundreds Email privacy, without some security precautions, can be
of active spammers sending this volume of mail results compromised because:
in information overload for many computer users who re email messages are generally not encrypted.
ceive voluminous unsolicited email each day.[95][96]
Email worms use email as a way of replicating themselves
into vulnerable computers. Although the rst email worm
aected UNIX computers, the problem is most common
today on the Microsoft Windows operating system.
9.5
Email bombing
11
that each mail server must either deliver it onward or return a failure notice (bounce message), but both software
bugs and system failures can cause messages to be lost. To
remedy this, the IETF introduced Delivery Status Notications (delivery receipts) and Message Disposition Notications (return receipts); however, these are not universally deployed in production. (A complete Message
Tracking mechanism was also dened, but it never gained
traction; see RFCs 3885[99] through 3888.[100] )
Many ISPs now deliberately disable non-delivery reports
(NDRs) and delivery receipts due to the activities of
spammers:
Delivery Reports can be used to verify whether an
address exists and so is available to be spammed
If the spammer uses a forged sender email address
(email spoong), then the innocent email address
that was used can be ooded with NDRs from the
many invalid email addresses the spammer may have
attempted to mail. These NDRs then constitute
spam from the ISP to the innocent user
In the absence of standard methods, a range of system
based around the use of web bugs have been developed.
However, these are often seen as underhand or raising privacy concerns,[101][102][103] and only work with email clients that support rendering of HTML. Many mail
clients now default to not showing web content.[104]
Webmail providors can also disrupt web bugs by precaching images.[105]
10
U.S. government
The U.S. state and federal governments have been involved in electronic messaging and the development of
email in several dierent ways.
Starting in 1977, the U.S. Postal Service (USPS) recognized that electronic messaging and electronic transactions posed a signicant threat to First Class mail volumes
and revenue. The USPS explored an electronic messaging initiative in 1977 and later disbanded it. Twenty
years later, in 1997, when email volume overtook postal
mail volume, the USPS was again urged to embrace
email, and the USPS declined to provide email as a
service.[106][107][108] The USPS initiated an experimental email service known as E-COM. E-COM provided
a method for the simple exchange of text messages. In
2011, shortly after the USPS reported its state of nancial
bankruptcy, the USPS Oce of Inspector General (OIG)
began exploring the possibilities of generating revenue
through email servicing.[109][110][111] Electronic messages
were transmitted to a post oce, printed out, and delivered as hard copy. To take advantage of the service, an
individual had to transmit at least 200 messages. The delivery time of the messages was the same as First Class
mail and cost 26 cents. Both the Postal Regulatory Commission and the Federal Communications Commission
opposed E-COM. The FCC concluded that E-COM constituted common carriage under its jurisdiction and the
USPS would have to le a tari.[112] Three years after
initiating the service, USPS canceled E-COM and attempted to sell it o.[113][114][115][116][117][118]
The early ARPANET dealt with multiple email clients
that had various, and at times incompatible, formats. For
example, in the Multics, the "@" sign meant kill line
and anything before the "@" sign was ignored, so Multics users had to use a command-line option to specify
the destination system.[28] The Department of Defense
DARPA desired to have uniformity and interoperability for email and therefore funded eorts to drive towards unied inter-operable standards. This led to David
Crocker, John Vittal, Kenneth Pogran, and Austin Henderson publishing RFC 733, Standard for the Format of
ARPA Network Text Message (November 21, 1977), a
subset of which provided a stable base for common use on
the ARPANET, but which was not fully eective, and in
1979, a meeting was held at BBN to resolve incompatibility issues. Jon Postel recounted the meeting in RFC 808,
Summary of Computer Mail Services Meeting Held at
BBN on 10 January 1979 (March 1, 1982), which includes an appendix listing the varying email systems at the
time. This, in turn, lead to the release of David Crockers
RFC 822, Standard for the Format of ARPA Internet
Text Messages (August 13, 1982).[119] RFC 822 is a
small adaptation of RFC 733's details, notably enhancing
the host portion, to use Domain Names, that were being
developed at the same time.
The National Science Foundation took over operations of
the ARPANET and Internet from the Department of Defense, and initiated NSFNet, a new backbone for the network. A part of the NSFNet AUP forbade commercial
trac.[120] In 1988, Vint Cerf arranged for an interconnection of MCI Mail with NSFNET on an experimental
basis. The following year Compuserve email interconnected with NSFNET. Within a few years the commercial trac restriction was removed from NSFNETs AUP,
and NSFNET was privatised.
In the late 1990s, the Federal Trade Commission grew
concerned with fraud transpiring in email, and initiated a
series of procedures on spam, fraud, and phishing.[121] In
2004, FTC jurisdiction over spam was codied into law in
the form of the CAN SPAM Act.[122] Several other U.S.
federal agencies have also exercised jurisdiction including
the Department of Justice and the Secret Service.
NASA has provided email capabilities to astronauts
aboard the Space Shuttle and International Space Station
since 1991 when a Macintosh Portable was used aboard
Space Shuttle mission STS-43 to send the rst email via
AppleLink.[123][124][125] Today astronauts aboard the International Space Station have email capabilities via the
wireless networking throughout the station and are con-
12
12
REFERENCES
11
See also
Email encryption
HTML email
Internet fax
Privacy-enhanced Electronic Mail
Dark Mail Alliance
Push email
X-Originating-IP
Anti-spam techniques
E-card
Email art
Email storm
List of email subject abbreviations
Information overload
Netiquette
Posting style
Usenet quoting
Bi
Email authentication
Comparison of email clients
Email hosting service
Internet mail standards
RSS to email
Unicode and email
Webmail, Comparison of webmail providers
Anonymous remailer
Disposable email address
Email digest
Email encryption
MCI Mail
X400
12 References
[1] RFC 5321 Simple Mail Transfer Protocol. Network
Working Group. Retrieved 19 January 2015.
[2] Google Ngram Viewer. Books.google.com. Retrieved
2013-04-21.
[3] Ron Brown, Fax invades the mail market, New Scientist,
Vol. 56, No. 817 (Oct., 26, 1972), pages 218221.
[4] Herbert P. Luckett, Whats News: Electronic-mail delivery gets started, Popular Science, Vol. 202, No. 3 (March
1973); page 85
[5] (Partridge 2008)
[6] http://dir.yahoo.com/business_and_economy/business_
to_business/communications_and_networking/internet_
and_world_wide_web/email_providers/free_email/
[7] ""Email or e-mail"". English Language & Usage Stack
Exchange. August 25, 2010. Retrieved September 26,
2010.
[8] RFC Editor Terms List. IETF. This is suggested by the
RFC Document Style Guide
[9] Yahoo style guide. Styleguide.yahoo.com. Retrieved
2014-01-09.
[10] AP Stylebook editors share big changes from the
American Copy Editors Society
[11] Gerri Berendzen; Daniel Hunt. AP changes e-mail to
email. 15th National Conference of the American Copy
Editors Society (2011, Phoenix). ACES. Retrieved 23
March 2011.
[12] AskOxford Language Query team. What is the correct
way to spell 'e' words such as 'email', 'ecommerce', 'egovernment'?". FAQ. Oxford University Press. Archived
from the original on July 1, 2008. Retrieved 4 September 2009. We recommend email, as this is now by far the
most common form
[13] Reference.com. Dictionary.reference.com. Retrieved
2014-01-09.
[14] Random House Unabridged Dictionary, 2006
Email tracking
[15] The American Heritage Dictionary of the English Language, Fourth Edition
Mailer-Daemon
13
14
12
REFERENCES
[82] Barrett, Grant (December 23, 2007). All We Are Saying.. New York Times. Retrieved 2007-12-24.
[61] Moore, K (November 1996). MIME (Multipurpose Internet Mail Extensions) Part Three: Message Header Extensions for Non-ASCII Text. IETF. Retrieved 2012-0121.
[62] A Yang, Ed. (February 2012). RFC 6532, Internationalized Email Headers. IETF. ISSN 2070-1721.
[63] J. Yao, Ed., W. Mao, Ed. (February 2012). RFC 6531,
SMTP Extension for Internationalized Email Addresses.
IETF. ISSN 2070-1721.
[64] RFC 5322, 3.6. Field Denitions. Tools.ietf.org. October 2008. Retrieved 2014-01-09.
[65] RFC 5322, 3.6.4. Identication Fields. Tools.ietf.org.
October 2008. Retrieved 2014-01-09.
[66] RFC 5064. Tools.ietf.org. December 2007. Retrieved
2014-01-09.
[67] Microsoft, Auto Response Suppress, 2010, microsoft reference, 2010 Sep 22
[68] John Klensin (October 2008). Trace Information.
Simple Mail Transfer Protocol. IETF. sec. 4.4. RFC
5321. https://tools.ietf.org/html/rfc5321#section-4.4.
[69] John Levine (14 January 2012). Trace headers. email
message. IETF. Retrieved 16 January 2012. there are
many more trace headers than those two
[70] This extensible eld is dened by RFC 7001, that also denes an IANA registry of Email Authentication Parameters.
[71] RFC 7208.
[94] Gross, Doug (July 26, 2011). Happy Information Overload Day!". CNN.
[95] Rich Kawanagh. The top ten email spam list of 2005.
ITVibe news, 2006, January 02, ITvibe.com
[96] How Microsoft is losing the war on spam Salon.com
[97] Spam Bill 2003 (PDF)
[98] SMEmail A New Protocol for the Secure E-mail in
Mobile Environments, Proceedings of the Australian
Telecommunications Networks and Applications Conference (ATNAC'08), pp. 3944, Adelaide, Australia, Dec.
2008.
15
[101] Amy Harmon (2000-11-22). Software That Tracks E- [123] Cowing, Keith (2000-09-18). 2001: A Space Laptop |
Mail Is Raising Privacy Concerns. The New York Times.
SpaceRef Your Space Reference. Spaceref.com. ReRetrieved 2012-01-13.
trieved 2014-01-09.
[102] About.com. Email.about.com. 2013-12-19. Retrieved
[124] The Mac Observer This Week in Apple History Au2014-01-09.
gust 2231: Welcome, IBM. Seriously, Too Late to License. Macobserver.com. 2004-10-31. Retrieved 2014[103] Webdevelopersnotes.com. Webdevelopersnotes.com.
01-09.
Retrieved 2014-01-09.
[104] Outlook: Web Bugs & Blocked HTML Images, slip- [125] Linzmayer, Owen W. (2004). Apple condential 2.0 :
stick.com
the denitive history of the worlds most colorful company
([Rev. 2. ed.]. ed.). San Francisco, Calif.: No Starch
[105] Gmail blows up e-mail marketing..., Ron Amadeo, Dec
Press. ISBN 1-59327-010-0.
13 2013, Ars Technica
[106] http://www.fastcompany.com/1780716/
can-technology-save-us-postal-service
[107] http://tech.mit.edu/V131/N60/emaillab.html
[108] http://www.fedtechmagazine.com/article/2013/01/
why-united-states-postal-service-taking-cues-silicon-valley
13 Further reading
[109] http://cmsw.mit.edu/usps-can-save-itself/
[110] http://bostinno.streetwise.co/2012/01/13/
could-email-save-snail-mail-or-is-the-internet-too-reliant-on-the-usps/
[111] http://www.bostonglobe.com/lifestyle/2012/03/02/
dear-usps/V4GJ8w9UCcfV4v0WiVjvmK/story.html
[112] In re Request for declaratory ruling and investigation by
Graphnet Systems, Inc., concerning the proposed E-COM
service, FCC Docket No. 79-6 (September 4, 1979)
[113] History of the United States Postal Service, USPS, 13
November 2014
[114] Hardy, Ian R; The Evolution of ARPANET Email; 199605-13; History Thesis Paper; University of California at
Berkeley
[115] James Bovard, The Law Dinosaur: The US Postal Service,
CATO Policy Analysis (February 1985)
[116] Jay Akkad, The History of Email. Cs.ucsb.edu. Retrieved 2014-01-09.
Partridge, Craig (AprilJune 2008). The Technical Development of Internet Email (PDF). IEEE
Annals of the History of Computing (Berlin: IEEE
Computer Society) 30 (2). ISSN 1934-1547
[119] Email History, How Email was Invented, Living Internet. Livinginternet.com. 1996-05-13. Retrieved 201401-09.
16
14
14
External links
E-mail at DMOZ
IANAs list of standard header elds
The History of Email is Dave Crockers attempt at
capturing the sequence of 'signicant' occurrences
in the evolution of email; a collaborative eort that
also cites this page.
The History of Electronic Mail is a personal memoir
by the implementer of an early email system
A Look at the Origins of Network Email is a short,
yet vivid recap of the key historical facts
EXTERNAL LINKS
17
15
15.1
Email Source: http://en.wikipedia.org/wiki/Email?oldid=664283156 Contributors: Magnus Manske, The Epopt, Derek Ross, LC~enwiki,
Lee Daniel Crocker, Zundark, The Anome, Stephen Gilbert, Taw, Chato, Mark, Drj, Ed Poor, NemoThorx, ClaudineChionh, Eclecticology,
Gianfranco, PierreAbbat, Fubar Obfusco, Hanoman, Zoe, Daniel C. Boyer, Imran, Heron, KF, Olivier, Chuq, Leandrod, AntonioMartin,
Frecklefoot, Nealmcb, Patrick, AdSR, Ioapetraka, JohnOwens, Dean~enwiki, Llywrch, Oliver Pereira, Fuzzie, Liftarn, Zanimum, TakuyaMurata, Fcp, CesarB, Ellywa, Ahoerstemeier, DavidWBrooks, Mac, Ronz, Nanshu, Theresa knott, Snoyes, Angela, Jebba, Jdforrester,
Kingturtle, DropDeadGorgias, Poor Yorick, Nikai, Jonik, Mxn, Wfeidt, Nikola Smolenski, Dwo, Hashar, Feedmecereal, Emperorbma,
Harris7, Paul Stansifer, Dysprosia, Darac, Daniel Quinlan, Motor, Furrykef, Itai, Jnc, OlivierM, Paul-L~enwiki, Omegatron, Thue, Bevo,
Joy, Trevor mendham, Rhsatrhs, Jusjih, Flockmeal, Guppy, Shantavira, Maheshkale, Robbot, Sander123, AlainV, Fredrik, Jredmond,
Moondyne, John Covert, Kowey, Nurg, Tim Ivorson, Jre, Meelar, Auric, Rasmus Faber, Hadal, LX, Lupo, Mattaschen, Davidcannon,
Unfree, Alan Liefting, Stirling Newberry, Sina~enwiki, Giftlite, Christopher Parham, Cfp, DavidCary, Yama, Wikilibrarian, Omegium,
Duncan Keith, Wolfkeeper, Everyking, Fleminra, Rick Block, Jfdwol, Erdal Ronahi, Yekrats, Mboverload, Solipsist, Lucky 6.9, Wmahan, Stevietheman, Chowbok, Mu, Gdr, Slowking Man, Beland, MarkSweep, Rdsmith4, Nzseries1, Spoirier~enwiki, Icairns, Sam Hocevar, Nickptar, Ojw, Ukexpat, Robin klein, Syvanen, Chmod007, Zondor, Guybrush, RandalSchwartz, Canterbury Tail, Lacrimosus,
Andylkl, Bluemask, Shotwell, Corti, Mike Rosoft, Slady, JTN, Discospinster, Rich Farmbrough, Kdammers, Pmsyyz, Florian Blaschke,
Gejigeji~enwiki, HeikoEvermann, Dave souza, Klykken, Arthur Holland, Mani1, Demitsu, Paul August, Bender235, Rubicon, ESkog,
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FreplySpang, NubKnacker, Kafue, Rjwilmsi, Nightscream, Koavf, , Hullbr3ach~enwiki, NatusRoma, OneWeirdDude, Commander, Strait, PinchasC, Amire80, Rillian, MZMcBride, Raztus, Forage, ABot, ElKevbo, Dmccreary, The wub, Bhadani,
Qaqaq, Abkovalenko, Andrzej P. Wozniak, FayssalF, SystemBuilder, Spaceman85, Ysangkok, Who, Nivix, RexNL, Ewlyahoocom, Gurch,
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