Prashanth Radhakrishnan

4.1 Scherzade Building, Next to Fariyaz Hotel

Arthur Bunder Road, Colaba Market
Mumbai 400001
India

Experience

prashanth_radhakrishnan@yahoo.com
Home: +91 22 22049413
Mobile: +91 (0)9820416652

Indian Hotels Company Limited

Mumbai, India
www.tajhotels.com
Director of Revenue Management
September 2004 Present
Heading the Revenue Management function for Taj Hotels Resorts and Palaces. The scope of
the job involves leading a team of 21 Revenue Managers managing 57 hotels across 38
locations in India.
Involved in the setup of the Revenue Management system since 1999.
Developed a Rooms Forecasting Software and Optimization Solution that is implemented at all
key hotels.
Developed the pricing structure for the Best Available Rate and all promotional offers at the
hotel reservation office, Global Distribution Systems and the Taj website.
Leading the implementation of an International Call Centre for the Taj Hotels Resorts and
Palaces.
Indian Hotels Company Limited
Mumbai, India
www.tajhotels.com
Manager on Special Project Total Overdirve for Profits
May 2003 August 2004
(TOP)
Project objectives:
To identify opportunities and implement ideas for profit enhancement. To grow profits by USD 20
million by deploying revenue enhancement and cost control initiatives in the areas of Rooms and
Banquet Revenue Management, Food and Beverage, Allied Services, Purchase and Engineering.
Achievements:
Contributed to approximately USD 4 million by the implementation of Rooms Revenue Management
Initiatives
Responsibilities:
Created an exhaustive list of initiatives through brainstorming, meeting with experts, international
practices.
Identified KPIs and baselines and set targets on KPIs
Evaluated, prioritized initiatives based on impact, ease of implementation and capability building and
syndicated with hotels.
Presented to steering committee for finalisation of initiatives
Developed detailed implementation plans, implemented across all key hotels, tracked revenue
accruals, de-bottlenecked initiatives at hotels
Drafted memorandums for implementation of new policies and procedures pertaining to room
revenue management. The office of the Managing Director, Sr. VP Sales and Marketing and COOs
of brands issued the memorandums.
Taj Krishna Hotel, Indian Hotels Company Limited
Hyderabad, India
www.tajhotels.com
Accommodations Manager
May 2002 April 2003
Revenue Manager Hyderabad Hotels
Managed the rooms division of a 5 star luxury hotel of the Taj.
Responsible for the Front Office, Housekeeping, Laundry, Security and Health Club
Headed the Central Reservation Office for the 3 Taj hotels in the city of Hyderabad
Additionally responsible for the revenue management function for the three Taj hotels in
Hyderabad.
Indian Hotels Company Limited
Mumbai, India
www.tajhotels.com
Corporate Revenue Manager
March 1999 April 2002
Responsible for the Revenue Management function at The Taj Mahal Palace & Tower, the
flagship hotel of the Taj Hotels Resorts and Palaces and one of The Leading Hotels of the World
Part of a core team institutionalized to set up the Revenue Management system for the Taj
Hotels

prashanth_radhakrishnan@yahoo.com
Home: +91 22 22049413
Mobile: +91 (0)9820416652

Part of the core team involved in evaluating and selecting a Central Reservations System (CRS)
and Customer Information Systems (CIS) product/vendor
Defined, as part of a core team, the structure of market segmentation, rate codes, sources and
channels for the Fidelio PMS system standardized across the chain
Developed a Rate Contract Software for the Taj
Planned and conducted numerous Revenue Management training workshops
Planned and implemented cutovers at hotels to the Fidelio PMS, and conducted training on the
new structure for the Property Management System (Fidelio)

Education

Additional
Qualifications

International
Exposure

References

Taj West End Hotel , Indian Hotels Company Limited

www.tajhotels.com
Revenue Manager
Responsible for the Revenue Management function

Bangalore, India
June 1997 February 1999

Bangalore University
Masters in Business Administration Marketing
Bachelors in Hotel Management (University rank holder)

Bangalore, India
March 1999
March 1995

Revenue Management - Managing Perishable Services workshop at the Indian Institute of

Management (IIM), Ahmedabad, India, September 2004.

General Managers Development Programme at the Indian Institute of Management (IIM),

Bangalore, India, August 2002

Internal Assessor, Tata Business Excellence Model. A model built on the lines of the Malcolm
Balridge Award for Operational Excellence.

Deputed to London to explore and implement revenue enhancement opportunities at Crowne

Plaza St. James Court and 51 Buckingham Gate, October November 2003.

Presented the TOP programme objectives and ideas implemented at the domestic hotels at Taj
Palace Hotel, Dubai

Implemented Revenue Management practices at the Taj International hotels in Sri Lanka
and Maldives, March 2000 and June 2002.

Represented the Taj Group of hotels at the Leading Hotels of the World International Rooms
and Reservations Division Conference, Singapore, January, 2000

Mr. K Mohanchandran
General Manager
Taj Lake Palace Hotel
Udaipur
Rajasthan
India
Email : mohan.chandran@tajhotels.com
Phone No :91 294 252 8800
Mr. Sandip Mukherjee
General Manager

prashanth_radhakrishnan@yahoo.com
Home: +91 22 22049413
Mobile: +91 (0)9820416652

TOP
Taj Hotels, Resorts and Palaces
Oxford House
15/17 NF Street
Apollo Bunder, Colaba
Mumbai 400001
India
Email : sandip.mukherjee@tajhotels.com
Phone No : 91 22 56651114
Mr. Biju Chanath
Country Head Meetings and Event Planning
Accenture
IBC Knowledge Park
4/1, Bannerghatta Road
Bangalore 560029
India
Email : biju.chanath@accenture.com
Tel : 91 80 5106 000