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COMMUNICATION SKILLS
WORKSHOP
RATIONALE
Many group and relationship conflicts arise because of the lack
of understanding among members, regardless of individual
personalities,
creative
differences,
traumatic
experiences,
unconscious motivations and whatnot. This module confirms the
assumption that relationships among peers require communication
as its most important tool in achieving better relationships and to
avoid misunderstanding. Communication is the foundation of any
successful relationship, be it personal or professional.
Communication is defined as the sharing of messages which
could be expressed in a form of verbal expression and non-verbal
expressions. The main objective is to establish a degree of
understanding between the sender, the receiver, with the use of
both verbal and nonverbal cues.
OBJECTIVES
The following objectives of this communication workshop are as
follows:
a.
b.
Find the importance of verbal and non-verbal cues in
communication
c.
To be able to apply the two-way communication model in
everyday interactions
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PROGRAM FLOW
12:00 nn 1:00 pm
Registration
1:00 pm 1:10 pm
1:10 pm 1: 15 pm
1:15 pm 1: 25 pm
1:25 pm 1: 45 pm
Opening Exercise:
1:45 pm 1:50 pm
1:50 pm 2:30 pm
2:30 pm 3:00 pm
Processing
3:00 pm 3:20 pm
3:20 pm 3:25 pm
Evaluation
3:25 pm 3:30 pm
Giving of Certificates
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INVOCATION
Lets put ourselves in the most Holy presence God. Let us pray.
Dear God, we offer everything to you during this workshop. May we ask for
your blessing and divine providence that the activities set for this
undertaking be successful and effective.May we also retain the invaluable
knowledge and learning experiences that we derive from this activity, for
actual application when we leave this venue.
We pray that you bless all of us here, and we who prepared this activity
that wemay fulfill our tasks responsibly; that the objectives we have set
may all be achieved.Your generous blessing would mean the success of
this workshop. We know that without You, we can do nothing.
May we be living witnesses of your genuine love, through the
implementation of the knowledge acquired through this workshop. Grant
us your divine wisdom as we go about our daily task after this.
This we ask in Jesus name, AMEN.
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OPENING REMARKS
To Mrs. Luzlin Elcullada, our ever dynamic professor in group process and
counselling, to my beloved classmates in Master in Education major in
Guidance and Counselling Batch 9, to my fellow facilitators in this workshop,
friends, ladies and gentlemen, good afternoon.
First of all, I would like to thank everyone here for being present in this
workshop. I do hope and believe that you can get a precious gem in this
activity and that is learning. But what is in need about learning? Or shall I say
what we can get after this workshop? Well it is a surprise and it is for you to
find out what the activity is all about.
Last time, our team made a Training Needs Analysis Tool (TNA) and
conducted to a selected group of young people. No one behold that this
pressing need is what the answer of this workshop. Thus, I remember one
time with the experience of mine when my fellow youth got embarrassed in
the group which affects misunderstanding, mis-coordination, lack of
knowledge and details, and others. The rationale of this is that many group
and relationship conflicts arise because of the lack of understanding among
members, regardless of individual personalities, creative differences,
traumatic experiences, unconscious motivations and whatnot.
That is why in every group, whether in your work mates, class mates, seat
mates, love mates or even in homes, this value (or shall I say blank) will
indeed a great help for all of us for personal and social growth.
To end this remarks, allow me to use the words of the current President of
U.S.A. in his one of his famous speeches: Change will not come if we wait for
some other person or some other time. We are the ones weve been waiting
for. We are the change that we seek. May this workshop change us for the
better of our lives and the lives of others. Once again I welcome you all and
good afternoon.
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GROUND RULES
1. Participate.
I would like you to participate in this workshop, that you will not joke
around, but instead take the activity seriously. I promise that you will
learn so much in this endeavour, that whatever insights you get, you will
surely be able to use in your daily life.
2. Take off your shoes.
Taking off your shoes means levelling off. I ask each one of you that you
set aside your status and position in your work, whether you in the
supervisory level or in the line staff or whether you are a principle or a
teacher. Know that each one us here is equal. No one is superior or inferior
to one another.
3. Listen with your ears, eyes and heart.
Listening with your ears means you listen with understanding to the
person who is talking, expressing, and disclosing. Listening with your eyes
means that you look at the person who is speaking. Lastly, listening with
your heart means that whatever it is that is being said, understand the
person and do not judge. Have an open mind.
4. Be responsible and be honest
I ask you to be honest and be responsible for the things that you do and
the words that you say.
5. What you hear, what you do, what you see, when you leave, leave it
here
I ask you that all the things that you see, hear and do, you keep it to
yourself. There might me things that are being disclosed that are personal
and thus, it needs your outmost adherence to the rule of confidentiality.
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OPENING EXCERCISE
Instructions: GTKY (Getting to know you more)
Follow the given instructions:
a) All the participants will form a big circle called Circle of
friends;
b) Participants will sing the song I want to be your friend ;
c) All of them will follow the 5 different actions with a partner
d) Getting to know more with your partner in asking the given
weirdest questions.
I want to be your friend ( 3x)
A little bit more ( 2x) (THIS PART DO THE ACTION WITH A
PARTNER)
A little bit
A little bit
A little bit more
( 5x)
5 actions:
1.
2.
3.
4.
5.
6.
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In this seminar, this is not just about effective communication but also
effective relationship thru one another. But all means, all of us here are
family. Together we stand, divided we fall.
EXPERIENCIAL ACTIVITY 1
Title: DRAW AN OBJECT
Theme: Communication
Objective: To know the importance of both verbal and non-verbal communication
Time: 5 minutes only
Physical setting:
Indoor setting
Materials:
White board, white board markers
Procedure:
1. The facilitator will divide the group into small groups of 15 persons.
2. Each group will draw an object (e.g. house, dog, cat etc.) on the board in 15
strokes, simultaneously.
3. Each member is not allowed to discuss with the other members about the
design. Verbal communication must be avoided.
4. Each member is entitled to one stroke only.
5. All groups will draw on the board simultaneously.
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EXPERIENCIAL ACTIVITY 2
Title: COMCARDS
Theme: Communication
Objective: To use effective communication strategies via verbal communication
Time: 10-20 minutes only
Physical setting:
Indoor setting, participants will sit in a circle
Materials:
ComCards, publishing board, white board marker, permanent marker, masking tape,
manila paper,
Procedure:
6. The facilitator will form the group in a big circle.
7. The facilitator will give one comcard to each participant. Participants are not
allowed to show their comcards to the other participants. Otherwise, they will
be disqualified.
8. In the comcardsis one symbol for each areas (top, bottom, right and left
sides). Each comcard is connected like a puzzle piece to other comcards
through their similar symbols. (Figure 1).
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LECTURETTE 1
Theoretical Input: TWO WAY COMMUNICATION
Objective: Differentiate One-Way Communication from Two Way Communication
Time: 10 minutes only
Communication can travel in two directions:
Sender
Messa
ge
Reciever
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Messag
e
Sender
Reciever
Respon
se or
Feedba
ck
LECTURETTE 2
Theoretical Input: NONVERBAL COMMUNICATION
Objective: Know the importance of nonverbal cues in everyday communication
Time:10 minutes only
What is nonverbal communication and body language?
When we interact with others, we continuously give and receive
wordless signals. All of our nonverbal behaviorsthe gestures we
make, the way we sit, how fast or how loud we talk, how close we
stand, how much eye contact we makesend strong messages.
These messages don't stop when you stop speaking either. Even
when you're silent, you're still communicating nonverbally.
Oftentimes, what comes out of our mouths and what we
communicate through our body language are two totally different
things. When faced with these mixed signals, the listener has to
choose whether to believe your verbal or nonverbal message,
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