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Service Design Package

Operation Checklist
NetApp DataFabric Manager Installation GIC

Project Name

Global File Service

Project ID
Version

1.5

Author(s)

Patrick King, Mike Pierro [Dell]

Document Date

October 20, 2010

Document Control Number


Document File Name

NetApp DataFabric Manager Installation GICOC-V1_5.doc

Operation Checklist Template Version 3.0, December 8, 2008


Purpose
To define the steps and sequence for a procedure identified in an operational process, and
to verify that all steps have been completed.
Content Summary
The Operation Checklist template includes usage instructions for creating and publishing
checklists, preliminary configuration information and prerequisite requirements, procedural
steps, verification activities, and applicable appendices.

Contents

PURPOSE............................................................................................................................................ 3

OPERATION PROCEDURE IDENTIFICATION...................................................................................3

BEFORE YOU BEGIN......................................................................................................................... 3

3.1 ENTER CONFIGURATION INFORMATION...................................................................................................... 3


3.2 IF APPLICABLE, PRINT THE DOCUMENT..................................................................................................... 4
4

SIGN IN................................................................................................................................................ 4

PRELIMINARY CONFIGURATION INFORMATION............................................................................4

5.1 HARDWARE AND SOFTWARE PREREQUISITES............................................................................................ 5


LICENSE REQUIREMENTS:............................................................................................................................... 6
DATAFABRIC MANAGER DATABASE BACKUP REQUIREMENTS:...........................................................................7
MONITORING AND ALERTING REQUIREMENTS:.................................................................................................. 8
IQ/OQ REQUIREMENTS:................................................................................................................................. 8
6
6.1
6.2
7
7.1
7.2
8
8.1
8.2
9
9.1
9.2
9.3

DATAFABRIC MANAGER INSTALLATION......................................................................................... 9


INSTALLING DATAFABRIC MANAGER.................................................................................................. 9
CONFIGURING DATAFABRIC MANAGER TO USE SNMP.....................................................................11
DATAFABRIC MANAGER DATABASE BACKUP.............................................................................12
DATAFABRIC MANAGER DATABASE BACKUP FILER CONFIGURATION.................................................12
SCHEDULING THE DATAFABRIC MANAGER BACKUP.........................................................................14
OPERATIONS MANAGER SECURITY............................................................................................. 15
CREATING A BACKUP ADMINISTRATOR ROLE W ITHIN THE OPERATIONS MANAGER INTERFACE..........15
ADDING ADMINISTRATIVE GROUPS W ITHIN THE OPERATIONS MANAGER INTERFACE.........................16
ALARMS............................................................................................................................................ 17
CONFIGURING DATAFABRIC MANAGER TO USE THE SMTP GATEWAY FOR ALERTING.......................17
DATAFABRIC MANAGER ALERTING.................................................................................................. 18
SCOM ALARM FORWARDING (IF APPLICABLE)................................................................................18

10 SET DFM SECURITY........................................................................................................................ 19


11 VERIFICATION.................................................................................................................................. 20
12 DOCUMENT SIGN-OFF.................................................................................................................... 21
13 REFERENCES................................................................................................................................... 22
14 DOCUMENT HISTORY...................................................................................................................... 22
APPENDIX A DATAFABRIC MANAGER MONITORING AND ALERTING...........................................23
APPENDIX B DATAFABRIC MANAGER DATABASE RESTORE........................................................25
RESTORING THE DATABASE FROM THE ARCHIVE-BASED BACKUP...................................................................25

Purpose

This checklist provides detailed instructions on how to install and configure NetAPP DataFabric Manager which
includes NetApp Operations Manager and Protection Manager.
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DataFabric Manager provides infrastructure services for various applications through NetApp Management
Console. The DataFabric Manager application delivers comprehensive monitoring and management through
alerts, reports, and configuration tools from a central point of control, to allow administrators to keep the
storage infrastructure running 24X7, ensuring data availability and business continuance. DataFabric Manager
also facilitates enterprise disk-based backup for large scale deployments by providing a central interface for
configuring and monitoring SnapVault relationships, retention policies, and backup schedules. Services running
on DataFabric Manager pass data to the client applications that run in NetApp Management Console. NetApp
Operations Manager is the Web-based user interface of DataFabric Manager, from which you can manage
multiple storage systems, as well as day to day monitoring, alerting, and reporting about the storage
infrastructure.
NetApp Protection Manager simplifies the managing and monitoring of SnapVault data protection relationships
and performs failover operations easily and efficiently by automating and eliminating repetetive tasks.
Protection Manager simplifies this work by employing configuration policies, convenient wizards, and
automated verification of certain aspects of the data protection configuration. It lets you launch a backup,
restore, or failover operation with a single click.

Operation Procedure Identification

This checklist is used for the following procedures:


Procedure
ID

Procedure Name

Description

Before You Begin

This document enables the use of MS Word field codes to help you record information that may appear in
more than one place in the document. The use of field codes is OPTIONAL.
Before you execute or print this checklist, MS Word may prompt you for configuration information that will be
recorded in the appropriate places within the document. This section explains how you are to enter information
in the required fields.
3.1 Enter Configuration Information
Follow these steps to enter the configuration information for your checklist, if needed (if no configuration is
required, delete this section).
1. Open the checklist document. Then press CTRL+A to select the entire document.
2. Press F9.
If the Update Table of Contents box is displayed, click on Update entire table. Otherwise, go to the
next step.
3. You may be prompted to enter a specific value for a series of standard fields that may be used
throughout the document. Each field should initially contain a placeholder value, such as REPLACE
THIS TEXT, or a description of the field. When prompted, simply replace the placeholder text with the
appropriate value for the field.
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4. View the Header and Footer.


5. Click the page header, and press CTRL+A to select the entire page header.
6. Press F9 to update all fields in the header.
7. Verify that the correct information is now displayed in the page header. If a field is not updated, right
click on the individual field and select Update Field.
8. Close the Header and Footer.
3.2 If Applicable, Print the Document
If you will execute this checklist on a printed copy, enter the appropriate information in the fields and print the
document for execution and submission with wet signatures.

Sign In

Important! Before you begin executing any part of this checklist, you must do the following:
1. If Electronic Execution: Type your information into the table below before executing any checklist
steps. Type N/A in the signature column.
2. If Printed Execution: Print your full name on the chart below before executing any checklist steps. Print
your name legibly; provide your signature, initials, and the date.
3. Record your initials in the designated space after each procedure you perform.
Full Name (Type or Print)

Signature (Type N/A for


electronic execution)

Initials

Date

Preliminary Configuration Information

NetApp DataFabric Manager needs to be installed on a physical server running 64-bit Microsoft Windows 2003
Server or into a virtual environment running 64-bit Microsoft Windows 2003 server on VMWare ESX v3.0.1 or
later.

5.1 Hardware and Software Prerequisites


The physical or virtual server which will run NetApp DataFabric Manager must meet the following minimum
hardware and software requirements:
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Minimum Server Requirements:


Hardware:

Software:

4 Intel Quad Core Xeon 5440 CPU @ 2.83 GHz or 4


VCPU (ESX)

Windows 2003 server Enterprise Edition, 64-bit, SP1

200GB available disk space minimum for DataFabric


Manager Database

The SNMP service must be enabled and started for


proper management of storage subsystems.

32GB RAM

VMWare ESX v3.0.1 (If applicable)

If additional features are required beyond initial scope of GFS, a more powerful platform may be required.
Minimum Workstation Requirements:
Software:
Microsoft Internet Explorer 6.0 or later
Mozilla Firefox 1.5 or later
Mozilla Suite 1.7 or later

User Requirements:
Step

Task

Check

1
.

The user performing the DataFabric Manager installation must have Local Administrator
login permissions on the machine where the DataFabric Manager server is to be
installed.

2
.

The user performing the DataFabric Manager installation must have a valid NetApp
NOW account in order to download the DataFabric Manager license key.

3
.

The user installing the NetApp Management Console on a management workstation


must have local Administrator login permissions on that management workstation, and a
valid NOW account in order to download the Protection Manager license key.

4
.

The user creating the volume and CIFS share for the DataFabric Manager database
backups on the remote filer must have root access to perform these tasks.

5
.

Obtain the names of the Storage Admin and Backup Admin Domain Groups.

6
.

A domain service account that runs the DataFabric Manager backup must have Local
Administrator login permissions on the DataFabric Manager server and must be
obtained in advance of executing this checklist via the IDM Process or local equivalent.

Section Completed By (initials): __________

Date: ___/___/___

License Requirements:
Each DataFabric Manager installation requires a DataFabric Manager server license (DFMCore) in place before
any other licensed features can be installed. Once the DataFabric Manager framework is in place, the licenses
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for other features will be obtained from the NetApp NOW website and the details to install these licenses will be
found in the NetApp Filer GIC.
The table below is for informational purposes only and illustrates the features and functions that are
available with each license type.
To Use

Install this license or product

Operations
Manager

DataFabric Manager
server license

Protection
Manager

DataFabric Manager
server license
Protection Manager
license
NetApp Management
Console
DataFabric Manager
server license
Provisioning Manager
License
NetApp Management
Console

Provisioning
Manager

That enables these features

SnapVault and Open Systems


SnapVault
Monitoring
Reports
Storage Usage and
Availability, such as qtrees,
volumes, aggregates, LUNs
and disks
Storage Systems
vFiler Units
Managing
Storage system configuration
Scripts
Monitoring and managing
active/active configurations on
storage systems using Cluster
Console
Displaying historical and real-time
performance data using Performance
Advisor in NetApp Management
Console
Automated policy-based data
protection for NetApp NAS and SAN
storage systems
SnapVault and Open Systems
SnapVault management
Automated policy-based provisioning
for NetApp SAN and NAS storage
systems
Space management policies and
capacity reporting.
Policy conformance checking and
alerting
If you have both Protection Manager
and Provisioning Manager licensed,
then the following features are enabled:

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Assigning provisioning policies to


nonprimary nodes
Policy-based provisioning of
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primary storage
Assigning protection policies to
provisioned datasets
Automated offline dataset and
vFiler unit migration
Deduplication to eliminate
duplicate data blocks

You must have a valid DataFabric Manager server license key to complete the NetApp DataFabric Manager
installation. The DataFabric Manager licenses are based on the number of controllers that are being managed.
To obtain the DFMCore license, please follow the detailed steps below:
Step

Task

Check

1.

Launch your browser and connect to http://now.netapp.com

2.

Log in to the NetApp NOW site by entering a valid NOW user name and password.

3.

Under the My NOW Links section on the right hand side of the page, click on My
Licenses

4.

Accept the terms and conditions by clicking I Accept at the bottom of the page.

5.

On the Protocol Licenses Page, Select the Pull down for Show Me All Serial Numbers
With Licenses, Select DFMCORE, and click Go.

6.

Find the appropriate DFM license key that will be listed for your location.

7.

Choose an option to either email or print the license key so that the license key
information is readily available for subsequent steps in the installation procedure.

8.

Logout from the NetApp NOW site and close your browser.

Section Completed By (initials): __________

Date: ___/___/___

DataFabric Manager Database Backup Requirements:


Step
1.

Task

Check

Identify the NetApp filer that is to be used to store the DataFabric Manager Database
backups. (1.4TB usable space available)
Note: Due to the size of the DFM database, it is recommended that this Filer be at the
same physical location as the DFM server.

2.

From a Windows workstation or server, establish a secure connection to the filer


identified in step 1 above, and log in to the filer with root access.

3.

At the Filer command prompt enter >df -Ah. This will display the aggregates and their
available space. Identify an aggregate with at least 1400GB of available space to be
used later when setting up the DataFabric Manager Database backup share.

Section Completed By (initials): __________

Date: ___/___/___

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Monitoring and Alerting Requirements:


Alerts will be sent via an SMTP Gateway to a default Johnson and Johnson Storage Support mailbox.
Step

Task

Check

1.

Obtain the fully qualified domain name of the SMTP Gateway which will be used later
in the GIC when setting up alerting.

2.

Obtain the Johnson and Johnson Storage support mailbox name which will be used
later in the GIC when setting up alerting.

If SCOM forwarding is required, obtain the FQDN & SNMP string of a SCOM
management server that has the Netapp Appliance Watch management pack installed.

Note: Skip this step if the Netapp Appliance Watch v1.x management pack has
not been installed in the SCOM environment.
Section Completed By (initials): __________

Date: ___/___/___

IQ/OQ Requirements:
A text file output displaying the DataFabric Manager services started and running will also be captured to
C:\temp\dfmservices.txt.

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DataFabric Manager Installation

6.1

Installing DataFabric Manager

To install DataFabric Manager 4.x, complete the following steps:


Step

Task

Check

1.

Login via Terminal Services to the server where DataFabric Manager will be installed
using a domain account with local Administrator login permissions.

2.

Map a drive to the following link:

\\na.jnj.com\jnjdfsroot\Windows_Server_Technology\NCS_Standard_Technologies\NAS_Technologies\DFM_Install

Copy the DataFabric Manager 4.x Installer (dfmsetup-4-x-winxx.exe) to C:\temp

3.

Launch the installation file and select Next.

4.

Select I Accept and click Next.

5.

Enter 14 digit license key that was obtained in the previous section to enable DataFabric
Manager and click Next.

6.

Enter a Destination Folder that has enough available capacity as specified in the
prerequisites section above (approx 200GB). Click Next.

7.

Select Install to Begin. Installation will take a few minutes to complete.

8.

After Installation is Completed Select Next.

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Step

9.

Task

Click Finish to Open Operations Manager and Complete the DataFabric Manager
Installation. The Operations Manager Web Page Will Launch.

Check

10.

NetApp Operations Manager Welcome Screen.


11.

Close the NetApp Operations Manager Welcome Screen.

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Step

Task

12.

Logout from the server.

Section Completed By (initials): __________

1.1

Check

Date: ___/___/___

Configuring DataFabric Manager to use SNMP

The SNMP community string must be set up within the Operations Manager interface to match the settings on
the storage subsystems that will be monitored and managed by the DataFabric Manager Server.
Please follow the steps in the following table to enable Operations Manager to use SNMPv1:
Step
1.

Task

Check

From a Workstation, launch Operations Manager web interface by opening a browser


and accessing the following URL:

http://<dfm_server_dnsname>:8080/dfm/welcome
2.

Click on the Log In link on the upper right corner of the Operations Manager home
page and log in with the account that was used to install Datafabric Manager.

3.

On the Operations Manager home page, select the Setup pull down menu, and click
on Network Credentials.

4.

The following page should be displayed:

5.

In the summary area on the bottom of the display, click on the edit link to change the
default SNMP Community string.

6.

The following screen should appear:

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Step

Task

Check

7.

Instead of public, enter the appropriate J&J standard SNMP Community string and
click Update.

8.

The screen will refresh, and you should now see the new SNMP Community string
displayed in the summary area on the bottom of the page.

Section Completed By (initials): __________

Date: ___/___/___

DataFabric Manager Database Backup

DataFabric Manager database backup is simple and powerful. You can back up the DataFabric Manager
database, script plug-ins, and performance data, without stopping any DataFabric Manager services.
The backup process backs up the DataFabric Manager database critical data in compressed form using the ZIP
format. DataFabric Manager server automatically converts the DataFabric Manager data to an archive format
and stores the backup in a local or remote directory. You can easily move an archive-based backup to a
different system and restore it.
DataFabric Manager Database backups will be run daily at 6:30 AM and placed on a NetApp Filer. The backups
will adhere to a retention policy of 7 daily backups.
Prior to configuring and scheduling the DataFabric Manager Database backup job, a volume and a network
share must be created on the Filer which will be used as the repository for the DataFabric Manager database
backups.
2.1

DataFabric Manager Database Backup Filer Configuration

Please follow the steps in the table below to create a volume and a share on a remote filer to store the
DataFabric Manager database backups.
Step

Task

Check

1.

From a Windows workstation or server, establish a secure connection to the Filer


identified in the DataFabric Manager Database Backup Requirements section and
log in with root access.

2.

At the command prompt, type:

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Step

Task

Check

>vol create dfm_backup aggrx 200g


aggrx is the name of the aggregate with available capacity that was identified in the
prerequisite section
and 200g is the initial size of the volume in gigabytes
3.

Enable volume autosize by entering the following command:


>vol autosize dfm_backup m 1400g -i 20g on
-m is for the maximum size that the volume can grow in total (1400GB)
-i is for the growth increments (20GB)

4.

Disable Snapshots on the volume by entering the following command:


>snap sched dfm_backup 0 0 0

5.

Disable the Snapshot reserve on the volume by entering the following command:
> snap reserve dfm_backup 0

6.

Create a Windows CIFS share on the Volume by entering the following commands:
>cifs shares add dfm_backup$ /vol/dfm_backup

7.

Set specific access to the share for the domain service account specified in the User
Requirements area of the Prerequisites section by entering the following command:

>cifs access dfm_backup$ <domain service account> full control


8.

Set specific access to the share for a group by entering the following command:

>cifs access dfm_backup$ administrators full control


9.

Remove access to the share for everyone else by entering the following command:

>cifs access delete dfm_backup$ Everyone


10.

Verify the creation of the share as well as access control by entering the following
command:

>cifs shares dfm_backup$


11

Section Completed By (initials): __________

2.2

Logout of the Filer session


Date: ___/___/___

Scheduling The DataFabric Manager Backup

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Now that the DataFabric Manager database backup destination has been created on the Filer, please perform
the following steps to schedule the backup for the DataFabric Manager database.

Step

Task

Check

1.

Login via Terminal Services to the DataFabric Manager server with Local Administrator login
permissions.

2.

Open Computer Management by clicking Start Programs Administrative Tools


Computer Management

3.

Under Services & Applications, select Services

4.

Right-click the DFM Scheduler service and select Properties.

5.

Select the Logon tab and click on the This Account radio button

6.

Enter the DFM domain service account user account and password

Note: Remember to include the AD domain in front of the account.


7.

Click OK
Accept any prompts that may be presented

8.

Repeat the last 4 steps for the DFM Server service

9.

Open a command prompt by clicking Start Run cmd

10.

Enter following commands to stop the DFM Scheduler service:

dfm service stop scheduler


11.

Enter following commands to start the DFM Scheduler service:


dfm service start scheduler

12.

Enter following commands to stop the DFM Server service:


dfm service stop server

13.

Enter following commands to start the DFM Server service:


dfm service start server

14.

Enter following command to set the database backup folder:


dfm option set databaseBackupDir=\\filername.xx.jnj.com\dfm_backup$\
Where \\filername.xx.jnj.com = the name of the Filer identified in the DataFabric Manager
Database Backup Requirements section.
Note that you must end this command with a backslash \

15.

Enter following command to set the database backup retention to 7 days:


dfm option set backupretentioncount=7

16.

Launch the Operations Manager web interface by selecting Start->Programs->Netapp>Welcome to Operations Manager.

Note: Accept any browser security warnings that may be generated for the remainder of this
section
17

Click on the Log In link on the upper right corner of the Operations Manager home page and
log in with the account that was used to install Datafabric Manager.

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Step

Task

18.

Check

Select the Setup pull down menu.

19.

Select Database Backup

20.

Verify the Backup Type setting is set to Archive

21.

Check the Enable Schedule box

22.

Select a Daily Backup and enter 06:30

23.

Click on the Update Schedule button

24.

Verify the settings are correct and click on the Update button

25.

Log out from the DataFabric Manager server.

Section Completed By (initials): __________

Date: ___/___/___

Operations Manager Security

3.1

Creating A Backup Administrator Role Within The Operations Manager Interface

Please follow the steps in the table below to create a role and assign the role to an Administrative user within
the Operations Manager interface.
Step
1.

Task

Check

From a Workstation, launch Operations Manager web interface by opening a browser


and accessing the following URL:

http://<dfm_server_dnsname>:8080/dfm/welcome
2.
3.
4.
5.
6.
7.
8.
9.

Click on the Log In link on the upper right corner of the Operations Manager home
page and log in with the account that was used to install Datafabric Manager.

Select the Setup pull down menu.

Click on Roles
In the right pane, under Add A New Role section, type in a Backup Admin on the
Role Name line.
Under the Capabilities section, click on Add Capabilites and the Add Capabilites
window will open.
Click on the Groups resource tree in the left pane and select Global once the tree
expands.

The right pane should now list available operations.


Under the DFM.BackupManager section, select the operations Backup, Failover,
Read and Restore.

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Step

Task

10.
11.
12.
13.
14.
15.

16.
17.

Scroll down the page to the DFM.Database section and select the operations Delete,
Read, and Write:
Scroll down the page to the DFM.Event section and select the operations Read and
Write.
Scroll down to the DFM.Policy section and select the operations Delete, Read and
Write.

Click OK when finished with these selections.

This brings us back to the Add Roles page.


Under the Inherit Capabilities From Other Roles section, add the capabilities
GlobalBackup, GlobalDataprotection and GlobalProvisioning by highlighting them
and clicking on the add (>>) button.

When these capabilites have been added, click on Add Role.


Once the page refreshes, scroll down and the new role that was just added should now
be visible in the Role Summary section at the bottom of the page.

Section Completed By (initials): __________

3.2

Check

Date: ___/___/___

Adding Administrative Groups Within The Operations Manager Interface

Please follow the steps in the table below to create a role and assign the role to an Administrative user within
the Operations Manager interface.
Step
1.
2.

Task

Check

Select the Setup pull down menu and select Administrative Users.
In the Add A New Administrator pane on the right side of the page, enter the group
name for the Domain Storage Administrators Group.

Ex: DOMAIN\STORAGE_ADMINS_GROUP
3.
4.
5.

6.

Select the Role GlobalFullControl and assign it to the Domain Storage


Administrators group by clicking the add (>>) button.

Click Add on the bottom of the page to create the group.


Once the page refreshes, scroll down and the new Administrator Name/Group and its
assigned role that was just added should now be visible in the Summary section at the
bottom of the page.
In the Add A New Administrator pane on the right side of the page, enter the group
name for the Domain Backup Administrators Group.

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Step

Task

Check

Ex: DOMAIN\BACKUP_ADMINS_GROUP
7.
8.
9.

Click Add on the bottom of the page to create the group.


Once the page refreshes, scroll down and the new Administrator Name/Group and its
assigned role that was just added should now be visible in the Summary section at the
bottom of the page.

Section Completed By (initials): __________

Select the Role Backup Admin and assign it to the domain Backup Administrators
group by clicking the add (>>) button.

Date: ___/___/___

Alarms

The monitoring and reporting functions in DataFabric Manager depend on alarms and event generation.
Settings must be configured in Operations Manager to customize monitoring and to specify how and when
alarms and events will be received.
4.1

Configuring DataFabric Manager to Use the SMTP Gateway For Alerting

Step
1.
2.
3.
4.
5.

Task

Check

In the Control Center tab, click on the Home link. The Group Summary pane will now
be displayed.

Click the Setup pulldown menu and select Options.


In the Edit Options pane on the left, click on Events and Alerts. The Events and Alerts
pane will be displayed on the right.
In the Mail Server field, enter the fully qualified domain name of the SMTP Gateway
that was obtained earlier in the prerequisitie section.
In the From Field in Email and Page Alerts box, enter DFMServerName@its.jnj.com

Where DFMServerName = Name of the DFM server


6.
7.

Optionally enter the Events Purge Interval.


Click Update on the bottom right of the Events and Alerts pane to save the changes.

Section Completed By (initials): __________

Date: ___/___/___

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4.2

DataFabric Manager Alerting

DataFabric Manager uses alarms to notify recipients when events occur. Alarm notifications will be sent to the
Johnson and Johnson Storage Support mailbox for acknowledgement and action.
Step

Task

1.
2.
3.
4.
5.
6.
7.
8.

In the Control Center tab, click on the Home link. The Group Summary pane will now
be displayed.

Click the Setup pulldown menu and select Alarms. The Alarms page will open.
In the Add an Alarm pane, click on the Advanced Version link on the lower right. The
Advanced Add and alarm screen will open.

Verify that the Global Group is selected.

Click on Select Event by Severity and in the pull down menu on the right, choose
Error or Worse.
Under Recipients, in the Email Recipients Non-Admins field, enter the Johnson and
Johnson Storage Support mailbox name.

Click Add on the bottom right of the Alarms pane to add the alarm.

The new event will now be displayed on the bottom of the Alarms page.

Section Completed By (initials): __________

4.3

Check

Date: ___/___/___

SCOM Alarm Forwarding (If Applicable)

If applicable, DataFabric Manager can forward alarms to SCOM using the section below.
Note that this section requires that the Netapp Appliance Watch Management Pack v1.x be installed in
the SCOM environment. Otherwise skip this section.
Step
1.
2.
3.
4.
5.

Task

Check

In the Control Center tab, click on the Home link. The Group Summary pane will now
be displayed.

Click the Setup pulldown menu and select Alarms. The Alarms page will open.
In the Add an Alarm pane, click on the Advanced Version link on the lower right. The
Advanced Add and alarm screen will open.
Verify that the Global Group is selected.
Click on Select Event by Severity and in the pull down menu on the right, choose

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Step

Task

Check

Error or Worse.
6.

Under Recipients, in the SNMP Trap Hosts field, enter the SNMP string and FQDN of
the SCOM management server in the following format:

snmp@FQDN:162
Example: ITS@itsusrascom01.na.jnj.com:162
7.
8.

Click Add on the bottom right of the Alarms pane to add the alarm.
The new event will now be displayed on the bottom of the Alarms page.

Section Completed By (initials): __________

Date: ___/___/___

Set DFM Security

Note: Upon completion of this section, Operations Manager will only be accessible via HTTPS using port 8443
Step

Task

Check

1.

Log in via Terminal Services to the DataFabric Manager server with Local
Administrator login permissions.

2.

Open a command prompt and enter the following command:

dfm ssl server setup


3.

Enter the following information when prompted:

Key Size (take default)


Certificate Duration (take default)
Country Name
State or Province
Locality Name
Organization Name
Organizational Unit Name
Common Name (Enter the host name of the DFM server)
Email Address
4.

At the command prompt and enter the following command:

dfm option set httpsEnabled=yes


5.

At the command prompt and enter the following command:

dfm option set httpEnabled=no


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Step

Task

6.

Check

At the command prompt and enter the following command:

dfm option set monMinFreePercent=3


7.

At the command prompt and enter the following command:

dfm option set perfAdvisorTransport=httpsok


8.

At the command prompt and enter the following command:

dfm service stop http


9.

At the command prompt and enter the following command:

dfm service start http


Section Completed By (initials): __________

Date: ___/___/___

Verification

The table below contains screen captures and text file outputs which will be used to validate the DataFabric
Manager server installation and functionality.
Step

Task

Check

1.

Log in via Terminal Services to the DataFabric Manager server with Local
Administrator login permissions.

2.

Open up a command propt and enter the following command to display that all
DataFabric Manager services are enabled and active:

dfm service list


3.

The dfm services should be displayed as shown:

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Step

Task

4.

Check

To capture the output of this command to a file enter:


dfm service list > C:\temp\dfmservices.txt

5.

Section Completed By (initials): __________

This text file will be used as evidence showing the DataFabric Manager services
started and running for the IQ/OQ.
Date: ___/___/___

Document Sign-Off

All steps in this document have been completed satisfactorily.


Verification Results (Check Below)
Passed:

Failed:

Comments: (if none, check N/A)

N/A

____________________________________________________________________________________
____________________________________________________________________________________
____________________________________________________________________________________

Completed by (Signature): _______

__________________________

___

Date: ___/___/___

References

Document Name

JnJ BIS Gen2 NetApp POC Test


Plan Checklist

Document
Number

File Name/Location

V1.0

TED SharePoint

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Document Name

Document
Number

File Name/Location

SDP GFS Requirements Specification


v0.57.docx

V0,57

TED SharePoint

GFS Vision/Scope Document

V0.3

TED SharePoint

Document History

All changes to this document following initial approval must be noted here and re-approved by the appropriate
parties.
Revision
No.

Contact

Action and Status at Action Date

Action Date

.1-.8

Patrick King, Mike Pierro [Dell]

Draft Status

2/18/10

1.0

Patrick King, Mike Pierro [Dell]

Published

3/2/10

1.1

Patrick King, Mike Pierro [Dell]

Adjusted document per Q&C feedback

3/8/10

1.2

Patrick King

Added SCOM Forwarding prerequisites and


section

4/13/10

1.3

Patrick King

Added security section per SES & updated


requirements

9/7/10

1.4

Patrick King

Changed to DFM 4.x

9/17/10

1.5

Patrick King

Added DFM service logon account changes


and removed adding local admin privileges per
the IDM process

10/20/10

Appendix A DataFabric Manager Monitoring and Alerting


Monitoring and alerting functions in DataFabric Manager depend on event generation. Operations Manager
must be configured to customize monitoring and alerting and to specify how and when you want to receive
event notifications.
Monitoring involves several processes. First, DataFabric Manager discovers the storage systems supported on
your network by default. In order to conserve network resources, DataFabric Manager host discovery will be
disabled. Hosts will then be added using either Operations Manager, or through the command line with the dfm
host add command, DataFabric Manager periodically monitors data that it collects from the discovered storage
systems, such as CPU usage, interface statistics, free disk space, qtree usage, and chassis environmentals.
DataFabric Manager generates events when it discovers a storage system, when the status is abnormal, or
when a predefined threshold is breached. If configured to do so, DataFabric Manager sends a notification to a
recipient when an event triggers an alarm.
DataFabric Manager uses periodic SNMP queries to collect data from the storage systems it discovers. The
data is reported by DataFabric Manager in the form of tabular and graphical reports and event generation.
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The time interval at which an SNMP query is sent depends on the data being collected. For example, although
DataFabric Manager pings each storage system every minute to ensure that the storage system is reachable,
the amount of free space on the disks of a storage system is collected every 30 minutes.
A set of configuration requirements must be met to enable reception of SNMP traps from managed storage
systems. On the DataFabric Manager server, no configuration is needed to start the SNMP trap listener on
DataFabric Manager (the trap listener is automatically started after installation). The SNMP trap global options
are also configured with default settings, although you might want to modify these settings.
Enable SNMP trap listener
Use this option to enable or disable the SNMP trap listener.
SNMP Trap Listener Port
Use this option to specify the UDP port on which the SNMP Manager Trap Listener receives traps.
Supported storage systems can send SNMP traps only over UDP port 162.
SNMP Maximum Traps Received per window and SNMP Trap Window Size
Use these two options to limit the number of SNMP traps that can be received by the trap listener within
a specified period.
On managed storage systems, the DataFabric Manager server must manually be added as a trap destination
on all supported systems to be monitored. The traps must be sent to the DataFabric Manager server over UDP
port 162.
The SNMP traps generated for the DataFabric Manager events are specified in the DataFabric Manager MIB.
The MIB provides a complete list of DataFabric Manager SNMP traps and associated trap IDs, and is found in
the DFM installation directory.
C:ProgramFiles\NetApp\DataFabricManager\misc

DataFabric Manager can send only the traps that are available in the MIB.
Description of Events
Events are generated automatically when a predefined condition occurs or when an object crosses a threshold.
Event messages inform you when specific events occur. All events are assigned a severity type and are
automatically logged on the Events window in Operations Manager.
Alarms can be configured to send notification automatically when specific events or severity types occur. If an
application is not configured to trigger an alarm when an event is generated, information about the event can
be viewed by checking the Events window in Operations Manager. It is important that you take immediate
corrective action for events with severity level Error or higher. Ignoring such events can lead to poor
performance and system unavailability.
For detailed information on how to view and manage events, please refer to the GFS NetApp Operations
Manager Work Instruction Document.
Alarms
DataFabric Manager uses alarms for notification when events occur. DataFabric Manager sends the alarm
notification to one or more specified recipients: an e-mail address, a pager number, an SNMP traphost,
or a script that can be written.
The operator is responsible for configuring which events cause alarms, whether the alarm repeats until it is
acknowledged, and how many recipients an alarm has. Not all events are severe enough to require alarms, and
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not all alarms are important enough to require acknowledgment. Nevertheless, it is recommended that
DataFabric Manager is configured to repeat notification until an event is acknowledged, to avoid multiple
responses to the same event.
For detailed information on how to configure and create alarms, please refer to the GFS NetApp Operations
Manager Work Instruction Document.
User Alerts
The DataFabric Manager server can send alerts whenever it detects a condition or problem that requires
attention. The mail server can be configured so that the DataFabric Manager can send alerts to specified
recipients when an event occurs.
By default, DataFabric Manager sends out user alerts (e-mail messages) to all users who exceed their quota
limits. Whenever a user event related to disk or file quotas occurs, DataFabric Manager sends an alert to the
user who caused the event. The alert is in the form of an e-mail message that includes information about the
file system (volume or qtree) on which the user exceeded the threshold for a quota.

For detailed information on how to configure and create user alerts, please refer to the GFS NetApp Operations
Manager Work Instruction Document.

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Appendix B DataFabric Manager Database Restore


DataFabric Manager database backups can be restored only through CLI. You can restore all data by using the
dfm backup restore command.

If, for some reason, the restore job fails, DataFabric Manager attempts to restore the database to its earlier
state, and all temporary files that were created are deleted. If this attempt also fails, the CLI prompts you with a
set of instructions to restore the original database.
Restoring the Database From the Archive-Based Backup
The DataFabric Manager database can be restored on the same system by specifying the absolute path for the
backup file using the dfm backup restore command.
For detailed information on how to configure and run DFM database backups and restores, please refer to the
GFS NetApp Operations Manager Work Instruction

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