MARK S.

FELLER
Longview, Tx 75605
(469) 223-1849
markfeller12@yahoo.com

VALUE to ADD:
Experienced Leader with an unwavering commitment to Quality. Many years of broad quality
management experience in electronics and electro-mechanical products including heavy industry (utility
and energy), semiconductors, aerospace, and telecommunication. Quality System (ISO/TL/TS/AS)
experience including creation of complete documentation from scratch for startup including design
through manufacturing and test. Electrical Engineer with previous microwave and digital system
hardware, firmware, and software experience at NASA. ASQ-Certified Quality and Reliability Engineer.
Lead Quality System auditor. Certified Lean Six Sigma Black belt who applies tools using data-driven
mindset to achieve measureable process improvements. Confident & spiritually aware of people to
achieve optimum results through collaborative problem-solving. Self-motivated and experienced in
dealing with ambiguity while performing critical project steps. Experienced in defining project
prioritization and flexible to shift project focus based on business decisions and priorities. Strong
collaborator across disciplines with an unwavering commitment to the product and vision. Exceptional
leadership skills - enjoys team building, mentoring and coaching. Excellent written, verbal and
presentation skills including the ability to interact at various levels of organization from the office of CEO
to individual contributors. Drives continuous improvement through strengthening quality tools,
processes and systems and recommending appropriate skills, infrastructure and process improvements
required to achieve business objectives. Fosters a success-oriented, highly accountable environment
within the quality and broader organization. Encourages and ensures collaboration within and among all
departments to achieve goals and objectives while following company policies and procedures.
BUSINESS CONTRIBUTIONS:
GENERAL CABLE CORPORATION,
Senior Quality Engineer/Manager

Bonham/Marshall, Texas

2003-2014

Designed and implemented quality measures across all products. Defined, measured and reported
critical to quality KPIs, including estimated / actual Product Failure Rates, cost of poor quality, product
quality status and performance during all process stages, including providing a pareto of opportunities
and key improvement initiatives including their forecasted impact. Ensured that critical suppliers are
monitored with the appropriate KPIs to ensure real time identification of out-of-bounds conditions and
initiate and complete corrective actions. Utilized fact-based metrics and communications tools to
promote and manage the deliverables of the product quality team, promoted cross-functional
communication and ensured adequate information flow within the organization.
MICROTUNE (Zoran/CSR)
Corporate Quality Manager

Plano, Texas

2000-2003

Managed Corporate Quality for international fabless semiconductor company (TS). Traveled to
manufacturing partners and key suppliers in Asia/Europe to assess capabilities in proper execution of
their role in support of projects and execution of testing / validation and development of Product
Quality Plans. Employed registrar to unify quality systems (TS 16949) and maintain single audit contact
point. Provided quality and reliability engineering representation through a team of Engineers (US and
German) at the program / product level during the product development stages.

Ensured that an appropriate Product Quality Plan was executed for new product launches including
Reliability Test Plans / Design Validation, Manufacturing Process Validation / Risk Analysis. Drove
continuous improvement by strengthening quality tools, processes and systems and recommending the
appropriate skills, infrastructure and process improvements required to achieve business objectives.
BAKER ELECTRONICS (now Honeywell Aerospace), Sarasota, Florida
Director of Quality

1998-2000

Managed Quality & Reliability function for Aerospace (AS) manufacturer. Improved component failure
rates utilizing statistical methods. Developed "life test" environmental screen reducing infancy/process
defects. Modelled LCD reliability with field data to design maintenance plan for immediate customer and
all major carriers. Developed vendor rating/audit system.
C-COR ELECTRONICS
Director of Quality Assurance

State College, Pennsylvania

1995-1998

Directed Quality Assurance program for telecommunication (TL) manufacturers transition to

LeanSigma. Led company through tough period of throwing out old methods in exchange for new style
reducing costs, improving manufacturing speed and improving profits. Strengthened quality tools,
processes and systems and recommended appropriate skills, Lean Sigma training, and process
improvements required to achieve business objectives.
MICROWAVE NETWORKS
Director of Quality and Reliability

Houston, Texas

1989-1995

Provided leadership and strategic direction for manufacturing startup (ISO) to ensure proper
interface between Quality and Product Design, Product Planning, Manufacturing / Operations / Supply
Chain and Supplier Quality. Initiated and successfully achieved first ISO 9001 certification for industry.
Led and engaged in new product introduction and release processes by developing Product Quality and
Reliability plans, reported on those plans and ensured that products released to market are at the
highest level of quality and reliability. Applied reliability principles and statistical knowledge to deliver
robust product designs in collaboration with development and manufacturing teams. Worked
collaboratively with Product Design, Marketing and Engineering to develop product specifications and
verify that products met them. Led / managed regulatory compliance function to ensure all products
met and maintained required certifications such as EMC/EMI/UL at the time of product release. Ensured
that critical suppliers were identified and monitored with appropriate KPIs to ensure real time
identification of out-of-bounds conditions and corrective actions. Provided quality and reliability
engineering representation at the product level during the product development stages. Drove
continuous improvement through the strengthening of quality tools, processes and systems and
recommending the appropriate skills, infrastructure and process improvements required to achieve
business objectives. Analyzed CTQs and performed DOEs to reduce variance/improve component
commonality Reduced test times/improved yield/reduced system test costs. Tracked field reliability.
EDUCATION:

Bachelor's degree in Electrical Engineering - Rice University - Houston, Texas

Masters degree - Southern Methodist University - Dallas, Texas
Proficient in Word, Excel, Visio, Power Point, Project and statistical software packages

CERTIFICATION:

ASQ-Certified Quality and Reliability Engineer and Certified Lead ISO9001 Assessor.
Certified Lean Six Sigma Black Belt and Master Black Belt with Extensive project experience.