Indianapolis, IN 46226

(317) 966-0481 quensettaadams@hotmail.com

LinkedIn.com/in/quensettaadams

Q UENSETTA A DAMS

SENIOR TECHNOLOGY CORPORATE CONSULTANT & TRAINER

Passion for advanced system development, administration, instruc tional design, and training
delivery with domain expertise in LMS, e -learning, m-learning, cloud, and IoT
Broadly accomplished training project manager with deep expertise in synchronous and asynchronous systems (Blackboard,
eCollege, Moodle, Canvas, SAM). Senior leadership and Board experience; background across diverse technologies, corporate
environments, domains, and user groups. Master of Management Information Systems, Six Sigma Green Belt, and IoT certification.
Forward-thinking, solution-oriented technology innovator frequently tapped for pioneering projects and specialist teams that
empower business change through new frontiers in technology. Exceptional communication, relationship-building, organizational,
and problem-solving skills. Known as fast-adapting, resourceful, logical thinker, and continuous learner. Documented ability to:

Produce innovative, stimulating, real-world coursework content using state-of-the-digital-age applied technologies
Integrate blended learning environments and industry best practices to create a dynamic learning experience
Cultivate goal-oriented partnerships with diverse stakeholders to plan, engineer, and deliver engaging instructional
design solutions and process improvements within-budget and on-schedule
Maximize user acceptance and engagement through individualized support and strong change management skills
Diverse base of knowledge in IT training and system administration

Learning Management Systems (LMS) Administration Education Portal Development Custom Curriculum Design
Project Management Training Program Deployment On-Ground/Online Course Delivery Interactive Learning Modules
Stakeholder Relationships Vendor Negotiations Budget Management Process Reengineering Communications Planning
System Development & Rollout Technology Upgrades & Migrations Corporate Best Practices & Policy
Business Analysis: Internet of Things (IoT), E-Learning & Mobile (m-learning)

CAREER HIGHLIGHTS
Ivy Tech Corporate College Indianapolis, IN

2006 to Present

LEARNING CENTER PROGRAM MANAGER (2011-PRESENT); ADJUNCT INSTRUCTOR (2006-2011): Provide expertise in
project management, program/curriculum development, and instruction to support clients (ranging from small businesses to Fortune
500s) in this industry-recognized corporate training company. Establish rubrics, develop courseware, and deploy programs using:
On-Ground / Online Blended Learning
Microsoft/Windows Suites

Multimedia Tools
Mobile Learning Apps

Smart Digital Devices

Blackboard Online / Mobile

Curriculum Design
GO Series Office Portals

Engineer customized training solutions that empower staff with diverse learning styles to increase productivity through technology.
Unite key stakeholders, secure program buy-in, and boost engagement in innovation and change through training programs.
Developed and delivered multiple innovative training programs and curriculum for key corporate clients

Architected project and marketing plans to re-open state-of-the-art IT training center that was core component in a clients
employee benefit package. Launched customized 12-month curriculum; ported on-ground curriculum to hybrid online
Blackboard 8 platform for Year 2 operations. Enabled Ivy Tech to reclaim previously lost, long-term source of revenues.
Selected to revamp, structure, and formalize industry certification prep course for manufacturing skilled tradesmen;
currently navigating rapid learning curve to develop new Curriculum of Record, course content, and delivery system.
Authored 31 official, reusable Curriculum of Record classes for a variety of technologies that incorporated e-learning to
provide real-world scenarios and deliver customized instruction within skilled tradesmen manufacturing domain.
Piloted 3-month initiative to innovate, develop, and launch 2 revolving, mission-critical training and counseling programs for
a nonprofit self-employment program.
Captured consistently high 4:1 benefit-cost return on business training investments by applying broad training experience
and best practices for state-of-the-art digital technologies.
Developed 1-year dynamic curriculum to meet changing needs for learning on mobile-synced technologies, enabling Ivy
Tech to protect a multi-year contract and solidify its partnering relationship with a key client.
Served as contract instructor for business simulation lab, job readiness, and career tracking programs for nonprofit client.
Improved deliverable by updating training software, adding real-world simulations, and polishing training content.

Rsum Page 2 of 3
(317) 966-0481 quensettaadams@hotmail.com

Q UENSETTA A DAMS
Ivy Bridge College / Tiffin University Toledo, OH

2011 to 2013

E-LEARNING ADJUNCT INSTRUCTOR (SCHOOL OF BUSINESS): Instructed technology classes hosted on eCollege and Moodle
9 (LMS) asynchronous learning portals in this 2-year higher education institution with operations in California and Ohio. Provided
instructor communications using multiple channels to increase student engagement. Authored and delivered:
Customized Audio & Written Lessons
Adobe Connect Live Instruction

1:1 Mobile Tutoring Sessions

Collaborative Discussion Boards

Student Feedback via Rubrics

Customized Online Content

Teamed with professional staff to develop and implement student retention plan in e-learning environment

Exploited LMS features to augment and standardize course content, increase capacity of first-time students to learn, and
reduce failure rates of students.

Additionally resulted in greater revenue realization for Ivy Bridge through higher student retention rates.

Medtech College Indianapolis, IN

2008 to 2010

LMS ADMINISTRATOR & E-LEARNING ADJUNCT IT INSTRUCTOR (ALLIED HEALTH & NURSING DIVISIONS): Delivered onground and blended asynchronous learning programs for pre-requisite developmental IT courses. Developed and maintained:
SAM (LMS) Course Content
Official Course Syllabi

Student IT Test-Out Process

Student Lab Tutorials

SAM (LMS) System Architecture

Staff Onboarding Training

Worked with other instructors and curriculum specialists to ensure IT curriculum prepared students with core competencies to excel
across all LMS-based courses. Hosted tutoring sessions to increase course pass rates and improve overall matriculation success
rate. Fielded technical questions on use of CampusVue education portal. Participated in accreditation process.
Innovative leader in reengineering LMS program and systems to improve training capabilities and performance

Migrated on-ground classes to online blended-learning hosted by Cengage Learning Skills Assessment Manager (SAM).

Reengineered/redeployed corporate LMS (SAM) to improve functionality and facilitated corporate migration to Office 2007.

Improved faculty acceptance of LMS, opened communication channels with faculty, and coordinated LMS issues with IT as
Chairperson of the IT Curriculum Sub-Committee.

Tapped as Curriculum Committee liaison for development of LMS-based test-out process for Computer Basic Skills course
and transfer course equivalencies evaluation process that made credit-by-examination available to experienced adults.

Launched team-developed, standardized IT curriculum for newly deployed LMS to ensure consistent learning outcomes,
reduce new instructor ramp-up time, and set benchmark for quality online course delivery.

Authored newsletter to improve top-down instructor/staff communications and facilitated new-hire training on CampusVue
portal and CampusNet to institutionally improve onboarding of new IT instructors and staff during quarterly start process.

Additional contributions:

Selected to serve on Curriculum Development Committee; ensured high quality standards and implemented outcomesbased accountability to meet expectations of diverse stakeholders (including accrediting, state, and federal agencies).

Achieved overall 75% student retention through policy compliance, clear rubrics and expectations, 1:1 tutoring, monitoring
at-risk students, evaluation of individual student performance, and assessment of course-level learning outcomes.
Excelled in prior career engagements in IT management

Director, IT Budget PlanningCummins, Inc. (2003-2005): Piloted rollout of first-ever incremental budgeting process
for corporate IT. Held leadership role in Sarbanes-Oxley (SOX) audit. Served as reporting member of Information Systems
Leadership Council. Developed and disseminated Intranet e-learning IT planning governance, policies, and training portal.

IT ManagerSt. Jude Childrens Research Hospital (2001-2002): Directed analysts and database administrators in
integrating applications into CERNER-based clinical trials application architecture. Managed budgets to $7 million and as
many as 29 staff and 60 contractors. Established corporate training to mentor super-users in CERNER applications.

Manager, Technology DeploymentThomas & Betts, Inc. (1998-2000): Managed user training for corporate-wide
order entry system. Built and implemented distance training Intranet portal that was voted Best in Class by PC Magazine
and provided global access to corporate training by disparate business units. Handled course offerings and portal updates.

Rsum Page 3 of 3
(317) 966-0481 quensettaadams@hotmail.com

Q UENSETTA A DAMS

EDUCATION & CREDENTIALS

Master of Management Information Systems: Washington University, St. Louis, MO
Bachelor of Science, Marketing: Indiana University, Bloomington, IN
Certifications (Selected)
IoT Certification: IoT Academy
Windows 10 Canvas LMS Moodle 2.3 Blackboard 8/9.1 E-College Digital Media Certificate
Six Sigma Green Belt Certification First Fund FastTrac Business Development Methodology
Additional Training (Selected)
Microsoft Virtual Academy Lynda Online Learning Microsoft Office 2007/2010/365 Windows 7/8.1/10
Train-the-Trainer Microsoft Office 2007/2010 to Level III Implementing Microsoft SharePoint Server 2007
Cengage Learning Skills Assessment Manager (SAM), Super Admin

TECHNICAL EXPERTISE & TRAINING HIGHLIGHT S

Learning Management Systems: Moodle 2.3, Blackboard 9.1/8, Blackboard Mobile Learn, Canvas, E-College, Adobe Connect 9/8,
Adobe Connect Mobile iOS, SAM, New Horizon Online LIVE, CampusVue Portal, CampusNet, Gradekeeper, CBTPlanet-Online
Mobile Learning: Microsoft Office 365, Evernote, Dropbox, Blackboard Mobile, Moodle Mobile, Canvas Mobile, Wikipedia Mobile,
Google / Google Alerts, Dragon Dictation, Pulse, Quora
IoT Technologies: Arduino, Arduino 1.0, Sensors, Axelta Osmosis IoT Platform, Bluetooth Low Energy, Wireless Communication,
Cloud, Big Data, Analytics, REST services
Microsoft Technologies: Windows 10/8/7/XP/Vista, Office Product Suite 2000-2013/365, MAC/iOS, SharePoint 2007, Windows
Live Essentials 2011, Media Player, Microsoft Live@edu, Windows Skydrive
Reporting and Database Management Systems: Crystal, Cognos, Microsoft ACCESS, Oracle, Starbase: CaliberRM, Oracle,
Expert Advisor, MiniTab (Six Sigma), FOCUS, RAMIS
Other Technologies: social media, curation tools, web browsers, smart technologies, digital web, web development, marketing and
contact management, third-generation knowledge-based expert systems, project management applications
Taught broad range of IT and business courses to diverse audiences
Corporate IT & Administration Training College-Level IT Courses Small Business Development Adult Workforce Training

ADDITIONAL QUALIFICATIONS
Professional Memberships: Women in Business (former managing partner); Womens Business Center (business coach)
Community Involvement: Skyline Club; Indianapolis Convention Visitors Association (ICVA); Indianapolis Museum of Art; Indiana
Historical Society; Eiteljorg Museum
Recipient of an Excellence in Industry award from St. Louis Sentinel Newspaper for achievements in technology
Served on the Mayor of Indianapolis Small Business Arbitration Board