Karthegayan Sivaraman

Chief invigilator at British Council

(+60) 0149316150 | karthegayan_sivaraman@yahoo.com | 25 years old | Selangor

Experience

11 months

Current

Customer Service Executive

Hong Leong Bank Berhad

Education

Universiti Tunku Abdul Razak (UNIRAZAK)

Bach Degree, Business/ Management (Nov 2014)

Nationality

Malaysia

Experience
Nov 2014 - Present
(6 months )

Jun 2014 - Present

(11 months )

Chief invigilator
British Council | Kuala Lumpur, Malaysia

Invigilate Exams for British Council.l for government school English teachers

Install British Council software into schools pcs

Re-launch British Council software before exams starts at venue.

Download all the exam components before candidates sit for exam
After candidates done with exam upload data via online
After examination over send written report to office

Customer Service Executive

Hong Leong Bank Berhad | Selangor, Malaysia
Monthly Salary

MYR 2,500

Answer inbound calls. Assist customer on all sort of inquiries in regards of their credit cards, current
account and savings account. Also assist on their loan accounts too. Apart from that my duty is also assist
them on their loan application from their credit card like Cash On Call and Balance Transfer accounts.

Feb 2014 - Present

(1 year 3 months )

Executive partner support careline

PACKET ONE NETWORKS (MALAYSIA) Sdn Bhd | Selangor, Malaysia
Monthly Salary

MYR 500

i just had finished internship program at greenpacket.

-have to attend to the business of the company faithfully,diligently and perform all duties which have been
assigned to me to the best of my abilities.
-attend to partner's enquirers,request and complaints promptly through all approved communication
channels and tools in professional manner.
-perform and complete any ad hoc task as and when assigned by superiors
-Demonstrate good telephony etiquette and email skills when dealing with both internal and external
customers.
-Take accountability of follow through and any action required to ensure that customers case(s)/ticket(s)
(even complex cases)are resolved to ensure customers are delighted and satisfied.
-troubleshooting customers problems.

Education
Nov 2014

Universiti Tunku Abdul Razak (UNIRAZAK)

Bachelor's Degree in Business Studies/Administration/Management | Malaysia

May 2011

Universiti Tun Abdul Razak (UNITAR)

Diploma in Business Studies/Administration/Management | Malaysia

Copyright @ 2015 JobStreet.com

Grade

Grade C/2nd Class Lower

Skills
Advanced

Leadership And Interpersonal Skills

Intermediate

Problem Solving Skills, professional etiquettes, People Management, Keyboarding Skills

Basic

Project Management, resource management

Languages
Proficiency level: 0 - Poor, 10 - Excellent
Language

Spoken

Written

Relevant Certificates

Tamil (Primary)

10

10

Bahasa Malaysia

10

English

Jobstreet English Language Assessment (JELA)

Date Taken

13 Jan 2014

Score

34/40

Additional Info

Preferred Work Location

Anywhere in Malaysia, Anywhere in Singapore

Other Information
I am a Fresh Graduate (Bachelor's Of Management) with experience . I can adapt any working environment. I am a quick learner and if i am
selected for this job i will be more willing to take necessary training that job profile would require to give my best to the organization.

About Me
Telephone Number
Address

Copyright @ 2015 JobStreet.com

(+60) 05-7520639
Selangor, Malaysia