Fat TLX Uk - 03,31 JPM 2012-11-16

FAT for TripleLynx
3-phase Danfoss Solar Inverter

Owner: PE-SS
Contact person: Jens Meilandt
Tel: +45 7488 2854
FAT: Fault Assessment Tool

Version: see footer
274410789.xls
Cover
Page 1 of 129
Quick Overview
Customer
Inverter
Problem
Owner: JPM
Name?
Customer type?
Installer
End-user
Sales customer
Type?
Serial number?
Check Navision
What is the problem according to the customer?
Which Failure code has the inverter ?
1000
Which events are shown in the event-log?

Problem
GSM /LAN
274410789.xls
What is the problem according to the customer?
06/23/2015
Which Failure code has the inverter ?
Site Info
Which Country
How big is the site?
How many inverters are installed ?
How many inverters have failures ?
Software Version on the inverter ?
Is it a new installation or has the site been running for some time?
Has there been problems at the site in the past?
Display defect
Communication problem
New software
Wrong events in datalogger-> which one? Solarlog?? Customer must get the
newest firmware from Solare Datensysteme!
No communication with the datalogger?
274410789.xls
Onsite visit
Low power production

Nothing is shown in the display
Not connecting to grid
Connects to grid but disconnects again
PV details - modules and voltage etc.
Failure code in display
Search
Search
Search
Search
Search
Search
Inverter smokes
Exchange
06/23/2015
Failure
Failure
Failure
Failure
Failure
Failure
Production too low

PV layout?
Module defect or shadow on it?

1 or more PV inputs defect?
OK
Exchange
How many PV inputs are used?
1
2
3
OK
OK
OK
Individual
Asymmetrical layout:
Is the PV power entered into the
inverter?
How is the PV layout?

How are the PV modules connected?
Yes
No
Are all string voltages equal? Measure!

Parallel
Is the PV bridge set?
Are the PV values OK?
Displayed + measured.
Does the inverter derate?
Are the S0 Input calibratet
Yes
OK
No
Checkt the PV installation
Yes
What is the course of derating?
No
Onsite visit
yes
is it the correct value
Yes
No
Yes
No
Max T
Max AC
Power Adj
Reac power
Freq stab
yes
NO
No
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Onsite visit
06/23/2015
Owner: JPM
OK
Then do it
Exchange
Check installation of the modules
OK
Install the PV bridge
Check conditions inside /outside

Check grid (10 mins mean)
Call DNO
it is the production from the Energy

meter that will be showen in the
inverter's daily production
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Display shows nothing

Yes
only LED light
Does the display show

somthing
Owner: JPM
yes
NO
Yes
No
Exchange
Onsite visit
what does the display

sage ?
Restart the inverter ?
No
Does the inverter

connect to grid?
Yes
Is display cabel montet

on the communication
board
Are the LEDS on the

control board ON?
yes
does it solved the problem

?
NO
is the cabel montet on the

control board
Yes
Cable between Com and

Control Board mounted
correctly on the boards?
No
Onsite visit
yes
No
yes
No
Exchange
Yes
Exchange
No
Onsite visit
Is the AC voltage OK?

Displayed + measured
No
Installer?
Yes
No
Onsite visit
Yes
Is the AC voltage OK?

Displayed
Are the LEDS on the control

board ON?
DC Switch turned ON?
Yes
Cable between Com and

Control Board mounted
correctly on the boards?
No
Onsite visit
Yes
No
Fuses OK?
No
Yes
No
Switch the DC switch ON

Onsite visit
Change defect fuses
Yes
DC Switch turned ON?
Yes
Onsite visit
No
Switch the DC switch ON
No
274410789.xls
solved by the service

hotline
Exchange
Yes
Exchange
No
Onsite visit
Installer must check the

installation
06/23/2015
Does not connect to grid

Are the fuses OK?
Yes
No
OK
Change fuses
Yes
OK
If the RCMU is the pulse

sensitive type change it to a,
none sensitive type.
Is the inverter
running when the
FI/HPFI is turned
ON?
FI/HPFI relay OK ?
No
Is the FI/HPFI type

300mA
Is the country settings the

right one
Yes
OK
No
Is the production
time before week
360
What is the inverter status

in the display?
Offgrid
Are the AC values

shown?
Another solution is to wait for

an update that will improve the
problem. The SW is under
development.
Yes
No
Yes
Onsite visit
No
Make a 24h pasw for changing Solved by

the country settings level 2
Hotline
Yes
Are the shown AC

values ok
Are the DC values shown?
yes
Are the shown DC values OK?
Connecting
274410789.xls
Is the PV voltage
within the limits?
Is AC correctly installed?
Yes
Are + / - correctly connected

to the PV input? Measure!
No
Check PV connection and the

PV layout
06/23/2015
Solved by
Hotline
Does it help?
No
No
Restart the inverter.

Switch DC AND AC off, wait 2
minutes and switch back on.
Yes
Correct the installation

Is there a difference between
the AC values from the display
and the Meassured AC Values
No
Yes
Exchange
No
Yes
Click for to go to frontpage
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Owner: JPM
Exchange
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Connects to grid but disconnects again

Status of the AC installation?
Producing power to the grid?
Yes
Is the production rigth
No
Are the AC voltages OK? where is the AC messument fuses
yes
Low?
yes
no
Does the inverter derate?
Yes
PV OK?
Yes
No
max T
max AC
What is the course of derating?
Are the AC voltages overvoltage OK?
Does more than one inverter switch off?
Is the correct country chosen ?
No
Onsite visit
Yes
OK
No
Yes
Onsite visit
No
Exchange
Yes
No
OK
Is the production time before week
360
Yes
No
Check logfiles/events
OK?
Failure?
OK
Depending on the failure code ?
Onsite visit
Exchange
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Owner: JPM
OK
Check the Derate on the inverter
OK
OK
Check conditions inside /outside
Check grid (10 mins mean)
Onsite visit
Make a 24h pasw for changing
the country settings level 2
274410789.xls
Solved by
Hotline
06/23/2015
Fault Events
Event ID
0
Area
Description
Grid
UGRID - low L1 S2
2
3
Grid
Grid
UGRID - low L2 S2
UGRID - low L3 S2
Grid
UGRID - low L1 S1
Grid
6
7
Grid
Grid
UGRID - low L2 S1
UGRID - low L3 S1
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UGRID - mean L1
06/23/2015
Fault Events
Event ID
Area
Description
8
9
10
Grid
Grid
Grid
UGRID - mean L2
UGRID - mean L3
UGRID - high L1 S1
11
12
13
Grid
Grid
Grid
UGRID - high L2 S1
UGRID - high L3 S1
UGRID - high L1 S2
14
15
16
Grid
Grid
grid
UGRID - high L2 S2
UGRID - high L3 S2
UGRID - momentary L1
17
18
grid
Grid
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Fault Events
Event ID
Area
Description
19
Grid
FGRID - low L1
20
21
22
Grid
Grid
Grid
FGRID - low L2
FGRID - low L3
FGRID - high L1
23
24
Grid
Grid
FGRID - high L2
FGRID - high L3
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Fault Events
Event ID
Area
Description
25
Grid
LOM - 3 - L1
26
27
28
Grid
Grid
Grid
LOM - 3 - L2
LOM - 3 - L3
LOM - ROCOF - L1
29
30
31
Grid
Grid
Grid
LOM - ROCOF - L2
LOM - ROCOF - L3
IGRID - DC L1
32
33
Grid
Grid
IGRID - DC
IGRID - DC
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L2
L3
06/23/2015
Fault Events
Event ID
Area
Description
34
Grid
RCMU - high (over)
35
36
37
40
Grid
Grid
Grid
Grid
RCMU - step (S3)

RCMU - step (S2)
RCMU - step (S1)
The AC grid was longer then 10 minutes out of spec
41
Grid
Fault ride through in SW 1.09 wire L1
42
Grid
43
Grid
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Fault Events
Event ID
Area
Description
44
Grid
IgridDC detector L1
45
46
47
Grid
Grid
Grid
IgridDC detector L2
IgridDC detector L3
PLA - low
48
Grid
FGRID - low L1 under (S2)
49
50
Grid
Grid

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Fault Events
Event ID
Area
Description
51
Grid
FGRID - high L1 over(S2)
52
53
54
55
56
100
Grid
Grid
Grid
Grid
Grid
PV

DC component L1 - stage 2
IPV_NEGATIVE_PV1
101
102
PV
PV
IPV_NEGATIVE_PV2
IPV_NEGATIVE_PV3
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Fault Events
Event ID
Area
Description
103
PV
IPV - high PV-input 1
104
105
115
PV
PV
PV

PV_ISO_TOO_LOW
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Fault Events
Event ID
Area
Description
116
PV
PV - wrong polarity
201
Internal
TEMP - power
202
Internal
TEMP - power
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Fault Events
Event ID
Area
Description
203
Internal
TEMP - power
204
Internal
TEMP - power
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Fault Events
Event ID
Area
Description
205
Internal
TEMP - PCB
The temperature inside the inverter is too high
206
Internal
TEMP - PCB
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Fault Events
Event ID
Area
Description
207
Internal
TEMP - PCB
208
Internal
TEMP - PCB
209
Internal
UDCbus - high
210
Internal
UDCbus - high
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Fault Events
Event ID
Area
Description
211
Internal
FAN_RPM_LOW
212
Internal
the intermediate voltage inside the inverter is out of

balance
213
Internal
UGRID UINV DIFF HIGH L1
214
215
216
Internal
Internal
Internal

217
Internal
HW Trip L2
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HW Trip L1
06/23/2015
Fault Events
Event ID
Area
Description
218
222
Internal
Internal
HW Trip L3
Auto test
224
Internal
RCMU_OVERRANGE,
HW trip RCMU
225
Fail safe
Memory
226
Fail safe
Memory
227
Fail safe
Memory
228
Fail safe
Memory
229
Fail safe
Memory
230
Fail safe
Memory
231
Fail safe
Memory
232
Fail safe
Memory
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Fault Events
Event ID
Area
Description
233
Fail safe
Memory
234
Fail safe
Memory
235
Fail safe
Memory
236
Fail safe
Memory
237
Fail safe
Memory
238
Fail safe
Memory
239
Fail safe
Memory
240
Fail safe
Memory
241
Fail safe
COMM
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Fault Events
Event ID
Area
Description
242
Internal
COMM
243
Internal
internal communication error
244
Internal
245
246
Internal
Grid
Cover Open
A grid event was detected and inverter was stopped by
the redundant safety circuit
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Fault Events
Event ID
Area
Description
247
Internal
A Plausibility test in the functional safety processor has

failed.
248
Fail safe
self test Failed
249
Internal
250
251
Internal
The functional safety processor has reported fail safe.
255
Internal
Grid disconnect - UgridAbsMeanHig

anti-islanding events are logged L1
256
Internal
Grid disconnect - UgridAbsMeanHigh

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Fault Events
Event ID
Area
Description
257
Internal
258
Internal

UDCbus - overvoltage
259
Fail safe
PV ISO internal calc. diff
260
Fail safe
PV Delta VEN too low
261
Fail safe
Booster transistor is shot circuited
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Fault Events
Event ID
Area
Description
262
Fail safe
350
Fail safe
RCMU self-test failed.
351
Fail safe
352
Fail safe
353
Fail safe
353-355 is pv side.
354
Fail safe
353-355 is pv side.
355
Fail safe
353-355 is pv side.
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Fault Events
Event ID
Area
Description
356
Fail safe
Transistor & Relay test failed.
357
Fail safe
358
Fail safe
359
Fail safe
360
Fail safe
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Fault Events
Event ID
Area
Description
361
Fail safe
362
Fail safe
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Fault Events
Event ID
Area
363
Fail safe
364
Fail safe
274410789.xls
Description
Potential error in the AC installation
06/23/2015
Fault Events
Event ID
Area
1000 Internal
274410789.xls
Description
Communication Board start up
06/23/2015
Owner: TJA
Action / Description
SW
solarlog coder
Description: Grid voltage on phase 1 too low

End-user: check menu->status->phase1 voltage.
Voltage on phase1 is ok wait 10 minutes. Does it reconnect? Onsite service needed
Voltage on phase1 not ok check all fuses and the RCD
o All ok 10 minutes. Does it reconnect? Onsite service needed
o Not ok - Onsite service needed
1,06
Installer: Check AC installation

Ok call Danfoss service partner
Not ok Fix it
Grid1
Grid2
Grid3
See event 1
See event 1
1,06

Not ok Fix it
Grid4
Grid5
Grid6
see event 4
see event 4
End-user: Call installer
Installer: two options
Larger cable (diameter to ensure lower voltage drop) between inverter and meter
Program PF(P) TLX+ and PRO+ only
Call DNO to get permission to increase limit (note: Ugrid_RMS_high)
1,06
Grid7
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Owner: TJA
SW
Grid8
Grid9
see event 7
see event 7
Description: Grid voltage on phase 1 too high
Call installer and inform about the phase1 voltage.
Voltage on phase1 is ok wait 10 minutes. Does it reconnect? Onsite help needed
Voltage on phase1 not ok onsite help needed call installer
Installer: Measure the actual grid voltage
Not ok Call DNO to solve the problem
1,06
Grid10
Grid11
Grid12
see event 10
see event 10
1,06

Grid13
Grid14
Grid15
see event 13
see event 13
Description: Inverter has detected a voltage peak on the grid
End-user: Call DNO to solve the problem
1,06
see event 16
see event 16
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solarlog coder
06/23/2015
Grid16
Grid17
Grid18
Owner: TJA
SW
solarlog coder
Description: Grid freq. on phase 1 too low

Call installer and inform about the phase1 freq.
End-user: check menu->status->phase1 freq.
Freq. on phase1 is ok wait 10 minutes. Does it reconnect? Onsite service needed
Freq. on phase1 not ok check all fuses and the RCD
o All ok wait 10 minutes. Does it reconnect? Onsite service needed
1,06

Not ok Fix it
Grid19
Grid20
Grid21
see event 19
see event 19
Description: the grid frequency is out of spectrum!
1,06

If SW is below 2,10 - update SW call Danfoss service partner
Not ok Fix it Grid must be checked
Grid22
Grid23
Grid24
see event 22
see event 22
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Owner: TJA
SW
solarlog coder
Description: Phase-to-Phase voltage on phase L1-L2 too low

Call installer and inform about all three phase voltages.
Voltage on all three phases is ok wait 10 minutes. Does it reconnect? Onsite service needed
Voltage on all three phases is not ok check all fuses and the RCD
1,06

Not ok Fix it
Grid25
Grid26
Grid27
see event 25
see event 25
Description: Rate Of Change Of Frequency too high
End-user: If the event re-occurs (several times each day) contact DNO
1,06
Installer: Check SW version

update to SW 1,12 / 2,15 call Danfoss service partner
Grid28
Grid29
Grid30
see event 28
see event 28
Description: DC grid current on phase 1 too high
1,06
End-user: Check SW version Status->blabla

If lower than 2.15 or 1.12 a SW update is required. Call Service
If 3.00 : update to SW 3.10
see event 31
see event 31
274410789.xls
Grid31
Grid32
Grid33
06/23/2015
Owner: TJA
SW
solarlog coder
Description: Residual Current Monitoring Unit (RCMU) has measured a too high current
End-user: Turn both DC and AC off and wait until the display turns off. Hereafter turn on DC and AC and
observe if the event re-occurs. If the event re-occur, call the installer.
Installer: Check the PV installation. If ok, exchange the inverter
see event 34
see event 34
see event 34
Description: AC Grid out of spec for more than 10 minutes (freq. and/or voltage)
1,06
1,06
1,06
1,06
Grid34
Grid35
Grid36
Grid37
End-user: Call installer and inform about the freq. and voltage, SW version and grid code settings
(country settings)
Installer: onsite
Check AC installation
1,06
If SW version is below 2.15 an update is needed.

Check the log for other events
Grid42
Description: Inverter has detected that grid voltage was below certain level
End-user: Call installer if the problems re-occurs (several times each day)
Installer: onsite - Perform grid analysis
Check if MV or LV ( Germany )setting, there is a failure in the LV Germany settings
Fix : New Grid code
1,10
2,10
Grid43
1,10
2,10
1,10
2,10
see event 41
see event 41
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Grid44
Grid45
Owner: TJA
SW
solarlog coder

If 2.15 or higher: ??? currently no solution!
Active in SW 1,10 - 2,10
see event 44
see event 44
Description: The inverter disconnects from grid if PLA is below 3% of nominal power
End-user: No action. Contact DNO to get status.
Installer: No action.
2,10
2,10
2,10
Grid46
Grid47
Grid48
2,10
Grid49

2,10

Not ok Fix it
Active in SW 2,10
2,10
2,10
see event 48
see event 48
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Grid50
Grid51
Grid52
Owner: TJA
SW
solarlog coder
Description: Grid freq. on phase 1 too High

2,10

Not ok Fix it
Active in SW 2,10
2,10
2,10
2,10
see event 51
see event 51
Grid53
Grid54
Grid55
Grid56
Description: The input current on PV1 is negative the polarity of the PV string is wrong. Should only
appear during or immediately after installation or service.
End-user: call installer
Installer: Check PV installation
Is the polarity of the PV strings reversed (e.g. PV plus-wire connected with inverter minus-input) ->
Fix it!
event 100
event 100
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Grid57
Grid58
Grid59
Owner: TJA
SW
solarlog coder
IPV PV current is too high > 13,5 A - reset = IPV < 1A

Description: The input current on PV1 is too high Too many PV modules connected in parallel. Should
only appear on newly installed systems.
how many strings are in parallel? What are their current ratings?
Have the inverter derated on PV current [log->derate, level 1]
If too many strings are in parallel, the fix it by:
1) Connect the inverter inputs in parallel to distribute the current into the inverter
2) Install a second inverter
1,06
Check the PV layout
PV107
PV108
PV109
event 103
event 103
Potential HW BUG: Go through the PV installation and check connectors, cables and modules for
insulation-failure. When Event 115 is Pressent
IF no Error then Exchange Inverter with Special handling
----------------------------------------------------------------------------Description: The resistance between the PV strings and ground is too low for the inverter to start-up.
End-user: Check [status->photovoltaic->isolation resistance] and call installer
Installer: Check minimum recorded isolation resistance [status->photovoltaic->isolation resistance, level
1]
Go through the PV installation and check connectors, cables and modules for insulation-failure.
1,06
If the failure is present while on-site, disconnect PV input 1 and restart the inverter to locate the
affected PV string. Continue with strings 2 and 3. See section in reference manual and copy it to this
document.
The isolation resistor between ground and PV is too low. After 10 minutes it will try again! Check if PE is
installed correct! Perhaps the modules or pv cables are wet?
PV122
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Owner: TJA
SW
Description: Wrong PV polarity.

Installer: Check if the inverter starts when connecting each PV input separately. Be aware of parallel
connections.
solarlog coder
2.10
check PV polarity
- Active in SW 2,10
Description: Internal temperature too high
PV123
Is the inverter covered or is the ventilation duct (heat sink) blocked?

Call installer for service.
Installer: Has the inverter derated on temperature [log->derate, level 1], have the inverter reported
event 211 (fan)
NO call Danfoss service partner
Yes, clean heat sink / remove obstruction / see description for event 211
Check the airflow How are the conditions?? is the inverter mounted in the sun or something like that?
check if more events came! if all ok, then it could be the temp sensor (exchange)
Over (S1) For occurrence > 100 C For clearance < 90C
1,06
Fail114

How to identify root cause
event 211 (fan)
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Fail225
Owner: TJA
Over (S1) For occurrence > 100 C
SW
solarlog coder
For clearance < 90C

event 211 (fan)
Fail226

event 211 (fan)
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Fail227
Owner: TJA
SW
solarlog coder

event 211 (fan)
1,06
Fail228

event 211 (fan)
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Fail229
Owner: TJA
SW
solarlog coder

event 211 (fan)
Fail230

event 211 (fan)
check in Display the pv voltage (if it is over the maximum) could also be to high voltage on the AC side. 1,06
Voltage is out of specs.
For occurrence > 435
For clearance < 435
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Fail231
Fail232
Fail233
Owner: TJA
SW
solarlog coder
Description: Fan speed too low

End-user: Is the inverter fan blocked?
If yes unblock
If no - Call installer for service.
1,06
No Tacko signal from fan check the fans! Perhaps defect fan. Check the event-log
Check the surroundings IF ok and only 1inverter Exchange else Onsite
Fail234
The failure comes when unit is off grid and there it out of balance between the capacitors. shut down AC
& DC, wait 5-10 minutes and start again.
if the failure comes again, then exchange
solve for New production - week 48-2011
Gate driver problem can be seen in Refurbish Inverter After Week 48-2011
It seems that the error 212(trafo and Gate driver problem ) can trigger the event 241
1,06
Fail235
Description: Internal error. Voltage measured before and after the relay differs with more than 20V
Installer: Call Danfoss Service Partner
Plausibility error between internal measurements
difference, then change inverter
- If the Voltage between the phases is over 20 V
see event 213

see event 213
Description: Current measured on AC side too high.
Installer: Call Danfoss Service Partner. If SW version is below 1.09 update to latest SW version.
1,06
Fail236
Fail237
Fail238
1,06
The grid current is too high For occurrence i| > 60 A For clearance |i| < 60 A
Fail239
Fail240
see event 213
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Owner: TJA
SW
see event 213

Italy - Auto test
Someone commanded an Auto test. No action required
Description: Defect RCMU circuit, should also include events 350-352 from self-test (fail safe)
Installer: Call Service partner to have the inverter replaced.
solarlog coder
Fail241
1,06
Fail248
1,06
Value or broken wire in the RCMU - reset inverter or change inverter

For occurrence Value or broken wire
For clearance reset
Fail350
Description: Failure in Memory/Eeprom control board

1,06
Installer: Replace inverter
Fail351
Description: Failure in Memory/Eeprom comm board

Fail352
Description: Failure in Memory/Eeprom Aux board

Fail353

EEPROM - Power
See event 227
Flash - CTRL
See event 227
Flash - Comm
See event 227
Flash - FSP
See event 227
Does not exist!
Flash - xxx
274410789.xls
Fail354
1,06
Fail355
Fail356
Fail357
Fail358
06/23/2015
Owner: TJA
SW
Description: Memory check failed - control board

End-user: Restart the inverter. If error persists call installer
solarlog coder
1,06
Fail359
RAM - Comm
see event 233
RAM - FSP
see event 233
Does not exist!
RAM - xxx
RAM - CTRL
see event 233
RAM - Comm
see event 233
RAM - FSP
see event 233
Does not exist!
RAM - xxx
Description: No contact to sensor
Fail360
Fail361
Fail362
1,06
Fail363
Fail364
Fail365
Fail366

1,06

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Fail367
Owner: TJA
SW
solarlog coder
Description: Communication between control board and control board failed for more than 10 sec.
1,06
NO Communication - reset inverter - change inverter

Capa case number 138048
It seems that the error 242 and 1000 is the ( AC Standby problem )
event is seen after Sundown on the inverter - Exchange inverter
Fail368
Description: Internal communication error

1,06
Fail369

Fail370
Cannot be displayed after SW version 2.01 (new comm. Boards introduced week 37, 2010)
Description: Functional Safety processor detected grid event
End-user: Check event log for other grid events (1-55) and follow the instructions for these events. If
the error persist call installer
1,06
Installer: If the error persists after 24 hours. Replace the inverter.

normally it is an failure after some grid events there was before. Check event-log. if no other events
check it after 24 hours again, if still the failure, then exchange
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Fail372
Owner: TJA
SW
solarlog coder
Description: A plausibility fault has occurred in the functional satefy processor

1,06

can be a failure after some grid events (when the grid is bad) else change the inverter
Fail373
Description: Self test failed

End-user: Check event log for other events and follow the instructions for these events. If the error
persist call installer
Installer: Replace the inverter.
see event 243
1,06

Fail375
See event 248

there should be other safety failures.. normally it doesn't is the only one. If it is, try to restart! AC & DC
off. If the failure comes again, change inverter.
Description: Anti Islanding event logged (better description needed)
1,06
Fail377
the error persist call installer.
1,09

For occurrence |U| sum > 253 V
For clearance 2 sec
see event 255
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Owner: TJA
SW
solarlog coder
see event 255

Description: DC bus overvoltage
End-user: If problem persists call installer.
Installer: Check PV installation/layout.
DC-bus capacitors exceeds the maximum limit for the inverter. The inverter continues normal operation
when the voltage level is lowered to a level within limits
For clearance < 1008
Description: Internal parameter too low
End-user: Call Danfoss Service
Installer: Exchange the inverter
Insulation test Difference
1,09 /
2,01
2,10
- Active in SW 2,10
Description: Unable to change the voltage between ground and neutral during isolation test (by less
than 10 V)
Installer: Check the PV installation for isolation error. If ok, exchange the inverter.
2,10
- Active in SW 2,10
Description: Short circuit boost transistor

2,10
- Active in SW 2,10
Exchange
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Owner: TJA
SW
solarlog coder
Description: Short circuit boost transistor or wrong PV polarity

End-user: Call Danfoss Service/installer
Installer: Check the PV installation for polarity errors. If ok, exchange the inverter.
2,10
- Active in SW 2,10
Description: DC bias in RCMU too high during self test

Installer: Exchange the inverter.
For occurrence - RMS and mean above 25 mA (Value from plausibility test table)?
a. Yes Go to fail safe and report Fail Safe (after three retries).
1,06
Exchange inverter
For occurrence - mean above 25 mA (Value from plausibility test table)?
For clearance
- Reset - if not Exchange inverter
Description: RCMU cannot detect step (of 25 mA) in residual current
1,06
1,06
For occurrence increase in RMS value below 25 mA?

For clearance
-Exchange inverter
Description: Short circuit inverter transistor
1,06
Description: Short circuit inverter transistor (average)

.
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SW
solarlog coder
Description: Test of inverter relay and voltage measurements cannot be performed

1.04
Description: Inverter relay has failed (assumed welded)
1.04

Capa case number - In processe
1.04
Description: Inverter relay or transistor has failed (assumed open circuit)

Capa case number - In process
1.04

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1.04
06/23/2015
Owner: TJA
SW
solarlog coder
software Bug - solution new SW Controlboard 1,18/1,19 ( SW 3.10 )

if SW 3.00 update the SW
If SW Below 1.12 update SW (old Com Card )
Description: Grid relay has failed (assumed open circuit)
Description of failure:
HW: All
SW: <3.10
To be categorized as 8018:
The Customer complains error 361.
The Fault Code is 361 or failure 361 is written in the failure description.
The Inverter must run in mode 60 when tested.
There must be no other related errors when tested.
The Event- and data log has event 361 stored.
The max AC value in The TLX- or SE files exceeds more than 300 Vac in one or more phases.
Be aware:
Sometimes the log in the files is newer than the date the Inverter is complaint.
If the SW is 3.10 or higher when the event occurs, The MQG team must be advised immediately.
Other info:
This error is formerly known as: AUX/GRID/RL20x/361 or AUX/GRID/RL20x/INTERMITTENT
AUX board will no longer be replaced in the inverters with this error.
1.04
105
1.04
106
Description: Neutral relay has failed (inverter relay assumed welded)

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Owner: TJA
SW
solarlog coder
Description: Neutral relay has failed (grid relay assumed welded)

1.04
107
1.04
108
Description: Neutral connection is damaged or missing

Installer: Check AC installation for failure on neutral connection. Call Danfoss Service
Verify that the AC installation is correct according to the installation manual. Verify that the neutral wire
is connected. Failure is mostly in the installation!
Capa case number - 152591
HW: All
SW: ALL
The Customer complains error 364 or like.
The Fault Code is 364 or failure 364 is reported in the failure text.
The Op- time must be few days without have been ON GRID.
The Installation date is 01-01-1970.
Max power, L1, L2 and L3 = 0 W.
The max AC value in The TLX- or SE-files often exceeds more than 300 Vac in one or more phases.
Be aware of: Verify that the screw to the NULL-wire doesnt go tight. If it is the reason
Select Fault Reason Code 2031 and write the summary: AUX/MAIN_PAGE/J100/DAMAGED
Other info:
This error is formerly known as: AUX/GRID/RL20x/364
or AUX/GRID/RL20x/INTERMITTENT
AUX board will no longer be replaced.
Report to Customer Claim Manager if this Inverter is claimed as an exchange
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Owner: TJA
SW
solarlog coder
When AC and DC was shot off and power is back on the inverter the event 1000 is giving the
notice that the COMBO is start up
NEW
- Ask the customer what kind of RCMU (FI/HPFI) that is used, and write it into the RMA case.
E.g.: MOELLER FI-Schutzschalter PXF 63/4/03-A
- If the FI/HPFI is the pulse sensitive type, change it to a, none sensitive type.
Exchange of the inverter will NOT solve the FI/HPFI problem!
2.10
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Fault Events
Event ID
0
GSM
Yes
LAN
Yes
Owner: TJA
Name
eNomemory
Yes
No
No
No
Description / Action
eok
No Error
Dynamic memory Allocation Failed
End-user: Power cycle inverter
Installer: call Danfoss After Sales Service
Service provide: call Danfoss After Sales Service
Danfoss: report bug
Not used
eModembufferinoverflow
Not used
Incomming data buffer overflowed (modem response to long)
Yes

Danfoss: report bug
No
emodemCmdReplyerror
4
Yes

Danfoss: report bug
No
emodenCmdTimeout
Yes
No
No
No
274410789.xls
Current Moden command recived 'error' response
Current Moden Command timeout

End-user: (If the end-user can open the cover and
check if the modem is installed) Check if modem
is installed and verify that the SIM card is working
(this is done by moving the SIM card to a phone.
If yes, contact Installer.
Installer: Install modem or exchange if broken
Not used
Not used
06/23/2015
Fault Events
Event ID
GSM
LAN
Owner: TJA
Name
emodeminitfail
Yes
Yes
Not used
eUnexpectedState
No
10
eModemReplyParseFailed
Yes
eConnectionUnavailable
Yes
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No
Not used
Internal fault, Unexpected state
Danfoss: report bug
Modem response not recognized
Danfoss: report bug
No
11
Modem's Low-level intialization failed

GM has a serius problem
End-user: Try to power cycle the inverter.
Call Installer
Installer: Replace modem
No
No
8
9
Upload failed, not logged into home nor roaming (if allowed) GSM network
End-user:
Only take action if event re-occurs!
Check GSM signal strength (if not ok, try different provider)
Check if the SIM cards works (in a mobile phone)
Call installer
Installer: Install router with build-in GSM modem and place it for better
reception
06/23/2015
Fault Events
Event ID
GSM
LAN
12
Owner: TJA
Name
eModemLinkOpenFail
Failed to open upload connection (generic)
Something other than GPRS or FTP failed
Only take action if event re-occurs!
Yes
13
14
15
16
17
End-user:
Meteocontrol: file a bug
Other FTP server: Try to configure another/different FTP-server
Installer: Call Danfoss after sales Service
Danfoss: Report bug
No
eModemLinkCloseFail
Yes
No
No
No
Yes
No
No
No
Yes
Not used
Not used
Not used
eUploadFileSize
eModemNoNetwork
Yes
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No
Not used
Not used
Not used
Uploaded file size check did not match. Part of the file was probably lost.
Installer: change FTP server configuration (spec. defining supported FTP
config. Needed)
18
Failed to close connection (FTP or GPRS) after upload. Not critical, data was
sent OK.
End-user: Not a serious event, if it reoccurs Inform your Installer
Danfoss: report bug
Modem did not connect to any GSM network

Either GSM coverage is missing or SIM card is not activated
Installer: Install router with build-in GSM modem and place it for better
reception
06/23/2015
Fault Events
Event ID
19
GSM
Yes
LAN
No
20
eModemParseMfgr
Yes
No
Yes
No
Yes
No
Yes
No
No
No
Yes
No
eModemParseModel
eModemParseRvsn
24
25
26
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Installer: replace modem
Upload file exists on server (with exactly the same serial and timestamp in
name). DWH refuses to overwrite existing log files on server.
Avoid uploading to the same FTP server from different sites
Installer: change FTP server configuration (spec. defining supported FTP
config. Needed)
Call Danfoss ASS
Danfoss: report bug
No
21
23
Name
eModemSIMResponse
eUploadFileExists
Yes
22
Owner: TJA
eModemParseRSSI
Not used
eModemSecurityNotPIN
Failed to parse modem manufacturer

Failed to parse modem model
Failed to parse modem revision
Failed to parse modem RSSI

Not used
End-user: This SIM card is blocked. Find the PUK code, insert the SIM
into a mobile phone and un-block it.
Try different provider
06/23/2015
Fault Events
Event ID
GSM
LAN
Owner: TJA
Name
27
Yes
Failed to parse response to pin status query
Installer: replace modem. If that does not help then call Danfoss After
Sales Service
Danfoss: report bug
No
eModemParsePINStatus
28
Yes
Failed to parse response to network registration status query

Installer: replace modem. If that does not help then call Danfoss After
Sales Service
Danfoss: report bug
No
eModemParseNetRegStat
Internal fault, unexpected MCH initialization state
Call Danfoss
Danfoss: report bug
29
Yes
No
eUnexpectedInitState
30
Failed to set PIN code

Yes
No
eModemSetPIN
31
32
Yes
No
Yes
No
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eGPRSParams
Not used
End-user: The PIN code is wrong. Be careful if you reset the

inverter, it will set the same PIN code again. After two resets the SIM
will block because it received 3 attempts to set wrong PIN
If the card is blocked put it in a mobile phone and use the PUK code to
unlock
Failed to set GPRS access point name (APN)
End-user:
APN is not sane. Use only alpha-numeric (a-z, A-Z, 0-9) and dot (.)
characters.
Not used
06/23/2015
Fault Events
Event ID
33
34
GSM
LAN
Yes
No
Yes
No
Owner: TJA
Name
eGPRSAuthUser
eGPRSAuthPasswd
Failed to set GPRS user name
End-user: User name is not sane. Avoid whitespace.
Failed to set GPRS password
End-user: Password is not sane. Avoid whitespace.
35
Failed to open GPRS connection

Yes
No
eGPRSOpen
Failed to open FTP connection

End-user:
Many possible causes no Internet connection, bad FTP server
address, wrong user name or password, etc.
Try to connect to the FTP server from your PC and verify that your
inverter has access to the Internet
36
Yes
End-user:
Many things can cause GPRS connection to fail. The APN, user name
or password might be wrong, ask GSM provider for GPRS
configuration. Maybe GPRS is not enabled for your SIM?
Yes
eFTPOpen
37
Yes
Failed to set FTP mode

The server refused to accept binary mode transfer.
End-user:call installer
Installer: Installer: change FTP server configuration (spec. defining
supported FTP config. Needed)
No
eFTPTransferType
38
Yes
Failed to change FTP directory

Installer: change FTP server configuration (spec. defining supported
FTP config. Needed)
Call Danfoss after sales service
Danfoss: report bug
No
eFTPChdir
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Fault Events
Event ID
GSM
LAN
Owner: TJA
Name
39
Failed to start file upload

Yes
Yes
eFTPPut
End-user/installer: Uploading the file fails when the server refuses it

or when we have some problem with Internet connection. Maybe the
firewall blocks active mode FTP?
40
Yes
Failed to read uploaded file back to verify

Getting the file listing from FTP server failed. This indicates that there
is a problem with server or Internet connection.
41
No
eUploadFileRead
There is no data log to upload.
All unsent log has been sent and inverter has not yet generated any
new log.
This is not an error. It just indicates that all log that needs uploading
has already been uploaded.
41
Yes
No
eNoData
The master inverters RTC is not set. Inverters time must be set for
uploads to occur.
Installer: set clock
42
Yes
Yes
eTimeNotSet
The master inverter's serial is not valid

Installer: call service provide
Service provider: fix serial no.
43
Yes
Yes
eInvalidSerial
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Fault Events
Event ID
GSM
LAN
Owner: TJA
Name
The SIM PIN code is not valid.
End-user: A PIN code must be 4-8 characters long and consist only of
digits. No other characters are permitted.
Failed to open FTP file for uploading
44
Yes
No
NO
No
eInvalidPIN
45
eModemFileOpenFail
46
No
Failed to send an SMS

This error does not occur when uploading to data warehouse.
End-user: move SIM to a phone and try to send SMSs. Possible
cause: lack of credit
Try different SIM cards.
Installer: call Danfoss after sales service
Danfoss: report bug
No
eModemSendSMSFail
47
No
No
NO
NO
NO
NO
NO
NO
Failed to send an e-mail via GSM

This error does not occur when uploading to data warehouse.
End-user: move SIM to a phone and try to send email. Possible cause:
lack of credit
Try different SIM cards.
Installer: call Danfoss after sales service
Danfoss: report bug
eModemSendEmailFail
48
49
50
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Fault Events
Event ID
Area
Description
Grid
UGRID - low L1 S2
2
3
Grid
Grid
UGRID - low L2 S2
UGRID - low L3 S2
Grid
='Fault Events'!C8
Grid
UGRID - low L2 S1
6
7
Grid
Grid
UGRID - low L3 S1
Grid
UGRID - mean L2
274410789.xls
UGRID - mean L1
06/23/2015
Fault Events
Event ID
Area
Description
Grid
UGRID - mean L3
10
Grid
UGRID - high L1 S1
11
12
Grid
Grid
UGRID - high L2 S1
UGRID - high L3 S1
13
Grid
UGRID - high L1 S2
14
Grid
UGRID - high L2 S2
15
Grid
UGRID - high L3 S2
16
grid
17
grid
18
Grid
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06/23/2015
Fault Events
Event ID
Area
Description
19
Grid
FGRID - low L1
20
Grid
FGRID - low L2
21
Grid
FGRID - low L3
22
Grid
FGRID - high L1
23
Grid
FGRID - high L2
24
Grid
FGRID - high L3
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Fault Events
Event ID
Area
Description
25
Grid
LOM - 3 - L1
26
Grid
LOM - 3 - L2
27
Grid
LOM - 3 - L3
28
Grid
LOM - ROCOF - L1
29
Grid
LOM - ROCOF - L2
30
Grid
LOM - ROCOF - L3
31
Grid
IGRID - DC
L1
32
Grid
IGRID - DC
L2
33
Grid
IGRID - DC
L3
34
Grid
RCMU - high (over)
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Fault Events
Event ID
Area
Description
35
Grid
RCMU - step (S3)
36
Grid
RCMU - step (S2)
37
Grid
RCMU - step (S1)
38
Grid
Insulation test
39
Grid
40
Grid
The AC grid was longer then 10 minutes out of spec
41
Grid
42
Grid
43
Grid
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Fault Events
Event ID
Area
Description
44
Grid
IgridDC detector L1
45
Grid
IgridDC detector L2
46
Grid
IgridDC detector L3
48
Grid
49
Grid
50
Grid
274410789.xls
06/23/2015
Fault Events
Event ID
Area
Description
51
Grid
52
Grid
53
Grid
54
55
56
223
Grid
Grid
Grid
Grid
IgridHigh
246
Grid


274410789.xls
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Owner: TJA
Action
Not ok Fix it
See event 1
See event 1
Not ok Fix it
see event 4
see event 4
Installer: two options
Larger cable (diameter to ensure lower voltage drop) between inverter and meter
Program PF(P) TLX+ and PRO+ only
Call DNO to get permission to increase limit (note: Ugrid_RMS_high)
see event 7
274410789.xls
06/23/2015
Owner: TJA
Action
see event 7
Not ok Call DNO to solve the problem
see event 10
see event 10
see event 13
see event 13
Description: Inverter has detected a voltage peak on the grid
End-user: Call DNO to solve the problem
see event 16
see event 16
274410789.xls
06/23/2015
Owner: TJA
Action
Not ok Fix it
see event 19
see event 19
Description: the grid frequency is out of spectrum!
If SW is below 2,10 - update SW call Danfoss service partner
Not ok Fix it Grid must be checked
see event 22
see event 22
274410789.xls
06/23/2015
Owner: TJA
Action
Description: Phase-to-Phase voltage on phase L1-L2 too low
Call installer and inform about all three phase voltages.
Voltage on all three phases is ok wait 10 minutes. Does it reconnect? Onsite service needed
Voltage on all three phases is not ok check all fuses and the RCD
Not ok Fix it
see event 25
see event 25
Description: Rate Of Change Of Frequency too high
see event 28
End-user: If the event re-occurs (several times each day) contact DNO
see event 28
Description:
DC grid
current on phase 1 too high
Installer: Check
SW version
update to SW 1,12 / 2,15 call Danfoss service partner
If 3.00 : update to SW 3.10
see event 31
see event 31
Description: Residual Current Monitoring Unit (RCMU) has measured a too high current
End-user: Turn both DC and AC off and wait until the display turns off. Hereafter turn on DC and AC and
observe if the event re-occurs. If the event re-occur, call the installer.
Installer: Check the PV installation. If ok, exchange the inverter
274410789.xls
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Owner: TJA
Action
see event 34
see event 34
see event 34
Does not exist anymore.
Insulation
impedance
- underInvestigate!
.Does
not exist
anymore????
Description: AC Grid out of spec for more than 10 minutes (freq. and/or voltage)
End-user: Call installer and inform about the freq. and voltage, SW version and grid code settings
(country settings)
Installer: onsite
Check AC installation
If SW version is below 2.15 an update is needed.
Check the log for other events
Description: Inverter has detected that grid voltage was below certain level
End-user: Call installer if the problems re-occurs (several times each day)
Installer: onsite - Perform grid analysis
Check if MV or LV ( Germany )setting, there is a failure in the LV Germany settings
Fix : New Grid code
see event 41
see event 41
274410789.xls
06/23/2015
Owner: TJA
Action
If 2.15 or higher: ??? currently no solution!
see event 44
see event 44
Not ok Fix it
Active in SW 2,10
see event 48
see event 48
274410789.xls
06/23/2015
Owner: TJA
Action
Description: Grid freq. on phase 1 too High
Not ok Fix it
Active in SW 2,10
see event 51
see event 51
Does not exist?? Replaced by events 255-257

For occurrence IgridSum > 35 A
For clearance reset
Description: Functional Safety processor detected grid event
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Fault Events
Event ID
Area
Description
IPV_NEGATIVE_PV1
100
PV
101
102
PV
PV
IPV_NEGATIVE_PV2
IPV_NEGATIVE_PV3
103
PV
104
105
PV
PV

106
PV
EPV - diff
107
PV
EPV - diff
108
PV
EPV - diff
109
PV
EPV - low
110
PV
EPV - low
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Fault Events
Event ID
Area
Description
111
PV
EPV - low
115
PV
PV_ISO_TOO_LOW
116
PV
PV - wrong polarity
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Owner: TJA
Action
Description: The input current on PV1 is negative the polarity of the PV string is wrong.
Should only appear during or immediately after installation or service.
Is the polarity of the PV strings reversed (e.g. PV plus-wire connected with inverter minusinput) -> Fix it!
event 100
event 100
IPV PV current is too high > 13,5 A - reset = IPV < 1A
Description: The input current on PV1 is too high Too many PV modules connected in parallel. Should
only appear on newly installed systems.
how many strings are in parallel? What are their current ratings?
Have the inverter derated on PV current [log->derate, level 1]
If too many strings are in parallel, the fix it by:
1) Connect the inverter inputs in parallel to distribute the current into the inverter
2) Install a second inverter
Check the PV layout
event 103
event 103
Does not exist??
Does not exist??
Difference > 10% - CLEARANCE = Difference <10%
Does not exist??
Does not exist??
Does not exist??
< 1.5 kWh / input / day
< 1.5 kWh / input / day
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Owner: TJA
Action
Does not exist??
Potential HW BUG: Go through the PV installation and check connectors, cables and modules for
<
1.5 kWh / input When
/ day Event 115 is Pressent
insulation-failure.
IF no Error then Exchange Inverter with Special handling
----------------------------------------------------------------------------Description: The resistance between the PV strings and ground is too low for the inverter to start-up.
End-user: Check [status->photovoltaic->isolation resistance] and call installer
Installer: Check minimum recorded isolation resistance [status->photovoltaic->isolation resistance, level
1]
Go through the PV installation and check connectors, cables and modules for insulation-failure.
If the failure is present while on-site, disconnect PV input 1 and restart the inverter to locate the
affected PV string. Continue with strings 2 and 3. See section in reference manual and copy it to this
document.
The isolation resistor between ground and PV is too low. After 10 minutes it will try again! Check if PE is
installed correct! Perhaps the modules or pv cables are wet?
Description: Wrong PV polarity.

Installer: Check if the inverter starts when connecting each PV input separately. Be aware of parallel
connections.
check PV polarity
- Active in SW 2,10
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Fault Events
Event ID
Area
Description
201
Internal
TEMP - power
202
Internal
TEMP - power
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Fault Events
Event ID
Area
Description
203
Internal
TEMP - power
204
Internal
TEMP - power
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Fault Events
Event ID
Area
Description
205
Internal
TEMP - PCB
206
Internal
TEMP - PCB
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Fault Events
Event ID
Area
Description
207
Internal
TEMP - PCB
208
Internal
TEMP - PCB
209
Internal
UDCbus - high
210
Internal
UDCbus - high
274410789.xls
06/23/2015
Fault Events
Event ID
Area
Description
211
Internal
FAN_RPM_LOW
212
Internal
the intermediate voltage inside the inverter is out of

balance
213
214
215
Internal
216
Internal
HW Trip L1
217
218
219
Internal
Internal
Internal
HW Trip L2
HW Trip L3
IPV HW trip 1
274410789.xls
06/23/2015
Fault Events
Event ID
Area
Description
220
Internal
221
Internal
222
Internal
Auto test
224
Internal
RCMU_OVERRANGE,
HW trip RCMU
242
Internal
COMM
274410789.xls
IPV
HW trip 2
IPV HW trip 3
06/23/2015
Fault Events
Event ID
Area
Description
243
Internal
244
Internal
246
Internal

247
Internal
A Plausibility test in the functional safety processor has

failed.
249
Internal
251
Internal
The functional safety processor has reported fail safe.
255
Internal
Grid disconnect - UgridAbsMeanHig

256
Internal
257
Internal

anti-islanding
are logged L2
Grid
disconnectevents
- UgridAbsMeanHigh
274410789.xls
06/23/2015
Fault Events
Event ID
258
Area
Internal
Description
UDCbus - overvoltage
259
260
261
Booster transitor is shot circuited
262
Booster transitor is shot circuited
274410789.xls
06/23/2015
Fault Events
Event ID
Area
1000 Internal
Description
Communication Board start up
274410789.xls
06/23/2015
Owner: TJA
Action
event 211 (fan)
How to identify root cause
event 211 (fan)
274410789.xls
06/23/2015
Owner: TJA
Action
Over (S1) For occurrence > 100 C
For clearance < 90C

event 211 (fan)
event 211 (fan)
274410789.xls
06/23/2015
Owner: TJA
Action
event 211 (fan)
event 211 (fan)
274410789.xls
06/23/2015
Owner: TJA
Action
event 211 (fan)
event 211 (fan)
check in Display the pv voltage (if it is over the maximum) could also be to high voltage on the AC side.
Voltage is out of specs.
For clearance < 435
274410789.xls
06/23/2015
Owner: TJA
Action
Description: Fan speed too low
End-user: Is the inverter fan blocked?
If yes unblock
If no - Call installer for service.
No Tacko signal from fan check the fans! Perhaps defect fan. Check the event-log
Check the surroundings IF ok and only 1inverter Exchange else Onsite
The failure comes when unit is off grid and there it out of balance between the capacitors. shut down AC
& DC, wait 5-10 minutes and start again.
if the failure comes again, then exchange
see event 213

Description: Current measured on AC side too high.
Installer: Call Danfoss Service Partner. If SW version is below 1.09 update to latest SW version.
The grid current is too high For occurrence i| > 60 A For clearance |i| < 60 A
see event 213

see event 213
Defined, but cannot be displayed
For occurrence -5 A < i > 15 A
For clearance -5 A > i < 15 A
274410789.xls
06/23/2015
Owner: TJA
Action
Defined, but cannot be displayed
Does not exist??
check the SW version. SW 1.09 should help for this problem. its cause of bad grid! if the inverter shows
other failures afterwards (self test failures) change the inverter
Italy - Auto test
Someone commanded an Auto test. No action required
Description: Defect RCMU circuit, should also include events 350-352 from self-test (fail safe)
Installer: Call Service partner to have the inverter replaced.
Value or broken wire in the RCMU - reset inverter or change inverter
For occurrence Value or broken wire
For clearance reset
Description: Communication between control board and control board failed for more than 10 sec.
NO Communication - reset inverter - change inverter
274410789.xls
06/23/2015
Owner: TJA
Action

Description: A plausibility fault has occurred in the functional satefy processor
can be a failure after some grid events (when the grid is bad) else change the inverter
see event 243
See event 248
Installer:
Replace
inverter
there
should
be other
safety
failures..
normally
doesn't is needed)
the only one. If it is, try to restart! AC & DC
Description:
Anti
Islanding
event
logged
(better itdescription
off. If the failure comes again, change inverter.
the error persist call installer.
For occurrence |U| sum > 253 V
For clearance 2 sec
see event 255
see event 255
274410789.xls
06/23/2015
Owner: TJA
Action
Description: DC bus overvoltage
End-user: If problem persists call installer.
Installer: Check PV installation/layout.
DC-bus capacitors exceeds the maximum limit for the inverter. The inverter continues normal operation
when the voltage level is lowered to a level within limits
For clearance < 1008
274410789.xls
06/23/2015
Owner: TJA
Action
When AC and DC was shot off and power is back on the inverter the event 1000 is giving the
notice that the COMBO is start up
NEW
- Ask the customer what kind of RCMU (FI/HPFI) that is used, and write it into the RMA case.
E.g.: MOELLER FI-Schutzschalter PXF 63/4/03-A
- If the FI/HPFI is the pulse sensitive type, change it to a, none sensitive type.
Exchange of the inverter will NOT solve the FI/HPFI problem!
274410789.xls
06/23/2015
Fault Events
Event ID
Area
Description
300
de-rate
Igrid L1
301
de-rate
Igrid L2
302
de-rate
Igrid L3
303
de-rate
Pgrid L1
304
de-rate
Pgrid L2
305
de-rate
Pgrid L3
306
de-rate
Ugrid L1
307
de-rate
Ugrid L2
308
de-rate
Ugrid L3
309
de-rate
IPV 1
310
de-rate
IPV 2
311
de-rate
IPV 3
312
de-rate
PPV 1
313
de-rate
PPV 2
314
de-rate
PPV 3
274410789.xls
06/23/2015
Fault Events
Event ID
Area
Description
315
de-rate
Tpower
316
de-rate
Tpower
317
De-rate
Tpower
318
de-rate
Tpower
319
de-rate
TPCB
320
de-rate
TPCB
321
de-rate
TPCB
322
de-rate
TPCB
274410789.xls
06/23/2015
Owner: TJA
Action
Cannot be displayed???
Derate - Igrid L1
For occurrence >22A
For clearance ? <22A
Derate - Igrid L2
Cannot
be displayed???
For
occurrence
>22A
Derate
- Igrid L3
For
clearance
?
<22A
For
occurrence
Derate
Pgrid L1>22A
For
<22A
For clearance
occurrence? >
5000W
For clearance < 5000W
Derate Pgrid L2
Cannot
be displayed???
For
occurrence
Derate
Pgrid L3> 5000W
For occurrence
clearance < 5000W
For
5000W
For occurrence >
Variable
For
clearance
<
5000W
For clearance Variable
For occurrence Variable
Cannot
be displayed???
For
For clearance
occurrenceVariable
Variable
For
clearance
Derate
IPV 1 Variable
For occurrence > 12A
For clearance < 12A
Derate IPV 2
Cannot
be displayed???
For
occurrence
Derate
IPV 3 > 12A
For
clearance
< 12A
For
occurrence
Derate
PPV 1 > 12A
For
For clearance
occurrence<>12A
6000W
Derate PPV 1
For
occurrence
Derate
PPV 1 > 6000W
For occurrence
clearance <>6000W
For
6000W
274410789.xls
06/23/2015
Owner: TJA
Action
Derate - Tpower
For occurrence > 85 C
For clearance < 85 C
Derate - Tpower
For
occurrence
> 85 C
Derate
- Tpower
For
clearance
<
For occurrence >85
85C
C
Derate - Tpower
Derate TPCB
Derate TPCB
Derate TPCB
Derate TPCB
274410789.xls
06/23/2015
Fault Events
Event ID
Area
Description
225
Fail safe
Memory
226
Fail safe
Memory
227
Fail safe
Memory
228
Fail safe
Memory
229
Fail safe
Memory
230
Fail safe
Memory
231
Fail safe
Memory
232
Fail safe
Memory
233
234
Fail safe
Fail safe
Memory
Memory
235
Fail safe
Memory
236
Fail safe
Memory
237
Fail safe
Memory
238
Fail safe
Memory
274410789.xls
06/23/2015
Fault Events
Event ID
Area
Description
239
Fail safe
Memory
240
Fail safe
Memory
241
Fail safe
COMM
259
Fail safe
260
Fail safe
261
Fail safe
274410789.xls
06/23/2015
Fault Events
Event ID
Area
Description
262
Fail safe
350
Fail safe
351
Fail safe
352
Fail safe
353
Fail safe
353-355 is pv side.
354
Fail safe
353-355 is pv side.
355
Fail safe
353-355 is pv side.
274410789.xls
06/23/2015
Fault Events
Event ID
Area
Description
356
Fail safe
357
Fail safe
358
Fail safe
359
Fail safe
360
Fail safe
274410789.xls
06/23/2015
Fault Events
Event ID
Area
Description
361
Fail safe
362
Fail safe
274410789.xls
06/23/2015
Fault Events
Event ID
Area
363
Fail safe
364
Fail safe
274410789.xls
Description
Potential error in the AC installation
06/23/2015
Fault Events
Event ID
Area
Description
274410789.xls
06/23/2015
Owner: TJA
Action
Description: Failure in Memory/Eeprom control board
Description: Failure in Memory/Eeprom comm board
Description: Failure in Memory/Eeprom Aux board
EEPROM - Power
See event 227
Flash - CTRL
See event 227
Flash - Comm
See event 227
Flash - FSP
See event 227
Does not exist!
Flash - xxx
Description: Memory check failed - control board
End-user:
Restart the inverter. If error persists call installer
RAM
- Comm
Installer:
inverter
see
event Replace
233
RAM - FSP
see event 233
Does not exist!
RAM - xxx
RAM - CTRL
see event 233
RAM - Comm
see event 233
274410789.xls
06/23/2015
Owner: TJA
Action
RAM - FSP
see event 233
Does not exist!
RAM - xxx
Description: No contact to sensor
It
seems thatInternal
the error
212(trafotoo
and
Gate driver problem ) can trigger the event 241
Description:
parameter
low
Insulation test Difference
- Active in SW 2,10
Description: Unable to change the voltage between ground and neutral during isolation test (by less
than 10 V)
Installer: Check the PV installation for isolation error. If ok, exchange the inverter.
- Active in SW 2,10
Description: Short circuit boost transistor

- Active in SW 2,10
Exchange
274410789.xls
06/23/2015
Owner: TJA
Action
Description: Short circuit boost transistor or wrong PV polarity
Installer: Check the PV installation for polarity errors. If ok, exchange the inverter.
- Active in SW 2,10
Description: DC bias in RCMU too high during self test

For occurrence - RMS and mean above 25 mA (Value from plausibility test table)?
Exchange inverter
For occurrence - mean above 25 mA (Value from plausibility test table)?
For clearance
- Reset - if not Exchange inverter
Description: RCMU cannot detect step (of 25 mA) in residual current
For occurrence increase in RMS value below 25 mA?
For clearance
-Exchange inverter
Description: Short circuit inverter transistor
Description: Short circuit inverter transistor (average)
.
274410789.xls
06/23/2015
Owner: TJA
Action
Description: Test of inverter relay and voltage measurements cannot be performed


274410789.xls
06/23/2015
Owner: TJA
Action
software Bug - solution new SW Controlboard 1,18/1,19 ( SW 3.10 )
if SW 3.00 update the SW
If SW Below 1.12 update SW (old Com Card )
Description: Grid relay has failed (assumed open circuit)
HW: All
SW: <3.10
The Customer complains error 361.
The Fault Code is 361 or failure 361 is written in the failure description.
The max AC value in The TLX- or SE files exceeds more than 300 Vac in one or more phases.
Be aware:
Sometimes the log in the files is newer than the date the Inverter is complaint.
If the SW is 3.10 or higher when the event occurs, The MQG team must be advised immediately.
Other info:
This error is formerly known as: AUX/GRID/RL20x/361 or AUX/GRID/RL20x/INTERMITTENT
AUX board will no longer be replaced in the inverters with this error.
Description: Neutral relay has failed (inverter relay assumed welded)

274410789.xls
06/23/2015
Owner: TJA
Action
Description: Neutral relay has failed (grid relay assumed welded)
Description: Neutral connection is damaged or missing
Installer: Check AC installation for failure on neutral connection. Call Danfoss Service
Verify that the AC installation is correct according to the installation manual. Verify that the neutral wire
is connected. Failure is mostly in the installation!
Capa case number - 152591
HW: All
SW: ALL
The Customer complains error 364 or like.
The Fault Code is 364 or failure 364 is reported in the failure text.
The Op- time must be few days without have been ON GRID.
The Installation date is 01-01-1970.
Max power, L1, L2 and L3 = 0 W.
The max AC value in The TLX- or SE-files often exceeds more than 300 Vac in one or more phases.
Be aware of: Verify that the screw to the NULL-wire doesnt go tight. If it is the reason
Select Fault Reason Code 2031 and write the summary: AUX/MAIN_PAGE/J100/DAMAGED
Other info:
This error is formerly known as: AUX/GRID/RL20x/364
or AUX/GRID/RL20x/INTERMITTENT
AUX board will no longer be replaced.
Report to Customer Claim Manager if this Inverter is claimed as an exchange
274410789.xls
06/23/2015
Owner: TJA
Action
274410789.xls
06/23/2015
FAT for
TripleLy
nx
3-phase
Danfoss
Solar Inverter
Owner: PE-SS
Contact person: Jens Meilandt
Tel: +45 7488 2854
FAT: Fault Assessment Tool

Version: see footer
274410789.xls
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FAT for TripleLynx

3-phase Danfoss Solar Inverter

FAT: Fault Assessment Tool

What is the problem according to the customer?

Which Failure code has the inverter ?

Which events are shown in the event-log?

What is the problem according to the customer?

Which Failure code has the inverter ?

Low power production

Production too low

Module defect or shadow on it?

How many PV inputs are used?

How is the PV layout?

Are all string voltages equal? Measure!

Does the inverter derate?

Are the S0 Input calibratet

Checkt the PV installation

What is the course of derating?

is it the correct value

Check conditions inside /outside

it is the production from the Energy

Display shows nothing

only LED light

Does the display show

what does the display

Does the inverter

Is display cabel montet

Are the LEDS on the

does it solved the problem

is the cabel montet on the

Cable between Com and

Is the AC voltage OK?

Is the AC voltage OK?

Are the LEDS on the control

DC Switch turned ON?

Cable between Com and

Switch the DC switch ON

DC Switch turned ON?

Switch the DC switch ON

solved by the service

Installer must check the

Does not connect to grid

If the RCMU is the pulse

Is the FI/HPFI type

Is the country settings the

What is the inverter status

Are the AC values

Another solution is to wait for

Make a 24h pasw for changing Solved by

Are the shown AC

Are the DC values shown?

Are the shown DC values OK?

Are + / - correctly connected

Check PV connection and the

Restart the inverter.

Correct the installation

Correct the installation

Correct the installation

Click for to go to frontpage

Connects to grid but disconnects again

Is the production rigth

Are the AC voltages OK? where is the AC messument fuses

Does the inverter derate?