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Administrator’s Guide
Administrator’s Guide

Administrator’s Guide

Part No. 835.2461-2

(Enable Network Day Mode). Then enter the desired

(Clear System

to skip ahead without changing

Look up the alarm in the Administrator’s Guide and take the appropriate

(Enable Network Night Mode) OR

Use the keypad keys to enter the month, day, and year. (For example, press

the date. Use the keypad keys to enter the time in hours and minutes. (For example,

When a minor alarm indication appears, write down the alarm information.

twice to exit without changing the time.

for AM or press

98

(System Date/Time) OR enter

Network Alarm).

TO PLACE A SINGLE NODE IN DAY OR NIGHT MODE:

TO PLACE THE SYSTEM IN NIGHT OR DAY MODE:

TO SET SYSTEM OR NETWORK DATE AND TIME:

If the system is set for 12-hour display format, press

SYSTEM ADMINISTRATOR FEATURES

entering

TO RESPOND TO AN ALARM MESSAGE:

clear the alarm by (Clear

010300 for January 3, 2000.) OR press

TO SYNCHRONIZE NETWORK TIME:

(Network Date/Time).

enter 0900 for 9:00.) OR press

©Inter-Tel, Inc. October 2002, printed in US

While on-hook, enter

While on-hook, enter

While on-hook, enter

OR entering

Alarm) on-hook,

for PM.

action.

While



to replace the document

for more

If the document is being sent, updated, or deleted, that number cannot be

to continue importing doc-

, then enter the system administrator mailbox number and pass-

, then enter the system administrator mailbox number and pass-

and then enter the system administrator mailbox number and pass-

if the number is

Dial the mailbox, extension ID, or group list number to be programmed.

Record your message. When you have completed your message, hang up OR press

Program the personal options, following the prompts, as usual.

If you did not enter a valid number, enter a new number.

VOICE MAIL ADMINISTRATOR FEATURES

Enter the fax document number. If the document number does not already exist, press

When prompted, press START on your fax machine.

Using a fax machine, call the voice mail extension.

used right now. Enter a new number or hang up.

If the document number already exists, Press

and re-renter the number.

When the fax transmission is complete, press

TO PERFORM MAILBOX MAINTENANCE:

TO RECORD A BROADCAST MESSAGE

Call the voice mail extension number.

Call the voice mail extension number.

to enter another number.

TO IMPORT A FAX DOCUMENT:

to exit.

, then press

, then press

correct OR press

uments, or press

OR press

options.

word.

word.

word.

Press

Press

Press

Press

Press

Press







These are the basic instructions for the most frequently used system administra- tor and voice mail administrator features. For detailed information on these fea- tures, refer to the Administrator’s Guide.

QUICK REFERENCE GUIDE TO SYSTEM AND VOICE MAIL ADMINISTRATOR FEATURES

.

08

6

9

While on-hook, enter enter 9 6 28 node number.
While on-hook, enter
enter
9
6 28
node number.
8
8
08 6 9 While on-hook, enter enter 9 6 28 node number. 8 0 0 9
0
0
0
0
08 6 9 While on-hook, enter enter 9 6 28 node number. 8 0 0 9
9
9
01
01
#
#
#
#
2
2
1
1

.

18

1

9

08 6 9 While on-hook, enter enter 9 6 28 node number. 8 0 0 9
1 .
1
.
9
9
#
#
08 6 9 While on-hook, enter enter 9 6 28 node number. 8 0 0 9
2 .
2
.
9
9
08 6 9 While on-hook, enter enter 9 6 28 node number. 8 0 0 9
#
#
3
3
#
#
3
3
#
#
08 6 9 While on-hook, enter enter 9 6 28 node number. 8 0 0 9

NOTES

repeatedly

key is used for entering a

which character is entered. When adjoining characters are located under the

To change or program the name: Enter the desired name for the speed-

numbers, and punctuation. The number of times a key is pressed determines

to advance to the next character. Refer to the fol-

lowing chart to program information in alphanumeric mode. (Note that let-

In alphanumeric mode, keypad keys are used to enter the desired letters,

In numeric mode, the keypad keys are used to enter numbers 0-9, the

ters correspond to the letters printed on the keypad keys.)

To erase the current name and leave it blank: Press until the name is erased. Then press

*The character available depends on the software version.

TO PROGRAM SYSTEM SPEED DIAL NUMBERS:

Enter the number (up to 48 digits) to be stored.

Enter the speed-dial location code (000-999).

key is used for entering a hyphen, and the colon.

To leave the name the same: Press

While on-hook, enter

same key, press

dial number:

Press

.

0 18

9

#
#
press dial number: Press — — — — — . 0 18 9 # FWD MUTE
FWD
FWD
MUTE
MUTE
# .
#
.
# .
#
.
# .
#
.
 

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8

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Part Number

550.8001

Part Number 550.8001 ADMINISTRATOR’S GUIDE Issue 7.0, Revi sed March 2003 ©Inter-Tel, Inc. 2003 printed in

ADMINISTRATOR’S GUIDE

Issue 7.0, Revised March 2003

©Inter-Tel, Inc. 2003 printed in US

NOTICE

This Inter-Tel Axxess Administrator’s Guide is released by INTER-TEL, INC. as a guide for system and voice mail administrators. It provides information necessary to properly administer the system.

The contents of this guide, which reflect current INTER-TEL standards, are subject to revision or change without notice. Software packages released after the publication of this guide will be documented in addenda to the guide or succeeding issues of the guide.

For additional information, please contact you local INTER-TEL service representative.

For sales, service, or technical support, contact your local authorized Inter-Tel dealer. If you have any questions or comments regarding this manual or other technical documentation, contact Inter-Tel’s Technical Publications Department at:

Tech_Pubs@inter-tel.com

Inter-Tel® is a registered trademark of Inter-Tel, Incorporated. Axxess® is a registered trademark of Inter-Tel, Incorporated. IBM® and OS/2® Warp are registered trademarks of International Business Machines Corporation. MS-DOS® and Microsoft® Windows® are registered trademarks of Microsoft Corporation. AudioCodes™ is a trademark of AudioCodes Ltd.

Table of Contents AXXESS ADMINISTRATOR’S GUIDE — Revised March 2003

Table of Contents

CONTENTS

PAGE

FCC Regulations

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viii

Safety

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xi

Introduction

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Introduction

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Voice Processor

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4

Administrator Procedures

 

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Introduction

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Using DSS/BLF Keys

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36

Voice Mail Administrator Features

 

38

System Hardware

61

Introduction

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62

Station Instruments Optional System

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63

 

85

Axxess System Features

 

87

. Access to the Features

Introduction

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91

Attendant Stations Hunt

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104

Trunk Features

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120

Inter-Tel Phone Features

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135

Multilingual Capability

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142

Intercom Calls

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146

Inter-Station Messages

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152

Off-Hook Voice Announce (OHVA)

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157

Outside Calls

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159

Placing Calls On Hold

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168

Table of Contents AXXESS ADMINISTRATOR’S GUIDE — Revised March 2003

CONTENTS

PAGE

Call Waiting

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171

Call Transfer

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173

. Reverse Transfer

Call Screening

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176

177

Conference Calls

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178

Record-A-Call

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