ASSESSMENT 2

Course Code: BUS 4583

Course Title: ISO Standards and Excellence

Instructions:
a) This is a group project of three or four members.
b) You are required to study and analyze the quality manual assigned/chosen by your group and
submit a detailed audit report. The report must be typed and professional.
c) There is no word limit for the project work. However, you are expected to provide detailed and
sufficient key information.
d) The assessment carries 30% of the total weightage. This will be broken down into 20% report and
10% oral defense.
e) Use HCT report formatting guidelines
f)

Use concise and proper English vocabulary and grammar

g) Check your work using Safe Assign prior to submitting it to BBlearn

h) HCT is committed to creating a learning environment that is honest and ethical, and as such,
academic dishonesty will not be tolerated. Academic dishonesty includes cheating, plagiarism
(copying) or any other attempt to gain an academic advantage in a dishonest or unfair manner.
Breaches of the Academic Honesty Policy will result in dismissal from HCT.
i)

Due in Week 11.

PROJECT GUIDELINES

You have been hired as an Independent Auditor for the purpose of awarding ISO certification. As your
principal responsibility, you are required to perform a registration audit, document review in specific. You
will be responsible for performing a thorough analysis with a specific focus on the organization.
You are required to perform the following tasks:
a) Understand what the organization does, how it operates and summarize relevant and important
information about the company
b) Conduct an audit of the given QMS to verify if it meets the requirements of ISO 9001:2008
c) On the basis of your findings, propose recommendations for improvements if the given QMS does
not meet the requirements. Also, make appropriate recommendations (see below) as well as
recommend an appropriate certification plan for the company.
d) Prepare an audit report that must include, but is not necessarily limited to the above.
PROPOSED FRAMEWORK
Cover page
Table of Contents
Executive Summary
Objective
Organization Profile
Name of the company
Business profile/background information
Processes outlined for quality management
Quality Policy
Quality Objectives
Records
Quality Procedures
Quality Plans
Quality Instructions
Audit Schedule
Auditors
Auditee
Type of Audit
Audit Schedule (Activities to be performed within timeline)
Audit Methodology
Review Findings

Clause

Relates to

Auditor
Feedback
Comments

Reference from QMS

Conclusion
Recommendations ( Based on conclusion and can be put to action rather than being theoretical)
Create a new Quality Policy for your organization following ISO 9001:2008 requirements
Create two new SMART Quality Objectives
Identify the areas of improvement, if any
Identify and explain each of the steps that must be taken by the organisation to achieve
certification.
Provide advice to the organisation for choosing their appropriate accreditation body.
Explain what training requirements will be needed for the organisation as part of this
process.

References (APA Style)

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