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Virtual University MCQs BANK - MCQs Collection from

Online Quizzes
MGT503 Principles of Management Solved MCQs From Quiz # 4
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MGT503 Principles of Management - Virtual University of Pakistan Solved MCQs From Quiz # 4
MGT503 Quiz no.4
06012012
SolvedbySchnoor

Whenthestrength(http://www.vuzs.info)providessuperioranduniquecustomervalueandisdifficultto
imitatethenthedistinctivecompetencecreatesasustainable_______.
Competitiveadvantage
Scope
Resourcedeployment
Effectivestrategy

DellCompanysellsthevarietyofproductslikecomputers,laptops,accessoriesovertheinternet.Dellis
engagedin
Intranet

Extranet
Ecommerce
EBusiness
ThepeoplewhoworkunderthefirstlinemanagersareoftencalledbyallofthefollowingnamesEXCEPT:
Nonmanagers
Supervisors
Skilledworkers
Semiskilledworkers
Aplandevelopedtocarryoutacourseofactionthatisnotlikelyt(http://www.vuzs.info)oberepeatedinthe
futureiscalled:
Singleuseplan
Specificplan
Reactionplan
Directionalplan
Theleaderofanorganizationperforms__________,asperMintzberg.
AnInterpersonalrole
AnInformationalrole
ADecisionalrole
Allofthegivenoptions
Amanagertransmitstheinformationoutsidetheorganization.Heisperformingwhichofthefollowing
role?
Spokesperson
Representative
Disseminator
Agent
Whichofthefollowingskillismostessentialtogetmostoutof(http://www.vuzs.info)thepeople?
Technicalskill
Humanskill
Conceptualskill
Mechanicalskill
Thedegreetowhichjobsarestandardizedandguidedbyrulesandproceduresiscalled:
Workspecialization
Centralization
Decentralization
Formalization
Whichfactorhasbeenthemostrapidlychangingcomponentinanorganizationsgeneralenvironmentin
thepastquartercentury?
Global
Economic
Social
Technological
www.vuzs.info
Monitoringorganizationalprogresstowardsgoalattainmentiscalled:
Planning
Organizing
Leading
Controlling
Question#11of20(Starttime:09:04:09PM)
Whichoneofthefollowingindividualsismostcloselyassociatedwithscientificmanagement?
FrederickTaylor
MaryParkerFollett
HaroldKoontz
MaxWeber
Question#12of20(Starttime:09:04:58PM)
Whichofthefollowingmeansthatyouachievethebestpossiblebalanceamongseveralgoals?

Sacrificing
Satisficing
Minimizing
Optimizing

PERTChartassistsin_________thetaskswithinanorganization.
Budgeting
Scheduling
Evaluating
Finalizing
Question#14of20(Starttime:09:06:13PM)
Asatransportationmanageryouaresupposedtoselecttransportationroutestominimizeshippingcost.Which
optimumtechniquewillbeused?
Forecasting
Projectmanagement
Budgeting
Linearprogramming

Question#15of20(Starttime:09:06:51PM)
Theprocessofmonitoringperformance,comparingitwithgoalsandcorrectinganysignificantdeviationsisknown
as:
Planning
Organizing
Leading
Controlling
Question#16of20(Starttime:09:07:26PM)
NestleandICIhavetakenstepstoaddresshumanrightsissuesintheiroverseasfactories.Thisrepresentthat
thesecompanieshave
Socialobligation
SocialScreening
Sociallyresponsibility
Socialresponsiveness
Question#17of20(Starttime:09:08:05PM)
Asma,anewmanageratXYZInc.primarilyworriesaboutassemblingandcoordinatingthehuman,financial,
physical,andotherresourcesneededtoachievehergoals.WhichfunctionisAsmaprimarilyconcernedabout?
Organizing
Controlling
Planning
Leading
Question#18of20(Starttime:09:09:02PM)
Thesetofstrengths,characteristicsandqualitiesincludingskills,technologies,orresourcesthatdistinguishafirm
fromitscompetitorsiscalled:
Scope
DistinctiveCompetency
Resourcedeployment
Effectivestrategy
Question#19of20(Starttime:09:09:33PM)
AllofthefollowingarethecharacteristicsofanorganizationEXCEPT:
People
Product
Purpose
Structure
Question#20of20(Starttime:09:10:22PM)
MostofthecountriesintheworldaremovingtowardsglobalizationallofthefollowingreasonsEXCEPT:
Forfreemarketeconomy
Forliberalizationintrade
Increaseefficiency
Refutationofeconomicpower

Whichofthefollowingmanagementthinkercreatedaroleclassificationsystembasedonhowmanagersspend
theirtimeatworktodescribeamanager'srole?
Selectcorrectoption:
PeterBrabeckLetmathe
AbrahamMaslow
AndreaJung
HenryMintzberg
Theprocessofcollaborativegoalsettingbyamanagerandsubordinatetheextenttowhichgoalsare
accomplishedisamajorfactorinevaluatingandrewardingthesubordinatesperformance.Itiscalled:
Selectcorrectoption:
Managementbyobjective
Managementbyresources
Managementbyauthority
Managementbysystem
Whichofthefollowingistheprocessofdevelopingbusinessestopursuetrendsandchangesthatnooneelsehas
seenbefore?
Selectcorrectoption:
Entrepreneurship
Divisionoflabor
Evolution
Ecommerce
Whatisthebesttermtodescribetheprocessofattemptingtoinfluenceotherpeopletoattaintheorganization's
objectives?
Planning
Organizing
Leading
Controlling
Anorganizationthatassignsspecialistsfromdifferentfunctionaldepartmentstoworkononeormorethanone
projectsbeingledbyprojectmanagersiscalled
TeamOrganization
VirtualOrganization
Matrixorganization
LearningOrganization
Activitiessuchastakingvisitorstodinnerandattendingribboncuttingceremoniescomeunderwhichofthe
followingmanagementrole?
Leader
Liaison
Figurehead
Negotiator
Thedegreetowhichdecisionmakingisconfinedatasinglepointinanorganizationisdescribedas__________.
Unityofcommand
Chainofcommand
Spanofmanagement
Centralization
Globalcompetition,acceleratedproductdevelopmentbycompetitors,andincreaseddemandsbycustomersfor
betterservicehaveencouragedorganizationstobecomemore___________.
Organic
Mechanistic
Technologicallypure
Taskoriented
Theideathatemployeesshouldalsosharetheprofitoforganizationwasgivenby:
Selectcorrectoption:
FrederickTaylor
RobertOwen
CharlesBabbage
W.EdwardsDeming
Plantmanagerscomeunderwhichoffollowingmanagementlevels?
Firstlinemanagers
Nonmanagerialemployees

Middlemanagers
Topmanagers
WhenShumailaiscomparingactualsalesfigureswithgoalsestablishedearliertoseeifherdepartmentmetthe
target,sheisperformingwhichofthefollowingfunctions?
Planning
Organizing
Leading
Controlling
Whichoneofthefollowingethicalapproachesexemplifiesthebeliefthateverypersonhasfundamentalhuman
rightsthatshouldberespectedaswellasprotected?
Selectcorrectoption:
Justiceapproach
Rightsapproach
Individualismapproach
Utilitarianismapproach

________,identifiestheorderofactivitiestobeperformedinordertoachieveaparticulargoal.
Selectcorrectoption:
Budgeting
Linearprogramming
Breakevenanalysis
Scheduling
Alllevelsofmanagementbetweenthesupervisorylevelandthetopleveloftheorganizationaretermedas:
Middlemanagers
Firstlinemanagers
Supervisors
Foremen
Asituationinwhichanorganizationisnotimplementingvaluablestrategiesthatarebeingimplementedby
competingorganizationiscalled:
Competitivedisadvantage
Distinctivecompetencies
Competitiveedge
Competitiveparity
Abudgetisanexampleofwhichofthefollowingplan?
Strategicplan
Singleuseplan
Informalplan
Standingplan
Themanagementfunctionthatspecifiesgoalstobeachievedanddecidinginadvancetheappropriateactionsto
achievethosegoalsis:
Leading
Controlling
Organizing
Planning
_______________isasituationthatoffersastrongpotentialforsignificantorganizationalgainifappropriateactions
aretaken
Crisesproblem
Opportunityproblem
Nonecrisesproblem
Noneofabove
PakistanFederalgovernmenthaspasseddisabilitiesactof2005toprotectrightsofdisablepersonsandtogive
themflexibilityinjob.Thiscomesunderwhichofthefollowingenvironmentalsubcontext
Economic
Sociocultural
Political/legal
Technological

WhichofthefollowingstatementbestdescribesSocialObligation?
Selectcorrectoption:
Firmscapacitytoadaptchangingsocialcondition
Applyingsocialcriteriatoinvestmentdecisions
Firmsobligationpursuelongtermgoalsthataregoodforsociety
Firmsobligationtomeetitseconomic&legalresponsibilities
Question#1of20(Starttime:09:37:01PM)TotalMarks:1
Whichofthefollowingviewisconcernedwithrespectingandprotectingindividuallibertiesandprivilegessuchas
therightstoprivacy,freedomofconscience,freespeech,lifeandsafety,anddueprocess?
Selectcorrectoption:
Utilitarianview
Rightsview
Theoryofjusticeview
Integrativesocialcontractstheoryview
Question#2of20(Starttime:09:38:11PM)TotalMarks:1
Communicationshouldbe:
Selectcorrectoption:
FromToptoBottomlevel
FromBottomtotop
2way
Question#3of20(Starttime:09:39:05PM)TotalMarks:1
Whichtypeofenvironmentisbestsuitedformechanisticorganizations?
Selectcorrectoption:
Dynamic
Manufacturing
Service
Stable
Question#4of20(Starttime:09:40:13PM)TotalMarks:1
Globalcompetition,acceleratedproductdevelopmentbycompetitors,andincreaseddemandsbycustomersfor
betterservicehaveencouragedorganizationstobecomemore___________.
Selectcorrectoption:
Organic
Mechanistic
Technologicallypure
Taskoriented
Question#5of20(Starttime:09:41:37PM)TotalMarks:1
Theprocessthroughwhichrawmaterialschangedintoconsumerproductsistermedas:
Selectcorrectoption:
Developmentprocess
Transformationprocess
Marketingprocess
Procurementprocess
Question#6of20(Starttime:09:42:36PM)TotalMarks:1
Thebestwaytocharacterizemanagementistosaythatitis:
Selectcorrectoption:
Partoftheeconomy
Anactivityorprocess
Anovercrowdedcareerfield
Oneofthechiefdifficultiesformostfirms

Question#7of20(Starttime:09:44:09PM)TotalMarks:1
Theideathatemployeesshouldalsosharetheprofitoforganizationwasgivenby:
Selectcorrectoption:
FrederickTaylor
RobertOwen
CharlesBabbage
W.EdwardsDeming

Question#8of20(Starttime:09:45:22PM)TotalMarks:1
Computersandcampusfacilitiesgiventoauniversityarecalledits:
Selectcorrectoption:
Humanresources
Financialresources
Physicalresources
Informationresources

Question#9of20(Starttime:09:46:54PM)TotalMarks:1
Whichisthemostcommoncauseofbusinessfailure?
Selectcorrectoption:
Insufficientcapital
Unstablemarket
Insufficientexperience
Poorentrepreneurship

Question#10of20(Starttime:09:48:20PM)TotalMarks:1
GANTTChartisatoolof:
Selectcorrectoption:
Budgeting
Linearprogramming
Breakevenanalysis
Scheduling

Question#11of20(Starttime:09:49:13PM)TotalMarks:1
Transformationprocesswithinasystemtransfers:
Selectcorrectoption:
Rawmaterialsintoinputs
Inputsintorawmaterials
Outputintofinishedgoods
Inputsintofinishedgoods
Question#12of20(Starttime:09:50:32PM)TotalMarks:1
SalesresponsibilitiesdividedintotheSouthwest,Midwest,southern,northern,andwesternregionswouldbean
exampleofwhattypeofdepartmentalization?
Selectcorrectoption:
Product
Geographic
Process
Outcome
Question#13of20(Starttime:09:51:24PM)TotalMarks:1
IntheMBOsystem:
Selectcorrectoption:
Objectivesaredeterminedbymanagement
Goalsareonlyreviewedatthetimeofcompletion
Goalsareusedascontrols
Question#14of20(Starttime:09:52:53PM)TotalMarks:1
Anorganicorganizationalstructureischaracterizedby
Selectcorrectoption:
Minimalformalization
Rigiddepartmentalization
Narrowspansofcontrol
Highformalization

Question#15of20(Starttime:09:54:22PM)TotalMarks:1
InXYZCompanyHRdirectorhasnegotiatedwithstrikingemployeeswhoweredemandingforincreasein
salariesduetoinflation.Hehasperformedtheroleof
Selectcorrectoption:
Leader
Negotiator
Liaison
Question#16of20(Starttime:09:55:53PM)TotalMarks:1
AlloffollowingareelementsofplanningfunctionEXCEPT
Establishingstrategies
DevelopingPlans
MonitoringPerformance
Coordinateactivities
Question#17of20(Starttime:09:57:07PM)TotalMarks:1
WhichofthefollowingstatementbestdescribesSocialObligation?
Firmscapacitytoadaptchangingsocialcondition
Applyingsocialcriteriatoinvestmentdecisions
Firmsobligationpursuelongtermgoalsthataregoodforsociety
Firmsobligationtomeetitseconomic&legalresponsibilities
Question#18of20(Starttime:09:57:53PM)TotalMarks:1
Inordertocommunicate,motivateanddelegateamanagermusthave:
Politicalskills
Conceptualskills
Technicalskills
Interpersonalskills
Question#19of20(Starttime:09:58:47PM)TotalMarks:1
Inthepyramidoflevelsofmanagement,nonmanagerialstaffisplacedat/in:
Top
Middle
Bottom
Noneofthegivenoptions
Question#20of20(Starttime:09:59:42PM)TotalMarks:1
Howwouldyoudefinetheproblemifalloutcomesofeveryalternativeareknown?
Selectcorrectoption:
Boundedrationality
Unboundedrationality
Certainty
Uncertainty
The process of monitoring performance, comparing it with goals and correcting any significant deviations
isknownas:
Planning
Organizing
Leading
Controlling
Mr. A is a Manager on XYZ company he has a reputation for being an open and honest person and
understandshowtomotivateemployeesandcustomers,hesaidtohavegood____________skills.
Sales
Political
Interpersonal
Technical
Someone who works with and through other people by coordinating their work activities to accomplish
organizationalgoalsiscalled:
AVeryintelligent:Individual
ASupervisorofProductionWork
AManager

AnoperationSupervisor
XYZCompanyhaspolicyofemployeesJobsecurity,careerprogressandensurethatreplacementareavailableto
fillvacancies.Thiscompanyispracticingwhichofthefollowingprinciple.
Initiative
Remuneration
Espritdecops
Stabilityiftenderofpersonnel
SWOTanalysisdividesorganizationalstrengthintotwocategoriesCommonstrengthand______________.
Strategicimitation
CompetitiveParity
DistinctiveCompetencies
TheContinueslineifauthoritythatextendsfromtheupperlevelofmanagementtothelowestlevelsofthe
organizationiscalled:
Authoritylineofresponsibility
UnityofCommerce
Responsibilityfactor
Chainofcommand
WhichethicalapproachguidedbywhatwillresultinthegreatestgoodforthegreatestnumberofPeople?
MoralRightsApproach
Individualapproach
UtilitarianApproach
JusticeApproach
PlansthatProvideguidelinesformactivitiestobeperformedrepeatedlylikepolicy,procedurearecalled.
SingleUsePlans
StandardPlans
ContingencyPlan
SnortermPlams
Whichisthemostcommoncauseofbusinessfailure?
InsufficientCapital
Unstablemarket
Insufficientexperience
PoorEntrepreneurship
Readingofabusinessjournal,publicationonregularbasistogatherinformationforupcomingbusinesstends, this
roleiscalled
Disseminator
Liaison
Spokesperson
Monitor
Which of the following is the accountability for the achievement of objectives, the use of resources, and the
adherencetoorganizationalpolicy?
Power
Responsibility
Authority

Planning
OrganizationscanplayroleinaddressingglobalenvironmentissuesthroughallofthefollowingwaysEXCEPT:
GreeningofManagement
DepletionofnaturalResources
FulfillingtheirSocialObligation
Avoidingindustrialaccidents
SystemTheoryandContingencyTheoryarerelatedtowhichofthefollowing
________________
Classicaltheories
Betavoaddetheories
Conterporary
__________________ are large scale action plans of an organization for interacting with environment in order to
achievelongtermgoals.
Objectives
StrategicGoals
Strategic
Actions
Hawthornestudieswereaseriesofearlyexperimentsthatfocusedon:
Selectcorrectoption:
Behaviorintheworkplace(NOTSURE)
Ethicsintheworkplace
Groupnorms
Interpersonaldynamics
Selectinganalternativeinthedecisionmakingprocessisaccomplishedby:
Selectcorrectoption:
Choosingthealternativewiththehighestscore
ChoosingtheOneYouLikeBest
Selectingthealternativethathasthelowestprice
Selectingthealternativethatisthemostreliable

Aplandevelopedtocarryoutacourseofactionthatisnotlikelytoberepeatedinthefutureiscalled:
Selectcorrectoption:
Singleuseplan
Specificplan
Reactionplan
Directionplan

Concernforemployeemotivationismostcloselyassociatedwithwhichofthefollowingmanagementapproach?
Selectcorrectoption:
Bureaucracy
Organizationalbehavior
Scientificmanagement
Systems

Interestrates,inflationrates,andstockmarketindexesareallexamplesofwhichofthefactorofanorganizations
generalenvironment?
Selectcorrectoption:
Economic

Political
Social
Technological
Whichfactorhasbeenthemostrapidlychangingcomponentinanorganizationsgeneralenvironmentinthepast
quartercentury?
Selectcorrectoption:
Global
Economic
Social
Technological
Theprocessofmonitoringperformance,comparingitwithgoalsandcorrectinganysignificantdeviationsisknown
as:
Selectcorrectoption:
Planning
Organizing
Leading
Controlling
WhenUsmandecidestodeployemployeestoanotherdepartmentthatislaggingbehindinproduction,heisacting
inwhichofthefollowingroles?
Selectcorrectoption:
Spokesperson
Negotiator
Leader
Resourceallocator
Thegreatertheriskinvolvesinmakingadecision,thegreaterthe:
Selectcorrectoption:
Outcomes
Informationavailable
Rewards
Uncertainty
Eachsubordinateshouldreporttooneandonlyonesuperioriscalled:
Selectcorrectoption:
Authority
Unityofcommand
Unityofdirection
Order
Whichofthefollowingispartofthe14principlesofmanagementidentifiedbyHenriFayol?
Selectcorrectoption:
Scalarchain
Innovation
Efficiency
Motivation
Alearningorganizationhasdevelopedits________.
Selectcorrectoption:
Educationaldepartmenttokeepemployeestrained
Capacitytoadaptandchange
Barrierstoentryofitsmarkets
Asustainablecompetitiveadvantagethatiseasytomaintain
Whichofthefollowingisnotasuggestionformotivatingemployees?
Selectcorrectoption:
Recognizeindividualdifferences

Makesgoalsverydifficulttoachieve
Matchpeopletojobs
Individualizerewards
InMaslow'sneedhierarchy,ahealthyworkenvironmentisanexampleofwhattypeofneed?
Selectcorrectoption:
Physiological
Esteem
Safety
Social
Theplanswhichdealwithfairlysmallsetofactivitiesarecalled:
Selectcorrectoption:
Strategicplan
Tacticalplan
Operationalplan
Personalplan
Whichofthefollowingisknownastheprocessofgettingactivitiescompletedefficientlyandeffectivelywithand
throughotherpeople?
Selectcorrectoption:
Leading
Management
Supervision
Controlling
Whichofthefollowingdescribe(s)aglobalmarketplace?
Selectcorrectoption:
Theentireworldisamarketplace
Nationalbordersareirrelevant
Thepotentialfororganizationstogrowexpandsdramatically
Allofthegivenoptions
Theassignmentofneworadditionalresponsibilitiestoasubordinateiscalled:
Selectcorrectoption:
Coordination
Specialization
Delegation
Spanofcontrol

Whichofthefollowingmanagementthinkercreatedaroleclassificationsystembasedonhowmanagersspend
theirtimeatworktodescribeamanager'srole?
Selectcorrectoption:
PeterBrabeckLetmathe
AbrahamMaslow
AndreaJung
HenryMintzberg
Whichexpectancytheorylinkageexplainsthedegreetowhichastudentdesiresagoodjob?
Selectcorrectoption:
Expectancy
Efforttoperformance
Inputtooutcome
Valence
Theassignmentofneworadditionalresponsibilitiestoasubordinateiscalled:
Selectcorrectoption:
Coordination

Specialization
Delegation
Spanofcontrol
Whichethicalapproachisguidedbywhatwillresultinthegreatestgoodforthegreatestnumberofpeople?
Selectcorrectoption:
MoralRightsapproach
Individualapproach
Utilitarianapproach
Justiceapproach
Lowlevelmanagementhasacompleteauthoritytomakedecisionsincaseof:
Selectcorrectoption:
Centralization
Decentralization
ScalarChain
Order
Whichoneofthefollowingindividualsismostcloselyassociatedwithscientificmanagement?
Selectcorrectoption:
FrederickTaylor
MaryParkerFollett
HaroldKoontz
MaxWeber

Eachsubordinateshouldreporttooneandonlyonesuperioriscalled:
Selectcorrectoption:
Authority
Unityofcommand
Unityofdirection
Order

Therearemanyhealthcareproductsmanufacturers.XYZCompanymanufacturesonlypersonalhygieneproducts.
Itmarketssuchproductsdeodorant,bodypowder,bodycreams,andexfoliates.Becauseitonlystocksbodycare
andpersonalhygieneproducts,itisusing___strategy.
Selectcorrectoption:
Prospecting
Emergent
Focus
Costleadership
Whenmanagersgivegoalstoemployees,theymustalways:
Selectcorrectoption:
Useemployeerecognitionasareward
Providefeedbacktotheemployees
Lettheemployeesparticipateinsettingthegoals
Allofthegivenoptions
Theorganizationthathasdevelopedthecapacitytocontinuouslylearn,adapt,andchangeiscalled:
Selectcorrectoption:
Virtualorganization
Learningorganization
Traditionalorganization
Bureaucraticorganization

Yourfirmsattorneyhaswhichofthefollowingpowerwhengivinglegaladvice?
Selectcorrectoption:
Legitimate
Status
Expert
Coercive
Whichofthefollowingisafunctionofhowmuchdecisionmakingauthorityispusheddowntolowerlevelsinthe
organization?
Selectcorrectoption:
Departmentalization
Centralization
Spanofcontrol
Power

Organizationsthatarehighlyflexibleandadaptivearedescribedaswhichofthefollowing?
Selectcorrectoption:
Organic
Mechanistic
Rational(NOTSURE)
Intuitive

AhumanresourcemanagerattendingalocalSocietyforHumanResourceManagementmeetingwouldbe
functioninginwhichofthefollowingrole?
Selectcorrectoption:
Informational
Leader
Liaison
Disseminator
Whichtypeofenvironmentisbestsuitedformechanisticorganizations?
Selectcorrectoption:
Dynamic
Manufacturing
Service
Stable
ThemostoutspokenadvocateoftheclassicalviewofsocialresponsibilityiseconomistandNobelprizewinner:
Selectcorrectoption:
CarnegieMilton
CharlesDarwin
MiltonFreeman
MiltonFriedman
Intraditionalgoalsetting,thegoalsaresetatthetoplevelofmanagementandafterthatthey:
Selectcorrectoption:
Becometheresponsibilityoffirstlinemanagement
Arebrokendownintosubgoalsforeachleveloftheorganization
Alltheeffortstoachievethegoalsaredirectedbytopmanagement
Aredelegatedtothenextlowerleveltobeachieved
Whichofthemanagementtasksisthemostimportantforasupervisorymanager?
Selectcorrectoption:
Planning
Organizing
Controlling
Staffing
Abudgetisanexampleofwhichofthefollowingplan?

Selectcorrectoption:
Strategicplan
Singleuseplan
Informalplan
Standingplan

Whichofthefollowingisthefinalstepinthedecisionmakingprocess?
Selectcorrectoption:
Identifyingtheproblem
Evaluatingthedecisionseffectiveness
Identifyingdecisioncriteria
Selectinganalternativethatcanresolvetheproblem
Thebehavioraldimensionofleadershipinvolvingtheconcernthattheleaderhasforthefeelings,needs,personal
interest,problems,andwellbeingoffollowersisreferredtoaswhichofthefollowing?
Selectcorrectoption:
Consideration
Initiatingstructure
Autocratic
Democratic

Whattypeofanorganizationactivelycreates,acquires,andtransfersknowledgewithinitselfandisabletomodify
itsbehaviortoreflectnewknowledge?
Selectcorrectoption:
Enlightenedorganization
Conceptualizedorganization
Learningorganization
Modernorganization
AprimarybenefitofMBOis:
Selectcorrectoption:
Avoidcompetition
Resistanceagainstnewentrance
Improveemployeemotivation
Increaseresources
Functionaldepartmentalizationgroupsjobsbywhichofthefollowing?
Selectcorrectoption:
Taskstheyperform
Territoriestheyserve
Productsorservicestheymanufactureorproduce
Typeofcustomertheyserve
HenriFayol,aFrenchindustrialist,firstanalyzedwhatmanagersdoanddividedthatworkintofunctions.Thestudy
ofthemanagementfunctionthatdefinesgoalsandestablishesstrategiestoachievethemiscalled:
Selectcorrectoption:
Planning
Organizing
Leading
Controlling
Whichoneofthefollowingitemsbestreflectstheextenttowhichasocietyplacesahighvalueonreducingrisk
andinstability?
Selectcorrectoption:
Uncertaintyavoidance
Powerdistance
Masculinity/femininity
Longterm/shorttermorientation

Whenamangermadeadecisionandheisuncertainabouttheoutcomes.Hisdecisionislikelytobe:
Selectcorrectoption:
OfPoorQuality
Unacceptable
Successful
Risky

Forecastingtechniquesfallintowhichofthefollowingtwocategories?
Selectcorrectoption:
Fixedassetandhumancapital
Predictiveandconfirmatory
Quantitativeandqualitative
Empiricalandconceptual
Aplandevelopedtocarryoutacourseofactionthatisnotlikelytoberepeatedinthefutureiscalled:
Selectcorrectoption:
Singleuseplan
Specificplan
Reactionplan
Directionalplan
Theorganizationwhichhasnointeractionwithitsexternalenvironmentiscalled:
Selectcorrectoption:
Opensystem
Closedsystem
Noninteractivesystem
Moderatedsystem

Whichfamousmanagementthinkerwasrelatedwiththedevelopmentof"TheoryX"?
Selectcorrectoption:
DouglasMcGregor
AbrahamMaslow
FrederickHerzberg
ChesterBarnard

Themanagementfunctionthatspecifiesgoalstobeachievedanddecidinginadvancetheappropriateactionsto
achievethosegoalsis:
Selectcorrectoption:
Leading
Controlling
Organizing
Planning

Monitoringorganizationalprogresstowardsgoalattainmentiscalled:
Selectcorrectoption:
Planning
Organizing
Leading
Controlling

Organizationalcultureissimilartoanindividuals:
Selectcorrectoption:
Skills

Personality
Motivation
Ability

WhichofthefollowingisNOTanexampleofanorganizationsgeneralenvironment?
Selectcorrectoption:
Economicconditions
Politicalconditions
Socialconditions

WhopresentedtheConceptofQuality?
Selectcorrectoption:
HenriFayol
Prof.HenryMintzberg
Frank&LillianGilbreth
Prof.EdwardDeming
Inordertocommunicate,motivateanddelegateamanagermusthave:
Selectcorrectoption:
Politicalskills
Conceptualskills
Technicalskills
Interpersonalskills

Whichofthefollowingdepartmentalizationisusedmoreinrecentyearstobettermonitortheneedsofcustomers
andtorespondtochangesinthoseneeds?
Selectcorrectoption:
Needsbased(NOTSURE)
Functional
Process
Customer

Whichofthefollowingiscalledoutputofasystem?
Selectcorrectoption:
Services
Material
Human
Informationresource

Whoiscreditedforthetheoryofmotivationbasedonthehierarchyofneeds?
Selectcorrectoption:
AbrahamMaslow
DouglasMcGregor
HenriFayol
MaryParkerFollett

WhichofthefollowingisNOTanexampleofaconstituencythatmakesupthespecificenvironment?
Selectcorrectoption:
Customers
Sociocultural
Suppliers
Competitors
TheSWOTapproachassessesanorganization's:
Selectcorrectoption:
Speed,Wants,Order,Timing

Studies,Workflows,Opportunities,Trials
Strengths,Weaknesses,Opportunities,Threats
Signs,Worries,Objectives,Techniques

Anofficesupplyfirmthathasthreedepartmentsbaseduponretail,wholesale,andgovernmentalcustomersis
usingwhichofthefollowingtypesofdepartmentalization?
Selectcorrectoption:
Functional
Product
Customer
Geographic
Todeterminethe___________,amanagermustdeterminewhatisrelevantorimportantinresolvingtheproblem.
Selectcorrectoption:
Geocentricbehaviorneeded
Numberofallowablealternatives
Weightingofdecisioncriteria
Decisioncriteria

Amanagerwhostrivestoensuretheactivitiesoftheorganization'semployeesaresupportedandblendwellwith
thoseofindividualsoutsidethefirmcouldbesaidtoholdwhichofthefollowinginterpersonalrolewithinthe
company?
Selectcorrectoption:
Liaison
Disseminator
Figurehead
Entrepreneur

(USMANKHALID)
Whatwouldbethebestdescriptionofplansthatfocusonthebroadfutureoftheorganizationandincorporateboth
externalenvironmentaldemandsandinternalresourcesintomanagers'actions?
Selectcorrectoption:
Operationalplans
Tacticalplans
Strategicplans
Holisticplans

WhichofthefollowingscientistismostcloselyassociatedwiththeHawthornestudies?
Selectcorrectoption:
Adams
Mayo
Lawler
Barnard

Whenobjectivesarenotwrittendownorrarelyverbalized,andtheplanningisgeneralandlackscontinuity,whichof
thefollowingtypesofplanningisused?
Selectcorrectoption:
Environmentalplanning
Economicplanning
Informalplanning
Formalplanning

Whichofthefollowingisthepowerthatrestsontheleadersabilitytopunishorcontrol?
Selectcorrectoption:
Rewardpower
Coercivepower
Expertpower
Referentpower

Inspiringpeopletobehighperformeriscalled:
Selectcorrectoption:
Controlling
Leading
Planning
Organizing

Whichofthefollowingtheoryiscurrentlythemostwidelyacceptedwhendescribingemployeemotivation?
Selectcorrectoption:
Reinforcement
Threeneed
Expectancy
Equity

Activitiessuchastakingvisitorstodinnerandattendingribboncuttingceremoniescomeunderwhichofthe
followingmanagementrole?
Selectcorrectoption:
Leader
Liaison
Figurehead
Negotiator
LGandSonyelectronicsagreedtocooperateondevelopingnewtechnologies.Representativesfromeachfirm
meetregularlytocoordinatethisnewventure.Whichofthefollowingrolesthesemangersareplaying?
Selectcorrectoption:
Liaison
Leader
Disseminator
Spokesperson

Askillorcapabilitythatenablesanorganizationtoconceiveofandimplementitsstrategiesisits:
Selectcorrectoption:
Strength
Weakness
Opportunity
Threat

Thetaskenvironmentoforganizationsconsistsofconstituenciesthathaveadirectimpactonmanagersdecisions
andactions.Themainconstituenciesaremadeupofcustomers,suppliers,competitors,and________.
Selectcorrectoption:
Legislators
Pressuregroups
Employees
Lawyers

Setofprocessesinvolvedincreatingordeterminingthestrategiesoftheorganizationiscalled:
Selectcorrectoption:
Strategyformulation

Strategyimplementation
Strategyevaluation
Strategyimitation

Whattypeofanorganizationactivelycreates,acquires,andtransfersknowledgewithinitselfandisabletomodify
itsbehaviortoreflectnewknowledge?
Selectcorrectoption:
Enlightenedorganization
Conceptualizedorganization
Learningorganization
Modernorganization

Whichofthefollowingisageneralstatementorunderstandingthatguideorchannelizethinkingindecisionmaking?

Selectcorrectoption:
Policy
Procedure
Rule
Project

Whichofthefollowingisaprocessthatinvolvesmanagersfromallpartsoftheorganizationintheformulationof
strategicgoals?
Selectcorrectoption:
Strategicmanagement
Strategicpositioning
Strategicplanning
Strategicorganizing

Maslow'sneedhierarchy,ahealthyworkenvironmentisanexampleofwhattypeofneed?
Selectcorrectoption:
Physiological
Esteem
Safety
Social
Whatwouldbethebestdescriptionofplansthatfocusonthebroadfutureoftheorganizationandincorporateboth
externalenvironmentaldemandsandinternalresourcesintomanagers'actions?
Operationalplans
Tacticalplans
Strategicplans
Holisticplans

WhichofthefollowingisNOTakeyelementoftheTotalQualityManagementapproach?
Focusonthecustomer
Employeeinvolvement
Continuousimprovement
Focusonthesupplier


Whencallcentermanagersspendmuchoftheirtimemonitoringcustomercallsandgivingemployeesfeedback
abouthowtoimprovetheirdialoguewithcustomersinthefuture,thesemanagersareusingwhichofthefollowing
skills?
Technical
Conceptual
Situational
Ethical
Theprocessofselectingdecisioncriteriaisaccomplishedby:
Massagingthedatathatwillsupportagivendecision
Flippingacointoproducea5050chanceofbeingright
Determiningwhatisrelevantinmakingthedecision
Examiningthedifferenceintheopportunitiesavailable

Alternativesthatanorganizationchoosesfromitsoperationsacrossseveralindustriesandseveralmarketsis
called:
Businesslevelstrategy
Corporatelevelstrategy
Functionallevelstrategy
Marketlevelstrategy

IntheMBOsystem:
Objectivesaredeterminedbymanagement
Goalsareonlyreviewedatthetimeofcompletion
Goalsareusedascontrols
Progressisperiodicallyreviewed
Strategicplanscoverabroaderviewoftheorganizationandincludetheformulationofgoals,whereasoperational
plansdefinewaysto:
Maximizetheorganizationsprofits
Achievethegoals
Minimizethenumberofemployees
Providethemostefficientmethodsofproduction
Thefirststepinthedecisionmakingprocessiswhichofthefollowing?
Developingdecisioncriteria
Allocatingweightstothecriteria

Analyzingalternatives
Identifyingaproblem
Askillorcapabilitythatenablesanorganizationtoconceiveofandimplementitsstrategiesisits:
Strength
Weakness
Opportunity
Threat
Themanagementfunctionthatspecifiesgoalstobeachievedanddecidinginadvancetheappropriateactionsto
achievethosegoalsis:
Leading
Controlling
Organizing
Planning

Theplanswhichdealwithfairlysmallsetofactivitiesarecalled:
Strategicplan
Tacticalplan
Operationalplan
Personalplan

Abudgetisanexampleofwhichofthefollowingplan?
Strategicplan
Singleuseplan
Informalplan
Standingplan

Whichofthefollowingcanbedefinedastheartandscienceofformulating,implementingandevaluatingcross
functionaldecisionsthatenableanorganizationtoachieveitsobjectives?
Strategyformulation
Strategyevaluation
Strategyimplementation
Strategicmanagement

WhichofthefollowingisNOToneofthesituationalfactorsthoughttoinfluencetherelationshipbetweenleader
behaviorandsubordinatemotivationtoperforminthepathgoaltheory?

Preferencesoftheleader
Subordinatelocusofcontrol
Characteristicsoftheworkgroup
Taskstructure

Socialobligationistheobligationofabusinesstomeetits:
Selectcorrectoption:
Socialandtechnologicalresponsibilities
Economicandsocialresponsibilities
Technologicalandeconomicresponsibilities
Economicandlegalresponsibilities

AllofthefollowingaretheexamplesoftheactionsthatcanbetakeninstrategyimplementationstageEXCEPT:
Selectcorrectoption:
Changingorganization'spricingstrategy
Developingnewemployeebenefits
Transferringmanagersamongdivisions
Takingcorrectiveactionwhenneeded
Themethodbywhichstrategiesareoperationalzedorexecutedwithintheorganizationiscalled:
Selectcorrectoption:
Strategyimplementation
Strategyevaluation
Strategyformulation
Strategyimitation
Theideathatemployeesshouldalsosharetheprofitoforganizationwasgivenby:
Selectcorrectoption:
FrederickTaylor
RobertOwen
CharlesBabbage
W.EdwardsDeming
Insomecountries,suchasVenezuela,titles,rank,andstatuscarryalotofweight.Thesecountrieshavealarge:
Selectcorrectoption:
Powerdistance
Uncertaintyavoidance
Shortversuslongtermorientation
Individualismversuscollectivism
Whichofthefollowingisassociatedwiththeclassicalviewofsocialresponsibility?
Selectcorrectoption:
EconomistRobertReich
Concernforsocialwelfare
Stockholderfinancialreturn
Voluntaryactivities

Whichofthefollowingmanagementthinkercreatedaroleclassificationsystembasedonhowmanagersspend
theirtimeatworktodescribeamanager'srole?
Selectcorrectoption:
PeterBrabeckLetmathe
AbrahamMaslow
AndreaJung
HenryMintzberg
Whichofthemanagementtasksisthemostimportantforasupervisorymanager?
Selectcorrectoption:
Planning
Organizing
Controlling
Staffing

Forecastingtechniquesfallintowhichofthefollowingtwocategories?
Selectcorrectoption:
Fixedassetandhumancapital
Predictiveandconfirmatory
Quantitativeandqualitative
Empiricalandconceptual
Whichofthefollowingtheoryiscurrentlythemostwidelyacceptedwhendescribingemployeemotivation?
Selectcorrectoption:
Reinforcement
Threeneeds
Expectancy
Equity

Aleader,suchasBillGatesofMicrosoft,whocaninspirefollowersabovetheirownselfinterestsandcanhavea
profoundeffectontheirperformance,areknownaswhichofthefollowing?
Selectcorrectoption:
Transactionalleaders
Directiveleaders
Informationalleaders
Transformationalleaders
Asituationinwhichanorganizationisnotimplementingvaluablestrategiesthatarebeingimplementedby
competingorganizationiscalled:
Selectcorrectoption:

Competitivedisadvantage
Distinctivecompetencies
Competitiveedge
Competitiveparity
Whichofthefollowingtermisdefinedasabusinessfirmsobligation,beyondthatrequiredbylawandeconomics,
topursuelongtermgoalsthataregoodforsociety?
Selectcorrectoption:

Socialobligation
Socialresponsibility
Socialscreening
Valuesbasedmanagement
FeedBackof____isnecessarytoimprovethequalityoftheproduct.
Selectcorrectoption:
Customers
Employees
Investors
Allofthegivenoptions

Whichofthefollowingistheaccountabilityfortheachievementofobjectives,theuseofresources,andthe
adherencetoorganizationalpolicy?
Selectcorrectoption:
Power
Responsibility
Authority
Planning
Whichmanagementtheoryfocusesonmanagingthetotalorganization?
Selectcorrectoption:
Scientificmanagement
Administrativemanagement
Behavioralmanagement
Quantitativemanagement

Communicationshouldbe:
Selectcorrectoption:
FromToptoBottomlevel
FromBottomtotop
2way
Noneofthegivenoption

Thefollowingistheprocessofdevelopingbusinessestopursuetrendsandchangesthatnooneelsehasseen
before?
Selectcorrectoption:
Entrepreneurship
Divisionoflabor
Evolution
Ecommerce
Alearningorganizationhasdevelopedits________.
Selectcorrectoption:
Educationaldepartmenttokeepemployeestrained
Capacitytoadaptandchange
Barrierstoentryofitsmarkets
Asustainablecompetitiveadvantagethatiseasytomaintain
Thegreatertheriskinvolvesinmakingadecision,thegreaterthe:
Selectcorrectoption:
Outcomes
Informationavailable
Rewards(NOTSURE)
Uncertainty


Askillandcapabilityheldbynumerouscompetingfirmsiscalled:
Selectcorrectoption:
Commonstrength
Competitiveedge
Competitiveparity
Distinctivecompetencies
Thequantitativeapproachhascontributeddirectlyintheareasof:
Planningandcontrol
Controlandleading
Organizingandcontrol
Planningandleading

Whichofthefollowingearlyadvocatesoforganizationalbehaviorwasthefirsttoarguethatorganizations
wereopensystems?
RobertOwens
HugoMunsterberg
MaryParkerFollett
ChesterBarnard

Thepeopleatthebottomoftheorganizationgenerallydealwithrepetitiveandfamiliarproblemssuchas
workerswhoarelateormachinerythatbreaksdown.Asaresult,mostofthedecisionsmadebyfirstline
supervisorsare:
Programmeddecisions
Illstructureddecisions
Noveldecisions
Nonprogrammeddecisions

Themethodbywhichstrategiesareoperationalzedorexecutedwithintheorganizationiscalled:
Strategyimplementation
Strategyevaluation
Strategyformulation
Strategyimitation
Thebeliefthatbusinessesshouldberesponsiblebecausesuchactionsarerightfortheirownsakeis
knownaswhichargumentforsocialresponsibility?
Publicexpectation
Ethicalobligation
Publicimage
Discouragementofgovernmentregulation

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