Beruflich Dokumente
Kultur Dokumente
Social screening
Social responsibility
Social obligation
Values-based management
2. The balanced scorecard measures organizational performance against
previously established standards. Which of the four functions of management
relates most closely to setting these standards?
Controlling
Leading
Organizing
Planning
3. Budgets can be used as tools within which two functions of management?
Legitimate power
Coercive power
Expert power
Referent power
5. If Carol Reece is a charismatic leader, which of the following characteristics is
she most likely to possess?
Consideration structure
Intelligence structure
Initiating structure
Psychological structure
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7. On Monday, Jims Taco Shop identified a problem with tainted ground beef that
was used to make tacos and nacho platters for its lunch customers. If the staff at
Jims did not identify the problem until after the lunch rush, what type of control
would this demonstrate?
Feedforward control
Concurrent control
Proactive control
Feedback control
8. The ________ determines the number of levels and managers in an
organization.
chain of command
span of control
unity of command
delegation of authority
9. During benchmarking, an organization can compare its processes and
products to competitors in its own industry and to noncompetitors outside the
industry. What is a main benefit of comparing a firms performance against an
organization it does not consider a competitor?
A noncompetitor may allow an organization to see its practices more readily than
a competitor in the same industry.
A noncompetitor may be the world leader in a specific process or practice, and
an organization can learn from it.
A noncompetitor may be easier to find and benchmark, because the top firms in
the world are so diverse.
There is no benefit to benchmarking a firm against a noncompetitor.
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10. If a manager rationalizes that he or she does not have time to investigate the
source of a problem and instead resorts to putting out fires, the manager is
missing the use of ________.
bureaucratic control
basic corrective action
concurrent control
Contingency theory
Fiedlers theory
Path-goal theory
12. A company that wants to distinguish itself from the competition in the
marketplace is most likely using which of the following strategies?
Functional strategy
Focus strategy
Differentiation strategy
Generic strategy
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13. When a manager makes use of a SWOT analysis, one of his or her objectives
is to
Cross-functional teams
Rigid departmentalization
17. Conflicts can be resolved by satisfying ones own needs at the expense of
others. This conflict- management technique is known as ________.
forcing
avoiding
collaborating
compromising
18. When planning for unexpected events, a company is using which of the
following techniques?
Contingency planning
Benchmarking
Financial forecasting
SWOT analysis
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19. Melvin manages a team of 10 employees, including Jane and Jared. Jared is
leaving the organization to find a job as a manager in another field. Meanwhile,
due to performance issues, Melvin terminates Janes employment with the
company. Both of these are examples of what type of employee behavior?
Job satisfaction
Employee productivity
Absenteeism
Turnover
20. Searching for new ideas beyond an organizations boundaries and allowing
changes to easily transfer inward and outward is known as ________.
open innovation
strategic partnering
knowledge management
organizational osmosis
21. Which business practice would likely encourage ethical behavior?
It prevents any one minority from dominating or influencing the final decision.
activist
legal
market
stakeholder
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25. Thomas often annoys his coworkers with his talkativeness and assertive
personality. According to the Big Five Model of personality, Thomas would be
described as high in the trait of ________.
openness to experience
extraversion
agreeableness
conscientiousness
26. If a firm wanted to identify how much money was being made for each sale of
a given product (above and beyond the costs associated with making that
product), what type of ratio would it use?
Liquidity ratios
Activity ratios
Profitability ratios
Leverage ratios
27. It is crucial to determine an acceptable _____ during the comparing step in the
control process.
written report
measure of organizational performance
ideal standard
range of variation
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28. An organizations ________ goals are official statements of what an
organization says its goals are.
real
stated
synthetic
implicit
29. Kelly is interviewing candidates to fill a vacancy on her team. One candidate
has a degree from a prestigious university, and Kelly is impressed. In speaking
with her fellow members of the interview panel, however, Kelly finds that no one
else enjoyed the interview with the candidate, finding her to be pompous,
aggressive, and self-serving. In her focus on only the candidates education, Kelly
may have fallen victim to _______.
stereotyping
the halo effect
assumed similarity
selectivity
30. Which of the following stages is when the group structure is in place and
accepted by the group members?
Norming
Storming
Performing
Adjourning
About Author
This article covers the topic for the University Of Phoenix MGT 521 Final Exam. The
author is working in the field of education from last 5 years. This article covers the basic
of MGT 521 Final Exam Assignment from UOP. Other topics in the class are as
follows:
MGT 521 Week 1 DQ 1 (With 3 Responses)
MGT 521 Week 1 DQ 2 (With 3 Responses)
MGT 521 Week 1 DQ 3 (With 3 Responses)