ROBERT S.

LEWIS
(407) 469-2740
robb.lewis@hotmail.com

Montverde, FL 34756

Innovative and progressive business visionary with a proven track record as a leader in Information
Technology. Strong record of success in the development of IT departments and staff, large-scale
project management, business relationship management, and Enterprise Application Integration (EAI)
across multiple platforms. Creative solutions to budgetary constraints in departmental and project
management. 20+ years IT leadership experience providing strategic direction to, and as a part of,
upper management.

Staff Mentoring and Team Building

Comprehensive Project Management
Budgeting and Resource Maximization
Outstanding Presentational Skills

Mission Formulation and Articulation

Organizational and Staff Development
Infrastructure Analysis and Design
Disaster Plan Development and Testing

Progressive management career with proven leadership, problem solving, team development, project
management, and long-range planning skills. Ability to identify, recruit, develop, lead, and retain
staff that have a variety of skill sets and personality types. Self-starter with a commitment to
continuous improvement who has a proven record of success with starting and growing IT operations
as well as entrepreneurial ventures.

SUMMARY OF MANAGEMENT EXPERIENCE

Presidio
PMO Universal Parks & Resorts

Provide leadership and oversight for programs and projects with Universal Parks & Resorts
customer worldwide.
Consult with UPR on the design and creation of technology-based solutions for business
and guest facing requirements.
Resource management of program and project staff
Financial management of program and project budgets

Electronic Arts
Label IT Manager Sports Label Orlando, FL

05/2014 Present
Orlando, FL

05/2010 05/2014

Provide oversight and management of IT delivery, services and financial/demand

planning for four international sites within the EA Sports label.
Advocate for needs and requirements of the label as they relate to the overall IT
organization.
Provide oversight and direction for internal and external IT support staff at all label sites.
Oversight of financial management and planning of $15M label IT budget.

ROBERT S. LEWIS
Site Service Manager Tiburon Studio

Provide oversight and management of IT delivery, services and financial/demand

planning at the Tiburon Studio.
Ensure that studio activities and processes are integrated into the overall Global
Technology Services (GTS) global operating model.
Advocate for needs and requirements of the studio as they relate to GTS and overall
broader IT organization.
Provide oversight and direction for outsourced support staff at the local site and global
support centers.
Direct responsibility for financial management and planning of $5M studio IT budget.

Lake County Schools

Project Manager Technology Services

07/2005 07/2010
Tavares, FL

Provided leadership and oversight for large-scale software deployments and integration for
large technology enterprise (50+ locations, 45,000+ users, 18,000+ PCs, $14 million budget,
multi-platform environment with large-scale ERP, staff of 68, fiber connectivity to 95% of
locations, Cisco IP telephony and PBX systems)
Delivered $500K cost savings through innovative technology delivery model.
Implemented first green technology delivery process for the district through strategic
partnering with suppliers.
Created and maintained school and classroom technology related education specifications
for current and planned district construction projects.
Deployed district web portal to enable improved school-to-home communications and the
creation of 2000+ teacher and 40+ school websites with district branding for consistency.
Lead the planning and implementation of technology integration into the curriculum.
Ensure that technology is effectively utilized at the assigned locations.
Provide necessary training and one-on-one support to faculty and staff.
Consult with schools in the creation and maintenance of technology plans, improvement
plans, and technology budgets.

FMC Technologies, Inc.

Director, eBusiness & IT

Orlando, FL

02/2001 01/2005
Orlando, FL

Delivered over $150K in year to year savings and a 40% increase in process efficiency by
developing a quality manufacturing system to meet customer and business requirements.
Successfully established cooperative Sarbanes-Oxley compliant processes and procedures
through effective communication and documentation of standardized controls across
worldwide sites.
Enabled company to establish short and long range IT spending models and equipment
standards through the establishment of a corporate policy focusing on standardization,
cooperation and cost control.
Created and tested multi-site disaster recovery plans prior to successful implementations
during three hurricane strikes.

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ROBERT S. LEWIS

Delivered $200K year to year cost savings and $175K one-time cost avoidance by
implementing long term voice communication plan utilizing existing infrastructure
through voice over IP (VoIP) technologies.
Established corporate wireless security policy enabling the use of wireless technologies
to meet manufacturing requirements resulting in line flexibility and annual cost savings
of over $250K.

The Ideal Group, LLC

CIO and Director, IT

Established corporate governance model resulting in standardized processes, practices

and purchasing. Leveraged negotiating power resulted in a 20% reduction in IT costs.
Added $750K to annual bottom line by integrating financial, manufacturing, engineering
and other core business processes via innovative software solution.
Reduced organizational IT costs 30% through innovative department restructuring
focused on centralized support model and supplier base.
Provided critical production line flexibility and saved $350K annually while boosting
quality 87% and efficiency 500% by networking manufacturing equipment.
Established a corporate business system solution leveraged across 3 core business units
by gathering combined business requirements and processes.
Designed and implemented flexible and replicable data center to meet internal and
external customer requirements for data tracking and storage of business critical
information.

General Motors Truck Group (contract employee)

Process Manager

02/1997 04/1999
Detroit, MI

Pivotal role in IT reorganization from departmental to lean engineering/manufacturing

model focused on paralleling business processes.
Achieved 75% increase in process efficiency by combining business, customer and
service provider requirements into an automated electronic solution.
Improved customer service level survey results 30% by redesigning call center processes
to match customer expectations by improving efficiency, tracking and visibility of
customer calls.
Delivered 100% next-day operability on $5M, 7-month project affecting 10,000 users
across 3 sites.

National TechTeam
Technical Project Manager
Accounts Development Manager

04/1999 01/2001
Detroit, MI

08/1995 02/1997
Detroit, MI
Detroit, MI

Grew $25M project to $87.5M in revenue by building strategic alliance with industry
leaders.
Delivered a 20% increase in employee performance, quality and efficiency through
effective staff development for team of over 100 technical personnel.

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ROBERT S. LEWIS

Grew a critical project 350% and delivered $950K profit by providing customer with
critical metrics and financials via dashboard reporting system. Recognized with Fords
Systems Excellence Award.
Captured $300K in new annual revenue by growing existing accounts 50% through
refinement of customer requirements gathering process.
Delivered $2.1M in revenues by leading fast-track, ISO compliant project across 25 cities
and 25,000 users to completion in 3 months through successful team selection and
organization.

ISSolutions, Inc.
President and Owner

06/1994 Present
Detroit, MI & Orlando, FL

Providing business based consulting and training services to local private and public
businesses and organizations. Focusing on full utilization of existing technologies and
solutions and strategic planning for future projects and procurement.
Enabling student, faculty, staff, and administration success through efficient use of
existing technologies and recommendations for strategic purchases and implementations.
Negotiated third-party virtual private network (VPN) service to provide secure remote
connectivity between remote and temporary business locations, traveling employees, and
corporate resources for Tier 1 automotive supplier.
Delivered advanced management, solutions and staff to automotive industry suppliers.
Focus on hardware, software, EDI, communications, and data/voice networking
requirements.

EDUCATION
Michigan State University, Master of Arts Telecommunication Management, 1999
Michigan State University, Bachelor of Arts Telecommunication, 1991
Certified ScrumMaster Scrum Alliance, 2012
ITIL Foundations - 2014

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