Shalah C.

Cozart, SPHR, SHRM-SCP

M.S., HR Mgt.

Phone 334-793-6264

Dothan, Al 36303
scc2384@gmail.com

Cell

334-701-6264

SUMMARY OF QUALIFICATIONS
Progressive Human Resource Management experience (20+ years) including three years of adjunct teaching
experience at the college level. Also includes directing, planning and administering a sound, effective, and
fully compliant human resources program in multiple locations. Acted as the focal point on personnel issues
and responsible for all compliance issues with respect to EEO, OSHA, safety, workers compensation, record
keeping, needs analysis, training and development. Developed and implemented new training initiatives in
performance management, leadership development, succession and development planning, compensation,
employee relations, workforce planning & strategic staffing, project management, metrics, recruiting, and
organizational change. Ensured that all policies in compliance with current regulations, legal requirements,
and industry trends.
Experienced in Medical Practice Management with nearly 7 years of progressive experience including
Meaningful Use compliance, health, business liability, and workmans compensation insurance, 401(k)
management, accounts payable, payroll and payroll tax (QuickBooks). Collected maximum amounts in
Meaningful Use first year. Managed staff of 17 employees including front desk and clinical. Proficient in
Microsoft Office and QuickBooks.

ACCOMPLISHMENTS

Collected $68,500 for 3 physicians for Meaningful Use in 1 year.

Reduced the cost of liability, business, and workers compensation insurance by 10% through negotiation.

Designed and organized a new human resources department. Developed and implemented all policies and
procedures including ADA and FMLA.

Conducted and evaluated a wage survey within labor market to determine competitive wages. Developed,
analyzed, implemented, and updated a wage and salary plan after evaluating all jobs according to Factor
Evaluation System. Placed jobs in pay grade system.

Designed and implemented a human resources handbook outlining proper procedures for multi-brand hotel
management company, electric utility company, day care, physicians offices and others. Coordinated the
development of a new employee handbook translation into Spanish.

Created job descriptions for all positions from housekeeping to CEO.

Designed and implemented new drug-free workplace policy as well as a 401(k) plan.

Designed and implemented a Paid Time Off policy.

Designed, implemented and managed a section 125 cafeteria plan at multiple locations.

Created a training calendar along with a training tapes library based on brand standards, federal, and state
regulations for multi-brand hotel management company.

Represented company at personnel-related hearings and investigations. Successfully investigated and resolved
employee complaints including claims of sexual harassment and national origin discrimination.

Administered management insurance programs including health, life, dental, disability, workmens
compensation, company liability and business insurance reducing costs by $50,000 for one employer.

Developed a human resources audit system to ensure compliance with company policies as well as state and
federal regulations.

(Shalah C. Cozart, p. 2)

WORK EXPERIENCE
Practice Manager/HR Manager
2011-2015

Enterprise Womens Center

Enterprise, Alabama

Enterprise Womens Center is a 4 physician OB/GYN medical office.

Office Manager/HR Manager

2010-2011

Dermatology Associates of Dothan

Dothan, Alabama

Dermatology Associates and Westwood Day Spa make up The Skin Center, a spa and medical office for the practice of cosmetic
and medical dermatology.

Adjunct Instructor
2008-2011

Troy University

Dothan, Alabama

Nominated as Most Outstanding Instructor by undergraduate students after first term. Responsible for online and in-class course
teaching for junior and senior level students in Performance Appraisal & Compensation, Health, Safety, & Diversity, and
Staffing.

Director of Human Resources/Human Resource Consultant

2005-2015

HR Access Plus

Dothan, Alabama

HR Access Plus, a human resource consulting firm. Also provided payroll, payroll taxes, and accounts payable services for small
business. Worked with variety of clients ranging from day care to electric utility company with union environment.

Director of Human Resources/Human Resource Consultant/Practice Manager

2003-2005

D. Bailey & Associates/HR Access

Dothan, Alabama

HR Access, a division of D. Bailey & Associates, a medical office management and consulting firm. Responsible for all HR
functions of client companies. Worked as part of a management team for client medical practices. In addition to HR
responsibilities, duties included day-to-day operations, marketing, planning and coordinating special events, accounts payable, and
payroll. Additionally, worked as HR consultant for non-medical clients.

Adjunct Instructor
2004-2006

Troy University, Continuing Education

Dothan, Alabama

Taught in Human Resource Management continuing education program, How to Interview Effectively.

Director of Human Resources

2002-2003

TMG Staffing Services, Inc.

Dothan, Alabama

An employee leasing company with 600 clients and 8,000 employees in 34 states. Responsible for all HR functions for client
companies which included restaurants, construction companies, physician offices, and nursing homes .

Director of Human Resources

1997-2002
Larry Blumberg & Associates
Dothan, Alabama
A hotel management and development company with 31 hotels in six states. During this time company grew from 10
hotels to 31. Responsible for design, implementation and administration of all HR policies and procedures for 31
hotels with 900+ total employees. Responsible for employee relations, compensation, benefits, EEO, OSHA,
workmans compensation, recruiting, and government record-keeping requirements. Guided and directed hotel
property managers in securing a safe working environment by ensuring compliance with all safety programs.

(Shalah C. Cozart, p. 3)

EDUCATION
Master of Science, Human Resource Management
2006-2007
Troy University (name changed)

Dothan, Alabama

Alabama Secondary Mathematics Certification

1986-1987
Troy State University

Dothan, Alabama

Bachelor of Music Education summa cum laude

1983-1984
Troy State University

Troy, Alabama

Bachelor of Music in Vocal Performance

1970-1974
University of Alabama
Salutatorian and Honor Graduate
1970

Abbeville High School

Tuscaloosa, Alabama

Abbeville, Alabama

ACCREDITATIONS
SPHR certification from HRCI, a division of the Society for Human Resource Management; SHRM-SCP,
certification from SHRM, Certified Human Resource Manager by American Management Association.

PROFESSIONAL MEMBERSHIPS
Wiregrass Human Resource Management AssociationPast President; Society for Human Resource
Management; Past member Alabama SHRM State Council.

COMMUNITY ACTIVITIES
Past Chairman, Citizens Supervisory Committee to the Personnel Board for the City of Dothan; Kappa
Alpha Theta Rush Representative, First United Methodist ChurchAdult Choir, English Hand Bell Choir,
Past member Administrative Board, Past Chairman-COSROW (Commission on Role and Status of Women),
Past March of Dimes Walk AmericaGold Medal Chairman, National Bone Marrow Registry.

AWARDS
Sorrell College of Business, Troy University--Most Outstanding Graduate Student in Human Resource
Management-2007;
President of Merit Award Chapter-Wiregrass HR Mgt. Assoc., 2003-2004;
Courtyard Opening of the Year, 2001, Marriott InternationalOpening Team;
Fairfield Inn Opening of the Year, 2001, Marriott InternationalOpening Team;
SpringHill Suites Opening of the Year, 1999, Marriott InternationalOpening Team;
Fairfield Inn Opening of the Year, 1998, Marriott InternationalOpening Team;
Best Wholesale Program, 1992, Freshens Premium Yogurt, Yogurt Ventures USA;
Best Marketing Program, 1991, Freshens Premium Yogurt, Yogurt Ventures USA;
Hospitality, Quality Product, Service & Cleanliness Award, 1990, Freshens Premium Yogurt, Yogurt
Ventures USA;
Outstanding Young Woman of the Year 1980.