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Quick
Overview
A
prac7cal
and
comprehensive
workshop
to
guide
you
through
the
crucial
steps
of
understanding
your
current
business,
recognising
opportunity,
and
ul7mately
raising
the
compe77ve
ability
of
your
organisa7on.
We
begin
with
an
evalua7on
of
your
North
Star
incorpora7ng
the
Voice
of
the
Business,
Customer
and
Employee,
and
how
to
set
clear
direc7on
for
the
assessments
that
follow.
ThereaIer,
we
take
you
through
a
thorough
Best
Prac7ce
Evalua7on,
to
dene
the
current
state
and
target
condi7on
for
each
of
the
4P
People
Prac7ces.
Best
Prac7ce
is
as
important
as
achieving
results,
and
you
will
learn
to
dene
the
changes
in
habit
that
will
create
the
right
culture
for
change.
Understanding
your
key
business
processes
follows,
using
the
Value
Stream
Evalua7on.
You
will
map
and
visualise
your
current
state
of
ow
and
develop
a
future
state
condi7on
to
meet
speed,
exibility
and
ow
requirements.
Linking
improvements
to
the
boRom
line
is
cri7cal
for
leadership
buy-in
and
to
ensure
posi7ve
impact
on
the
protability
of
the
business.
We
present
the
Basic
Cash
Loss
Evalua7on
to
help
you
assess
the
cost
drivers
in
the
business
and
leverage
points
to
tackle
in
the
roll-out.
The
nal
phase
is
Consolida7on.
Results
from
each
of
the
evalua7ons
are
merged
to
create
a
holis7c
Road
Map
for
change.
The
objec7ve
is
to
develop
an
integrated
and
clear
Future
State
Road
Map
with
metrics
to
track
performance.
Armed
with
the
rst
steps
needed
to
realise
the
true
poten7al
in
the
business,
your
team
will
be
in
a
posi7on
to
set
the
wheels
in
mo7on
for
a
well-designed
business
change.
Business
Outcomes
A
diagnos7c
that
meets
the
needs
of
the
stakeholders
and
addresses
where
the
business
is
prospering
towards
Strong
focus
on
the
true
business
levers
and
boRom
line
improvement
Four
powerful
techniques
of
analysis
create
a
holis7c
approach
and
balance
to
the
business
needs
The
Diagnos7c
is
summarised
into
Key
Improvement
Ini7a7ves
to
support
the
Business
Strategy,
and
provide
clarity
for
the
Future
State
Vision
and
Change
Plan
The
right
tools
for
the
job
are
determined,
to
assure
no
waste
of
resources
on
non-value
adding
ac7vi7es
and
improvement
noise
Typical
Improvement
Ini7a7ves
include
Cost
Reduc7on,
Lead
Time
Reduc7on,
Increased
Throughput,
Quality
and
Yield
Improvement,
Improved
Customer
Service,
Responsiveness
to
Market
Changes,
Improved
Employee
Involvement
Target
Audience
Managers
&
Execu7ves
Change
Agents
&
Con7nuous
Improvement
Facilitators
Individuals
seeking
knowledge
on
how
to
conduct
a
business
diagnos7c
Dura8on
Included
w w w . t h i n k i n g p e o p l e . c o . z a