Ethiopia Hackingteam PDF

Subject:
Date:
From:
To:
CC:
Fw: Urgent
Sunday, March 22, 2015 at 11:54:28 PM Pacic Daylight Time
Biniam Tewolde
Daniele Milan
Giancarlo Russo, David VincenzeI, Massimiliano Luppi
On Thursday, March 19, 2015 10:36 AM, Biniam Tewolde <biniamtewolde@yahoo.com> wrote:
Dear HT ,
We are not understanding what is going on.
I am writing again and again , but there is no response from your side.
i think our relationship is a win-win relationship where if there is a problem , we can discuss together and solve.
I asked to meet and discuss , but u said it is not the time.
Last time u asked for information , i sent u , but so far there is no response from ur side.
Since we need to continue our operation , and further enhance the cooperation by signing the contract , I am waiting to know what is going on.
From our side , i take this chance to stress that if there is any problem , we can find solution together.
Waiting.
Subject:
Date:
From:
To:
Fw: Urgent
Monday, March 16, 2015 at 1:41:21 AM Pacic Daylight Time
Daniele Milan
'm.luppi@hackingteam.it'
FYI
--
Daniele Milan
OperaVons Manager
Sent from my mobile.

From: Biniam Tewolde [mailto:biniamtewolde@yahoo.com]

Sent: Monday, March 16, 2015 06:59 AM
To: Daniele Milan
Cc: Giancarlo Russo; David Vincenzetti
Subject: Re: Urgent
Dear Daniele ,
I am sending u the core issue related to the report.
if u need more information , i am ready to provide.
Issue: Information About the incident

The targets we tried to exploit are members of a terrorist organization called Ginbot7 based on our parliament declaration. Ginbot7 is a terrorist
organization, based on the parliament declaration, trying to terrorize the country , destabilize the country and destroy the constitution of the country.
Neamin Zeleke is one of the top leaders of Ginbot7. We targeted him as top leader of Ginbot7 , not as top leader of media organization called ESAT.
For us , Neamin Zeleke is one of the top leaders of a terrorist organization , not a journalist.
Waiting ur response.
On Monday, March 16, 2015 12:41 AM, Daniele Milan <d.milan@hackingteam.com> wrote:
Dear Biniam,
at this stage we prefer to have a written response first, and then well evaluate whether to
have a meeting to further discuss the matter.
When writing the report, please bear in mind our Customer Policy (find it
here: http://www.hackingteam.com/index.php/customer-policy) and our resulting
declarations, such as the following, taken from a Washington Post article:
Hacking Team investigates allegations of abuse, Rabe said. In cases where we find that an
agency is misusing our technology, we can take a variety of actions up to and including
suspending support for the system.
Find the full article here: http://www.washingtonpost.com/blogs/theswitch/wp/2015/03/09/spyware-vendor-may-have-helped-ethiopia-spy-on-journalists-evenafter-it-was-aware-of-abuses-researchers-say/
Looking forward to your reply,
Kind regards,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
Milan Singapore WashingtonDC
www.hackingteam.com
email: d.milan@hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
On 15 Mar 2015, at 13:13, Biniam Tewolde <biniamtewolde@yahoo.com> wrote:
Dear Daniele ,
I can send u the information. it is a similar incident that happened before one year. I can send u full information.
Currently , I am in Germany , Hanover , if u have concern on this issue we can discuss face to face.
What would u prefer?
Waiting.
On Saturday, March 14, 2015 11:58 PM, Daniele Milan <d.milan@hackingteam.com> wrote:
Greetings Mr. Biniam,

would you please give a detailed explanation regarding the following allegations?
https://citizenlab.org/2015/03/hacking-team-reloaded-us-based-ethiopian-journaliststargeted-spyware/
http://www.hrw.org/news/2015/03/08/ethiopia-digital-attacks-intensify
Kind regards,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
On Thursday, March 12, 2015 9:23 PM, Biniam Tewolde <biniamtewolde@yahoo.com> wrote:
Dear HT ,
My people and I are trying to communicate this one week , but there is no response from ur side.
Is there a problem?
Waiting for ur answer
Subject:
Date:
From:
To:
CC:
Re: Urgent
David VincenzeI
Daniele Milan
Massimiliano Luppi, Giancarlo Russo, Philippe Vinci
Excellent. PuIng Philippe in the mail loop.

David
--
David VincenzeI
CEO
Hacking Team
Milan Singapore Washington DC
www.hackingteam.com
email: d.vincenzeI@hackingteam.com
mobile: +39 3494403823
phone: +39 0229060603
On Mar 15, 2015, at 10:41 PM, Daniele Milan <d.milan@hackingteam.com> wrote:

Dear Biniam,
at this stage we prefer to have a wriden response rst, and then well evaluate whether to have a
meeVng to further discuss the mader.
When wriVng the report, please bear in mind our Customer Policy (nd it here:
hdp://www.hackingteam.com/index.php/customer-policy) and our resulVng declaraVons, such as the
following, taken from a Washington Post arVcle:
Hacking Team inves.gates allega.ons of abuse, Rabe said. In cases where we nd that an agency is
misusing our technology, we can take a variety of ac.ons up to and including suspending support for
the system.
Find the full arVcle here: hdp://www.washingtonpost.com/blogs/the-switch/wp/2015/03/09/spyware-
vendor-may-have-helped-ethiopia-spy-on-journalists-even-ajer-it-was-aware-of-abuses-researchers-
say/

Kind regards,
Daniele
--
Daniele Milan
OperaVons Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
Dear Daniele ,
Waiting.

would you please give a detailed explanation regarding the following
allegations?
https://citizenlab.org/2015/03/hacking-team-reloaded-us-basedethiopian-journalists-targeted-spyware/
Kind regards,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
On 14 Mar 2015, at 13:26, Biniam Tewolde
<biniamtewolde@yahoo.com> wrote:
Dear HT ,
Is there a problem?
Subject:
Date:
From:
To:
CC:
Re: Urgent
Daniele Milan
Biniam Tewolde
Massimiliano Luppi, Giancarlo Russo, David VincenzeI
Dear Biniam,
at this stage we prefer to have a wriden response rst, and then well evaluate whether to have a meeVng to further
discuss the mader.
When wriVng the report, please bear in mind our Customer Policy (nd it here:
hdp://www.hackingteam.com/index.php/customer-policy) and our resulVng declaraVons, such as the following,
taken from a Washington Post arVcle:
Hacking Team inves.gates allega.ons of abuse, Rabe said. In cases where we nd that an agency is misusing our
technology, we can take a variety of ac.ons up to and including suspending support for the system.
Find the full arVcle here: hdp://www.washingtonpost.com/blogs/the-switch/wp/2015/03/09/spyware-vendor-may-
have-helped-ethiopia-spy-on-journalists-even-ajer-it-was-aware-of-abuses-researchers-say/
Kind regards,
Daniele
--
Daniele Milan
OperaVons Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
Dear Daniele ,
Waiting.

https://citizenlab.org/2015/03/hacking-team-reloaded-us-based-ethiopianjournalists-targeted-spyware/
Kind regards,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
Dear HT ,
Is there a problem?
Subject:
Date:
From:
To:
CC:
Re: Urgent
Sunday, March 15, 2015 at 10:56:36 AM Pacic Daylight Time
Daniele Milan
David VincenzeI, Massimiliano Luppi
Giancarlo Russo, 'rsales@hackingteam.it'
Noted, gli rispondo io inserata.

Daniele
--
Daniele Milan
OperaVons Manager

From: David Vincenzetti

Sent: Sunday, March 15, 2015 06:32 PM
To: Massimiliano Luppi
Cc: Daniele Milan; Giancarlo Russo; rsales@hackingteam.it <rsales@hackingteam.it>
Subject: Re: Urgent

Tra laltro dovremmo giragli anche questo dal Post: hdp://www.washingtonpost.com/blogs/the-
switch/wp/2015/03/09/spyware-vendor-may-have-helped-ethiopia-spy-on-journalists-even-ajer-it-was-aware-of-
abuses-researchers-say/
In parVcolare abbiamo dichiarato:
"The Ethiopian government also did not directly answer questions about whether it uses Hacking Team's
products. "Ethiopia acts in compliance with its own laws and with the laws of nations," Tesfaye Wolde of the
Ethiopian Embassy in Washington said in a statement.
Hacking Team investigates allegations of abuse, Rabe said. "In cases where we find that an
suspending support for the system. "
Una risposta scrida vogliamo, che tenga conto della nostra Customer Policy e della News Release presenV sul nostro
sito. Poi un incontro.
David
--
David VincenzeI
CEO
Hacking Team
www.hackingteam.com
mobile: +39 3494403823
phone: +39 0229060603
On Mar 15, 2015, at 4:26 PM, David VincenzeI <d.vincenzeI@hackingteam.com> wrote:

Si una cosa non esclude laltra ma conoscendolo sarebbe assai preferibile check mandasse una
comunicazione scrida prima del meeVng.
David
--
David VincenzeI
CEO
Hacking Team
www.hackingteam.com
mobile: +39 3494403823
phone: +39 0229060603
On Mar 15, 2015, at 3:47 PM, Massimiliano <m.luppi@hackingteam.com> wrote:

Sono d'accordo anch'io, una cosa non escludeva l'altra.
Daniele, glielo comunico io o vuoi pensarci tu?
Massimiliano Luppi
Key Account Manager
Sent from my iPad
Il giorno 15/mar/2015, alle ore 15:42, David VincenzeI
<d.vincenzeI@hackingteam.com> ha scrido:
Assolutamente necessario un report scrido.
David
--
David VincenzeI
CEO
Hacking Team
www.hackingteam.com
mobile: +39 3494403823
phone: +39 0229060603
On Mar 15, 2015, at 1:51 PM, Daniele Milan

<d.milan@hackingteam.com> wrote:
Io preferirei avere un report scrido, poi a fronte di quello

lo si pu far venire per chiarimenV.
Daniele
--
Daniele Milan
OperaVons Manager

From: Massimiliano Luppi

To: Daniele Milan
Cc: Giancarlo Russo; 'rsales@hackingteam.it'
<rsales@hackingteam.it>
Subject: R: Re: Urgent
Ciao a tuI,
Potrebbe eeIvamente uVle farlo venire a Milano.
Che ne dite?
--
Massimiliano Luppi
Key Account Manager

Da: Biniam Tewolde [mailto:biniamtewolde@yahoo.com]

Inviato: Sunday, March 15, 2015 01:13 PM
A: Daniele Milan
Cc: Massimiliano Luppi; Giancarlo Russo; David Vincenzetti
Oggetto: Re: Urgent
Dear Daniele ,
I can send u the information. it is a similar incident that happened before
one year. I can send u full information.
Currently , I am in Germany , Hanover , if u have concern on this issue we
can discuss face to face.
Waiting.
On Saturday, March 14, 2015 11:58 PM, Daniele Milan


would you please give a detailed explanation
regarding the following allegations?
https://citizenlab.org/2015/03/hacking-teamreloaded-us-based-ethiopian-journaliststargeted-spyware/
http://www.hrw.org/news/2015/03/08/ethiopiadigital-attacks-intensify
Kind regards,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
On 14 Mar 2015, at 13:26, Biniam
Tewolde
On Thursday, March 12, 2015 9:23 PM, Biniam Tewolde

Dear HT ,
My people and I are trying to communicate this one week , but there is no
response from ur side.
Is there a problem?
Subject:
Date:
From:
To:
CC:
Re: Urgent
David VincenzeI
Massimiliano
Daniele Milan, Giancarlo Russo, rsales@hackingteam.it
Tra laltro dovremmo giragli anche questo dal Post: hdp://www.washingtonpost.com/blogs/the-

switch/wp/2015/03/09/spyware-vendor-may-have-helped-ethiopia-spy-on-journalists-even-ajer-it-was-aware-of-
abuses-researchers-say/
In parVcolare abbiamo dichiarato:
"The Ethiopian government also did not directly answer questions about whether it uses Hacking Team's
products. "Ethiopia acts in compliance with its own laws and with the laws of nations," Tesfaye Wolde of the
Ethiopian Embassy in Washington said in a statement.
Hacking Team investigates allegations of abuse, Rabe said. "In cases where we find that an
suspending support for the system. "
Una risposta scrida vogliamo, che tenga conto della nostra Customer Policy e della News Release presenV sul nostro
sito. Poi un incontro.
David
--
David VincenzeI
CEO
Hacking Team
www.hackingteam.com
mobile: +39 3494403823
phone: +39 0229060603
On Mar 15, 2015, at 4:26 PM, David VincenzeI <d.vincenzeI@hackingteam.com> wrote:

Si una cosa non esclude laltra ma conoscendolo sarebbe assai preferibile check mandasse una
comunicazione scrida prima del meeVng.
David
--
David VincenzeI
CEO
Hacking Team
www.hackingteam.com
mobile: +39 3494403823
phone: +39 0229060603

Massimiliano Luppi
Key Account Manager
Sent from my iPad
Il giorno 15/mar/2015, alle ore 15:42, David VincenzeI
<d.vincenzeI@hackingteam.com> ha scrido:

David
--
David VincenzeI
CEO
Hacking Team
www.hackingteam.com
mobile: +39 3494403823
phone: +39 0229060603
On Mar 15, 2015, at 1:51 PM, Daniele Milan

Io preferirei avere un report scrido, poi a fronte di quello

lo si pu far venire per chiarimenV.
Daniele
--
Daniele Milan
OperaVons Manager


To: Daniele Milan
Cc: Giancarlo Russo; 'rsales@hackingteam.it'
Ciao a tuI,
Che ne dite?
--
Massimiliano Luppi
Key Account Manager


A: Daniele Milan
Oggetto: Re: Urgent
Dear Daniele ,
I can send u the information. it is a similar incident that happened before
one year. I can send u full information.
Currently , I am in Germany , Hanover , if u have concern on this issue we
can discuss face to face.
Waiting.
On Saturday, March 14, 2015 11:58 PM, Daniele Milan


would you please give a detailed explanation
regarding the following allegations?
https://citizenlab.org/2015/03/hacking-teamreloaded-us-based-ethiopian-journaliststargeted-spyware/
http://www.hrw.org/news/2015/03/08/ethiopiadigital-attacks-intensify
Kind regards,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
On 14 Mar 2015, at 13:26, Biniam
Tewolde
On Thursday, March 12, 2015 9:23 PM, Biniam Tewolde

Dear HT ,
My people and I are trying to communicate this one week , but there is no
response from ur side.
Is there a problem?
Subject:
Date:
From:
To:
CC:
Re: Urgent
David VincenzeI
Massimiliano
Si una cosa non esclude laltra ma conoscendolo sarebbe assai preferibile check mandasse una comunicazione scrida
prima del meeVng.
David
--
David VincenzeI
CEO
Hacking Team
www.hackingteam.com
mobile: +39 3494403823
phone: +39 0229060603

Massimiliano Luppi
Key Account Manager
Sent from my iPad
Il giorno 15/mar/2015, alle ore 15:42, David VincenzeI <d.vincenzeI@hackingteam.com> ha scrido:
David
--
David VincenzeI
CEO
Hacking Team
www.hackingteam.com
mobile: +39 3494403823
phone: +39 0229060603
On Mar 15, 2015, at 1:51 PM, Daniele Milan <d.milan@hackingteam.com>

wrote:
Io preferirei avere un report scrido, poi a fronte di quello lo si pu far

venire per chiarimenV.
Daniele
--
Daniele Milan
OperaVons Manager


To: Daniele Milan
Cc: Giancarlo Russo; 'rsales@hackingteam.it' <rsales@hackingteam.it>
Ciao a tuI,
Che ne dite?
--
Massimiliano Luppi
Key Account Manager


A: Daniele Milan
Oggetto: Re: Urgent
Dear Daniele ,
I can send u the information. it is a similar incident that happened before one year. I can send
u full information.
Currently , I am in Germany , Hanover , if u have concern on this issue we can discuss face
to face.
Waiting.
On Saturday, March 14, 2015 11:58 PM, Daniele Milan <d.milan@hackingteam.com>

wrote:

would you please give a detailed explanation regarding the
following allegations?
https://citizenlab.org/2015/03/hacking-team-reloaded-us-
https://citizenlab.org/2015/03/hacking-team-reloaded-usbased-ethiopian-journalists-targeted-spyware/
http://www.hrw.org/news/2015/03/08/ethiopia-digitalattacks-intensify
Kind regards,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
On Thursday, March 12, 2015 9:23 PM, Biniam Tewolde <biniamtewolde@yahoo.com>

wrote:
Dear HT ,
My people and I are trying to communicate this one week , but there is no response from ur
side.
Is there a problem?
Subject:
Date:
From:
To:
CC:
Re: Urgent
Massimiliano
David VincenzeI

Massimiliano Luppi
Key Account Manager
Sent from my iPad
Il giorno 15/mar/2015, alle ore 15:42, David VincenzeI <d.vincenzeI@hackingteam.com> ha scrido:
David
--
David VincenzeI
CEO
Hacking Team
www.hackingteam.com
mobile: +39 3494403823
phone: +39 0229060603
Io preferirei avere un report scrido, poi a fronte di quello lo si pu far venire per
chiarimenV.
Daniele
--
Daniele Milan
OperaVons Manager


To: Daniele Milan
Ciao a tuI,
Che ne dite?
--
Massimiliano Luppi
Key Account Manager


A: Daniele Milan
Oggetto: Re: Urgent
Dear Daniele ,
Waiting.

would you please give a detailed explanation regarding the following
allegations?
https://citizenlab.org/2015/03/hacking-team-reloaded-us-basedethiopian-journalists-targeted-spyware/
Kind regards,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
Dear HT ,
Is there a problem?
Subject:
Date:
From:
To:
CC:
Re: Urgent
David VincenzeI
Daniele Milan
Massimiliano Luppi, Giancarlo Russo, rsales@hackingteam.it

David
--
David VincenzeI
CEO
Hacking Team
www.hackingteam.com
mobile: +39 3494403823
phone: +39 0229060603
Io preferirei avere un report scrido, poi a fronte di quello lo si pu far venire per chiarimenV.
Daniele
--
Daniele Milan
OperaVons Manager


To: Daniele Milan
Ciao a tuI,
Che ne dite?
--
Massimiliano Luppi
Key Account Manager


A: Daniele Milan
Oggetto: Re: Urgent
Dear Daniele ,
Waiting.

https://citizenlab.org/2015/03/hacking-team-reloaded-us-based-ethiopianjournalists-targeted-spyware/
Kind regards,
Daniele
--
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
Dear HT ,
Is there a problem?
Subject:
Date:
From:
To:
CC:
R: Re: Urgent
Massimiliano Luppi
Daniele Milan
Ciao a tuI,
Che ne dite?
--
Massimiliano Luppi
Key Account Manager


A: Daniele Milan
Oggetto: Re: Urgent
Dear Daniele ,
Waiting.

Kind regards,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
Dear HT ,
Is there a problem?
Subject:
Date:
From:
To:
CC:
Re: Urgent
Biniam Tewolde
Daniele Milan
Dear Daniele ,
Waiting.

Kind regards,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
Dear HT ,
Is there a problem?
Subject:
Date:
From:
To:
CC:
Re: Urgent
Saturday, March 14, 2015 at 1:58:03 PM Pacic Daylight Time
Daniele Milan
Biniam Tewolde
GreeVngs Mr. Biniam,

would you please give a detailed explanaVon regarding the following allegaVons?
hdps://ciVzenlab.org/2015/03/hacking-team-reloaded-us-based-ethiopian-journalists-targeted-spyware/
hdp://www.hrw.org/news/2015/03/08/ethiopia-digital-adacks-intensify
Kind regards,
Daniele
--
Daniele Milan
OperaVons Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
Dear HT ,
Is there a problem?
Subject:
Date:
From:
To:
CC:
Re: Urgent
Saturday, March 14, 2015 at 10:09:04 AM Pacic Daylight Time
David VincenzeI
Massimiliano Luppi
Daniele Milan, rsales@hackingteam.it
Si Massimiliano, Daniele rispondera in maniera sinteVca chiedendo spiegazioni sugli arVcoli pubblicaV da HRW e CL.
Tudavia Daniele e aderrato stamaIna dagli US e quindi sta smaltendo il fuso orario, risponder al pi presto.
David
--
David VincenzeI
CEO
Hacking Team
www.hackingteam.com
mobile: +39 3494403823
phone: +39 0229060603
On Mar 14, 2015, at 4:24 PM, Massimiliano Luppi <m.luppi@hackingteam.com> wrote:
Daniele ciao,
Come puoi vedere Biniam spinge per avere spiegazioni sul perch del silenzio da parte nostra.
David mi ha dedo che ci stai lavorando tu ad una risposta uciale.
Mi fai sapere quando per cortesia?
--
Massimiliano Luppi
Key Account Manager


Inviato: Saturday, March 14, 2015 01:26 PM
A: Daniele Milan
Cc: Massimiliano Luppi <m.luppi@hackingteam.it>; Giancarlo Russo; David Vincetti
<vince@hackingteam.it>
Oggetto: Fw: Urgent
Dear HT ,
Is there a problem?
Subject:
Date:
From:
To:
I: Fw: Urgent
Massimiliano Luppi
Daniele Milan, 'rsales@hackingteam.it'
Daniele ciao,
Come puoi vedere Biniam spinge per avere spiegazioni sul perch del silenzio da parte nostra.
David mi ha dedo che ci stai lavorando tu ad una risposta uciale.
Mi fai sapere quando per cortesia?
--
Massimiliano Luppi
Key Account Manager


Inviato: Saturday, March 14, 2015 01:26 PM
A: Daniele Milan
Cc: Massimiliano Luppi <m.luppi@hackingteam.it>; Giancarlo Russo; David Vincetti <vince@hackingteam.it>
Oggetto: Fw: Urgent

Dear HT ,
Is there a problem?
Subject:
Date:
From:
To:
CC:
Fw: Urgent
Biniam Tewolde
Daniele Milan
Massimiliano Luppi, Giancarlo Russo, David VinceI
Dear HT ,
Is there a problem?
Subject:
Date:
From:
To:
CC:
Urgent
Thursday, March 12, 2015 at 11:23:50 AM Pacic Daylight Time
Biniam Tewolde
Daniele Milan
Massimiliano Luppi
Dear HT ,
Is there a problem?
Subject:
Date:
From:
To:
CC:
Re: Urgent
Sunday, January 25, 2015 at 3:13:17 PM Pacic Standard Time
Daniele Milan
Massimiliano
RSALES
OK perfect.
Daniele
On 25 Jan 2015, at 19:34, Massimiliano <m.luppi@hackingteam.com> wrote:
Daniele ciao,
Confermato da Biniam per le 14:00 (vedi sotto).
Massimiliano Luppi
Key Account Manager
Sent from my iPad
Inizio messaggio inoltrato:

Da: Biniam Tewolde <biniamtewolde@yahoo.com>
Data: 25 gennaio 2015 15:44:53 CET
A: Massimiliano <m.luppi@hackingteam.com>
Oggetto: Re: R: I: Urgent
Rispondi a: Biniam Tewolde <biniamtewolde@yahoo.com>
ok
On Sunday, January 25, 2015 12:28 AM, Massimiliano <m.luppi@hackingteam.com> wrote:
Hello Biniam,
Can you please let us know (see mail below)?
Regards,
Massimiliano Luppi
Key Account Manager
Sent from my iPad
Il giorno 23/gen/2015, alle ore 10:46, Massimiliano Luppi
<m.luppi@hackingteam.com> ha scritto:
Hello Biniam and good morning,
Everything is confirmed from our side.
We are booking a meeting room at the: Pestana hotel at Chelsea
bridge( http://www.pestana.com/en/pestana-chelsea-bridge-hotel/pages/home.aspx )
If you agree we could meet there at 14:00; our return flight is at 19:30
so we have 2 hours and for our meeting.
Please let me know, best regards.

Massimiliano Luppi
Key Account Manager
HackingTeam
www.hackingteam.com
mail: m.luppi@hackingteam.com
mobile: +39 3666539760
phone: +39 02 29060603
Inviato: marted 20 gennaio 2015 08:39
A: Massimiliano Luppi
Cc: Daniele Milan; David Vincenzetti
Oggetto: Re: I: Urgent
With regards to issue,

1. The deteriorating performance of the system. Reasons for the deterioration and future plans?
2. Reliability of the mobile version?
3. Training content included in the new contract.
About hotel we are staying around chelsea bridge , so we can make our discussion around there.
Waiting
On Monday, January 19, 2015 12:02 PM, Massimiliano Luppi

<m.luppi@hackingteam.com> wrote:
Biniam Seblewoin good morning,

can you please let us know the hotel you are staying so that we can
book a meeting room?
Also, is there any preferred time for the meeting?
As per my colleague Daniele, kindly let us know the main issues youd
like to discuss.
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
www.hackingteam.com
mobile: +39 3666539760
phone: +39 02 29060603
Da: Daniele Milan [mailto:d.milan@hackingteam.com]
Inviato: venerd 16 gennaio 2015 14:57
A: Seblewoin Tsegaye
Cc: Massimiliano Luppi
Oggetto: Re: Urgent
Dear Seblewoin,
as agreed with Mr. Biniam, we will meet on the 27th.
From our side there will be me and Massimiliano, and Im
confident we will find a suitable solution for the issue you
mention.
Regarding those issues, can we find them all on the support portal
or there is anything else?
The more you can anticipate the best we can prepare for the
meeting.
Kind regards,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
On 15 Jan 2015, at 10:10, Seblewoin Tsegaye

<woints@yahoo.com> wrote:
hello Daniele and Maassimiliano
How are you these days?

Could please confirm me the specific date you want
meet us?
We will have time to discuse with from jan 24-28 .
Beacuse it is difficult to sign the new contract unless
we discuse some issues about the system.
Seblewoin tsegaye
Subject:
Date:
From:
To:
CC:
Re: Urgent
Monday, January 19, 2015 at 10:21:55 AM Pacic Standard Time
Daniele Milan
Bruno MuschiVello, Massimiliano Luppi
Fabio Busado, CrisVan Vardaro, Giancarlo Russo, 'rsales@hackingteam.it'
Grazie Bruno,
a breve le rivediamo con Max in vista dell'incontro. Ho avuto modo di vericare che il Vcket di maggior interesse
"upgrading issue". C' margine per conVnuare il troubleshooVng? Pi punV o dedagli riusciamo a smarcare prima
dell'incontro meglio sarebbe.
Grazie,
Daniele
--
Daniele Milan
OperaVons Manager
----- Original Message -----
From: Bruno MuschiVello

Sent: Monday, January 19, 2015 03:50 PM
Cc: Fabio Busado; Daniele Milan; CrisVan Vardaro; Giancarlo Russo; RSALES <rsales@hackingteam.it>
Subject: Re: Urgent
Ciao a tuI,
in allegato l'analisi delle principali problemaVche arontate con il
cliente INSA,
a parVre da sedembre no ad oggi.
Grazie
Bruno
Il 16/01/2015 10:43, Fabio Busado ha scrido:
Ah oImo allora direi che e` piu` che faIbile, se riusciamo lo
facciamo anche prima cosi` avete il tempo di studiarvelo.
Dani quando riesci ci prepari il documento da inviare come roadmap ai
clienV che l'hanno chiesto? Non vorremmo far passare troppo tempo,
altrimenV facci sapere che avvisiamo che sara` fornito in futuro ma
che al momento non possiamo dare ulteriori informazioni.
Grazie!
-fabio
On 16/01/2015 10:40, Daniele Milan wrote:
Ciao Fabio,
sarebbe oImo averlo entro Mercoled 21 di seImana prossima.
Grazie,
Daniele
On 16 Jan 2015, at 10:38, Fabio Busado <f.busado@hackingteam.com>
wrote:
Direi che e` faIbile, che deadline avete? Purtroppo Bruno e`
malato e siamo un po' a corto di forze.
Ciao
-fabio
Ciao CrisVan,
se Fabio daccordo ci sarebbe molto uVle una analisi dei Vcket
a parVre da Sedembre.
Grazie per la disponibilit!
Daniele
On 15 Jan 2015, at 18:15, CrisVan Vardaro

<c.vardaro@hackingteam.com> wrote:
Ciao,
in allegato trovi lo storico dei Vckets richiesto diviso tra
vecchio e nuovo sistema di VckeVng.
Per quanto riguarda un'analisi delle principali problemaVche V
chiederei di rivolgerV a Fabio, che ci legge in copia.
Grazie
SaluV
CrisVan
Il 15/01/2015 16:15, Giancarlo Russo ha scrido:
Max,
come dici molto strano visto che avevano chiesto l'oerta di
upgrade a dicembre. Credo sia il solito modo di fare di Biniam...
Incontrarli a londra sarebbe oImo. Non credo che la mia
presenza sia gradita, quindi lascio fare a voi.
:)
On 1/15/2015 4:11 PM, Massimiliano Luppi wrote:
Ciao a tuI, <>
vi inoltro la mail sodo (arrivata abbastanza di sorpresa) di
Biniam - INSA EVopia.
Ho gi chiesto a CrisVan Vardaro uno storico dei Vckets e
unanalisi delle principali problemaVche, cos da poter avere
unidea prima di incontrarli.
Massimiliano
Da: Biniam Tewolde [mailto:biniamtewolde@yahoo.com
<mailto:biniamtewolde@yahoo.com> <mailto:biniamtewolde@yahoo.com
<mailto:biniamtewolde@yahoo.com>>]
Inviato: gioved 15 gennaio 2015 16:05
A: Daniele Milan
Oggedo: Re: Urgent
Dear Daniele,
I hope we will meet next week.
We are disappointed by the system we have .

We need to discuss the bad performance of the system ,
We stopped the contract due to this problem.
WaiVng.
On Friday, December 12, 2014 12:16 PM, Biniam Tewolde
<biniamtewolde@yahoo.com <mailto:biniamtewolde@yahoo.com>
<mailto:biniamtewolde@yahoo.com
<mailto:biniamtewolde@yahoo.com>>> wrote:
Ok We will send u informaVon.

On Friday, December 12, 2014 12:13 PM, Daniele Milan
<d.milan@hackingteam.com <mailto:d.milan@hackingteam.com>
<mailto:d.milan@hackingteam.com
<mailto:d.milan@hackingteam.com>>> wrote:
Dear Biniam,
Dear Seblewoin,
can you please update us on the acceptance of the training
proposal?
To start planning the acVviVes we need to have an indicaVon
of acceptance and intended period in 2015 when training is
supposed to happen.
Thank you very much,
Daniele
--
Daniele Milan
OperaVons Manager
HackingTeam
www.hackingteam.com <hdp://www.hackingteam.com/>
<hdp://www.hackingteam.com/ <hdp://www.hackingteam.com/>>
email: d.milan@hackingteam.com <mailto:d.milan@hackingteam.com>
<mailto:d.milan@hackingteam.com <mailto:d.milan@hackingteam.com>>
mobile: + 39 334 6221194
phone: +39 02 29060603
On 02 Dec 2014, at 11:02, Massimiliano Luppi
<m.luppi@hackingteam.com <mailto:m.luppi@hackingteam.com>
<mailto:m.luppi@hackingteam.com
<mailto:m.luppi@hackingteam.com>>> wrote:
Hello Mr. Biniam,
hope this email nds you well.
Could you please let us know the status of the contract?

Massimiliano Luppi
Key Account Manager
HackingTeam
mail: m.luppi@hackingteam.com <mailto:m.luppi@hackingteam.com>
<mailto:m.luppi@hackingteam.com <mailto:m.luppi@hackingteam.com>>
mobile: +39 3666539760
phone: +39 02 29060603
Da: Massimiliano Luppi [mailto:m.luppi@hackingteam.com
<mailto:m.luppi@hackingteam.com> <mailto:m.luppi@hackingteam.com
<mailto:m.luppi@hackingteam.com>>]
Inviato: luned 10 novembre 2014 15:15
A: 'Biniam Tewolde'
Cc: HT
Oggedo: R: R: Urgent
Hello Mr. Biniam,
how are you?
we recently implemented a new policy that had required some new
documentaVon.
I forgot to include it when I sent you the last oer.
One of the new docs that must be signed by the end user is
adached to this email.
Can you please have it signed?
Let me know if you need any claricaVon.
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
mobile: +39 3666539760
phone: +39 02 29060603
Inviato: marted 4 novembre 2014 09:55
A: 'Biniam Tewolde'
Hello Mr. Biniam,
thats a very good news!
Thank you very much.
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
mobile: +39 3666539760
phone: +39 02 29060603
Oggedo: Re: R: Urgent
It is being processed by the purchasing and nance departments.
We will sign the contract soon.
Meet u soon.
On Tuesday, November 4, 2014 11:49 AM, Massimiliano Luppi
Good morning Mr. Biniam,
how are you?

Could you please give us an update on the last commercial
proposal we sent you?
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
mobile: +39 3666539760
phone: +39 02 29060603
Inviato: gioved 23 odobre 2014 10:35
A: Biniam Tewolde
Cc: rsales@hackingteam.it <mailto:rsales@hackingteam.it>
<mailto:rsales@hackingteam.it <mailto:rsales@hackingteam.it>>;
Daniele Milan
Oggedo: R: Urgent
Hello Biniam,
as per your request to my colleague Daniele, please nd
enclosed the oer.
Daniele will send you the details of the training as soon as
possible.
Im sending you the password via txt message.
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
mobile: +39 3666539760

phone: +39 02 29060603
Da: Daniele Milan [mailto:d.milan@hackingteam.com
<mailto:d.milan@hackingteam.com> <mailto:d.milan@hackingteam.com
<mailto:d.milan@hackingteam.com>>]
Cc: 'rsales@hackingteam.it <mailto:rsales@hackingteam.it>
<mailto:rsales@hackingteam.it <mailto:rsales@hackingteam.it>>'
Oggedo: Fw: Urgent
FYI
Daniele
--
Daniele Milan
OperaVons Manager
From: Biniam Tewolde [mailto:biniamtewolde@yahoo.com
Sent: Thursday, October 23, 2014 10:00 AM
To: Daniele Milan
Subject: Re: Urgent
the amount of money is the most urgent one for me.
i am waiVng for the amount of cost.
On Thursday, October 23, 2014 10:47 AM, Daniele Milan
Dear Biniam,
I've asked Massimiliano to send you either the oer or a close
esVmate.
Regarding the agenda of the course, the topics are extensive and
sophisVcated, hence we're going through many reviews, I don't
want to deliver you a substandard course. We should be able to
provide a nal agenda to you by tomorrow.
Kind regards,
Daniele
--
Daniele Milan
OperaVons Manager

To: Daniele Milan
Subject: Urgent
We are waiVng for the nal proposal to issue purchase order.
--
Giancarlo Russo
COO
Hacking Team
email: g.russo@hackingteam.com <mailto:g.russo@hackingteam.com>
<mailto:g.russo@hackingteam.com <mailto:g.russo@hackingteam.com>>
mobile: +39 3288139385
phone: +39 02 29060603
<All_Vckets_for_INSA_OLD.html><All_Vckets_for_INSA_NEW.html>
Subject:
Date:
From:
To:
CC:
Re: Urgent
Monday, January 19, 2015 at 7:50:56 AM Pacic Standard Time
Bruno MuschiVello
Massimiliano Luppi
Fabio Busado, Daniele Milan, c.vardaro@hackingteam.com, Giancarlo Russo, RSALES
Ciao a tuI,
in allegato l'analisi delle principali problemaVche arontate con il
cliente INSA,
a parVre da sedembre no ad oggi.
Grazie
Bruno
Il 16/01/2015 10:43, Fabio Busado ha scrido:
altrimenV facci sapere che avvisiamo che sara` fornito in futuro ma
che al momento non possiamo dare ulteriori informazioni.
Grazie!
-fabio
Ciao Fabio,
Grazie,
Daniele
On 16 Jan 2015, at 10:38, Fabio Busado <f.busado@hackingteam.com>
wrote:
Direi che e` faIbile, che deadline avete? Purtroppo Bruno e`
malato e siamo un po' a corto di forze.
Ciao
-fabio
Ciao CrisVan,
se Fabio daccordo ci sarebbe molto uVle una analisi dei Vcket
a parVre da Sedembre.
Daniele
On 15 Jan 2015, at 18:15, CrisVan Vardaro
<c.vardaro@hackingteam.com> wrote:
Ciao,
in allegato trovi lo storico dei Vckets richiesto diviso tra
vecchio e nuovo sistema di VckeVng.
Per quanto riguarda un'analisi delle principali problemaVche V
chiederei di rivolgerV a Fabio, che ci legge in copia.
Grazie
SaluV
CrisVan
Max,
come dici molto strano visto che avevano chiesto l'oerta di
Incontrarli a londra sarebbe oImo. Non credo che la mia

:)
Ciao a tuI, <>
vi inoltro la mail sodo (arrivata abbastanza di sorpresa) di
Biniam - INSA EVopia.
Ho gi chiesto a CrisVan Vardaro uno storico dei Vckets e
unanalisi delle principali problemaVche, cos da poter avere
unidea prima di incontrarli.
Massimiliano
A: Daniele Milan
Oggedo: Re: Urgent
Dear Daniele,
WaiVng.
<biniamtewolde@yahoo.com <mailto:biniamtewolde@yahoo.com>
<mailto:biniamtewolde@yahoo.com

Dear Biniam,
Dear Seblewoin,
proposal?
To start planning the acVviVes we need to have an indicaVon
supposed to happen.
Daniele
--
Daniele Milan
OperaVons Manager
HackingTeam
mobile: + 39 334 6221194
phone: +39 02 29060603
Hello Mr. Biniam,

Massimiliano Luppi
Key Account Manager
HackingTeam

mobile: +39 3666539760
phone: +39 02 29060603
A: 'Biniam Tewolde'
Cc: HT
Hello Mr. Biniam,
how are you?
documentaVon.
One of the new docs that must be signed by the end user is
adached to this email.
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
mobile: +39 3666539760
phone: +39 02 29060603
A: 'Biniam Tewolde'
Hello Mr. Biniam,
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
mobile: +39 3666539760
phone: +39 02 29060603
It is being processed by the purchasing and nance departments.
Meet u soon.
how are you?
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
mobile: +39 3666539760
phone: +39 02 29060603

A: Biniam Tewolde
Cc: rsales@hackingteam.it <mailto:rsales@hackingteam.it>
<mailto:rsales@hackingteam.it <mailto:rsales@hackingteam.it>>;
Daniele Milan
Oggedo: R: Urgent
Hello Biniam,
as per your request to my colleague Daniele, please nd
enclosed the oer.
possible.
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
mobile: +39 3666539760
phone: +39 02 29060603
Da: Daniele Milan [mailto:d.milan@hackingteam.com
<mailto:d.milan@hackingteam.com>>]
Cc: 'rsales@hackingteam.it <mailto:rsales@hackingteam.it>
<mailto:rsales@hackingteam.it <mailto:rsales@hackingteam.it>>'
Oggedo: Fw: Urgent
FYI
Daniele
--
Daniele Milan
OperaVons Manager

To: Daniele Milan
Subject: Re: Urgent
Dear Biniam,
I've asked Massimiliano to send you either the oer or a close
esVmate.
Regarding the agenda of the course, the topics are extensive and
sophisVcated, hence we're going through many reviews, I don't
want to deliver you a substandard course. We should be able to
Kind regards,
Daniele
--
Daniele Milan
OperaVons Manager
To: Daniele Milan
Subject: Urgent
--
Giancarlo Russo
COO
Hacking Team
mobile: +39 3288139385
phone: +39 02 29060603
Subject:
Date:
From:
To:
CC:
Re: Urgent
Friday, January 16, 2015 at 6:56:43 AM Pacic Standard Time
Daniele Milan
Seblewoin Tsegaye
Massimiliano Luppi
Dear Seblewoin,
as agreed with Mr. Biniam, we will meet on the 27th.
From our side there will be me and Massimiliano, and Im condent we will nd a suitable soluVon for the issue you
menVon.
Regarding those issues, can we nd them all on the support portal or there is anything else?
The more you can anVcipate the best we can prepare for the meeVng.
Kind regards,
Daniele
--
Daniele Milan
OperaVons Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
On 15 Jan 2015, at 10:10, Seblewoin Tsegaye <woints@yahoo.com> wrote:

Could please confirm me the specific date you want meet us?
Beacuse it is difficult to sign the new contract unless we discuse some issues about the
system.
Seblewoin tsegaye
Subject:
Date:
From:
To:
CC:
Re: Urgent
Fabio Busado
Daniele Milan
c.vardaro@hackingteam.com, Giancarlo Russo, Massimiliano Luppi, RSALES, Bruno

altrimenV facci sapere che avvisiamo che sara` fornito in futuro ma che
al momento non possiamo dare ulteriori informazioni.
Grazie!
-fabio
Ciao Fabio,

Grazie,
Daniele
On 16 Jan 2015, at 10:38, Fabio Busado <f.busado@hackingteam.com> wrote:
Direi che e` faIbile, che deadline avete? Purtroppo Bruno e` malato e siamo un po' a corto di forze.
Ciao
-fabio
Ciao CrisVan,
se Fabio daccordo ci sarebbe molto uVle una analisi dei Vcket a parVre da Sedembre.
Daniele
On 15 Jan 2015, at 18:15, CrisVan Vardaro <c.vardaro@hackingteam.com> wrote:
Ciao,
in allegato trovi lo storico dei Vckets richiesto diviso tra vecchio e nuovo sistema di VckeVng.
Per quanto riguarda un'analisi delle principali problemaVche V chiederei di rivolgerV a Fabio, che ci legge
in copia.
Grazie
SaluV
CrisVan
Max,
come dici molto strano visto che avevano chiesto l'oerta di upgrade a dicembre. Credo sia il solito
modo di fare di Biniam... Incontrarli a londra sarebbe oImo. Non credo che la mia presenza sia gradita,
quindi lascio fare a voi.
:)
Ciao a tuI, <>
vi inoltro la mail sodo (arrivata abbastanza di sorpresa) di Biniam - INSA EVopia.
Ho gi chiesto a CrisVan Vardaro uno storico dei Vckets e unanalisi delle principali problemaVche,
cos da poter avere unidea prima di incontrarli.
Massimiliano
Da: Biniam Tewolde [mailto:biniamtewolde@yahoo.com <mailto:biniamtewolde@yahoo.com>

<mailto:biniamtewolde@yahoo.com <mailto:biniamtewolde@yahoo.com>>]
A: Daniele Milan
Oggedo: Re: Urgent
Dear Daniele,
WaiVng.
On Friday, December 12, 2014 12:16 PM, Biniam Tewolde <biniamtewolde@yahoo.com

On Friday, December 12, 2014 12:13 PM, Daniele Milan <d.milan@hackingteam.com
Dear Biniam,
Dear Seblewoin,
can you please update us on the acceptance of the training proposal?
To start planning the acVviVes we need to have an indicaVon of acceptance and intended period in
2015 when training is supposed to happen.
Daniele
--
Daniele Milan
OperaVons Manager
HackingTeam
www.hackingteam.com <hdp://www.hackingteam.com/> <hdp://www.hackingteam.com/
<hdp://www.hackingteam.com/>>
mobile: + 39 334 6221194
phone: +39 02 29060603
On 02 Dec 2014, at 11:02, Massimiliano Luppi <m.luppi@hackingteam.com
Hello Mr. Biniam,

Massimiliano Luppi
Key Account Manager
HackingTeam
mobile: +39 3666539760
phone: +39 02 29060603
Da: Massimiliano Luppi [mailto:m.luppi@hackingteam.com <mailto:m.luppi@hackingteam.com>
<mailto:m.luppi@hackingteam.com <mailto:m.luppi@hackingteam.com>>]
A: 'Biniam Tewolde'
Cc: HT
Hello Mr. Biniam,
how are you?
we recently implemented a new policy that had required some new documentaVon.
One of the new docs that must be signed by the end user is adached to this email.
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
mobile: +39 3666539760
phone: +39 02 29060603
A: 'Biniam Tewolde'
Hello Mr. Biniam,
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
mobile: +39 3666539760
phone: +39 02 29060603
Da: Biniam Tewolde [mailto:biniamtewolde@yahoo.com <mailto:biniamtewolde@yahoo.com>
It is being processed by the purchasing and nance departments. We will sign the contract soon.
Meet u soon.
On Tuesday, November 4, 2014 11:49 AM, Massimiliano Luppi <m.luppi@hackingteam.com

how are you?
Could you please give us an update on the last commercial proposal we sent you?
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
mobile: +39 3666539760
phone: +39 02 29060603
A: Biniam Tewolde
Cc: rsales@hackingteam.it <mailto:rsales@hackingteam.it> <mailto:rsales@hackingteam.it
<mailto:rsales@hackingteam.it>>; Daniele Milan
Oggedo: R: Urgent
Hello Biniam,
as per your request to my colleague Daniele, please nd enclosed the oer.
Daniele will send you the details of the training as soon as possible.
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
mobile: +39 3666539760
phone: +39 02 29060603
Da: Daniele Milan [mailto:d.milan@hackingteam.com <mailto:d.milan@hackingteam.com>
<mailto:d.milan@hackingteam.com <mailto:d.milan@hackingteam.com>>]
Cc: 'rsales@hackingteam.it <mailto:rsales@hackingteam.it> <mailto:rsales@hackingteam.it
<mailto:rsales@hackingteam.it>>'
Oggedo: Fw: Urgent
FYI
Daniele
--
Daniele Milan
OperaVons Manager
From: Biniam Tewolde [mailto:biniamtewolde@yahoo.com <mailto:biniamtewolde@yahoo.com>
To: Daniele Milan
Subject: Re: Urgent
On Thursday, October 23, 2014 10:47 AM, Daniele Milan <d.milan@hackingteam.com
Dear Biniam,
I've asked Massimiliano to send you either the oer or a close esVmate.
Regarding the agenda of the course, the topics are extensive and sophisVcated, hence we're going
through many reviews, I don't want to deliver you a substandard course. We should be able to
Kind regards,
Daniele
--
Daniele Milan
OperaVons Manager
From: Biniam Tewolde [mailto:biniamtewolde@yahoo.com <mailto:biniamtewolde@yahoo.com>
To: Daniele Milan
Subject: Urgent
--
Giancarlo Russo
COO
Hacking Team
mobile: +39 3288139385
phone: +39 02 29060603
Subject:
Date:
From:
To:
CC:
Re: Urgent
Daniele Milan
Fabio Busado
c.vardaro@hackingteam.com, Giancarlo Russo, Massimiliano Luppi, RSALES, Bruno
Ciao Fabio,
Grazie,
Daniele
On 16 Jan 2015, at 10:38, Fabio Busado <f.busado@hackingteam.com> wrote:
Direi che e` fattibile, che deadline avete? Purtroppo Bruno e` malato e siamo un po' a corto di forze.
Ciao
-fabio
Ciao Cristian,
se Fabio daccordo ci sarebbe molto utile una analisi dei ticket a partire da Settembre.
Daniele
On 15 Jan 2015, at 18:15, Cristian Vardaro <c.vardaro@hackingteam.com>

wrote:
Ciao,
in allegato trovi lo storico dei tickets richiesto diviso tra vecchio e nuovo sistema
di ticketing.
Per quanto riguarda un'analisi delle principali problematiche ti chiederei di
rivolgerti a Fabio, che ci legge in copia.
Grazie
Saluti
Cristian
Il 15/01/2015 16:15, Giancarlo Russo ha scritto:
Max,
come dici molto strano visto che avevano chiesto l'offerta di
Incontrarli a londra sarebbe ottimo. Non credo che la mia
:)
Ciao a tutti, <>
vi inoltro la mail sotto (arrivata abbastanza di
sorpresa) di Biniam - INSA Etiopia.
Ho gi chiesto a Cristian Vardaro uno storico dei
tickets e unanalisi delle principali problematiche,
cos da poter avere unidea prima di incontrarli.
Massimiliano
Da: Biniam Tewolde
[mailto:biniamtewolde@yahoo.com
<mailto:biniamtewolde@yahoo.com>]
A: Daniele Milan
Oggetto: Re: Urgent
Dear Daniele,
We need to discuss the bad performance of the

system ,
Waiting.
On Friday, December 12, 2014 12:16 PM, Biniam
Tewolde <biniamtewolde@yahoo.com
<mailto:biniamtewolde@yahoo.com>> wrote:
Ok We will send u information.

On Friday, December 12, 2014 12:13 PM, Daniele
Milan <d.milan@hackingteam.com
<mailto:d.milan@hackingteam.com>> wrote:
Dear Biniam,
Dear Seblewoin,
can you please update us on the acceptance of
the training proposal?
To start planning the activities we need to have an
indication of acceptance and intended period in
2015 when training is supposed to happen.
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
<http://www.hackingteam.com/>
<mailto:d.milan@hackingteam.com>
mobile: + 39 334 6221194
phone: +39 02 29060603
<m.luppi@hackingteam.com
<mailto:m.luppi@hackingteam.com>> wrote:
Hello Mr. Biniam,
hope this email finds you well.
Could you please let us know the status of the
contract?
Massimiliano Luppi
Key Account Manager
HackingTeam
www.hackingteam.com
<mailto:m.luppi@hackingteam.com>
mobile: +39 3666539760
phone: +39 02 29060603
Da: Massimiliano Luppi
[mailto:m.luppi@hackingteam.com
<mailto:m.luppi@hackingteam.com>]
A: 'Biniam Tewolde'
Cc: HT
Oggetto: R: R: Urgent
Hello Mr. Biniam,
how are you?
we recently implemented a new policy that had
required some new documentation.
I forgot to include it when I sent you the last offer.
One of the new docs that must be signed by the
end user is attached to this email.
Let me know if you need any clarification.
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
www.hackingteam.com
mobile: +39 3666539760
phone: +39 02 29060603
A: 'Biniam Tewolde'
Hello Mr. Biniam,
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
www.hackingteam.com
mobile: +39 3666539760
phone: +39 02 29060603
Da: Biniam Tewolde
Oggetto: Re: R: Urgent
It is being processed by the purchasing and
finance departments. We will sign the contract
soon.
Meet u soon.
On Tuesday, November 4, 2014 11:49 AM,
Massimiliano Luppi <m.luppi@hackingteam.com
how are you?
Could you please give us an update on the last
commercial proposal we sent you?
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
www.hackingteam.com
mobile: +39 3666539760
phone: +39 02 29060603
Inviato: gioved 23 ottobre 2014 10:35
A: Biniam Tewolde
Cc: rsales@hackingteam.it
<mailto:rsales@hackingteam.it>; Daniele Milan
Oggetto: R: Urgent
Hello Biniam,
as per your request to my colleague Daniele,
please find enclosed the offer.

Daniele will send you the details of the training as
soon as possible.
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
www.hackingteam.com
mobile: +39 3666539760
phone: +39 02 29060603
Da: Daniele Milan
[mailto:d.milan@hackingteam.com
<mailto:d.milan@hackingteam.com>]
Cc: 'rsales@hackingteam.it
<mailto:rsales@hackingteam.it>'
Oggetto: Fw: Urgent
FYI
Daniele
-Daniele Milan
Operations Manager
From: Biniam Tewolde
To: Daniele Milan
Subject: Re: Urgent
the amount of money is the most urgent one for
me.
i am waiting for the amount of cost.
On Thursday, October 23, 2014 10:47 AM,
Daniele Milan <d.milan@hackingteam.com
Dear Biniam,
I've asked Massimiliano to send you either the
offer or a close estimate.
Regarding the agenda of the course, the topics
are extensive and sophisticated, hence we're
going through many reviews, I don't want to
deliver you a substandard course. We should be
able to provide a final agenda to you by tomorrow.

Kind regards,
Daniele
-Daniele Milan
Operations Manager
To: Daniele Milan
Subject: Urgent
We are waiting for the final proposal to issue

purchase order.
-Giancarlo Russo
COO
Hacking Team
www.hackingteam.com <http://www.hackingteam.com/>
email: g.russo@hackingteam.com
<mailto:g.russo@hackingteam.com>
mobile: +39 3288139385
phone: +39 02 29060603
<All_tickets_for_INSA_OLD.html><All_tickets_for_INSA_NEW.html>
Subject:
Date:
From:
To:
CC:
Re: Urgent
Fabio Busado
Daniele Milan, c.vardaro@hackingteam.com
Giancarlo Russo, Massimiliano Luppi, RSALES, Bruno
Direi che e` faIbile, che deadline avete? Purtroppo Bruno e` malato e

siamo un po' a corto di forze.
Ciao
-fabio
Ciao CrisVan,
Daniele

Ciao,
in allegato trovi lo storico dei Vckets richiesto diviso tra vecchio e nuovo sistema di VckeVng.
Per quanto riguarda un'analisi delle principali problemaVche V chiederei di rivolgerV a Fabio, che ci legge in
copia.
Grazie
SaluV
CrisVan
Max,
come dici molto strano visto che avevano chiesto l'oerta di upgrade a dicembre. Credo sia il solito modo di
fare di Biniam... Incontrarli a londra sarebbe oImo. Non credo che la mia presenza sia gradita, quindi lascio
fare a voi.
:)
Ciao a tuI, <>
Ho gi chiesto a CrisVan Vardaro uno storico dei Vckets e unanalisi delle principali problemaVche, cos da
poter avere unidea prima di incontrarli.
Massimiliano
Da: Biniam Tewolde [mailto:biniamtewolde@yahoo.com <mailto:biniamtewolde@yahoo.com>]
A: Daniele Milan
Oggedo: Re: Urgent
Dear Daniele,
WaiVng.
On Friday, December 12, 2014 12:16 PM, Biniam Tewolde <biniamtewolde@yahoo.com
<mailto:biniamtewolde@yahoo.com>> wrote:

On Friday, December 12, 2014 12:13 PM, Daniele Milan <d.milan@hackingteam.com
Dear Biniam,
Dear Seblewoin,
To start planning the acVviVes we need to have an indicaVon of acceptance and intended period in 2015
when training is supposed to happen.
Daniele
--
Daniele Milan
OperaVons Manager
HackingTeam
mobile: + 39 334 6221194
phone: +39 02 29060603
On 02 Dec 2014, at 11:02, Massimiliano Luppi <m.luppi@hackingteam.com
Hello Mr. Biniam,

Massimiliano Luppi
Key Account Manager
HackingTeam

mobile: +39 3666539760
phone: +39 02 29060603
Da: Massimiliano Luppi [mailto:m.luppi@hackingteam.com <mailto:m.luppi@hackingteam.com>]
A: 'Biniam Tewolde'
Cc: HT
Hello Mr. Biniam,
how are you?
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
mobile: +39 3666539760
phone: +39 02 29060603
A: 'Biniam Tewolde'
Hello Mr. Biniam,
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
mobile: +39 3666539760
phone: +39 02 29060603
Da: Biniam Tewolde [mailto:biniamtewolde@yahoo.com <mailto:biniamtewolde@yahoo.com>]
It is being processed by the purchasing and nance departments. We will sign the contract soon.
Meet u soon.
On Tuesday, November 4, 2014 11:49 AM, Massimiliano Luppi <m.luppi@hackingteam.com
how are you?
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
mobile: +39 3666539760
phone: +39 02 29060603
A: Biniam Tewolde
Cc: rsales@hackingteam.it <mailto:rsales@hackingteam.it>; Daniele Milan
Oggedo: R: Urgent
Hello Biniam,
as per your request to my colleague Daniele, please nd enclosed the oer.
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
mobile: +39 3666539760
phone: +39 02 29060603
Da: Daniele Milan [mailto:d.milan@hackingteam.com <mailto:d.milan@hackingteam.com>]
Cc: 'rsales@hackingteam.it <mailto:rsales@hackingteam.it>'
Oggedo: Fw: Urgent
FYI
Daniele
--
Daniele Milan
OperaVons Manager
From: Biniam Tewolde [mailto:biniamtewolde@yahoo.com <mailto:biniamtewolde@yahoo.com>]
To: Daniele Milan
Subject: Re: Urgent
On Thursday, October 23, 2014 10:47 AM, Daniele Milan <d.milan@hackingteam.com
Dear Biniam,
I've asked Massimiliano to send you either the oer or a close esVmate.
Regarding the agenda of the course, the topics are extensive and sophisVcated, hence we're going through
many reviews, I don't want to deliver you a substandard course. We should be able to provide a nal
agenda to you by tomorrow.
Kind regards,
Daniele
--
Daniele Milan
OperaVons Manager

From: Biniam Tewolde [mailto:biniamtewolde@yahoo.com <mailto:biniamtewolde@yahoo.com>]
To: Daniele Milan
Subject: Urgent
--
Giancarlo Russo
COO
Hacking Team
mobile: +39 3288139385
phone: +39 02 29060603
Subject:
Date:
From:
To:
CC:
Re: Urgent
Daniele Milan
c.vardaro@hackingteam.com
Giancarlo Russo, Massimiliano Luppi, RSALES, Bruno, Fabio Busado
Ciao CrisVan,
Daniele

Ciao,
in allegato trovi lo storico dei tickets richiesto diviso tra vecchio e nuovo sistema di ticketing.
Per quanto riguarda un'analisi delle principali problematiche ti chiederei di rivolgerti a Fabio, che ci legge in
copia.
Grazie
Saluti
Cristian
Il 15/01/2015 16:15, Giancarlo Russo ha scritto:
Max,
come dici molto strano visto che avevano chiesto l'offerta di upgrade a dicembre. Credo sia il
solito modo di fare di Biniam... Incontrarli a londra sarebbe ottimo. Non credo che la mia
:)
Ciao a tuI,

vi inoltro la mail sodo (arrivata abbastanza di sorpresa) di Biniam -
INSA EVopia.
Ho gi chiesto a CrisVan Vardaro uno storico dei Vckets e unanalisi
delle principali problemaVche, cos da poter avere unidea prima di
incontrarli.

Massimiliano

A: Daniele Milan
Oggetto: Re: Urgent
Dear Daniele,
Waiting.


Dear Biniam,
Dear Seblewoin,
proposal?
To start planning the activities we need to have an indication
supposed to happen.
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603

Hello Mr. Biniam,


Massimiliano Luppi
Massimiliano Luppi
Key Account Manager

HackingTeam
www.hackingteam.com

mobile: +39 3666539760
phone: +39 02 29060603

Da: Massimiliano Luppi [mailto:m.luppi@hackingteam.com]
A: 'Biniam Tewolde'
Cc: HT
Hello Mr. Biniam,

how are you?
we recently implemented a new policy that had required
some new documentaVon.
One of the new docs that must be signed by the end
user is adached to this email.

Best regards,
Massimiliano Luppi
Key Account Manager

HackingTeam
www.hackingteam.com

mobile: +39 3666539760
phone: +39 02 29060603

A: 'Biniam Tewolde'
Hello Mr. Biniam,


Best regards,
Massimiliano Luppi
Key Account Manager

HackingTeam
www.hackingteam.com

mobile: +39 3666539760
phone: +39 02 29060603

It is being processed by the purchasing and finance

departments. We will sign the contract soon.
Meet u soon.
On Tuesday, November 4, 2014 11:49 AM, Massimiliano
Luppi <m.luppi@hackingteam.com> wrote:

how are you?
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
www.hackingteam.com
mobile: +39 3666539760
phone: +39 02 29060603
A: Biniam Tewolde
Cc: rsales@hackingteam.it; Daniele Milan
Oggetto: R: Urgent
Hello Biniam,
as per your request to my colleague Daniele, please
find enclosed the offer.
soon as possible.
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
www.hackingteam.com
mobile: +39 3666539760
phone: +39 02 29060603
Cc: 'rsales@hackingteam.it'
Oggetto: Fw: Urgent
FYI
Daniele
-Daniele Milan
Operations Manager
To: Daniele Milan
Subject: Re: Urgent

Dear Biniam,
I've asked Massimiliano to send you either the offer
or a close estimate.
Regarding the agenda of the course, the topics are
extensive and sophisticated, hence we're going
through many reviews, I don't want to deliver you a
substandard course. We should be able to provide a
final agenda to you by tomorrow.
Kind regards,
Daniele
-Daniele Milan
Operations Manager
To: Daniele Milan
Subject: Urgent
We are waiting for the final proposal to issue purchase order.
-Giancarlo Russo
COO
Hacking Team
www.hackingteam.com
mobile: +39 3288139385
phone: +39 02 29060603
Subject:
Date:
From:
To:
CC:
Re: Urgent
David VincenzeI
Daniele Milan
Giancarlo Russo, Massimiliano Luppi, rsales@hackingteam.it, CrisVan Vardaro,
bruno@hackingteam.it
All right. Lets go.

David
--
David VincenzeI
CEO
Hacking Team
www.hackingteam.com
mobile: +39 3494403823
phone: +39 0229060603
On Jan 16, 2015, at 8:22 AM, Daniele Milan <d.milan@hackingteam.com> wrote:
Nell'oerta ci sono gia 100k di corsi di formazione. Penso che abbiano bisogno di senVrsi di
nuovo coccolaV e degni di adenzione, parecchio che non li vediamo.
Daniele
--
Daniele Milan
OperaVons Manager


Sent: Friday, January 16, 2015 04:08 AM
To: Giancarlo Russo
Cc: Massimiliano Luppi; HT <rsales@hackingteam.it>; Daniele Milan; Cristian Vardaro; Bruno
<bruno@hackingteam.it>
Subject: Re: Urgent

Potrebbe anche essere un bene perdere questo cliente: la nostra nuova strategia ci suggerisce di
concentrarci solo su alcuni clienV per le ulVme versioni del nostro prododo e per le gemme che
abbiamo da parte.
Incontriamolo, facciamo il possibile ovviamente, tudo si puo risolvere con lennesimo corso di
formazione che sarebbe a suo carico ovviamente.
David
--
David VincenzeI
CEO
Hacking Team
www.hackingteam.com
mobile: +39 3494403823
phone: +39 0229060603
On Jan 15, 2015, at 4:15 PM, Giancarlo Russo <g.russo@hackingteam.com> wrote:

Max,
come dici molto strano visto che avevano chiesto l'offerta di upgrade a dicembre. Credo sia il
solito modo di fare di Biniam... Incontrarli a londra sarebbe ottimo. Non credo che la mia
:)
Ciao a tuI,

vi inoltro la mail sodo (arrivata abbastanza di sorpresa) di Biniam -
INSA EVopia.
Ho gi chiesto a CrisVan Vardaro uno storico dei Vckets e unanalisi
delle principali problemaVche, cos da poter avere unidea prima di
incontrarli.

Massimiliano

A: Daniele Milan
Oggetto: Re: Urgent
Dear Daniele,
Waiting.


Dear Biniam,
Dear Seblewoin,
proposal?
To start planning the activities we need to have an indication
supposed to happen.
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603

Hello Mr. Biniam,


Massimiliano Luppi
Key Account Manager

HackingTeam
www.hackingteam.com

mobile: +39 3666539760
phone: +39 02 29060603

A: 'Biniam Tewolde'
Cc: HT
Hello Mr. Biniam,

how are you?
we recently implemented a new policy that had required
some new documentaVon.
One of the new docs that must be signed by the end
user is adached to this email.

Best regards,
Massimiliano Luppi
Key Account Manager

HackingTeam
www.hackingteam.com

mobile: +39 3666539760
phone: +39 02 29060603

A: 'Biniam Tewolde'
Hello Mr. Biniam,


Best regards,
Massimiliano Luppi
Key Account Manager

HackingTeam
www.hackingteam.com

mobile: +39 3666539760
phone: +39 02 29060603

It is being processed by the purchasing and finance

departments. We will sign the contract soon.
Meet u soon.
On Tuesday, November 4, 2014 11:49 AM, Massimiliano
Luppi <m.luppi@hackingteam.com> wrote:

how are you?
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
www.hackingteam.com
mobile: +39 3666539760
phone: +39 02 29060603
A: Biniam Tewolde
Oggetto: R: Urgent
Hello Biniam,
as per your request to my colleague Daniele, please
find enclosed the offer.
soon as possible.
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
www.hackingteam.com
mobile: +39 3666539760
phone: +39 02 29060603

Oggetto: Fw: Urgent
FYI
Daniele
-Daniele Milan
Operations Manager
To: Daniele Milan
Subject: Re: Urgent

Dear Biniam,
I've asked Massimiliano to send you either the offer
or a close estimate.
Regarding the agenda of the course, the topics are
extensive and sophisticated, hence we're going
through many reviews, I don't want to deliver you a
substandard course. We should be able to provide a
final agenda to you by tomorrow.
Kind regards,
Daniele
-Daniele Milan
Operations Manager
To: Daniele Milan
Subject: Urgent
-Giancarlo Russo
COO
Hacking Team
www.hackingteam.com
mobile: +39 3288139385
phone: +39 02 29060603
Subject:
Date:
From:
To:
CC:
Re: Urgent
Daniele Milan
David VincenzeI, Giancarlo Russo
Massimiliano Luppi, 'rsales@hackingteam.it', CrisVan Vardaro, 'bruno@hackingteam.it'
Nell'oerta ci sono gia 100k di corsi di formazione. Penso che abbiano bisogno di senVrsi di nuovo coccolaV e
degni di adenzione, parecchio che non li vediamo.
Daniele
--
Daniele Milan
OperaVons Manager


Sent: Friday, January 16, 2015 04:08 AM
To: Giancarlo Russo
Cc: Massimiliano Luppi; HT <rsales@hackingteam.it>; Daniele Milan; Cristian Vardaro; Bruno
<bruno@hackingteam.it>
Subject: Re: Urgent

Potrebbe anche essere un bene perdere questo cliente: la nostra nuova strategia ci suggerisce di concentrarci solo su
alcuni clienV per le ulVme versioni del nostro prododo e per le gemme che abbiamo da parte.
Incontriamolo, facciamo il possibile ovviamente, tudo si puo risolvere con lennesimo corso di formazione che
sarebbe a suo carico ovviamente.
David
--
David VincenzeI
CEO
Hacking Team
www.hackingteam.com
mobile: +39 3494403823
phone: +39 0229060603

Max,
come dici molto strano visto che avevano chiesto l'offerta di upgrade a dicembre. Credo sia il solito modo di
fare di Biniam... Incontrarli a londra sarebbe ottimo. Non credo che la mia presenza sia gradita, quindi lascio
fare a voi.
:)
Ciao a tuI,

Ho gi chiesto a CrisVan Vardaro uno storico dei Vckets e unanalisi delle principali
problemaVche, cos da poter avere unidea prima di incontrarli.

Massimiliano

A: Daniele Milan
Oggetto: Re: Urgent
Dear Daniele,
Waiting.

On Friday, December 12, 2014 12:13 PM, Daniele Milan <d.milan@hackingteam.com>

wrote:
Dear Biniam,
Dear Seblewoin,
To start planning the activities we need to have an indication of
acceptance and intended period in 2015 when training is supposed to
happen.
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603

Hello Mr. Biniam,


Massimiliano Luppi
Key Account Manager

HackingTeam
www.hackingteam.com

mobile: +39 3666539760
phone: +39 02 29060603

A: 'Biniam Tewolde'
Cc: HT
Hello Mr. Biniam,

how are you?
documentaVon.
One of the new docs that must be signed by the end user is adached
to this email.

Best regards,
Massimiliano Luppi
Key Account Manager

HackingTeam
www.hackingteam.com

mobile: +39 3666539760
phone: +39 02 29060603

A: 'Biniam Tewolde'
Hello Mr. Biniam,


Best regards,
Massimiliano Luppi
Key Account Manager
Key Account Manager

HackingTeam
www.hackingteam.com

mobile: +39 3666539760
phone: +39 02 29060603

It is being processed by the purchasing and finance departments.

Meet u soon.

how are you?
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
www.hackingteam.com
mobile: +39 3666539760
phone: +39 02 29060603

A: Biniam Tewolde
Oggetto: R: Urgent
Hello Biniam,
as per your request to my colleague Daniele, please find
enclosed the offer.
possible.
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
www.hackingteam.com
mobile: +39 3666539760
phone: +39 02 29060603
Oggetto: Fw: Urgent
FYI
Daniele
-Daniele Milan
Operations Manager
To: Daniele Milan
Subject: Re: Urgent

Dear Biniam,
I've asked Massimiliano to send you either the offer or a close
estimate.
Regarding the agenda of the course, the topics are extensive
and sophisticated, hence we're going through many reviews, I
don't want to deliver you a substandard course. We should be
Kind regards,
Daniele
-Daniele Milan
Operations Manager
To: Daniele Milan
Subject: Urgent
-Giancarlo Russo
COO
Hacking Team
www.hackingteam.com
mobile: +39 3288139385
phone: +39 02 29060603
Subject:
Date:
From:
To:
CC:
Re: Urgent
Thursday, January 15, 2015 at 8:08:30 PM Pacic Standard Time
David VincenzeI
Giancarlo Russo
Massimiliano Luppi, HT, Daniele Milan, CrisVan Vardaro, Bruno
Potrebbe anche essere un bene perdere questo cliente: la nostra nuova strategia ci suggerisce di concentrarci solo su
alcuni clienV per le ulVme versioni del nostro prododo e per le gemme che abbiamo da parte.
Incontriamolo, facciamo il possibile ovviamente, tudo si puo risolvere con lennesimo corso di formazione che
sarebbe a suo carico ovviamente.
David
--
David VincenzeI
CEO
Hacking Team
www.hackingteam.com
mobile: +39 3494403823
phone: +39 0229060603

Max,
come dici molto strano visto che avevano chiesto l'offerta di upgrade a dicembre. Credo sia il solito modo di
fare di Biniam... Incontrarli a londra sarebbe ottimo. Non credo che la mia presenza sia gradita, quindi lascio
fare a voi.
:)
Ciao a tuI,

Ho gi chiesto a CrisVan Vardaro uno storico dei Vckets e unanalisi delle principali
problemaVche, cos da poter avere unidea prima di incontrarli.

Massimiliano

A: Daniele Milan
Oggetto: Re: Urgent
Dear Daniele,
Waiting.

On Friday, December 12, 2014 12:13 PM, Daniele Milan <d.milan@hackingteam.com>

wrote:
Dear Biniam,
Dear Seblewoin,
To start planning the activities we need to have an indication of
acceptance and intended period in 2015 when training is supposed to
happen.
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603

Hello Mr. Biniam,


Massimiliano Luppi
Key Account Manager

HackingTeam
www.hackingteam.com

mobile: +39 3666539760
phone: +39 02 29060603

A: 'Biniam Tewolde'
Cc: HT
Hello Mr. Biniam,

how are you?
documentaVon.
One of the new docs that must be signed by the end user is adached
to this email.

Best regards,
Massimiliano Luppi
Key Account Manager

HackingTeam
www.hackingteam.com

mobile: +39 3666539760
phone: +39 02 29060603

A: 'Biniam Tewolde'
Hello Mr. Biniam,


Best regards,
Massimiliano Luppi
Key Account Manager

HackingTeam
www.hackingteam.com

mobile: +39 3666539760
phone: +39 02 29060603

It is being processed by the purchasing and finance departments.

Meet u soon.

how are you?
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
www.hackingteam.com
mobile: +39 3666539760
phone: +39 02 29060603
A: Biniam Tewolde
Oggetto: R: Urgent
Hello Biniam,
as per your request to my colleague Daniele, please find
enclosed the offer.
possible.
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
www.hackingteam.com
mobile: +39 3666539760
phone: +39 02 29060603

Oggetto: Fw: Urgent
FYI
Daniele
-Daniele Milan
Operations Manager
To: Daniele Milan
Subject: Re: Urgent

Dear Biniam,
I've asked Massimiliano to send you either the offer or a close
estimate.
Regarding the agenda of the course, the topics are extensive
and sophisticated, hence we're going through many reviews, I
don't want to deliver you a substandard course. We should be
Kind regards,
Daniele
-Daniele Milan
Operations Manager
To: Daniele Milan
Subject: Urgent
-Giancarlo Russo
COO
Hacking Team
www.hackingteam.com
mobile: +39 3288139385
phone: +39 02 29060603
Subject:
Date:
From:
To:
CC:
Re: Urgent
Thursday, January 15, 2015 at 8:04:40 AM Pacic Standard Time
Biniam Tewolde
Daniele Milan
Massimiliano Luppi
Dear Daniele,
Waiting.
On Friday, December 12, 2014 12:16 PM, Biniam Tewolde <biniamtewolde@yahoo.com> wrote:
On Friday, December 12, 2014 12:13 PM, Daniele Milan <d.milan@hackingteam.com> wrote:
Dear Biniam,
Dear Seblewoin,
To start planning the activities we need to have an indication of acceptance and intended
period in 2015 when training is supposed to happen.
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
On 02 Dec 2014, at 11:02, Massimiliano Luppi <m.luppi@hackingteam.com>
wrote:
Hello Mr. Biniam,


Massimiliano Luppi
Key Account Manager

HackingTeam
www.hackingteam.com

mobile: +39 3666539760
phone: +39 02 29060603

A: 'Biniam Tewolde'
Cc: HT
Hello Mr. Biniam,

how are you?

Best regards,
Massimiliano Luppi
Key Account Manager

HackingTeam
www.hackingteam.com

mobile: +39 3666539760
phone: +39 02 29060603

A: 'Biniam Tewolde'
Hello Mr. Biniam,


Best regards,
Massimiliano Luppi
Key Account Manager

HackingTeam
www.hackingteam.com

mobile: +39 3666539760
phone: +39 02 29060603

It is being processed by the purchasing and finance departments. We will sign the contract
soon.
Meet u soon.
On Tuesday, November 4, 2014 11:49 AM, Massimiliano Luppi <m.luppi@hackingteam.com> wrote:

how are you?
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
www.hackingteam.com
mobile: +39 3666539760
phone: +39 02 29060603
A: Biniam Tewolde
Oggetto: R: Urgent
Hello Biniam,
as per your request to my colleague Daniele, please find enclosed the offer.
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
www.hackingteam.com
mobile: +39 3666539760
phone: +39 02 29060603

Oggetto: Fw: Urgent
FYI
Daniele
-Daniele Milan
Operations Manager
To: Daniele Milan
Subject: Re: Urgent
On Thursday, October 23, 2014 10:47 AM, Daniele Milan <d.milan@hackingteam.com> wrote:
Dear Biniam,
I've asked Massimiliano to send you either the offer or a close estimate.
Regarding the agenda of the course, the topics are extensive and sophisticated, hence
we're going through many reviews, I don't want to deliver you a substandard course. We
should be able to provide a final agenda to you by tomorrow.
Kind regards,
Daniele
-Daniele Milan
Operations Manager
To: Daniele Milan
Subject: Urgent
Subject:
Date:
From:
To:
Urgent
Seblewoin Tsegaye
Daniele Milan, Massimiliano Luppi

Could please confirm me the specific date you want meet us?
Beacuse it is difficult to sign the new contract unless we discuse some issues about the system.
Seblewoin tsegaye
Subject:
Date:
From:
To:
CC:
Re: Urgent
Friday, December 12, 2014 at 2:13:28 AM Pacic Standard Time
Daniele Milan
Biniam Tewolde, Seblewoin Tsegaye
Massimiliano Luppi, HT
Dear Biniam,
Dear Seblewoin,
To start planning the acVviVes we need to have an indicaVon of acceptance and intended period in 2015 when
training is supposed to happen.
Daniele
--
Daniele Milan
OperaVons Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
On 02 Dec 2014, at 11:02, Massimiliano Luppi <m.luppi@hackingteam.com> wrote:
Hello Mr. Biniam,


Massimiliano Luppi
Key Account Manager

HackingTeam
www.hackingteam.com

mobile: +39 3666539760
phone: +39 02 29060603

A: 'Biniam Tewolde'
Cc: HT
Hello Mr. Biniam,

how are you?

Best regards,
Massimiliano Luppi
Key Account Manager

HackingTeam
www.hackingteam.com

mobile: +39 3666539760
phone: +39 02 29060603

A: 'Biniam Tewolde'
Hello Mr. Biniam,


Best regards,
Massimiliano Luppi
Key Account Manager

HackingTeam
www.hackingteam.com

mobile: +39 3666539760
phone: +39 02 29060603

It is being processed by the purchasing and finance departments. We will sign the contract
soon.
Meet u soon.
On Tuesday, November 4, 2014 11:49 AM, Massimiliano Luppi <m.luppi@hackingteam.com> wrote:
how are you?

Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
www.hackingteam.com
mobile: +39 3666539760
phone: +39 02 29060603

A: Biniam Tewolde
Oggetto: R: Urgent
Hello Biniam,
as per your request to my colleague Daniele, please find enclosed the offer.
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
www.hackingteam.com
mobile: +39 3666539760
phone: +39 02 29060603

Oggetto: Fw: Urgent
FYI
Daniele
-Daniele Milan
Operations Manager

To: Daniele Milan
Subject: Re: Urgent

Dear Biniam,
I've asked Massimiliano to send you either the offer or a close estimate.
Regarding the agenda of the course, the topics are extensive and sophisticated, hence
we're going through many reviews, I don't want to deliver you a substandard course. We
should be able to provide a final agenda to you by tomorrow.
Kind regards,
Daniele
-Daniele Milan
Operations Manager

To: Daniele Milan
Subject: Urgent
Subject:
Date:
From:
To:
CC:
Fw: Urgent
Thursday, October 23, 2014 at 1:21:16 AM Pacic Daylight Time
Daniele Milan
Massimiliano Luppi
'rsales@hackingteam.it'
FYI
Daniele
--
Daniele Milan
OperaVons Manager


To: Daniele Milan
Subject: Re: Urgent

Dear Biniam,
I've asked Massimiliano to send you either the oer or a close estimate.
Regarding the agenda of the course, the topics are extensive and sophisticated, hence we're going
through many reviews, I don't want to deliver you a substandard course. We should be able to
provide a final agenda to you by tomorrow.
Kind regards,
Daniele
-Daniele Milan
Operations Manager

To: Daniele Milan
Subject: Urgent
Subject:
Date:
From:
To:
CC:
R: Fw: Urgent
Thursday, October 23, 2014 at 12:11:09 AM Pacic Daylight Time
Massimiliano Luppi
Daniele Milan
Vorranno il dedaglio del corso.

E' gia successo.
--
Massimiliano Luppi
Key Account Manager

Da: Daniele Milan

Inviato: Thursday, October 23, 2014 08:55 AM
Cc: 'rsales@hackingteam.it' <rsales@hackingteam.it>
Oggetto: Fw: Urgent
Max, mandagli un'oerta contando 70k di costo a noi, tanto poi dovremo tradare.
Daniele
--
Daniele Milan
OperaVons Manager

From: Seblewoin Tsegaye [mailto:woints@yahoo.com]

To: Daniele Milan
Cc: Massimiliano Luppi; RSALES <rsales@hackingteam.it>; Biniam Tewolde <biniamtewolde@yahoo.com>
Subject: Re: Urgent

Hello Daniele
We are waiting your reply as soon as possible (by today). Its very urgent
kind regards
Seblewoin Tsegaye
On Wednesday, October 22, 2014 3:36 AM, Daniele Milan <d.milan@hackingteam.com> wrote:
Dear Seblewoin,
I got your message, I'll be back to you by today.
Kind regards,
Daniele
-Daniele Milan
Operations Manager
Sent: Wednesday, October 22, 2014 09:29 AM
To: Daniele Milan
Cc: Massimiliano Luppi; RSALES <rsales@hackingteam.it>
Subject: Re: Urgent
hello Daniele Milan
How are you ?
Have you receviced my message (i have send you through gmail (wointse@gmail)?
I'm Still waiting your reply as soon as posible.
kind regards
Seblewoin Tsegaye
On Monday, September 22, 2014 5:04 AM, Seblewoin Tsegaye <woints@yahoo.com> wrote:
hello Daniele
Sorry last time i sent to you two files, i thought one for PC and one for mobile but I made a mistake and sent to you both the same files
(mobile)
Now i send the zero daye exploit development training for pC
Sorry for inconvenience that i made
kind regards
Seblewoin Tsegaye
On Monday, September 22, 2014 4:28 AM, Daniele Milan <d.milan@hackingteam.com> wrote:
Dear Seblewoin,
the request we received from your side was only for Mobile Exploitation (see attached file).
If you need training for PC as well, please send us the details and well update our proposal
accordingly.
Kind regards,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
On 22 Sep 2014, at 16:01, Seblewoin Tsegaye <woints@yahoo.com> wrote:

> hello Daniele
>
> We have reviewed the proposed agenda and we agree.
>
> But what about zero day exploit development training for computer (PC)?
>
>
> Kind regards,
> Seblewoin tsegaye
>
>
>
> On Friday, September 19, 2014 1:08 PM, Daniele Milan <d.milan@hackingteam.com>
wrote:
wrote:
>
>
>
> Dear Biniam,
>
> I hope all is well with you.
>
> Have you had the chance to review the proposed agenda? We would really like to hear
your feedback and adjust it in case.
>
> Kind regards,
> Daniele
>
>
> -> Daniele Milan
> Operations Manager
>
> HackingTeam
> Milan Singapore WashingtonDC
> www.hackingteam.com
>
> email: d.milan@hackingteam.com
> mobile: + 39 334 6221194
> phone: +39 02 29060603
>
>
>
>
> On 11 Sep 2014, at 16:51, Daniele Milan <d.milan@hackingteam.com> wrote:
>
> Dear Biniam,
>
> please find attached the suggested agenda (same password), drafted along the lines of
your proposal.
> It came out to be a very demanding course, both for its preparation and for the trainees.
>
> We hope it satisfies your needs and we look forward to receive your comments.
>
> Kind regards,
> Daniele
>
>
>
> -> Daniele Milan
>
> HackingTeam
>
> mobile: + 39 334 6221194
> phone: +39 02 29060603
>
>
>
>
> On 05 Sep 2014, at 15:00, Massimiliano Luppi <m.luppi@hackingteam.com> wrote:
>
> Hello Sir,
>>
>> please find attached the oer with the customized exploit training included.
>> Daniele (copied in this email), should be able to provide you with the detailed agenda and
topics of the course in the next few days.
>>
>> Biniam, the password is still the same.
>>
>>
>>
>>
>> Best regards,
>> Massimiliano Luppi
>> Key Account Manager
>>
>> HackingTeam
>> Milan Singapore Washington DC
>> www.hackingteam.com
>>
>> mail: m.luppi@hackingteam.com
>> mobile: +39 3666539760
>> phone: +39 02 29060603
>>
>> Da: Seblewoin Tsegaye [mailto:woints@yahoo.com]

>> Inviato: venerd 5 settembre 2014 07:29
>> A: Massimiliano Luppi
>> Oggetto: Re: R: R: R: Urgent
>>
>> hello Massimiliano
>>
>> How are you?
>>
>> We are waiting your reply ? (About the training)
>>
>> kind regards
>> Seblewoin Tsegaye
>>
>>
>>
>> On Wednesday, August 27, 2014 3:48 AM, Massimiliano Luppi
>>
>>
>> Hello Seblewoin,
>>
>> let me verify with our training team.
>> I will inform you as soon as possible.
>>
>>
>>
>>
>> Regards,
>>
>>
>> HackingTeam
>>
>> mobile: +39 3666539760
>> phone: +39 02 29060603
>>
>> Inviato: mercoled 27 agosto 2014 09:38

>> A: Alessandro Scarafile; Massimiliano Luppi
>> Cc: Biniam Tewolde
>> Oggetto: Re: R: R: Urgent
>>
>> Hello
>>
>> I have attached two files (Vulnerability research and exploit Development course outline
for smart phone and PC's. )
>>
>> Background of the trainees
>> = BA in computer science and related fields
>> = They are working in these field for the last 2-3 years
>>
>>
>> kind regards
>>
>>
>> On Monday, August 25, 2014 7:41 AM, Biniam Tewolde <biniamtewolde@yahoo.com>
wrote:
>>
>>
>> kftelgn
>>
>> On Monday, August 25, 2014 11:59 AM, Massimiliano Luppi
>>
>> Good morning Biniam,
>>
>>
>>
>> hope this email finds you well.
>>
>> Giancarlo forwarded me your email.
>>
>>
>>
>> As per your request, please find attached the oer configured according
>> your indications.
>>
>> The proposal is a zip file protected with password, Ill send it on your
>> mobile number.
>> mobile number.

>>
>>
>>
>> In the oer I didnt include the exploit development training and the
>> travel and accommodation for such training.
>>
>> The reason for this is that we need to know from you what type of exploits
>> are you mainly interested in (laptops? smartphones?) and the technical
>> background of the persons attending the training.
>>
>>
>>
>>
>>
>> Also, do you need a letter of credit as the last time?
>>
>> Please let me know.
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Best regards,
>>
>>
>>
>>
>>
>> HackingTeam
>>
>> <http://www.hackingteam.com/> www.hackingteam.com
>>
>>
>>
>> mail: <mailto:m.luppi@hackingteam.com> m.luppi@hackingteam.com

>>
>> mobile: +39 3666539760
>>
>> phone: +39 02 29060603
>>
>>
>>
>>
>> Da: Biniam Tewolde [mailto:biniamtewolde@yahoo.com]
>> Inviato: Thursday, August 21, 2014 08:09 PM
>> A: Giancarlo Russo <g.russo@hackingteam.it>
>> Cc: David Vincetti <vince@hackingteam.it>
>> Oggetto: Urgent
>>
>>
>>
>>
>> Dear Giarcarlo Ruso,
>>
>>
>>
>>
>>
>> How is everything in your side?
>>
>>
>>
>>
>>
>> Can u please send oer for the following items as soon as possible
>>
>>
>>
>> - 3 year additional maintenance license
>>
>> - 100 Target License 140,000 Euro
>>
>> - 3 Redundant Anonymizer and Proxy
>>
>> - Linux: 10 Targets
>>
>> - MacOS: 10 Targets

>>
>> - Android: 10 Targets
>>
>> - Remote Mobile Infection
>>
>> - Exploit development training (5 people)
>>
>>
>>
>> Waiting
>>
>>
>>
>>
>>
>> ->>
>> Giancarlo Russo
>> COO
>>
>> Hacking Team
>>
>> email: g.russo@hackingteam.com
>> mobile: +39 3288139385
>> phone: +39 02 29060603
>>
>>
>> <HT_Galileo_Commercial Proposal INSA 2014-v2.7z>
> <Android_and_iOS_Exploitation_Training_outline.zip>
Subject:
Date:
From:
To:
CC:
Fw: Urgent
Wednesday, October 22, 2014 at 11:55:30 PM Pacic Daylight Time
Daniele Milan
Massimiliano Luppi
Max, mandagli un'oerta contando 70k di costo a noi, tanto poi dovremo tradare.
Daniele
--
Daniele Milan
OperaVons Manager


To: Daniele Milan
Cc: Massimiliano Luppi; RSALES <rsales@hackingteam.it>; Biniam Tewolde <biniamtewolde@yahoo.com>
Subject: Re: Urgent

Hello Daniele
kind regards
Seblewoin Tsegaye
Dear Seblewoin,
Kind regards,
Daniele
-Daniele Milan
Operations Manager
To: Daniele Milan
Subject: Re: Urgent
hello Daniele Milan
How are you ?
kind regards
Seblewoin Tsegaye
hello Daniele
(mobile)
kind regards
Seblewoin Tsegaye
Dear Seblewoin,
accordingly.
Kind regards,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603

> hello Daniele
>
>
>
>
> Kind regards,
> Seblewoin tsegaye
>
>
>
wrote:
>
>
>
>
> Dear Biniam,
>
>
>
> Kind regards,
> Daniele
>
>
> -> Daniele Milan
>
> HackingTeam
>
> mobile: + 39 334 6221194
> phone: +39 02 29060603
>
>
>
>
>
> Dear Biniam,
>
your proposal.
>
>
> Kind regards,
> Daniele
>
>
> --
> -> Daniele Milan

>
> HackingTeam
>
> mobile: + 39 334 6221194
> phone: +39 02 29060603
>
>
>
>
>
> Hello Sir,
>>
>>
>>
>>
>>
>>
>> Best regards,
>>
>> HackingTeam
>>
>> mobile: +39 3666539760
>> phone: +39 02 29060603
>>

>>
>>
>> How are you?
>>
>>
>> kind regards
>>
>>
>>
>>
>>
>> Hello Seblewoin,
>>
>>
>>
>>
>>
>> Regards,
>>
>>
>> HackingTeam
>>
>> mobile: +39 3666539760
>> phone: +39 02 29060603
>>

>>
>> Hello
>>
>>
>>
>>
>> kind regards
>>
>>
wrote:
>>
>>
>> kftelgn
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> mobile number.
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Best regards,
>>
>>
>>
>>
>>
>> HackingTeam
>>
>>
>>
>>
>>
>> mobile: +39 3666539760
>> mobile: +39 3666539760

>>
>> phone: +39 02 29060603
>>
>>
>>
>>
>> Oggetto: Urgent
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>

>>
>>
>>
>>
>>
>> Waiting
>>
>>
>>
>>
>>
>> ->>
>> Giancarlo Russo
>> COO
>>
>> Hacking Team
>>
>> mobile: +39 3288139385
>> phone: +39 02 29060603
>>
>>
Subject:
Date:
From:
To:
CC:
Re: Urgent
Wednesday, October 22, 2014 at 10:59:02 PM Pacic Daylight Time
Seblewoin Tsegaye
Daniele Milan
Massimiliano Luppi, RSALES, Biniam Tewolde
Hello Daniele
kind regards
Seblewoin Tsegaye
Dear Seblewoin,
Kind regards,
Daniele
-Daniele Milan
Operations Manager
To: Daniele Milan
Subject: Re: Urgent
hello Daniele Milan
How are you ?
kind regards
Seblewoin Tsegaye
hello Daniele
(mobile)
kind regards
Seblewoin Tsegaye
Dear Seblewoin,
accordingly.
Kind regards,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603

> hello Daniele
>
>
>
>
> Kind regards,
> Seblewoin tsegaye
>
>
>
wrote:
>
>
>
> Dear Biniam,
>
>
>
> Kind regards,
> Daniele
>
>
> -> Daniele Milan
>
> HackingTeam
>
> mobile: + 39 334 6221194
> phone: +39 02 29060603
>
>
>
>
>
> Dear Biniam,
>
your proposal.
>
>
> Kind regards,
> Daniele
>
>
> -> Daniele Milan
>
> HackingTeam
>
> mobile: + 39 334 6221194
> phone: +39 02 29060603
>
>
>
>
>
> Hello Sir,
>>
>>
>>
>>
>>
>>
>> Best regards,
>>
>> HackingTeam
>>
>> mobile: +39 3666539760
>> phone: +39 02 29060603
>>

>>
>>
>> How are you?
>>
>>
>> kind regards
>>
>>
>>
>>
>>
>> Hello Seblewoin,
>>
>>
>>
>>
>>
>> Regards,
>>
>>
>> HackingTeam
>>
>> mobile: +39 3666539760
>> phone: +39 02 29060603
>>

>>
>> Hello
>>
>>
>>
>>
>> kind regards
>>
>>
wrote:
>>
>>
>> kftelgn
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> mobile number.
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Best regards,
>>
>>
>>
>>
>>
>> HackingTeam
>>
>>
>>
>>
>>
>> mobile: +39 3666539760
>>
>> phone: +39 02 29060603
>>
>>
>>
>>
>> Oggetto: Urgent
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Waiting
>>
>>
>>
>>
>>
>> ->>
>> Giancarlo Russo
>> COO
>>
>> Hacking Team
>>
>> mobile: +39 3288139385
>> phone: +39 02 29060603
>>
>>
Subject:
Date:
From:
To:
CC:
Re: Urgent
Wednesday, October 22, 2014 at 1:47:55 AM Pacic Daylight Time
Daniele Milan
Massimiliano Luppi
rsales@hackingteam.it
SecureNetworks mi manda lagenda di dedaglio in seImana.

Daniele
--
Daniele Milan
OperaVons Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
On 22 Oct 2014, at 10:46, Massimiliano Luppi <m.luppi@hackingteam.com> wrote:
Quanto ci vorr per avere una risposta da securenetworks?

Massimiliano

Inviato: mercoled 22 ottobre 2014 10:46
Oggetto: Re: Urgent
Per accelerare i tempi possiamo ragionare su 4 settimane di training e circa 50k di costo a
noi, tolti IVA e spese.
Daniele
--
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603

grazie.
Come sai vogliono fare anche un upgrade, facendo un unico ordine training + nuovo.

Grazie,
Massimiliano

Oggetto: Re: Urgent
Hanno improvvisamente urgenza per il training, e le settimane da 2 passano a 4 in quanto

vogliono corsi anche per la parte PC.
Sto aspettando da SecureNetworks lagenda dettagliata e discutendo i costi.
Ti aggiorno appena so qualcosa di preciso.
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
Daniele ciao,
Non ero in cc.
Me lo giri per cortesia?
--
Massimiliano Luppi
Key Account Manager
Da: Daniele Milan
Inviato: Wednesday, October 22, 2014 09:36 AM
A: 'woints@yahoo.com' <woints@yahoo.com>
Cc: Massimiliano Luppi; 'rsales@hackingteam.it' <rsales@hackingteam.it>
Oggetto: Re: Urgent
Dear Seblewoin,
Kind regards,
Daniele
--
Daniele Milan
OperaVons Manager
To: Daniele Milan
Subject: Re: Urgent
hello Daniele Milan
How are you ?
kind regards
Seblewoin Tsegaye
hello Daniele
Sorry last time i sent to you two files, i thought one for PC and one for mobile but I made a mistake and sent to you both
the same files (mobile)
kind regards
Seblewoin Tsegaye
Dear Seblewoin,
the request we received from your side was only for Mobile Exploitation (see
attached file).
If you need training for PC as well, please send us the details and well update our
proposal accordingly.
Kind regards,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
> hello Daniele

>
>
>
>
> Kind regards,
> Seblewoin tsegaye
>
>
>
> On Friday, September 19, 2014 1:08 PM, Daniele Milan
>
>
>
> Dear Biniam,
>
>
> Have you had the chance to review the proposed agenda? We would really like
to hear your feedback and adjust it in case.
>
> Kind regards,
> Daniele
>
>
> -> Daniele Milan
>
> HackingTeam
>
> mobile: + 39 334 6221194
> phone: +39 02 29060603
>
>
>
>
>
> Dear Biniam,
>
> please find attached the suggested agenda (same password), drafted along the
lines of your proposal.
> It came out to be a very demanding course, both for its preparation and for the
trainees.
>
>
> Kind regards,
> Daniele
>
>
> -> Daniele Milan
>
> HackingTeam
>
> mobile: + 39 334 6221194
> phone: +39 02 29060603
>
>
>
>
> On 05 Sep 2014, at 15:00, Massimiliano Luppi <m.luppi@hackingteam.com>
wrote:
>
> Hello Sir,
>>
>> please find attached the offer with the customized exploit training included.
>> Daniele (copied in this email), should be able to provide you with the detailed
agenda and topics of the course in the next few days.
>>
>>
>>
>>
>>
>> Best regards,
>>
>> HackingTeam
>>
>> mobile: +39 3666539760
>> phone: +39 02 29060603
>>
>>
>>
>> How are you?
>>
>>
>> kind regards
>>
>>
>>
>>
>>
>> Hello Seblewoin,
>>
>>
>>
>>
>>
>> Regards,
>>
>>
>> HackingTeam
>>
>> mobile: +39 3666539760
>> phone: +39 02 29060603
>>
>>
>> Hello
>>
>> I have attached two files (Vulnerability research and exploit Development
course outline for smart phone and PC's. )
>>
>>
>>
>> kind regards
>>
>>
>> On Monday, August 25, 2014 7:41 AM, Biniam Tewolde
>>
>>
>> kftelgn
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> As per your request, please find attached the offer configured according
>>
>> mobile number.
>>
>>
>>
>> In the offer I didnt include the exploit development training and the
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Best regards,

>>
>>
>>
>>
>>
>> HackingTeam
>>
>>
>>
>>
>>
>> mobile: +39 3666539760
>>
>> phone: +39 02 29060603
>>
>>
>>
>>
>> Oggetto: Urgent
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Can u please send offer for the following items as soon as possible
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Waiting
>>
>>
>>
>>
>>
>> ->>
>> Giancarlo Russo
>> COO
>>
>> Hacking Team
>>
>> mobile: +39 3288139385
>> phone: +39 02 29060603
>>
>>
Subject:
Date:
From:
To:
CC:
Re: Urgent
Daniele Milan
Massimiliano Luppi
Per accelerare i tempi possiamo ragionare su 4 seImane di training e circa 50k di costo a noi, tolV IVA e spese.
Daniele
--
Daniele Milan
OperaVons Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
grazie.
Come sai vogliono fare anche un upgrade, facendo un unico ordine training + nuovo.

Grazie,
Massimiliano


Oggetto: Re: Urgent
Hanno improvvisamente urgenza per il training, e le settimane da 2 passano a 4 in quanto

vogliono corsi anche per la parte PC.
Sto aspettando da SecureNetworks lagenda dettagliata e discutendo i costi.
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603

Daniele ciao,
Non ero in cc.
--
Massimiliano Luppi
Key Account Manager
Da: Daniele Milan
Oggetto: Re: Urgent
Dear Seblewoin,
Kind regards,
Daniele
--
Daniele Milan
OperaVons Manager
To: Daniele Milan
Subject: Re: Urgent
hello Daniele Milan
How are you ?
kind regards
Seblewoin Tsegaye
hello Daniele
kind regards
Seblewoin Tsegaye
Dear Seblewoin,
attached file).
Kind regards,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603

> hello Daniele
>
>
>
>
> Kind regards,
> Seblewoin tsegaye
>
>
>
>
>
>
>
> Dear Biniam,
>
>
>
> Kind regards,
> Daniele
>
>
> -> Daniele Milan
>
> HackingTeam
>
> mobile: + 39 334 6221194
> phone: +39 02 29060603
>
>
>
>
>
> Dear Biniam,
>
trainees.
>
>
> Kind regards,
> Daniele
>
>
>
> -> Daniele Milan
>
> HackingTeam
>
> mobile: + 39 334 6221194
> phone: +39 02 29060603
>
>
>
>
wrote:
>
> Hello Sir,
>>
>> please find attached the offer with the customized exploit training included.
>>
>>
>>
>>
>>
>> Best regards,
>>
>> HackingTeam
>>
>> mobile: +39 3666539760
>> phone: +39 02 29060603
>>

>>
>>
>> How are you?
>>
>>
>> kind regards
>>
>>
>>
>>
>>
>> Hello Seblewoin,
>>
>>
>>
>>
>>
>> Regards,
>>
>>
>> HackingTeam
>>
>> mobile: +39 3666539760
>> phone: +39 02 29060603
>>

>>
>> Hello
>>
>>
>>
>>
>> kind regards
>>
>>
>>
>>
>> kftelgn
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> As per your request, please find attached the offer configured according
>>
>> mobile number.
>> mobile number.

>>
>>
>>
>> In the offer I didnt include the exploit development training and the
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Best regards,
>>
>>
>>
>>
>>
>> HackingTeam
>>
>>
>>
>>

>>
>> mobile: +39 3666539760
>>
>> phone: +39 02 29060603
>>
>>
>>
>>
>> Oggetto: Urgent
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Can u please send offer for the following items as soon as possible
>>
>>
>>
>>
>>
>>
>>

>>
>>
>>
>>
>>
>>
>> Waiting
>>
>>
>>
>>
>>
>> ->>
>> Giancarlo Russo
>> COO
>>
>> Hacking Team
>>
>> mobile: +39 3288139385
>> phone: +39 02 29060603
>>
>>
Subject:
Date:
From:
To:
CC:
Re: Urgent
Daniele Milan
Massimiliano Luppi
Hanno improvvisamente urgenza per il training, e le seImane da 2 passano a 4 in quanto vogliono corsi anche per la
parte PC.
Sto aspedando da SecureNetworks lagenda dedagliata e discutendo i cosV.

Daniele
--
Daniele Milan
OperaVons Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
Daniele ciao,
Non ero in cc.
--
Massimiliano Luppi
Key Account Manager

Da: Daniele Milan

Oggetto: Re: Urgent
Dear Seblewoin,
Kind regards,
Daniele
--
Daniele Milan
OperaVons Manager


To: Daniele Milan
Subject: Re: Urgent
hello Daniele Milan

How are you ?
kind regards
Seblewoin Tsegaye
hello Daniele
kind regards
Seblewoin Tsegaye
Dear Seblewoin,
attached file).
Kind regards,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603

> hello Daniele
>
>
>
>
> Kind regards,
> Seblewoin tsegaye
>
>
>
>
>
>
> Dear Biniam,
>
>
>
> Kind regards,
> Daniele
>
>
> -> Daniele Milan
>
> HackingTeam
>
> mobile: + 39 334 6221194
> phone: +39 02 29060603
> phone: +39 02 29060603

>
>
>
>
>
> Dear Biniam,
>
trainees.
>
>
> Kind regards,
> Daniele
>
>
> -> Daniele Milan
>
> HackingTeam
>
> mobile: + 39 334 6221194
> phone: +39 02 29060603
>
>
>
>
wrote:
>
> Hello Sir,
>>

>>
>>
>>
>>
>>
>> Best regards,
>>
>> HackingTeam
>>
>> mobile: +39 3666539760
>> phone: +39 02 29060603
>>
>>
>>
>> How are you?
>>
>>
>> kind regards
>>
>>
>>
>>
>>
>> Hello Seblewoin,
>>

>>
>>
>>
>>
>> Regards,
>>
>>
>> HackingTeam
>>
>> mobile: +39 3666539760
>> phone: +39 02 29060603
>>
>>
>> Hello
>>
>>
>>
>>
>> kind regards
>>
>>
>>
>>
>> kftelgn
>> kftelgn
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> mobile number.
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Best regards,
>>
>>
>>
>>
>>
>> HackingTeam
>>
>>
>>
>>
>>
>> mobile: +39 3666539760
>>
>> phone: +39 02 29060603
>>
>>
>>
>>
>> Oggetto: Urgent
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Waiting
>>
>>
>>
>>
>>
>> ->>
>> Giancarlo Russo
>> COO
>>
>> Hacking Team
>>
>> mobile: +39 3288139385
>> phone: +39 02 29060603
>>
>>
Subject:
Date:
From:
To:
CC:
R: Re: Urgent
Massimiliano Luppi
Daniele Milan
Daniele ciao,
Non ero in cc.
--
Massimiliano Luppi
Key Account Manager


Da: Daniele Milan

Oggetto: Re: Urgent
Dear Seblewoin,
Kind regards,
Daniele
--
Daniele Milan
OperaVons Manager


To: Daniele Milan
Subject: Re: Urgent
hello Daniele Milan

How are you ?
kind regards
Seblewoin Tsegaye
hello Daniele
(mobile)
kind regards
Seblewoin Tsegaye
Dear Seblewoin,
accordingly.
Kind regards,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603

> hello Daniele
>
>
>
>
> Kind regards,
> Seblewoin tsegaye
>
>
>
wrote:
wrote:
>
>
>
> Dear Biniam,
>
>
>
> Kind regards,
> Daniele
>
>
> -> Daniele Milan
>
> HackingTeam
>
> mobile: + 39 334 6221194
> phone: +39 02 29060603
>
>
>
>
>
> Dear Biniam,
>
your proposal.
>
>
> Kind regards,
> Daniele
>
>
>
> -> Daniele Milan
>
> HackingTeam
>
> mobile: + 39 334 6221194
> phone: +39 02 29060603
>
>
>
>
>
> Hello Sir,
>>
>>
>>
>>
>>
>>
>> Best regards,
>>
>> HackingTeam
>>
>> mobile: +39 3666539760
>> phone: +39 02 29060603
>>

>>
>>
>> How are you?
>>
>>
>> kind regards
>>
>>
>>
>>
>>
>> Hello Seblewoin,
>>
>>
>>
>>
>>
>> Regards,
>>
>>
>> HackingTeam
>>
>> mobile: +39 3666539760
>> phone: +39 02 29060603
>>

>>
>> Hello
>>
>>
>>
>>
>> kind regards
>>
>>
wrote:
>>
>>
>> kftelgn
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> mobile number.
>> mobile number.

>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Best regards,
>>
>>
>>
>>
>>
>> HackingTeam
>>
>>
>>
>>

>>
>> mobile: +39 3666539760
>>
>> phone: +39 02 29060603
>>
>>
>>
>>
>> Oggetto: Urgent
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>

>>
>>
>>
>>
>>
>>
>> Waiting
>>
>>
>>
>>
>>
>> ->>
>> Giancarlo Russo
>> COO
>>
>> Hacking Team
>>
>> mobile: +39 3288139385
>> phone: +39 02 29060603
>>
>>
Subject: Re: Urgent

Date: Wednesday, October 22, 2014 at 12:36:00 AM Pacic Daylight Time
From:
To:
CC:
Daniele Milan
'woints@yahoo.com'
Massimiliano Luppi, 'rsales@hackingteam.it'
Dear Seblewoin,
Kind regards,
Daniele
--
Daniele Milan
OperaVons Manager


To: Daniele Milan
Subject: Re: Urgent
hello Daniele Milan

How are you ?
kind regards
Seblewoin Tsegaye
hello Daniele
(mobile)
kind regards
Seblewoin Tsegaye
Dear Seblewoin,
accordingly.
Kind regards,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603

> hello Daniele
>
>
>
>
> Kind regards,
> Seblewoin tsegaye
>
>
>
wrote:
>
>
>
> Dear Biniam,
>
>
>
> Kind regards,
> Daniele
>
>
> -> Daniele Milan
>
> HackingTeam
>
> mobile: + 39 334 6221194
> phone: +39 02 29060603
>
>
>
>
>
> Dear Biniam,
>
your proposal.
>
>
> Kind regards,
> Daniele
>
>
> -> Daniele Milan
>
> HackingTeam
>
> mobile: + 39 334 6221194
> phone: +39 02 29060603
>
>
>
>
>
> Hello Sir,
>>
>>
>>
>>
>>
>>
>> Best regards,
>>
>> HackingTeam
>>
>> mobile: +39 3666539760
>> phone: +39 02 29060603
>>

>>
>>
>> How are you?
>>
>>
>> kind regards
>>
>>
>>
>>
>>
>> Hello Seblewoin,
>>
>>
>>
>>
>>
>> Regards,
>>
>>
>> HackingTeam
>>
>> mobile: +39 3666539760
>> phone: +39 02 29060603
>>

>>
>> Hello
>>
>>
>>
>>
>> kind regards
>>
>>
wrote:
>>
>>
>> kftelgn
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> mobile number.
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Best regards,
>>
>>
>>
>>
>>
>> HackingTeam
>>
>>
>>
>>
>>
>> mobile: +39 3666539760
>>
>> phone: +39 02 29060603
>>
>>
>>
>>
>> Oggetto: Urgent
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Waiting
>>
>>
>>
>>
>>
>> ->>
>> Giancarlo Russo
>> COO
>>
>> Hacking Team
>>
>> mobile: +39 3288139385
>> phone: +39 02 29060603
>>
>>
Subject:
Date:
From:
To:
CC:
Re: Urgent
Seblewoin Tsegaye
Daniele Milan
Massimiliano Luppi, RSALES
hello Daniele Milan

How are you ?
kind regards
Seblewoin Tsegaye
hello Daniele
(mobile)
kind regards
Seblewoin Tsegaye
Dear Seblewoin,
accordingly.
Kind regards,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603

> hello Daniele
>
>
>
>
> Kind regards,
> Seblewoin tsegaye
>
>
>
wrote:
>
>
>
> Dear Biniam,
>
>
>
> Kind regards,
> Daniele
>
>
> -> Daniele Milan
>
> HackingTeam
>
> mobile: + 39 334 6221194
> phone: +39 02 29060603

>
>
>
>
>
> Dear Biniam,
>
your proposal.
>
>
> Kind regards,
> Daniele
>
>
> -> Daniele Milan
>
> HackingTeam
>
> mobile: + 39 334 6221194
> phone: +39 02 29060603
>
>
>
>
>
> Hello Sir,
>>
>>
>>
>>
>>
>>
>> Best regards,
>>
>> HackingTeam
>>
>> mobile: +39 3666539760
>> phone: +39 02 29060603
>>
>>
>>
>> How are you?
>>
>>
>> kind regards
>>
>>
>>
>>
>>
>> Hello Seblewoin,
>>
>>
>>
>>
>>
>> Regards,
>>
>>
>> HackingTeam
>>
>> mobile: +39 3666539760
>> phone: +39 02 29060603
>>

>>
>> Hello
>>
>>
>>
>>
>> kind regards
>>
>>
wrote:
>>
>>
>> kftelgn
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> mobile number.
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Best regards,
>>
>>
>>
>>
>>
>> HackingTeam
>>
>>
>>
>>
>>
>> mobile: +39 3666539760
>>
>> phone: +39 02 29060603
>>
>>
>>
>>
>> Oggetto: Urgent
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Waiting
>>
>>
>>
>>
>>
>> ->>
>> Giancarlo Russo
>> COO
>>
>> Hacking Team
>>
>> mobile: +39 3288139385
>> phone: +39 02 29060603
>>
>>
Subject:
Date:
From:
To:
CC:
Re: Urgent
Monday, September 22, 2014 at 2:04:26 AM Pacic Daylight Time
Seblewoin Tsegaye
Daniele Milan
Massimiliano Luppi, RSALES
hello Daniele
(mobile)
kind regards
Seblewoin Tsegaye
Dear Seblewoin,
accordingly.
Kind regards,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603

> hello Daniele
>
>
>
>
> Kind regards,
> Seblewoin tsegaye
>
>
>
wrote:
>
>
>
> Dear Biniam,
>
>
>
> Kind regards,
> Daniele
>
>
> -> Daniele Milan
>
> HackingTeam
>
> mobile: + 39 334 6221194
> phone: +39 02 29060603
>
>
>
>
>
> Dear Biniam,
>
your proposal.
>
>
> Kind regards,
> Daniele
>
>
> -> Daniele Milan
>
> HackingTeam
>
> mobile: + 39 334 6221194
> phone: +39 02 29060603
>
>
>
>
>
> Hello Sir,
>>
>>
>>
>>
>>
>>
>> Best regards,
>>
>> HackingTeam
>>
>> mobile: +39 3666539760
>> phone: +39 02 29060603
>>

>>
>>
>> How are you?
>>
>>
>> kind regards
>>
>>
>>
>>
>>
>> Hello Seblewoin,
>>
>>
>>
>>
>>
>> Regards,
>>
>>
>> HackingTeam
>>
>> mobile: +39 3666539760
>> phone: +39 02 29060603
>>
>>
>> Hello
>>
>>

>>
>>
>> kind regards
>>
>>
wrote:
>>
>>
>> kftelgn
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> mobile number.
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Best regards,
>>
>>
>>
>>
>>
>> HackingTeam
>>
>>
>>
>>
>>
>> mobile: +39 3666539760
>>
>> phone: +39 02 29060603
>>
>>
>>
>>
>> Oggetto: Urgent
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Waiting
>>
>>
>>
>>
>>
>> ->>
>> Giancarlo Russo
>> COO
>>
>> Hacking Team
>>
>> mobile: +39 3288139385
>> phone: +39 02 29060603
>>
>>
Subject:
Date:
From:
To:
CC:
Re: Urgent
Daniele Milan
Seblewoin Tsegaye
Dear Seblewoin,
the request we received from your side was only for Mobile ExploitaVon (see adached le).
If you need training for PC as well, please send us the details and well update our proposal accordingly.
Kind regards,
Daniele
--
Daniele Milan
OperaVons Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603

> hello Daniele
>
>
>
>
> Kind regards,
> Seblewoin tsegaye
>
>
>
> On Friday, September 19, 2014 1:08 PM, Daniele Milan <d.milan@hackingteam.com> wrote:
>
>
>
> Dear Biniam,
>
>
> Have you had the chance to review the proposed agenda? We would really like to hear your feedback and adjust it in case.
>
> Kind regards,
> Daniele
>
>
> --
> Daniele Milan
> OperaVons Manager
>
> HackingTeam
>
> mobile: + 39 334 6221194
> phone: +39 02 29060603
>
>
>
>
>
> Dear Biniam,
>
> please nd adached the suggested agenda (same password), drajed along the lines of your proposal.
> It came out to be a very demanding course, both for its preparaVon and for the trainees.
>
> We hope it saVses your needs and we look forward to receive your comments.
>
> Kind regards,
> Daniele
>
>
> --
> Daniele Milan
> OperaVons Manager
>
> HackingTeam
>
> mobile: + 39 334 6221194
> phone: +39 02 29060603
>
>
>
>
>
> Hello Sir,
>>
>> please nd adached the oer with the customized exploit training included.
>> Daniele (copied in this email), should be able to provide you with the detailed agenda and topics of the course in the next
few days.
>>
>> Biniam, the password is sVll the same.
>>
>>
>>
>>
>> Best regards,
>>
>> HackingTeam
>>
>> mobile: +39 3666539760
>> phone: +39 02 29060603
>>
>> Inviato: venerd 5 sedembre 2014 07:29
>> Oggedo: Re: R: R: R: Urgent
>>
>>
>> How are you?
>>
>> We are waiVng your reply ? (About the training)
>>
>> kind regards
>>
>>
>>
>> On Wednesday, August 27, 2014 3:48 AM, Massimiliano Luppi <m.luppi@hackingteam.com> wrote:
>>
>>
>> Hello Seblewoin,
>>
>>
>>
>>
>>
>> Regards,
>>
>>
>> HackingTeam
>>
>> mobile: +39 3666539760
>> phone: +39 02 29060603
>>
>> A: Alessandro Scarale; Massimiliano Luppi
>> Oggedo: Re: R: R: Urgent
>>
>> Hello
>>
>> I have adached two les (Vulnerability research and exploit Development course outline for smart phone and PC's. )
>>
>> = BA in computer science and related elds
>> = They are working in these eld for the last 2-3 years
>>
>>
>> kind regards
>>
>>
>> On Monday, August 25, 2014 7:41 AM, Biniam Tewolde <biniamtewolde@yahoo.com> wrote:
>>
>>
>> kjelgn
>>
>> On Monday, August 25, 2014 11:59 AM, Massimiliano Luppi <m.luppi@hackingteam.com> wrote:
>>
>>
>>
>>
>> hope this email nds you well.
>>
>>
>>
>>
>> As per your request, please nd adached the oer congured according
>> your indicaVons.
>>
>> The proposal is a zip le protected with password, Ill send it on your
>> mobile number.
>>
>>
>>
>> travel and accommodaVon for such training.
>>
>> background of the persons adending the training.
>>
>>
>>
>>
>>
>> Also, do you need a leder of credit as the last Vme?
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> Best regards,
>>
>>
>>
>>
>>
>> HackingTeam
>>
>> <hdp://www.hackingteam.com/> www.hackingteam.com
>>
>>
>>
>>
>> mobile: +39 3666539760
>>
>> phone: +39 02 29060603
>>
>>
>>
>>
>> Cc: David VinceI <vince@hackingteam.it>
>> Oggedo: Urgent
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> - 3 year addiVonal maintenance license
>>
>>
>>
>>
>>
>>
>> - Remote Mobile InfecVon
>>
>>
>>
>>
>> WaiVng
>>
>>
>>
>>
>>
>> --
>>
>> Giancarlo Russo
>> COO
>>
>> Hacking Team
>>
>> mobile: +39 3288139385
>> phone: +39 02 29060603
>>
>>
> <Android_and_iOS_ExploitaVon_Training_outline.zip>
Subject:
Date:
From:
To:
CC:
Re: Urgent
Seblewoin Tsegaye
Daniele Milan
hello Daniele
We have reviewed the proposed agenda and we agree.
But what about zero day exploit development training for computer (PC)?
Kind regards,
Seblewoin tsegaye
On Friday, September 19, 2014 1:08 PM, Daniele Milan <d.milan@hackingteam.com> wrote:
Dear Biniam,
I hope all is well with you.
Have you had the chance to review the proposed agenda? We would really like to hear your
feedback and adjust it in case.
Kind regards,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
On 11 Sep 2014, at 16:51, Daniele Milan <d.milan@hackingteam.com> wrote:

Dear Biniam,
please find attached the suggested agenda (same password), drafted along the lines of your
proposal.
It came out to be a very demanding course, both for its preparation and for the trainees.
We hope it satisfies your needs and we look forward to receive your comments.
Kind regards,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
On 05 Sep 2014, at 15:00, Massimiliano Luppi <m.luppi@hackingteam.com> wrote:
Hello Sir,

please nd adached the oer with the customized exploit training included.
Daniele (copied in this email), should be able to provide you with the detailed agenda and topics
of the course in the next few days.

Biniam, the password is sVll the same.

Best regards,
Massimiliano Luppi
Key Account Manager

HackingTeam
www.hackingteam.com

mobile: +39 3666539760

phone: +39 02 29060603

Da: Seblewoin Tsegaye [mailto:woints@yahoo.com]
Inviato: venerd 5 settembre 2014 07:29
Oggetto: Re: R: R: R: Urgent
hello Massimiliano
How are you?
We are waiting your reply ? (About the training)
kind regards
Seblewoin Tsegaye
On Wednesday, August 27, 2014 3:48 AM, Massimiliano Luppi <m.luppi@hackingteam.com> wrote:
Hello Seblewoin,
let me verify with our training team.
I will inform you as soon as possible.
Regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
www.hackingteam.com
mobile: +39 3666539760
phone: +39 02 29060603

Inviato: mercoled 27 agosto 2014 09:38
A: Alessandro Scarafile; Massimiliano Luppi
Cc: Biniam Tewolde
Oggetto: Re: R: R: Urgent
Hello
I have attached two files (Vulnerability research and exploit Development course
outline for smart phone and PC's. )
Background of the trainees
= BA in computer science and related fields
= They are working in these field for the last 2-3 years
kind regards
Seblewoin Tsegaye
On Monday, August 25, 2014 7:41 AM, Biniam Tewolde <biniamtewolde@yahoo.com> wrote:
kftelgn
On Monday, August 25, 2014 11:59 AM, Massimiliano Luppi <m.luppi@hackingteam.com> wrote:
Good morning Biniam,

Giancarlo forwarded me your email.
As per your request, please find attached the offer configured according
your indications.
The proposal is a zip file protected with password, Ill send it on your
mobile number.
In the offer I didnt include the exploit development training and the
travel and accommodation for such training.
The reason for this is that we need to know from you what type of exploits
are you mainly interested in (laptops? smartphones?) and the technical
background of the persons attending the training.
Also, do you need a letter of credit as the last time?

Please let me know.
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
<http://www.hackingteam.com/> www.hackingteam.com
mail: <mailto:m.luppi@hackingteam.com> m.luppi@hackingteam.com

mobile: +39 3666539760
phone: +39 02 29060603

Inviato: Thursday, August 21, 2014 08:09 PM
A: Giancarlo Russo <g.russo@hackingteam.it>
Cc: David Vincetti <vince@hackingteam.it>
Oggetto: Urgent
Dear Giarcarlo Ruso,
How is everything in your side?
Can u please send offer for the following items as soon as possible
- 3 year additional maintenance license

- 100 Target License 140,000 Euro
- 3 Redundant Anonymizer and Proxy
- Linux: 10 Targets
- Linux: 10 Targets
- MacOS: 10 Targets
- Android: 10 Targets
- Remote Mobile Infection
- Exploit development training (5 people)
Waiting
-Giancarlo Russo
COO
Hacking Team
www.hackingteam.com
mobile: +39 3288139385
phone: +39 02 29060603
<HT_Galileo_Commercial Proposal INSA 2014-v2.7z>
<Android_and_iOS_Exploitation_Training_outline.zip>
Subject:
Date:
From:
To:
CC:
Re: Urgent
Friday, September 19, 2014 at 9:51:57 AM Pacic Daylight Time
Daniele Milan
Biniam Tewolde
Seblewoin Tsegaye, Massimiliano Luppi, RSALES
Dear Biniam,
I hope all is well with you.
Have you had the chance to review the proposed agenda? We would really like to hear your feedback and adjust it in
case.
Kind regards,
Daniele

--
Daniele Milan
OperaVons Manager
HackingTeam

www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
On 11 Sep 2014, at 16:51, Daniele Milan <d.milan@hackingteam.com> wrote:

Dear Biniam,
please nd adached the suggested agenda (same password), drajed along the lines of your proposal.
It came out to be a very demanding course, both for its preparaVon and for the trainees.
We hope it saVses your needs and we look forward to receive your comments.
Kind regards,
Daniele
--
Daniele Milan
OperaVons Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
Hello Sir,

Daniele (copied in this email), should be able to provide you with the detailed


Best regards,
Massimiliano Luppi
Key Account Manager

HackingTeam
www.hackingteam.com

mobile: +39 3666539760
phone: +39 02 29060603

hello Massimiliano
How are you?
kind regards
Seblewoin Tsegaye
On Wednesday, August 27, 2014 3:48 AM, Massimiliano Luppi

Hello Seblewoin,
Regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
www.hackingteam.com
mobile: +39 3666539760
phone: +39 02 29060603

Cc: Biniam Tewolde
Hello
I have attached two files (Vulnerability research and exploit
Development course outline for smart phone and PC's. )
kind regards
Seblewoin Tsegaye
On Monday, August 25, 2014 7:41 AM, Biniam Tewolde <biniamtewolde@yahoo.com>

wrote:
kftelgn
On Monday, August 25, 2014 11:59 AM, Massimiliano Luppi


As per your request, please find attached the offer configured

according
your indications.
mobile number.
The reason for this is that we need to know from you what type of
exploits

Please let me know.
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam


mobile: +39 3666539760
phone: +39 02 29060603

Oggetto: Urgent


- Linux: 10 Targets
- MacOS: 10 Targets
Waiting
-Giancarlo Russo
COO
Hacking Team
www.hackingteam.com
mobile: +39 3288139385
phone: +39 02 29060603
<Android_and_iOS_ExploitaVon_Training_outline.zip>
Subject: Re: Urgent
Date:
From:
To:
CC:
Thursday, September 11, 2014 at 7:51:10 AM Pacic Daylight Time

Daniele Milan
Biniam Tewolde
Seblewoin Tsegaye, Massimiliano Luppi, RSALES
Dear Biniam,
please nd adached the suggested agenda (same password), drajed along the lines of your proposal.
It came out to be a very demanding course, both for its preparaVon and for the trainees.
We hope it saVses your needs and we look forward to receive your comments.
Kind regards,
Daniele
--
Daniele Milan
OperaVons Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
Hello Sir,

Daniele (copied in this email), should be able to provide you with the detailed agenda and topics
of the course in the next few days.


Best regards,
Massimiliano Luppi
Key Account Manager

HackingTeam
www.hackingteam.com

mobile: +39 3666539760
phone: +39 02 29060603

hello Massimiliano
How are you?
kind regards
Seblewoin Tsegaye
On Wednesday, August 27, 2014 3:48 AM, Massimiliano Luppi <m.luppi@hackingteam.com> wrote:
Hello Seblewoin,
Regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
www.hackingteam.com
mobile: +39 3666539760
phone: +39 02 29060603

Cc: Biniam Tewolde
Hello
I have attached two files (Vulnerability research and exploit Development course
outline for smart phone and PC's. )
kind regards
Seblewoin Tsegaye
kftelgn

your indications.
mobile number.

Please let me know.
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam

mobile: +39 3666539760
phone: +39 02 29060603

Oggetto: Urgent

- Linux: 10 Targets
- Linux: 10 Targets
- MacOS: 10 Targets
Waiting
-Giancarlo Russo
COO
Hacking Team
www.hackingteam.com
mobile: +39 3288139385
phone: +39 02 29060603
Subject:
Date:
From:
To:
CC:
Re: Urgent
Daniele Milan
Massimiliano Luppi
Come costo saremo sodo i 30k, quindi ci sVamo sicuramente nei 50k+t&a.
Daniele
--
Daniele Milan
OperaVons Manager


Sent: Friday, September 05, 2014 09:26 AM
To: Daniele Milan
Cc: Giancarlo Russo; rsales@hackingteam.it <rsales@hackingteam.it>
Subject: Re: Urgent

Io vorrei mandare l'oerta oggi.
Comunico al cliente che la parte training verr quotata separatamente?
Oppure inserisco gi 50k + t&a nell'oerta, specicando che i dedagli del training li avranno seImana prossima?
Massimiliano Luppi
Key Account Manager
Sent from my iPad
Il giorno 05/set/2014, alle ore 09:14, Daniele Milan <d.milan@hackingteam.com> ha scrido:
Mi vedo con Alvise marted, la sVma che ho girato da lisVno.

Daniele
--
Daniele Milan
OperaVons Manager

From: Giancarlo Russo

To: Daniele Milan; Massimiliano Luppi
Cc: RSALES <rsales@hackingteam.it>
Subject: Re: Urgent

Io credo sia molto complicato proporre 10gg di training a 60k. SVamo parlando di circa 15k/px nel caso
di 4 utenV.
Daniele prova a vericare con Alvise, ma credo che non sia corredo caricare a noi tuda la fase di
preparazione, non pensi?
On 9/4/2014 6:26 PM, Daniele Milan wrote:

Considerando che redado su loro specica e che probabilmente ci sar da scontare,
starei anche un 10k pi alto.
Daniele
--
Daniele Milan
OperaVons Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
Diciamo allora 50 + travel and accommodaVon

--
Massimiliano Luppi
Key Account Manager

Da: Daniele Milan

Inviato: Thursday, September 04, 2014 06:20 PM
Oggetto: Re: Urgent

Ciao Max,
ho ricevuto oggi le tempisVche:

Preparazione: 40 gg/u
Erogazione: 10 gg/u
Da tarie ci aggiriamo sui 30k di costo + IVA e spese, non ho ancora la
valutazione economica precisa ma non saremo molto distanV, per cui
ragiona su quel numero per loerta iniziale.
Daniele
--
Daniele Milan
OperaVons Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
On 04 Sep 2014, at 17:20, Massimiliano Luppi

Ciao Daniele,

novit? V hanno fado sapere?

Massimiliano

Inviato: luned 1 settembre 2014 12:26
Cc: RSALES
Oggetto: Re: Urgent
Ciao Max,
ho girato la richiesta a SecureNetwork per una
valutazione di tempi e costi.
Ti faccio sapere appena ho riscontro da loro.
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
Daniele ciao,

mi puoi dare una tempisVca?
Vorrei mandare una bozza di eventuale oerta entro
questa seImana.

Grazie,
Massimiliano

A: 'Daniele Milan'
Cc: 'delivery'
Oggetto: R: I: R: R: Urgent
Thx

Massimiliano

Cc: delivery
Oggetto: Re: I: R: R: Urgent
Le rivedo e V faccio sapere, ne stavo parlando con Gian e

prima farei una verica col cliente per capire il livello,
etc.
Daniele
--
Daniele Milan
OperaVons Manager
Sent: Wednesday, August 27, 2014 09:47 AM
To: Daniele Milan
Cc: delivery
Subject: I: R: R: Urgent
Daniele ciao,

in allegato alcune informazioni tecniche/nozionisVche da
parte di INSA EVopia.
Come sai ci hanno chiesto di quotare un training su
exploit research and development per 5 persone.
Serve la tua valutazione.

Grazie,
Massimiliano

Cc: Biniam Tewolde
Hello
I have attached two files (Vulnerability research and
exploit Development course outline for smart phone
and PC's. )
= They are working in these field for the last 2-3
years
kind regards
Seblewoin Tsegaye
On Monday, August 25, 2014 7:41 AM, Biniam Tewolde

kftelgn

As per your request, please find attached the

offer configured according
your indications.
The proposal is a zip file protected with
password, Ill send it on your
mobile number.
In the offer I didnt include the exploit

development training and the
The reason for this is that we need to know from
you what type of exploits
are you mainly interested in (laptops?
smartphones?) and the technical
background of the persons attending the
training.
Also, do you need a letter of credit as the last

time?
Please let me know.
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
www.hackingteam.com
mail: <mailto:m.luppi@hackingteam.com>
m.luppi@hackingteam.com
mobile: +39 3666539760
phone: +39 02 29060603
Da: Biniam Tewolde

[mailto:biniamtewolde@yahoo.com]
Oggetto: Urgent
Can u please send offer for the following items

as soon as possible

- Linux: 10 Targets
- MacOS: 10 Targets
Waiting
--
-Giancarlo Russo
COO
Hacking Team
www.hackingteam.com
mobile: +39 3288139385
phone: +39 02 29060603
-Giancarlo Russo
COO
Hacking Team
www.hackingteam.com
mobile: +39 3288139385
phone: +39 02 29060603
Subject:
Date:
From:
To:
CC:
Re: Urgent
Massimiliano
Daniele Milan
Giancarlo Russo, rsales@hackingteam.it
Io vorrei mandare l'oerta oggi.

Comunico al cliente che la parte training verr quotata separatamente?
Oppure inserisco gi 50k + t&a nell'oerta, specicando che i dedagli del training li avranno seImana prossima?
Massimiliano Luppi
Key Account Manager
Sent from my iPad
Il giorno 05/set/2014, alle ore 09:14, Daniele Milan <d.milan@hackingteam.com> ha scrido:

Daniele
--
Daniele Milan
OperaVons Manager


Subject: Re: Urgent

Io credo sia molto complicato proporre 10gg di training a 60k. SVamo parlando di circa 15k/px nel caso
di 4 utenV.
Daniele prova a vericare con Alvise, ma credo che non sia corredo caricare a noi tuda la fase di
preparazione, non pensi?

Considerando che redado su loro specica e che probabilmente ci sar da scontare,
starei anche un 10k pi alto.
Daniele
--
Daniele Milan
OperaVons Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603

--
Massimiliano Luppi
Key Account Manager

Da: Daniele Milan


Oggetto: Re: Urgent

Ciao Max,

Erogazione: 10 gg/u
Da tarie ci aggiriamo sui 30k di costo + IVA e spese, non ho ancora la
valutazione economica precisa ma non saremo molto distanV, per cui
ragiona su quel numero per loerta iniziale.
Daniele
--
Daniele Milan
OperaVons Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603

Ciao Daniele,


Massimiliano


Cc: RSALES
Oggetto: Re: Urgent
Ciao Max,
ho girato la richiesta a SecureNetwork per una
valutazione di tempi e costi.
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603

Daniele ciao,

Vorrei mandare una bozza di eventuale oerta entro
questa seImana.

Grazie,
Massimiliano


A: 'Daniele Milan'
Cc: 'delivery'
Thx

Massimiliano

Cc: delivery
Le rivedo e V faccio sapere, ne stavo parlando con Gian e

prima farei una verica col cliente per capire il livello,
etc.
Daniele
--
Daniele Milan
OperaVons Manager
To: Daniele Milan
Cc: delivery
Daniele ciao,

in allegato alcune informazioni tecniche/nozionisVche da
parte di INSA EVopia.
Come sai ci hanno chiesto di quotare un training su
exploit research and development per 5 persone.

Grazie,
Massimiliano


Cc: Biniam Tewolde
Hello
I have attached two files (Vulnerability research and
exploit Development course outline for smart phone
and PC's. )
= They are working in these field for the last 2-3
years
kind regards
Seblewoin Tsegaye

kftelgn

As per your request, please find attached the

offer configured according
your indications.
The proposal is a zip file protected with
password, Ill send it on your
mobile number.
In the offer I didnt include the exploit

development training and the
The reason for this is that we need to know from
you what type of exploits
are you mainly interested in (laptops?
smartphones?) and the technical
background of the persons attending the
training.
Also, do you need a letter of credit as the last

time?
Please let me know.
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
www.hackingteam.com
mobile: +39 3666539760
phone: +39 02 29060603
Da: Biniam Tewolde

[mailto:biniamtewolde@yahoo.com]
Oggetto: Urgent
Can u please send offer for the following items

as soon as possible

- Linux: 10 Targets
- MacOS: 10 Targets
Waiting
-Giancarlo Russo
COO
Hacking Team
www.hackingteam.com
mobile: +39 3288139385
phone: +39 02 29060603
-Giancarlo Russo
COO
Hacking Team
www.hackingteam.com
mobile: +39 3288139385
phone: +39 02 29060603
Subject:
Date:
From:
To:
CC:
Re: Urgent
Daniele Milan
Giancarlo Russo, Massimiliano Luppi

Daniele
--
Daniele Milan
OperaVons Manager


Subject: Re: Urgent
Subject: Re: Urgent

Io credo sia molto complicato proporre 10gg di training a 60k. SVamo parlando di circa 15k/px nel caso di 4 utenV.
Daniele prova a vericare con Alvise, ma credo che non sia corredo caricare a noi tuda la fase di preparazione, non
pensi?

Considerando che redado su loro specica e che probabilmente ci sar da scontare, starei anche un
10k pi alto.
Daniele
--
Daniele Milan
OperaVons Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603

--
Massimiliano Luppi
Key Account Manager

Da: Daniele Milan

Oggetto: Re: Urgent

Ciao Max,

Erogazione: 10 gg/u
Da tarie ci aggiriamo sui 30k di costo + IVA e spese, non ho ancora la valutazione
economica precisa ma non saremo molto distanV, per cui ragiona su quel numero per
loerta iniziale.
Daniele
--
Daniele Milan
OperaVons Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
Ciao Daniele,


Massimiliano


Cc: RSALES
Oggetto: Re: Urgent
Ciao Max,
ho girato la richiesta a SecureNetwork per una valutazione
di tempi e costi.
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603

Daniele ciao,

Vorrei mandare una bozza di eventuale oerta entro questa seImana.

Grazie,
Massimiliano


A: 'Daniele Milan'
Cc: 'delivery'
Thx

Massimiliano

Cc: delivery
Le rivedo e V faccio sapere, ne stavo parlando con Gian e prima farei

una verica col cliente per capire il livello, etc.
Daniele
--
Daniele Milan
OperaVons Manager
To: Daniele Milan
Cc: delivery
Daniele ciao,

in allegato alcune informazioni tecniche/nozionisVche da parte di
INSA EVopia.
Come sai ci hanno chiesto di quotare un training su exploit research
and development per 5 persone.

Grazie,
Massimiliano


Cc: Biniam Tewolde
Hello
kind regards
Seblewoin Tsegaye

kftelgn

As per your request, please find attached the offer
configured according
your indications.
The proposal is a zip file protected with password, Ill send it
on your
mobile number.
In the offer I didnt include the exploit development training

and the
The reason for this is that we need to know from you what
type of exploits
are you mainly interested in (laptops? smartphones?) and
the technical

Please let me know.
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
mobile: +39 3666539760
phone: +39 02 29060603

Oggetto: Urgent
Can u please send offer for the following items as soon as

possible

- Linux: 10 Targets
- MacOS: 10 Targets
Waiting
-Giancarlo Russo
COO
Hacking Team
www.hackingteam.com
mobile: +39 3288139385
phone: +39 02 29060603
-Giancarlo Russo
COO
Hacking Team
www.hackingteam.com
mobile: +39 3288139385
phone: +39 02 29060603
Subject: Re: Urgent

Date: Friday, September 5, 2014 at 12:00:39 AM Pacic Daylight Time
From:
To:
CC:
Giancarlo Russo
RSALES
Io credo sia molto complicato proporre 10gg di training a 60k. SVamo parlando di circa 15k/px nel caso di 4 utenV.
Daniele prova a vericare con Alvise, ma credo che non sia corredo caricare a noi tuda la fase di preparazione, non
pensi?

Considerando che redado su loro specica e che probabilmente ci sar da scontare, starei anche un
10k pi alto.
Daniele
--
Daniele Milan
OperaVons Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603

--
Massimiliano Luppi
Key Account Manager

Da: Daniele Milan

Oggetto: Re: Urgent

Ciao Max,
Erogazione: 10 gg/u
Da tarie ci aggiriamo sui 30k di costo + IVA e spese, non ho ancora la valutazione
economica precisa ma non saremo molto distanV, per cui ragiona su quel numero per
loerta iniziale.
Daniele
--
Daniele Milan
OperaVons Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
Ciao Daniele,


Massimiliano


Cc: RSALES
Oggetto: Re: Urgent
Ciao Max,
ho girato la richiesta a SecureNetwork per una valutazione
di tempi e costi.
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603

Daniele ciao,


Grazie,
Massimiliano


A: 'Daniele Milan'
Cc: 'delivery'
Thx

Massimiliano

Cc: delivery
Le rivedo e V faccio sapere, ne stavo parlando con Gian e prima farei

una verica col cliente per capire il livello, etc.
Daniele
--
Daniele Milan
OperaVons Manager
To: Daniele Milan
Cc: delivery
Daniele ciao,

in allegato alcune informazioni tecniche/nozionisVche da parte di
INSA EVopia.
Come sai ci hanno chiesto di quotare un training su exploit research
and development per 5 persone.

Grazie,
Massimiliano


Cc: Biniam Tewolde
Hello
kind regards
Seblewoin Tsegaye

kftelgn


configured according
your indications.
The proposal is a zip file protected with password, Ill send it
on your
mobile number.
In the offer I didnt include the exploit development training

and the
The reason for this is that we need to know from you what
type of exploits
are you mainly interested in (laptops? smartphones?) and
the technical

Please let me know.
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
mobile: +39 3666539760
phone: +39 02 29060603

Oggetto: Urgent
Can u please send offer for the following items as soon as

possible

- Linux: 10 Targets
- MacOS: 10 Targets
Waiting
-Giancarlo Russo
COO
Hacking Team
www.hackingteam.com
mobile: +39 3288139385
phone: +39 02 29060603
-Giancarlo Russo
COO
Hacking Team
www.hackingteam.com
mobile: +39 3288139385
phone: +39 02 29060603
Subject:
Date:
From:
To:
CC:
Re: Urgent
Daniele Milan
Massimiliano Luppi
RSALES
Considerando che redado su loro specica e che probabilmente ci sar da scontare, starei anche un 10k pi alto.
Daniele
--
Daniele Milan
OperaVons Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603

--
Massimiliano Luppi
Key Account Manager

Da: Daniele Milan

Oggetto: Re: Urgent

Ciao Max,

Erogazione: 10 gg/u
Da tarie ci aggiriamo sui 30k di costo + IVA e spese, non ho ancora la valutazione economica precisa
ma non saremo molto distanV, per cui ragiona su quel numero per loerta iniziale.
Daniele
--
Daniele Milan
OperaVons Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
Ciao Daniele,


Massimiliano


Cc: RSALES
Oggetto: Re: Urgent
Ciao Max,
ho girato la richiesta a SecureNetwork per una valutazione di tempi e costi.
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
On 01 Sep 2014, at 11:40, Massimiliano Luppi <m.luppi@hackingteam.com>

wrote:
Daniele ciao,


Grazie,
Massimiliano

A: 'Daniele Milan'
Cc: 'delivery'
Thx

Massimiliano

Cc: delivery
Le rivedo e V faccio sapere, ne stavo parlando con Gian e prima farei una verica
col cliente per capire il livello, etc.
Daniele
--
Daniele Milan
OperaVons Manager
To: Daniele Milan
Cc: delivery
Daniele ciao,

in allegato alcune informazioni tecniche/nozionisVche da parte di INSA EVopia.
Come sai ci hanno chiesto di quotare un training su exploit research and
development per 5 persone.

Grazie,
Massimiliano

Cc: Biniam Tewolde
Hello
I have attached two files (Vulnerability research and exploit Development

kind regards
Seblewoin Tsegaye
On Monday, August 25, 2014 7:41 AM, Biniam Tewolde <biniamtewolde@yahoo.com>

wrote:
kftelgn


according
your indications.
mobile number.
The reason for this is that we need to know from you what type of
exploits

Please let me know.
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam

mobile: +39 3666539760
phone: +39 02 29060603

Oggetto: Urgent

- Linux: 10 Targets
- MacOS: 10 Targets

Waiting
-Giancarlo Russo
COO
Hacking Team
www.hackingteam.com
mobile: +39 3288139385
phone: +39 02 29060603
Subject:
Date:
From:
To:
CC:
R: Re: Urgent
Massimiliano Luppi
Daniele Milan

--
Massimiliano Luppi
Key Account Manager

Da: Daniele Milan

Oggetto: Re: Urgent

Ciao Max,
Erogazione: 10 gg/u
Da tarie ci aggiriamo sui 30k di costo + IVA e spese, non ho ancora la valutazione economica precisa ma non saremo
molto distanV, per cui ragiona su quel numero per loerta iniziale.
Daniele
--
Daniele Milan
OperaVons Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
Ciao Daniele,


Massimiliano

Cc: RSALES
Oggetto: Re: Urgent
Ciao Max,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603

Daniele ciao,


Grazie,
Massimiliano

A: 'Daniele Milan'
Cc: 'delivery'
Thx

Massimiliano

Cc: delivery
Le rivedo e V faccio sapere, ne stavo parlando con Gian e prima farei una verica col cliente per
capire il livello, etc.
Daniele
--
Daniele Milan
OperaVons Manager
To: Daniele Milan
Cc: delivery
Daniele ciao,

Come sai ci hanno chiesto di quotare un training su exploit research and development per 5
persone.

Grazie,
Massimiliano

Cc: Biniam Tewolde
Hello
I have attached two files (Vulnerability research and exploit Development course outline
kind regards
Seblewoin Tsegaye
kftelgn

your indications.
mobile number.

Please let me know.
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam

mobile: +39 3666539760
phone: +39 02 29060603

Oggetto: Urgent

- Linux: 10 Targets
- MacOS: 10 Targets
Waiting
-Giancarlo Russo
COO
Hacking Team
www.hackingteam.com
mobile: +39 3288139385
phone: +39 02 29060603
Subject:
Date:
From:
To:
CC:
Re: Urgent
Daniele Milan
Massimiliano Luppi
RSALES
Ciao Max,
Erogazione: 10 gg/u
Da tarie ci aggiriamo sui 30k di costo + IVA e spese, non ho ancora la valutazione economica precisa ma non saremo
molto distanV, per cui ragiona su quel numero per loerta iniziale.
Daniele
--
Daniele Milan
OperaVons Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
Ciao Daniele,


Massimiliano

Cc: RSALES
Oggetto: Re: Urgent
Ciao Max,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
Daniele ciao,


Grazie,
Massimiliano

A: 'Daniele Milan'
Cc: 'delivery'
Thx

Massimiliano

Cc: delivery
Daniele
--
Daniele Milan
OperaVons Manager
To: Daniele Milan
Cc: delivery
Daniele ciao,

persone.

Grazie,
Massimiliano

Cc: Biniam Tewolde
Hello
kind regards
Seblewoin Tsegaye
kftelgn

your indications.
mobile number.

Please let me know.
Best regards,
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam

mobile: +39 3666539760
phone: +39 02 29060603

Oggetto: Urgent

- Linux: 10 Targets
- MacOS: 10 Targets
Waiting
-Giancarlo Russo
COO
Hacking Team
www.hackingteam.com
mobile: +39 3288139385
phone: +39 02 29060603
Subject:
Date:
From:
To:
CC:
Re: Urgent
Daniele Milan
Massimiliano Luppi
RSALES
Ciao Max,
ho girato la richiesta a SecureNetwork per una valutazione di tempi e cosV.
Daniele
--
Daniele Milan
OperaVons Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
Daniele ciao,


Grazie,
Massimiliano

A: 'Daniele Milan'
Cc: 'delivery'
Thx

Massimiliano

Cc: delivery
Daniele
--
Daniele Milan
OperaVons Manager
To: Daniele Milan
Cc: delivery
Daniele ciao,

persone.

Grazie,
Massimiliano

Cc: Biniam Tewolde
Hello
kind regards
Seblewoin Tsegaye
kftelgn

your indications.
mobile number.

Please let me know.
Best regards,
Massimiliano Luppi
Key Account Manager
HackingTeam

mobile: +39 3666539760
phone: +39 02 29060603

Oggetto: Urgent

- Linux: 10 Targets
- MacOS: 10 Targets
Waiting
-Giancarlo Russo
COO
Hacking Team
www.hackingteam.com
mobile: +39 3288139385
phone: +39 02 29060603
Subject:
Date:
From:
To:
Urgent
Monday, August 25, 2014 at 6:06:03 AM Pacic Daylight Time
Biniam Tewolde
Massimiliano Luppi
Are all the following included

- 100 Additional Target License

- Linux: 10 Targets
- MacOS: 10 Targets
Subject:
Date:
From:
To:
CC:
I: Urgent
Thursday, August 21, 2014 at 11:31:55 AM Pacic Daylight Time
Giancarlo Russo
'max@hackingteam.it', 'm.beIni@hackingteam.it'
Max,
Puoi preparare l'oerta per il mio amico B.?
Grazie
Giancarlo
--
Giancarlo Russo
COO


Oggetto: Urgent

Can u please send oer for the following items as soon as possible
- Linux: 10 Targets
- MacOS: 10 Targets
Waiting
Subject:
Date:
From:
To:
Re: urgent
Tuesday, February 4, 2014 at 11:06:12 AM Pacic Standard Time
Alessandro Scarale
woints@yahoo.com, m.luppi@hackingteam.it, biniamtewolde@yahoo.com
Hello Seblewoin,
at the moment I'm out of oce, but I've already spoken with Milan's support and they told me that they're
already managing your requests.
Please stay connected to the Ticket System.
Regards,
Alessandro
--
Alessandro Scarale
Field ApplicaVon Engineer


Sent: Tuesday, February 04, 2014 02:47 PM
To: Alessandro Scarafile <a.scarafile@hackingteam.it>; m.luppi@hackingteam.it <m.luppi@hackingteam.it>;
Biniam Tewolde <biniamtewolde@yahoo.com>
Subject: urgent
Could you please check hacking team support portal?

We have already stopped working since last week!
waiting your reply.
Thank you
Subject:
Date:
From:
To:
CC:
Re: Urgent
Biniam Tewolde
Daniele Milan
Giancarlo Russo, David VinceI, Massimiliano Luppi
Dear HT,
1. Have u analyzed our traces and identified the kaspersky version , may be with the version of our targets , u can
provide fast and easy solution.

2. When Q1 (Which month)?
waiting your response.
On Friday, December 6, 2013 1:18 PM, Daniele Milan <d.milan@hackingteam.com> wrote:
Dear Biniam,
unfortunately the problem with Kaspersky cannot be resolved immediately, as it is more

complex and requires a more radical approach.
We are developing a new component exactly for this purpose: in Q1 2014 we will release an
agent designed specifically for Win32 platforms, to tackle the current weak spots in
invisibility.
Currently, we are in the development phase. Soon we plan to start testing it, also for
invisibility. This is the longest phase as it needs to be done with great care.
Well keep you posted on the development, and youll be the first to receive it as soon as it is
ready for production.
Kind regards,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
On 06 Dec 2013, at 09:57, Biniam Tewolde <biniamtewolde@yahoo.com> wrote:
Dear HT,
Still the problem related with the kaspersky is not solved.
It is highly aecting our operational eectiveness.
We are waiting for solution as soon as possible.
Waiting your response.
Subject: Re: Urgent
Subject:
Date:
From:
To:
CC:
Re: Urgent
Daniele Milan
Biniam Tewolde
Dear Biniam,
unfortunately the problem with Kaspersky cannot be resolved immediately, as it is more complex and requires a
more radical approach.
We are developing a new component exactly for this purpose: in Q1 2014 we will release an agent designed
specically for Win32 plaorms, to tackle the current weak spots in invisibility.
Currently, we are in the development phase. Soon we plan to start tesVng it, also for invisibility. This is the longest
phase as it needs to be done with great care.
Well keep you posted on the development, and youll be the rst to receive it as soon as it is ready for producVon.
Kind regards,
Daniele
--
Daniele Milan
OperaVons Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
Dear HT,
Subject:
Date:
From:
To:
CC:
Urgent
Biniam Tewolde
Daniele Milan
Massimiliano Luppi, Giancarlo Russo, David VinceI
Dear HT,
Subject:
Date:
From:
To:
CC:
Re: Urgent
Monday, December 2, 2013 at 10:39:08 AM Pacic Standard Time
Biniam Tewolde
Daniele Milan
Massimiliano Luppi, David VinceI, Giancarlo Russo
tnx
waiting for the other cases.
On Monday, December 2, 2013 8:28 PM, Daniele Milan <d.milan@hackingteam.com> wrote:
Dear Biniam,
our support sent a solution to your team and one agent was successfully upgraded.
We continue the analysis of the remaining cases, for which I will update you tomorrow.
Kind regards,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
On 02 Dec 2013, at 11:48, Daniele Milan <d.milan@hackingteam.com> wrote:
Dear Biniam,
our R&D reviewed all the information you sent, and is now doing all the needed tests to give
you a comprehensive answer and propose a solution.
Ill keep you posted.
Kind regards,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
Dear Daniel,
Last time i wrote to u about the kaspersky issue. You asked for more information.
My people provided the information , but no response so far. This is highly aecting our operation
We need urgent solution.
Waiting
Subject:
Date:
From:
To:
CC:
Re: Urgent
Daniele Milan
Biniam Tewolde
David VincenzeI, Massimiliano Luppi, Giancarlo Russo
Dear Biniam,
our support sent a soluVon to your team and one agent was successfully upgraded.
We conVnue the analysis of the remaining cases, for which I will update you tomorrow.
Kind regards,
Daniele
--
Daniele Milan
OperaVons Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
On 02 Dec 2013, at 11:48, Daniele Milan <d.milan@hackingteam.com> wrote:
Dear Biniam,
our R&D reviewed all the informaVon you sent, and is now doing all the needed tests to give you a
comprehensive answer and propose a soluVon.
Kind regards,
Daniele
--
Daniele Milan
OperaVons Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
Dear Daniel,
My people provided the information , but no response so far. This is highly aecting
our operation
Waiting
Subject:
Date:
From:
To:
CC:
Re: Urgent
Daniele Milan
Biniam Tewolde
David VincenzeI, Massimiliano Luppi, Giancarlo Russo
Dear Biniam,
our R&D reviewed all the informaVon you sent, and is now doing all the needed tests to give you a comprehensive
answer and propose a soluVon.
Kind regards,
Daniele
--
Daniele Milan
OperaVons Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
Dear Daniel,
Waiting
Subject:
Date:
From:
To:
CC:
Urgent
Biniam Tewolde
Daniele Milan
David VinceI, Massimiliano Luppi, Giancarlo Russo
Dear Daniel,
Waiting
Subject:
Date:
From:
To:
CC:
Re: Urgent
Tuesday, November 26, 2013 at 12:44:13 AM Pacic Standard Time
Daniele Milan
biniamtewolde@yahoo.com
vince@hackingteam.it, m.luppi@hackingteam.it, g.russo@hackingteam.it
Dear Biniam,
I want to inform you that we already have in our roadmap a range of systemic soluVons aimed at Kaspersky
on Win32 plaorms and similar. Anyway, we will look into your specic case.
To beder help you we will probably need more details on the circumstances that you refer to.
Can you please ask your sta to provide all the technical informaVon about the failed adempts?
Thank you,
Daniele
--
Daniele Milan
OperaVons Manager


Sent: Tuesday, November 26, 2013 07:29 AM
To: Daniele Milan
Cc: David Vincetti <vince@hackingteam.it>; Massimiliano Luppi <m.luppi@hackingteam.it>; Giancarlo Russo
<g.russo@hackingteam.it>
Subject: Urgent
Dear Hacking Team ,

We got one serious problem which is hampering our operation.
The system is being detected by Kaspersky which makes 10 of our operations fail.
We need urgent attention and solution to this problem
Waiting ur response
Subject:
Date:
From:
To:
CC:
Urgent
Monday, November 25, 2013 at 11:29:58 PM Pacic Standard Time
Biniam Tewolde
Daniele Milan
Dear Hacking Team ,

We got one serious problem which is hampering our operation.
The system is being detected by Kaspersky which makes 10 of our operations fail.
We need urgent attention and solution to this problem
Waiting ur response
Subject:
Date:
From:
To:
CC:
Re: Urgent
Saturday, September 7, 2013 at 12:58:54 AM Pacic Daylight Time
Biniam Tewolde
Daniele Milan
Let us do our best to make the system up for some time and change the anonymizers.
From: Daniele Milan <d.milan@hackingteam.com>

To: "'biniamtewolde@yahoo.com'" <biniamtewolde@yahoo.com>
Cc: "'vince@hackingteam.it'" <vince@hackingteam.it>; "'m.luppi@hackingteam.it'" <m.luppi@hackingteam.it>;
"'g.russo@hackingteam.it'" <g.russo@hackingteam.it>
Sent: Friday, September 6, 2013 4:50 PM
Subject: Re: Urgent
Dear Biniam,
I perfectly understand your disappointment, and I assure you we feel the same toward the service provider.
Unfortunately, their technical department wasn't able to resolve the problem so far; moreover they are unable
to give a reasonable justification or a timeframe of resolution.
We cannot do any different than keep pushing with them.
The fastest resolution we can propose is to replace all the failing anonymizers, although this implies that you
may loose your targets, unless you configured your agents to fallback to different anonymizers.
I'm abroad right now and with limited connectivity, but as soon as I'll be back I'll share with you the details of
our long mail exchange with the provider.
Kind regards,
Daniele
-Daniele Milan
Operations Manager
To: Daniele Milan
Subject: Urgent
Dear HT,
We have been down for the last three weeks ,
Our operation has affected negatively too much.
We can not tolerate anymore.
I want u to give us solution with regards to this.
We do not want to lose the control we have .
I am waiting for solution.
Waiting.
Subject:
Date:
From:
To:
Re: Urgent
David VincenzeI
rsales
Here we go. Like a broken record. Daniele: you are the lucky owner of this problem :-)
David
--
David VincenzeI
CEO
Hacking Team
www.hackingteam.com
mobile: +39 3494403823
phone: +39 0229060603
On Sep 7, 2013, at 9:14 AM, Biniam Tewolde <biniamtewolde@yahoo.com> wrote:
Dear HT,
We can not afford to lose our targets. this is not totally a possibility.
You have to find a solution not to lose our targets. Even we can arrange our own anonymizers, but we do not
lose any target.

Subject: Re: Urgent
Dear Biniam,
I perfectly understand your disappointment, and I assure you we feel the same toward the service
provider.
Unfortunately, their technical department wasn't able to resolve the problem so far; moreover
they are unable to give a reasonable justification or a timeframe of resolution.
The fastest resolution we can propose is to replace all the failing anonymizers, although this
implies that you may loose your targets, unless you configured your agents to fallback to
different anonymizers.
I'm abroad right now and with limited connectivity, but as soon as I'll be back I'll share with you
the details of our long mail exchange with the provider.
Kind regards,
Daniele
-Daniele Milan
Operations Manager
To: Daniele Milan
Subject: Urgent
Dear HT,
Waiting.
Subject:
Date:
From:
To:
CC:
Re: Urgent
Biniam Tewolde
Daniele Milan
Dear HT,
We can not afford to lose our targets. this is not totally a possibility.
You have to find a solution not to lose our targets. Even we can arrange our own anonymizers, but we do not lose any target.

Subject: Re: Urgent
Dear Biniam,
Unfortunately, their technical department wasn't able to resolve the problem so far; moreover they are unable
to give a reasonable justification or a timeframe of resolution.
The fastest resolution we can propose is to replace all the failing anonymizers, although this implies that you
may loose your targets, unless you configured your agents to fallback to different anonymizers.
I'm abroad right now and with limited connectivity, but as soon as I'll be back I'll share with you the details of
Kind regards,
Daniele
-Daniele Milan
Operations Manager
To: Daniele Milan
Subject: Urgent
Dear HT,
Waiting.
Subject:
Date:
From:
To:
CC:
Re: Urgent
Daniele Milan
David VincenzeI
rsales@hackingteam.it, fae_group
I have no doubts our eminent friend is gonna complain again and again :)
Daniele
--
Daniele Milan
OperaVons Manager


To: Daniele Milan
Cc: 'rsales@hackingteam.it' <rsales@hackingteam.it>; fae_group
Subject: Re: Urgent

A good, helpful, professional reply Daniele. But surely not enough for our eminent friend. Wait and see.
David
--
David VincenzeI
CEO
Hacking Team
www.hackingteam.com
mobile: +39 3494403823
phone: +39 0229060603
On Sep 6, 2013, at 3:52 PM, Daniele Milan <d.milan@hackingteam.com> wrote:
FYI, my response to Biniam.

Daniele
--
Daniele Milan
OperaVons Manager

From: Daniele Milan

To: 'biniamtewolde@yahoo.com' <biniamtewolde@yahoo.com>
Cc: 'vince@hackingteam.it' <vince@hackingteam.it>; 'm.luppi@hackingteam.it'
<m.luppi@hackingteam.it>; 'g.russo@hackingteam.it' <g.russo@hackingteam.it>
Subject: Re: Urgent
Dear Biniam,
I perfectly understand your disappointment, and I assure you we feel the same toward the
service provider.
they are unable to give a reasonable jusVcaVon or a Vmeframe of resoluVon.
We cannot do any dierent than keep pushing with them.
The fastest resoluVon we can propose is to replace all the failing anonymizers, although this
implies that you may loose your targets, unless you congured your agents to fallback to
dierent anonymizers.
I'm abroad right now and with limited connecVvity, but as soon as I'll be back I'll share with you
Kind regards,
Daniele
--
Daniele Milan
OperaVons Manager


To: Daniele Milan
Cc: David Vincetti <vince@hackingteam.it>; Massimiliano Luppi <m.luppi@hackingteam.it>;
Giancarlo Russo <g.russo@hackingteam.it>
Subject: Urgent
Dear HT,

Waiting.
Subject:
Date:
From:
To:
CC:
Re: Urgent
David VincenzeI
Daniele Milan
A good, helpful, professional reply Daniele. But surely not enough for our eminent friend. Wait and see.
David
--
David VincenzeI
CEO
Hacking Team
www.hackingteam.com
mobile: +39 3494403823
phone: +39 0229060603
On Sep 6, 2013, at 3:52 PM, Daniele Milan <d.milan@hackingteam.com> wrote:

Daniele
--
Daniele Milan
OperaVons Manager

From: Daniele Milan

Cc: 'vince@hackingteam.it' <vince@hackingteam.it>; 'm.luppi@hackingteam.it'
<m.luppi@hackingteam.it>; 'g.russo@hackingteam.it' <g.russo@hackingteam.it>
Subject: Re: Urgent
Dear Biniam,
I perfectly understand your disappointment, and I assure you we feel the same toward the
service provider.
they are unable to give a reasonable jusVcaVon or a Vmeframe of resoluVon.
The fastest resoluVon we can propose is to replace all the failing anonymizers, although this
implies that you may loose your targets, unless you congured your agents to fallback to
dierent anonymizers.
I'm abroad right now and with limited connecVvity, but as soon as I'll be back I'll share with you
Kind regards,
Daniele
--
Daniele Milan
OperaVons Manager


To: Daniele Milan
Cc: David Vincetti <vince@hackingteam.it>; Massimiliano Luppi <m.luppi@hackingteam.it>;
Subject: Urgent
Dear HT,
Waiting.
Subject:
Date:
From:
To:
Fw: Urgent
Daniele Milan

Daniele
--
Daniele Milan
OperaVons Manager

From: Daniele Milan

Cc: 'vince@hackingteam.it' <vince@hackingteam.it>; 'm.luppi@hackingteam.it' <m.luppi@hackingteam.it>;
'g.russo@hackingteam.it' <g.russo@hackingteam.it>
Subject: Re: Urgent
Dear Biniam,
Unfortunately, their technical department wasn't able to resolve the problem so far; moreover they are
unable to give a reasonable jusVcaVon or a Vmeframe of resoluVon.
The fastest resoluVon we can propose is to replace all the failing anonymizers, although this implies that you
may loose your targets, unless you congured your agents to fallback to dierent anonymizers.
I'm abroad right now and with limited connecVvity, but as soon as I'll be back I'll share with you the details of
Kind regards,
Daniele
--
Daniele Milan
OperaVons Manager


To: Daniele Milan
Subject: Urgent
Dear HT,
Waiting.
Subject:
Date:
From:
To:
CC:
Re: Urgent
Daniele Milan
Dear Biniam,
Unfortunately, their technical department wasn't able to resolve the problem so far; moreover they are
unable to give a reasonable jusVcaVon or a Vmeframe of resoluVon.
The fastest resoluVon we can propose is to replace all the failing anonymizers, although this implies that you
may loose your targets, unless you congured your agents to fallback to dierent anonymizers.
I'm abroad right now and with limited connecVvity, but as soon as I'll be back I'll share with you the details of
Kind regards,
Daniele
--
Daniele Milan
OperaVons Manager

To: Daniele Milan
Subject: Urgent
Dear HT,
Waiting.
Subject:
Date:
From:
To:
CC:
Re: Urgent
Daniele Milan
vince@hackingteam.it
rsales, fae_group
He's a master at that :)

I'll reply to him later, I'm right in the mid of airport security controls now.
Daniele
--
Daniele Milan
OperaVons Manager

From: David Vincenzetti [mailto:vince@hackingteam.it]

To: Daniele Milan
Cc: rsales; fae_group
Subject: Re: Urgent

Our beloved one has a talent for nding himself in intractable problems :-)
David
-David Vincenzetti
CEO
Hacking Team
www.hackingteam.com
email: d.vincenzetti@hackingteam.com
mobile: +39 3494403823
phone: +39 0229060603
On Sep 6, 2013, at 9:58 AM, Daniele Milan <d.milan@hackingteam.com> wrote:
They are vicVms of the down of Santrex VPS provider.

Unfortunately, Santrex is not providing a soluVon, as probably they've lost their IP assignments.
The only "soluVon" is having them changing their VPS and losing all their agents.
Daniele
--
Daniele Milan
OperaVons Manager


To: rsales
Subject: Fwd: Urgent

Colleagues,
What is happening with this most loved client?

David
-David Vincenzetti
David Vincenzetti
CEO
Hacking Team
www.hackingteam.com
mobile: +39 3494403823
phone: +39 0229060603
Begin forwarded message:
From: Biniam Tewolde <biniamtewolde@yahoo.com>
Subject: Urgent
Date: September 6, 2013 9:40:43 AM GMT+02:00
To: Daniele Milan <d.milan@hackingteam.com>
Cc: David Vincetti <vince@hackingteam.it>, Massimiliano Luppi
<m.luppi@hackingteam.it>, Giancarlo Russo <g.russo@hackingteam.it>
Reply-To: Biniam Tewolde <biniamtewolde@yahoo.com>
Dear HT,
Waiting.
Subject:
Date:
From:
To:
CC:
Re: Urgent
David VincenzeI
Daniele Milan
rsales, fae_group
Our beloved one has a talent for nding himself in intractable problems :-)
David
-David Vincenzetti
CEO
Hacking Team
www.hackingteam.com
mobile: +39 3494403823
phone: +39 0229060603
On Sep 6, 2013, at 9:58 AM, Daniele Milan <d.milan@hackingteam.com> wrote:

Daniele
--
Daniele Milan
OperaVons Manager


To: rsales

Colleagues,

David
-David Vincenzetti
CEO
Hacking Team
www.hackingteam.com
mobile: +39 3494403823
phone: +39 0229060603
Subject: Urgent
Dear HT,

Waiting.
Subject:
Date:
From:
To:
Re: Fwd: Urgent

Daniele Milan
vince@hackingteam.it, rsales

Daniele
--
Daniele Milan
OperaVons Manager


To: rsales

Colleagues,

David
-David Vincenzetti
CEO
Hacking Team
www.hackingteam.com
mobile: +39 3494403823
phone: +39 0229060603
Subject: Urgent
Cc: David Vincetti <vince@hackingteam.it>, Massimiliano Luppi <m.luppi@hackingteam.it>,
Dear HT,
Waiting.
Subject:
Date:
From:
To:
CC:
Fwd: Urgent
David VincenzeI
fae_group
rsales
Fulvio and Stefania, who are here next to me, are volunteering to immediately go to Ethiopia to meet our dearest
friend.
Just joking.
David
--
David VincenzeI
CEO
Hacking Team

www.hackingteam.com
mobile: +39 3494403823
phone: +39 0229060603
From: David Vincenzetti <vince@hackingteam.it>
To: rsales <rsales@hackingteam.com>
Colleagues,
David
-David Vincenzetti
CEO
Hacking Team
www.hackingteam.com
mobile: +39 3494403823
phone: +39 0229060603
Subject: Urgent
Dear HT,
Waiting.
Subject:
Date:
From:
To:
Fwd: Urgent
David VincenzeI
rsales
Colleagues,
David
-David Vincenzetti
CEO
Hacking Team
www.hackingteam.com
www.hackingteam.com
mobile: +39 3494403823
phone: +39 0229060603
Subject: Urgent
Cc: David Vincetti <vince@hackingteam.it>, Massimiliano Luppi <m.luppi@hackingteam.it>,
Dear HT,
Waiting.
Subject:
Date:
From:
To:
CC:
Urgent
Biniam Tewolde
Daniele Milan
Dear HT,

Waiting.
Subject:
Date:
From:
To:
CC:
Re: Urgent
Thursday, May 9, 2013 at 1:57:06 AM Pacic Daylight Time
Daniele Milan
biniamtewolde
g.russo, m.luppi, vince
Dear Biniam,
if you are ready we can schedule the upgrade. We'll send you our rst available dates from the support.
Kind regards,
Daniele
--
Daniele Milan
OperaVons Manager


Sent: Thursday, May 09, 2013 10:51 AM
Cc: Giancarlo Russo <g.russo@hackingteam.it>; Massimiliano Luppi <m.luppi@hackingteam.it>; David Vincetti
Subject: Re: Urgent
SO when is the upgrading to 8.3 be done on our system.

We have no recovering issue now, we want the upgrading to be done as soon as possible.

To: Biniam Tewolde <biniamtewolde@yahoo.com>
Cc: Giancarlo Russo <g.russo@hackingteam.it>; Massimiliano Luppi <m.luppi@hackingteam.it>; David Vincetti <vince@hackingteam.it>
Subject: Re: Urgent
Dear Biniam,
please accept my apologies, this whole misunderstanding is due to me.
I sent by error a draft of an announcement I prepared for the following releases, as planned in our
current roadmap.
I'm abroad this days and I didn't noticed my mistake until you wrote us, so I must thank you.
As we already told your team, you'll soon be contacted by our engineers to migrate to 8.3, which is
being rolled out this days.
We slightly delayed your installation as you were still trying recovering some agents, since once
upgraded to 8.3 recovering is not possible anymore.
As you correctly noticed, you have all the rights to get the latest version, and you'll be among the first
customers to get it.
Again, I'm very sorry.
Kind regards,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
On May 8, 2013, at 10:23 PM, Biniam Tewolde <biniamtewolde@yahoo.com> wrote:
Dear Hacking Team,
Your people are now saying the system is still 8.2.5. The information about 8.3.3 is wrong.
This is hard to believe for the following reasons
1. It was Daniele Milan who notified of the 8.3.3 version.
2. We asked for updating and your support people responded that the update will be done on 8.3.0.
3. Your support people told us that since the updating is complicated , it needs your company technician to do
the upgrade.
We need explanation on these issues. Based on our maintenance agreement , we have the right to be upgraded
but that is not happening .
We believe we are sidelined. We want explanation on these issues.
----- Forwarded Message ----From: RCS Support <support@hackingteam.com>

Cc: Massimiliano Luppi <m.luppi@hackingteam.it>; David Vincetti <vince@hackingteam.it>; Daniele Milan
<d.milan@hackingteam.com>; Giancarlo Russo <g.russo@hackingteam.it>
Sent: Wednesday, May 8, 2013 2:08 PM
Subject: Re: Urgent
Dear Biniam,
thank you for notifying us: the announcement of a version 8.3.3, which is still only in the
roadmap, was sent by mistake.
A few minutes ago we sent an errata to confirm that the current version is 8.2.5.
Please accept our apologies for the inconvenient.
Kind regards,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
Dear Hacking Team ,
We have read from your messages that the system has been upgraded to 8.3.3 but we have not
got any update so far.
The system we have is 8.2.5 .
What is going ?
Subject: Re: Urgent

Date: Thursday, May 9, 2013 at 1:51:40 AM Pacic Daylight Time
To:
CC:
Daniele Milan
Giancarlo Russo, Massimiliano Luppi, David VinceI
SO when is the upgrading to 8.3 be done on our system.

We have no recovering issue now, we want the upgrading to be done as soon as possible.

Cc: Giancarlo Russo <g.russo@hackingteam.it>; Massimiliano Luppi <m.luppi@hackingteam.it>; David Vincetti <vince@hackingteam.it>
Subject: Re: Urgent
Dear Biniam,
I sent by error a draft of an announcement I prepared for the following releases, as planned in our
current roadmap.
I'm abroad this days and I didn't noticed my mistake until you wrote us, so I must thank you.
As we already told your team, you'll soon be contacted by our engineers to migrate to 8.3, which is
being rolled out this days.
We slightly delayed your installation as you were still trying recovering some agents, since once
upgraded to 8.3 recovering is not possible anymore.
As you correctly noticed, you have all the rights to get the latest version, and you'll be among the first
customers to get it.
Kind regards,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
Dear Hacking Team,
the upgrade.

Subject: Re: Urgent
Dear Biniam,
Kind regards,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
Dear Hacking Team ,
What is going ?
Subject: Re: Urgent

Date: Thursday, May 9, 2013 at 1:34:59 AM Pacic Daylight Time
From:
To:
CC:
Daniele Milan
Biniam Tewolde
Dear Biniam,
I sent by error a draj of an announcement I prepared for the following releases, as planned in our current roadmap.
I'm abroad this days and I didn't noVced my mistake unVl you wrote us, so I must thank you.
As we already told your team, you'll soon be contacted by our engineers to migrate to 8.3, which is being rolled out
this days.
We slightly delayed your installaVon as you were sVll trying recovering some agents, since once upgraded to 8.3
recovering is not possible anymore.
As you correctly noVced, you have all the rights to get the latest version, and you'll be among the rst customers to
get it.
Kind regards,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
Dear Hacking Team,
the upgrade.

Subject: Re: Urgent
Dear Biniam,
Kind regards,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
Dear Hacking Team ,
What is going ?
Subject: Fw: Urgent

Date: Wednesday, May 8, 2013 at 7:23:30 AM Pacic Daylight Time
From:
To:
CC:
Biniam Tewolde
Daniele Milan
Dear Hacking Team,
3. Your support people told us that since the updating is complicated , it needs your company technician to do the upgrade.
We need explanation on these issues. Based on our maintenance agreement , we have the right to be upgraded but that is not
happening .

Subject: Re: Urgent
Dear Biniam,
thank you for notifying us: the announcement of a version 8.3.3, which is still only in the roadmap, was
sent by mistake.
Kind regards,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
Dear Hacking Team ,
We have read from your messages that the system has been upgraded to 8.3.3 but we have not got any
update so far.
What is going ?
Subject: Re: Urgent

Date: Wednesday, May 8, 2013 at 4:08:43 AM Pacic Daylight Time
Date:
From:
To:
CC:
Wednesday, May 8, 2013 at 4:08:43 AM Pacic Daylight Time

RCS Support
Biniam Tewolde
Massimiliano Luppi, David VinceI, Daniele Milan, Giancarlo Russo
Dear Biniam,
thank you for noVfying us: the announcement of a version 8.3.3, which is sVll only in the roadmap, was sent by
mistake.
A few minutes ago we sent an errata to conrm that the current version is 8.2.5.
Kind regards,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
Dear Hacking Team ,
We have read from your messages that the system has been upgraded to 8.3.3 but we have not got any
update so far.
What is going ?
Subject: Urgent
Date:
From:
To:
CC:

Biniam Tewolde
Massimiliano Luppi
David VinceI, Daniele Milan, Giancarlo Russo
Dear Hacking Team ,
We have read from your messages that the system has been upgraded to 8.3.3 but we have not got any update so far.
What is going ?
Subject: Re: Urgent
Date:
From:
To:
CC:
Friday, March 22, 2013 at 2:24:43 AM Pacic Daylight Time

Marco BeIni
Biniam Tewolde
David VincenzeI, Giancarlo Russo, Massimiliano Luppi, Daniele Milan, Marco BeIni
Dear Biniam,
I am in charge of you.
The provisioning of the anonymizers is normally under the responsibility of the client but, only for this
occasion, we will take care of solving your issue.
We will rent two dedicated to you for one year, and you will use them in your network, free of charge.
Kind Regards,
Marco
Marco BeIni
Sales Manager

Hacking Team
www.hackingteam.com
email: m.beIni@hackingteam.com
Mobile: +39 3488291450
Phone: +39 0229060603

Risposta: Biniam Tewolde <biniamtewolde@yahoo.com>
Data: gioved 21 marzo 2013 18:17
A: Marco BeIni <m.beIni@hackingteam.it>
Cc: David VincenzeI <d.vincenzeI@hackingteam.com>, Giancarlo Russo <g.russo@hackingteam.it>,
Massimiliano Luppi <m.luppi@hackingteam.com>, Daniele Milan <d.milan@hackingteam.com>, Marco
BeIni <marco.beIni@hackingteam.it>
Ogge9o: Re: Urgent
i do not want to talk with you on the issues because i did not sign the contract with u and u are new to the discussion and i do not see a
reason.
but for the time being just help me with this concern
With regards to adding additional anonymizers for new version , since we can not get anonymousehosting service providers ,
we seek your help in arranging this.
From: Marco Bettini <m.bettini@hackingteam.it>

Cc: David Vincenzetti <d.vincenzetti@hackingteam.com>; Giancarlo Russo <g.russo@hackingteam.it>; Massimiliano Luppi
<m.luppi@hackingteam.com>; Daniele Milan <d.milan@hackingteam.com>; Marco Bettini <marco.bettini@hackingteam.it>
Sent: Thursday, March 21, 2013 5:30 PM
Subject: Re: Urgent
Dear Biniam,
My name is Marco BeIni, I am head of sales and I am perfectly qualied and fully authorized by the
company to discuss the mader.
I'd like to reassure you that my response is serious, I'm looking for a way to solve your issue.
Please let me know which are your concerns about my proposal.
Best Regards,
Marco BeIni
Sales Manager

Hacking Team
www.hackingteam.com
Ogge9o: Re: Urgent
Dear Hacking Team ,
It is surprising and disgraceful for me that my challenges i presented to the company to be given response by somebody i never
met in the contract management.
This shows the lack of focus by your company to our challenges
I am waiting for serious response.
Meet u soon
To: biniamtewolde@yahoo.com
Subject: Re: Urgent
Dear Biniam,
Did you have the chance to read my last email?

Hope to hear from you soon.
Best Regards,
Marco BeIni
Sales Manager

Hacking Team
www.hackingteam.com
Phone: +39 0229060603
Da: Marco BeIni <m.beIni@hackingteam.it>
Data: marted 12 marzo 2013 18:40
A: <biniamtewolde@yahoo.com>
Ogge9o: Re: Urgent
Dear Biniam,
It was a pleasure meet you during ISS Dubai.
On behalf of David, please nd my answers in red below your points.
I hope you will appreciate them.
Looking forward to receive your reply.
My Best Regards,
Marco BeIni
1. Since we can not update the scout in about 6 of our targets , our operaVon is highly negaVvely aected. We
repeatedly asked for system update but no soluVon so far. We want from your side focus on this.
If the system doesn't allow you to upgrade the scout, it means that the target environment is not safe.
Shortly we will release a new version and, through our remote support, you will take the decision
which agent upgrade.
2. You have avoided some of the features of the system which was in the contract like ash disk
usage . This totally violates our agreement. You have to give us the feature and we will choose whether
to use or not.
The infecVon vector using the USB U3 key is sVll working.

May be you are referring to the USB InfecVon that has been removed long Vme ago because it worked
on Windows XP SP2 only.
3. During my visit to your premise we discussed to avoid the 2 year exploit license and use it for
training purpose. Even though we are happy you are ready to give us training , but now ajer accepVng
the contract you are asking addiVonal money for the training . We want the 2 year exploit license to be
avoid and the training be given instead of the 2 year exploit license. We hope you can do this.
As I told you during our brief meeVng in Dubai, we apologize for that, but we cannot guarantee the
availability of the zero day exploits; you know

that the lifecycle of such vectors are
unpredictable and, for this reason, what we sell is a package of exploits that we try to subsVtute in
case they

are patched.
Lately we have also create a new division that conVnuously research new vulnerabiliVes and exploits in
order to have some of them

available at any given Vme. This allows us to
provide exploits without addiVonal costs to the clients who bought the package, as instead required by

commercial vendors.
If your decision is to remove the exploit package, please see the proposal at the next point.
Of course, in case of new exploits will be available, we will oer them separately case by case.
4. We are thinking to add 50 targets , can u send me the quotaVon for this.
The list price for 50 addiVonal agents is Euro 120.000.

ExcepVonally, since we consider you a very important client, we oer you 50 addiVonal agents at Euro
100.000 and we also provide you the

proposed training, free of charge.
In case you will choose 100 addiVonal agents, we can keep the same price as last year at Euro 140.000
(instead of the list price Euro 190.000)

and we include the training, as well.

I want soluVons for these issues.

Meet u soon.

Subject:
Date:
From:
To:
Re: Urgent
Biniam Tewolde
Marco BeIni
CC:
i do not want to talk with you on the issues because i did not sign the contract with u and u are new to the discussion and i do not see a
reason.
but for the time being just help me with this concern

Subject: Re: Urgent
Dear Biniam,
My name is Marco BeIni, I am head of sales and I am perfectly qualied and fully authorized by the
company to discuss the mader.
Best Regards,
Marco BeIni
Sales Manager

Hacking Team
www.hackingteam.com
Ogge9o: Re: Urgent
Dear Hacking Team ,

Meet u soon
Subject: Re: Urgent
Dear Biniam,
Best Regards,
Marco BeIni
Sales Manager

Hacking Team
www.hackingteam.com
Phone: +39 0229060603
Ogge9o: Re: Urgent
Dear Biniam,

My Best Regards,
Marco BeIni
to use or not.


case they

are patched.


commercial vendors.





Meet u soon.

Subject:
Date:
From:
To:
CC:
Re: Urgent
Marco BeIni
Biniam Tewolde
Dear Biniam,
My name is Marco BeIni, I am head of sales and I am perfectly qualied and fully authorized by the company to
discuss the mader.
Best Regards,
Marco BeIni
Sales Manager

Hacking Team
www.hackingteam.com
Ogge9o: Re: Urgent
Dear Hacking Team ,
Meet u soon

Subject: Re: Urgent
Dear Biniam,
Best Regards,
Marco BeIni
Sales Manager

Hacking Team
www.hackingteam.com
Phone: +39 0229060603
Ogge9o: Re: Urgent
Dear Biniam,
My Best Regards,
Marco BeIni
to use or not.


case they

are patched.


commercial vendors.





Meet u soon.

Subject:
Date:
From:
To:
CC:
Re: Urgent
David VincenzeI
Marco BeIni
David VincenzeI, Giancarlo Russo, Massimiliano Luppi, Daniele Milan
Marco rispondigli che I am head of sales and I am perfectly qualied and fully authorized by the company to discuss
the mader.
David
-David Vincenzetti
CEO
Hacking Team
www.hackingteam.com
mobile: +39 3494403823
phone: +39 0229060603
On Mar 21, 2013, at 1:52 PM, Biniam Tewolde <biniamtewolde@yahoo.com> wrote:
Dear Hacking Team ,

It is surprising and disgraceful for me that my challenges i presented to the company to be given response by
somebody i never met in the contract management.
With regards to adding additional anonymizers for new version , since we can not get anonymousehosting
service providers , we seek your help in arranging this.
Meet u soon
Cc: David Vincenzetti <d.vincenzetti@hackingteam.com>; Giancarlo Russo <g.russo@hackingteam.it>; Massimiliano
Luppi <m.luppi@hackingteam.com>; Daniele Milan <d.milan@hackingteam.com>; Marco Bettini
<marco.bettini@hackingteam.it>
Subject: Re: Urgent
Dear Biniam,
Best Regards,
Marco BeIni
Sales Manager

Hacking Team
www.hackingteam.com
Phone: +39 0229060603
Cc: David VincenzeI <d.vincenzeI@hackingteam.com>, Giancarlo Russo
<g.russo@hackingteam.it>, Massimiliano Luppi <m.luppi@hackingteam.com>, Daniele Milan
<d.milan@hackingteam.com>, Marco BeIni <marco.beIni@hackingteam.it>
Ogge9o: Re: Urgent
Dear Biniam,
My Best Regards,
Marco BeIni
1. Since we can not update the scout in about 6 of our targets , our operaVon is highly negaVvely
aected. We repeatedly asked for system update but no soluVon so far. We want from your side focus
on this.
If the system doesn't allow you to upgrade the scout, it means that the target
environment is not safe.
Shortly we will release a new version and, through our remote support, you will take the
decision which agent upgrade.
2. You have avoided some of the features of the system which was in the contract like
ash disk usage . This totally violates our agreement. You have to give us the feature and
we will choose whether to use or not.

May be you are referring to the USB InfecVon that has been removed long Vme ago
because it worked on Windows XP SP2 only.
3. During my visit to your premise we discussed to avoid the 2 year exploit license and
use it for training purpose. Even though we are happy you are ready to give us training ,
but now ajer accepVng the contract you are asking addiVonal money for the training .
We want the 2 year exploit license to be avoid and the training be given instead of the 2
year exploit license. We hope you can do this.
As I told you during our brief meeVng in Dubai, we apologize for that, but we cannot
guarantee the availability of the zero day exploits; you know

that the
lifecycle of such vectors are unpredictable and, for this reason, what we sell is a package
of exploits that we try to subsVtute in case they

are patched.
Lately we have also create a new division that conVnuously research new vulnerabiliVes
and exploits in order to have some of them

available at any
given Vme. This allows us to provide exploits without addiVonal costs to the clients who
bought the package, as instead required by

commercial vendors.
If your decision is to remove the exploit package, please see the proposal at the next
point.
Of course, in case of new exploits will be available, we will oer them separately case by
case.

ExcepVonally, since we consider you a very important client, we oer you 50 addiVonal
agents at Euro 100.000 and we also provide you the

proposed training,
free of charge.
In case you will choose 100 addiVonal agents, we can keep the same price as last year at
Euro 140.000 (instead of the list price Euro 190.000)

and we include the
training, as well.


Meet u soon.

Subject:
Date:
From:
To:
CC:
Re: Urgent
Biniam Tewolde
Marco BeIni
Dear Hacking Team ,

Meet u soon
Subject: Re: Urgent
Dear Biniam,
Best Regards,
Marco BeIni
Sales Manager

Hacking Team
www.hackingteam.com
Phone: +39 0229060603

Ogge9o: Re: Urgent
Dear Biniam,
My Best Regards,
Marco BeIni
to use or not.


case they

are patched.


commercial vendors.





Meet u soon.

Subject:
Date:
From:
To:
CC:
Re: Urgent
Marco BeIni
Dear Biniam,
Best Regards,
Marco BeIni
Sales Manager

Hacking Team
www.hackingteam.com
Phone: +39 0229060603

Ogge9o: Re: Urgent
Dear Biniam,

My Best Regards,
Marco BeIni
to use or not.

May be you are referring to the USB InfecVon that has been removed long Vme ago because it worked on
Windows XP SP2 only.

case they

are patched.


commercial vendors.





Meet u soon.

Subject:
Date:
From:
To:
CC:
Re: Urgent
Tuesday, March 12, 2013 at 10:40:25 AM Pacic Daylight Time
Marco BeIni
Dear Biniam,
My Best Regards,
Marco BeIni
to use or not.

May be you are referring to the USB InfecVon that has been removed long Vme ago because it worked on
Windows XP SP2 only.

case they

are patched.


commercial vendors.





Meet u soon.

Subject:
Date:
From:
To:
FW: Urgent
Tuesday, March 12, 2013 at 3:12:06 AM Pacic Daylight Time
Marco BeIni
Massimiliano Luppi
Max, mi aiuV a rispondere a Biniam?

Grazie
Marco
Da: David VincenzeI <vince@hackingteam.it>

A: Marco BeIni <m.beIni@hackingteam.com>
Cc: Giancarlo Russo <g.russo@hackingteam.it>, Daniele Milan <d.milan@hackingteam.com>, Marco Valleri
<m.valleri@hackingteam.it>
Ogge9o: Re: Urgent
Marco, a te.
David
On Mar 12, 2013, at 9:20 AM, Biniam Tewolde <biniamtewolde@yahoo.com> wrote:
Dear Hacking Team,

I am wriVng this to raise some of my concerns.
1. Since we can not update the scout in about 6 of our targets , our operaVon is highly negaVvely
aected. We repeatedly asked for system update but no soluVon so far. We want from your side focus
on this.
to use or not.
Meet u soon.

Subject:
Date:
From:
To:
CC:
Re: urgent
Daniele Milan
Massimiliano Luppi
d.milan, rsales
In allegato il materiale del training per INSA.

Il costo a noi e' come segue (estrado da mail di Alvise/SecureNetwork):
1) 1shot: 500 euro/giorno preparazione + 900 euro/giorno per la docenza. Totale rispedo allo schema moduli che V
ho mandato: 29.300 euro
2) ripeVzione moduli su piu' classi: 1000 euro/giorno per la docenza + un contributo una tantum di 5000 euro per la
preparazione del modulo Exploit development: totale 22.000 euro
Prenderei come riferimento la prima ipotesi.
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194

phone: +39 02 29060603
Subject:
Date:
From:
To:
CC:
urgent
Biniam Tewolde
Giancarlo Russo
waiVng your response on my previous email
Subject:
Date:
From:
To:
CC:
Fwd: Urgent
Monday, February 11, 2013 at 6:30:03 AM Pacic Standard Time
Daniele Milan
Marco CaVno
m.luppi Luppi, delivery Delivery
Marco,
please contact Biniam to check that everything is set for their visit on 14-15. Ask him the names of our guests, as
well.
Thank you,
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603

From: "Massimiliano Luppi" <m.luppi@hackingteam.it>
Subject: R: R: R: R: Urgent
Date: February 5, 2013 11:23:17 AM GMT+01:00
To: "'Biniam Tewolde'" <biniamtewolde@yahoo.com>
Cc: <catino@hackingteam.it>, "delivery" <delivery@hackingteam.it>
Hello Biniam,

as our previous email, we agreed on separaVng the issues in 2 and tackle them consequently.
We planned a couple of days in Milan during next week in order to manage the most criVcal
issues.
We suggest February 14-15, the session will be held at our oces by Marco CaVno who was
with you in Ethiopia.
Please let me know if we have to provide you with an ocial invitaVon leder.

Regards,
Massimiliano

Inviato: venerd 1 febbraio 2013 07:15
ok feb 11-15 is ok
but the problem with regards to upgrading the scout should be solved as soon as possible.
my people have given enough information to your support team , but no solution so far.
--- On Thu, 1/31/13, Massimiliano Luppi <m.luppi@hackingteam.it>wrote:
From: Massimiliano Luppi <m.luppi@hackingteam.it>
Subject: R: R: R: Urgent
Date: Thursday, January 31, 2013, 5:04 AM
Hello Biniam,

Unfortunately next week is really not possible.
We have all the people already allocated to pre-scheduled acVviVes.
The week I suggest is the rst one that will allow both our organizaVons to properly focus and
dedicate our adenVons to your issues.

Regards,

Massimiliano

february 11-15 is too late

can not we make next week?
--- On Thu, 1/31/13, Massimiliano Luppi <m.luppi@hackingteam.it>wrote:
Subject: R: R: Urgent
Cc: "HT" <rsales@hackingteam.it>, "delivery" <delivery@hackingteam.com>
Date: Thursday, January 31, 2013, 2:27 AM
Hello Biniam,

dividing the issues in 2 could be the best soluVon.
As you said we could focus on the most urgent issue asap and plan the following training in
more details.

Regarding the rst step (very urgent - features of the system), we can plan such acVvity over 2/3
days during the week of February 11 15.
These are the rst available dates.
Please let me know so that we can block the agenda.

Regards,

Massimiliano

Inviato: mercoled 30 gennaio 2013 12:47
Cc: Giancarlo Russo
Dear HackingTeams,
Let us divide the issues into two
- the very urgent issue - related wiith the features of the system - i want to send my
people to discuss and find solution
- the critical , but less urgent issue - the training - we will send another group of people
for the training later.
Now we want to urgently focus on the first issues and find solution related to the
features.
First to understand our requirements and find solution , i want to send the team this week.
For the training issue , you can make discussion on the agenda of the training with the
team during their stay.
Meet u soon.
--- On Wed, 1/30/13, Massimiliano Luppi <m.luppi@hackingteam.it>wrote:
Subject: R: Urgent
Cc: "'Giancarlo Russo'" <g.russo@hackingteam.it>, "HT" <rsales@hackingteam.it>
Date: Wednesday, January 30, 2013, 1:24 AM
Hello Biniam,

We understand that your requests are extremely important for your acVviVes.
Please consider that the topic you raised and the related training are very specic and not
specic to Remote Control System.
This said, we need Vme few days more to organize the agenda of the requested training.
We want to properly address the menVoned issues so that you will leave Milan fully condent.

Regards,

Massimiliano

Cc: Giancarlo Russo
Oggetto: Urgent
Dear Hacking Team,

We read the response of the requests.
Still there is a big mis-understanding between u and us. You are not fully understanding
our requirements. As this issue is very critical to us , we are sending two people to clarify
our issues and find solutions together. Just tell us the schedule for this. For us this is very
urgent and critical. We can not exploit the system due to these problems. Just tell us the
schedule for this. If you are afraid of covering the cost , we can cover as this is very urgent
and critical. Just tell us the schedule for this.We want the discussion to be finalized this
week.
Meet u soon.

Subject:
Date:
From:
To:
CC:
Re: Urgent
Wednesday, January 30, 2013 at 9:45:55 AM Pacic Standard Time
Daniele Milan
Massimiliano Luppi
'David VincenzeI', 'rsales'
Se vogliamo fare venire Biniam per un confronto su RCS, la prima seImana disponibile e' quella dell'11 Febbraio, in
cui potrebbe seguirli Marco CaVno.
Per quanto riguarda i corsi di SecureNetworks, chiedo ad Alvise una sVma dei cosV per erogare ad Aprile (senza
l'urgenza, che va pagata).
Daniele
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
On Jan 30, 2013, at 5:19 PM, "Massimiliano Luppi" <m.luppi@hackingteam.it> wrote:

Ciao David,
non ancora in quanto con Daniele aspedavamo di capire come sarebbe stato
strudurato il corso in outsourcing.
Ad ogni modo suggerirei di includere tuI i cosV nel training se, come da
richiesta di biniam, decidiamo di fare uno split tra
1) problemi urgenV e come trovare le soluzioni (2 giorni a milano)
2) training vero e proprio.
NB: le risposte al primo punto sono gi state date a livello teorico in un
documento inviatogli nei giorni scorsi, vorrebbe qualche giorno a livello
tecnico.
@Daniele, opinions?
Che ne pensi?
Massimiliano
-----Messaggio originale-----
Da: David VincenzeI [mailto:d.vincenzeI@hackingteam.com]
A: m.luppi; d.milan
Cc: rsales
Oggedo: Re: I: R: Urgent
SeImana prossima molV di noi, incluso Daniele, sono fully booked. Abbiamo
parlato di remunerazione di queste giornate?
DV
--
David VincenzeI
CEO
From: Massimiliano Luppi [mailto:m.luppi@hackingteam.it]
Sent: Wednesday, January 30, 2013 04:36 PM
Cc: HT <rsales@hackingteam.it>
Subject: I: R: Urgent
Daniele,
as per our phone call

forwarding to @rsales for info.
Massimiliano

Cc: Giancarlo Russo
Dear HackingTeams,
Let us divide the issues into two
- the very urgent issue - related wiith the features of the system
- i want to send my people to discuss and nd soluVon
- the criVcal , but less urgent issue - the training - we will send
another group of people for the training later.
Now we want to urgently focus on the rst issues and nd soluVon
related to the features.
First to understand our requirements and nd soluVon , i want to send the
team this week.
For the training issue , you can make discussion on the agenda of the
training with the team during their stay.
WaiVng your response.
Meet u soon.
--- On Wed, 1/30/13, Massimiliano Luppi <m.luppi@hackingteam.it> wrote:
Subject: R: Urgent
Cc: "'Giancarlo Russo'" <g.russo@hackingteam.it>, "HT"
Date: Wednesday, January 30, 2013, 1:24 AM
Hello Biniam,
We understand that your requests are extremely important for your

acVviVes.
Please consider that the topic you raised and the related training are very
specic and not specic to Remote Control System.
This said, we need Vme few days more to organize the agenda of the
requested training.
We want to properly address the menVoned issues so that you will leave
Milan fully condent.
Regards,
Massimiliano

Cc: Giancarlo Russo
Oggedo: Urgent
Dear Hacking Team,

SVll there is a big mis-understanding between u and us. You are not fully
understanding our requirements. As this issue is very criVcal to us , we
are sending two people to clarify our issues and nd soluVons together.
Just tell us the schedule for this. For us this is very urgent and criVcal.
We can not exploit the system due to these problems. Just tell us the
schedule for this. If you are afraid of covering the cost , we can cover as
this is very urgent and criVcal. Just tell us the schedule for this.We want
the discussion to be nalized this week.
Meet u soon.
Subject:
Date:
From:
To:
Fwd: Fw: Urgent

Tuesday, January 29, 2013 at 1:38:40 AM Pacic Standard Time
David VincenzeI
RSALES
Massimiliano, Marco B. : to you.

David
-------- Original Message --------
Subject:Fw: Urgent
Date:Mon, 28 Jan 2013 23:38:36 -0800 (PST)
From:Biniam Tewolde <biniamtewolde@yahoo.com>
To:Daniele Milan <d.milan@hackingteam.com>
CC:David VinceI <vince@hackingteam.it>
--- On Mon, 1/28/13, Biniam Tewolde <biniamtewolde@yahoo.com> wrote:

Subject: Urgent
To: "Massimiliano Luppi" <m.luppi@hackingteam.it>
Cc: "Giancarlo Russo" <g.russo@hackingteam.it>

Date: Monday, January 28, 2013, 11:36 PM
Dear Hacking Team,
SVll there is a big mis-understanding between u and us. You are not fully understanding
our requirements. As this issue is very criVcal to us , we are sending two people to clarify our issues and nd
soluVons together. Just tell us the schedule for this. For us this is very urgent and criVcal. We can not exploit
the system due to these problems. Just tell us the schedule for this. If you are afraid of covering the cost ,
we can cover as this is very urgent and criVcal. Just tell us the schedule for this.We want the discussion to be
nalized this week.
Meet u soon.

Subject:
Date:
From:
To:
CC:
Urgent
Biniam Tewolde
Massimiliano Luppi
Giancarlo Russo
Dear Hacking Team,

SVll there is a big mis-understanding between u and us. You are not fully understanding
our requirements. As this issue is very criVcal to us , we are sending two people to clarify our issues and nd
soluVons together. Just tell us the schedule for this. For us this is very urgent and criVcal. We can not exploit the
system due to these problems. Just tell us the schedule for this. If you are afraid of covering the cost , we can cover as
this is very urgent and criVcal. Just tell us the schedule for this.We want the discussion to be nalized this week.
Meet u soon.

Subject:
Date:
From:
To:
CC:
RE: Urgent
Marco Valleri
'Daniele Milan', 'm.luppi', 'g.russo', 'marco.beIni', 'vince', 'naga'
'rsales'
In rosso alcune modiche dato che le domande fanno riferimento a quesVoni gia arontate e risolte tramite
Vcket...
1) You can copy any file accessed by the user by using the Accessed Files (Basic configuration) or File
module (Advanced configuration), specifying the file type you want to capture (e.g. Documents or
"*.doc") and filtering out files that are not on a removable media (if needed).
Automatically copying an unknown amount of files from an external drive could compromise the
Agent's invisibility.
If you need further help about configuring the module please contact our support team by opening a
ticket.
2) You can capture any printed or scanned file by using the Accessed Files (Basic configuration) or File
(Advanced configuration), specifying the file type you want to capture (e.g. Images or "*.jpg").
If you need further help about configuring the module please contact our support team by opening a
ticket.
3) Having a classic command prompt is not possible due to the asynchronous communication paradigm
used by RCS, that highly enhances its invisibility.

By the way you can use the Command function to execute any command. The Agent will execute the
command on your behalf and send back the output upon the subsequent synchronisation. This new
functionality can be accessed in the Operation->Target->Agent->Command panel.
If you need further help about using the Command function please contact our support team by opening
a ticket.
4) The console reports if a scout cannot be upgraded because it recognizes a dangerous antivirus (AV)
system on the target machine: this feature prevents the agent from being removed by the AV and
protects the Customers' operations.
We constantly work on reducing the number of AV considered dangerous and each new RCS release
introduces enhancements in this regard; each new release comes with a matrix detailing the blacklisted
AV (i.e. upgrade is not allowed if that AV is present on the target device).
5) RCS is designed to hit specific targets and doesn't feature
automatic spreading capabilities, since they could decrease its stealthiness and compromise the
Customers' operations.
Other products are available to intrude and spread within a network, such as CORE Impact
(http://www.coresecurity.com/content/core-impact-overview) or Immunity CANVAS
(http://www.immunitysec.com/products-canvas.shtml).
Regarding the trainings, the program you proposed covers many arguments and we need to check how
to best organise it. We'll get back to you with a proposal as soon as we have a clear schedule.
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
On Jan 24, 2013, at 11:35 AM, "Daniele Milan" <d.milan@hackingteam.com> wrote:

Le stavo appunto riguardando, ora ci metto del mio :)
Daniele
-Daniele Milan
Operations Manager
----- Original Message ----From: Marco Valleri
Sent: Thursday, January 24, 2013 11:31 AM
To: Massimiliano Luppi <m.luppi@hackingteam.it>; Giancarlo Russo <g.russo@hackingteam.it>;
Daniele Milan <d.milan@hackingteam.com>; Marco Bettini <marco.bettini@hackingteam.it>; David
Daniele Milan <d.milan@hackingteam.com>; Marco Bettini <marco.bettini@hackingteam.it>; David

Vincenzetti <vince@hackingteam.it>; naga <naga@hackingteam.it>
Cc: HT' <rsales@hackingteam.it>
Subject: RE: R: R: Urgent
Dimenticavo: Daniele sentiti pure libero di inserire tutta la "roba
markettara" per imbonirli a dovere... ;)
-Marco Valleri
CTO
Hacking Team
<http://www.hackingteam.com> www.hackingteam.com
email: <mailto:m.valleri@hackingteam.com> m.valleri@hackingteam.com
mobile: +39 3488261691
phone: +39 0229060603
From: Marco Valleri [mailto:m.valleri@hackingteam.com]

Sent: gioved 24 gennaio 2013 11:29
To: 'Massimiliano Luppi'; 'Giancarlo Russo'; 'Daniele Milan'; 'Marco
Bettini'; 'David Vincenzetti'; 'naga'
Cc: 'HT'
Una bozza delle risposte.
1) You can use the FileCapture module to reach this goal: you can select the
file type you are interested in, and exclude the files in the main system
drive if needed.
Simply copying an unknown amount of files from an external drive could
compromise Agent invisibility.
If you need any help about using the FileCapture module please contact our
support team by our ticketing system.
2) FileCapture module can be used to capture the original file that is going
to be printed, or the digital copy of the file that has been scanned.
3) Due to the "asynchronous" paradigm used by RCS (that highly enhances its
invisibility), having a classic command prompt is not possible.
By the way you can use the Command function that allows you to issue any
command as it was inputted in a standard shell and to see the related output
upon
the subsequent agent synchronization.
This new functionality can be accessed by the
Operation->Target->Agent->Command panel.
If you need any help about using the Command function please contact our
4) Sometimes the console reports that a scout cannot be upgraded because it

recognized a dangerous AV system on the target machine: this feature has
been implemented to prevent the agent removal by the AV and to protect
Customers' operations. We are constantly working on reducing the number of
AV that are considered dangerous and each new RCS release contains
enhancements on this side; any new release comes with a matrix detailing
which AV are considered "good" an which ones are blacklisted.
On the other side, if you refer to a specific target that had issues in
upgrading, we are already investigating it and we'll reply soon on the
ticketing system.
5) RCS has been designed to hit specific targets and doesn't feature
automatic spreading capabilities that could decrease its sthealtness and
compromise customers' opertations.
Per quanto riguarda il corso, it's up to you
-Marco Valleri
CTO
Hacking Team
<http://www.hackingteam.com> www.hackingteam.com
mobile: +39 3488261691
phone: +39 0229060603

To: Giancarlo Russo; Daniele Milan; 'Marco Bettini'; David Vincenzetti;
'naga'
Cc: HT
Dear all,
as you can see from the 2 emails below our Ethiopian client is once again
"complaining " about RCS and making some requirements that you can find in
the attached file.
I kindly ask to:

@ Daniele & Naga
document and evaluate it.
to check the
@ Giancarlo and Marco

how do we want to reply?
Show our good will once again? Involve NICE ? (as you remember they pulled
themselves out quite soon... probably knowing that the client is not an easy
one)
Thank you.
Massimiliano Luppi
Key Account Manager
HackingTeam

mobile: +39 3666539760
phone: +39 02 29060603
Da: Massimiliano Luppi [mailto:m.luppi@hackingteam.it]

A: 'Biniam Tewolde'
Cc: 'Giancarlo Russo'; HT
Oggetto: R: R: R: Urgent
Hello Biniam,
thank you for the file, I opened it successfully.

As the document contains very specific and detailed technical requests, I am
immediately forwarding it to our technical people so that we can deeply
analyze your requirements.
Regarding the dates, please consider that we already have other activities
(demos and installation) allocated; allow us a couple of day to understand
if we can fulfill your request.
If that's not the case, I will inform you about the first available dates.
Regards,
Massimiliano Luppi
Key Account Manager
HackingTeam

mobile: +39 3666539760
phone: +39 02 29060603

Cc: Giancarlo Russo
Dear Massimiliano,
the issues i have attached on the file.(use the usual password or call me)
I want to send my people next week to finalize the issues.
Send me invitation letter and make arrangements on your side.
Waiting your soon,,
--- On Tue, 1/15/13, Massimiliano Luppi <m.luppi@hackingteam.it> wrote:

Date: Tuesday, January 15, 2013, 1:45 AM
Hello Biniam,
I kindly remind you that, as per our phone call, we agreed that your
organization would have sent us a report on the solution behavior, issues
and scenarios you are facing.
This, in order to properly address the time your people will spend in Milan.
Regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
mobile: +39 3666539760
phone: +39 02 29060603

A: 'Biniam Tewolde'
Cc: 'Giancarlo Russo'
Hello Biniam,
i tried to contact you several times.

Can you please confirm that this is the correct number?
+251911511281
Regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
mobile: +39 3666539760
phone: +39 02 29060603

Inviato: luned 7 gennaio 2013 19:44
Cc: Giancarlo Russo
tomorrow at 12 noon
--- On Mon, 1/7/13, Massimiliano Luppi <m.luppi@hackingteam.it> wrote:
Subject: R: Urgent
To: "Biniam Tewolde" <biniamtewolde@yahoo.com>
Cc: "Giancarlo Russo" <g.russo@hackingteam.it>, "HT" <rsales@hackingteam.it>
Date: Monday, January 7, 2013, 1:27 AM

I would like to set a call with you in order to plan the next steps.
Could you please let me know the time that suits you best?
Regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
mobile: +39 3666539760
phone: +39 02 29060603

Date: 02 gennaio 2013 19:28:08 CET
To: Giancarlo Russo <g.russo@hackingteam.it>
Subject: Urgent
based on our previous discussion and promise, i am sending two of my people

to finalize the contract issues.
Subject:
Date:
From:
To:
CC:
Re: Urgent
Daniele Milan
m.valleri, m.luppi, g.russo, marco.beIni, vince, naga
rsales
Rileggete per favore e ditemi se pu andare (e' volutamente omessa risposta alla loro richiesta di co-development di
exploit):
1) You can copy les out of external devices by using the Accessed Files (Basic conguraVon) or File module
(Advanced conguraVon), specifying the le type you want to capture (e.g. Documents or "*.doc").
You must be selecVve in capturing les since copying an unknown amount of les from an external drive could
compromise the Agent's invisibility.
If you need further help about conguring the module please contact our support team by opening a Vcket.
2) You can capture any printed or scanned le by using the Accessed Files (Basic conguraVon) or File (Advanced
conguraVon), specifying the le type you want to capture (e.g. Images or "*.jpg").
If you need further help about conguring the module please contact our support team by opening a Vcket.
3) Having a classic command prompt is not possible due to the asynchronous communicaVon paradigm used by RCS,
that highly enhances its invisibility.
By the way you can use the Command funcVon to execute any command. The Agent will execute the command on
your behalf and send back the output upon the subsequent synchronisaVon. This new funcVonality can be accessed
in the OperaVon->Target->Agent->Command panel.

If you need further help about using the Command funcVon please contact our support team by opening a Vcket.
4) The console reports that a scout cannot be upgraded because it recognises a dangerous anVvirus (AV) system on
the target machine: this feature prevents the agent from being removed by the AV and protects the Customers'
operaVons.
We constantly work on reducing the number of AV considered dangerous and each new RCS release introduces
enhancements in this regard; each new release comes with a matrix detailing the blacklisted AV (i.e. upgrade is not
allowed if that AV is present on the target device).
5) RCS is designed to hit specic targets and doesn't feature
automaVc spreading capabiliVes, since they could decrease its stealthiness and compromise the Customers'
operaVons.
Other products are available to intrude and spread within a network, such as CORE Impact
(hdp://www.coresecurity.com/content/core-impact-overview) or Immunity CANVAS
(hdp://www.immunitysec.com/products-canvas.shtml).
Regarding the trainings, the program you proposed covers many arguments and we need to check how to best
organise it. We'll get back to you with a proposal as soon as we have a clear schedule.
-Daniele Milan
Operations Manager
HackingTeam
www.hackingteam.com
mobile: + 39 334 6221194
phone: +39 02 29060603
On Jan 24, 2013, at 11:35 AM, "Daniele Milan" <d.milan@hackingteam.com> wrote:

Le stavo appunto riguardando, ora ci medo del mio :)
Daniele
--
Daniele Milan
OperaVons Manager
From: Marco Valleri
Sent: Thursday, January 24, 2013 11:31 AM
To: Massimiliano Luppi <m.luppi@hackingteam.it>; Giancarlo Russo <g.russo@hackingteam.it>;
Daniele Milan <d.milan@hackingteam.com>; Marco BeIni <marco.beIni@hackingteam.it>; David
VincenzeI <vince@hackingteam.it>; naga <naga@hackingteam.it>
Cc: HT' <rsales@hackingteam.it>
DimenVcavo: Daniele senVV pure libero di inserire tuda la "roba
markedara" per imbonirli a dovere... ;)
--
Marco Valleri
CTO
Hacking Team
<hdp://www.hackingteam.com> www.hackingteam.com
mobile: +39 3488261691
phone: +39 0229060603
From: Marco Valleri [mailto:m.valleri@hackingteam.com]

To: 'Massimiliano Luppi'; 'Giancarlo Russo'; 'Daniele Milan'; 'Marco
BeIni'; 'David VincenzeI'; 'naga'
Cc: 'HT'
Una bozza delle risposte.
1) You can use the FileCapture module to reach this goal: you can select the
le type you are interested in, and exclude the les in the main system
drive if needed.
Simply copying an unknown amount of les from an external drive could
compromise Agent invisibility.
support team by our VckeVng system.
2) FileCapture module can be used to capture the original le that is going

to be printed, or the digital copy of the le that has been scanned.
3) Due to the "asynchronous" paradigm used by RCS (that highly enhances its
invisibility), having a classic command prompt is not possible.
By the way you can use the Command funcVon that allows you to issue any
command as it was inpuded in a standard shell and to see the related output
upon
the subsequent agent synchronizaVon.
This new funcVonality can be accessed by the
OperaVon->Target->Agent->Command panel.
If you need any help about using the Command funcVon please contact our
4) SomeVmes the console reports that a scout cannot be upgraded because it

recognized a dangerous AV system on the target machine: this feature has
been implemented to prevent the agent removal by the AV and to protect
Customers' operaVons. We are constantly working on reducing the number of
AV that are considered dangerous and each new RCS release contains
enhancements on this side; any new release comes with a matrix detailing
which AV are considered "good" an which ones are blacklisted.
On the other side, if you refer to a specic target that had issues in
upgrading, we are already invesVgaVng it and we'll reply soon on the
VckeVng system.
5) RCS has been designed to hit specic targets and doesn't feature
automaVc spreading capabiliVes that could decrease its sthealtness and
compromise customers' opertaVons.
Per quanto riguarda il corso, it's up to you
--
Marco Valleri
CTO
Hacking Team
<hdp://www.hackingteam.com> www.hackingteam.com
mobile: +39 3488261691
phone: +39 0229060603

To: Giancarlo Russo; Daniele Milan; 'Marco BeIni'; David VincenzeI;
'naga'
Cc: HT
Dear all,
as you can see from the 2 emails below our Ethiopian client is once again
"complaining " about RCS and making some requirements that you can nd in
the adached le.
I kindly ask to:

@ Daniele & Naga to check the
document and evaluate it.
@ Giancarlo and Marco how do we want to reply?
Show our good will once again? Involve NICE ? (as you remember they pulled
themselves out quite soon... probably knowing that the client is not an easy
one)
Thank you.
Massimiliano Luppi
Key Account Manager
HackingTeam
mobile: +39 3666539760

phone: +39 02 29060603

A: 'Biniam Tewolde'
Cc: 'Giancarlo Russo'; HT
Oggedo: R: R: R: Urgent
Hello Biniam,
thank you for the le, I opened it successfully.

As the document contains very specic and detailed technical requests, I am
immediately forwarding it to our technical people so that we can deeply
analyze your requirements.
Regarding the dates, please consider that we already have other acVviVes
(demos and installaVon) allocated; allow us a couple of day to understand
if we can fulll your request.
If that's not the case, I will inform you about the rst available dates.
Regards,
Massimiliano Luppi
Key Account Manager
HackingTeam


mobile: +39 3666539760
phone: +39 02 29060603

Cc: Giancarlo Russo
Oggedo: Re: R: R: Urgent
Dear Massimiliano,
the issues i have adached on the le.(use the usual password or call me)
I want to send my people next week to nalize the issues.
Send me invitaVon leder and make arrangements on your side.
WaiVng your soon,,
--- On Tue, 1/15/13, Massimiliano Luppi <m.luppi@hackingteam.it> wrote:
Date: Tuesday, January 15, 2013, 1:45 AM
Hello Biniam,
organizaVon would have sent us a report on the soluVon behavior, issues
This, in order to properly address the Vme your people will spend in Milan.
Regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
mobile: +39 3666539760
phone: +39 02 29060603

A: 'Biniam Tewolde'
Hello Biniam,
i tried to contact you several Vmes.

Can you please conrm that this is the correct number?
+251911511281
Regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
mobile: +39 3666539760
phone: +39 02 29060603

Cc: Giancarlo Russo
tomorrow at 12 noon
Subject: R: Urgent
Cc: "Giancarlo Russo" <g.russo@hackingteam.it>, "HT" <rsales@hackingteam.it>

Could you please let me know the Vme that suits you best?
Regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
<hdp://www.hackingteam.com/> www.hackingteam.com
mobile: +39 3666539760
phone: +39 02 29060603

Subject: Urgent

to nalize the contract issues.
Subject:
Date:
From:
To:
CC:
Re: Urgent
David VincenzeI
Massimiliano Luppi
'Marco Valleri', 'Marco BeIni', 'Daniele Milan', 'Giancarlo Russo', 'vale Bedeschi', 'Fulvio de
Giovanni'
Thanks.
David
--
David VincenzeI
CEO
Hacking Team
www.hackingteam.com
mobile: +39 3494403823
phone: +39 0229060603
On Jan 15, 2013, at 11:02 AM, "Massimiliano Luppi"

<m.luppi@hackingteam.it> wrote:
Buongiorno a te David,
il tudo iniziato in data 2 gennaio quando scrisse (solo a Giancarlo)
"i'm
sending my people to milan to nalize contract issues".
A mia domanda sul perch rispose: "perch il sistema non funziona".
Al che io: "perfedo, mandami un report dedagliato prima".
Lui: "ok"
Da allora nulla di fado...
Come dicevamo con Gian, non sarebbe da sorprenderci se fosse una scusa
per
fare un altro giro a Milano...
Ad ogni modo, vediamo cosa risponde.
Max
Massimiliano Luppi
Key Account Manager
HackingTeam
www.hackingteam.com
mobile: +39 3666539760
phone: +39 02 29060603
-----Messaggio originale-----
Da: David VincenzeI [mailto:vince@hackingteam.it]
Cc: Marco Valleri; Marco BeIni; Daniele Milan; Giancarlo Russo; vale
Bedeschi; Fulvio de Giovanni
Oggedo: Re: Urgent
Buongiorno Massimiliano,
Come stanno andando le cose con il nostro amico?
Vuole mandare delle persone per fare cosa? Un altro training? Oppure sta
ancora delirando :-) su una "rinegoziazione del contrado" ?
Il training che eventualmente gli faremmo lo pagherebbe?
David
--
David VincenzeI
CEO
Hacking Team
www.hackingteam.com
mobile: +39 3494403823
phone: +39 0229060603
<m.luppi@hackingteam.it>
wrote:
Hello Biniam,
organizaVon would have sent us a report on the soluVon behavior,
issues and scenarios you are facing.
This, in order to properly address the Vme your people will spend in
Milan.
Regards,
Massimiliano Luppi
Key Account Manager
HackingTeam

mobile: +39 3666539760
phone: +39 02 29060603

A: 'Biniam Tewolde'
Hello Biniam,

+251911511281
Regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
mobile: +39 3666539760

phone: +39 02 29060603

Cc: Giancarlo Russo
tomorrow at 12 noon
Subject: R: Urgent
Cc: "Giancarlo Russo" <g.russo@hackingteam.it>, "HT"

Regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
mobile: +39 3666539760
phone: +39 02 29060603

Subject: Urgent
based on our previous discussion and promise, i am sending two of my

people to nalize the contract issues.
<winmail.dat>
Subject:
Date:
From:
To:
CC:
Re: Urgent
David VincenzeI
Massimiliano Luppi
Marco Valleri, Marco BeIni, Daniele Milan, Giancarlo Russo, vale Bedeschi, Fulvio de Giovanni
Buongiorno Massimiliano,
Come stanno andando le cose con il nostro amico?
Vuole mandare delle persone per fare cosa? Un altro training? Oppure sta
ancora delirando :-) su una "rinegoziazione del contrado" ?
Il training che eventualmente gli faremmo lo pagherebbe?
David
--
David VincenzeI
CEO
Hacking Team
www.hackingteam.com
mobile: +39 3494403823
phone: +39 0229060603
<m.luppi@hackingteam.it> wrote:
Hello Biniam,
organizaVon would have sent us a report on the soluVon behavior,
issues
This, in order to properly address the Vme your people will spend in
Milan.
Regards,
Massimiliano Luppi
Key Account Manager
HackingTeam

mobile: +39 3666539760
phone: +39 02 29060603

A: 'Biniam Tewolde'
Hello Biniam,

+251911511281
Regards,
Massimiliano Luppi
Key Account Manager
HackingTeam

mobile: +39 3666539760
phone: +39 02 29060603

Cc: Giancarlo Russo
tomorrow at 12 noon
Subject: R: Urgent
Cc: "Giancarlo Russo" <g.russo@hackingteam.it>, "HT"

Regards,
Massimiliano Luppi
Key Account Manager
HackingTeam
mobile: +39 3666539760
phone: +39 02 29060603

Subject: Urgent
based on our previous discussion and promise, i am sending two of my

people
<winmail.dat>
Subject:
Date:
From:
To:
Re: Fwd: Urgent

Wednesday, January 2, 2013 at 9:10:31 PM Pacic Standard Time
David VincenzeI
rsales
Sending people here? When? For "nalizing" what?

David
--
David VincenzeI
CEO

From: Giancarlo Russo [mailto:g.russo@hackingteam.it]

Sent: Wednesday, January 02, 2013 07:51 PM
To: rsales <rsales@hackingteam.it>

Max,
Did you spoke with him before Xmas?
Giancarlo
--
Giancarlo Russo
COO
Sent from my mobile
Subject: Urgent

Subject:
Date:
From:
To:
Fwd: Urgent
Wednesday, January 2, 2013 at 11:51:46 AM Pacic Standard Time
Giancarlo Russo
rsales
Max,
Did you spoke with him before Xmas?
Giancarlo
--
Giancarlo Russo
COO
Sent from my mobile

Subject: Urgent

Subject:
Date:
From:
To:
Fwd: urgent
David VincenzeI
rsales
Avevo appena mandato una mail al riguardo, cinque minuV fa, ed ecco neanche a farlo apposta la sua mail con il suo
solito tono.
Dobbiamo mandargli un'agenda delle tre giornate, anche solo ad alto livello, ma si merita una risposta.
David
Subject: urgent
Date: September 14, 2012 2:52:39 PM GMT+02:00
Cc: vince@hackingteam.it, d.milan@hackingteam.com, rsales@hackingteam.it,

moshe.sahar@nice.com
Dear Giancarlo,
I am sVll annoyed by your treatment(not giving adenVon to what the customer requests)
I asked you three Vmes to send us the content of the knowledge transfer session,
sVll you did not respond. We want to know the content of the knowledge transfer session
so that we prepare here and also modify the content. We are not coming to milan for vacaVon.
I am sVll waiVng for that , if we do not get the content we will not come.
Meet u soon.
Subject:
Date:
From:
To:
CC:
urgent
Biniam Tewolde
Giancarlo Russo
vince@hackingteam.it, d.milan@hackingteam.com, rsales@hackingteam.it,
moshe.sahar@nice.com
Dear Giancarlo,
I am sVll annoyed by your treatment(not giving adenVon to what the customer requests)
I asked you three Vmes to send us the content of the knowledge transfer session,
sVll you did not respond. We want to know the content of the knowledge transfer session
so that we prepare here and also modify the content. We are not coming to milan for vacaVon.
I am sVll waiVng for that , if we do not get the content we will not come.
Meet u soon.
Subject:
Date:
From:
To:
CC:
Re: Fwd: Re: Fwd: Urgent

Biniam Tewolde
Giancarlo Russo
Massimiliano Luppi
Dear Giancarlo,
It seems to me that you are talking to somebody who knows nothing about hacking.
We know about it in details. Your system is not even working when the target clicked the
adachment because it is being detecded by many anV-viruses. So we need to test the system more , so far we have got nothing. An
only to try.
So conrm the tesVng period extension or i will be forced to so something with the contract.
Please underrstand that i will be forced to do something with the contract if your system
is simply a system that can be detected by common anV-viruses
We asked daniele to provide us with list of detecVon list , so far he did not.
Meet u soon.
--- On Thu, 8/30/12, Giancarlo Russo <g.russo@hackingteam.it> wrote:
From: Giancarlo Russo <g.russo@hackingteam.it>
Subject: Re: Fwd: Re: Fwd: Urgent
Date: Thursday, August 30, 2012, 8:52 AM
Biniam,
I am waiting for confirmation from our tech department about their exact availability for the
the middle of a new release that will strongly enhance our invisibility capabilities.
On the other hand, as far as i know all the testing about system functionalities has been alre
training.
If you are willing to "evaluate" the system according to its effective infection rate in a rea
you might get are highly dependent on a variety of external factors that are outside of your a
infection rate could be equal to zero if a target simply never opens the attachment. In fact a
performed taking advantage of intelligence about the target, analysis of its behavior, technic
specification, etc.
Giancarlo
Il 30/08/2012 08:07, Biniam Tewolde ha scrido:

we will discuss on this issue on my coming to your oce.
i am waiVng the conrmaVon of the knowledge transfer session
and tesVng period extension.
--- On Wed, 8/29/12, Giancarlo Russo <g.russo@hackingteam.it> wrote:

Cc: "'rsales'" <rsales@hackingteam.it>, "Massimiliano Luppi" <max@hackingteam.it>
Date: Wednesday, August 29, 2012, 10:06 AM
Biniam,
Regarding exploits:
we try to keep our exploits easy to use and working on the widest range of operating
versions. However we are available to evaluate any suggestion/proposal from your side.
Regarding additional exploits you may have, we are more than happy to support you and i
We will adapt your exploits in order to make them perfectly working seamlessly
mainly consist in signing the exploits to be loaded by the database.
Agents Modification: we are open to suggestion for additional features, we are always w
inclusion in our product road map. If, on the other side, you are asking for a
to understand your tech spec to evaluate it.
Giancarlo

It means we can add our own exploits , modify exploits , modify agents.
Cc: "Massimiliano Luppi" <m.luppi@hackingteam.it>, "'rsales'" <rsales@hackingteam.it>
I was referring to this:
"3. You some how make the system parVally open(agent ,and exploits) so that we can add our own values to th
this is not clear to us, please can you clarify it?
thanks
Giancarlo

i do not understand
Cc: "Massimiliano Luppi" <m.luppi@hackingteam.it>, "'Moshe Sahar'" <Moshe.Sahar@nice.com>
Dear Biniam,
thank you for your prompt reply. We are evaluaVng our availability for next week, but I am
it by now. I'll keep you posted.

By the way, can I ask you to clarify what do you mean with making the system parVally open, please?
Regards
Giancarlo
Let us agree on the following points.
1. We will give the knowledge transfer session a try

I will send three people for the knowledge transfer session and i myself will come with them
discuss how to improve operaVonal eecVveness. We want to come next week.
Ajer taking the knowledge transfer session , we will try the system and then we together
on whether to amend the contract or not.
(You cover cost for accomodaVon ,travel , allowance for the adendees)

2. You extend the tesVng period to october 30,2012.
3. You some how make the system parVally open(agent ,and exploits) so that we can
values to the system.
If you agree on these i will send you the list of people coming to the training session.
By the way we also want the relaVonship to work successfully

Meet u soon.
--- On Mon, 8/27/12, Giancarlo Russo <g.russo@hackingteam.it> wrote:

Subject: Fwd: Re: Fwd: Urgent
Cc: "'Moshe Sahar'" <Moshe.Sahar@nice.com>, "Massimiliano Luppi"
<max@hackingteam.it>, "'rsales'" <rsales@hackingteam.it>
Date: Monday, August 27, 2012, 8:31 AM
Dear Biniam,
Regarding our backdoor invisibility, I've been informed that all previous issues have been solved
and that the system is running smoothly.
Regarding the exploits, it is likely that you obtained poor results either because the exploit
was patched at the time you tried to infect your target or the infection activity has been performed
without sufficient preliminary intelligence information about the target itself.
That is why I renew my invitation to come to our site for a 3 days knowledge transfer session. I
am sure that it would be highly beneficial in order to improve your effectiveness in using the
system and in achieving the results you are looking for.
Regards
Giancarlo
-------- Messaggio originale --------

Ogge9o:Re: Fwd: Urgent
Data:Mon, 27 Aug 2012 06:13:48 -0700 (PDT)
Mi9ente:Biniam Tewolde <biniamtewolde@yahoo.com>
A:Giancarlo Russo <g.russo@hackingteam.it>
CC:Moshe.Sahar@nice.com, Massimiliano Luppi <m.luppi@hackingteam.it>
Dear Giancarlo ,
So we have tested the system , and we were never able to penetrate into a single
IdenVfying the cause for this is important . In our analysis , the cause for this is not
our engineers' lack of capability , the reason is your system is being detected by common
anV-viruses. For example in one of the tests we conducted we found that the target tried
open the microsoj word document we sent , but unfortunately the document was
detected by the anV-viruses. From our side , at this moment we do not believe your
suggesVon will be a soluVon. If the system is not capable of bypassing anV-viruses ,
ever we do will be useless.

Subject: Re: Fwd: Urgent
Cc: "David VincenzeI" <vince@hackingteam.it>, "RSALES"
<rsales@hackingteam.it>, "'Moshe Sahar'" <Moshe.Sahar@nice.com>
Dear Biniam,
your email came to me quite unexpectedly. I received an update from our technical
department and as per my knowledge all your support requests, as well as the
"incident" happened a couple of week ago, were promptly analyzed and solved - in fact,
we have provided you with a detailed report of the subject (attached).
I am also aware that all the invisibility issues have been solved.
HT is totally committed to improve the satisfaction of its clients and therefore we
strongly believe that your confidence in our system could be improved by means of an
additional knowledge transfer session that we are more than pleased to offer you.
Such knowledge transfer session would last 3 days and it will be focused on
simulating operational scenarios like the ones you have been dealing with (e.g.,
remote infection by means of exploits) and discussing the best practices with our
development and support team. This session will be given to you at our premises in
order to maximize the availability of our technical team.
This session is totally free of charge and we will also take care of your travel and
accommodation costs.
Communication and cooperation with our clients are a priority for us: your visit here in
Milan will also help us to capitalize on your operational feedback and will be the
opportunity for further enhancements of our solution.
I am confident that the relationship between HT and your organization will benefit from
such an opportunity,
Looking forward to receiving your feedback,
Giancarlo
Il 27/08/2012 09:07, David VincenzeI ha scrido:

David
<biniamtewolde@yahoo.com>
Subject: Fw: Urgent
Date: August 27, 2012 8:44:02 AM
GMT+02:00
To: vince@hackingteam.it
<m.luppi@hackingteam.it>,
Moshe.Sahar@nice.com
waiVng your response for this email.

--- On Mon, 8/20/12, Biniam Tewolde
Subject: Urgent
To: "David VincenzeI"
Cc: "Massimiliano Luppi"
Date: Monday, August 20,
2012, 2:03 AM
Dear David,
For one month , we have
been tesVng your system. So
far we can not successfully
penetrate even into a single
target. Your system is detected
by dierent anV-viruses. This
has caused us a lot of damage
in our operaVon. Our
condence on your system is
very low. So we have decided
to amend the contract
peacefully with u.
We want to avoid the
following items from the
contract
- 100 targets license
- 2nd ,3rd maintenance
- 2nd , 3rd exploit subcripVon

WaiVng your fast response.

Meet u soon.
--
Giancarlo Russo
COO
HT srl
Via Moscova, 13 I-20121 Milan, Italy
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
This message is a PRIVATE communicaVon. It contains privileged
and condenVal informaVon intended only for the use of the
addressee(s). If you are not the intended recipient, you are hereby
noVed that any disseminaVon, disclosure, copying, distribuVon or
use of the informaVon contained in this message is strictly
prohibited. If you received this email in error or without
authorizaVon, please noVfy the sender of the delivery error by
replying to this message, and then delete it from your system.
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
This message is a PRIVATE communicaVon. It contains privileged and condenVal
informaVon intended only for the use of the addressee(s). If you are not the
intended recipient, you are hereby noVed that any disseminaVon, disclosure,
copying, distribuVon or use of the informaVon contained in this message is strictly
prohibited. If you received this email in error or without authorizaVon, please
noVfy the sender of the delivery error by replying to this message, and then
delete it from your system.
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
This message is a PRIVATE communicaVon. It contains privileged and condenVal informaVon

the use of the addressee(s). If you are not the intended recipient, you are hereby noVed
disclosure, copying, distribuVon or use of the informaVon contained in this message is strictly
received this email in error or without authorizaVon, please noVfy the sender of the delivery error by
this message, and then delete it from your system.
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
This message is a PRIVATE communicaVon. It contains privileged and condenVal informaVon intended only for
addressee(s). If you are not the intended recipient, you are hereby noVed that any disseminaVon, disclosure,
of the informaVon contained in this message is strictly prohibited. If you received this email in error
noVfy the sender of the delivery error by replying to this message, and then delete it from your system.
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
This message is a PRIVATE communicaVon. It contains privileged and condenVal informaVon intended only for the use o
intended recipient, you are hereby noVed that any disseminaVon, disclosure, copying, distribuVon or use of the inform
prohibited. If you received this email in error or without authorizaVon, please noVfy the sender of the delivery error by r
it from your system.
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
This message is a PRIVATE communicaVon. It contains privileged and condenVal informaVon intended only for the use of the
are hereby noVed that any disseminaVon, disclosure, copying, distribuVon or use of the informaVon contained in this message
or without authorizaVon, please noVfy the sender of the delivery error by replying to this message, and then delete it from your
Subject:
Date:
From:
To:
CC:
Re: Urgent
David VincenzeI
Giancarlo Russo
Va bene. Ma possiamo fare delle riniture al tuo monitor, please?

David
On Aug 30, 2012, at 11:19 AM, Giancarlo Russo <g.russo@hackingteam.it> wrote:
bozza risposta Biniam.
che ne pensate?
Biniam,
I am waiting for confirmation from our tech partner about the exact days of
knowledge transfer session (we are in the middle of a new release that will
strongly enhance our invisibility capabilities).
On the other hand, as far as i know all the testing about system
functionalities were already performed during the training.
If you are willing to evaluate the system according to the effective
infection rate unfortunately I can not agree with you since infections on
live operations are depending on a variety of external and different
factors that are out of our and your control (an unsuccessful infection may
be caused by target behaviors, lack of information about the target, its
hw/sw specification, ecc).
Giancarlo


Biniam,
Regarding exploits:
versions. However we are available to evaluate any suggestion/proposal from
Regarding additional exploits you may have, we are more than happy to support you an
We will adapt your exploits in order to make them perfectly working seamlessly
Agents Modification: we are open to suggestion for additional features, we are alway
inclusion in our product road map. If, on the other side, you are asking for a
Giancarlo
"3. You some how make the system parVally open(agent ,and exploits) so that we can add our
thanks
Giancarlo

i do not understand

Dear Biniam,
thank you for your prompt reply. We are evaluaVng our availability for next week, but I am
By the way, can I ask you to clarify what do you mean with making the system parVally
Regards
Giancarlo

I will send three people for the knowledge transfer session and i myself will
Ajer taking the knowledge transfer session , we will try the system and then we

If you agree on these i will send you the list of people coming to the training

Meet u soon.

Dear Biniam,
Regarding our backdoor invisibility, I've been informed that all previous issues have
was patched at the time you tried to infect your target or the infection activity has
That is why I renew my invitation to come to our site for a 3 days knowledge transfer
Regards
Giancarlo

Data:Mon, 27 Aug 2012 06:13:48 -0700 (PDT)

Dear Giancarlo ,
our engineers' lack of capability , the reason is your system is being detected
anV-viruses. For example in one of the tests we conducted we found that the
open the microsoj word document we sent , but unfortunately the document
detected by the anV-viruses. From our side , at this moment we do not believe

Dear Biniam,
"incident" happened a couple of week ago, were promptly analyzed and solved - in
simulating operational scenarios like the ones you have been dealing with
Communication and cooperation with our clients are a priority for us: your visit

I am confident that the relationship between HT and your organization will benefit
Giancarlo

David
Subject: Fw: Urgent
Date: August 27, 2012 8:44:02 AM
GMT+02:00

Subject: Urgent
2012, 2:03 AM
Dear David,

peacefully with u.
contract


Meet u soon.
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Fax . +39 02 63118946

Mobile : +39 3288139385
copying, distribuVon or use of the informaVon contained in this message
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385

the use of the addressee(s). If you are not the intended recipient, you are hereby noVed
disclosure, copying, distribuVon or use of the informaVon contained in this message is
received this email in error or without authorizaVon, please noVfy the sender of the delivery erro
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
This message is a PRIVATE communicaVon. It contains privileged and condenVal informaVon intended on
addressee(s). If you are not the intended recipient, you are hereby noVed that any disseminaVon, disclos
of the informaVon contained in this message is strictly prohibited. If you received this email in error
noVfy the sender of the delivery error by replying to this message, and then delete it from your
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
This message is a PRIVATE communicaVon. It contains privileged and condenVal informaVon intended only for the
intended recipient, you are hereby noVed that any disseminaVon, disclosure, copying, distribuVon or use of the in
prohibited. If you received this email in error or without authorizaVon, please noVfy the sender of the delivery erro
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
This message is a PRIVATE communicaVon. It contains privileged and condenVal informaVon intended
only for the use of the addressee(s). If you are not the intended recipient, you are hereby noVed that
any disseminaVon, disclosure, copying, distribuVon or use of the informaVon contained in this message
is strictly prohibited. If you received this email in error or without authorizaVon, please noVfy the
sender of the delivery error by replying to this message, and then delete it from your system.
Subject:
Date:
From:
To:
CC:

Giancarlo Russo
David VincenzeI, Daniele Milan
Massimiliano Luppi
bozza risposta Biniam.

che ne pensate?
Biniam,
I am waiting for confirmation from our tech partner about the exact days of knowledge
transfer session (we are in the middle of a new release that will strongly enhance
our invisibility capabilities).

On the other hand, as far as i know all the testing about system functionalities were
already performed during the training.
If you are willing to evaluate the system according to the effective infection rate
unfortunately I can not agree with you since infections on live operations are
depending on a variety of external and different factors that are out of our and your
control (an unsuccessful infection may be caused by target behaviors, lack of
information about the target, its hw/sw specification, ecc).
Giancarlo


Biniam,
Regarding exploits:
versions. However we are available to evaluate any suggestion/proposal from your side.
Regarding additional exploits you may have, we are more than happy to support you and int
We will adapt your exploits in order to make them perfectly working seamlessly with our s
Agents Modification: we are open to suggestion for additional features, we are always wil
inclusion in our product road map. If, on the other side, you are asking for a customizat
Giancarlo


"3. You some how make the system parVally open(agent ,and exploits) so that we can add our own values to the
thanks
Giancarlo

i do not understand
Dear Biniam,
thank you for your prompt reply. We are evaluaVng our availability for next week, but I am afraid I can n
Regards
Giancarlo


Ajer taking the knowledge transfer session , we will try the system and then we together


Meet u soon.

Dear Biniam,
Regards
Giancarlo

Data:Mon, 27 Aug 2012 06:13:48 -0700 (PDT)
Dear Giancarlo ,
anV-viruses. For example in one of the tests we conducted we found that the target tried

Dear Biniam,
Giancarlo

David
Subject: Fw: Urgent
Date: August 27, 2012 8:44:02 AM
GMT+02:00

Subject: Urgent
2012, 2:03 AM
Dear David,
peacefully with u.

contract


Meet u soon.
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385

--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
the use of the addressee(s). If you are not the intended recipient, you are hereby noVed that any
disclosure, copying, distribuVon or use of the informaVon contained in this message is strictly
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
This message is a PRIVATE communicaVon. It contains privileged and condenVal informaVon intended only for th
of the informaVon contained in this message is strictly prohibited. If you received this email in error or without au
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
This message is a PRIVATE communicaVon. It contains privileged and condenVal informaVon intended only for the use of
intended recipient, you are hereby noVed that any disseminaVon, disclosure, copying, distribuVon or use of the informaV
prohibited. If you received this email in error or without authorizaVon, please noVfy the sender of the delivery error by rep
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
use of the addressee(s). If you are not the intended recipient, you are hereby noVed that any disseminaVon,
disclosure, copying, distribuVon or use of the informaVon contained in this message is strictly prohibited. If you
received this email in error or without authorizaVon, please noVfy the sender of the delivery error by replying to this
message, and then delete it from your system.
Subject:
Date:
From:
To:
CC:

Wednesday, August 29, 2012 at 10:06:24 AM Pacic Daylight Time
Giancarlo Russo
Biniam Tewolde
'rsales', Massimiliano Luppi
Biniam,
Regarding exploits:
system/target application versions. However we are available to evaluate any
suggestion/proposal from your side.
Regarding additional exploits you may have, we are more than happy to support you and
integrate them in our system. We will adapt your exploits in order to make them
perfectly working seamlessly with our system, our activity will mainly consist in
signing the exploits to be loaded by the database.
Agents Modification: we are open to suggestion for additional features, we are always
willing to evaluate them for inclusion in our product road map. If, on the other
side, you are asking for a customization of the product, we need to understand your
tech spec to evaluate it.
Giancarlo

"3. You some how make the system parVally open(agent ,and exploits) so that we can add our own values to the system."
thanks
Giancarlo

i do not understand
Cc: "Massimiliano Luppi" <m.luppi@hackingteam.it>, "'Moshe Sahar'" <Moshe.Sahar@nice.com>, "'rsales'"
Dear Biniam,
thank you for your prompt reply. We are evaluaVng our availability for next week, but I am afraid I can not
Regards
Giancarlo

Ajer taking the knowledge transfer session , we will try the system and then we together decide

3. You some how make the system parVally open(agent ,and exploits) so that we can add our own

Meet u soon.

Dear Biniam,
Regarding the exploits, it is likely that you obtained poor results either because the exploit used
Regards
Giancarlo

Data:Mon, 27 Aug 2012 06:13:48 -0700 (PDT)
Dear Giancarlo ,
So we have tested the system , and we were never able to penetrate into a single target.
anV-viruses. For example in one of the tests we conducted we found that the target tried to
suggesVon will be a soluVon. If the system is not capable of bypassing anV-viruses , what

Dear Biniam,
Giancarlo

David
Subject: Fw: Urgent
Date: August 27, 2012 8:44:02 AM
GMT+02:00

Subject: Urgent
2012, 2:03 AM
Dear David,
peacefully with u.
contract


Meet u soon.
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385

--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
the use of the addressee(s). If you are not the intended recipient, you are hereby noVed that any disseminaVon
disclosure, copying, distribuVon or use of the informaVon contained in this message is strictly prohibited. If
received this email in error or without authorizaVon, please noVfy the sender of the delivery error by replying to
--
Giancarlo Russo
COO
HT srl

WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
This message is a PRIVATE communicaVon. It contains privileged and condenVal informaVon intended only for the use of
of the informaVon contained in this message is strictly prohibited. If you received this email in error or without
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
Subject:
Date:
From:
To:
Fwd: Re: Fwd: Re: Fwd: Urgent

Giancarlo Russo
Daniele Milan, 'rsales'
DAniele,
I need your help...
Ogge9o:Re: Fwd: Re: Fwd: Urgent

Data:Wed, 29 Aug 2012 05:12:17 -0700 (PDT)
CC:Massimiliano Luppi <m.luppi@hackingteam.it>
thanks
Giancarlo

i do not understand
Dear Biniam,
thank you for your prompt reply. We are evaluaVng our availability for next week, but I am afraid I can not conrm
Regards
Giancarlo

I will send three people for the knowledge transfer session and i myself will come with them to


Meet u soon.

Dear Biniam,
Regards
Giancarlo

Data:Mon, 27 Aug 2012 06:13:48 -0700 (PDT)
Dear Giancarlo ,

Dear Biniam,

Giancarlo

David
Subject: Fw: Urgent
Date: August 27, 2012 8:44:02 AM
GMT+02:00

Subject: Urgent
2012, 2:03 AM
Dear David,

peacefully with u.
contract


Meet u soon.
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
the use of the addressee(s). If you are not the intended recipient, you are hereby noVed that any disseminaVon,
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
addressee(s). If you are not the intended recipient, you are hereby noVed that any disseminaVon, disclosure, copying, distribuVo
of the informaVon contained in this message is strictly prohibited. If you received this email in error or without authorizaVon, ple
Subject:
Date:
From:
To:
CC:

Biniam Tewolde
Giancarlo Russo
Massimiliano Luppi

thanks
Giancarlo

i do not understand
Dear Biniam,
Regards
Giancarlo




Meet u soon.

Dear Biniam,
Regards
Giancarlo

Data:Mon, 27 Aug 2012 06:13:48 -0700 (PDT)
Dear Giancarlo ,

Dear Biniam,
Giancarlo

David
Subject: Fw: Urgent
Date: August 27, 2012 8:44:02 AM
GMT+02:00

Subject: Urgent
2012, 2:03 AM
Dear David,
peacefully with u.

contract


Meet u soon.
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385

--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
addressee(s). If you are not the intended recipient, you are hereby noVed that any disseminaVon, disclosure, copying,
of the informaVon contained in this message is strictly prohibited. If you received this email in error or without authorizaVon, ple
Subject: RE: Fwd: Re: Fwd: Urgent
Subject:
Date:
From:
To:
CC:
RE: Fwd: Re: Fwd: Urgent

Moshe Sahar
Giancarlo Russo
Adam Weinberg, Omri Kleder, Massimiliano Luppi, 'rsales'
Hi Giancarlo,

Adached is updated invoice for the rst payment.

Moshe Sahar
Director of Sales & Business Development

Intelligence Solutions
Security Group
NICE
(T) +972-9-769-7193
(M) +972-54-231-2754
www.nice.com
-----------------------------------NICE - Intent. Insight. ImpactTM

To: Moshe Sahar
Cc: Adam Weinberg; Omri Kletter; Massimiliano Luppi; 'rsales'
Dear Moshe,
the invoice has been paid today. However I am still missing the final invoice for the
1st payment (I only received the PROFORMA).
Pray get in touch with the client and let us know any additional feedback,
regards
Giancarlo
Il 28/08/2012 15:47, Moshe Sahar ha scritto:
Dear Giancarlo,

I must say that the management of Nice sVll wondering why your payment to Nice is delaying
that much.

As you got 100% of payment I believe Nice should have its part as per the signed agreement.

The invoice of rst and second payment already sent to you.

While waiVng to the payments conrmaVon I will talk to Biniam.

Thanks

Moshe Sahar

Security Group
NICE
(T) +972-9-769-7193
(M) +972-54-231-2754
www.nice.com

Sent: Tuesday, August 28, 2012 3:12 PM
To: Moshe Sahar
Subject: Fwd: Re: Fwd: Re: Fwd: Urgent
Dear Moshe,
I'm writing you in order to ask you for advice.
Frankly speaking I am afraid that we are dealing with a client which is not cooperative and
somehow presumptuous.
We have been very kind and supportive to him and we would like to satisfy all his demands
in the best possible way.
We offered them a 3-days knowledge transfer session at our site in Milan. This knowledge
transfer session will be free of charge. We are happy to take care of all their expenses,
including traveling and accommodation. However we are against a renegotiation of the
agreement since we are convinced that the "issues" he has been reporting so far have
been caused by a lack of understanding of our product's capabilities.
What do you think about it?
Giancarlo
-------- Messaggio originale -------Oggetto:Re: Fwd: Re: Fwd: Urgent

Data:Mon, 27 Aug 2012 12:16:59 -0700 (PDT)
Mittente:Biniam Tewolde <biniamtewolde@yahoo.com>

I will send three people for the knowledge transfer session and i myself will come with
them to discuss how to improve operational effectiveness. We want to come next week.
After taking the knowledge transfer session , we will try the system and then we together
decide on whether to amend the contract or not.
(You cover cost for accomodation ,travel , allowance for the attendees)
2. You extend the testing period to october 30,2012.
3. You some how make the system partially open(agent ,and exploits) so that we can add
our own values to the system.
By the way we also want the relationship to work successfully
Meet u soon.

Dear Biniam,
Regarding our backdoor invisibility, I've been informed that all previous issues have been solved and
that the system is running smoothly.
Regarding the exploits, it is likely that you obtained poor results either because the exploit used was
patched at the time you tried to infect your target or the infection activity has been performed without
sufficient preliminary intelligence information about the target itself.
That is why I renew my invitation to come to our site for a 3 days knowledge transfer session. I am
sure that it would be highly beneficial in order to improve your effectiveness in using the system and in
achieving the results you are looking for.
Regards
Giancarlo
-------- Messaggio originale -------Oggetto:Re: Fwd: Urgent

Data:Mon, 27 Aug 2012 06:13:48 -0700 (PDT)
Dear Giancarlo ,
Identifying the cause for this is important . In our analysis , the cause for this is not
anti-viruses. For example in one of the tests we conducted we found that the target tried to
open the microsoft word document we sent , but unfortunately the document was detected
by the anti-viruses. From our side , at this moment we do not believe your suggestion will
be a solution. If the system is not capable of bypassing anti-viruses , what ever we do will
be useless.

Cc: "David Vincenzetti" <vince@hackingteam.it>, "RSALES" <rsales@hackingteam.it>,
"'Moshe Sahar'" <Moshe.Sahar@nice.com>

Dear Biniam,
your email came to me quite unexpectedly. I received an update from our technical department and as
per my knowledge all your support requests, as well as the "incident" happened a couple of week ago,
were promptly analyzed and solved - in fact, we have provided you with a detailed report of the
subject (attached).
HT is totally committed to improve the satisfaction of its clients and therefore we strongly believe that
your confidence in our system could be improved by means of an additional knowledge transfer
session that we are more than pleased to offer you.
Such knowledge transfer session would last 3 days and it will be focused on simulating
operational scenarios like the ones you have been dealing with (e.g., remote infection by means
of exploits) and discussing the best practices with our development and support team. This session
will be given to you at our premises in order to maximize the availability of our technical team.
This session is totally free of charge and we will also take care of your travel and accommodation
costs.
Communication and cooperation with our clients are a priority for us: your visit here in Milan will also
help us to capitalize on your operational feedback and will be the opportunity for further
enhancements of our solution.
I am confident that the relationship between HT and your organization will benefit from such an
opportunity,
Giancarlo
Il 27/08/2012 09:07, David Vincenzetti ha scritto:

David

Subject: Fw: Urgent
Date: August 27, 2012 8:44:02 AM GMT+02:00
Cc: Massimiliano Luppi <m.luppi@hackingteam.it>,
waiting your response for this email.


Subject: Urgent
To: "David Vincenzetti" <vince@hackingteam.it>
Cc: "Massimiliano Luppi" <m.luppi@hackingteam.it>,
Dear David,
For one month , we have been testing your system. So far we can not
successfully penetrate even into a single target. Your system is detected by
different anti-viruses. This has caused us a lot of damage in our operation. Our
confidence on your system is very low. So we have decided to amend the
contract peacefully with u.
We want to avoid the following items from the contract
- 2nd , 3rd exploit subcription
Waiting your fast response.
Meet u soon.
-Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
This message is a PRIVATE communication. It contains privileged and confidential
information intended only for the use of the addressee(s). If you are not the intended
recipient, you are hereby notified that any dissemination, disclosure, copying, distribution
or use of the information contained in this message is strictly prohibited. If you received
this email in error or without authorization, please notify the sender of the delivery error by

-Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
-Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
This message is a PRIVATE communication. It contains privileged and confidential information
intended only for the use of the addressee(s). If you are not the intended recipient, you are hereby
notified that any dissemination, disclosure, copying, distribution or use of the information contained in
this message is strictly prohibited. If you received this email in error or without authorization, please
notify the sender of the delivery error by replying to this message, and then delete it from your system.
Subject:
Date:
From:
To:
CC:

Giancarlo Russo
Biniam Tewolde
Massimiliano Luppi, 'rsales'
"3. You some how make the system parVally open(agent ,and exploits) so that we can add our own values to the
system."
thanks
Giancarlo

i do not understand
Dear Biniam,
Regards
Giancarlo



Meet u soon.

Dear Biniam,
Regards
Giancarlo

Data:Mon, 27 Aug 2012 06:13:48 -0700 (PDT)
Dear Giancarlo ,

Dear Biniam,
Giancarlo

David
Subject: Fw: Urgent
Date: August 27, 2012 8:44:02 AM
GMT+02:00

Subject: Urgent
2012, 2:03 AM
Dear David,

peacefully with u.
contract


Meet u soon.
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Fax . +39 02 63118946

Mobile : +39 3288139385
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
Subject:
Date:
From:
To:
CC:

Moshe Sahar
g.russo@hackingteam.it
Adam Weinberg, Omri Kleder, max@hackingteam.it, rsales@hackingteam.it
Giancarlo,
I will conrm to you the payment once I get conrmaVon from the bank. please send me the swij.
Will send you again the invoice.
With regard to Biniam, the mail he sent you is following my communicaVon with him. It wasn't easy to convince him
to comply with your proposal for visit.
SVll I suggest you to be careful in your commitments.
Moshe
To: Moshe Sahar
Cc: Adam Weinberg; Omri Kletter; Massimiliano Luppi <max@hackingteam.it>; 'rsales' <rsales@hackingteam.it>
Dear Moshe,
regards
Giancarlo
Il 28/08/2012 15:47, Moshe Sahar ha scrido:
Dear Giancarlo,

that much.




Thanks

Moshe Sahar

Security Group
NICE
(T) +972-9-769-7193
(M) +972-54-231-2754
www.nice.com

To: Moshe Sahar
Dear Moshe,
Giancarlo
Data:Mon, 27 Aug 2012 12:16:59 -0700 (PDT)


Meet u soon.

Dear Biniam,
Regards
Giancarlo

Data:Mon, 27 Aug 2012 06:13:48 -0700 (PDT)
Dear Giancarlo ,
be useless.

Dear Biniam,
subject (attached).
costs.
opportunity,
Giancarlo

David

Subject: Fw: Urgent

Subject: Urgent
Subject: Urgent
Dear David,
Meet u soon.
-Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
-Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
Subject:
Date:
From:
To:
CC:

Biniam Tewolde
Giancarlo Russo
Massimiliano Luppi
i do not understand
Dear Biniam,
Regards
Giancarlo



Meet u soon.

Dear Biniam,
Regards
Giancarlo

Data:Mon, 27 Aug 2012 06:13:48 -0700 (PDT)
Dear Giancarlo ,

Dear Biniam,
Giancarlo

David

Subject: Fw: Urgent
Date: August 27, 2012 8:44:02 AM
GMT+02:00

Subject: Urgent
2012, 2:03 AM
Dear David,
peacefully with u.
contract


Meet u soon.
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
Subject:
Date:
From:
To:
CC:

Giancarlo Russo
Moshe Sahar
Dear Moshe,
regards
Giancarlo
Il 28/08/2012 15:47, Moshe Sahar ha scrido:
Dear Giancarlo,

that much.




Thanks

Moshe Sahar

Security Group
NICE
(T) +972-9-769-7193
(M) +972-54-231-2754
www.nice.com

To: Moshe Sahar
Dear Moshe,
Giancarlo
Data:Mon, 27 Aug 2012 12:16:59 -0700 (PDT)

Meet u soon.

Dear Biniam,
Regards
Giancarlo

Data:Mon, 27 Aug 2012 06:13:48 -0700 (PDT)
Dear Giancarlo ,
be useless.

Dear Biniam,
subject (attached).
costs.
opportunity,
Giancarlo
David

Subject: Fw: Urgent

Subject: Urgent
Dear David,
Meet u soon.
-Giancarlo Russo
COO
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
-Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
Subject:
Date:
From:
To:
CC:
RE: Re: Fwd: Re: Fwd: Urgent

Tuesday, August 28, 2012 at 6:47:57 AM Pacic Daylight Time
Moshe Sahar
Giancarlo Russo
Dear Giancarlo,

I must say that the management of Nice sVll wondering why your payment to Nice is delaying that much.




Thanks

Moshe Sahar

Security Group
NICE
(T) +972-9-769-7193
(M) +972-54-231-2754
www.nice.com

To: Moshe Sahar
Dear Moshe,
Frankly speaking I am afraid that we are dealing with a client which is not cooperative and somehow
presumptuous.
We have been very kind and supportive to him and we would like to satisfy all his demands in the best
possible way.
We offered them a 3-days knowledge transfer session at our site in Milan. This knowledge transfer
session will be free of charge. We are happy to take care of all their expenses, including traveling and
accommodation. However we are against a renegotiation of the agreement since we are convinced that
the "issues" he has been reporting so far have been caused by a lack of understanding of our
product's capabilities.
Giancarlo
Data:Mon, 27 Aug 2012 12:16:59 -0700 (PDT)

discuss how to improve operational effectiveness. We want to come next week.
After taking the knowledge transfer session , we will try the system and then we together decide on
whether to amend the contract or not.
3. You some how make the system partially open(agent ,and exploits) so that we can add our own
Meet u soon.

Cc: "'Moshe Sahar'" <Moshe.Sahar@nice.com>, "Massimiliano Luppi" <max@hackingteam.it>,
"'rsales'" <rsales@hackingteam.it>
Dear Biniam,
Regarding our backdoor invisibility, I've been informed that all previous issues have been solved and that the
system is running smoothly.
Regarding the exploits, it is likely that you obtained poor results either because the exploit used was patched at the
time you tried to infect your target or the infection activity has been performed without sufficient preliminary
intelligence information about the target itself.
That is why I renew my invitation to come to our site for a 3 days knowledge transfer session. I am sure that it would
be highly beneficial in order to improve your effectiveness in using the system and in achieving the results you are
looking for.
Regards
Giancarlo

Data:Mon, 27 Aug 2012 06:13:48 -0700 (PDT)
Dear Giancarlo ,
our engineers' lack of capability , the reason is your system is being detected by common anti-viruses.
For example in one of the tests we conducted we found that the target tried to open the microsoft word
document we sent , but unfortunately the document was detected by the anti-viruses. From our side , at
this moment we do not believe your suggestion will be a solution. If the system is not capable of
bypassing anti-viruses , what ever we do will be useless.

Cc: "David Vincenzetti" <vince@hackingteam.it>, "RSALES" <rsales@hackingteam.it>, "'Moshe
Sahar'" <Moshe.Sahar@nice.com>
Dear Biniam,
your email came to me quite unexpectedly. I received an update from our technical department and as per my
knowledge all your support requests, as well as the "incident" happened a couple of week ago, were promptly
analyzed and solved - in fact, we have provided you with a detailed report of the subject (attached).
HT is totally committed to improve the satisfaction of its clients and therefore we strongly believe that your
confidence in our system could be improved by means of an additional knowledge transfer session that we are
more than pleased to offer you.
Such knowledge transfer session would last 3 days and it will be focused on simulating operational scenarios
like the ones you have been dealing with (e.g., remote infection by means of exploits) and discussing the best
practices with our development and support team. This session will be given to you at our premises in order to
maximize the availability of our technical team.
This session is totally free of charge and we will also take care of your travel and accommodation costs.
Communication and cooperation with our clients are a priority for us: your visit here in Milan will also help us to
capitalize on your operational feedback and will be the opportunity for further enhancements of our solution.
I am confident that the relationship between HT and your organization will benefit from such an opportunity,
Giancarlo

David

Subject: Fw: Urgent

Subject: Urgent
Cc: "Massimiliano Luppi" <m.luppi@hackingteam.it>, Moshe.Sahar@nice.com
Dear David,
For one month , we have been testing your system. So far we can not successfully
penetrate even into a single target. Your system is detected by different anti-viruses. This
has caused us a lot of damage in our operation. Our confidence on your system is very low.
So we have decided to amend the contract peacefully with u.
Meet u soon.
-Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
--
-Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
Subject:
Date:
From:
To:
CC:
Fwd: Re: Fwd: Re: Fwd: Urgent

Giancarlo Russo
'Moshe Sahar'
Dear Moshe,
I'm wriVng you in order to ask you for advice.
Frankly speaking I am afraid that we are dealing with a client which is not cooperaVve and somehow presumptuous.
We have been very kind and supporVve to him and we would like to saVsfy all his demands in the best possible way.
We oered them a 3-days knowledge transfer session at our site in Milan. This knowledge transfer session will be
free of charge. We are happy to take care of all their expenses, including traveling and accommodaVon. However we
are against a renegoVaVon of the agreement since we are convinced that the "issues" he has been reporPng so far
have been caused by a lack of understanding of our product's capabiliPes.
Giancarlo
Ogge9o:Re: Fwd: Re: Fwd: Urgent
Data:Mon, 27 Aug 2012 12:16:59 -0700 (PDT)

I will send three people for the knowledge transfer session and i myself will come with them to discuss how to
improve operaVonal eecVveness. We want to come next week.
Ajer taking the knowledge transfer session , we will try the system and then we together decide on whether to
amend the contract or not.

3. You some how make the system parVally open(agent ,and exploits) so that we can add our own values to the
system.

Meet u soon.

Cc: "'Moshe Sahar'" <Moshe.Sahar@nice.com>, "Massimiliano Luppi" <max@hackingteam.it>, "'rsales'"
Dear Biniam,
looking for.
Regards
Giancarlo

Data:Mon, 27 Aug 2012 06:13:48 -0700 (PDT)
Dear Giancarlo ,
our engineers' lack of capability , the reason is your system is being detected by common anV-viruses. For
example in one of the tests we conducted we found that the target tried to open the microsoj word
document we sent , but unfortunately the document was detected by the anV-viruses. From our side , at
this moment we do not believe your suggesVon will be a soluVon. If the system is not capable of bypassing
anV-viruses , what ever we do will be useless.

Cc: "David VincenzeI" <vince@hackingteam.it>, "RSALES" <rsales@hackingteam.it>, "'Moshe
Dear Biniam,
your email came to me quite unexpectedly. I received an update from our technical department and as per
my knowledge all your support requests, as well as the "incident" happened a couple of week ago, were
promptly analyzed and solved - in fact, we have provided you with a detailed report of the subject
(attached).
confidence in our system could be improved by means of an additional knowledge transfer session that
we are more than pleased to offer you.
Such knowledge transfer session would last 3 days and it will be focused on simulating operational
scenarios like the ones you have been dealing with (e.g., remote infection by means of exploits) and
discussing the best practices with our development and support team. This session will be given to you at
our premises in order to maximize the availability of our technical team.
Communication and cooperation with our clients are a priority for us: your visit here in Milan will also help
us to capitalize on your operational feedback and will be the opportunity for further enhancements of our
solution.
opportunity,
Giancarlo

David

Subject: Fw: Urgent

Subject: Urgent
Dear David,
For one month , we have been tesVng your
system. So far we can not successfully
penetrate even into a single target. Your system
is detected by dierent anV-viruses. This has
caused us a lot of damage in our operaVon. Our
condence on your system is very low. So we
have decided to amend the contract peacefully
with u.
We want to avoid the following items from the
contract

Meet u soon.
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
prohibited. If you received this email in error or without authorizaVon, please noVfy
the sender of the delivery error by replying to this message, and then delete it from
your system.
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
noVed that any disseminaVon, disclosure, copying, distribuVon or use of the informaVon
contained in this message is strictly prohibited. If you received this email in error or without
authorizaVon, please noVfy the sender of the delivery error by replying to this message, and then
Subject:
Date:
From:
To:
CC:

Biniam Tewolde
Giancarlo Russo
Massimiliano Luppi
Dear giancarlo,

waiVng your response.
Dear Biniam,
looking for.
Regards
Giancarlo

Data:Mon, 27 Aug 2012 06:13:48 -0700 (PDT)

Dear Giancarlo ,

Dear Biniam,
(attached).
solution.
opportunity,

Giancarlo

David
Subject: Fw: Urgent

Subject: Urgent
Dear David,
with u.
contract


Meet u soon.
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
your system.
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
Subject:
Date:
From:
To:
CC:

Monday, August 27, 2012 at 12:16:59 PM Pacic Daylight Time
Biniam Tewolde
Giancarlo Russo
Massimiliano Luppi

I will send three people for the knowledge transfer session and i myself will come with them to discuss how to
improve operaVonal eecVveness. We want to come next week.
Ajer taking the knowledge transfer session , we will try the system and then we together decide on whether to
amend the contract or not.

3. You some how make the system parVally open(agent ,and exploits) so that we can add our own values to the
system.

Meet u soon.

Dear Biniam,
looking for.
Regards
Giancarlo

Data:Mon, 27 Aug 2012 06:13:48 -0700 (PDT)
Dear Giancarlo ,

Dear Biniam,
(attached).
solution.
opportunity,
Giancarlo

David
Subject: Fw: Urgent

Subject: Urgent
Dear David,
with u.
contract

Meet u soon.
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
your system.
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
Subject:
Date:
From:
To:
CC:
Fwd: Re: Fwd: Urgent

Giancarlo Russo
Biniam Tewolde
'Moshe Sahar', Massimiliano Luppi, 'rsales'
Dear Biniam,
Regarding our backdoor invisibility, I've been informed that all previous issues have been solved and that the system is
running smoothly.
Regarding the exploits, it is likely that you obtained poor results either because the exploit used was patched at the time you
tried to infect your target or the infection activity has been performed without sufficient preliminary intelligence information
about the target itself.
That is why I renew my invitation to come to our site for a 3 days knowledge transfer session. I am sure that it would be highly
beneficial in order to improve your effectiveness in using the system and in achieving the results you are looking for.
Regards
Giancarlo

Data:Mon, 27 Aug 2012 06:13:48 -0700 (PDT)
Dear Giancarlo ,
our engineers' lack of capability , the reason is your system is being detected by common anV-viruses. For example in
one of the tests we conducted we found that the target tried to open the microsoj word document we sent , but
unfortunately the document was detected by the anV-viruses. From our side , at this moment we do not believe your
suggesVon will be a soluVon. If the system is not capable of bypassing anV-viruses , what ever we do will be useless.

Cc: "David VincenzeI" <vince@hackingteam.it>, "RSALES" <rsales@hackingteam.it>, "'Moshe Sahar'"
<Moshe.Sahar@nice.com>
Dear Biniam,
Giancarlo

David
Subject: Fw: Urgent

Subject: Urgent
To: "David VincenzeI" <vince@hackingteam.it>
Dear David,
For one month , we have been tesVng your system. So
far we can not successfully penetrate even into a single
target. Your system is detected by dierent anV-viruses.
This has caused us a lot of damage in our operaVon. Our
condence on your system is very low. So we have
decided to amend the contract peacefully with u.

Meet u soon.
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
intended only for the use of the addressee(s). If you are not the intended recipient, you are
hereby noVed that any disseminaVon, disclosure, copying, distribuVon or use of the
informaVon contained in this message is strictly prohibited. If you received this email in error
or without authorizaVon, please noVfy the sender of the delivery error by replying to this
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
This message is a PRIVATE communicaVon. It contains privileged and condenVal informaVon intended only
for the use of the addressee(s). If you are not the intended recipient, you are hereby noVed that any
disseminaVon, disclosure, copying, distribuVon or use of the informaVon contained in this message is
strictly prohibited. If you received this email in error or without authorizaVon, please noVfy the sender of
the delivery error by replying to this message, and then delete it from your system.
Subject:
Date:
From:
To:
CC:
Re: Fwd: Urgent

Biniam Tewolde
Giancarlo Russo
Moshe.Sahar@nice.com, Massimiliano Luppi
Dear Giancarlo ,
our engineers' lack of capability , the reason is your system is being detected by common anV-viruses. For example in
one of the tests we conducted we found that the target tried to open the microsoj word document we sent , but
unfortunately the document was detected by the anV-viruses. From our side , at this moment we do not believe your
suggesVon will be a soluVon. If the system is not capable of bypassing anV-viruses , what ever we do will be useless.

Cc: "David VincenzeI" <vince@hackingteam.it>, "RSALES" <rsales@hackingteam.it>, "'Moshe Sahar'"
<Moshe.Sahar@nice.com>
Dear Biniam,
Giancarlo

David
Subject: Fw: Urgent

Subject: Urgent
Dear David,
For one month , we have been tesVng your system. So
far we can not successfully penetrate even into a single
target. Your system is detected by dierent anV-viruses.
This has caused us a lot of damage in our operaVon. Our
condence on your system is very low. So we have


Meet u soon.
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
Subject:
Date:
From:
To:
CC:
Re: Fwd: Urgent

Giancarlo Russo
Biniam Tewolde
David VincenzeI, RSALES, 'Moshe Sahar'
Dear Biniam,
your email came to me quite unexpectedly. I received an update from our technical department and as per my knowledge all
your support requests, as well as the "incident" happened a couple of week ago, were promptly analyzed and solved - in fact,
HT is totally committed to improve the satisfaction of its clients and therefore we strongly believe that your confidence in our
system could be improved by means of an additional knowledge transfer session that we are more than pleased to offer you.
Such knowledge transfer session would last 3 days and it will be focused on simulating operational scenarios like the
ones you have been dealing with (e.g., remote infection by means of exploits) and discussing the best practices with our
development and support team. This session will be given to you at our premises in order to maximize the availability of our
technical team.
Communication and cooperation with our clients are a priority for us: your visit here in Milan will also help us to capitalize on
your operational feedback and will be the opportunity for further enhancements of our solution.
Giancarlo

David
Subject: Fw: Urgent

--- On Mon, 8/20/12, Biniam Tewolde <biniamtewolde@yahoo.com>
wrote:
Subject: Urgent
Dear David,
For one month , we have been tesVng your system. So far we
can not successfully penetrate even into a single target. Your
system is detected by dierent anV-viruses. This has caused us a
lot of damage in our operaVon. Our condence on your system is
very low. So we have decided to amend the contract peacefully
with u.

Meet u soon.
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
This message is a PRIVATE communicaVon. It contains privileged and condenVal informaVon intended
only for the use of the addressee(s). If you are not the intended recipient, you are hereby noVed that
any disseminaVon, disclosure, copying, distribuVon or use of the informaVon contained in this message
is strictly prohibited. If you received this email in error or without authorizaVon, please noVfy the
sender of the delivery error by replying to this message, and then delete it from your system.
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
Subject:
Date:
From:
To:
CC:
Re: Fwd: Urgent

Giancarlo Russo
David VincenzeI
Massimiliano Luppi
David,
ecco la bozza che con Max abbiamo preparato per Biniam. Considerati i suoi
precedenti commenti ("I don't want a lecture, I want a solution...") abbiamo cercato
di mantenre un tono disteso, coinciliante e propositivo andando diretti al punto e
senza molti fronzoli.
attendiamo tuo feedback,
giancarlo
Dear Biniam,
your email came to me quite unexpected. I received an update from our technical
department and as per my knowledge all the support request, as well as the incident
happened a couple of week ago, were promptly analyzed and solved - providing you a
detailed report of the subject.
I am also aware that all the invisibility issues have been solved and system is
running smoothly.
HT is totally committed to improve its clients satisfaction and therefore we strongly
believe that your confidence in our system could be improved with an additional
knowledge transfer session that we are pleased to offer you - free of charge
including travel and accommodation - here at our office in Milan. Such session will
be focused on simulating operational scenarios and discussing best practices with our
development and support team.
Communication and cooperation with our clients are a priority for us: your visit here
in Milan will also help us to capitalize your operational feedback and will be the
opportunity for further enhancement of our solution.
I am confident that the relationship between HT and your organization will benefit
from such opportunity,
Giancarlo
Il 27/08/2012 09:07, David VincenzeI ha

scrido:
Giancarlo sarai tu a rispondere ma la risposta la facciamo insieme.
David
Subject: Fw: Urgent
Cc: Massimiliano Luppi <m.luppi@hackingteam.it>, Moshe.Sahar@nice.com

Subject: Urgent
Dear David,
For one month , we have been tesVng your system. So far we can not
dierent anV-viruses. This has caused us a lot of damage in our operaVon. Our
condence on your system is very low. So we have decided to amend the

Meet u soon.
--
Giancarlo Russo
COO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
Subject:
Date:
From:
To:
CC:
Re: Urgent
Moshe Sahar
m.luppi@hackingteam.it
Hi Massimiliano,
Suggest you to follow our understanding as per the last phone calls.
I am boarding now, will be available in 7 hours from now.
Moshe
Sent: Monday, August 27, 2012 09:44 AM
To: vince@hackingteam.it <vince@hackingteam.it>
Cc: Massimiliano Luppi <m.luppi@hackingteam.it>; Moshe Sahar
Subject: Fw: Urgent

Subject: Urgent
Dear David,
For one month , we have been tesVng your system. So far we can not successfully penetrate even into a
single target. Your system is detected by dierent anV-viruses. This has caused us a lot of damage in our
operaVon. Our condence on your system is very low. So we have decided to amend the contract peacefully
with u.

Meet u soon.
Subject:
Date:
From:
To:
Fwd: Urgent
David VincenzeI
RSALES
Giancarlo sarai tu a rispondere ma la risposta la facciamo insieme.

David
Subject: Fw: Urgent
Cc: Massimiliano Luppi <m.luppi@hackingteam.it>, Moshe.Sahar@nice.com

Subject: Urgent
Dear David,
For one month , we have been tesVng your system. So far we can not successfully penetrate
even into a single target. Your system is detected by dierent anV-viruses. This has caused us a
lot of damage in our operaVon. Our condence on your system is very low. So we have

Meet u soon.
Subject:
Date:
From:
To:
CC:
Fw: Urgent
Sunday, August 26, 2012 at 11:44:02 PM Pacic Daylight Time
Biniam Tewolde
Massimiliano Luppi, Moshe.Sahar@nice.com

Subject: Urgent
Dear David,
For one month , we have been tesVng your system. So far we can not successfully penetrate even into a
single target. Your system is detected by dierent anV-viruses. This has caused us a lot of damage in our
operaVon. Our condence on your system is very low. So we have decided to amend the contract peacefully
with u.


Meet u soon.
Subject:
Date:
From:
To:
Fwd: Urgent
David VincenzeI
RSALES
Massimiliano, Giancarlo: pensate a una possibile risposta, please? Con CALMA. Poi la guardiamo insieme.
Daniele: cerchiamo di eeduare ugualmente i test presso di loro.
David
-------- Original Message --------
Subject:Urgent
Date:Mon, 20 Aug 2012 02:03:00 -0700 (PDT)
From:Biniam Tewolde <biniamtewolde@yahoo.com>
To:David VincenzeI <vince@hackingteam.it>
CC:Massimiliano Luppi <m.luppi@hackingteam.it>, Moshe.Sahar@nice.com
Dear David,
For one month , we have been tesVng your system. So far we can not successfully penetrate even into a single
target. Your system is detected by dierent anV-viruses. This has caused us a lot of damage in our operaVon. Our
condence on your system is very low. So we have decided to amend the contract peacefully with u.


Meet u soon.
Subject:
Date:
From:
To:
CC:
Urgent
Biniam Tewolde
David VincenzeI
Dear David,
For one month , we have been tesVng your system. So far we can not successfully penetrate even into a single
target. Your system is detected by dierent anV-viruses. This has caused us a lot of damage in our operaVon. Our
condence on your system is very low. So we have decided to amend the contract peacefully with u.

Meet u soon.
Subject:
Date:
From:
To:
Fw: Urgent
Friday, August 17, 2012 at 6:16:57 AM Pacic Daylight Time
Moshe Sahar
m.luppi@hackingteam.it
I called him but no answer see mail below

From: Moshe Sahar
Sent: Friday, August 17, 2012 03:54 PM
Subject: Urgent

Just got a call from Massimiliano, he try to call you and tell you that you must shutdown your system now (very
criVcal).
Answer his phone so he will give you the full picture.
Moshe
Subject:
Date:
From:
To:
CC:
Re: Urgent
Wednesday, July 11, 2012 at 6:55:02 AM Pacic Daylight Time
Seblewoin Tsegaye
rcs-support@hackingteam.it
m.luppi@hackingteam.it, Alessandro Scarale
We build
1. a windows word xp/2003/2007 (MS12-27) backdoor and tried to send it through yahoo email but it is blocked using yahoo's Nort
image.
2. adobe acrobat reader 9.2/9.3 backdoor but is already detected as a virus using AVG anVvirus as you can see it from the adached
3. the third problem is we added two anonymizers but one of the anonymizers disappear from the System window ajer we drag th
window it shows us as we have two anonymizers.
--- On Wed, 7/11/12, rcs-support <rcs-support@hackingteam.it> wrote:

From: rcs-support <rcs-support@hackingteam.it>
Subject: Re: Urgent
To: "Seblewoin Tsegaye" <woints@yahoo.com>
Date: Wednesday, July 11, 2012, 3:44 AM
Dear Client,

could you send us the backdoor built from your server?
Thank you.
Kind regards
Il 7/11/2012 12:41 PM, Seblewoin Tsegaye ha scrido:
yes , we redirected to www.google.com
Subject: Re: Urgent
Dear Client,
we checked your conguraVon. Could you tell us if from the target infected you are able to reach the IP: 216.118.249.89
and if you are redirected to www.google.com?
Thank you.
Kind regards
Il 7/11/2012 10:57 AM, Seblewoin Tsegaye ha scrido:
1. yes we performed the same test from the RCS Console laptop. But as we told you before the RCS Console (172
(172.16.42.1) and One NIC of the frontend (172.16.42.2=LAN1) are in same LAN network which are connected us
switch congured with the IP 172.16.42.254 as gateway for communicaVng the three devices with each
internet. So since there is no internet connecVon in the RCS Console Laptop we can not be redirected to google w
the same test.
Any way the front end as the back end has 4 NICs (LAN1 - LAN4). we congured the front end LAN1 as IP=172.16
subnetmask=255.255.255.0
gateway=172.16.42.254
LAN4 as IP = 216.118.249.94
and gateway 216.118.249.89
Just this is for your informaVon if there is any problem in the network conguraVon
2. we have adached the exported backdoor le
3. about the exploits, it is solved
Subject: Re: Urgent
Dear Clients,
Dear Clients,
did you perform the test described in the previous email? Could you tell us the result?
About the backdoor please send us the export (clicking on the "Export" budon) of the conguraVon and send it
in order to further invesVgate about the issue.
About the exploits, inside your FTP account you can nd an installer called: rcs-exploits-2012063001.exe ,
please install it from the backend server, and let us know if you sVll have the problem.
Thank you.
Kind regards
If you say the connecVon status error is not a problem and we built silent installer agent and
sample target machine. The target is not connected back. we included some screen shots. we also tried
exploit agent but it is empty.

Subject: Re: Urgent
Dear Client,
please perform the same test just done, but from the machine where you installed the Console,
if you won't be redirected this means that the Console is not able to reach the frontend,
it's not a real problem, because the most important thing is that the frontend is reachable from the
infected,
and we veried this with the previous test.
Kind regards
RCS Support
We changed the IP address and tried to access it from another internet connected LAN
we are redirected to www.google.com. But when we click the ConguraVon Check budon
sVll the status is not Ok. it brings error as shown on the screen shot adached.
--- On Tue, 7/10/12, rcs-support <rcs-support@hackingteam.it> wrote:
Subject: Re: Urgent

Date: Tuesday, July 10, 2012, 8:42 AM
Dear Client,
we checked your IP address and we suppose that you have a networking issue,
probably you have a rewall that closes the port 80 on that IP address.
Please congure your network in order to let the IP address reachable on port 80,
and perform the following test to check if the problem is solved:
open a browser from a laptop from another lan, and try to reach the IP address of
your server (x.x.x.x).
If you are automaVcally redirected to the google home page the issue is solved,
otherwise you have to modify your rewall conguraVon.
Kind regards
RCS - Support
Il 7/10/2012 5:21 PM, Seblewoin Tsegaye ha scrido:
see the adached img
--- On Tue, 7/10/12, Alberto Ornaghi <alor@hackingteam.it> wrote:
From: Alberto Ornaghi <alor@hackingteam.it>
Subject: Re: Urgent
Cc: "rcs-support@hackingteam.it via RT" <rcs-
support@hackingteam.it>
Date: Tuesday, July 10, 2012, 8:09 AM
please keep rcs-support in CC.
if you try with a browser to read the external ip address, do
you see google?
regards.
On Jul 10, 2012, at 17:00 , Seblewoin Tsegaye wrote:
Thank you very much for your help now its
ok.
but there is another problem.I changed the
frontend ip on system windows to public and
when i clicked "conguraVon check" it display
the status "Error" but i have connected and
congured the frontend one network port to
public .
--- On Tue, 7/10/12, Alberto Ornaghi

<alor@hackingteam.it> wrote:
From: Alberto Ornaghi
<alor@hackingteam.it>
Subject: Re: Urgent
To: "Seblewoin Tsegaye"
<woints@yahoo.com>
Cc: "rcs-support Support" <rcs-
support@hackingteam.com>,
"Alessandro Scarale"
<a.scarale@hackingteam.it>
Date: Tuesday, July 10, 2012, 7:35
AM
Hello,
please do the following procedure:
- open a command prompt
- execute:
c:\rcs\db\mongodb\win\mongo.exe
rcs
- execute:
db.collectors.remove({type:
'remote'})
then all the anonymizers will be
deleted from the db and you can
recreate them as you like.
regards.
On Jul 10, 2012, at 16:29 , Seblewoin
Tsegaye wrote:
we updated to the
latest version you told
us RCS8.1.0 but sVll
the problem of the
anonymizer is not
solved. As you can see
from the screen shot
there is no any visible
anonymizer created
but sVll it says can not
push to Anony2(the
one we created and
deleted in RCS8.0)
when we try to apply
the conguraVon.
<error.jpg>
-Alberto Ornaghi
Software Architect
HT srl
Web: www.hackingteam.it
Phone: +39 02 29060603
Fax: +39 02 63118946
Mobile: +39 3480115642
-Alberto Ornaghi
Software Architect
HT srl
Web: www.hackingteam.it
Phone: +39 02 29060603
Fax: +39 02 63118946
Mobile: +39 3480115642
Subject:
Date:
From:
To:
urgent
Monday, July 9, 2012 at 5:26:07 AM Pacic Daylight Time
Seblewoin Tsegaye
Alessandro Scarale, m.luppi@hackingteam.it
hello
we have faced installaVon problem?ca?n you help us
Subject:
Date:
From:
To:
CC:
Urgent
Tuesday, June 26, 2012 at 1:10:14 AM Pacic Daylight Time
Biniam Tewolde
Massimiliano Luppi
Giancarlo Russo, Moshe.Sahar@nice.com
Dear Massimilano ,
I am not understanding why you are not responding to my requests and not picking your phone.
Are the materials shipped? Which airlines , ight no?
Where are the documents for the materials shipment?
Did the dongle keys be sent by the courier? When it will arrive? What is the tracking number?
I am waiVng for your response as soon as possible.
meet u soon.

Subject:
Date:
From:
To:
CC:
urgent
Friday, June 22, 2012 at 5:33:04 AM Pacic Daylight Time
Biniam Tewolde
Giancarlo Russo
Dear Giancarlo Russo,

I am not happy with the way you are handling the delivery.
You promised for wednesay , today is friday , even today i am not sure you can deliver
the system. For the payment , we did the payment before one week. And i already sent
cerVcate of payment.
Massimiliano promised to call , but so far i did not get his call.
waiVng your response.

Subject:
Date:
From:
To:
CC:
Re: Urgent
Thursday, June 21, 2012 at 12:52:43 AM Pacic Daylight Time
Giancarlo Russo
Biniam Tewolde
Massimiliano Luppi
Dear Biniam,
I'd like to update you about the situation.
Regarding the first payment: I've been informed that all the docs have been already
received by your Bank in Ethiopia. Please can you check with them in order to
accelerate the release of the payment?
Regarding the delivery: I'm waiting for the Certificate of Origin from our Chamber of
Commerce. It was supposed to be ready yesterday but they gave me a wrong document. So
I expect it by tomorrow. I'm sure it's just matter of day - we are ready with all the
stuff to be delivered soon.
Regards
Giancarlo

Is everything going well?
When can i expect the delivery.
Meet you soon.

--
Giancarlo Russo
CFO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
Subject:
Date:
From:
To:
Re: Urgent
Thursday, June 14, 2012 at 1:34:54 AM Pacic Daylight Time
Giancarlo Russo
Massimiliano Luppi
Max io ci ho parlato ieri al telefono e gli ho dedo che sVamo nendo i documenV in camera di commercio. Se tudo va
bene saremo pronV a spedire la prossima seImana ( vorrei avere almeno conferma del primo pagamento)...
Giancarlo
Inviato da iPad
Il giorno 14/giu/2012, alle ore 09:50, Biniam Tewolde <biniamtewolde@yahoo.com> ha scrido:
Is everything going well?

When can i expect the delivery.
Meet you soon.
Subject:
Date:
From:
To:
CC:
Re: urgent
Giancarlo Russo
Biniam Tewolde
Massimiliano Luppi
Dear Biniam,
Please find it enclosed. It should work now.
Can you update me on how long it will takes for opening the letter of credit?
regards
Giancarlo


1. OK updated- OK
2. FOB should be used just for sea shipping. I've not yet the
confirmation if it will be by sea/air. Would you mind if I exprress
it as FOB/FCA (that is equivalent in case of Air/truck
transportation).(OK- but the equipment should be sent by air to make
things fast)
3. OK adjusted. I've just expressed that the documentation related
to the expedition are related to the shipping of the communication

equipment- OK
meet you soon

Sorry to bother you again and again.
We started processing the LC but the bank rejected the invoice due to some
minor reasons.
Can you please make the following modicaVons and send the signed invoice
as soon as possible.

1. 1. The invoice does not have invoice number so include invoice number
2.
2. In order to avoid conict with the bank on the freight cost issue , make
the Delivery term: FOB
3.
3. Adjust the terms of payment as follows

Terms of payment: LOC
1) (1) First payment: $500,000 upon delivery of SW license and professional
services upon presentaNon of the following documents:
i) Signed sw manufacturer cerNcate in original,
issued by HT
ii) Signed SW delivery and professional service
acceptance cerNcate issued by HT and signed by INSA
iii) Signed commercial invoice in triplicate for the
whole agreement amount
2) (2) Second payment: $475,000 (remaining amount of RCS license and
professional services) , and $25,000(amount for the communicaNon
equipment) upon the delivery of communicaNon equipment upon the
presentaNon of the following documents:
i) CerNcate of origin
ii) Packing list

iii) Airway bill/bill of loading
iv) Chamberised communicaNon equipment
proforma invoice

Let me know if there is any problem.
Meet you soon.
--
Giancarlo Russo
CFO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
--
Giancarlo Russo
CFO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
Subject:
Date:
From:
To:
CC:
Re: urgent
Biniam Tewolde
Giancarlo Russo
Massimiliano Luppi

1. OK updated- OK
2. FOB should be used just for sea shipping. I've not yet the confirmation if
it will be by sea/air. Would you mind if I exprress it as FOB/FCA (that is
equivalent in case of Air/truck transportation).(OK- but the equipment should
be sent by air to make things fast)
3. OK adjusted. I've just expressed that the documentation related to the
expedition are related to the shipping of the communication equipment- OK
meet you soon

We started processing the LC but the bank rejected the invoice due to some minor reasons.
Can you please make the following modicaVons and send the signed invoice as soon as
possible.

1. 1. The invoice does not have invoice number so include invoice number
2.
2. In order to avoid conict with the bank on the freight cost issue , make the Delivery
term: FOB
3.

1) (1) First payment: $500,000 upon delivery of SW license and professional services upon
presentaNon of the following documents:
i) Signed sw manufacturer cerNcate in original, issued by HT
ii) Signed SW delivery and professional service acceptance
cerNcate issued by HT and signed by INSA
iii) Signed commercial invoice in triplicate for the whole
agreement amount
2) (2) Second payment: $475,000 (remaining amount of RCS license and professional
services) , and $25,000(amount for the communicaNon equipment) upon the delivery of
communicaNon equipment upon the presentaNon of the following documents:
i) CerNcate of origin
ii) Packing list
iii) Airway bill/bill of loading
iv) Chamberised communicaNon equipment proforma invoice

Meet you soon.
--
Giancarlo Russo
CFO
HT srl
WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
Subject:
Date:
From:
To:
CC:
Re: urgent
Giancarlo Russo
Biniam Tewolde
m.luppi@hackingteam.it, Abayneh Mulugeta
Hi Biniam,
1. OK updated
2. FOB should be used just for sea shipping. I've not yet the confirmation if it will
be by sea/air. Would you mind if I exprress it as FOB/FCA (that is equivalent in case
of Air/truck transportation).
3. OK adjusted. I've just expressed that the documentation related to the expedition
are related to the shipping of the communication equipment.
Is it ok?
Giancarlo

Can you please make the following modicaVons and send the signed invoice as soon as possible.

1.
1. The invoice does not have invoice number so include invoice number
2.
2. In order to avoid conict with the bank on the freight cost issue , make the Delivery term: FOB
3.

1) (1) First payment: $500,000 upon delivery of SW license and professional services upon presentaNon
of the following documents:
i)
ii)
Signed sw manufacturer cerNcate in original, issued by HT

Signed SW delivery and professional service acceptance cerNcate issued by HT and
signed by INSA
iii)
Signed commercial invoice in triplicate for the whole agreement amount
2) (2) Second payment: $475,000 (remaining amount of RCS license and professional services) , and
$25,000(amount for the communicaNon equipment) upon the delivery of communicaNon equipment
upon the presentaNon of the following documents:
i)
CerNcate of origin
ii)
Packing list
iii)
Airway bill/bill of loading
iv)
Chamberised communicaNon equipment proforma invoice


Meet you soon.
--
Giancarlo Russo
CFO
HT srl

WWW.HACKINGTEAM.IT
Phone +39 02 29060603
Fax . +39 02 63118946
Mobile : +39 3288139385
Subject:
Date:
From:
To:
CC:
urgent
Biniam Tewolde
Giancarlo Russo
m.luppi@hackingteam.it, Abayneh Mulugeta

Can you please make the following modicaVons and send the signed invoice as soon as possible.

1. The invoice does not have invoice number so include invoice number
2. In order to avoid conict with the bank on the freight cost issue , make the Delivery term: FOB

(1) First payment: $500,000 upon delivery of SW license and professional services upon presentaNon of the
following documents:
i)
ii)
Signed sw manufacturer cerNcate in original, issued by HT

Signed SW delivery and professional service acceptance cerNcate issued by HT and signed by
INSA
iii)
Signed commercial invoice in triplicate for the whole agreement amount
(2) Second payment: $475,000 (remaining amount of RCS license and professional services) , and $25,000(amount
for the communicaNon equipment) upon the delivery of communicaNon equipment upon the presentaNon of the
following documents:
i)
CerNcate of origin
ii)
Packing list
iii)
Airway bill/bill of loading
iv)
Chamberised communicaNon equipment proforma invoice


Meet you soon.
Subject:
Date:
From:
To:
CC:
urgent
Tuesday, May 15, 2012 at 1:56:20 AM Pacic Daylight Time
Biniam Tewolde
Massimiliano Luppi
Dear Mr.Lupi,
Can you send me all the precondiVons that we have to fulll to uVlize the system eecVvely such as VPS
(specicaVons) , bandwidth , workstaVons e.t.c.
meet you soon.
Subject:
Date:
From:
To:
CC:
Urgent
Tuesday, May 1, 2012 at 10:59:56 AM Pacic Daylight Time
Biniam Tewolde
Massimiliano Luppi
Dear Mr Lupi,
I am waiVng fast response , but not geIng response.
would you please push your people to respond to my CFO.
If there is any problem , just tell me so that we solve it fast.
meet you soon.
Subject:
Date:
From:
To:
CC:
Urgent
Monday, April 30, 2012 at 9:17:51 AM Pacic Daylight Time
Biniam Tewolde
Massimiliano Luppi
Dear Mr Lupi,
We need to nish the process as soon as possible so we pay the money.
My CFO has sent the informaVon about the necessary formaliVes.
would you push your CFO to nalize the issue as soon as possible.
meet you soon.
Subject:
Date:
From:
To:
CC:
Urgent
Tuesday, April 24, 2012 at 4:34:29 AM Pacic Daylight Time
Biniam Tewolde
Massimiliano Luppi
Dear Massimiliano,

We started working with the bank to make the payment

But The bank are insisVng the invoice to be prepared in the format i sent.
if this format is ok for you can you send again the invoice in this format.

waiVng for your response
.
Subject:
Date:
From:
To:
RE: FW: Urgent

Thursday, April 19, 2012 at 8:42:17 AM Pacic Daylight Time
Moshe Sahar
Massimiliano Luppi
Hi Massimiliano,

Sorry for not been available, I am in Africa promoVng your soluVons with limited access to mails.

I saw you are working on the issue of the Invoice for Biniam.

thanks

Moshe Sahar

Security Group
NICE
(T) +972-9-769-7193
(M) +972-54-231-2754
www.nice.com
------------------------------------
NICE - Intent. Insight. ImpactTM

Sent: Thursday, April 19, 2012 10:17 AM
To: Moshe Sahar
Subject: R: FW: Urgent
Moshe, I will call you in 30 minutes.

Is that ok ?
Massimiliano Luppi
Key Account Manager
Sent from my Blackberry
HT srl
WWW.HACKINGTEAM.IT
Mobile +39 3666539760
Phone +39 02 29060603
Fax +39 02 63118946
Da: Moshe Sahar [mailto:Moshe.Sahar@nice.com]

Inviato: Thursday, April 19, 2012 06:47 AM
A: Massimiliano Luppi <m.luppi@hackingteam.it>
Oggetto: FW: Urgent
Hi Massimiliano,

See below from Biniam, please do the extra mile to avoid misunderstanding and surprises.

I know that he had a lot of internal arguments in order to make this deal happen, so please TRY to x the
Invoice as per his request.

Thanks

Moshe Sahar

Security Group
NICE
(T) +972-9-769-7193
(M) +972-54-231-2754
www.nice.com

Sent: Wednesday, April 18, 2012 10:35 PM
To: Moshe Sahar
Subject: Urgent
Dear Moshe,
I am not understanding the Italian company.
We agreed something in the purchase order , they are putting something else in the invoice.
I want you to get involved in this issue. it is taking too much time. I want it to be finalized within two
days.
meet you soon.

Subject:
Date:
From:
To:
FW: Urgent
Wednesday, April 18, 2012 at 9:47:19 PM Pacic Daylight Time
Moshe Sahar
Massimiliano Luppi
Hi Massimiliano,

See below from Biniam, please do the extra mile to avoid misunderstanding and surprises.

I know that he had a lot of internal arguments in order to make this deal happen, so please TRY to x the
Invoice as per his request.

Thanks

Moshe Sahar
Security Group
NICE
(T) +972-9-769-7193
(M) +972-54-231-2754
www.nice.com

To: Moshe Sahar
Subject: Urgent
Dear Moshe,
I am not understanding the Italian company.
We agreed something in the purchase order , they are putting something else in the invoice.
I want you to get involved in this issue. it is taking too much time. I want it to be finalized within two
days.
meet you soon.

Subject:
Date:
From:
To:
RE: Urgent
Wednesday, April 18, 2012 at 6:05:28 AM Pacic Daylight Time
Moshe Sahar
Massimiliano Luppi
Hi Massimiliano,

I assume you are visiVng Romania with our teams

Regarding Ethiopia, Try to be exible as he is eager to complete Down payment.

thanks
thanks

Moshe Sahar
Security Group
NICE
(T) +972-9-769-7193
(M) +972-54-231-2754
www.nice.com

Cc: Moshe Sahar
Subject: Urgent
Dear Mr.Lupi,
I have provided every information you want.
i am waiting to finish everything and go the next step.
meet you soon.

Subject:
Date:
From:
To:
CC:
Urgent
Biniam Tewolde
Massimiliano Luppi
Dear Mr.Lupi,
I have provided every informaVon you want.
i am waiVng to nish everything and go the next step.
meet you soon.
Subject:
Date:
From:
To:
Urgent
Tuesday, April 17, 2012 at 5:08:35 AM Pacic Daylight Time
Biniam Tewolde
Massimiliano Luppi
Dear Mr. Lupi,

I am waiVng for the signed document on your side and the proforma invoice.
if there is any thing you need i am available.
meet you soon.
Subject:
Date:
From:
To:
CC:
Re: Urgent
Biniam Tewolde
Massimiliano Luppi
Dear Mr Lupi,
I am waiVng for your response.
Meet you soon.

Subject: Urgent
To: "biniamtewolde" <biniamtewolde@yahoo.com>
Cc: "Moshe.Sahar" <Moshe.Sahar@nice.com>
Date: Wednesday, April 11, 2012, 11:21 AM
Hello Mr. Tewolde,
1. We can issue an invoice as RCS License and Professional services (and a footnote will clarify that
"CommunicaVon equipment" will be delivered according to customer requests)
2. Payment CondiVons: we agreed a 50% as down payment, and 50% at delivery date. From your email
there is an addiVonal requirement (e.g. user get the licence) that i can not understand. Please can you
clarify? If needed we can provide you a License le as soon as we receive the rst payment (but obviously it
will not work unVl we install and deliver the product).
Is this acceptable for you?
Please let me know.
Massimiliano Luppi
Key Account Manager
HT srl
WWW.HACKINGTEAM.IT
Mobile +39 3666539760
Phone +39 02 29060603
Fax +39 02 63118946
Subject:
Date:
From:
To:
CC:
Re: Urgent
Thursday, April 12, 2012 at 7:25:57 AM Pacic Daylight Time
Biniam Tewolde
Massimiliano Luppi
Dear Massimiliano ,
Sorry to bother you too much. My nance ocer is changing his ideas now and then.
1. Let us name the contract as RCS License , Professional services and communicaVon equipment purchase
2. put clearly the price for the communicaVon equipment (servers)
3. There will be condiVon of payment which states
- 50% of the payment is done when customer gets rcs license(this license is a service which will be conrmed by us ,
it is just fake , i do not expect from you the license , i will immediately conrm i get the license. so 50% will be
delivered immediately to you .
- 50% of the payment is done ajer professional services such as installaVon , training ,and equipment delivery so
when the equipment reaches in our site we will deliver the remaining 50%
4. Clearly put you the maintenance and exploit service for 3 years clearly.
If something not clear , call me .
Is this ok?
tnx in advance.
Meet you soon.

Subject: Urgent
To: "biniamtewolde" <biniamtewolde@yahoo.com>
Cc: "Moshe.Sahar" <Moshe.Sahar@nice.com>
Date: Wednesday, April 11, 2012, 11:21 AM
Hello Mr. Tewolde,
1. We can issue an invoice as RCS License and Professional services (and a footnote will clarify that
"CommunicaVon equipment" will be delivered according to customer requests)
2. Payment CondiVons: we agreed a 50% as down payment, and 50% at delivery date. From your email
there is an addiVonal requirement (e.g. user get the licence) that i can not understand. Please can you
clarify? If needed we can provide you a License le as soon as we receive the rst payment (but obviously it
will not work unVl we install and deliver the product).
license service
equipment
Please let me know.
Massimiliano Luppi
Key Account Manager
HT srl
WWW.HACKINGTEAM.IT
Mobile +39 3666539760
Phone +39 02 29060603
Fax +39 02 63118946
Subject:
Date:
From:
To:
CC:
Urgent
Massimiliano Luppi
biniamtewolde
Moshe.Sahar
Hello Mr. Tewolde,

1. We can issue an invoice as RCS License and Professional services (and a
footnote will clarify that "CommunicaVon equipment" will be delivered
according to customer requests)

2. Payment CondiVons: we agreed a 50% as down payment, and 50% at
delivery date. From your email there is an addiVonal requirement (e.g.
user get the licence) that i can not understand. Please can you clarify?
If needed we can provide you a License le as soon as we receive the
rst payment (but obviously it will not work unVl we install and deliver
the product).
Please let me know.
Massimiliano Luppi
Key Account Manager
HT srl
WWW.HACKINGTEAM.IT
Mobile +39 3666539760
Phone +39 02 29060603
Fax +39 02 63118946
Subject: Urgent
Subject:
Date:
From:
To:
CC:
Urgent
Biniam Tewolde
Massimiliano Luppi
Dear Mr lupi,
I am sending you the end user license signed documents.
I am waiVng for the response to my previous requests.
Meet you soon.

Subject:
Date:
From:
To:
Urgent
Monday, April 2, 2012 at 11:57:55 PM Pacic Daylight Time
Biniam Tewolde
Massimiliano Luppi
Dear Mr. Lupi,

Here everything is nished. I will send the document now.
Only one modicaVon can you put a statement
- the payments and the invoice can be in 1,000,000 dollars or 750,000 euros.
Meet you soon.

Subject: R: R: R: R: Re: Proposal
Date: Monday, April 2, 2012, 2:22 AM
Hello Sir,

the End User License Agreement and the Oer signed are perfect.

Regards,

Massimiliano Luppi
Key Account Manager

HT srl
WWW.HACKINGTEAM.IT
Mobile +39 3666539760
Phone +39 02 29060603
Fax. +39 02 63118946

This message is a PRIVATE communicaVon. This message contains privileged and condenVal
informaVon intended only for the use of the addressee(s).
If you are not the intended recipient, you are hereby noVed that any disseminaVon, disclosure,
copying, distribuVon or use of the informaVon contained in this message is strictly prohibited. If you

Inviato: luned 2 aprile 2012 11:20
Ogge9o: Re: R: R: R: Re: Proposal
what content do you want?

Subject: R: R: R: Re: Proposal
Date: Monday, April 2, 2012, 2:10 AM
Hello Mr. Tewolde,

a pdf le sent to my email is enough.

Best regards,

Massimiliano Luppi
Key Account Manager

HT srl

WWW.HACKINGTEAM.IT
Mobile +39 3666539760
Phone +39 02 29060603
Fax. +39 02 63118946


Inviato: luned 2 aprile 2012 10:58
Ogge9o: Re: R: R: Re: Proposal
Dear Mr.Lupi,
in what format do you wannt the purchase order.
meet you soon.
--- On Fri, 3/30/12, Massimiliano Luppi <m.luppi@hackingteam.it> wrote:
Subject: R: R: Re: Proposal
Cc: Moshe.Sahar@nice.com
Date: Friday, March 30, 2012, 1:36 AM
dear Mr. Tewolde,
according to the Italian and European regulaVon, the seller should not apply Vat since its an
internaVonal sale. It means that we are not going to charge VAT on our invoice since it's not due for
this type of sale- consequently the price we will invoice you is exactly the product/service price as
agreed, without addiVonal charges related to Taxes and VAT.
As legislaVon are dierent in each single country, we are not able to advise you on scal and taxes
required by your naVonal legislaVon - if any taxes is required/applied, it should be checked with your
local authoriVes.
I hope I was able to answer all your request, please do not hesitate to contact me for further
informaVon,
regards

Massimiliano Luppi
Key Account Manager

HT srl
WWW.HACKINGTEAM.IT
Mobile +39 3666539760
Phone +39 02 29060603
Fax. +39 02 63118946


Subject:
Date:
From:
To:
urgent
Wednesday, March 28, 2012 at 12:56:42 AM Pacic Daylight Time
Massimiliano Luppi
Moshe Sahar
Hello Moshe,

The line dropped.

Regarding the oer for INSA there is an issue we have to solve.

In the NOTES its clearly indicated that he maintenance price reported in the oer was calculated on the
oered conguraVon.
Since Mr. Biniam asked for more opVons, the maintenance price should increase of 44k per year.
Before communicaVng this to the customer, Id like your feedback.

Regards,
Massimiliano Luppi
Key Account Manager

HT srl
WWW.HACKINGTEAM.IT
Mobile +39 3666539760
Phone +39 02 29060603
Fax. +39 02 63118946

This message is a PRIVATE communicaVon. This message contains privileged and condenVal informaVon
intended only for the use of the addressee(s).
If you are not the intended recipient, you are hereby noVed that any disseminaVon, disclosure, copying,
distribuVon or use of the informaVon contained in this message is strictly prohibited. If you received this
email in error or without authorizaVon, please noVfy the sender of the delivery error by replying to this

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Subject:

From: Biniam Tewolde [mailto:biniamtewolde@yahoo.com]

Issue: Information About the incident

Greetings Mr. Biniam,

Excellent. PuIng Philippe in the mail loop.

On Mar 15, 2015, at 10:41 PM, Daniele Milan <d.milan@hackingteam.com> wrote:

Looking forward to your reply,

Greetings Mr. Biniam,

Greetings Mr. Biniam,

Noted, gli rispondo io inserata.

From: David Vincenzetti

On Mar 15, 2015, at 4:26 PM, David VincenzeI <d.vincenzeI@hackingteam.com> wrote:

On Mar 15, 2015, at 3:47 PM, Massimiliano <m.luppi@hackingteam.com> wrote:

On Mar 15, 2015, at 1:51 PM, Daniele Milan

Io preferirei avere un report scrido, poi a fronte di quello

From: Massimiliano Luppi

Da: Biniam Tewolde [mailto:biniamtewolde@yahoo.com]

On Saturday, March 14, 2015 11:58 PM, Daniele Milan

Greetings Mr. Biniam,

On Thursday, March 12, 2015 9:23 PM, Biniam Tewolde

Tra laltro dovremmo giragli anche questo dal Post: hdp://www.washingtonpost.com/blogs/the-

On Mar 15, 2015, at 4:26 PM, David VincenzeI <d.vincenzeI@hackingteam.com> wrote:

On Mar 15, 2015, at 3:47 PM, Massimiliano <m.luppi@hackingteam.com> wrote:

Assolutamente necessario un report scrido.

On Mar 15, 2015, at 1:51 PM, Daniele Milan

Io preferirei avere un report scrido, poi a fronte di quello

From: Massimiliano Luppi

Da: Biniam Tewolde [mailto:biniamtewolde@yahoo.com]

On Saturday, March 14, 2015 11:58 PM, Daniele Milan

Greetings Mr. Biniam,

On Thursday, March 12, 2015 9:23 PM, Biniam Tewolde

phone: +39 0229060603

On Mar 15, 2015, at 3:47 PM, Massimiliano <m.luppi@hackingteam.com> wrote:

On Mar 15, 2015, at 1:51 PM, Daniele Milan <d.milan@hackingteam.com>

Io preferirei avere un report scrido, poi a fronte di quello lo si pu far

From: Massimiliano Luppi

Da: Biniam Tewolde [mailto:biniamtewolde@yahoo.com]

On Saturday, March 14, 2015 11:58 PM, Daniele Milan <d.milan@hackingteam.com>

Greetings Mr. Biniam,

On Thursday, March 12, 2015 9:23 PM, Biniam Tewolde <biniamtewolde@yahoo.com>

Sono d'accordo anch'io, una cosa non escludeva l'altra.

On Mar 15, 2015, at 1:51 PM, Daniele Milan <d.milan@hackingteam.com> wrote:

From: Massimiliano Luppi

Da: Biniam Tewolde [mailto:biniamtewolde@yahoo.com]

Greetings Mr. Biniam,

Assolutamente necessario un report scrido.

On Mar 15, 2015, at 1:51 PM, Daniele Milan <d.milan@hackingteam.com> wrote:

From: Massimiliano Luppi

Da: Biniam Tewolde [mailto:biniamtewolde@yahoo.com]

Greetings Mr. Biniam,

Da: Biniam Tewolde [mailto:biniamtewolde@yahoo.com]

Greetings Mr. Biniam,

Greetings Mr. Biniam,

GreeVngs Mr. Biniam,

On 14 Mar 2015, at 13:26, Biniam Tewolde <biniamtewolde@yahoo.com> wrote:

On Mar 14, 2015, at 4:24 PM, Massimiliano Luppi <m.luppi@hackingteam.com> wrote:

Da: Biniam Tewolde [mailto:biniamtewolde@yahoo.com]

Da: Biniam Tewolde [mailto:biniamtewolde@yahoo.com]

Inizio messaggio inoltrato:

On Sunday, January 25, 2015 12:28 AM, Massimiliano <m.luppi@hackingteam.com> wrote:

Please let me know, best regards.

With regards to issue,