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AUTOMOTIVE

SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

COURSE TITLE

AUTOMOTIVE SERVICING NC I

SECTOR

AUTOMOTIVE/LAND TRANSPORT

NOMINAL TRAINING
DURATION

156 Hours

QUALIFICATION LEVEL

NC I

COURSE DESCRIPTION

This course is designed to enhance the knowledge, skills


and attitudes of an individual in the field of automotive
servicing in accordance with industry standards. It covers
core competencies such as; performance of basic engine
servicing through removal and reinstallation of
components for gas and diesel engines.
This course is also designed to enhance the basic and
common knowledge, skills and attitudes of an individual
in the field of automotive servicing.

COURSE OBJECTIVES

The student/trainee will acquire proficiency in the


following skills areas at the end of this program.
1. Received and respond to workplace
communication
2. Work with others
3. Demonstrate wok values
4. Practice basic housekeeping procedures
5. Apply appropriate sealant/adhesive
6. Move and position vehicle
7. Perform mensuration and calculation
8. Read, interpret and apply specifications and
manuals
9. Use and apply lubricant/coolant
10. Perform shop maintenance
11. Perform job estimates/costing
12. Interpret/draw technical drawing

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

13. Practice health, safety and environment


procedures
14. Inspect technical quality of work
15. Maintain quality systems
16. Provide work skill instructions
17. Identify and select original automotive parts and
products
18. Perform diesel engine tune up
19. Perform gas engine tune up
20. Remove and replace electrical/electronic
units/assemblies
21. Remove and tag engine system components
22. Remove and tag automotive steering, suspension
and brake system components
23. Remove and tag transmission system
components

ENTRY REQUIREMENTS

Trainees or students should posses the following


requirements:

Can communicate both orally and in written form;

Physically and mentally fit;

With good moral character; and

Can perform basic mathematical computations


with pleasing personality

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

COURSE STRUCTURE:
UNIT OF
COMPETENCY

MODULE TITLE

LEARNING OUTCOMES

BASIC COMPETENCIES

NOMINAL
DURATION

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Receive and
respond to
workplace
communication

Work with others

Demonstrate work
values

Practice
housekeeping
procedures

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

Receiving and
responding to
workplace
communication

Explain routinary
speaking & messages in
a workplace

Perform work duties


following written notices

Develop effective
workplace relationship

Contribute to work group


activities

Working with
others

Demonstrating
work values

Practicing
housekeeping
procedures

6 hours

Follow routinary
speaking & message

Define the
purpose of work

Apply work
values/ethics

Deal with ethical


problems

Maintain integrity of
conduct in the
workplace.
Sort and remove
unnecessary items

6 hours

6 hours

10 hours

Arrange items
Maintain work areas,
tools and equipment
Follow standardize work
process and procedures

Perform work
spontaneously.
Total Hours for Basic Competencies

28 Hours

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

UNIT OF
COMPETENCY

MODULE TITLE

Revision No.: 1

Date Issued:

LEARNING OUTCOMES

NOMINAL
DURATION

COMMOM COMPETENCIES
Apply appropriate
sealant/adhesive

Applying

appropriate
sealant/adhesive

Identify appropriate
sealant/adhesive
Prepare surface for
sealant/adhesive
application
Store unused and
dispose used
sealant/adhesive

Move and position


vehicle

Moving and
positioning
vehicle

Perform
mensuration and
calculation

Performing
mensuration and
calculation

Read, interpret and


apply specifications
and manual

Reading,
Identify/accessed manuals
interpreting and
and interpret data and
applying
specification
specifications and
Apply information accessed
manual
in manual
Store manual

Use and apply


lubricant/coolant

Using and
applying
lubricant/coolant

Prepare vehicle for


driving

Move and position


vehicle

Check the vehicle


Select measuring
instrument and carry out
measurement and
calculations.
Maintain measuring
instruments

Identify type of
lubricants/coolants
Use and apply lubricants

3 hours

3 hours

4 hours

4 hours

3 hours

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Perform shop
maintenance

Issue no.: 01
Series 2015

Revision No.: 1

Performing shop
maintenance

Prepare job
estimates

Preparing job
estimates

Interpret/Draw
technical drawing

Interpreting/

Drawing technical
drawing

Date Issued:

Inspect/clean tools
and work area
Store/arrange tools
and shop equipment
Dispose wastes/used
lubricant
Report damaged
tools/equipment
Identify nature/scope
of work
Prepare and present
estimate
Interpret technical
drawing
Select correct
technical drawing
Apply freehand
sketching

Practice health,
safety and
environment
procedures

Practicing health,
safety and
environment

procedures

Apply basic safety


procedures
Apply emergency
procedures

Inspect technical
quality of work

Inspecting

technical quality
of work

Gather information to
carry out inspection
Inspect and apply
quality standards to work
Achieve quality work
outcomes

Maintain quality
systems

Maintaining

quality systems

Conduct final quality


check on completed
work/ orders
Report on the quality
of processes and work
outcomes
Implement
improvements to work
processes

3 hours

2 hours

3 hours

2 hours

3 hours

3 hours

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Provide work skill


instructions

Issue no.: 01
Series 2015

Revision No.: 1

Providing work
skill instructions

Identify and select


original au-omotive
parts and products

Identifying and
selecting original
automotive parts

and products

Date Issued:

Organize instruction
and demonstration
Conduct instruction
and demonstration
Check training
performance
Review personal
training performance and
finalize documentation
Identify the part/
product and its end use
Identify details of the
part/product
Part/Product is
supplied or ordered for
customer

Total Hours for Common Competencies

4 hours

3 hours

40 Hours

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

UNIT OF
COMPETENCY

MODULE TITLE

Revision No.: 1

Date Issued:

LEARNING OUTCOMES

NOMINAL
DURATION

CORE COMPETENCIES
Perform diesel
engine tune -up

Performing diesel
engine tune -up

Measure/Adjust valve
tappet clearance

Test fuel injector and


glow plug

Check/Replace fuel
and air filter

Check /Adjust
injection timing

Check and adjust


injection pump setting

Perform diesel fuel


injection bleeding

Perform compression
testing

Perform gas engine Performing gas


tune up
engine tune up

Measure/Adjust valve
tappet clearance

Remove and
replace
electrical/electronic
s unit/assemblies

Test spark plug

Check/Replace fuel
and air filter

Test and replace


ignition breaker

Check and adjust


distributor setting

Set fuel mixture and


idle rpm

Perform compression
testing

Removing and
replacing

electrical/
electronics
unit/assemblies

Prepare for work


Remove electrical /
electronic units /
assemblies
Replace electrical /
electronic units /

12 hours

12 hours

16 hours

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

assemblies
Clean up work area
and maintain equipment

Remove and tag


engine system
components

Remove and tag


steering,
suspension and
brake system
components

Removing and
tagging engine
system
components

Prepare to remove
and tag engine system
components

Tag engine system


components

16 hours

Remove engine
system components

Removing and
tagging steering,
suspension and
brake system
components

Prepare to remove and


tag steering, suspension
and brake system
components

16 hours

Remove steering,
suspension and brake
system components
Tag steering, suspension
and brake system
components

Remove and tag


transmission
system
components

Removing and
tagging
transmission
system
components

Prepare to remove and


tag transmission
components

Remove transmission
system components

Tag transmission
components

Total Hours for Core Competencies

16 hours

88 Hours

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Date Issued:

Revision No.: 1

COMPETENCY ANALYSIS:
Units of Competency

No. of
Modules

BASIC COMPETENCIES

Total
4

Receiving and responding to workplace


communication

1.1

Working with others

1.2

Demonstrating work values

1.3

Practicing basic housekeeping procedures

1.4

COMMON COMPETENCIES

13

Applying appropriate sealant/adhesive

2.1

Moving and positioning vehicle

2.2

Performing mensuration and calculation

2.3

Reading, interpreting and applying specifications


and manual

2.4

Using and applying lubricant/coolant

2.5

Performing shop maintenance

2.6

Performing job estimates

2.7

Interpreting/ drawing technical drawing

2.8

Practicing health, safety and environment


procedures

2.9

Inspecting technical quality of work

2.10

Maintaining quality systems

2.11

Providing work skill instructions

2.12

Identifying and selecting original automotive


parts and products

2.13

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Date Issued:

Revision No.: 1

CORE COMPETENCIES

Performing diesel engine tune up

3.1

Performing gas engine tune up

3.2

Removing and replacing electrical/electronic


units/assemblies

3.3

Removing and tagging engine system


components

3.4

Removing and tagging automotive steering,


suspension and brake system components

3.5

Removing and tagging transmission system


components

3.6

TOTAL

23

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

COURSE DELIVERY

Revision No.: 1

Date Issued:

To effectively deliver the program, the trainer may


conduct the following methods of training.
Modular
Demonstration
Discussion
Dual training
Distance learning

METHODS OF ASSESSMENT

The performance of the student/trainee may be


assessed using any two of the following methods:

RESOURCES

Written examination
Demonstration of practical skills
Direct observation
Interview

To effectively facilitate the program, the trainer


will use the following resources:

Textbooks and supplemental materials


(List attached)
Modules/Manuals
List of Tools & Equipments are provided in
a separate sheet

QUALIFICATION OF TRAINER

The instructor/trainer who will handle this course


must posses the following qualification:

Holder of National TVET Trainers


Certificate (NTTC) Level 1 - Automotive
Servicing NC II
Must be computer literate
*Must have at least 2 years job/industry
experience

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

MODULE OF INSTRUCTION

Date Issued:

BASIC 1.1

UNIT OF COMPETENCY :

RECEIVE AND RESPOND TO WORKPLACE


COMMUNICATION

MODULE TITLE

RECEIVING AND RESPONDING TO WORKPLACE


COMMUNICATION

MODULE DESCRIPTOR :

This module covers the knowledge, skills and attitudes


required to receive, respond and act on verbal and
written communication.

NOMINAL DURATION

6 hours

CERTIFICATE LEVEL

NC I

PREREQUISITE

None

SUMMARY OF LEARNING OUTCOMES:


Upon completion of this module the students/ trainees will be able to:
LO1. Explain routinary speaking & messages in a workplace
LO2. Follow routinary speaking & message
LO3. Perform workplace duties following written notices

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO1. EXPLAIN ROUTINARY SPEAKING & MESSAGES IN A WORKPLACE


ASSESSMENT CRITERIA:
1. Speaking in a workplace is well explained and understood.
2. Messages received in a workplace is read and/interpreted as per
procedures manual.
CONTENTS:

Parts of a speech
Parts of a sentence
Kinds of sentence

CONDITIONS:
The students/ trainees must be provided with the following:

Writing materials (pens and paper)


References (books)
Modules
Learning elements

METHODOLOGIES:

Lecture/discussion
Demonstration
Self-paced/modular

ASSESSMENT METHODS:

Written test
Practical/performance test
Interview

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO2. FOLLOW ROUTINARY SPEAKING & MESSAGE


ASSESSMENT CRITERIA:
1. Speaking in a workplace is well explained and understood.
2. Instructions are acted upon in accordance with information received and
organizational guidelines.
3. Clarification is sought from workplace supervisor on all occasions when any
instructions/procedure is not understood.
CONTENTS:

Organizational policies and guidelines


Work practices in handling communications
Communication processes
Receiving and clarifying communications, messages and information.
Recording messages and information

CONDITIONS:
The students/ trainees must be provided with the following:

Dictionary
References (books)
Writing materials
Manuals
Journals/articles
Printed materials
Electronic mail
Briefing notes

METHODOLOGIES:

Lecture/discussion
Demonstration
Self-paced/modular

ASSESSMENT METHODS:

Written test
Practical/performance test
Interview

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO3. PERFORM WORK DUTIES FOLLOWING WRITTEN NOTICES


ASSESSMENT CRITERIA:
1.

Written notices and instructions are read and interpreted correctly in


accordance with organizational guidelines
Routine written instruction are followed in sequence
Feedback is given to workplace supervisor based on the
instructions/information received.

2.
3.

CONTENTS:

Knowledge of organizational policies/guidelines in regard to processing


internal/external information.
Work practices in handling communications
Communication processes
Receiving and clarifying communications, messages and information.
Recording messages

CONDITIONS:
The students/trainees must be provided with the following:

Written policy/procedures
Information and documentation procedures
Memos
Manuals
Journals/articles
Printed materials
Electronic mail
Briefing notes
General correspondence

METHODOLOGIES:

Lecture/discussion
Demonstration
Self-paced/modular

ASSESSMENT METHODS:

Written test
Practical/performance test
Interview

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

MODULE OF INSTRUCTION
UNIT OF COMPETENCY :

WORK WITH OTHERS

MODULE TITLE

WORKING WITH OTHERS

Date Issued:

BASIC 1.2

MODULE DESCRIPTOR :

This module covers the skills, knowledge and attitudes


required to develop workplace relationship and
contribute in workplace activities.

NOMINAL DURATION

6 hours

CERTIFICATE LEVEL

NC I

PREREQUISITE

None

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the students/ trainees will be able to:
LO1. Develop effective workplace relationship.
LO2. Contribute to work group activities.

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO1. DEVELOP EFFECTIVE WORKPLACE RELATIONSHIP


ASSESSMENT CRITERIA:
1. Duties and responsibilities are done in a positive manner to promote
cooperation and good relationship
2. Assistance is sought from workgroup when difficulties arise and addressed
through discussions
3. Feedback provided by others in the team is encouraged, acknowledged
and acted upon
4. Differences in personal values and beliefs are respected and
acknowledged in the development.
CONTENTS:

Job description and employment arrangement.


Organizations policy relevant to work role
Team structure
Supervision and accountability requirements including OHS
Code of conduct
Assisting a colleagues
Open communication channels
Acknowledging satisfactory/unsatisfactory performance
Formal/informal performance appraisal
Obtaining feedback from supervisor and colleagues and clients
Personal reflective behavior strategies
Routine organization methods for monitoring service delivery
Ethical sentences

CONDITIONS:
The students/ trainees must be provided with the following:

Work group
- supervisor or manager
- peer/work colleagues
- other members of the organization

METHODOLOGIES:

Group discussion/interaction
Case studies
Simulation

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

ASSESSMENT METHODS:

Written test
Observation
Simulation
Role playing

Revision No.: 1

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO2. CONTRIBUTE TO WORK GROUP ACTIVITIES


ASSESSMENT CRITERIA:
1. Support is provided to team members to ensure workgroup goals are met
2. Constructive contributions to workgroup goals and tasks are made
according to organizational requirements
3. Information relevant to work is shared with team members to ensure
designated goals are met.
CONTENTS:

Explaining /clarifying.
Helping colleagues
Providing encouragement
Undertaking extra task if necessary
Goals, objectives, plans system and process
Legal and organizational policy/guidelines and requirements
Define resources parameters
Quality and continues improvement processes and standard
Clarifying the organizations preferred task completion methods
Open communication
Encouraging colleagues
Acknowledging satisfactory/unsatisfactory performance
Workplace hazards, risks and control.

CONDITIONS:
The students/ trainees must be provided with the following:

Simulated work place with work group :


- supervisor or manager
- peer/work colleagues
- other members of the organization

METHODOLOGIES:

Group discussion/interaction
Case studies
Simulation

ASSESSMENT METHODS:

Written test
Observation

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Simulation
Role playing

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

MODULE OF INSTRUCTION
UNIT OF COMPETENCY :

DEMONSTRATE WORK VALUES

MODULE TITLE

DEMONSTRATING WORK VALUES

Date Issued:

BASIC 1.3

MODULE DESCRIPTOR :

This module covers the knowledge, skills, and attitude


in demonstrating proper work values.

NOMINAL DURATION

6 hours

CERTIFICATE LEVEL

NC I

PREREQUISITE

None

SUMMARY OF LEARNING OUTCOMES:


Upon completion of this module, the trainee/student must be able to:
LO1. Define the purpose of wok
LO2. Apply work values/ethics
LO3. Deal with ethical problems
LO4. Maintain integrity of conduct in the workplace

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO1. DEFINE THE PURPOSE OF WORK


ASSESSMENT CRITERIA:
1. Ones unique sense of purpose for working and the whys of work are
identified, reflected on and clearly defined for ones development as a
person and as a member of society.
2. Personal mission is in harmony with companys values.
CONTENTS:

Occupational health and safety


Work responsibilities/job functions
Corporate social responsibilities
Company code of conduct/values

CONDITIONS:
The students/ trainees must be provided with the following:

Writing materials (pens & paper)


References (books)
Modules

METHODOLOGIES:

Interactive -lecture
Simulation
Demonstration
Self paced instruction

ASSESSMENT METHODS:

Written exam/test
Demonstration
Observation
Interviews/questioning

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO2. APPLY WORK VALUES/ETHICS


ASSESSMENT CRITERIA:
1. Work values/ethics/concepts are classified and reaffirmed in accordance
with the transparent company ethical standards, policies and guidelines.
2. Work practices are undertaken in compliance with industry work ethical
standards, organizational policy and guidelines
3. Personal behavior and relationships with co-workers and/or clients are
conducted in accordance with ethical standards, policy and guidelines.
4. Company resources are used in accordance with transparent company
ethical standard, policies and guidelines.
CONTENTS:

Concept of work values/ethics


Company policies and guidelines
Work ethical standard
Company/industry resources
Work practices

CONDITIONS:
The students/ trainees must be provided with the following

Writing materials (pens & paper)


References (books)
Modules

METHODOLOGIES:

Interactive lecture
Group discussion
Structured activity
Demonstration

ASSESSMENT METHODS:

Role play
Interview
Written examination

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO3. DEAL WITH ETHICAL PROBLEMS


ASSESSMENT CRITERIA:
1. Company ethical standards, organizational policy and guidelines on the
prevention and reporting of unethical conduct are accessed and applied in
accordance with transparent company ethical standard, policies and
guidelines.
2. Work incidents/situations are reported and/or resolved in accordance with
company protocol/guidelines
3. Resolution and/or referral of ethical problems identified are used as
learning opportunities.
CONTENTS:

Companys identified ethical problems


Work incidents/situation
Standard operating procedures
Report writing and documentation

CONDITIONS:
The students/trainees must be provided with the following

Writing materials (pens & paper)


References (books)
Modules

METHODOLOGIES:

Interactive lecture
Self-paced/modular
Role play/simulation
Group discussion

ASSESSMENT METHODS:

Demonstration
Interview
Written examination

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO4. MAINTAIN INTEGRITY OF CONDUCT IN THE WORKPLACE


ASSESSMENT CRITERIA:
1. Personal work practices and values are demonstrated consistently with
acceptable ethical conduct and companys core values.
2. Instructions to co-workers are provided based on ethical, lawful and
reasonable directives
3. Company values/practices are shared with co-workers using appropriate
behavior and language.
CONTENTS:

Fundamental rights at work including gender sensitivity


Work responsibilities/job functions
Corporate social responsibilities
Human relations
Interpersonal relations
Value formation
Professional code of conduct and ethics

CONDITIONS:
The students/trainees must be provided with the following

Writing materials (pens & paper)


References (books)
Modules

METHODOLOGIES:

Interactive lecture
Self-paced/modular
Role play/simulation
Group discussion

ASSESSMENT METHODS:

Demonstration
Interview
Written examination

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

MODULE OF INSTRUCTION

Date Issued:

BASIC 1.4

UNIT OF COMPETENCY :

PRACTICE HOUSEKEEPING PROCEDURES

MODULE TITLE

PRACTICING HOUSEKEEPING PROCEDURES

MODULE DESCRIPTOR :

This module covers the knowledge, skills and attitudes


required to apply the basic housekeeping procedures.

NOMINAL DURATION

10 hours

CERTIFICATE LEVEL

NC I

PREREQUISITE

None

SUMMARY OF LEARNING OUTCOMES:


Upon completion of this module, the trainee/student must be able to:
LO1. Sort and remove unnecessary items
LO2. Arrange items
LO3. Maintain work area, tools and equipment
LO4. Follow standardized work process and procedures
LO5. Perform work spontaneously

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO1. SORT AND REMOVE UNNECESSARY ITEMS


ASSESSMENT CRITERIA:
1. Reusable, recyclable materials are sorted in accordance with
company/office procedures.
2. Unnecessary items are removed and disposed of in accordance with
company or office procedures.
CONTENTS:

Principles of 5S
Safety signs and symbols
Environmental requirements relative to work safety
Accident/Hazard reporting procedures

CONDITIONS:
The students/ trainees must be provided with the following:

Workplace
Writing materials (pens & paper)
References (books)
Modules

METHODOLOGIES:

Lecture
Group discussion
Role play
Self-paced (modular) instruction

ASSESSMENT METHODS:

Written examination
Demonstration
Observation
Interviews/questioning

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO2. ARRANGE ITEMS


ASSESSMENT CRITERIA:
1. Items are arranged in accordance with company/office housekeeping
procedures
2. Work area is arranged according to job requirements.
3. Activities are prioritized based on instructions.
4. Items are provided with clear and visible identification marks based on
procedure.
5. Safety equipment and evacuation passages are kept clear and accessible
based on instructions.
CONTENTS:

Principles of 5S
Safety signs and symbols
Environmental requirements relative to work safety
Accident/Hazard reporting procedures

CONDITIONS:
The students/trainees must be provided with the following

Writing materials (pens & paper)


References (books)
Modules

METHODOLOGIES:

Lecture
Group discussion
Role play
Self-paced (modular) instruction

ASSESSMENT METHODS:

Written examination
Demonstration
Observation
Interviews/questioning

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO3. MAINTAIN WORK AREA, TOOLS AND EQUIPMENT


ASSESSMENT CRITERIA:
1. Cleanliness and orderliness of work area is maintained in accordance with
company/office procedures.
2. Tools and equipment are cleaned in accordance with manufacturers
instructions/manual.
3. Minor repairs are performed on tools and equipment in accordance with
manufacturers instruction/manual.
4. Defective tools and equipment are reported to immediate supervisor.
CONTENTS:

Principles of 5S
Safety signs and symbols
Environmental requirements relative to work safety
Accident/Hazard reporting procedures

CONDITIONS:
The students/trainees must be provided with the following:

Writing materials (pens & paper)


References (books)
Modules

METHODOLOGIES:

Lecture
Group discussion
Role play
Self-paced (modular) instruction

ASSESSMENT METHODS:

Written examination
Demonstration
Observation
Interviews/questioning

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO4. FOLLOW STANDARDIZED WORK PROCESS AND PROCEDURES


ASSESSMENT CRITERIA:
1. Materials for common use are maintained in designated area based on
procedures.
2. Work is performed according to standard work procedures.
3. Abnormal incidents are reported to immediate supervisor.
CONTENTS:

Work processes and procedures


General occupational health and safety principles and legislation
Accident/hazard reporting procedures

CONDITIONS:
The students/trainees must be provided with the following

Writing materials (pens & paper)


References (books)
Modules

METHODOLOGIES:

Lecture
Group discussion
Self-paced (modular) instruction

ASSESSMENT METHODS:

Demonstration
Interview
Written examination
Observation

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO5. PERFORM WORK SPONTANEOUSLY


ASSESSMENT CRITERIA:
1. Work is performed as per instruction.
2. Company and office decorum are followed and complied with.
3. Work is performed in accordance with occupational health and safety
(OHS) requirements.
CONTENTS:

Work processes and procedures


General occupational health and safety principles and legislation
Accident/hazard reporting procedures

CONDITIONS:
The students/trainees must be provided with the following

Writing materials (pens & paper)


References (books)
Modules

METHODOLOGIES:

Lecture
Group discussion
Self-paced (modular) instruction

ASSESSMENT METHODS:

Demonstration
Interview
Written examination
Observation

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

MODULE OF INSTRUCTION

Date Issued:

COMMON 2.1

UNIT OF COMPETENCY :

APPLY APPROPRIATE SEALANT/ADHESIVE

MODULE TITLE

APPLYING APPROPRIATE SEALANT/ADHESIVE

MODULE DESCRIPTION :

This module covers the knowledge, skills and attitude


required in the selection and application of
sealant/adhesives.

NOMINAL DURATION

3 hours

CERTIFICATE LEVEL

NC I

PREREQUISITE

None

SUMMARY OF LEARNING OUTCOMES:


Upon completion of the module the trainees/student should be able to:
LO1. Identify appropriate sealant/adhesive
LO2. Prepare surface for sealant/adhesive application
LO3. Store unused and dispose used sealant/adhesive

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO1. IDENTIFY APPROPRIATE SEALANT/ADHESIVE


ASSESSMENT CRITERIA:
1. Sealant/adhesive selected in line with job requirements and manufacturers
specification.
2. Sealant/adhesive checking is performed to ensure that product is fit for
use.
CONTENTS:

Use of sealant and adhesive


Types and classification of sealant and adhesives

CONDITION:
Students/trainees must be provided with the following:

Equipment/tools/instruments
- Vehicle
- Car lift/bay
- Putty knife
- Gloves
- Apron
- Mask
- Scraper
Supplies/materials
- Gasket
- Ribbon sealer
- Different types of sealant/adhesives
- Silicon
Instructional materials
- Reference books
- Learning materials
- Modules

METHODOLOGIES:

Lecture/demonstration
Dualized training
Distance learning

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

ASSESSMENT METHODS:

Written/oral examinations
Direct observation
Project method
Interview

Revision No.: 1

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO2. PREPARE SURFACE FOR SEALANT/ADHESIVE APPLICATION


ASSESSMENT CRITERIA:
1. Surface materials are identified as per construction
2. Surface is cleaned and free of moisture, dust and other foreign matters to
ensure maximum adhesion or seal.
3. Sealant/adhesive is applied evenly on the surface in line with
manufacturers specification
CONTENTS:

Types of surface material and appropriate sealant/adhesive to be used.


Techniques and procedures in preparing surfaces for sealant/adhesive.
Techniques and procedures in applying sealant/adhesive

CONDITION:
Students/trainees must be provided with the following:

Equipment/tools/instruments
- Vehicle
- Putty knife
- Gloves
- Apron
- Mask
- Scraper
- Sander
Supplies/materials
- Paper
- Pencil
- Solvent
- Sand paper
Instructional materials
- Reference books
- Learning materials
- Modules
- CDs, VHS tapes, transparencies

METHODOLOGIES:

Lecture/demonstration
Dualized training
Distance learning

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

ASSESSMENT METHODS:

Written/oral examination
Direct observation
Project method
Interview

Revision No.: 1

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO3. STORE UNUSED AND DISPOSE USED SEALANT/ADHESIVE


ASSESSMENT CRITERIA:
1. Sealant/adhesive are stored as per prescribed procedure
2. Wastes are disposed as per workshop standard operating procedures.
CONTENTS:

Sealant/adhesive storing procedures.


Waste disposal standard procedures
Hazards associated with improper waste disposal

CONDITION:
Students/trainees must be provided with the following:

Equipment/tools/instruments
- Vehicle
- Car lift/bay
- Putty knife
- Gloves
- Apron
- Mask
- Scraper
- Sander
Supplies/materials
- Paper
- Pencil
- Solvent
- Sand paper
Instructional materials
- Reference books
- Learning materials
- Modules
- CDs, VHS tapes, transparencies.

METHODOLOGIES:

Lecture/demonstration
Dualized training
Distance learning

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

ASSESSMENT METHODS:

Written/oral examination
Direct observation
Project method
Interview

Revision No.: 1

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

MODULE OF INSTRUCTION

Date Issued:

COMMON 2.2

UNIT OF COMPETENCY :

MOVE AND POSITION VEHICLE

MODULE TITLE

MOVING AND POSITIONING VEHICLE

MODULE DESCRIPTION :

This module covers the knowledge, skills and attitude


needed to move and position vehicle in a workshop.

NOMINAL DURATION

3 hours

CERTIFICATE LEVEL

NC I

PREREQUISITE

None

SUMMARY OF LEARNING OUTCOMES

Upon completion of the module the trainees/student should be able to:


LO1. Prepare vehicle for driving
LO2. Move and position vehicle
LO3. Check the vehicle

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO1. PREPARE VEHICLE FOR DRIVING


ASSESSMENT CRITERIA:
1. Correct check-up procedures performed based on vehicle manufacturers
standard.
CONTENTS:

Safety in driving.
Engine system check up procedures.
Tire inflation pressure specification.
Belt tension checking procedures.
Drivers code and conduct.

CONDITIONS:
Students/trainees must be provided with the following:

Equipment/tools/instrument
- Good running condition vehicle
- Car lift/bay
- Belt tension gauge
Supplies/materials
- Paper
- Pencil
- Brake fluid/engine oil/coolant
Instructional materials
- Reference books
- Learning guides
- Modules
- CDs, VHS tapes, transparencies

METHODOLOGIES:

Lecture
Demonstration
Dualized training
Distance learning
Film viewing

ASSESSMENT METHODS:

Written and/or oral examination


Direct observation
Project-based
Interview

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO2. MOVE AND POSITION VEHICLE


ASSESSMENT CRITERIA:
1. Select vehicle to be moved or re-position.
2. Drive the vehicle to appropriate location.
3. Park vehicle following parking safety techniques and procedure.
CONTENTS:

Starting an engine
Shifting gears.
Steering vehicle
Brake application
Driving skills

CONDITIONS:
Students/trainees must be provided with the following:

Equipment/tools/instrument
- Functional, good running condition light vehicle
- Car lift/bay
- Belt tension gauge
Supplies/materials
- Paper
- Pencil
Instructional materials
- Reference books
- Learning guides
- Modules
- CDs, VHS tapes, transparencies

METHODOLOGIES:

Lecture/demonstration
Dualized training
Distance learning

ASSESSMENT METHODS:

Written/oral examination
Direct observation
Project-based
Interview

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

LO3. CHECK THE VEHICLE


ASSESSMENT CRITERIA:
1. Vehicle position checked as per requirement.
2. Vehicle checked for external damage.
CONTENTS:

Oil level
Brake fluid level
Battery electrolytes
Tire pressure
Clutch fluid
Position of driving gear
Lighting and warning devices

CONDITIONS:
Student/trainees must be provided with the following:

Equipment/tools/instrument
- Functional, good running condition light vehicle
- Car lift/ bay
Supplies/materials
- Paper
- Pencil
Instructional materials
- Reference books
- Learning guides
- Modules
- CDs, VHS tapes, transparencies

METHODOLOGIES:

Lecture and or demonstration


Dualized training
Distance learning
Film viewing

ASSESSMENT METHODS:

Written and/or oral examination


Direct Observation
Project-based
Interview

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

MODULE OF INSTRUCTION

Date Issued:

COMMON 2.3

UNIT OF COMPETENCY :

PERFORM MENSURATION AND CALCULATION

MODULE TITLE

PERFORMING MENSURATION AND CALCULATION

MODULE DESCRIPTION :

This module covers the knowledge, skills and attitudes


in identifying, caring, handling and using of measuring
instrument.

NOMINAL DURATION

4 hours

CERTIFICATE LEVEL

NC I

PREREQUISITE

None

SUMMARY OF LEARNING OUTCOMES

Upon completion of the module the trainees/student should be able to:


LO1. Select measuring instrument and carry out measurement and
calculations
LO2. Maintain measuring instruments.

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO1. SELECT MEASURING INSTRUMENT AND CARRY OUT MEASUREMENT


AND CALCULATIONS
ASSESSMENT CRITERIA:
1.
2.
3.
4.

Object or component to be measured is identified.


Correct specifications are obtained from relevant source.
Measuring tools are selected in line with job requirements.
Accurate measurements are obtained in accordance with the job
requirements.
5. Calculations needed to complete work/task are performed using the four
fundamental operation of addition (+), subtraction (-),multiplication (x) and
division (/).
6. Numerical computation is self-checked and corrected for accuracy.
7. Instruments are read to the limit of accuracy of the tool
CONTENTS:

Types of measuring instruments and applications.


Techniques in measuring parts/components.
Methods of calculating/solving mathematical problems.
Conversion of units of measurement from English-metric and vice versa.
Techniques in determining tolerance/allowance of parts/components
Calibrating and using testing instruments.
Solving problems using formulas.
Finding areas of different geometrical figures.

CONDITIONS:

Equipment/tools/instrument
- Precise measuring instruments- vernier caliper, micrometer, bore
gauge, feeler gauge
- Calculator
- Calipers-vernier, micrometer, bore gauge, feeler gauge
- Steel rule, push rule
Supplies/materials
- Pencil
- Paper
- Models of engine parts/components
- Engine parts/components
Instructional materials
- Reference books
- Learning guides
- Modules

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

METHODOLOGIES:

Lecture
Demonstration
Exercises

ASSESSMENT METHODS:

Written and oral examination


Direct observation

Revision No.: 1

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO2. MAINTAIN MEASURING INSTRUMENTS


ASSESSMENT CRITERIA:
1. Measuring instruments are kept free from corrosion.
2. Measuring instruments are not dropped to avoid damage.
3. Measuring instruments are cleaned before and after using.
CONTENTS:

Handling and caring of measuring instruments.


Calibrating measuring instrument.
Safe handling and procedures in using measuring instruments.
Storing of measuring instruments.

CONDITIONS:
Students/trainees must be provided with the following:

Equipment/tools/instrument
- Computer
- VHS player
- OHP
- Vernier calipers, micrometer, bore gauge, feeler gauge
- Steel rule, push rule
Supplies/materials
- Paper
- Pencil
- Engine parts
Instructional materials
- Reference books
- Learning guides
- Modules
- CDs VHS tapes, Transparencies

METHODOLOGIES:

Lecture
Demonstration
Simulation

ASSESSMENT METHODS:

Written examination
Direct observation
Oral Examination

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

MODULE OF INSTRUCTION

Date Issued:

COMMON 2.4

UNIT OF COMPETENCY :

READ, INTERPRET AND APPLY SPECIFICATION


AND MANUALS

MODULE TITLE

READING, INTERPRETING AND APPLYING


SPECIFICATION AND MANUALS

MODULE DESCRIPTION :

This module deals with identifying, interpreting and


applying service specification manuals, maintenance
procedure manuals and periodic maintenance manual.

NOMINAL DURATION

4 hours

CERTIFICATE LEVEL

NC I

PREREQUISITE

None

SUMMARY OF LEARNING OUTCOMES

Upon completion of the module the trainees/student should be able to:


LO1. Identify/accessed manuals and interpret data and specification
LO2. Apply information accessed in manual
LO3. Store manual

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO1. IDENTIFY AND ACCESS MANUAL/SPECIFICATION


ASSESSMENT CRITERIA:
1. Appropriate manuals are identified and accessed as per job requirements.
2. Version and date of manual are checked to ensure correct specification and
procedure are identified.
3. Relevant sections, chapters of manuals/specifications are located in
relation to the work to be conducted.
4. Information and procedure in the manual are interpreted in accordance with
industry practices.
CONTENTS:
Identifying appropriate manuals.
Types of manuals used in automotive industry.
Identification of symbols used in the manuals.
Identification of units of measurements.
Knowledge and techniques in accessing data and specifications as per job
requirements.
Procedure / techniques in interpreting data and specifications.
CONDITIONS:
Students/trainees must be provided with the following:
Supplies and materials:
- manufacturing specifications
- repair manual
- maintenance manual
- periodic maintenance manual
Instructional materials
- reference books
- professional emergency
- learning guides
- modules
- CDs, VHS tapes, transparencies
METHODOLOGIES:
Lecture/demonstration
Dualized training
Distance learning

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

ASSESSMENT METHODS:
Written/oral examinations
Direct observation
Project method
Interview

Revision No.: 1

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO2. APPLY INFORMATION ACCESSED IN MANUAL


ASSESSMENT CRITERIA:
1. Manual is interpreted according to job requirements.
2. Work steps are correctly identified in accordance with manufacturer
specifications.
3. Manual data are applied according to the given task.
4. All correct sequencing and adjustments are interpreted in accordance with
information contained on the manual or specifications.
CONTENTS:
Interpreting appropriate data and specifications.
Applying data and specification accessed from the manuals as required in
the given task.
CONDITIONS:
The students/trainees must be provided with the following:
Supplies and materials
- manufacturing specifications
- repair manual
- maintenance manual
- periodic maintenance manual
Instructional materials
- reference books
- learning guides
- modules
- CDs, VHS tapes, transparencies
METHODOLOGIES:
Lecture/demonstration
Dualized training
Distance learning
ASSESSMENT METHODS:
Written/oral examinations
Direct observation
Project method
Interview

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO3. STORE MANUAL


ASSESSMENT CRITERIA:
1. Manual or specifications are stored appropriately to ensure prevention of
damage, ready access and updating of information when required in
accordance with company requirements.
CONTENTS:
Techniques in storing manuals.
Procedures in maintaining manuals.
CONDITIONS:
Students/trainees must be provided with the following:
Supplies/materials
- manufacturing specifications
- repair manual
- maintenance manual
- periodic maintenance manual
Instructional materials
- reference books
- learning guides
- modules
- CDs, VHS tapes, transparencies
METHODOLOGIES:
Lecture/demonstration
Dualized training
Distance learning
ASSESSMENT METHODS:
Written/oral examinations
Direct observation
Project method
Interview

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

MODULE OF INSTRUCTION

Date Issued:

COMMON 2.5

UNIT OF COMPETENCY :

USE AND APPLY LUBRICANT/COOLANT

MODULE TITLE

USING AND APPLYING LUBRICANT/COOLANT

MODULE DESCRIPTION :

This module covers the knowledge, skills and attitudes


required in selecting and applying different types of
lubricants.

NOMINAL DURATION

3 hours

CERTIFICATE LEVEL

NC I

PREREQUISITE

None

SUMMARY OF LEARNING OUTCOMES

Upon completion of the module the trainees/student should be able to:


LO1. Identify types of lubricants/coolant
LO2. Use and apply lubricants/coolant

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO1. IDENTIFY TYPE OF LUBRICANT/COOLANT


ASSESSMENT CRITERIA:
1. Correct information on lubrication schedule is accessed and interpreted
from appropriate manufacturers specifications manuals
2. Type and quantity of lubricants/coolant is identified as per job
requirements.
CONTENTS:

Lubrication schedules
Uses of coolants
Properties of lubricant and coolant
Types of lubricant and application
Hazards associated with lubricants

CONDITIONS:
Students/trainees must be provided with the following:

Supplies/materials
- Engine oil
- Gear oil
- Coolant/water

Instructional materials
- Reference books
- Periodic maintenance
- Lubricating schedule
- Learning guides
- Modules
- CDs, VHS, tapes, transparencies

METHODOLOGIES:

Lecture/demonstration
Dualized training
Distance Learning

ASSESSMENT METHODS:

Written/oral examination
Direct observation
Project method
Interview

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO2. USE AND APPLY LUBRICANT/COOLANT


ASSESSMENT CRITERIA:
1. Correct procedure for change of lubricant is identified following
manufacturers specification or manual
2. Correct tools and equipment are selected and used in line with job
requirements
3. Existing lubricants is removed and replaced with specified types and
quantity of new materials in line with manufacturers specification
4. Safe procedure and use of PPE is observed when removing or replacing
lubricant
5. Used lubricants are disposed in accordance with environmental guidelines
6. Work is checked in line with company SOP.
CONTENTS:

Lubrication schedule
Hazards associated with lubricant
Lubrication procedure
Techniques in handling lubricants
Personal safety procedures
Use and care of tools and equipment

CONDITIONS:
Students/trainees must be provided with the following:

Equipment/tools/instruments
- Vehicle
- Engine
- Set of wrenches
- Oiler
- Apron
- Gloves
- Safety shoes
- Goggles
- Grease gun
Supplies/materials
- Engine oil
- Grease
- Gear oil
- Power steering fluid
- Radiator coolant
3. Instructional materials
- Reference books

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Periodic maintenance manual


Service manual
Learning guides
Modules
CDs, VHS, tapes, transparencies

METHODOLOGIES:

Lecture/demonstration
Dualized training
Distance Learning

ASSESSMENT METHODS:

Revision No.: 1

Written/oral examination
Direct observation
Project method
Interview

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

MODULE OF INSTRUCTION

Date Issued:

COMMON 2.6

UNIT OF COMPETENCY :

PERFORM SHOP MAINTENANCE

MODULE TITLE

PERFORMING SHOP MAINTENANCE

MODULE DESCRIPTION :

This module deals with inspecting and cleaning of work


area including tools, equipment and facilities. Storage
of tools and equipment and disposal of used materials
are also incorporated in this competency.

NOMINAL DURATION

3 hours

CERTIFICATE LEVEL

NC I

PREREQUISITE

None

SUMMARY OF LEARNING OUTCOMES

Upon completion of the module the trainees/student should be able to:


LO1. Inspect/clean tools and work area
LO2. Store/arrange tools and shop equipment
LO3. Dispose wastes/used lubricant
LO4. Report damaged tools/equipment

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO1. INSPECT/CLEAN TOOLS AND WORK AREA


ASSESSMENT CRITERIA:
1. Cleaning solvent used as per workshop/tools cleaning requirement.
2. Work area is checked and cleaned.
3. Wet surface or spot in the work area is wiped and dried.
CONTENTS:

Workshop policies
Types and usage of cleaning chemicals.
Safe handling of equipment and tools
Service procedures
Equipment maintenance standards

CONDITIONS:
Students/trainees must be provided with the following:

Open workshop/garage
Well ventilated enclosed work and office area
Wash area and mess hall
Cleaning chemicals
Inventory of equipment and tools
Rugs
Containers for used oils
Vehicle
Oiler

METHODOLOGIES:

Lecture
Demonstration
Self-paced instruction
Dual Training

ASSESSMENT METHODS:

Direct Observation
Practical
Interview
Written examination

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO2. STORE/ARRANGE TOOLS AND SHOP EQUIPMENT


ASSESSMENT CRITERIA:
1. Tools and equipment are checked and stored in their respective shelves/
location.
2. Corresponding labels are posted and visible.
3. Tools are safely secured and logged in the records.
CONTENTS:

Storage and disposal of hazardous/flammable tools/materials


Personal safety procedures
Relevant technical information
Labeling procedures
Principles of total quality management (TQM) and 5S

CONDITIONS:
Students/trainees must be provided with the following:

Tool cabinet
Appropriate tools and equipment
Tool room
Fire extinguishers
Tool kit
Log/record book
Labeling materials

METHODOLOGIES:

Interactive lecture
Dual Training
Self-paced instruction
Simulation

ASSESSMENT METHODS:

Practical
Direct observation
Interview
Written examination

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

LO3. DISPOSE WASTES/USED LUBRICANTS


ASSESSMENT CRITERIA:
1. Containers for used lubricants are visibly labeled.
2. Wastes/used lubricants are disposed as per workshop SOP
CONTENTS:

Effects of automotive wastes to men and its environment.


Waste management and disposal
Cleaning chemicals for grease and lubricants
Labeling procedures and technique

CONDITIONS:
Students/trainees must be provided with the following:

Waste disposal area


Oiler
Handouts for waste management and disposal
Cleaning chemicals for grease and lubricants
Containers for waste and used lubricants

METHODOLOGIES:

Interactive lecture
Dual training
Self-paced instruction
Simulation
Demonstration

ASSESSMENT METHODS:

Direct observation
Simulation
Written examination
Interview

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

LO4. REPORT DAMAGED TOOLS/EQUIPMENT


ASSESSMENT CRITERIA:
1. Complete inventory of tools and equipment is maintained.
2. Damaged tools/equipment/facilities are identified and repair
recommendation is given.
3. Reports prepared have no error/discrepancy.
CONTENTS:

Conducting inventory and preparing records


Maintenance and safe handling of tools and equipment
Maintenance and updating of records and reports

CONDITIONS:
Students/trainees must be provided with the following:

Records and inventory of tools and equipment


Record books
Checklist
Waste disposal reports
Racks for tools

METHODOLOGIES:

Interactive lecture
Dual Training
Self-paced instruction
Simulation

ASSESSMENT METHODS:

Interview
Written examination
Demonstration
Direct observation

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

MODULE OF INSTRUCTION

Date Issued:

COMMON 2.7

UNIT OF COMPETENCY :

PREPARE JOB ESTIMATES/COSTING

MODULE TITLE

PREPARING JOB ESTIMATES/COSTING

MODULE DESCRIPTION :

This module covers the knowledge, skills and attitude


in estimating/costing automotive repair.

NOMINAL DURATION

2 hours

CERTIFICATE LEVEL

NC I

PREREQUISITE

None

SUMMARY OF LEARNING OUTCOMES

Upon completion of the module the trainees/student should be able to:


LO1. Identify nature/scope of work
LO2. Prepare and present estimate

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO1. IDENTIFY NATURE/SCOPE OF WORK


ASSESSMENT CRITERIA:
1. Effective communication skills are applied to determine the nature and
scope of work to be undertaken.
2. Extent of service to be rendered is determined and documented in line with
standard operating procedures (SOP).
CONTENTS:

Standard Operating Procedures in determining the nature and scope of


work to be undertaken.

CONDITIONS:
Students/trainees must be provided with the following:

Learning guides
Appropriate tools
- Calculator
- Paper
- Pen
- Measuring instruments relevant to activity
Modules

METHODOLOGIES:

Lecture
Demonstration
Self-paced instruction

ASSESSMENT METHODS:

Direct Observation
Practical
Interview
Written examination

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO2. PREPARE AND PRESENT ESTIMATES


ASSESSMENT CRITERIA:
1. Type and quantity of supplies, materials and labor required to perform work
are identified in line with job requirements
2. Cost of supplies, materials are obtained from suppliers.
3. Total cost of required services is calculated in line with SOP
4. Estimate is presented to customer in line with SOP.
CONTENTS:

Identifying type and quantity of materials


Negotiating the right deal with suppliers
Calculating and presenting cost estimate

CONDITIONS:
Students/trainees must be provided with the following:

Learning guides
Appropriate tools
- Calculator
- Paper
- Pen
- Measuring instruments relevant to activity
Modules

METHODOLOGIES:

Interactive lecture
Self-paced instruction
Simulation

ASSESSMENT METHODS:

Practical
Direct observation
Interview
Written examination

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

MODULE OF INSTRUCTION

Date Issued:

COMMON 2.8

UNIT OF COMPETENCY :

INTERPRET/DRAW TECHNICAL DRAWING

MODULE TITLE

INTERPRETING/DRAWING TECHNICAL DRAWING

MODULE DESCRIPTION :

This module identifies the competencies required to


draw/interpret basic trade drawing.

NOMINAL DURATION

3 hours

CERTIFICATE LEVEL

NC I

PREREQUISITE

None

SUMMARY OF LEARNING OUTCOMES

Upon completion of the module the trainees/student should be able to:


LO1. Interpret technical drawing
LO2. Select correct technical drawing
LO3. Apply freehand sketching

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO1. INTERPRET TECHNICAL DRAWING


ASSESSMENT CRITERIA:
1.
2.
3.
4.
5.

Components, assemblies or objects are recognized as required.


Dimensions are identified as appropriate to the field of employment.
Instructions are identified and followed as required.
Material and other consumable requirements are identified as required.
Symbols are recognized as appropriate in drawing

CONTENTS:

Basic Technical drawing


Technical plans and Schematic Diagram
Symbols and Abbreviations

CONDITIONS:
Students/trainees must be provided with the following:

Measuring Instruments
Blueprints of plan
Electrical
Mechanical
Learning guides
Modules

METHODOLOGIES:

Lecture
Demonstration
Self-paced instruction

ASSESSMENT METHODS:

Direct Observation
Practical
Interview
Written examination

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO2. SELECT CORRECT TECHNICAL DRAWING


ASSESSMENT CRITERIA:
1. Drawing is checked and validated against job requirements or equipment.
2. Drawing version is checked and validated according to the manual.
CONTENTS:

Drawing symbols and signs

Technical drawing manual


Manufacturers schematic diagram

CONDITIONS:
Students/trainees must be provided with the following:

Measuring Instruments
Blueprints of plan
Manufacturers schematic diagram
Electrical
Mechanical
Learning guides
Modules

METHODOLOGIES:

Interactive lecture
Dual Training
Self-paced instruction
Simulation

ASSESSMENT METHODS:

Practical
Direct observation
Interview
Written examination

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO3. APPLY FREEHAND SKETCHING


ASSESSMENT CRITERIA:
1. Correct freehand sketching is produced using the necessary tools and
materials.
CONTENTS:

Drawing tools and material


Freehand sketching

CONDITIONS:
Students/trainees must be provided with the following:

Drawing plates
Pencil and eraser
Compass
Divider
Rulers
Triangles
Drawing tables
Computer
Scotch tape
Learning guides
Modules

METHODOLOGIES:

Interactive lecture
Dual Training
Self-paced instruction
Simulation

ASSESSMENT METHODS:

Practical
Direct observation
Interview
Written examination

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

MODULE OF INSTRUCTION

Date Issued:

COMMON 2.9

UNIT OF COMPETENCY :

PRACTICE HEALTH, SAFETY AND ENVIRONMENT


PROCEDURES

MODULE TITLE

PRACTICING HEALTH, SAFETY AND


ENVIRONMENT PROCEDURES

MODULE DESCRIPTION :

This module incorporates the work safe regional


guidelines and encompasses competencies necessary
to apply basic safety and emergency procedures to
maintain a safe workplace for staff, customers and
others.

NOMINAL DURATION

2 hours

CERTIFICATE LEVEL

NC I

PREREQUISITE

None

SUMMARY OF LEARNING OUTCOMES

Upon completion of the module the trainees/student should be able to:


LO1. Apply basic safety procedures
LO2. Apply emergency procedures

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO1. APPLY BASIC SAFETY PROCEDURES


ASSESSMENT CRITERIA:
1. Policies and procedures to achieve a safe working environment are
followed and maintained in line with occupational health and safety (OHS)
procedures and according to worksite policy.
2. All unsafe situations are recognized and reported according to worksite
policy.
3. All breakdowns in relation to machinery and equipment are reported to
supervisor or nominated persons.
4. Fire and safety hazards are identified and precautions are taken or
reported according to worksite policy and procedures.
5. Dangerous goods and substances are identified, handled and stored
according to worksite policy and procedures and OHS requirements
6. Worksite policy regarding manual handling practice is followed
7. Participation in consultative arrangements established by company for
OHS is exercised
CONTENTS:

Occupational Health and Safety Policies and Procedures


Worksite policy in reporting unsafe situations
Reporting of breakdown to machineries and equipment
Identifying fire and safety hazards
Consultative arrangements on OHS exercise

CONDITIONS:
Students/trainees must be provided with the following:

Simulated Workplace
Hazardous chemicals and/or dangerous goods information
Fire fighting appliance
Fire test facilities
CDs, VHS tapes, transparencies
Learning guides
Modules

METHODOLOGIES:

Lecture
Demonstration
Self-paced instruction

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

ASSESSMENT METHODS:

Direct Observation
Practical
Interview
Written examination

Revision No.: 1

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO2. APPLY EMERGENCY PROCEDURES


ASSESSMENT CRITERIA:
1. Worksite policies and emergency procedures regarding illness or accidents
are identified and applied.
2. Safety alarms are identified.
3. Qualified persons are contacted in the event of accident or sickness of
customers or staff and accident details are documented according to
worksite accident/ injury procedures
4. Worksite evacuation procedures are identified and applied.
CONTENTS:

Workplace Emergency
Emergency Procedures in Common Use
Worksite evacuation procedures

CONDITIONS:
Students/trainees must be provided with the following:

Simulated workplace
Situations requiring safe working practices
Materials, tooling and equipment
CDs, VHS tapes, transparencies
Learning guides
Modules

METHODOLOGIES:

Interactive lecture
Dual Training
Self-paced instruction
Simulation

ASSESSMENT METHODS:

Practical
Direct observation
Interview
Written examination

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

MODULE OF INSTRUCTION

Date Issued:

COMMON 2.10

UNIT OF COMPETENCY :

INSPECT TECHNICAL QUALITY OF WORK

MODULE TITLE

INSPECTING TECHNICAL QUALITY OF WORK

MODULE DESCRIPTION :

This module covers the competence to inspect work


done by other staff, apply quality standards to work,
and protect customer property and interests.

NOMINAL DURATION

3 hours

CERTIFICATE LEVEL

NC I

PREREQUISITE

None

SUMMARY OF LEARNING OUTCOMES

Upon completion of the module the trainees/student should be able to:


LO1. Gather information to carry out inspection
LO2. Inspect and apply quality standards to work
LO3. Achieve quality work outcomes

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO1. GATHER INFORMATION TO CARRY OUT INSPECTION


ASSESSMENT CRITERIA:
1. OH&S requirements, including company regulatory requirements and
personal protection needs are observed throughout the work.
2. Pertinent information are sourced.
3. Different methods are analyzed and those most appropriate to the
circumstances are selected and prepared.
4. Technical and/or calibration requirements for inspection are sourced and
needed equipment is identified and prepared.
CONTENTS:

Workplace Inspection
General Inspection Procedures
OH&S regulations/requirements
Identifying and preparing technical and/or calibration requirements for
inspection

CONDITIONS:
Students/trainees must be provided with the following:

Simulated Workplace
Situations requiring inspections of technical quality
PC access to electronic communication
CDs, VHS tapes, transparencies
Service manual
Parts catalogues
Learning guides
Modules

METHODOLOGIES:

Lecture
Demonstration
Self-paced instruction

ASSESSMENT METHODS:

Direct Observation
Practical
Interview
Written examination

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO2. INSPECT AND APPLY QUALITY STANDARDS TO WORK


ASSESSMENT CRITERIA:
1. Work is identified and confirmed for inspection in accordance with company
quality procedures.
2. Quality Inspections are conducted throughout the course of the work to
ensure quality standards are maintained.
3. Quality standards are applied during work completion to ensure the
treatment of customer property meets industry and / or company standards.
4. Activities are coordinated throughout the workplace in accordance with
company procedures.
5. Documents of work quality are maintained according to company
requirements.
CONTENTS:

Quality procedures for inspections


Conducting quality inspection to meet quality standards
Applying quality standards during work completion
Activity coordination in the workplace
Maintaining documents of work quality

CONDITIONS:
Students/trainees must be provided with the following:

Simulated Workplace
Situations requiring inspections of technical quality
PC access to electronic communication
CDs, VHS tapes, transparencies
Service manual
Parts catalogues
Learning guides
Modules

METHODOLOGIES:

Interactive lecture
Dual Training
Self-paced instruction
Simulation

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

ASSESSMENT METHODS:

Practical
Direct observation
Interview
Written examination

Revision No.: 1

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO3. ACHIEVE QUALITY WORK OUTCOMES


ASSESSMENT CRITERIA:
1. Damage to customer property is avoided through ensuring staff adherence
to quality procedures and use of protective materials at all stages of the
repair or service.
2. Communication pertaining to quality improvements and recommendations
are to be done in accordance with company requirements.
CONTENTS:

Avoiding damage to customer property


Communicating process for quality improvements and recommendations

CONDITIONS:
Students/trainees must be provided with the following:

Simulated Workplace
Situations requiring inspections of technical quality
PC access to electronic communication
CDs, VHS tapes, transparencies
Service manual
Parts catalouges
Learning guides
Modules

METHODOLOGIES:

Interactive lecture
Dual Training
Self-paced instruction
Simulation

ASSESSMENT METHODS:

Practical
Direct observation
Interview
Written examination

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Date Issued:

Revision No.: 1

MODULE OF INSTRUCTION

COMMON 2.11

UNIT OF COMPETENCY :

MAINTAIN QUALITY SYSTEMS

MODULE TITLE

MAINTAINING QUALITY SYSTEMS

MODULE DESCRIPTION :

This module covers the competence to conduct the


final quality check on completed work or orders, report
on the quality of processes and work outcomes, and
implement improvements to work processes.

NOMINAL DURATION

3 hours

CERTIFICATE LEVEL

NC I

PREREQUISITE

None

SUMMARY OF LEARNING OUTCOMES

Upon completion of the module the trainees/student should be able to:


LO1. Conduct final quality check on completed work / orders
LO2. Report on the quality of processes and work outcomes
LO3. Implement improvements to work processes

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO1. CONDUCT FINAL QUALITY CHECK ON COMPLETED WORK/ORDERS


ASSESSMENT CRITERIA:
1. Completed work / orders are checked for compliance with supplier,
company or customer specifications.
2. Level of inspection conducted is appropriate to the size and importance of
the job.
3. Documentation is authorized in accordance with company requirements.
4. Feedback is provided to staff on the quality of their work with equal
emphasis on strengths and weaknesses and opportunities for
development.
CONTENTS:

Quality control
Inspection procedures in checking the quality of work/orders
Documentation and feedback on the quality of work

CONDITIONS:
Students/trainees must be provided with the following:

Simulated Workplace
Situations requiring worksite quality systems maintenance
Worksite quality policies and procedures
Worksite quality documents system
Materials, tooling and equipment
Modules

METHODOLOGIES:

Lecture
Demonstration
Self-paced instruction

ASSESSMENT METHODS:

Direct Observation
Practical
Interview
Written examination

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO2. REPORT ON THE QUALITY OF PROCESSES AND WORK OUTCOMES


ASSESSMENT CRITERIA:
1. Documents are kept according to company quality procedures on
outcomes of quality checks.
2. Quality problems are identified according to company performance
indicators.
3. Information relating to the quality of processes and work outcomes is
provided to appropriate persons on a regular basis.
CONTENTS:

Performance indicator
Quality problems identification
Quality of process and work outcome documenting and reporting

CONDITIONS:
Students/trainees must be provided with the following:

Simulated Workplace
Situations requiring worksite quality systems maintenance
Worksite quality policies and procedures
Worksite quality documents system
Materials, tooling and equipment
Modules

METHODOLOGIES:

Interactive lecture
Dual Training
Self-paced instruction
Simulation

ASSESSMENT METHODS:

Practical
Direct observation
Interview
Written examination

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO3. IMPLEMENT IMPROVEMENTSTO WORK PROCESSES


ASSESSMENT CRITERIA:
1. Staff input is encouraged to generate possible solutions to quality
problems.
2. Options for solving quality problems are generated and the costs and
benefits of each option are evaluated.
3. Recommended solutions to quality problems are discussed with
management
4. Improvements to work processes are implemented according to company
policies and procedures
CONTENTS:

Generating possible solution to problems


Procedures in implementing improvements to work processes

CONDITIONS:
Students/trainees must be provided with the following:

Simulated Workplace
Situations requiring worksite quality systems maintenance
Worksite quality policies and procedures
Worksite quality documents system
Materials, tooling and equipment
Modules

METHODOLOGIES:

Interactive lecture
Dual Training
Self-paced instruction
Simulation

ASSESSMENT METHODS:

Practical
Direct observation
Interview
Written examination

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

MODULE OF INSTRUCTION

Date Issued:

COMMON 2.12

UNIT OF COMPETENCY :

PROVIDE WORK SKILL INSTRUCTIONS

MODULE TITLE

PROVIDING WORK SKILL INSTRUCTIONS

MODULE DESCRIPTION :

This module describes the performance outcomes,


skills and knowledge required to conduct individual and
group instruction and demonstrate work skills, using
existing learning resources in a safe and comfortable
learning environment. The unit also covers the skills
and knowledge required to determine the success of
both the training provided and one's own personal
training performance. It emphasizes the training as
being driven by the work process and context.

NOMINAL DURATION

4 hours

CERTIFICATE LEVEL

NC I

PREREQUISITE

None

SUMMARY OF LEARNING OUTCOMES

Upon completion of the module the trainees/student should be able to:


LO1. Organize instruction and demonstration
LO2. Conduct instruction and demonstration
LO3. Check training performance
LO4. Review personal training performance and finalize documentation

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO1. ORGANIZE INSTRUCTION AND DEMONSTRATION


ASSESSMENT CRITERIA:
1. Gather information about learner characteristics and learning needs.
2. Confirm a safe learning environment.
3. Gather and check instruction and demonstration objectives and seek
assistance if required.
4. Access and review relevant learning resources and learning materials for
suitability and relevance, and seek assistance to interpret the contextual
application.
5. Organize access to necessary equipment or physical resources required
for instruction and demonstration
6. Notify learners of details regarding the implementation of the learning
program and/or delivery plan
CONTENTS:

Identifying learners characteristics and learning needs


Safe learning environments
Instruction and demonstration objectives
Learning resources
Learning materials

CONDITIONS:
Students/trainees must be provided with the following:

Simulated Workplace
Learning resources
Learning materials
Modules

METHODOLOGIES:

Lecture
Demonstration
Self-paced instruction

ASSESSMENT METHODS:

Direct Observation
Practical
Interview
Written examination

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO2. CONDUCT INSTRUCTION AND DEMONSTRATION


ASSESSMENT CRITERIA:
1. Use interpersonal skills with learners to establish a safe and comfortable
learning environment.
2. Follow the learning program and/or delivery plan to cover all learning
objectives.
3. Brief learners on any OHS procedures and requirements prior to and during
training.
4. Use delivery techniques to structure, pace and enhance learning
5. Apply coaching techniques to assist learning
6. Use communication skills to provide information, instruct learners and
demonstrate relevant work skills
7. Provide opportunities for practice during instruction and through work
activities
8. Provide and discuss feedback on learner performance to support learning
CONTENTS:

Learning programs
OHS procedures
Delivery Techniques
Coaching Techniques

CONDITIONS:
Students/trainees must be provided with the following:

Simulated Workplace
Learning resources
Learning materials
Modules

METHODOLOGIES:

Interactive lecture
Dual Training
Self-paced instruction
Simulation

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

ASSESSMENT METHODS:

Practical
Direct observation
Interview
Written examination

Revision No.: 1

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO3. CHECK TRAINING PERFORMANCE


ASSESSMENT CRITERIA:
1. Use measures to ensure learners are acquiring and can use new technical
and generic skills and knowledge.
2. Monitor learner progress and outcomes in consultation with learner.
3. Review relationship between the trainer/coach and the learner and adjust to
suit learner needs.
CONTENTS:

Learning measures
Learner progress and outcome monitoring

CONDITIONS:
Students/trainees must be provided with the following:

Simulated Workplace
Learning resources
Learning materials
Modules

METHODOLOGIES:

Interactive lecture
Dual Training
Self-paced instruction
Simulation

ASSESSMENT METHODS:

Practical
Direct observation
Interview
Written examination

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO4. REVIEW PERSONAL TRAINING PERFORMANCE AND FINALIZE


DOCUMENTATION
ASSESSMENT CRITERIA:
1. Reflect upon personal performance in providing instruction and
demonstration, and document strategies for improvement.
2. Maintain, store and secure learner records according to organizational and
legal requirements.
CONTENTS:

Identifying areas of improvement


Maintaining personal skills development

CONDITIONS:
Students/trainees must be provided with the following:

Simulated Workplace
Learning resources
Learning materials
Modules

METHODOLOGIES:

Interactive lecture
Dual Training
Self-paced instruction
Simulation

ASSESSMENT METHODS:

Practical
Direct observation
Interview
Written examination

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

MODULE OF INSTRUCTION

Date Issued:

COMMON 2.13

UNIT OF COMPETENCY :

IDENTIFY AND SELECT ORIGINAL AUTOMOTIVE


PARTS AND PRODUCTS

MODULE TITLE

IDENTIFYING AND SELECTING ORIGINAL


AUTOMOTIVE PARTS AND PRODUCTS

MODULE DESCRIPTION :

This module covers the competence required to


identify original automotive parts and products based
on evidence from customers and/or other sources
which may include catalogue numbers or samples of
parts/products or their purpose.

NOMINAL DURATION

3 hours

CERTIFICATE LEVEL

NC I

PREREQUISITE

None

SUMMARY OF LEARNING OUTCOMES

Upon completion of the module the trainees/student should be able to:


LO1. Identify the part/product and its end use
LO2. Identify details of the part/product
LO3. Part/product is supplied or ordered for customer

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO1. IDENTIFY THE PART/PRODUCT AND ITS END USE


ASSESSMENT CRITERIA:
1. Available part/product information is gathered, documented and confirmed
with customer.
2. Information gathering techniques is established for proper identification of
part/product.
3. End user or host for the part/product, i.e. vehicle/unit assembly or
vehicle/unit assembly options, is established from an analysis of available
information.
CONTENTS:

Part/product information
Information gathering techniques
Establishing end user or host for the part/product

CONDITIONS:
Students/trainees must be provided with the following:

Simulated Workplace
Information and material identifying and selecting automotive parts and
products
Equipment identifying and selecting automotive parts and products
Activities covering task requirements
Specifications and work instructions
Modules

METHODOLOGIES:

Lecture
Demonstration
Self-paced instruction

ASSESSMENT METHODS:

Direct Observation
Practical
Interview
Written examination

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO2. IDENTIFY DETAILS OF THE PART/PRODUCT


ASSESSMENT CRITERIA:
1. The parts/product cataloguing system is identified and accessed.
2. Part/product is matched accurately with cataloguing information by
accessing and using the catalogue system.
3. Details of identity of the part/product are documented and processed.
CONTENTS:

Part/product cataloguing system


Using part/product catalogue system
Documenting details of the part/product

CONDITIONS:
Students/trainees must be provided with the following:

Simulated Workplace
Information and material identifying and selecting automotive parts and
products
Equipment identifying and selecting automotive parts and products
Activities covering task requirements
Specifications and work instructions
Modules

METHODOLOGIES:

Interactive lecture
Dual Training
Self-paced instruction
Simulation

ASSESSMENT METHODS:

Practical
Direct observation
Interview
Written examination

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO3. PART/PRODUCT IS SUPPLIED OR ORDERED FOR CUSTOMER


ASSESSMENT CRITERIA:
1. Customer accepts process used.
2. Part/product is supplied or ordered if not available.
3. Customer records are updated.
CONTENTS:

Part/product ordering methods


Updating customer records

CONDITIONS:
Students/trainees must be provided with the following:

Simulated Workplace
Information and material identifying and selecting automotive parts and
products
Equipment identifying and selecting automotive parts and products
Activities covering task requirements
Specifications and work instructions
Modules

METHODOLOGIES:

Interactive lecture
Dual Training
Self-paced instruction
Simulation

ASSESSMENT METHODS:

Practical
Direct observation
Interview
Written examination

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

MODULE OF INSTRUCTION

CORE 3.1

UNIT OF COMPETENCY :

PERFORM DIESEL ENGINE TUNE UP

MODULE TITLE

PERFORMING DIESEL ENGINE TUNE UP

MODULE DESCRIPTOR :

This module covers the ability to carry out engine


maintenance in order to keep the vehicle in good
running condition and maintain optimum engine
performance and prevent serious engine trouble.

NOMINAL DURATION

12 hours

QUALIFICATION LEVEL :

NC I

SUMMARY OF LEARNING OUTCOMES:


Upon completion of this module the trainee/student must be able to:
LO1. Measure/Adjust valve tappet clearance
LO2. Test fuel injector and glow plug
LO3. Check/Replace fuel and air filter
LO4. Check /Adjust injection timing
LO5. Check and adjust injection pump setting
LO6. Perform diesel fuel injection bleeding
LO7. Perform compression testing

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO1. MEASURE/ADJUST VALVE TAPPET CLEARANCE


ASSESSMENT CRITERIA:
1. The type of valve mechanism and the relative valve clearances are
determined
2. Valve clearance are measured using appropriate hand tools
3. Valve tappet clearance are adjusted as per service manual specifications
CONTENTS:

Types of valve mechanism


Valve clearance measurement as per service manual
Procedures in measuring valve clearance
Procedures in adjusting valve tappet clearance

CONDITION:
Students/trainees must be provided with the following:

Workplace: real or simulated


Vehicle (running condition)
Diesel engine
Appropriate tools and equipment
Materials relevant to the activity
Manufacturers repair manual or related reference materials

METHODOLOGIES:

Interactive discussion
Dual training
Self-paced instruction
Demonstration

ASSESSMENT METHODS:

Interview
Written examination
Practical demonstration
Direct observation

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO2. TEST FUEL INJECTOR AND GLOW PLUG


ASSESSMENT CRITERIA:
1.
2.
3.
4.

Fuel injector and glow plug are removed if necessary


Fuel injector and glow plug are cleaned to make for a good test connection
Electrical resistance is check/tested using electronic tools in
Machines for testing is used to manually test fuel injectors

CONTENTS:

Fuel injector and glow plug


Procedures in removing fuel injector and glow plug
Procedures in cleaning fuel injector and glow plug
Procedures in testing electrical resistance of fuel injector and glow plug
Procedures and techniques in testing fuel injector manually
Machines used for cleaning and testing fuel injector

CONDITION:
Students/trainees must be provided with the following:

Workplace: real or simulated


Vehicle (running condition)
Diesel engine
Appropriate tools and equipment
Materials relevant to the activity
Manufacturers repair manual or related reference materials

METHODOLOGIES:

Interactive discussion
Dual training
Self-paced instruction
Demonstration

ASSESSMENT METHODS:

Interview
Written examination
Practical demonstration
Direct observation

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO3. CHECK/REPLACE FUEL AND AIR FILTER


ASSESSMENT CRITERIA:
1. Fuel filter is located as per owners manual
2. Pressure in the fuel line is relieved before disconnecting the fuel filter
3. Fuel filter is removed using appropriate tools
4. Fuel filter is freed of sediments and impurities
5. Fuel filter is replaced in the same position as the old filter
6. Engine is started and check for leaks around the filter
7. Air filter is located as per owners manual
8. Air filter cover is removed and air filter is taken out
9. Air filters is checked for cleanliness
10. Air filter housing is cleaned to blow out the dust using the compressed air
or a vacuum cleaner
11. Air filter is replaced making sure that edges are sealed
12. Air filter cover is replaced
13. Work is completed without causing damaged to other vehicle parts
CONTENTS:

Function of fuel and air filter


Procedures and techniques in checking and replacing fuel filter
Procedures and techniques in checking and replacing air filter
Cleaning procedure of fuel and air filter

CONDITION:
Students/trainees must be provided with the following:

Workplace: real or simulated


Vehicle (running condition)
Diesel engine
Appropriate tools and equipment
Materials relevant to the activity
Manufacturers repair manual or related reference materials

METHODOLOGIES:

Interactive discussion
Dual training
Self-paced instruction
Demonstration

ASSESSMENT METHODS:

Interview
Written examination
Practical demonstration

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Direct observation

Revision No.: 1

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

LO4. CHECK/ADJUST INJECTION TIMING


ASSESSMENT CRITERIA:
1. Injection re-checking timing device is used without error
2. An interpreted result is without error.
3. Timing advance operation is checked
CONTENTS:

Procedures in injection timing.


Timing marks interpretation and application.
Use of SST
Fuel injection marks
Timing result/reference table

CONDITIONS:
Students/trainees must be provided with the following:

Workplace: real or simulated


Vehicle (running condition)
Injection pump
Cleaning materials
SST
Diesel engine
Training manuals
Timing device
Table of timing result

METHODOLOGIES:

Interactive discussion
Dual training
Self-paced instruction
Demonstration
Distance learning

ASSESSMENT METHODS:

Interview
Written examination
Practical demonstration
Direct observation

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO5. CHECK AND ADJUST INJECTION PUMP SETTING


ASSESSMENT CRITERIA:
1.
2.
3.
4.

Injection timing specification/information is accessed


Injection pump setting is checked as per standard procedures
Injection pump setting is adjusted according to specification
Appropriate hand tools are used

CONTENTS:

Timing result/reference table


Appropriate tools used in checking and adjusting injection pump setting
Standard procedures in checking and adjusting injection pump setting

CONDITIONS:
Students/trainees must be provided with the following:

Workplace: real or simulated


Vehicle (running condition)
Injection pump
Cleaning materials
SST
Diesel engine
Training manuals
Timing device
Table of timing result

METHODOLOGIES:

Interactive discussion
Dual training
Self-paced instruction
Demonstration
Distance learning

ASSESSMENT METHODS:

Interview
Written examination
Practical demonstration
Direct observation

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO6. PERFORM DIESEL FUEL INJECTION BLEEDING


ASSESSMENT CRITERIA:
1. Fuel level, line leakage and fuel strainer/filter are checked
2. Air lock free fuel system is determined without error
3. Bleed screw and primer pumps is identified without error
CONTENTS:

Procedures in bleeding injection pump.


Handling of bleeder screw and pump
Handling of equipment such as tester and pressurized gases.

CONDITIONS:
Students/trainees must be provided with the following:

Workplace: real or simulated


Vehicle (running condition)
Injection pump/feed pump
Cleaning materials
SST
Engine
Training manuals
CBLM
Automotive reference books
Gasket
Fender cover

METHODOLOGIES:

Interactive discussion
Dual training
Self-paced instruction
Demonstration
Distance learning

ASSESSMENT METHODS:

Interview
Written examination
Practical demonstration
Direct observation

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO7. PERFORM COMPRESSION TESTING


ASSESSMENT CRITERIA:
1. Engine requirements in compression testing are set up.
2. Specific compression test result is read and interpreted.
3. Corresponding recommendation/prescription is given based on the test
result.
CONTENTS:

Effects of low compression to diesel fuel injection system


Use of compression testing instrument
Procedures in compression testing and precautions
Interpreting results from compression testing

CONDITIONS:
Students/trainees must be provided with the following:

Workplace: real or simulated


Vehicle (running condition)
Injection pump/feed pump
Cleaning materials
SST
Engine
Training manuals
CBLM
Automotive reference books
Timing device
Table of timing result

METHODOLOGIES:

Interactive discussion
Dual training
Self-paced instruction
Demonstration
Distance learning

ASSESSMENT METHODS:

Interview
Written examination
Practical demonstration

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Direct observation

Revision No.: 1

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

MODULE OF INSTRUCTION
UNIT OF COMPETENCY :

PERFORM GAS ENGINE TUNE UP

MODULE TITLE

PERFORMING GAS ENGINE TUNE UP

CORE 3.2

MODULE DESCRIPTOR :

This module covers the ability to carry out gas engine


maintenance in order to keep the vehicle in good
running condition and maintain optimum engine
performance and prevent serious engine trouble.

NOMINAL DURATION

12 hours

QUALIFICATION LEVEL :

NC I

SUMMARY OF LEARNING OUTCOMES:


Upon completion of this module the trainee/student must be able to:
LO1. Measure/adjust valve tappet clearance
LO2. Test spark plug
LO3. Check/replace fuel filter and air cleaner
LO4. Test and replace ignition breaker
LO5. Check and adjust distributor setting
LO6. Set fuel mixture and idle rpm
LO7. Perform compression testing

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO1. MEASURE/ADJUST VALVE TAPPET CLEARANCE


ASSESSMENT CRITERIA:
1. The type of valve mechanism and the relative valve clearances are
determined
2. Valve clearance are measured using appropriate hand tools
3. Valve tappet clearance are adjusted as per service manual specifications
CONTENTS:

Types of valve mechanism


Valve clearance measurement as per service manual
Procedures in measuring valve clearance
Procedures in adjusting valve tappet clearance

CONDITION:
Students/trainees must be provided with the following:

Workplace: real or simulated


Vehicle (running condition)
Diesel engine
Appropriate tools and equipment
Materials relevant to the activity
Manufacturers repair manual or related reference materials

METHODOLOGIES:

Interactive discussion
Dual training
Self-paced instruction
Demonstration

ASSESSMENT METHODS:

Interview
Written examination
Practical demonstration
Direct observation

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO2. TEST SPARK PLUG


ASSESSMENT CRITERIA:
1. Spark plug clearance is adjusted
2. Spark plug is tested
3. Spark plug test result analyzed and appropriate recommendations are
prescribed
CONTENTS:

Procedures in adjusting spark plug clearance.


Procedures in testing spark plug.
Analyzing spark plug spark.
Safety procedures
Timing result/reference table

CONDITION:
Students/trainees must be provided with the following:

Engine mock-up
Feeler gauge
Spark plug wrench
Modules

METHODOLOGIES:

Interactive discussion
Dual training
Self-paced instruction
Demonstration
Distance learning

ASSESSMENT METHODS:

Interview
Written examination
Practical demonstration
Direct observation

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO3. CHECK/REPLACE FUEL AND AIR FILTER


ASSESSMENT CRITERIA:
1. Fuel filter is located as per owners manual
2. Pressure in the fuel line is relieved before disconnecting the fuel filter
3. Fuel filter is removed using appropriate tools
4. Fuel filter is freed of sediments and impurities
5. Fuel filter is replaced in the same position as the old filter
6. Engine is started and check for leaks around the filter
7. Air filter is located as per owners manual
8. Air filter cover is removed and air filter is taken out
9. Air filters is checked for cleanliness
10. Air filter housing is cleaned to blow out the dust using the compressed air
or a vacuum cleaner
11. Air filter is replaced making sure that edges are sealed
12. Air filter cover is replaced
13. Work is completed without causing damaged to other vehicle parts
CONTENTS:

Function of fuel and air filter


Procedures and techniques in checking and replacing fuel filter
Procedures and techniques in checking and replacing air filter
Cleaning procedure of fuel and air filter

CONDITION:
Students/trainees must be provided with the following:

Workplace: real or simulated


Vehicle (running condition)
Diesel engine
Appropriate tools and equipment
Materials relevant to the activity
Manufacturers repair manual or related reference materials

METHODOLOGIES:

Interactive discussion
Dual training
Self-paced instruction
Demonstration

ASSESSMENT METHODS:

Interview
Written examination
Practical demonstration

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Direct observation

Revision No.: 1

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO4. TEST AND REPLACE IGNITION BREAKER


ASSESSMENT CRITERIA:
1. Contact point gap is inspected, adjusted or replaced.
2. Condenser tested and replaced
CONTENTS:

Procedures in inspecting/adjusting/replacing contact point gap.


Procedures in testing and replacing condenser.

CONDITIONS:
Students/trainees must be provided with the following:

Engine mock-up
Volt-ohm-milliammeter (VOM)
Basic hand tools
Feeler gauge

METHODOLOGIES:

Interactive discussion
Dual training
Self-paced instruction
Demonstration
Distance learning

ASSESSMENT METHODS:

Interview
Written examination
Practical demonstration
Direct observation

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

LO5. CHECK AND ADJUST DISTRIBUTOR SETTING


ASSESSMENT CRITERIA:
1.
2.
3.
4.
5.

Dwell angle is adjusted.


Ignition timing is set.
Ignition timing is adjusted.
Safety is observed in using equipment.
Advance timing is checked.

CONTENTS:

Procedures in adjusting dwell angle.


Setting ignition timing.
Procedures in ignition timing.
Procedure in checking advance timing

CONDITIONS:
Students/trainees must be provided with the following:

Engine mock-up
Dwell meter
Tachometer
Basic hand tools
Timing light

METHODOLOGIES:

Interactive discussion
Dual training
Self-paced instruction
Demonstration
Distance learning

ASSESSMENT METHODS:

Interview
Written examination
Practical demonstration
Direct observation

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

LO6. SET FUEL MIXTURE AND IDLE RPM


ASSESSMENT CRITERIA:
1. Air-fuel mixture is adjusted.
2. Engine speed in revolutions per minute (RPM) is checked.
CONTENTS:

Procedures in adjusting idle engine speed.


Adjusting idle fuel mixture

CONDITIONS:
Students/trainees must be provided with the following:

Engine mock-up
Tachometer
Basic hand tools

METHODOLOGIES:

Interactive discussion
Dual training
Self-paced instruction
Demonstration
Distance learning

ASSESSMENT METHODS:

Interview
Written examination
Practical demonstration
Direct observation

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO7. PERFORM COMPRESSION TESTING


ASSESSMENT CRITERIA:
1. Compression test is conducted
2. Test conducted without damage or injury to person or property
3. Compression test result is interpreted and appropriate recommendations
are prescribed.
CONTENTS:

Procedures in compression testing


Safety precaution
Compression specification

CONDITIONS:
Students/trainees must be provided with the following:

Engine mock-up
Compression gauge
Basic hand tools
Manufacturers specification

METHODOLOGIES:

Interactive discussion
Dual training
Self-paced instruction
Demonstration
Distance learning

ASSESSMENT METHODS:

Interview
Written examination
Practical demonstration
Direct observation

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

MODULE OF INSTRUCTION

Date Issued:

CORE 3.3

UNIT OF COMPETENCY :

REMOVE AND REPLACE


ELECTRICAL/ELECTRONICS UNITS/ASSEMBLIES

MODULE TITLE

REMOVING AND REPLACING


ELECTRICAL/ELECTRONICS UNITS/ASSEMBLIES

MODULE DESCRIPTOR :

This module covers competence to remove and


replace units/assemblies, such as headlights, taillights, electrical components, and computer control
units to facilitate body repair activities.

NOMINAL DURATION

16 hours

QUALIFICATION LEVEL :

NC I

SUMMARY OF LEARNING OUTCOMES:


Upon completion of this module the trainee/student must be able to:
LO1. Prepare for work
LO2. Remove electrical/electronic units/assemblies
LO3. Replace electrical/electronic units/assemblies
LO4. Clean up work area and maintain equipment

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO1. PREPARE FOR WORK


ASSESSMENT CRITERIA:
1. Work instructions are used to determine job requirements, including
method, material and equipment.
2. Job specifications are read and interpreted.
3. OHS requirements are observed throughout the work
4. Material for work is selected appropriate to application
5. Equipment and tooling are identified and checked for safe and effective
operation
6. Procedures are determined to minimize waste material and to maximize
energy efficiency.
CONTENTS:

Determining job requirements


OHS requirements related to the job
Selecting material for work appropriate to application
Appropriate equipment and tooling for the job
Procedures to minimize waste material and to maximize energy efficiency

CONDITION:
Students/trainees must be provided with the following:

Vehicle
Electrical units/assemblies
Hand tools
Testing equipment
Manuals and Specifications

METHODOLOGIES:

Interactive discussion
Dual training
Self-paced instruction
Demonstration
Distance learning

ASSESSMENT METHODS:

Interview
Written examination
Practical demonstration
Direct observation

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO 2. REMOVE ELECTRICAL/ELECTRONIC UNITS/ASSEMBLIES


ASSESSMENT CRITERIA:
1. Correct information is accessed and interpreted from
manufacturer/component supplier specifications.
2. Electrical / electronic units / assemblies are removed using approved
methods, tooling and equipment.
3. Assistance from a licensed person must be sought in relation to air
conditioning and LPG/NGV system/ components removal.
4. Removal is completed without causing damage to component or system
5. Removal activities are carried out according to company
procedures/policies
6. Units/assemblies are handled and stored in accordance with
manufacturer/component supplier requirements
CONTENTS:

The electrical/electronic units/assemblies


Procedures in removing electrical/electronic units/assemblies
Proper handling and storing electrical/electronic units/assemblies

CONDITIONS:
Students /trainees must be provided with the following:

Vehicle
Electrical units/assemblies
Hand tools
Testing equipment

METHODOLOGIES:

Interactive discussion
Dual training
Self-paced instruction
Demonstration
Distance learning

ASSESSMENT METHODS:

Interview
Written examination
Practical demonstration
Direct observation

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO 3. REPLACE ELECTRICAL/ELECTRONIC UNITS/ASSEMBLIES


ASSESSMENT CRITERIA:
1. Electrical units/assemblies are replaced using approved methods, tooling
and equipment.
2. Assistance from a licensed person must be sought in relation to air
conditioning and LPG/NGV system/ components replacement.
3. Replacement is completed without causing damage to component or
system.
4. Replacement activities are carried out in accordance with company
procedures/policies
CONTENT:

Procedures in replacing electrical/electronic units/assemblies

CONDITIONS:
Students /trainees must be provided with the following:

Vehicle
Electrical units/assemblies
Hand tools
Testing equipment

METHODOLOGIES:

Interactive discussion
Dual training
Self-paced instruction
Demonstration
Distance learning

ASSESSMENT METHODS:

Interview
Written examination
Practical demonstration
Direct observation

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO 4. CLEAN UP WORK AREA AND MAINTAIN EQUIPMENT


ASSESSMENT CRITERIA:
1. Material that can be reused is collected and stored
2. Waste and scrap is removed following workplace and environmental
procedures
3. Equipment and work area are cleaned and inspected for serviceable
condition in accordance with workplace procedures
4. Unserviceable equipment is tagged and faults identified in accordance with
workplace procedures
5. Operator maintenance us completed in accordance with
manufacturer/component supplier specifications and site procedures
6. Tooling is maintained in accordance with workplace procedures
CONTENT:

Proper storing of reusable materials


Proper tagging of unserviceable equipment
Proper cleaning of tools, equipment and work area
Proper disposal of waste and scrap

CONDITIONS:
Students /trainees must be provided with the following:

Vehicle
Electrical units/assemblies
Hand tools
Testing equipment
Cleaning materials

METHODOLOGIES:

Interactive discussion
Dual training
Self-paced instruction
Demonstration
Distance learning

ASSESSMENT METHODS:

Interview
Written examination
Practical demonstration
Direct observation

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

MODULE OF INSTRUCTION

CORE 3.4

UNIT OF COMPETENCY :

REMOVE AND TAG ENGINE SYSTEM

MODULE TITLE

REMOVING AND TAGGING ENGINE SYSTEM

MODULE DESCRIPTOR :

This module covers the competence to remove and tag


engine system components.

NOMINAL DURATION

16 hours

QUALIFICATION LEVEL :

NC I

SUMMARY OF LEARNING OUTCOMES:


Upon completion of this module the trainee/student must be able to:
LO1. Prepare to remove and tag engine system components
LO2. Remove engine system components
LO3. Tag engine system components

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO1. PREPARE TO REMOVE AND TAG ENGINE SYSTEM COMPONENTS


ASSESSMENT CRITERIA:
1. Nature and scope of work requirements are identified and confirmed.
2. OH&S requirements, including individual National / Local / Territory
regulatory requirements and personal protection needs are observed
throughout the work.
3. Procedures and information such as workshop manuals and specifications,
and required tools and equipment, are sourced
4. Method options are analyzed and those most appropriate to the
circumstances are selected and prepared.
5. Dangers associated working with the removal and tagging of engine
components are observed.
CONTENTS:

Identifying work requirements


OH&S requirements related to the job
Workshop manuals and specifications related to the job
Tools and equipments required for the job
Analyzing and selecting the appropriate method options for the job
Hazards in removing and tagging of engine components

CONDITION:
Students/trainees must be provided with the following:

Vehicle
Engine mock-up
Set of hand tools
Set of hand-held power tools
PPE
Tags
Cleaning materials
Specifications and work instructions

METHODOLOGIES:

Interactive discussion
Dual training
Self-paced instruction
Demonstration
Distance learning

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

ASSESSMENT METHODS:
Interview
Written examination
Practical demonstration
Direct observation

Revision No.: 1

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO 2. REMOVE ENGINE SYSTEM COMPONENTS


ASSESSMENT CRITERIA:
1. Engine system components for removal are identified.
2. Methods for the removal and tagging are implemented in accordance with
manufacturer / component supplier specifications.
3. Components are removed without damage.
4. Inspection of components is carried out.
5. Report is processed in accordance with workplace procedures on
communication.
CONTENTS:

The engine system components/parts and functions


Methods/procedures in removing engine system components
Identifying defective engine components/parts
Workplace procedures in processing reports

CONDITIONS:
Students /trainees must be provided with the following:

Vehicle
Engine mock-up
Set of hand tools
Set of hand-held power tools
PPE
Tags
Cleaning materials
Specifications and work instructions

METHODOLOGIES:

Interactive discussion
Dual training
Self-paced instruction
Demonstration
Distance learning

ASSESSMENT METHODS:

Interview
Written examination
Practical demonstration
Direct observation

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO 3. TAG ENGINE SYSTEM COMPONENTS


ASSESSMENT CRITERIA:
1. Tagging procedures are identified.
2. Material requirements for tagging are identified and support equipment is
identified and prepared.
3. Components are tagged without damage.
CONTENT:

Procedures in tagging engine system components


Observing safety measures

CONDITIONS:
Students /trainees must be provided with the following:

Vehicle
Engine mock-up
Set of hand tools
Set of hand-held power tools
PPE
Tags
Cleaning materials
Specifications and work instructions

METHODOLOGIES:

Interactive discussion
Dual training
Self-paced instruction
Demonstration
Distance learning

ASSESSMENT METHODS:

Interview
Written examination
Practical demonstration
Direct observation

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

MODULE OF INSTRUCTION

CORE 3.5

UNIT OF COMPETENCY :

REMOVE AND TAG STEERING, SUSPENSION AND


BRAKE SYSTEM COMPONENTS

MODULE TITLE

REMOVING AND TAGGING STEERING,


SUSPENSION AND BRAKE SYSTEM
COMPONENTS

MODULE DESCRIPTOR :

This module covers the competence to remove and tag


steering, suspension and brake system components.

NOMINAL DURATION

16 hours

QUALIFICATION LEVEL :

NC I

SUMMARY OF LEARNING OUTCOMES:


At the completion of this module the trainees/student must be able to:
LO1. Prepare to remove and tag steering, suspension and brake system
components.
LO2. Remove steering, suspension and brake system components
LO3. Tag steering, suspension and brake system components

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO1. PREPARE TO REMOVE AND TAG STEERING, SUSPENSION AND BRAKE


SYSTEM COMPONENTS
ASSESSMENT CRITERIA:
1. Nature and scope of work requirements are identified and confirmed.
2. OH&S requirements, including individual National / Local / Territory
regulatory requirements and personal protection needs are observed
throughout the work.
3. Procedures and information such as workshop manuals and specifications,
and required tools and equipment, are sourced.
4. Method options are analyzed and those most appropriate to the
circumstances are selected and prepared.
5. Dangers associated working with the removal and tagging of steering,
suspension and brake system components are observed
CONTENTS:

Identifying work requirements


OH&S requirements related to the job
Workshop manuals and specifications related to the job
Tools and equipments required for the job
Analyzing and selecting the appropriate method options for the job
Hazards in removing and tagging of steering, suspension and brake system
components

CONDITIONS:
Students /trainees must be provided with the following:

Vehicle
Set of hand tools
Set of hand-held power tools
PPE
Tags
Specifications and work instructions

METHODOLOGIES:

Interactive discussion
Dual training
Self-paced instruction
Demonstration
Distance learning

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

ASSESSMENT METHODS:

Interview
Written examination
Practical demonstration
Direct observation

Revision No.: 1

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO2. REMOVE STEERING, SUSPENSION AND BRAKE SYSTEM COMPONENTS


ASSESSMENT CRITERIA:
1. Steering, suspension and brake system components for removal are
identified.
2. Methods for the removal and tagging are implemented in accordance with
manufacturer / component supplier specifications.
3. Components are removed without damage.
4. Inspection of components is carried out.
5. Report is processed in accordance with workplace procedures on
communication.
CONTENTS:

Parts and functions of:


- Steering system
- Suspension system
- Brake system
Procedures in removing:
- Steering system
- Suspension system
- Brake system
Observing safety measures
Identifying defective steering, suspension and brake system parts
Workplace procedures in processing reports

CONDITIONS:
Students /trainees must be provided with the following:

Vehicle
Set of hand tools
Set of hand-held power tools
PPE
Tags
Specifications and work instructions

METHODOLOGIES:

Interactive discussion
Dual training
Self-paced instruction
Demonstration
Distance learning

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

ASSESSMENT METHODS:

Interview
Written examination
Practical demonstration
Direct observation

Revision No.: 1

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO3. TAG STEERING, SUSPENSION AND BRAKE SYSTEM COMPONENTS


ASSESSMENT CRITERIA:
1. Tagging procedures are identified.
2. Material requirements for tagging are identified and support equipment is
identified and prepared.
3. Components are tagged without damage.
CONTENTS:

Procedures in tagging:
- Steering system
- Suspension system
- Brake system
Observing safety measures

CONDITIONS:
Students /trainees must be provided with the following:

Vehicle
Set of hand tools
Set of hand-held power tools
PPE
Tags
Specifications and work instructions

METHODOLOGIES:

Interactive discussion
Dual training
Self-paced instruction
Demonstration
Distance learning

ASSESSMENT METHODS:

Interview
Written examination
Practical demonstration
Direct observation

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

MODULE OF INSTRUCTION

Date Issued:

CORE 3.6

UNIT OF COMPETENCY :

REMOVE AND TAG TRANSMISSION SYSTEM


COMPONENTS

MODULE TITLE

REMOVING AND TAGGING TRANSMISSION


SYSTEM COMPONENTS

MODULE DESCRIPTON :

This module covers the competence to remove and tag


transmission components.

NOMINAL DURATION

16 hours

QUALIFICATION LEVEL :

NC I

SUMMARY OF LEARNING OUTCOMES:


Upon completion of this module the trainees/student must be able to:
LO1. Prepare to remove and tag transmission components
LO2. Remove transmission system components
LO3. Tag transmission components.

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO1. PREPARE TO REMOVE AND TAG TRANSMISSION COMPONENTS


ASSESSMENT CRITERIA:
1. Nature and scope of work requirements are identified and confirmed
2. OH&S requirements, including individual National / Local / Territory
regulatory requirements and personal protection needs are observed
throughout the work.
3. Procedures and information such as workshop manuals and specifications,
and required tools and equipment, are sourced.
4. Method options are analyzed and those most appropriate to the
circumstances are selected and prepared.
5. Dangers associated working with the removal and tagging of transmission
components are observed.
CONTENTS:

Identifying work requirements


OH&S requirements related to the job
Workshop manuals and specifications related to the job
Tools and equipments required for the job
Analyzing and selecting the appropriate method options for the job
Hazards in removing and tagging of transmission components

CONDITIONS:
Students/trainees must be provided with the following:

Vehicle
Set of hand tools
Set of hand-held power tools
PPE
Tags
Specifications and work instructions

METHODOLOGIES:

Interactive discussion
Dual training
Self-paced instruction
Demonstration
Distance learning

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

ASSESSMENT METHODS:

Interview
Written examination
Practical demonstration
Direct observation

Revision No.: 1

Date Issued:

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO2. REMOVE TRANSMISSION SYSTEM COMPONENTS


ASSESSMENT CRITERIA:
1. Transmission components for removal are identified.
2. Methods for the removal and tagging are implemented in accordance with
manufacturer / component supplier specifications.
3. Components are removed without damage.
4. Inspection of components is carried out
5. Report is processed in accordance with workplace procedures on
communication
CONTENTS:

Parts and functions of transmission system components


Procedures in removing transmission system components
Observing safety measures
Identifying defective transmission system parts
Workplace procedures in processing reports

CONDITIONS:
Students/trainees must be provided with the following:

Vehicle
Set of hand tools
Set of hand-held power tools
PPE
Tags
Specifications and work instructions

METHODOLOGIES:

Interactive discussion
Dual training
Self-paced instruction
Distance learning
Demonstration

ASSESSMENT METHODS:

Interview
Written examination
Practical demonstration
Direct observation

AUTOMOTIVE
SERVICING NC I
Course Title
Effectivity
SY 2015

Issue no.: 01
Series 2015

Revision No.: 1

Date Issued:

LO3. TAG TRANSMISSION COMPONENTS


ASSESSMENT CRITERIA:
1. Tagging procedures are identified.
2. Material requirements for tagging are identified and support equipment is
identified and prepared.
3. Components are tagged without damage.
CONTENTS:

Procedures in tagging transmission system components


Observing safety measures

CONDITIONS:
Students/trainees must be provided with the following:

Vehicle
Set of hand tools
Set of hand-held power tools
PPE
Tags
Specifications and work instructions

METHODOLOGIES:

Interactive discussion
Dual training
Self-paced instruction
Distance learning
Demonstration

ASSESSMENT METHODS:

Interview
Written examination
Practical demonstration
Direct observation

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