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Build, configure, and troubleshoot local area network (LAN), wide area network
(WAN), and other company networks.
Answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person
requests for assistance from users experiencing technical problems.
computers and networks in an office, they are often busy implementing new software to
make the jobs of everyone else more efficient. The work environment for an information
technology specialist is generally in an office. Information technology specialists may have
their own office or work in a cubicle. However, much of their job is spent in other parts of a
building manually fixing any issues other people may have with their computers. They may
also work off-site, even from home, fixing computer issues via a network and their own
computer. They often work with a team of information technology specialists and report to
an information technology supervisor or director. Many offices have a lone information
technology specialist. For workers in this field who work in an office, the hours may be the
regular office hours of Monday through Friday, 8 a.m. to 4 p.m. or 9 a.m. to 5 p.m. However,
many stay after hours, as their job can often only be done when everyone else in the office
is off of his or her computer and network. Information technology specialists may also work
weekends on occasion as a result of this. The tools for working are usually a telephone,
computer, and physical computer hardware and software packages.
Requirements for being an information technology specialist are a bachelor's or master's
degree in information technology. Many are subject to pre-hiring testing. Information
technology specialists must also exemplify a high level of integrity, as businesses must trust
them with all of their information. Information technology specialists have access to all of the
information of a company. Many positions also require prior experience in the information
technology field.
The position of information technology specialist is one that companies simply cannot do
without. Almost everything in business today is run through computers, and these are the
people who handle all of the the issues with computers. They possess an ability that few
others hold, as being able to fix computers and networks requires an understanding of an
entirely different language of code and mathematics.
Coordinate the set-up of data services, as well as phone, computer, and printer
installation.
Maintain, manage, troubleshoot and upgrade computer systems and servers for
performance and security related issues.
Install and update desktops, laptops, PDAs, peripherals, networks, and related
software.
Information technology managers are important to any business that uses a network of
computers for employees to work and communicate with. Their job is very technical and
requires specific training to understand mathematical computer languages. The information
technology manager must be a critical thinker who is capable of leading a very intelligent
team.
The position of information technology manager is found in nearly every industry today.
Computers are used for just about everything, and every network needs information
technology staff to handle them. The information technology manager is the leader of these
teams of expert personnel whose job is to make everyone else's job easier. When there is a
problem with an individual computer or the network that employees use, information
technology personnel must evaluate and solve the issue. The information technology
manager should be able to fix the problems that the rest of the staff cannot figure out.
Information technology managers are also involved with installing or developing new
programs or operating systems for computer networks to continually improve on the
efficiency of the computers and networks that other employees work with. Information
technology managers may be expected to work late after other employees are no longer
using computers in the office, and sometimes on weekends. The information technology
manager is usually exempt from these hours unless there is a problem that none of the
other staff can fix. Otherwise, they generally work typical business hours of Monday through
Friday, 8 a.m. to 4 p.m. The information technology manager presides over his or her team
and reports to either the information technology director, the vice president, or general
manager. Information technology managers work in office buildings and have their own
office. The tools used for working are computers, software, telephones, pens and paper,
and other standard office supplies.
Requirements for this job are usually a master's degree in computer science or information
technology. However, it is possible to work one's way up to the position with a bachelor's
degree. Several years of experience in information technology are also required.
Information technology managers are intelligent people with the ability to lead. They are
able to fix problems that most others cannot. Information technology managers are a
necessary part of any business that uses computers.
Prepare, maintain and keep updated IT procedures and documentation related to our
processes and platforms operations.
Manage resources and processes required to design, plan, and support all
information products and services.
Plan and implement network security, set up firewalls, manage host security, apply
cryptography to network applications, and regulate file permissions.
Install, configure, maintain, and upgrade server operating systems and applications,
for use in websites, data centers, enterprise resource planning, file sharing, etc.
Install, configure, maintain, upgrade, and troubleshoot file, email, and authentication
servers, as well as Internet access and other networked services.
Plan, design, and troubleshoot local and wide area network infrastructure, including
routers, firewalls, switches, gateways, DNS servers, DHCP servers, clustering
solutions, and related hardware, software, and services.
Install, configure, maintain, upgrade, and troubleshoot file, email, and authentication
servers, as well as Internet access and other networked services.
Recommend, install, configure, maintain, and upgrade all computer and networking
software and hardware for use in an office, department, or small company.