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Read the following instruction carefully before responding to the questions given in the examination paper.

!

!

!

!

!

!

!

This exam consists of 75 multiple-choice questions.

Candidate need to score minimum 70 % of the total marks (i.e. 52 out of 75) to pass this examination.

Total duration of this examination is 120 minutes.

Candidate should Tick against only one correct answer in Multiple Choice Questions

There is no negative marking system applicable in this examination.

The examination is an open book examination.

Good luck!

Details to be filled up by the candidates

Date of Exam

Location:

Delhi

Duration:

120 Minutes

Total Marks:

75

Name of Candidate:

Date of Birth:

Contact Number:

Name of organization:

Email Id:

Q.1)

The most significant factor to be considered in establishing Six Sigma project metrics is:

Project timeline

A.

B.

Customer needs

C.

Ease of measurement

D.

Accuracy of measurement

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Page 2 of 13

Q.2)

Q.3)

A business improvement approach

A.

B.

C.

D.

Third party audit

A.

B.

Quality planning

C.

A systematic, independent examination and review to determine whether quality activities and

related results comply with planned arrangements

Cost of customer visits to address defective product

D.

Q.4)

Q.5)

Q.6)

Q.7)

Q.8)

Q.9)

Increasing performance in a Six Sigma Corporation from 3 sigma to 4 sigma would reduce defects per million by a

factor of:

2

A.

B.

C.

10

D.

16

The DPMO for a process is 860. What is the approximate 6 sigma level of the process?

4.2

A.

B.

4.4

C.

4.6

D.

4.8

The calibration sticker

A.

B.

C.

D.

Which of the following distribution is used in situations that have only two possible outcomes?

Binomial

A.

B.

Hypergeometric

C.

Geometric

D.

Weibull

What type of data contains infinite data points that may be displayed on a continuous measurement scale?

Continuous distributions

A.

B.

Statistics

C.

Parameters

D.

Discrete distributions

Which of the following statistical distributions can be used to compare sample means?

Chi-square distribution

A.

B.

Normal distribution

C.

t distribution

D.

Exponential distribution

Probability of 1 or more defects = .69

Probability of 2 or more defects = .34

Probability of 3 or more defects = .12

Probability of 4 or more defects = .03

What is the probability of 2 or fewer defects?

0.34

A.

B.

0.69

C.

0.46

D.

0.88

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Q.11) Determine the 95% confidence interval of a population proportion if 6 defectives were found in a sample size of 100

units.

A.

B.

C.

D.

Q.12) Refer to the drawings below. Which of the following statement can be made regarding the two Venn diagrams?

I. Drawing E represent mutually exclusive events A and B

II. Drawing F represents an intersection between events A and B

III. Drawing E represents a union between events A and B

A.

I only

B.

II only

C.

D.

Beta risk

A.

B.

1-beta risk

C.

level of confidence

D.

1-level of confidence

This distribution shows stratified data and has two distinct peaks

A.

B.

C.

D.

Q.15) Identify the legitimate techniques for assuring data accuracy and integrity form the options below:

I. Avoid unnecessary rounding of data

II. Screen data to remove entry errors

III. Remove outlier data, as they arise

IV. Record data in time sequence, when appropriate

I and IV only

A.

B.

I, II and IV only

C.

D.

Accepting the lot when Sample results are OK.

A.

B.

C.

D.

Q.17) Select the incorrect statement from among the following. The IDs of a certain piece of tubing are normally

distributed with mean 1.00. The proportion of tubing with IDs less than 0.90 is:

Less than the proportion of IDs greater than 0.90

A.

B.

C.

D.

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Q.18) Select the incorrect statement from among the following. The IDs of a certain piece of tubing are normally

distributed with mean 10.00 mm. The proportion of tubing with IDs less than 9.00 mm is:

Less than the proportion of IDs greater than 9.00 mm

A.

B.

C.

D.

Q.19) Which two of the following confidence interval calculations require the use of Z table values?

I. Large sample means

II. Small sample means

III. Variation confidence intervals

IV. Proportion confidence intervals

I and II only

A.

B.

C.

D.

I and IV only

The finished product

A.

B.

C.

The working gage after measuring the part to assure that both the part and measurements are

correct

The working gage for accuracy after measuring a given number of parts

D.

Q.21) What percentage of the area under the standard normal curve is included within (+/-) 1.5 standard deviations from 0?

0.8664

A.

B.

0.75

C.

0.668

D.

0.9332

Q.22) Certain Six Sigma improvement efforts have resulted in the need to replace the existing measurement system and

others have not. What could be reasons for staying with an existing system?

I. Its precise enough

II. No better equipment exists

III. The current measurement is based on count data

IV. The improvement has not been successful

I only

A.

B.

C.

I, II and IV only

D.

Populations

A.

B.

Sample Statistics

C.

Group observations

D.

Population strata

Q.24) Which of the following statements regarding process flow charts is / are accurate?

I. There can be multiple paths through the flowchart

II. there can only be a single process flow start point

III. flow charts can have parallel processes

IV. a flow chart can have multiple end points

I and III only

A.

B.

I, II and IV only

C.

D.

Number of employees wearing green shirts

A.

B.

C.

Diameter of a hole

D.

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Q.26) A process model typically consists of which five input elements from the following options?

I. Machines

II. Materials

III. Power

IV. Methods

V. Environment

VI. Feedback

VII. People

I, II, III and V only

A.

B.

C.

D.

I. Asking why we do it this way

II. Asking what would make it perfect

III. Analysing each step in detail

IV. The use of Pareto diagrams

V. A comparison with processes different than your own

I and V only

A.

B.

II and IV only

C.

III only

D.

IV Only

Q.28) Given the data below is normally distributed, and the population standard deviation is 3.1, what is the 90%

confidence interval for the mean?

22, 23, 19, 17, 29, 25

20.88 - 24.12

A.

B.

20.42 - 24.59

C.

21.65 - 23.35

D.

17.4 - 27.6

I. Defect location check sheet

II. Measles chart

III. Concentration chart

II only

A.

B.

I and II only

C.

D.

I, II and III

Q.30) In a normal distribution, what is the area under the curve between + 0.7 and +1.3 standard deviation units?

0.2903

A.

B.

0.758

C.

0.258

D.

0.1452

Q.31) What table value is normally used to place a confidence interval on the slope of a line in simple linear regression?

t

A.

B.

C.

D.

Chi-square

A.

B.

C.

D.

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Q.33) All multi-vari charts would initially plot a measurement for which of the following categories?

Within batch

A.

B.

Top to bottom

C.

Positional

D.

Cylindrical

Q.34) Ultimate responsibility & ownership for development & maintenance of FMEA is with

Quality

A.

B.

Engineering

C.

Production

D.

Management

Q.35) A study was conducted on the relationship between the speed of different cars and their gasoline mileage. The

correlation coefficient was found to be 0.35. Later, it was discovered that there was a defect in the speedometers and

they had all been set 5 miles per hour to fast. The correlation coefficient was computed using the corrected scores. Its

new value will be:

0.3

A.

B.

0.35

C.

0.4

D.

-0.35

Q.36) Goodness of fit calculations for various distributions have many features in common. Which two of the following are

included?

I. They all use the same DF

II. They all use the same assumed distributions

III. They all use a calculated chi-square test statistic

IV. They are use data values structured in cells

I and II only

A.

B.

C.

D.

It graphically displays the variation in a process

A.

B.

C.

D.

Q.38) The correlation coefficient for Test # 1 equals -0.89 and the correlation coefficient for Test # 2 equals 0.79.

Assuming the tests are in different subject areas, what statement is untrue?

Both tests show a strong correlation

A.

B.

C.

D.

Q.39) The input categories for a classical cause and effect diagram would NOT include:

Maintenance

A.

B.

Manpower

C.

Machine

D.

Material

Q.40) In Ishikawa diagrams, the box at the far right usually contains the:

Problem statement

A.

B.

Environment factors

C.

Methods

D.

Manpower considerations

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Q.41) In order to calculate a performance capability index, what two facts must be known about the process?

I. The specification limits

II. The process average

III. The process standard deviation

IV. The process confidence interval

I and II only

A.

B.

C.

D.

II and IV only

I. Large subgroup sizes would permit an opportunity for process changes with the subgroup

II. they fit onto traditional chart paper very well

III. they are large enough so that averages of data will follow the normal distribution

IV. they permit a separation of within time from time to time variation

II and III only

A.

B.

I and II only

C.

D.

When the standard deviation is low

A.

B.

C.

When CP = PP

D.

Q.44) If it is suspected that a process requiring a process capability determination is not a normal process but appears to be

stable. The least desirable action to take, at this point, would be to:

Advise the customer and request specification changes

A.

B.

C.

D.

Q.45) If it is suspected that a process requiring a process capability determination is not a normal process but all sample

readings appears to be within specs. The least desirable action to take, at this point, would be to:

Continue Process with 100% Inspection

A.

B.

C.

D.

A.

B.

Prevention

C.

Detection

D.

Q.47) Given that resistors are produced in lots of 1000, and that the average number of defective resistors per lot is 12.7,

what are the upper and lower limits for the control chart appropriate for this process?

LCL = 2.0 UCL = 23.4

A.

B.

C.

D.

Q.48) Determine the reported Cpk for a process with a spread of 10 units, an average of 23, and upper and lower

specification limits of 15 and 35 respectively.

1.6

A.

B.

0.8

C.

2.4

D.

1.2

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Q.49) If we drew a large number of samples from a controlled process, we would not be surprised to discover:

I. Some differences among the values of the sample means

II. A distribution of sample means around some central value

III. That many sample means differ from the process average

I only

A.

B.

II only

C.

D.

I, II and III

Q.50) What quality luminary is generally recognized as having created the control chart?

Deming

A.

B.

Shewhart

C.

Juran

D.

Ishikawa

Most processes are not control charted so R bar is not available

A.

B.

The factor d2 works when the process is in control and most processes aren't

C.

D.

X-Bar / Range Chart

A.

B.

C Chart

C.

P Chart

D.

All of these

Q.53) When the process spread is compared with the specification range, which of the following courses of action may

result:

I. Do nothing

II. Center the process

III. Reduce the variability

I only

A.

B.

II only

C.

III only

D.

I, II and III

Q.54) Given a Cp of 1.5 for a process and the same standard deviation and specification limits for the calculation of

capability or performance indices, one would not be surprised to find:

I. CR and PR to be equal

II. CR to be less than PP

III. PR to be less than CP

IV. CP and PP to be equal

I only

A.

B.

I and IV only

C.

D.

Q.55) If Cpk(upper) were determined to be 2.0 and Cpk(lower) were determined to be 1.0, what factual statements can be

made about the process?

I. The process is shifted to the lower

II. A calculation error has been made

III. The process is not stable

IV. Cpk must be reported as 1.0

IV only

A.

B.

I and IV only

C.

D.

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Q.56) Pre-control starts a process specifically centered between:

Process limits

A.

B.

Specification limits

C.

D.

Q.57) If the specifications for a process are unknown but the standard deviation of the process is known to be 1.0, which of

the following can NOT be determined?

I.

II.

III.

IV.

A.

I and II only

B.

C.

D.

Q.58) You are plotting a control chart and the last two of three points are greater than 2 sigma, four out of the last five

points are beyond 1 sigma and eight successive points are on one side of the center line; you should:

Stop the process immediately

A.

B.

C.

D.

Q.59) Compute the upper control limit for an S chart, based on a sample size of 10, if the process is in control with a mean

of 40 and a sample standard deviation of 7.

12

A.

B.

13.3

C.

15.7

D.

21

Q.60) Recognizing the nature of process variability, the process capability target is usually:

Looser than product specifications

A.

B.

C.

D.

Q.61) Six Sigma project methodology normally begins with what initial step?

Problem definition

A.

B.

Define

C.

Project charter

D.

Champion approval

Q.62) For many of the new quality management tools, the typical strength relationship symbols are illustrated via:

A.

B.

C.

D.

Q.63) When selecting potential team members, it is important those candidates:

Are from the same work group

A.

B.

C.

D.

Q.64) In the preparation of a project, efforts should be made to identify and involve various parties affected by the planned

changes. These other parties are known as:

process owners

A.

B.

champions

C.

team leaders

D.

stakeholders

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Q.65) A well-constructed problem statement includes all of the following Except:

Description of current process performance

A.

B.

Proposed solution

C.

D.

Q.66) A new product such as a Pepsi with lemon twist would be considered:

New to the world

A.

B.

C.

A repositioned product

D.

Product improvement

Problem statement

A.

B.

Project scope

C.

Goal statement

D.

Resource required

Providing a consistent target for the team

A.

B.

C.

D.

Q.69) Arrange the following design steps into a logical sequence from start to finish.

I. Measure and determine customer needs and specifications

II. Define the project goals and customer needs specifications

III. Analyze the process options

IV. Verify and validate the design

V. Develop the design details for producing the customer needs

I, II, III, IV, V

A.

B.

II, I, III, V, IV

C.

D.

I, II, V, III, IV

Vision, plan and implement

A.

B.

C.

D.

Q.71) A project has more than one critical path. This means that:

Crashing an event might shorten the project time

A.

B.

C.

D.

Q.72) Which groups of employees in the organization have the most to lose by employee involvement efforts?

Top management

A.

B.

Middle management

C.

D.

Operators

I. Objectives

II. Planning

III. Scheduling

IV. Controlling

I, II and III only

A.

B.

I, II and IV only

C.

D.

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Q.74) Understanding, controlling and improving an organizations processes to create value for all stakeholders would be

called:

The SIPOC diagram

A.

B.

C.

D.

Q.75) In robust design, a factor that can cause unknown variability, or an error in the response factor, is considered a:

Signal factor

A.

B.

Control factor

C.

Noise factor

D.

Response factor

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