Autumn Carey

1809 Elmwood
Carrollton, TX 75006
Ph# (469)765-7608

Objective

To obtain a position in a Managing General Agency that will allow me to make a

meaningful contribution through my commitment to excellence and efficiency, and
eventually become an Underwriter.

Skills & Abilities

Windows 2007; Microsoft Word; QualCorp; Agency Systems; PowerPoint; type 35 wpm;
ability to adapt to challenging and changing environments; ability to effectively work
independently and with a team; efficiently organize tasks; effective customer service
skills and general office skills.

Certifications

Texas General Lines Agent Property and Casualty License # 1592121

Experience

Brazos Specialty Risk, Dallas TX

November 2007 - Present
Insurance Service Representative
Process Cancellations & reinstatements; claims handling; surplus lines taxes; issue
filings at binding; review drivers MVR; light policy issuance; file set up; assisting agents;
assistant to underwriter; order & review inspections; performed miscellaneous task.

Streamline Communications, Garland TX

September 2007 – November 2007
Dispatch
Assist technicians with activating equipment, troubleshooting; schedule/ reschedule
appointments; & etc.

DirecTV, Tulsa Ok
April 2007 –August 2007
Main bank Agent
Answering phones; reviewed client accounts; Set up new accounts; assisted customers
with technical issues; using multiply applications; Scheduled customer appointments;
resolved errors on accounts; taking payment transactions over the phone; Identified and
resolved client concerns; provided customer service; resolved customer complaints;
effectively handled difficult/irate customers.
Dish Network (Echostar), Tulsa Ok
May 2006 – April 2007
Technical Service Representative
Answering phones; reviewed client accounts; Set up new accounts; assisted customers
with technical issues; using multiply applications; Scheduled customer appointments;
resolved errors on accounts; taking payment transactions over the phone; Identified and
resolved client concerns; provided customer service; resolved customer complaints;
effectively handled difficult/irate customers.

Office Depot, Desoto TX & Tulsa

Ok
August 2005 - May 2006
Cashier
Assisting customers around the store; taking payment transactions; selling electronics
and warranties; cleaning the store after hours; provided customer service; Answering
phones; provided assistance to staff members.

Atria, Flowermound TX
May 2005 - July 2005
Caretaker
Assisting the elderly with every day task; cleaning; preparing meals; performed
miscellaneous tasks as assigned.

Texas Truck Insurance, Dallas TX

December 2004- February 2005
File Clerk
Typing, copying; Filing; arranging files in alphabetical and date order; creating labels;
performed clerical and miscellaneous tasks as assigned.

Wal-mart, Lancaster TX
September 2004 – November
2004
Cashier
Maintained daily cash reports and balances; effectively and accurately processed
various payment transactions; Assisted customers around; provided assistance to staff
members.

Education

Desoto High School- Graduated May 2004

References

Available upon request