SRINIVASA GARLAPATI

+91 7036883755 ~ gsa.ba009@gmail.com

~ I.T. Business Analyst ~

Business Analysis /Data Warehousing /Data Analysis /Data Visualization/ Business Intelligence/Agile Scrum
(Multi Domain Expertise Retail, Supply Chain, Insurance)

Location Preference: USA/UK/UAE/India (Hyderabad)

APERCU

Functionally strong & Technically Sophisticated Business System Analyst Professional with 9 years of career,
reflecting strong liaising qualities with hands-on Data Warehouse, Business Intelligence, Data Visualization,
Agile Scrum, Iterative Waterfall Project building capabilities.

Specialize in compliance and best practices for information technology related domains (COBIT).

Expertise at end-to-end project planning, scope management, iteration, release and sprint planning using
agile scrum.

Adept at creating deliverables like Business Requirement Specifications(BRS), High Level

Requirements(HLR), Scope documents, Use cases, Detailed Business Requirements/Functional
Requirement specifications(FRS), Supplementary requirement specifications, User stories, detailed
business designs, data model change requests, source to target mapping documents, test scenarios, test
cases etc.

Accomplished track record at analysing, eliciting and documenting requirements.

Well versed at creating work estimates, scope consolidation, and prioritization.

Accomplished track record of working with data warehouses built on Teradata and Oracle.

Proficient at working with heterogeneous data warehouse migrations.

Adept at writing business rules, data profiling and data analysis using SQL and MS Excel.

Expertise working in Agile Scrum approach of project delivery and adept at conducting scrum meetings.

Proficient at conducting GAP analysis and root cause analysis multipartite systems.

Hands on experience working with cross functional teams like data modellers, architecture review boards,
technical associates and management.

Expertise at handling distributed sprints as a scrum master using tools like Rally Dev, Ice Scrum and
Microsoft Team Foundation Server.

Developed multiple process improvement templates to amalgamate CMMI standards with Agile Scrum.

Proficiency in creating Entity Relationship diagrams, and using UML to facilitate better understanding of project
deliverables.

Hands-on-experience in designing various Business intelligence deliverables such as trending reports,

dashboards, reports for confidence intervals, demographic splits, reconciliation charts, etc.
EMPLOYMENT RECITAL
Mar 2014 to Date with United Health Group, Hyderabad as Lead Business Analyst
Nov 12 to Dec 2013 with Sears Holdings Corporation India, Pune as Sr. Project Lead & Business Analyst
Jul 12 to Nov 2012 with Achilles, United Kingdom as Information Architect
Jun 10 to Jul 12 with MphasiS, an HP Company, Pune as Business Analyst Data Warehousing
Aug09 to Feb 10 with Deloitte Consulting, Hyderabad as Business Intelligence Business Analyst
Jan'04 to Jan07 with Citation SofTech (Pvt.) Ltd., Hyderabad as Business Analyst

Professional Competencies
Liaising with stakeholders for release planning, scoping, iteration boxing, and sprint planning.
Actively worked as proxy product owner and scrum master for multiple projects.
Examining business processes, competitive products, to analyse the requirement better.
Identifying and analysing the business requirements and performing source data analysis.
Creating source to target mapping documents and delivering business rules for the same.
Assisting in conceptual and logical data model creation and integration.
Handling scope creep during development, System Integration, User Acceptance, and Production lifecycle.
Maintaining data dictionaries, and implementing changes to the master data.
Performing root cause analysis to suggest cleansing, transforming and integration strategies.
Creating and implementing test cases and implementing the same for SIT and UAT to meet user requirements.
Assessing data quality to recommend data management procedures, and developing extraction/ ETL processes.
Managing requirements and traceability with Rally Dev, ICE Scrum, HP ALM, Calibre RM and HP Quality Centre.
Using share point and SVN check out to maintain versioning and change control.
Documenting standard project documentation like project plans, estimations using CMMI templates.
Providing post-implementation, enhancement and maintenance support to client for application.
Actively mentor and train business analysts and established a BA centre of excellence at UHG.
SCHOLASTICS
Master of Science (Information Systems) from Northeastern University, Boston, USA (Year 2007- Year 2009).
Bachelor of Computer Applications from Osmania University, Hyderabad (Year 2000 to Year 2003).
CERTIFICATIONS
Oracle Certified Professional Certification (OCP)
o Database Administration for Oracle 10g (OCP).
o SQL Programming for Oracle 9i (Oracle Certified associate)
Teradata Certified Professional Version 12
PAHM (AHM 250)
CISA (Certified Information Systems Auditor)

MANAGERIAL & FUNCTIONAL:

Business Analysis
Software Development
Agile Project Management

People Management
Client Engagement
Data Analysis

TECHNICAL SKILLS
Languages/Process
BI Tools
DBMS
Tools

SQL, UML
Tableau, Micro strategy, MS Excel
Oracle 9i & 10g, Teradata
MS Visio, CaliberRM, StarTeam, HP Quality Centre, Rally Dev, ICE Scrum, HP ALM

PERSONAL DOSSIER
Address:
Languages Known:
Location Preference:

8-2-120/120/A/15,Banjara Hills Rd # 14,Hyderabad.

English, Hindi, Tamil and Telugu
Hyderabad and Pune

Please refer the annexure for major projects executed Annexure: 1

United Health Group- OGS
Title:
Period:
Platform:
Scope:

Business Analyst Lead

Since Mar 2014 to Date
Teradata, Oracle 10G, Rally Dev, HP ALM
The Unified Data Warehouse project at United Health Group aims at creating an enterprise data
warehouse by migrating the legacy and non-legacy data sources to its centralised Teradata data
warehouse.

Extensively liaise with business users and subject matter experts to gather, manage and document requirements.
Create User stories, Detailed Business Requirements and Process flows to document requirements.
Identifying and analysing the business requirements and performing source data analysis and data profiling.
Thoroughly perform GAP analysis and understand pre-existing logic to implement cleansing, franchising,
transforming logics.
Creating source to target mapping documents to document the change in logic for migration efforts.
Interact proactively with data modellers to deliver models that reflect apt level of granularity.
Iteratively refine data models to deliver least cost- best set requirements.
Suggest load strategies and load sequences depending on changing data models.

Writing and managing business rules related to multiple claim data marts.
Testing changes in development, System Integration, User Acceptance and Production environments.
Maintaining data dictionaries, and implementing changes to the master data.
Attending end user meeting to get requirements for new builds of the existing system.
Create test cases and perform User acceptance testing as a proxy product owner and business analyst.

Sears Holdings Corporation India

Title:
Period:
Platform:
Scope:

Sears Holdings Corporation USA

Since Nov 2012 to Dec 2013
MS Excel, Teradata, SQL Server SSIS 2008 R2, Ice Scrum, Tableau
The project for Loss Prevention and Shrink reporting of Sears aims at creating an enterprise data
warehouse by migrating all the legacy and non-legacy information from different geographic regions of
the world to its centralised Teradata data warehouse.

Key Role:
Creating project estimations, maintaining work distribution matrix, identifying impediments to release bottle necks,
facilitate smooth execution of work by regular interaction with team.
Responsible for a team of 14 and co-ordinate as a full time scrum master/ project lead and Business analyst in
distributed sprints.
Perform project scoping and record high level requirements to maintain the product backlog and act as proxy product
owner.
Perform requirement gathering, elicitation and document the same as user stories across sprints.
Interact proactively and regularly with data modellers to deliver models that reflect apt level of granularity.
Iteratively refine data models time and again to deliver least cost- best set requirements.
Suggest load strategies and load sequences depending on changing data models.
Implementing industry best practises in data warehousing and related compliance standards.
Perform integration testing activities to ensure accuracy of data.
Identifying interface requirements, elucidating data elements, creating data dictionaries based on requirements.
Conducting gap analysis between Legacy and in house MIS to understand differences between data bases.
Identifying data interdependencies based on wireframes, suggesting changes to dimensional models.
Provide source to target mappings to facilitate ETL operations and testing.
Communicate differences to the client and help choose necessary e-governance plans to accommodate changes in
future iterations.

Achilles- United Kingdom

Title:
Period:
Platform:
Scope:

Achilles (Information architecture design) A Client of Systems plus Solutions)

Since Jul'2012 to Nov 2012
MS Excel and Visio
The customised product of Achilles aims at migrating all the legacy information from different
geographic regions of the world to its management information system to accommodate all customer

data, including supply chain plans, client contracts, features, customer credit checks, payments,
adjustments, invoices, etc.

Key Role:
Identifying interface requirements, elucidating data elements, creating data dictionaries based on requirements.
Conducting gap analysis between Legacy and in house MIS to understand differences between data bases.
Identifying data interdependencies based on wireframes, suggesting changes to dimensional models.
Provide mappings to facilitate data migration.
Communicate differences to the client and help choose necessary e-governance plans to accommodate changes in
future iterations.

MphasiS an HP company
Title:
Period:
Platform:
Scope:

Blue Shield of California (Data Warehouse Remodelling & Test Data Migration) A Client of H.P.
Since Sep11 to Jul'12
CaliberRM, StarTeam, Informatica Power Centre, H.P.Quality Centre.
The project Blue Shields management information system maintains repository of all customer data,
including policy plan, provider contracts, features, customer account balances, payments,
adjustments, invoices, etc.

Key Role:
Communicating with the clients to understand the business and functional requirements, gathering the future needs
and transforming to functional specifications.
Developing several detailed business requirement and detailed design documents along with high level logical
mapping specifications.
Preparing several detailed transformation mapping documents for ETL purpose.
Responsible for submitting the Change Requests (CR) to the CR Manager and handling Change Requests after approval.
Rendering assistance in creating conceptual, logical and physical data models.
Formulating wireframes to help the development teams visualize the functional requirements of a system, as well as
the relationships among different systems.
Accountable for integration testing on several data marts and checked for data integrity.
Functioning with IT department in business analyst role for implementing various software upgrades for reporting for
procurement efforts, setting business rules for module development, business data validation and integrity of
generated database during various stages of SDLC.
Define Business Rules regarding Data integrity, providing controls to provide check points for information exchange.
Pivotal role in writing the test plan for several data mart implementation efforts.
Attending end user meeting to get requirements for new builds of the existing system.
Delivering functional specifications and organised weekly meetings with the Developers and Business Units to
discuss the outstanding technical issues and deadlines to be met.
Initiating test requirements manually in H.P Quality Centre.
Overseeing the import of the test cases from Word and Excel documents and linking the test cases to requirements.
Title:
Period:
Scope:

Healthcare Effectiveness Data and Information Set Product Development (Data Warehousing
and Decision Support System)/ Health Care Quality Measures
Jun10 Sep11
Worked on a project to develop and maintain a health insurance data warehouse for H.P. The system
gathered KPI from several designated systems and lodged in different data marts for reporting and
decision making purposes. Created enterprise level audit trail patters for audit trails of different
complexity levels for tracing changes to healthcare data.

Key Role:
Liaised with the client for gathering and reviewing requirements.
Took part in multiple sprints and delivered several sprint deliverables like user stories, wireframes.
Involved in writing and analysing business requirements for the Decision support system (DSS) being built.
Dexterously worked on gathering requirements to design several ad hoc, BAM, weekly and client status reports.
Distinctively involved in writing user stories in different sprints.
Maintained sprint backlog and document lifecycles with the agile tool Rally Dev.
Imparted training on regular basis on the active role of business analysts for Business intelligence projects.
Reviewed Wire frames and test cases to understand reporting needs better.
Formulated cause analysis report and suggested ways of improvement.
Interfaced with the Technical, Development and Testing Teams to perform feasibility analysis and to understand
domain concepts, ensuring smooth execution of the project.
Carried out integration testing to check credibility of data across several pre staging, ODS and reporting data marts.

 Diligently used MS - Excel to create pivot charts for creating and analysing burn down charts offline.
Created the Logical Data Models that contained set of diagrams and supported documents containing the essential
business elements, detailed definitions and descriptions of the entity relationships between the data elements to
analyse and document business data requirements.
Delivered training, walkthrough sessions for fellow Business Analysts, Development and Testing Team on application
and system requirements.

Deloitte and Touch Consulting& Blue cross Blue Shield

Title:
Period:
Scope:

Small Group and Large Group Proposal Generation Product Development (Data Warehousing
and Reporting) An initiative of BCBS of Florida with Deloitte
Jan09 May09(USA, With BCBS) - May09-Aug09(India, as a Consultant of BCBS at Deloitte)
Worked on a project to develop and maintain a health insurance data warehouse for BCBS Florida.
The web based interface to the database would provide Planners a direct portal to setup and register
Insurance Policies for prospective clients. It also provided functionalities like creating quotes,
proposals and enrolled new and existing clients online.

Key Role:
Dexterously worked to differentiate between the as is and to be system to help create prototypes of the proposed
data warehouse and data marts.
Involved in refining the logic behind the multi-dimensional databases and data warehouse.
Diligently addressed several design & documentation issues to help control the logical and physical flow of information.
Efficiently maintained the requirements traceability in order to keep all the teams up-to-date with the current progress
of the project.
Rendered input (scope, goals, risks, constraints, timelines and interfaces) to PM for project planning and control.
Carried out integration testing on different data environments.
Title:
Period:
Scope:

CMS (Claim Management System)

Aug09 to Feb10 (Full time with Deloitte Consulting)
CMS is the in house claim management system for adjudicating claims and claim follow up. A
midsized tool with a large staging and data warehouse implementations. Fast changing
requirements for changing data models and reports.

Key Role:
Writing functional specifications to create the Business Intelligence product for claim management.
Refined data base schemas to improve performance of data warehouses and data marts.
Created and audited reports for A/R reconciliation.
Analysing sensitive Patient health information using audit automation tools like ACL and reporting tools like Excel to
identify Data migration, access and related information patterns.

Citation SofTech
Title:
Client:
Period:
Scope:

Network Based Care Coordination and Information Management

Uniprise/Presbyterian Health Care System (Presbyterian Ltd., Washington DC)
Jan04 Jan07
Uniprise Technologies was a part of Presbyterian healthcare System, a Fortune 500 company and a
leading player in the Health Insurance and Services Market. It specialized in network based care
coordination health care services for small groups, government and specialized groups and
commercial employers.
The system streamlined patient registration, patient scheduling, and medical insurance checking,
claims processing, and reporting. The purpose of the project involved population of the Enterprise
Data Warehouse (EDW) which was used in critical reporting and analysis. The data was pulled
together from multiple, disparate systems.

Key Role:
Efficaciously worked on several sprints to identify and verify key business requirements.
Took part in meetings with the Developers, Project Managers and Quality Analysts to discuss business requirements,
test planning, resource utilization and defect tracking.
Prepared business requirement document, functional requirement document and converted business requirements
to the functional specification.
Organised informal sessions to develop an architectural solution that the application met the business requirements,
resolved open issues and changed requests
Ensured that all the Artefacts were in compliance with corporate SDLC policies and guidelines.
Functioned as a part of the Quality Assurance Team so as to test different releases and to develop test plans and
test cases.