Nepal College of

Management
Dhobighat,Lalitpur

Report on Management Information System

Submitted by:
Abinash Adhikari
Ginish Jung Dahal
Hem Ghimire
Urusha Joshi

Supervised by:
Prajwal Shrestha
MIS course Instructor

Acknowledgement
We would like to offer our sincere thanks to all the people who have devoted their precious time
and effort in the course of preparing this report. We would also like to offer our gratitude to our
college, Nepal College of management for incorporating the project in BBA program. We are
thankful to Mr. Prajwal Shrestha, MIS course instructor for providing us with this opportunity
and also provided us with constant help and guidance.
This project has provided with the opportunity to implement our academic knowledge into the
real world and broaden our horizon.
Thanking you

Executive Summary
This project was carried out to ascertain the valuable information about the various information
systems used in Fcube Cinemas. The report covers the entire detail about the different
information systems implemented in the Fcube cinemas and their respective functions in the
various departments.
This project covers the general information system of Fcube cinemas and the process of how the
general ticketing system and the issuance of the tickets works in Fcube cinemas located in KL
tower. The report contains all the information architecture used in the Fcube cinemas and the
various types of hardware and software used in the organization.
These types of projects should be given chief importance as they help in the overall growth and
development of the business students like us. It is one of the highly preferred ways of learning as
it is the most practical methods of gathering knowledge about the information systems
technology that have been implemented in the telecommunications sector of our country.
.

Table of contents
Particulars

Page No:

1.0 Introduction
1.1 introduction of MIS
1.2 introduction of KL tower and Fcube Cinemas
1.3 objectives of the study
1.4 Methodology of the study
1.5 Data presentation tools
1.5.1 Flowchart
1.5.2 Data Flow Diagram
2.0 Organizational Structure
3.0 SWOT Analysis of Fcube Cinemas
4.0 Information system used in the Organization
4.1 Transaction Processing system
4.2 Management Information System
4.3 Hardware Study
4.4 Software Study
4.5 Networking Devices Study
4.6 Safety Measures
4.7 Dataflow Diagram
4.7.1 0 - Level DFD
4.7.2 1 - level DFD
4.7.3 2 - level DFD
5.0 Conclusion
6.0 Recommendations
7.0 References

1.0 INTRODUCTION

4-9

10
11
12 - 19

20
21
22

1.1 Introduction of MIS

Management information system is the information system at the management level of an
organization that serves the function of planning, controlling and decision making by providing
routine summary and exception reports.
Generally MIS serves the information need of middle level managers of an organization by
providing reports. MIS serves managers interested only in weekly and yearly, not the day to day
activities, and is capable of generating reports immediately if an immediate decision has to be
made.
In the old days the managers had to perform many functions without the aid technology. If they
wanted to know how many products were produced in a month, they had to wait until that one
piece of information was produced in a report published at the end of the quarter. If there was a
problem getting a shipment out to the convenience store, the shipping manager may not have
known about it until a customer complained six months later. Before integrated systems,
managers received periodic printed reports that gave them lots of data but often didn't supply
information that they could utilize to make timely decisions. Planning was sometimes a wasted
effort because the managers needed just werent there when they needed it.
MIS takes in high volume transaction data and simple models from TPS as input and process
them using simple routines such as summaries and comparisons as opposed to sophisticated
mathematical tools and compress their findings in the form of pre-specified long reports to
support the business decision making requirements in regular schedules.MIS is usually inflexible
and is not concerned with external environment.

1.2 Introduction of KL Tower and Fcube Cinemas

K-town now boasts of a new multiplex. KL Cinema City on Thursday announced the opening of
FCUBE Cinema a premium multiplex at a newly-opened shopping complexKL Tower at

Chabahil, Kathmandu. KL Tower Chairman Kishan Lal Shrestha, managing director of KL

Tower Sundar Shrestha and Chairman of QFX Cinemas Nakim Uddin formally inaugurated the
new multiplex amid a programme. FCUBE will begin serving the general public from Friday.
Spread across three floors of the shopping mall, FCUBE has three screens. Two of themCube
1 and Cube 2 have already come into operation. Both the screens can accommodate around
200 people each. Cube 3, which is slated to open within the next two months, will have a seating
capacity of around 290 people. According to the multiplex management, Cube 3 will have
premium facilities and will be the most sophisticated among the three.
KL Cinema City said the company has invested around Rs 130 million for the two screens.
Talking to the Post, Siddhi Raj Regmi, a team member of the general management committee at
FCUBE, said the multiplex incorporates the best of entertainment amenities and has incorporated
sophisticated technology.
All the three screens have 2K projection screens, which is one of the best in the market toady,
Regmi said, adding that all the three screens are capable of screening 3D movies.FCUBE has
also prioritised the sound system. The premium movie outlet has fitted theatres with three-ware
Dolby Digital sound system. This is the best sound system available in any of the cinema halls
across the country, Regmi said.
Movie aficionados will have to pay Rs 225 per ticket to watch a film at FCUBE during weekdays
(Monday-Thursday). During weekends (Friday-Sunday), the ticket price has been fixed at Rs
275. As for 3D movies, the audience will have to pay Rs 250 during weekdays and Rs 300 on
weekends. For normal movies in the morning show, the multiplex will charge Rs 150, while the
charge for 3D movies during morning shows stands at Rs 200.
FCUBE will screen all genres of movies in Nepali, Hindi and English language.

1.3 Objective of the Study

The main objective of our study was to blend theoretical knowledge of ours into practical by
studying the information systems used in the entertainment sector and how they are handled each
day to run the business smoothly and for decision making. Besides all these the reason this
project was assigned to us was to enhance the communication skill, build up the confidence level
of ours through interaction with people and environment new to us.

To study about the information system used by the organization.

Examine the way how organization use the system for storing, retrieving the information.
To study the MIS practice and trends followed by the firms.
To find out the future opportunities of MIS in the organization.
To determine the types of network device used in the organization.

1.4 Methodology of the study

Methodology is the research method used to complete the study systematically and test hypothesis.
Primary data is original data gathered by the researcher for the research project at hand. For the
purpose of data analysis, various statistical tools have been used to achieve the objective of study.
The analysis of data is done according to the pattern of data available. Thus, primary data is
collected for meeting the specific objectives of the study. There are many different types of primary
data sources and we must decide which approach in the suitable for our research project. For this
research most of the information is collected from Primary sources. The study has been carried out by
questionnaire method and direct interview method. This research is a type of descriptive design. All
the numerical data have been interpreted from the primary sources. Specified they are as below:

Direct questionnaire and interview method was used.

 Reports and records of research of MIS.

Books related to MIS.
Primary data sources are used.

1.5 Data presentation tools

1.5.1 Flowchart
It is the pictorial representation of the steps or a series of instructions to be performed to solve a
problem. It is the way of representing an algorithm It is quite helpful to understand the logic of
lengthy and complicated problems.
Symbols used in flowchart and their meanings:

Diagram

Uses
-Used for indicating the start or end of
a program.

-Used for input/output operation.

-Used for indicating the processing

operation.

-Used for decision-making operation.

-indicates the direction of flow of

instructions.

-used for joining two parts of a

program.

1.5.2 Data Flow Diagram

A Data Flow Diagram (DFD) is a process-oriented graphical representation of an application
system. It is a picture of the movement of data between external entities and the processes and
data stores within the system. It is a system analysis modeling tool used by the system analyst.

Physical DFD: It is a graphical representation of a system showing its internal and

external entities and the flows of data into and out of these entities.
Logical DFD: It is a graphical representation of a system showing its processes (as
bubbles), data stores, and the flows of data into and out of the processes and data stores.

Symbols used in DFD

Symbols

Meaning

Process

Data store

Source/sink

Dataflow

Symbols

2.0 Organization Structure

The KL Tower uses the following structure of organization and operational practices of its
leadership and management:

Entrepreneur

General Manager

Purchase Manager Sales Manager Counter Manager Inventory Manager

Purchase

Salesperson

Cashier

Inventory

Security Manager

Security Guard

3.0 SWOT Analysis of Fcube Cinemas

SWOT analysis refers to a technique to analyze the environment where a company, an
organization, a department, or an individual operates or plans to operate, furthermore the
technique analyzes internal strengths and weaknesses.

The S=Strengths of Fcube Cinemas are:

Entertainment is always in demand.

Even in Recession the demand is high which makes it cheaper option for the families.
Foreign Cinemas.
Craze of Nepalese audience for the theatres especially students.
Use of Modern equipment.
Use of modernized seats in cinemas.

The W=Weaknesses of Fcube Cinemas are:

Insufficient Parking Area.
Waiting Rooms and Bathrooms are not Well-Maintained.
No Governmental Support.
Inability to compete with other Entertainment Products.

The O = Opportunities of Fcube Cinemas are:

Availability of appropriate location as per the business perspective.
More Latest Technologies are available in the Market.
Maximum audiences are especially Students. Therefore, it can be a Substitute of Students

Alcoholic-free activities.
Developing Market for 3D and IMAX theatres.

The T= Threats of Fcube cinemas are:

Competitive Market.
Political Instability.
Maximum audiences are attracted towards Foreign Cinemas that are released less in

numbers which limits the audiences.

Many alternatives of Entertainment such as DVDs, Internet and TV.
Black Market (Online Piracy).

4.0 Information System used in the Organization

On making a thorough study of the Fcube cinemas, we found that it has a well configured
information system with some latest instruments and devices. The information system has had an
enormous impact on the Fcube cinemas. Due to the sophisticated system it has been able to
maintain an optimal amount of staff in it. This has reduced the salary overheads of the cinemas.
It has also been able to enhance its image in the public. The use of information system also has
helped the customers to remain in discipline as they are well aware of the fact that they are
continuously being watched by the retailer & management.
The following information systems were found to be used by the organization:
4.1 Transaction Processing System
As mentioned earlier, transaction processing system is the information system that helps the
clerical staffs and lower level workers to carry out their day to day activities properly. Fcube
cinemas also have used the transaction processing system. It is evident from the following facts:

At the accounts section we saw an operator using a computer to record all the
transactions regarding the payment by the customers, the payment of salaries to the staff,
other transactions like the purchase of products by the customers. We found that the
computer had various software that facilitate the timely recording and retrieval of all the
information required by the operator. The software also facilitated activities like listing,
sorting, merging and updating.

We found similar systems at the human resource department and the inventory
departments as well. In the human resource department we saw a system that was able to
record all the names of the staff, their basic salaries, their attendance and absenteeism
and other vital information that was useful in preparing a final payroll report.

Transactions
Events

INPUT

Sorting, listing,
merging, updating

PROCESSING

Detailed reports,
lists, summaries

OUTPUT

4.2 Management Information System

There are various levels of management in any organization. The transaction processing system
that we discussed above only helps the lower position staffs to carry out the daily trivial affairs.
It is not so helpful to the middle level and top level managers.
Management Information system is that level of information system that helps the middle level
managers to carry out their structured activities by providing a summary report and an exception
report.
We found that Fcube Cinemas has been using the management information system also. Every
department of the cinema purchase, sales, and operation- has used the management information
system.
4.3 Hardware Study
The concept of hardware resources includes all physical devices and materials used in
information processing. Likewise, Fcube Cinemas too uses some hardware resources to enhance
the quality of information processing. Some of the hardware resources employed by the Fcube
Cinemas are highlighted below:
Computer peripherals: keyboard or electronic mouse for data input and commands, a
video screen or printer for output of information, magnetic or optical disk for storage of
data resources.
Physical evidences such as furniture, machines, display shelves etc. are some of the
additional hardware resources used in supermarket.
Furthermore, Stationary items, CCTV, Barcode readers etc., supporting hardware
resources are widely used.
Admin and stock control staff now have access to hand held computer, SEC (Shelf Edge
Computers). These are used for price changes, creating stock pictures (information on
stock totals) and for forecasting deliveries.

4.4 Software Study

The concept of software resources includes all sets of information processing instructions. Some
of the software resources used in Fcube Cinemas are depicted below categorically:
System software: operating systems programs, which controls and support the operation
of a computer system.
Application software: Sales analysis program, a payroll programs, etc.
Procedure: Instruction for filling out a paper form or software package.

4.5 Networking Devices Study

The concept of network resources includes the path through which signal travels from one
machine to another. The Fcube Cinemas uses several computers which are located in a room
known as the system office and form the cinemas own Local Area Network. These computers
are used to control the stock and are connected to the checkouts. These are the 'branch
computers'. The computers are multifunctional, and each can access the data, which gives the
management a number of access points.
Cellular topology is widely used in the Fcube Cinemas which is a wireless structure
where computers are arranged without using cables.
Various network devices are used by Fcube Cinemas. Devices like hub, modem, router,
NICs, switch, multiplexer and so on.

Fig: Barcode reader & Process

Switch: a device that allocates traffic from one network segment to certain lines
(intended destination(s)) which connect the segment to another network segment. So
unlike a hub a switch splits the network traffic and sends it to different destinations rather
than to all systems on the network.

Hub: connects multiple Ethernet segments together making them act as a single segment.
When using a hub, every attached all the objects, compared to switches, which provide a
dedicated connection between individual nodes.

Router: a specialized network device that determines the next network point to which it
can forward a data packet towards the destination of the packet. Unlike a gateway, it
cannot interface different protocols.

Network Card:
A piece of computer hardware to allow the attached computer to communicate by
network.

4.6 Safety Measures

Firewall in organization
It is a protection mechanism between corporate network & Public network. It play a
useful role in organization.

Firewall Bypass Prevention

Use application layer firewalls - Application-layer inspection ensures that filtering is

possible on types of content, types of program function, and repurposing of protocols is
prevented.

Use very restrictive rule bases - This may seem obvious, but it always bears repeating.
Allow only the absolute minimum traffic of the fewest types, from only the locations
needed. The rule base will be more detailed and complex, but bypassing becomes vastly
more difficult.

Force proxy use for access - Some firewalls include a proxy server or proxy interface. If
all traffic for proxy-capable protocols must pass through via the proxy, possibilities for
circumventing the firewall are greatly reduced.

Limit access by IP address - Ensure that systems students have access to and use are
limited access by IP address. If a rogue system is put on the network or someone manages
to change its address, no access at all is possible.

Require authentication for access - Along with the other restrictions in place, require
authentication and authorization for use of even allowed protocols. If they don't have a
valid user id and password, and aren't in an authorized group, they're blocked.

Don't allow users to install programs or change configurations - It's rare that students
would need to change IP addresses, proxy settings, or install software on computers.
Don't allow everyday users this level of privilege.

4.7 Dataflow Diagram

Customers

Employee

Issue Tickets

Buy Tickets

0
Cinema
Management
Process

Request for Movie

Distributor

Manage

Provide Movie

Fig 4.7.1 : 0-Level DFD

Employee

Issue Tickets

Customers
1
Buy Tickets

Billing System
2
Movie
Projection
System

Manage

Bill Record

Control
Show Movie
Movie Store

Request for Movie

Distributor

Provide Movie

Fig 4.7.2 : 1-Level DFD

Customer

Request for ticket

Employee
1.1

Provide ticket

Ticket billing

Ticket store

system
Manage

Request for food

1.2
Food billing system

Control

Provide food
food record

2.1
2.2
Audio
projection
Video projection system
system

Provide
Distributor

Manage

.
Employee

Audio store

Provide

Manage

Video store

Fig 4.7.3 : 2 level DFD

5.0 Conclusion
Fcube Cinemas has constantly use the information technology in the maintenance of information
inflows and outflows. However in traditional cinemas, there was not much use of information
technology other than electronic billing system. But various technologies are being used
nowadays.
Information technology use in the cinema by using the barcode reading system and
EFTPOS( Electronic Fund Transfer Point Of Sale) and the use of debit cards and electronic data
interchange and etc, the barcode reading system is used to read the codes which is kept on the
label of the thing u r buying so that this code will give the computer the price of the thing only if
it is already stored in the computer of the theatre and the EFTPOS and debit cards are used so
that if the customer doesnt have cash money can take out their credit cards or debit cards to
transfer the money on the card to the account of the cinemas and the electronic data interchange
(EDI) is a method OS speeding up the transfer of orders to suppliers. Using EDI eliminates the
need of paper work.

6.0 Recommendations
From our study, we found that Fcube Cinemas has a very good and well configured information
system. It indeed has one of the best information systems in the supermarkets. The well equipped
information system will help Fcube Cinemas gain fame in the future. However, we would like to
recommend few things to the Fcube Cinemas.
Theatre should train its staff in using the information system.
The management should establish a separate information department to look after the
information system.
Limit the access to the information database maintained by organization to both internal
and external users.
Ensure reliability of transmission of data over network while using intranet and extranet.
Use information system for making more accurate transaction handling such as while
counting cash.
Ensure security of transactions being held.

7.0 References

URL : Http:// www.fcubecinemas.com

Http:// www.wikipedia.com
Search Engine : Google
Bing
Textbook : Management Information System
11th edition
Ken Laudon, Jane Laudon and Rajanish Dass