LENIA FRENCH

7050 Arapaho Rd Apt 2079

Dallas, Texas 75248
469-672-7005
lrnfrench@hotmail.com

OBJECTIVE
To obtain a challenging position with a growth orientated company that will allow me to utilize my skills.

PROFILE
PC literate with working knowledge of MS Office, Windows XP and Internet.
35 WPM and ten-key by touch
Excellent filing and organizational skills
Experience in handling confidential paperwork
Ability to take accurate phone messages and deliver messages promptly

PROFESSIONAL EXPERIENCE
Stock Transfer Agent 05/ 2008
to present
Securities Transfer Corporation, Frisco, TX
Copy, scan and file all incoming transfers on a daily basis
Set up new accounts for shareholders trading stocks
Receive and make calls to brokers and shareholders to complete all transfers
Process all stock transfers daily received from brokers and shareholders via fax, email and by couriers.
Utilize Accurint to locate lost shareholders, Corporations, and Businesses

Office Associate 10/ 2007-04/2009

Haverty’s Furniture, Frisco, TX

Answer incoming calls and direct calls as needed.
Take payments over the phone and counter.
Balance transmittals and prepare bank deposits.
Take complaints and write up customer service reports.
Handle sales after completion by salesperson, including cash payments, and down payments on charges.
Get appropriate signatures on contracts and revolving charge agreements.
Communicate with Credit Services for any A/R changes. Balance cash drawer at end of shift.

Marketing Administrator 02/06-

05/2008
AmeriPlan USA, Plano, TX
Process broker sales aids order forms that are faxed and mailed in daily.
Assist IBOs with any problems with order forms.
Collect monies on accounts that have outstanding invoices.
Handling inbound and outbound calls to and from brokers to complete their Sales Aid order forms.
Make sure all general office duties which include: copying, faxing, filing, and opening of all incoming mail be
performed daily.
Assist brokers with resolving invoices discrepancies on sales aid orders.

Lead Cash Management 2004- 2006

AmeriPlan USA, Plano, TX
Produced production reports daily of all members and brokers for department heads.
Assisted in auditing applications for corrections in the system after order entries are taken.
Processed bank deposits daily.
Made sure all work was processed in a timely manner.
Utilized United States Postal Service’s (USPS) database to verify all addresses that were not verifiable.
Cash Management 2001- 2004
AmeriPlan USA, Plano, TX
Opened and distributed all incoming mail to the appropriate departments.
Processed applications for order entries.
Copied and filed all incoming mail that was processed.
Processed payments for Banking and Credit department.
Assisted in outbound calling to welcome brokers to the company and to verify all information that is required to
process an application.

COMPUTER SKILLS
Windows XP, Microsoft Word, Outlook, Solutions, Internet,

REFERENCES
Anna Dickerson ………………………………………………………….…………………………469-
229-4000
Yasuko Barnhard …………………………………………………………………………………... 469-
229-4000