CHAPTER I

Introduction
Why study about attitude? Or rather why not? What makes up an attitude? A 100
points based on the alphabet scoring? Or is it a hundred percent based from experiences
and quotes from authors, some infamous or from some anonymous? Famous lines and
quotes, who was the one that made the perfect definition of the word? Well, the definition
of the word according to Webster (our friendly source of definition that can be a
handheld) is that the word attitude was originally from French, from Italian attitudine,
literally aptitude, from Late Latin aptitudin- aptitude fitness. Attitude is a noun and it
means: a) the way you think and feel about someone or something, b) a feeling or way of
thinking that affects a persons behavior, c) a way of thinking and behaving that people
regard as unfriendly, rude, etc. And so it means that attitude is not about one hundred
percent excellent behavior. It also refers to the not so good behavior of a person. As a
whole attitude defines a person but does not judges the totality of a person.
Now, let us answer the question why study about attitude. Today, the rise of
technology has evolved and netizens from the earlier era or the late 1980s and below
have said that the nurses today and the other entity of this generation have become
techies, less values on communication and less caring attitude. This generation, according
to them has evolved into materialistic people (well, sort of, I guess). Their attitude is very
much different from the past generation where our parents, grandparents and our great
grandparents have existed.
Studying about the attitude more specifically on the private and public hospital
staff is definitely an intriguing one. This is based from the reason that attitude is not the

basis for morals or ethics but the opinions that each one of us have. Attitude could be one
hundred percent, one hundred percent positive or it could also be one hundred percent
negative. But the thing is that we value the people around us, we care for them and we
wanted to offer a helping hand. That became the basis for a hundred percent positive
attitude. And that became the start of a caring healthcare system that helps in the recovery
of the patients in the hospital or even in the community.
The researchers of this paper have opted to study the difference between the
attitude of the private and public hospital staff. As professionals, or the so-called
registered nurses, we are expected to monitor our behavior and possessed the best
positive attitude to help our patients attain their equilibrium. Nursing practitioners, much
like other professionals, have unique binding values, attitudes and behaviors. This paper
outlines the attitude and their significance to nursing practitioners in their daily practice.
Theories will be used as basis for this study. Madeleine Leiningers theory of transcultural nursing and Hildegard Peplau's interpersonal theory of nursing would be a great
help in preceding this research. Also, according to Fry, Veatch & Taylor (2010) that
personal values, such as respect, responsibility, and obligation are dependent on the moral
attitude of the nurses. Professional attitudes in nursing comprise of inclinations, feelings
and emotions that conform to their principles and serve as the basis for their behavior.
Professional behavior or behavioral professionalism however is behaving in a manner to
achieve optimal outcomes in professional tasks and interactions. The attitudes of the
hospital staff becomes the foundation and serves as the basis for growth of
professionalism despite the era or the generation that we are now.

Nurses hold a personal belief in service to the public. They therefore believe that
their professional practice is indispensable to society and are inclined to do their best.
They provide services wholeheartedly with little focus on the financial benefits but rather
on making the society a better place to live in. Nurses must possess a sense of calling to
the field to carry out their duties appropriately. This field requires full dedication to
patients regardless of extrinsic rewards. Their selfless activities during emergency
situations where they commit themselves to alleviating suffering of victims are enough
evidence to this.
This study aims to encourage change in case of finding faults or flaws in the
behavior of hospital staff among the private and public hospitals. This study does not
ridicule our professionals but rather aims to help in improving our service in the
healthcare delivery system. Attitude is definitely an important factor to define a persons
well being. But it is more important to hold an attitude that will help cheer someone, that
will bequeaths an optimistic outcome and not something that will steal someone elses
happiness and degrade someones self-esteem. Attitude will always score one hundred
based on the alphabet (A-1, T-20, T-20, I-9, T-20, U-21, D-4, E-5) and the researchers
hope to make it a one hundred percent positive attitude with this study.

Research Objectives:
This study aims to come across the following objectives:
1. To find out between Private and Public Hospital staff have positive job attitude in
terms of gender and age range

2. To compare the observed job attitude between private and public hospital by the
researchers
3. To measure the difference between the private and public hospital regarding their
job attitude
Statement of the Problem
The study intends to investigate the attitude between the private and public
hospital, particularly in Soler General Hospital and Luisiana District Hospital.
Specifically, the study seeks to:
1. Identify the demographic profile of the respondents base on their:
a. Gender
b. Age
2. Determine the perceived positive job attitude of the hospital staffs in:
a. Soler General Hospital
b. Luisiana District Hospital
3. Measure if there is a significant difference between public and private hospital
staffs with regards on their positive attitude.
4. Formulate enhancement training program in building the positive attitude of the
staff nurses.
Hypothesis
There is no significant difference between the public and private hospital staffs
with regards on their positive attitude.
Significance of the Study
This study will benefit the following people as it will give them clearer view on
the assessment of the job attitudes of hospital staff as basis for enhancement training
program.

To the Nursing Students, this study can identify their goals and for the benefits
of the performance and improvement to be a competent student. It will also serve as basis
and support for their educational purposes.
To the Hospital Administration, the result of this study will serve as decision
making tool to help them maximize the value of job attitudes in the working area. It
enables authorized personnel to consider specifically how their training programs will
improve the value of job attitudes.
To the Nursing Supervisors and Staff Nurses, the result of the study does not
defy anyone elses attitude but rather wanted to know the job attitude each one has. This
study also aims to help to enhance the positive attitude of staff nurses for future training
enhancement program. This will definitely developed the character and the service that
will be rendered by each staff nurses especially with the two hospitals involved in this
study.
To the Future Researchers, the study will help them to dig further the study. It
will also lead them to new ideas to continue this study as well as to improve it. The result
of this study will offer insights to have a better outcome.

Scope and Limitations

The scope of the study is to know the job attitudes of hospital staff as basis for
enhancement training program.

This study will be limited to the responses made by the twenty selected hospital
staff of the Soler General Hospital and Luisiana District Hospital respectively. The
selection of respondents is based from the duty hospital staffs in their corresponding
hospital in Sariaya, Quezon and Luisiana, Laguna during their lunch breaks since it is the
longest possible time uniform to the researchers and the respondents. These staffs will
serve as the respondents to the questionnaires which are composed of statements
extracted from the concepts of job attitudes. Only the job attitudes-related questions are
reflected on the said questionnaires.
Based on the questionnaires made and presented to the respondents, the
researchers aim to know the level of the positive attitude the respondents possessed. It is
also the aim of the researchers to know the insights of the respondents on positive and
negative attitude. The study was conducted during the 3rd week of July.

Definition of Terms
Several definitions of the researchers key words exist in the literatures and the
researchers shall endeavor to write the once that are suitable. This is just to give the
reader a transparent background of the topic the researchers are concentrating on. The
following terms are being defined conceptually and operationally by the researchers.
Attitude is a person's perspective toward a specified target and way of saying and
doing things
Job is a paid position of regular employment
Job Attitude is a set of evaluations of one's job that constitutes one's feelings
toward, beliefs about, and attachment to one's job.

Negative Attitude is a behavior that is often dislike by a lot of people but

unknowingly and unconsciously executed by many.
Positive Attitude is an act or behavior that is accepted by the majority of people.
It is often expected especially on professionals.
Private Hospital is a hospital owned by a profit company or a non-profit
organization and privately funded through payment for medical services by patients
themselves, by insurers, Governments through national health insurance schemes, or by
foreign embassies.
Private Hospital Staff are personnel that are currently employed in a private
institution or hospital
Public Hospital or government hospital is a hospital which is owned by a
government and receives government funding. This type of hospital provides medical
care free of charge, the cost of which is covered by the funding the hospital receives.
Public Hospital Staff are personnel that are currently employed in a public
institution or hospital.