Beruflich Dokumente
Kultur Dokumente
Satisfaction and
Burnout in French
Anaesthetists
BRU N O C H I RO N
Hpital de Blois, University of Franois-Rabelais de Tours
(E.A. 2114), France
EST E L L E M I CH I N O V
University of Rennes 2, France
ELO D I E O L IV I E R - C H I R O N & M A R C L A F F ON
University Franois-RabelaisCHRU de Tours, France
EM M A N U E L R U S C H
Laboratoire de sant publique, University of Franois-Rabelais
de Tours & CHRU de Tours, France
Abstract
The present study aimed to examine
the prevalence of burnout, levels of
life satisfaction and job satisfaction in
anaesthetists in France. A crosssectional study was conducted among
193 anaesthetists from eight French
public hospitals. The results indicated
low levels of emotional exhaustion
and depersonalization scores, but high
levels of reduced accomplishment.
The results also revealed differences
between subgroups: physician
anaesthetists reported higher levels of
depersonalization and reduced
accomplishment than nurse
anaesthetists, female and junior
anaesthetists reported higher levels of
emotional exhaustion and job
dissatisfaction than male and senior
anaesthetists. The results and the
implications to reduce burnout
symptoms in anesthesia teams are
discussed.
Keywords
COMPETING INTERESTS:
ADDRESS.
None declared.
anaesthesia teams
burnout
gender
job satisfaction
life satisfaction
stress
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Introduction
burnout is a psychological syndrome
characterized by emotional exhaustion, depersonalization and reduced personal accomplishment
(Maslach, Jackson, & Leiter, 1996). It has been
described in many individuals under constant pressure and exposed to chronic interpersonal stressors on
the job (Maslach & Leiter, 2005). Physicians in particular are frequently overloaded with the demands of
caring for sick patients and the constraints of fewer
organizational resources, and the syndrome of professional burnout has been described among physicians
in several countries and in many branches of medical
practice including general medicine, surgery, intensive care, surgeons, oncologists and anaesthetists
(Adam, Gyorffy, & Susanszky, 2008; Grassi &
Magnani, 2000; Kluger, Townend, & Laidlaw, 2003;
Maslach & Leiter, 2005; McManus, Winder, &
Gordon, 2002; Ramirez, Graham, Richards, Cull, &
Gregory, 1996). Burnout has been associated with
impaired job performance and poor health including
headaches, sleep disturbances, fatigue, marital difficulties, anxiety, depression, hypertension and may
contribute to alcoholism and drug addiction (Maslach
et al., 1996). Burnout does not only adversely affect
the well-being of physicians and their families but
that of patients and health care organizations as well
(Shanafelt, Bradley, Wipf, & Back, 2002). Thus,
physician burnout is an important concern both for
medical as well as public health settings.
While burnout syndrome has been extensively
studied among various professional groups, only one
study (Estryn-Bhar et al., 2009) to our knowledge
has evaluated the prevalence of professional burnout
in physician anaesthetists in France. In this survey
conducted with doctors coming from various medical
disciplines (psychiatrists, geriatricians, emergency
physicians, liberal medicine), 558 physician anaesthetists (63.6 per cent male and 36.4 per cent female)
responded. The results revealed that 38.4 per cent of
physician anaesthetists expressed high levels of general burnout (Copenhagen Burnout Inventory, CBI)
and 17.3 per cent expressed high level of professional
burnout syndrome (Maslach Burnout Inventory,
MBI). In spite of the wide sample questioned in this
survey, it does not concern particularly the speciality
of French team anaesthetists and does not thus handle
specific conditions connected to this medical practice.
Now, a certain number of conditions bound to the speciality of anaesthetist teams in France leads to the
study of this population in a more specific way. For
PROFESSIONAL
example, the prevalence of burnout among physicians and nurse anaesthetists was not examined, nor
the difference among male and female or junior and
senior specialists. Thus, the present study aimed to
measure the prevalence of burnout and the degree of
job satisfaction in physician and nurse anaesthetists
working in French public hospitals. The stakes are
high in France today because this speciality is
increasing and has doubled in 15 years and faces predictable demographic difficulties (Pontone, Brouard,
Scherpereel, Boulard, & Arduin, 2002, 2004;
Vanderschelden, 2009). Anaesthesia speciality was
indeed identified as a speciality at risk of professional burnout especially among physician anaesthetists because of high workload, organizational
issues, the threat of malpractice litigation, excessive
volume of work, chronic sleep deprivation and difficulties in combining family with work (see EstrynBhar, 2008; Mrat & Mrat, 2008; Mion &
Ricouard, 2007 for studies in French contexts). Time
management and organizational factors (such as conflict with another colleague, and/or with a nurse) are
often less well managed than clinical scenarios and
may contribute to a greater degree of stress in physician anaesthetists (Kluger & Bryant, 2008; Kluger et
al., 2003). Thus, physician anaesthetists display the
signs of stress to a greater degree than normative
groups: use of drugs or of alcohol, marital difficulties
and psychiatric disorders (Cooper, Clarke, &
Rowbottom, 1999; Lindfors et al., 2006; Luck &
Hedrick, 2004; Mrat & Mrat, 2008).
Moreover, we note in France, as in the other
countries (Adam et al., 2008; McMurray et al.,
2002), an increasing feminization of the medical
professions. According to Vanderschelden (2009),
the proportion of female medical students has risen
from 57.9 per cent in 2004 to 63.7 per cent in 2008,
and for the anaesthesia speciality from 42.4 per cent
in 2004 to 50.4 per cent in 2008. This speciality is
also among five specialities of choice for female
medical students in France (Vanderschelden, 2009).
According to the projections of the Ministry of
Statistics Department (Niel, 2002), the feminization
of the medical studies of anaesthesia should echo in
the profession of the doctor anaesthetists on the
horizon of 2020 and be translated by a parity
men/women. This feminization of the profession
brings with it concerns in terms of public health, as
a number of studies shows that female doctors are
more likely to report signs or symptoms of occupational burnout than male doctors, and more especially in the emotional exhaustion component
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dissatisfaction; (H3) More junior than senior anaesthetists would report a high degree of burnout and
job dissatisfaction.
Measures
Job satisfaction To assess anaesthetists satisfaction with their work, we used the standard 20item short form of the Minnesota Job Satisfaction
Questionnaire (MSQ, Roussel, 1996; Weiss, Dawis,
England, & Lofquist, 1967). The MSQ is a selfreport instrument which measures job satisfaction
across 20 different dimensions, with five questions
on each dimension. The short-form consists of 20
items from the long-form MSQ that best represent
each of the 20 dimensions. The responses were
given on a five-point Likert-scale ranging from 1
(very dissatisfied) to 5 (very satisfied). High scores
on this scale indicate higher job satisfaction. The
reliability coefficient (Cronbachs alpha) of this
instrument for our total sample was 0.88.
Occupational burnout Burnout was measured
using the Maslach Burnout Inventory (MBI; Maslach
& Jackson, 1981; Maslach et al., 1996), validated
and used in a different French sample in a medical
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Nurse anaesthetists
Physician anaesthetists
32 (41.56%)
45 (58.44%)
45 (60.81%)
29 (39.19%)
17 (22.1%)
31 (40.3%)
27 (35.1%)
2 (2.6%)
19 (25.7%)
21 (28.4%)
21 (28.4%)
13 (17.6%)
20 (26%)
57 (74%)
12 (16.22%)
62 (83.8%)
62 (80.5%)
15 (19.5%)
56 (75.7%)
18 (24.3%)
61 (79.22%)
16 (20.78%)
69 (93.24%)
5 (6.76%)
11 (14.29%)
33 (42.86%)
17 (22.07%)
16 (20.78%)
20 (27.02%)
19 (25.67%)
18 (24.32%)
17 (22.97%)
Emotional
exhaustion
Depersonalization
Personal
accomplishment
Low burnout
Moderate burnout
High burnout
< 17
1829
> 30
<5
611
> 12
> 40
3439
< 33
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dimensions and low scores on the personal accomplishment dimension reveal a high level of occupational burnout. The reliability coefficients of the
emotional exhaustion, depersonalization and personal accomplishment scales for our total sample
were 0.91, 0.73 and 0.72, respectively.
Satisfaction with Life Scale (SWLS) The
SWLS is a short five-item instrument designed to
measure global cognitive judgements of satisfaction
with ones life. This scale was initially developed in
English by Diener, Emmons, Larsen and Griffin
(1985), and subsequently adapted for French samples
by Blais, Vallerand, Pelletier and Brire (1989). The
responses were given on a five-point Likert-scale
ranging from 1 (very dissatisfied) to 5 (very satisfied).
Scores on the five items were averaged to form a
composite index of life satisfaction. Higher scores are
indicative of greater satisfaction. The reliability coefficient of this measure for our total sample was 0.85.
The questionnaire also sought biographical information relating to sex, age, status, marital status,
number of children and other controlled variables
related to tenure in the team and size of the team.
Participants were ensured of confidentiality.
Data analyses
All data analyses were carried out using the
Statistical Package for Social Sciences (SPSS 11.5
for PC). First, descriptive analyses (frequencies,
means and standard deviations) of each of the MBI
subscales scores for the total sample were calculated. Given the non-normal distribution of the data,
different non-parametric tests (Chi-square, U de
Mann-Whitney) were used to assess differences
between different subgroups in the mean scores on
each burnout dimension. Finally, a set of multiple
regression analyses was also used to identify the
relative influence of socio-demographic variables
on job satisfaction, life satisfaction and burnout
scores. In each case, the predictors were entered
into the equation in two stages. On the first step,
Results
Burnout among anaesthesia teams
For the MBI instrument, we first calculated the
mean scores for each subscale in the total sample.
The results showed that the mean scores for the
whole sample were 15.50 (SD = 9.86) for the emotional exhaustion subscale, 5.19 (SD = 4.73) for the
depersonalization subscale and 29.83 (SD = 7.90)
for the personal accomplishment subscale. Given the
non-normal distribution of the data, we examined
the mean scores between subgroups with non-parametric tests (Chi-square and Mann-Whitney U Test).
For the emotional exhaustion subscale, the results
revealed that female anaesthetists were more
exposed than male (U = 1.94, p = .05), and junior
anaesthetists were more exposed than senior (< 35
years = 16; 3645 years = 17.50; 4655 years =
14.84; 5665 years = 9.33), (Chi-square = 10.62,
p = .01). For the depersonalization subscale, the
mean scores were higher for physician anaesthetists
(M = 6.45, SD = 5.46) than for nurse anaesthetists
(M = 3.97, SD = 3.55), (U = 3.13, p = .002). For the
personal accomplishment subscale, the mean scores
were higher for physician anaesthetists (M = 31.79,
SD = 7.86) than for nurse anaesthetists (M = 27.99,
SD = 7.54), (U = 2.91, p = .004).
Second, we examined the prevalence of different levels of burnout (high, low or moderate) in
the whole sample and among different subgroups
(see Table 3). For the total sample, the analysis
revealed that 68.9 per cent reported a low affect of
Low
Moderate
High
Emotional exhaustion
Depersonalization
Personal accomplishment
Total
Phys.
Nurse
Total
Phys.
Nurse
Total
Phys.
Nurse
68.9
19.2
11.9
62.2
21.6
16.2
75.3
16.9
7.8
65.6
22.5
11.9
58.5
23.9
17.6
72.7
22.1
5.2
9.9
25.2
64.9
13.5
32.4
54.1
6.5
18.2
75.3
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emotional exhaustion, 65.6 per cent for depersonalization (mean of low burnout = 67 per cent compared to 61.6 per cent in the PRESS-Next study,
Estryn-Bhar, 2008), and 64.9 per cent expressed
a high level of personal accomplishment in their
job. Nevertheless, the results showed that burnout
does exist in French anaesthesia teams: 31.1 per
cent expressed moderate (19.2%) or high (11.9%)
levels of emotional exhaustion and 34.4 per cent
expressed moderate (22.5%) or high (11.9%) levels of depersonalization. Moreover, subsequent
univariate analyses revealed some differences of
prevalence of burnout in different subgroups.
Specifically, the results revealed an effect of status showing that physician anaesthetists were
more exposed to burnout than nurse anaesthetists
(Chi-square = 3.61, p = .05). Specifically, high
levels of emotional exhaustion were more frequent among physician anaesthetists than nurse
anaesthetists (16.2% and 7.8% respectively), and
high levels of depersonalization were more frequent among physicians than nurses anaesthetists
(17.6% and 5.2%, respectively). For personal
accomplishment, low levels were more frequent
among physician than nurse anaesthetists (13.5%
and 6.5% respectively).
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Independent variables
Standardized
Emotional exhaustion
Sex
Age
Status
Size
Tenure
Sex
Age
Status
Size
Tenure
Sex
Age
Status
Size
Tenure
Sex
Age
Status
Size
Tenure
Sex
Age
Status
Size
Tenure
.20**
.05
.20**
.04
.19*
.09
.09
.28**
.06
.01
.02
.06
.26**
.09
.10
.11
.10
.15*
.27***
.06
.13
.05
.06
.07
.17
Depersonalization
Personal accomplishment
Job satisfaction
Life satisfaction
t
2.53
0.53
2.45
0.51
1.93
1.09
0.95
3.32
0.82
0.07
.24
.61
3.04
1.09
1.01
1.38
1.04
1.89
3.40
0.62
1.82
0.47
0.66
0.91
1.64
Adjusted R2
.10
.06
.04
.12
.03
Discussion
The present study aimed to examine the prevalence
of occupational burnout, levels of life satisfaction
and job satisfaction of anaesthetists in France, and
to explore the relative influence of socio-demographic variables (age, gender, status).
Although anaesthesia has been described as
being stressful and being a risk factor for burnout,
the present findings did not reveal high levels of
emotional exhaustion and depersonalization (the
predictors of burnout syndrome) in French anaesthetists compared to other professional groups. A
large empirical body of evidence about the prevalence of burnout among medical professionals
(Grassi & Magnani, 2000; Kluger et al., 2003;
Maslach et al., 2001; McManus et al., 2002;
Ramirez et al., 1996) and in anaesthetists in other
countries (Adam et al., 2008; Cooper et al., 1999;
Lindfors et al., 2006; Morais et al., 2006; Nyssen et al.,
2003, 2008) exists and enables us to make comparisons. First, the levels of depersonalization and
emotional exhaustion among French physician
anaesthetists are quite similar to those observed in
other countries (see Table 5). However, the analysis
of different forms of burnout also revealed low levels of personal accomplishment in French anaesthesia teams compared to Australian, North American
or Hungarian anaesthetists. Such differences can
explain the low levels of global burnout observed in
the present study. The low levels of personal
accomplishment may actually be protective against
stress and burnout. A high prevalence of low personal accomplishment for physician anaesthetists
was already observed in some previous studies in
medical specialities (Adam et al., 2008; McManus
et al., 2002; Schaufeli & Janczur, 1994 with nurses).
For example, McManus et al. (2002) showed that
high degrees of personal accomplishment increase
stress and burnout levels of physicians. Thus, it
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French
anaesthetists
(n = 74)*
Australian
anaesthetists
(n = 422)
American
anaesthetists
(n = 1104)
Hungarian
anaesthetists
(n = 420)
Emotional
exhaustion
Depersonalization
Personal
accomplishment
17.1 (11.1)
17.9 (9.53)
22.2 (9.5)
18.7 (11.0)
6.4 (5.5)
31.8 (7.9)
6.1 (4.8)
36.0 (7.7)
7.1 (5.2)
36.5 (7.3)
5.15 (5.0)
35.5 (7.9)
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bers (i.e. openness of communication) within largesized teams are poorer than in small-sized teams
and thus, could affect the development of co-ordinated
practices and team satisfaction (Reader, Flin, Mearns,
& Cuthbertson, 2007). Some recent studies have
demonstrated that implicit systems of communication
and co-ordination within the team, known under the
name of Transactive Memory Systems (TMS,
Wegner, 1987), are more developed in the small-sized
teams and contribute to physicians work attitudes
such as job satisfaction and team identification (Faraj
& Xiao, 2006; Michinov, Olivier-Chiron, Rusch, &
Chiron, 2008). The recent studies of Estryn-Bhar
(2008) in France also point in this direction by showing importance of teamwork and the collaboration
reducing the symptoms of stress in the workplace and
the intention to quit the profession. Some future studies within anaesthesia teams should be made to examine precisely the relative contribution of organizational
and inter-individual variables to reduce stress.
The present study has some limitations. First, the
sample size is small and is focused on French
anaesthetists working in public hospitals. Further
studies with large samples and in various organizational contexts would be needed. Indeed, the significance of different practice settings (e.g. working in
public establishments with educational and research
tasks or working in private establishments) could
influence the prevalence of depersonalization or the
sense of personal accomplishment (Adam et al.,
2008). Moreover, the type of stressors in two clinical settings (private or public) could be different.
This point related to work settings and organizational climate merits further research. The second
major limitation is its cross-sectional nature. The
survey questionnaire may be biased because it comprised only self-reporting measures that could reflect
socially desirable responses and it does not infer a
causal relationship between variables. Despite these
limitations, this is the first study to explore the
prevalence of burnout among physician and nurse
anaesthetists in France. This study also contributes
to current efforts on establishing French national
norms for the MBI in medical burnout research.
References
Adam, S., Gyorffy, Z., & Susanszky, E. (2008). Physician
burnout in Hungary: A potential role for workfamily
conflict. Journal of Health Psychology, 13, 847856.
Blais, M. R., Vallerand, R. J., Pelletier, L. G., &
Brire, N. M. (1989). Lchelle de satisfaction de
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Author biographies
BRUNO CHIRON is an Anaesthesiologist working in
a general hospital in France. His recent research is
focused on risk, day surgery, team co-operation in
the anaesthesia team and simulator assessment.
ESTELLE MICHINOV is Associate Professor of Social
and Organizational Psychology in the department
of Psychology at the University of Rennes 2,
France. Her recent research focused on group
processes and team performance in varied contexts
(academic, medical, industrial and humanitarian).
is Co-ordinator in cancer
research of University Hospital in Tours, France.
Within the framework of her training, she became
ELODIE OLIVIER-CHIRON
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