414 N.W. 26th Place MELINDA S.

BROWN
Cape Coral, FL 33993
Home Telephone (239)283-9819
Cell Telephone (239) 464-0969
Email: lindiburger@aol.com
EMPLOYMENT HISTORY:
July 17, 2006 to January 6, 2008, Assistant Service Manager / Dispatcher / Custo
mer Service Representative.
Callaghan Tire Enterprises Fort Myers, FL. 33901.
Work performed: Customer service & sales related issues, telephone receptionist,
dispatching tire technicians to service Lee, Hendry, Collier and Charlotte coun
ties, involved with stock transfers, performed sales oriented transactions with
a multitude and various consumer and commercial accounts, receiving / inventorie
s - shipments of mass tire deliveries, assisted with trouble shooting customer i
ssues along with store, service and office managers.

March 1, 2006 to June 23, 2006, In-Store Marketing Representative.

News American Marketing_ Milton, Ct.06897
Work performed: Execution of client ads merchandising within given territories;
responsible for seventeen stores within Lee, Hendry, and Collier counties. Mass
ive PC entailed detail data entry and processing; plus physical
assembly of machinery and daily maintenance of merchandising equipment.

October 1996 to December 2005, Bartender and Club Office Secretary.

As Bartender, work performed: (10/1996-12/2005) German American Social Club of C
ape Coral, FL.: Provided excellent enthusiastic customer service skills in a hig
h volume social club for at all club functions for ten years.
Office Club Secretary work performed: (01/2003-12/2005) : All Payroll, club fina
ncial accounting, payables, receivables, handling of thousands of dollars club i
ncomes and expenses, human resources of club members to include all new members
joining with orientations & etc. Membership management control & care ;data pro
cessing for more than 1000 members. Use of all computer systems, control softwar
e programs and to assist with responsibility ,security and advisory membership m
anagement. Serviced ALL members regarding confidential and club related issues.
Responsible for all receiving of deliveries of foods and liquors shipped to clu
b premises.

March 1997 to June 2001, Marketing & Customer Service Coordinator and Office Adm
inistrative Assistant.
Liquid AG Systems FT Myers, FL 33901.
Worked performed: All marketing support activities & sales coordinating for twel
ve sales personnel in addition to all external & internal business accounts incl
uding personnel issues. Handled 1000 plus customer accounts with shipping & del
iveries. Assisted with accounts receivables, inventory control, responsible for
ALL customer s needs and satisfaction issues, communicated customer relations. Tro
uble shooter. Coordinated maintenance efficiency of all company vehicles to incl
ude service and delivery units.

October 10, 1980 to February 10, 1997, Rental Account Manager, 1993-1997,
Ryder Transportation Resources FT Myers FL, 33901. (Ryder Transportation promote
d from within)
Work performed: Primary function was on outside sales for commercial rental prod
uct line in the geographic area of Sarasota/FT Myers/ Naples. Responsible for s
pecific number of accounts (new business and customer retention) and a specific
revenue level based on company s business plans. Responsible for and developed mar
keting plans and strategies; analyzed customers-evaluating current & potential s
ales opportunities with existing customers, determined new prospect. Analyzed co
mpetitors & industry trends within market. Applied a successful consultative sal
es process.
Branch Rental Manager, 1987-1993; Work performed: Responsible for sales territor
y consisting eight counties, encompassing two rental operation branches-Bradento
n and FT Myers. Responsibilities included developing commercial rental marketin
g strategies, overseeing fleet management, supervised and managed rental counter
operations and administration. Responsible for new sales and quality customer
retention. Provided leadership, motivated and trained new sales representatives
& new manager trainees for Tampa District.
Rental Representative, 1980-1987; Work performed: Transferred from Tampa Distric
t branch as new FT Myers branch opened; responsible for developing New Consumer
and Commercial sales for this new rental services branch. Responsibilities incl
uded all operations of rental counter activities; telemarketing for new business
growth, cultivate retention accounts, credit & collections, implemented & execu
ted promotional sales programs. Increased revenues in various transportation pr
oduct 2lines; One-way & local consumer and commercial truck rentals, heavy duty tr
ucks and trailers. Responsible for Used Vehicle sales. Drove and delivered tru
cks to customers.

Education:
Associates of Arts Degree; Secondary Education, 1974, Anne Arundel
Community College, Pasadena, Maryland.
Skills:
PC computer literate and utilized many different accounting/ data processing pro
grams. Familiar with internet environment. Operate various office equipment.
Interests:
Member of German-American Social Club since 1992. Member of Lutheran Brotherhoo
d Associations. Boating, fishing, animals, computers, enjoy meeting new people
and taking on new challenges.
References:
Pastor Harold Popp
German Ministry in Florida
3318 S.W. 7th Lane
Cape Coral, FL 33991
(239) 283-5047
Mr. Michael Jackway
5791 Taylor Road
Naples. Fl 34109
(239) 513-1984
Walter K. Bicknese, D.D.S.
1105 S.E. 47 Terrace
Cape Coral, FL 33904
(239)542-4626