Effective Business Communication Skills

Mumbai/ Delhi/ Kolkata/ Bangalore

th

26 June ,2015
Book & Pay per Delegate
Booking per Delegate INR 5,999 Net +
12.36% Service Tax.
10% Discount on the booking of more than
3 pax.

Key Take Away & Benefits:

Capitalize on the expert knowledge to gain maximum value on
these vital issues:

- V4C Professional Training

Trainings
Upcoming Trainings By V4C Training & Conferences:
(All Cities)
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Presentation Skills
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Art of Self Motivation
Leadership Skills

Renowned Course Trainer

Understand the importance of effective
communication
Barriers to effective communication
Help participants understand the importance of body
language, feedback and paralanguage in
communication
6Cs of Oral Communication
5Cs of written Communication
Email and telephone etiquette
Assertiveness in communication
Communicate effectively for results

Who Should Attend???

Junior and middle level Executives and all those who
wish to enhance their communication.

All Sectors of Industry

Telecommunications
BFSI
FMCG / Electronics
Hospitality / Hotels
Oil / Gas
Travel / Airlines
Real Estate /Infrastructure /Constructions
Government Agencies
Healthcare/ Pharmaceuticals
Cement / Manufacturing

Study material:
The comprehensive course material will enable you to digest the
subject matter in your own time.

The V4C Trainer Panel consists of 18 renowned and certified

Trainers across India
The trainers are certified from well know training institutes
Nationally and Internationally.

Sessions for the Day:Day:Pointers for the day :The importance of effective communication
Barriers to effective communication
communica
Importance of body language
age and feedback in
communication
The art of persuasive communication
Email and telephone etiquette
1. The importance of effective communication
communication: - At the
outset, participants will learn the importance of effective
communication.
2. Barriers to effective communication:
ation: - Participants will
learn about the different barriers to communication and how
to minimize them.
3. Importance of body language and feedback in
communication: - Here the participants will learn the
importance of using body language
age as a powerful tool to
communicate, the importance of seeking feedback to
minimize misunderstanding.
4. Persuasive communication: - Participants
articipants will learn how to
assert themselves and persuade people to their way of
thinking.
5. Email and Telephone etiquette: - This session focuses on
the damage that can be caused by inappropriate Email
messages.. Tips to telephone etiquette - calling the shots.

Effective Business Communication Skills

Sales Contract
Please complete this form and send it immediately to
Sudeepta Sarkar
Tel no: +91 22 66739050 / +91 9029293666
Name: ________________________________________
Position: ______________________________________
Email Id: ______________________________________
Name: ________________________________________
Position: ______________________________________
Email
mail Id: ______________________________________
Name: ________________________________________
Position: ______________________________________
Email Id: ______________________________________
Organization: __________________________________
Address: ______________________________________
_________________________________
_____________________________________________
Town: ______________State:_____________________
Pin code: _________Tel:___________Fax:__________
Nature of business: _____________________________
Company size: ________________________________
_________________
Authorization
Signatory must be authorized to sign on behalf of organization.
Name: _______________________________________
Position: _____________________________________
Signature: ____________________Date:___________

Fees :
Professional Training fee @ INR 5,999 + 12.36% Tax per
delegate.
Premier Plus
"Where applicable, clients shall deduct the appropriate Tax
Deducted at Source (TDS) at the time of payment and should
thereafter furnish us the Tax Deducted at Source Certifica
Certificate within
one month from the end of the month during which tax is
deducted..
All options inclusive of course papers, luncheon, refreshments &
service.
Indemnity: Should for any reason outside the control of V4C Trainings training, the
venue or speakers change, or the event be cancelled due to an act of terrorism,
extreme weather conditions or industrial Money would not be Refunded.
V4C Trainings training shall endeavor to reschedule but the client hereby
indemnifies and holds V4C Trainings training harmless
mless from and against any and all
costs, damages and expenses, including attorneys fees, which are incurred by the
client. The construction, validity and performance of this Agreement shall be
governed in all respects by the laws of India to the exclusivee jurisdiction of whose
Courts the Parties hereby agree to submit

For Further Details Contact

Sudeepta Sarkar- 9029293666/ 9930169766
Email- sudeepta@v4c.co.in

Register now
Tel no: +91 22 66739053/66739054
3/66739054 Cell no: +91
9029293666
Email: sudeepta@v4c.co.in
Date: 26th June,, 2015 (All Cities)
Venue-Hotel
Hotel Transit, Vile Parle
Hotel Accommodation
Accommodation is not included in the training fee. To reserve
accommodation at the venue contact us at +9122 66739051

V4C Trainings & Conferences :

Office No 307,Mayuresh Cosmos, Sector 11
11, CBD Belapur, Navi
Mumbai, Maharashtra, India.
Pin code 400614
Email: sales@v4c.co.in

Payment Method
Payment is required within 6 days on receipt of invoice.
Credit Card:
Please debit my Visa MasterCard Amex Diners
Card Holders name: ___________________________
Card number:
Security number:
Signature: _________________Expiry Date: ___________
Confirmation Details: After receiving payment a receipt will be issued. If you do not receive a
letter outlining joining details two weeks prior to the event, please contact the training
coordinator at V4C Trainings .Pvt. Ltd

Terms & Conditions:

1. Fees are in inclusive of program materials and refreshments.
2. Payment Terms: Following completion and return of the registration form, full payment is required within 5
days from receipt of invoice. PLEASE NOTE: payment must be received prior to the conference or trainings
date.. A receipt will be issued on payment. Due to limited conference space, we advise early registration to
avoid disappointment. A 50% cancellation fee will be charged under the terms outlined below. We reserve the
right to refuse admission if payment is not received on time. Unless otherwise stated on the booking form,
payment must be made in pounds sterling.
3. Cancellation/Substitution: Provided the total fee has been paid, substitutions at no extra charge up to 14
days before the event are allowed. Substitutions
utions between 14 days and the date of the event will be allowed
subject to an administration fee of equal to 10% of the total fee that is to be transferred. Otherwise all
bookings carry a 50% cancellation liability immediately after a signed sales contrac
contract has been received by V4C
(as defined above) Cancellations must be received in writing by mail or fax four (4) weeks before the
conference is to be held in order to obtain a full credit for any future V4C conference. Thereafter, the full
conference fee is payable and is non-refundable.
refundable. The service charge is completely non-refundable
non
and noncreditable. Payment terms are five days and payment must be made prior to the start of the conference. NonNon
payment or non-attendance
attendance does not constitute cancellation. B
By signing this contract, the client agrees that in
case of dispute or cancellation of this contract that V4C will not be able to mitigate its losses for any less than
50% of the total contract value. If, for any reason, V4C decides to cancel or postpone th
this conference, V4C is
not responsible for covering airfare, hotel, or other travel costs incurred by clients. The conference fee will not
be refunded, but can be credited to a future conference. Event program content is subject to change without
notice.
4. Copyright etc.: All intellectual property rights in all materials produced or distributed by V4C in connection
with this event is expressly reserved and any unauthorized duplication, publication or distribution is
prohibited.
5. Client information is kept on V4Cs company database and used by V4C to assist in providing selected
products and services which may be of interest to the Client and which will be communicated by letter, phone,
fax,(Inc. automatic dialing) email or other electronic means. For train
training and security purposes telephone calls
maybe recorded.
6. Important note: While every reasonable effort will be made to adhere to the advertised package, V4C
reserves the right to change event dates, sites or location or omit event features, or merge th
the event with
another event, as it deems necessary without penalty and in such situations no refunds, part refunds or
alternative offers shall be made. In the event that V4C permanently cancels the event for any reason
whatsoever, (including, but not limited
d to any force major occurrence) and provided that the event is not
postponed to a later date nor is merged with another event, the Client shall receive a credit note for the
amount that the Client has paid to such permanently cancelled event, valid for up to one year to be used at
another V4C event. No refunds, part refunds or alternative offers shall be made.
7. Governing law: This Agreement shall be governed and construed in accordance with the law of India and the
parties submit to the exclusive jurisdiction
ction of the Indian Constitution in Delhi. However V4C only is entitled to
waive this right and submit to the jurisdiction of the courts in which the Clients office is located.