Beruflich Dokumente
Kultur Dokumente
Chapter-One
Introduction
AIBL always try to give the better service through maintain various types of steps, they Provide
excellent information about investment, loan, and Foreign exchange issue and they always
maintain good relation to their Clients. They provide excellent service for their Borrowers.
1.1 Rational:
Internship program offers an opportunity to know the environment of a particular organization.
By doing this program, I have developed and refined my theoretical knowledge gained in the
classroom. This program provides exciting experience of their Foreign exchange, Investment and
management style of that organization, which helps me to fill the gap between theoretical and
real practical world. A perfect consideration between theory and practice is important in the
context of modern business world. Therefore, the American International University-Bangladesh
arranges internship program as a partial completion of MBA program. This program is necessary
for every student to complete his or her graduation degree. Internship program brings students
closer to the business theory and practical and thereby help them to substantiate their knowledge
so that they can prepare themselves to start a successful career.
As part of my graduate program, I am currently working as an Intern in a renowned financial
institution named Al-Arafah Islamic Bank Limited. Till the period of my internship, I am
working in several departments. I had spent most of the time working in Investment Department.
I have tried to learn some topics regarding Investment activities. So I chose to my report topic as
Islamic Finance in Investment - An alternative to conventional Banking. (A perspective
taken from Al-Arafah Islamic Bank Dhanmondi Branch) On this report I represent all of the
banks Investment activity, facility provided to the valuable customers. Moreover Investment is
one of the major sectors for a bank. It is the main sources of the bank income. The bank collect
fund from the customer who is the surplus unit holder and invest in various sector. In Islamic
Banking System investment is totally interest free. It is related with profit. Sometime the
investing fund may be disrupted. For this reason it is rational to analysis investment. Again it is
the heart of the bank because Bank income rationally depends on Investment.
doctrine of Al-Qur'an and lifestyle of Hazrat Muhammad (Sm.) for our supreme success. AlArafah Islami Bank started its journey in 1995 with the said principles in mind and to introduce a
modern banking system based on Al-Quran and Sunnah. A group of established, dedicated and
pious personalities of Bangladesh are the architects and directors of the Bank. Among them a
noted Islamic scholar, economist, writer and ex-bureaucrat of Bangladesh government Mr.
A.Z.M Shamsul Alam is the founder chairman of the bank. His progressive leadership and
continuous inspiration provided a boost for the bank in getting a foothold in the financial market
of Bangladesh. A group of 20 dedicated and noted Islamic personalities of Bangladesh are the
member of Board of Directors of the bank. They are also noted for their business men. Al-Arafah
Islami Bank Ltd. has 78 branches and a total of 1711 employees (upto December 2014). Its
authorized capital is Taka 5000 millions and the paid-up capital is Taka 4677.28 millions.
Wisdom of the directors, Islamic bankers and the wish of Almighty Allah make Al-Arafah Islami
Bank Ltd. most modern and a leading bank in Bangladesh.
1.2.2 Profile of AIBL:
With the objective of achieving success here & hereafter by pursuing the way directed by Allah
and the path shown by His Rasul (SM), Al Arafah Islami Bank Ltd was established (registered)
as a private limited company on 18 June 1995. The inaugural ceremony took place on 27
September 1995. The authorized capital of the Bank is Tk.5000.00 million and the paid up
capital is Tk. 4677.28 million. Renowned Islamic Scholars and pious businessmen of the country
are the sponsors of the Bank. 100% of paid up capital is being owned by indigenous
shareholders.
The equity of the bank stood at Tk. 9647.45 million and the manpower was 1711 and the number
of shareholders was 49,386. It has achieved a continuous profit and declared a good dividend
over the years. High quality customer service through the integration of modern technology and
new products is the tool of the bank to achieve success. The bank has a diverse array of carefully
tailored products and services to satisfy customer needs.
The Bank is committed to contribute significantly to the national economy. It has made a positive
contribution towards the socio economic development of the country with 78 branches.
August 30, 1983 incorporating the detail objective and duties of the banking system in
Iran
Islamic Banking Business means banking business whose aims and operation do not
Chairman
Vice Chairman
Director
Director
Director
Director
Director
Director
Director
Director
Director
Director
Shareholder Director
Ex-Officio
Director/Managing
Director
Company Secretary
Balanced growth.
Ours is a customer focused modern Islamic Banking sound and steady growth in both
mobilizing deposit and making quality Investment to keep our position as a leading
Islami bank in Bangladesh.
To deliver financial services with the touch of our heart to retail, small and medium scale
enterprises, as well as corporate clients through our branches across the country.
Our business initiatives are designed to match the changing trade & industrial needs of
the clients.
1.3 Objective:
The first objective of the study is to finish graduation programmed. Objectives can be
categorized in to two ways such as primary objective and Specific objectives.
1.3.1primary Objective:
To complete the internship as per requirement for completing the MBA program of American
International University-Bangladesh (AIUB) and have a sound knowledge about Banking,
specifically about the investment tools of a bank.
1.3.2 Specific Objectives:
The first objective of writing the report is fulfilling the partial requirements of the MBA
program. In this report, I have attempted to give an overview of "Islamic Finance in Investment An alternative to conventional Banking. (A perspective taken from Al-Arafah Islamic Bank
Dhanmondi Branch).
Chapter-Two
Investment Related Activities
specifically about investment tools. Internship under an industry is basically done for the
wellbeing of student for gaining better understanding the scenario of real business. Internship is a
portion of the Master of Business Administration (MBA) program, this program is set to develop
a student for achieving success in future and to connect the student with the real world, this
program acts as a simulation for student, where the student needs to gain a practical experience
about a business or firm which facilitates the connection between the study and experience.
This report is prepared according to the knowledge I have gathered during the period of my
internship. Participating in work related activities, questioning officials and observing gave me
an in depth knowledge about the departments.
Pursuant to the Investment Policy adopted by the Bank a 7-year Perspective Investment Plan has
been drawn-up for the year 2007 to 2014 and put into implementation.The plan aims at
diversification of the investment port-folio by size sector geographical area, economic purpose
and1 securities to bring in phases all sectors of the economy and all types of economic groups of
the society within the fold of Banks investment operations.
A sound well defined, well planned and appropriate investment policy frame work is a prerequisite for achieving the goal of the Bank implementation and materialization of the economic
and financial principles of Islam in the Banking area and justice in trade, commerce and industry
and to build socio-economic infrastructure, create opportunity for income and sustained
economic growth of the country.
2.1.2 Strategies:
Risk in the investments and return both are interrelated. An investment policy that emphasizes a high
return must accept relatively high risk. Conversely, an investment policy that will tolerate only small
amount of risk must be prepared to accept a relatively low return.
As such, it is really difficult whether to select a high return port-folio on high risk or low risk portfolio with a low return.
Nevertheless, considering all aspects following guidelines shall be followed as strategy for banks
investments.
If two port-folios have the same risk but different returns, the port-folio having higher return
shall be preferred.
If the two port-folios have the same expected returns, but different degrees of risk, the portfolio with lower risk shall get preference.
If one port-folio has both a higher return and a lower risk than another, the first port-folio
shall be preferred.
Keeping in view the risk factor, the bank shall maintain flexibility in determination of rate of
return on investments on case to case basis in consideration of the risk element involved in
the respective investment.
Emphasis is given for expansion and strengthening cottage and small industries sector and
rural industries. This immensely potential industrial sub-sector shall create employment
11
opportunities to rural and semi-urban population and shall have positive contribution in
employment and income generation and poverty alleviation of the low-income group.
Investment facilities shall be extended for establishment and expansion of export oriented
forward / back ward linkage and import substitute industries.
The bank requires retaining 10% of its total deposit liability as Statutory Liquidity Ratio
(SLR) including 4% Cash Reserve Ratio (CRR) with the Central Bank. The bank may go for
investments up to 90% of its total deposit. The perspective investment plan is being
formulated quantifying the allocation of investments size-wise, sector-wise, and geographical
area-wise, economic purpose-wise, security-wise and mode-wise keeping in view 20%
projected growth of deposit each year.
Taking into consideration the broad objectives of the bank, national priority, socio-economic
need, growth level of the economy, the investments port-folio of the bank may gradually be
diversified and allocated in term of size, sector, geographical area, economic purpose,
security and mode.
So, banks investment policy, investment planning and investment budgeting, till situation changes
improve, shall aim at promotion of quality general investment.
Bai2.1.3Mode Mechanism
of Investment:
Ijara
Mechanism
Share
Mechanism
a) Bai-Murabaha
a) Hire Purchase
a) Mudaraba
b) Bai-Muajjal
b) Hire Purchase
Under
shirkatulMelk
b) Musharaka
c) Bai-Salam
d) Istishnaa
12
2.1.4 Bai-Mechanism:
"Bai" means any purchase and sale of goods in cash or on credit or in advance at a prefixed
13
i.
Ordinary Bai-Murabaha
If there are only two parties, the seller and the buyer, where the seller as an ordinary trader
purchases the goods from the market without depending on any order and promise to buy the
same from him and sells those to a buyer for cost plus profit, then the sale is called Ordinary BaiMurabaha.
ii.
If there are three parties, the buyer, the seller and the Bank as an intermediary trader between the
buyer and the seller, where the Bank upon receipt order from the buyer with specification and a
prior outstanding promise to buy the goods from the Bank, purchases the ordered goods and sells
those to the ordering buyer at a cost plus agreed profit, the sale is called Bai-Murabaha on Order
or Promise, generally known as Murabaha.
This Murabaha upon order and promise is generally used by the Islami Banks, which undertake
the purchase of commodities according to the specification requested by the Clients and sale on
Bai-Murabaha to the one who ordered for the goods and promised to buy those for its cost price
plus a marked-up profit agreed upon previously by the two parties, the Bank and the Clients.
B) Bai-Muajjal
Meaning
The terms Bai and Muajjal have been derived from Arabic words Ajal and Bai. The word
Bai means purchase and sale and the word Ajal means a fixed time or a fixed period BaiMuajjal means sale for which payment is made at a future fixed date or within a fixed period. In
short, it is a sale on credit.
14
Definition
Bai-Muajjal may be defined as a contract between a buyer and a seller under which the seller
sells certain specific goods (permissible under Islamic Shariah and the Law of the Country), to
the buyer at a agreed fixed price payable at a certain fixed future date in lump-sum or within a
fixed period by fixed installments. The seller may also sell the goods purchased by him as per
order and specification of the Buyer.
C) Bai- Salam
Meaning:
The terms Bai and Salam have been derived from Arabic words Bai and Salam. The word
Bai means sale and purchase and the word Salam means Advance. Bai-Salam means
Advance Sale and Purchase
Definition
Under this mode Bank will executive purchase contract with the client and make payment
against purchase of product, which is under process of production. Bai-Salam contract will be
executed after making any investment showing price, quality, quantity, time, place and mode of
delivery. The profit is to be negotiated. The payment as the price of the goods is made at the time
of agreement on the spot and the delivery of the goods is deferred.
D) Bai-Istishna:
15
Meaning
The word Istishna has been derived from the word Istishna which means industry or
Manufacturing enterprise. Istishna means to goods manufactured by placing orders to a
manufacturer.
Definition
Isteshna'a is a contract between a manufacturer/seller and a buyer under which the
manufacturer/seller sells specific product(s) after having manufactured, permissible under
Islamic Shariah and Law of the Country after haying manufactured at an agreed price payable in
advance or by installments within a fixed period or on/within a fixed future date on the basis of
the order placed by the buyer.
2.1.5
Ijarah mechanism :
16
B) Musharaka:
The term Shirkat and Musharakah have been derived from Arabic words Shairkah and
Sharika. The word shirkah means a partnership between more than one partner. Thus the ward
Musharaka and Shirkat means a partnership established between two or more partners for
purpose of a commercial venture participate both in the capital and management where the profit
may be shared between the partners as per agreed upon ratio and the loss. If any incurred, is to be
borne by the partners at per capital /equity ratio.
In case of investment Musharaka meaning a partnership between the bank and the client for a
particular business in which both the bank and client provide capital at an agreed upon ratio and
bear the loss, if any in proportion to their respective equity. Bank may move itself with the
selected client for conducting any Shariah permissible business under Musharaka mode.
Important Features:
b) Trust Receipt: This is an investment facility for the client for release of goods imported
through L/C. The goods are handed over to the importer (client) under trust with the arrangement
that sale proceeds should be deposited to liquidate the investments within a given period.
c) Murabaha (Import Bills): AIBL pays up the exporter (foreign bank) if the importer (client)
fails to pay the payment within time, the delay of payment may happen due to lack of proper
documentation or delay of shipment. Profit is taken by the bank till the goods aren't reached by
the bank.
d) Murabaha (Post Import): This is an investment facility given to the client by AIBL, after the
import of goods if the client fails to pay the loan amount then AIBL takes the charge of the goods
and keeps in its storehouse, the bank releases the amount of goods only on which the payment
has been made.
e) Foreign Bill Purchase: In terms of late bill payment by the exporter to the client (importer), the
bank purchases the foreign bills on behalf of the client at a specified rate. i.e. if $1=82.5tk, then
bank will buy it for 79.5tk.
f) Foreign Bill Collection:In terms of collection of foreign bill the bank helps the client to
acquire the money from the exporter by negotiating with the foreign bank.
g) IBP (Inland Bill Purchase): For local goods payment made through purchase of inland
bills/cheques to meet the urgent requirement of the client.
2.1.8 Product Wise Investment of AIBL:
Bai-Muazzal product of AIBL is leading the pack followed by Murabaha, Hire Purchase
Investment, Bills Purchased, Quard and Pre-Shipment Investment respectively. Interestingly,
AIBL is not investing on its Musharaka product.
2.1.9 Performance of Investment Tools of AIBL:
The investment of the bank has stood at Tk.6333.25 million as on 31st December 2014 as against
Tk 1384.89 million in the previous years how an increase by 45.04 %. The investment portfolio
of the bank is well diversified and covers abroad spectrum of businesses and industries including
readymade garments, textile, edible oil, ship scraping, steel & engineering, chemicals,
19
20
Bangladesh a third-wood developing country is rich in natural and human resources. In spite of
vast possibilities, the majority people of the country live in hardship-below poverty tapped,
explored and exploited. Physical labor is their only means of earning. A large tools of this
populace is active youth force. Many of them are efficient, intelligent and energetic with
initiative & drive and have courage to take risks. But they cannot uplift their socio-economic
condition due to poverty, lack of financial support and other required facilities.
iv. Housing investment scheme:
One of the basic human needs is to have a house to live in. A house is in an abode of peace and
happiness. Housing has now become an acute problem in the country, especially in the towns,
cities and metropolis. With their limited income, it has become almost impossible on the part of
the lower middle class, middle class and sometimes, even for upper middle class to solve their
housing problem. To meet this basic human need, Islami Bank Bangladesh Limited is committed
to contribute to this end to provide a peaceful and happy.
The AIBL through its RDS project has been implementing integrated programs for the landless
poor, edge laborers and marginal farmers aimed at meeting their basic needs and promoting their
comprehensive development. Consciousness among the poor needs should be enhanced so that
they can lift their position in the socio-economic structure of the country. In order to consolidate
their economic base, invested money should be used in income generating activities so the
poorer section of the population can become self-reliant. RSD works for the realization of that
objective.
ix. Agricultural implements investment scheme:
Bangladesh is predominantly an agricultural country with vast majority of people living in rural
areas. Most of our people for their living are dependent on agriculture. Agriculture still
contributes the lion share of the gross domestic product. But we could not as yet become selfsufficient in food production. We still import a bulk quantity of food grains from abroad to meet
22
the deficit. We must modernize our agriculture and establish more and more industries in order to
minimize imports. The Bank has introduced Agriculture Implements Investment Scheme" to
provide power tillers, power pumps, slow tube wells, thrasher machine etc. On easy terms
unemployed youths for self-employment and to the farmers help augment production in
agricultural sector.
x. Micro industries investment scheme:
AL-Arafah Islami Bank Ltd has been appreciably participating in this direction by financing
industrial sector. With a view to creating wider base for industries, the Bank has decided to
launch "Micro Industries Investment Scheme" through its Branches.
2.1.11 Small & Medium Enterprise Investment:
The role of small and medium enterprises (SMEs) is indispensable for overall economic
development of a country like Bangladesh. Being labor intensive with short gestation period,
SMEs are capable of increasing national income as well as rapid employment generation;
achieving goal of eradicating extreme poverty and women empowerment. SME development is
currently considered as one of the major pro-poor socioeconomic development policy. Fulfilling
the growing domestic demand with local resources and products is critical to economic growth.
SMEs are playing a vital role in meeting domestic demand in our country. To ensure proper
manifestation and rapid advancement of Small & Medium Enterprises, a number of SME related
schemes are running in this Bank. In the light of a unique definition by Bangladesh Bank, bank is
giving priority over financing to three categories of enterprises viz. Industry, Trade & Services.
Investment up to December 2014 of SME investment portfolio is 15886.40 million. Besides, to
speed up SME investment flow and to include in people who are beyond the range of banking
facilities, a scheme named 'Small Enterprise Investment Scheme (SEIS)'is launched.
With this scheme, operation of collateral security free SME investment is running all 88 branches
are under the operation. At the end of December 2014, number of security free SME investment
client is 3019 and investment portfolio is Tk.553.72 million. Skilled and experienced staffs are
recruited in different branches to ensure proper expansion of collateral security free SME
investment. We prior Area Approach Method when SME financing. The statistics as on 31
December, 2014 is shown in the table:
23
Particulars
SME Investment Portfolio
Status
Tk. 653.63 Million
To face the increasing food shortage of the country, bank is paying massive attention to invest on
agricultural sectors. The main items of agricultural sectors are- crops, fisheries, warehouse,
poverty alleviation, irrigation, livestock development etc. At the end of December 2013, total
agricultural investment portfolio is Tk. 628.01 million of the fiscal year 2013-2014. With
collateral and without collateral both are practiced in agricultural investment.
2.1.14 Solar Energy Investment Scheme:
A Pioneer investment scheme named 'Al-Arafah Solar Energy Investment Scheme' is launched in
order to face the present electricity crisis and to spread the benefits of renewable energy among
the rural people. This program treats as an innovative step on the history of Private Banking
Sector in Bangladesh. It also has unveiled the wide field of Green Banking concept, the burning
issue. 'Solar Energy Investment Scheme' is running under the control of SME Department with
the support of newly created Power & Technology Unit. Skilled Electric Engineers & Solar
Technicians are recruited in order to ensure the perfect technical support. We have already
established 99,705 Watt Peak of electricity among 1885 families through 15 Rural Branches so
far. We are running this program with own funding as well as skilled personnel.
2.1.15 Sector Wise Investment of AIBL:
AIBL utilizes both location based and sector based diversification, location based is done by
widening their branches and sector wise AIBL allows investment in various sectors of business.
Sector
Agriculture, Fishing and Forestry
Industry
Construction
Water Works & Sanitary Service
Transport & Communication
Storage
Trade Finance
Miscellaneous
Total (Including PR)
Less Unearned Profit
Total
BDT in million
793.48
24,279.60
3,412.99
302.28
3,435.77
48.04
46,167.49
5,186.92
83,626.57
5,911.62
77,714.95
From the above chart and table it can be seen that trade finance and industry sector are
dominating all other sectors of AIBL.
25
Construction Company
Trading
Edible Oil
(Retail/Wholesale)
Pharmaceuticals and
Chemicals
Service Industries
Cottage Industry
Assembling Industry
Estate
Steel & Engineering
Agriculture
Cottage Industry
Paper Products
Commodities
2.1.17 Investment Sanction Steps in AIBL:
Step
s
1
Particulars
Application
Processes
Applicant applies for the loan in the prescribed
form of the bank describing the type and purpose
Sanction
of the loan.
1. Collecting Credit information about the applicant
to determine the credit worthiness of the borrower
from the available sources of information.
2. Personal Investigation, Nature of the client,
3.
(Central
Information
Bureau)
report
from
Bangladesh Bank.
policy.
Evaluation of the proposed security.
4. Lending Risk Analysis (LRA) is must for the loan
amount exceeding 1 crore Tk - as ordered by
Bangladesh Bank.
5. If the entire requirement is fulfilled and is in
accordance with AIBL's policy then the loan is
26
sanctioned.
3
Documentat
ion
Disburseme
nt
Provision on Investment:
A percentage of money is kept aside as provision amount on investment, provision amount varies
from sector to sector but this is used for general purpose.
Type of Classification
Rate of Provision
Unclassified (UC)
1%
5%
Substandard (SS)
20%
Doubtful (DF)
50%
100%
27
inspection/audit.
All investment facilities to be reviewed timely.
Computer system should be able to produce the reports for branch and head office.
Recovery:
Unless full amount is not recovered the bank posses a financial risk. Recovery Unit is to initiate
collection process from the time when an account becomes felonious until it is regularized by
means of payment or closed with full payment amount collected. AIBL's recovery unit regularly
inspects the due date of payment, goes for surprise visit, prepares overdue lists quarterly and
diarizes due date of payment to put more emphasis on the collection procedure.
AIBL has geared up efforts to improve the recovery rate of disbursed investment and also taken
adequate measures for converting the classified investment into performing assets. As a result,
classified investment of the bank could be kept at a low level far below the national average. It is
0.95% as on 31 December 2014, classified investment declined to 0.95% compared to 1.14% as
on 31 December 2013.The bank gives top-most priority to the creation of quality assets and does
appropriate risk grading while approving commercial, trade and project investment to different
clients.
2.2 Organization-wide
2.2.1 Investment Division:
28
I spend most of time in the investment division. So I learn lot of things in investment division and they
are:
Types of Investment Facilities.
Investment (Lending) Caps.
Investment Facility Parameters.
Investment Application Format.
Reporting of new facilities.
Responsibilities of different functionaries.
Distribution of policy to the investment/marketing officers.
Investment Training.
Ensure the commercial profitability of the bank.
Encourage the socio-economic development, poverty alleviation, and employment
generation.
Investment Diversification.
29
Chapter-Three
Constraints/Challenges and Proposed
Course of Action for improvement
30
No Manual found on Investment in the Branch: I know AIBL has manual for their Investment
system but as an intern I found it difficult to get the terms of investment products because the
branch has lost the copy of the manual.
32
Chapter-Four
Lessons Learned from
The Internship Program
33
Ratio analysis on leverage, liquidity and profitability is covered in Financial Institutions and
4.3 Others:
34
The internship program that goes for three months has enabled me to prepare myself to work
in the structural organization under the disposition of the management. There I have gathered
not only the function are done in the organization but also the discipline and punctuation in
the work field in where I am going to enter in future.
Chapter-Five
Concluding Statements
35
5.1 Summary:
Today the banking service is very competitive. So the real from the practical materialization, I
have reached a firm and concrete conclusion. I believe that my realization will be in harmony
with most of the banking thinkers. It is quite evident that to build up an effective and efficient
banking system to the highest desire level computerized transaction is must for a modern
banking.
Al-Arafah Islami Bank Limited is a new generation Bank. It is committed to provide high quality
financial services or products to contribute to the growth of GDP of the country through
stimulating trade and commerce, accelerating the pace of industrialization, boosting up export,
creating employment opportunity for the educated youth, poverty alleviation, raising standard of
living of limited income group and overall sustainable socio-economic development of the
country. The is not so far when it will be in a position to overcome the existing constraints and it
may be expected that by establishing a network over the country and by increasing resources this
bank will be able to play a considerable role in the portfolio of development of financing in
Bangladesh.
Success in the banking business largely depends on effective management, excellent service,
latest technology, goal setting and overall plane. Al-Arafah Islami Bank Limited has every
quality to do the business successfully. I think, within few years, Al-Arafah Islami Bank Limited
will achieve top class banking business bank in our country.
36
Chapter-Six
Suggestions for Improvement
Or
Course of Action
37
More concentration on customer satisfaction will give a chance AIBL to achieve more
depositors, and more depositor means they can invest more and as a result they will able to
offerings.
AIBL should keep investment operation manual in all the branches so that new employees
those who were not trained can get the outmost picture of the investment system of AIBL.
AIBL have to give importance on online banking system, the current system is not up to the
mark, the investment client can't view their profile because the site is still under construction
AIBL can diffuse its scope of investment through focusing Shariah concept regarding
investment among the Bank officers; employer and the Clients by strong training, workshops
and Clients get - together.
38
Inclusion of more subjects based on the Huly Quran and Sunnah in the Training courses of
the Islami Bank Training & Research Academy in order to develop human resources having
morally.
Arrangement of monthly /quarterly training courses /workshops for the clients selected by the
Branches in order to promote Investment clients of the desired level.
AIBL should appoint sufficient number of women employees to deal women entrepreneurs
and professionals and understand their needs and thus create demand for investment.
To fulfill the vision of "mass banking" this Bank should grants investment portfolio to new
entrepreneurs /new businessmen new companies etc.
AIBL should utilize "Internship Program" as one kind of promotion policy to encourage its
present and potential investment clients. Because, young generation is the vital post of our
economy. To do so this Bank should provides facilities to the internees through proper
placement and practical operations as well as job certainty to those who bring introduce
themselves the best performers in doing their particulars.
Maximum clients do not know about AIBL Loan schemes. They should carry at more
promotional activities to make clients aware about their offers.
It was observed that, AIBL is absent in TV, Print Media, Bill Boards, and Sponsorships etc.
Bank should advertise about itself so that it can attract more clients. That will increase the
business volume of the bank.
Finally the Bank should have the vision to automate it all operations and functionalities and
should be committed to achieve the goal to be a lead Bank in the country both in service and
in technical aspect and to fulfill the requirements of mass people.
6.2 References:
Books & Reports:
Various types of publications of AIBL.
Annual Report of Al-Arafah Islami Bank Limited.(2014)
Banking journal.
39
Bibliography:
http://banglapedia.swarch.com.bd/Ht/T_0234.htm.
http://www.highbeam.com/doc/1P1-83729256.html.
Al-Arafah Islami Bank Limited web site-www.alarafahbank.com
SHARIAH MANUEL published by Al-Arafah Islami Bank Limited.
Several Booklets from Al-Arafah Islami Bank Limited.
Several News letters from Al-Arafah Islami Bank Limited.
http://banglapedia.search.com.bd/HT/T_0234.htm.
http://en.wikipedia.org/wiki/List_of_Banks_in_Bangladesh.
40
Chapter-Seven
Appendices
41
7.1 Appendices:
42