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Re:Inventing Broadband
Regulation
The advice in this White Paper is intended for both entrepreneurs and regula-
tors:
1. It helps entrepreneurs understand the opportunities and pitfalls in com-
munications regulation, by separating broadband from analogue envi-
ronments;
2. It helps regulators prevent the rationales, monopolies and markets cre-
ated out of rationed scarce analogue conditions from distorting the new
broadband markets.
Contact:
The following sections identify the key areas for regulators to forbear in order to
create the ‘Entry Condition’, which should be the guiding principle of broadband
regulation:
It is our belief that the existing regulatory settlements have pursued an overly broad
‘politicised’ analogue agenda, driven by the twin imperatives of protection of con-
sumers and monopolies from competitive entry, and rationing of scarce resources
allocated to those monopolies.
We take as a case study the UK, as the cautionary example for entrepreneurs and
other European regulators to watch. The UK was the first to introduce privatised
regulated communications in both broadcasting and telecoms, and a dominant in-
fluence on the European Commission and its partners in the 1980s and 1990s. At
the dawn of the broadband era, the UK has fallen behind as a result of failing to
move from ‘managed competition’ to a ‘free for all’ market.
Instead of one winner and one loser, both protected by the regulator, there should
be thousands of winners and dozens (or perhaps hundreds) of losers. Ultimately it
is the customer, viewer and European economy which will benefit.
With convergence – much-heralded in the past two decades – finally arriving in the
roll-out of digital networks over wired and wireless technologies, that competition is
finally arriving. However, it is in Sweden, Finland, and the Netherlands that compe-
tition is far more advanced. ...More people use
the Internet and
Broadband as % of all Households in Selected European Regions 2000/2005
mobiles than turned
35 out to vote...
% of Households with Broadband
2005
30 2000
25
20
15
10
0
Nordic Germany UK France Italy Spain
source: Jupiter MMXI
The market successes have been based on light touch regulation, permitting viewer
and user choice to decide winners from losers. This has allowed software, hard-
ware and networks to proliferate, from personal computers to the Internet to mobile
communications. Governments learned that attempting to pick winners here, from ...Advanced under-
disastrous D-MAC systems for satellite TV, to ICL/Bull/Siemens Nixdorf ‘national standing of broadband
champion’ computing, would always lose out to entrepreneurial market-guided
enterprise in the end.
bottlenecks in both
networks and services
That is not to deny that competition regulation has played its part in ensuring mar- informs competition
ket forces can operate properly. decisions...
1. The essential facility regulation of BT’s network by Oftel to allow other
providers to offer voice calls from the mid-1980s, and now DSL over the
local loop in 2001, has created much network competition.
3. The duopoly replaced by four, and soon five, UK mobile operators has led
to a booming mobile market.
4. For much of the 1990s, the UK led the way in network regulation. Offset-
ting local loop unbundling delays – common all over Europe and the US,
even in Germany and the Netherlands – Oftel has secured unmetered
Internet access at internationally competitive rates.
Competition regulation has played its part beyond telecom regulation, also. In glo-
bal computing and Internet markets, the two key regulators are the European Com-
mission and the U.S. government. Computer hardware and software markets have
been opened by the U.S. antitrust (competition) cases settled with IBM (1982),
Intel throughout the 1990s, and Microsoft’s appeal is pending. Internet backbone
and software cases have been settled by the combined efforts of U.S. and Euro-
pean regulators in AOL-TimeWarner (2000), AT&T-TCI (1999), Warner Music Group-
EMI (2000), MCI-WorldCom (1998), and Microsoft European cable (2001). In all
cases, advanced understanding of broadband bottlenecks in both networks and
services informed the competition authorities’ decisions.
Regulatory Cynicism
Unfortunately, the regulatory past is not confined to attempts to set networks and
services free. Too much of the regulatory inheritance is of utility regulation: protect-
ing consumers by rationing services, redistributing revenues from profitable to so-
cially desirable functions, imposing taxes on urban and business users in order to
aid the rural user (Laffont & Tirole 2000).
There is a history of monopoly and duopoly in fixed telephone and television serv- ...True competition
ices, the two most entrenched and politically powerful sectors of the communica- will encourage mass
tions industry. In return for protection from aggressive incentive regulation, the in- penetration of
dustries agreed to universal service and public service obligations; the former for
all households to access phone and TV services, the latter to ensure the positive
services...
nature of content on those services.
Transatlantic telecoms regulatory experts Naftel and Spiwak (Naftel and Spiwak
2000) argue that regulators and established corporates engage in elaborate games
of ‘regulatory cynicism’, in which legislation explicitly designed to encourage de-
regulation and market entry is reduced to games in which powerful companies
arbitrage the regulator to secure protection from true competition. It reflects the
business reality that the next best investment to a monopoly is a duopoly, and the
next best to that is an oligopoly. For monopoly, read copper local loop. For duopoly
read cable and telecoms infrastructures. For oligopoly, read the mobile sector.
The collapse in telecom share prices in the past year, for vendors, telcos, alternative
infrastructure builders and most disastrously broadband services, will encourage
regulators and survivors to plan for continued starvation by capital markets. That
would be a disaster, not only because it signals indefinite oligopoly in networks and
insufficient incentive to create new services markets, but because it lays waste to
the Internet-inspired creativity, which emerged in the latter half of the 1990s. It
permits European telecoms to ignore the US Silicon Valley-inspired innovation
revolution, which is creating true competition in formerly oligopolistic markets, such
as operating system software, and broadband local area networks.
Regulators need to remember that telecoms is no longer a utility, that failures in the
market are a natural element in competition, and that enhanced stock market volatility
is a fact of capital investment in the broadband economy. The TMT sector rose and
then fell far faster than the traditional economy, and will rise (and no doubt fall)
even faster in future. That is good reason not to build regulation for oligopolies, but The planned OfCom is
to accept that the TMT sector has fundamentally altered competitive strategies in
favour of dynamic growth, innovation and instability. The regulators’ job is not to … a reshuffling of the
stop this dynamism but to encourage competition and let the market - and investors regulatory
and consumers - feel the pain and the reward. deck-chairs amongst
analogue ‘clients’
A Step Change from Analogue Duopoly to Broadband
Innovation Regulation
Regulation
Networks
+
Innovation
Computing Broadcast
Video
Telephony
Time
With the end of scarcity and the increased scope for original production, the obvi-
ous rationales for intervention beyond competition regulation are disappearing fast.
Unfortunately, the well-documented phenomenon of regulatory capture can come
into play, where long-established regulators are ‘managed’ by their ‘clients’, the
large, well-resourced and familiar corporate interests.
To safeguard against this danger, it is necessary to make a clean break with the
past, rather than merge five UK regulators into one without fundamentally redraw-
ing both mission and, consequently, personnel. The planned OfCom is just such a
merger, a reshuffling of the regulatory deckchairs amongst analogue clients. Many
European broadcast and telecoms regulators have not even merged offices, let
alone functions (in part due to their state-federal division of powers between cul-
ture and commerce).
Entry should not be decided by the regulator. Rather, the market should decide.
We are convinced that the more broadband networks and services are regulated
in the manner of the computer hardware and Internet markets, the more likely
entry will be. The more such regulation resembles that of broadcast and telecoms,
the less open markets will be.
Investors recognizing positive-sum games will look for innovatory entrants to provide
new services and grow the sector. Markets asked to judge zero-sum games will
pick winners or desist from investing in such low margin contests.
In the following sections, we identify three critical areas in which regulators can
set the ‘market entry condition’ for broadband networks and services: licensing,
gateway regulating and standard-setting. We focus on the inter-relationship between
these fields, in that dominance of any one field by one competitor can lead to
regulatory problems in another, where that dominance can be leveraged unfairly.
It is vital that the regulator works seamlessly between divisions in order to monitor
the effects of one field on the others.
The basis for communications regulation in the past was the individual licence.
Companies who wanted to offer the public communications services were required
to apply individually for licences, to guarantee levels of quality of service, to detail ...A vicious circle of
their prices, network architectures, content and programmes, employment and train-
rationing and market
ing provisions and so on. British Telecom is regulated by Oftel under the terms of its
licence under the 1984 Telecommunications Act. Other companies offered near- distortion was created
monopoly licences also have individual licences, several in the case of cable com- by successive regula-
panies. tory interventions...
In exchange for receiving the privilege of a rationed service, companies promised
governments to use their radio spectrum and/or right to roll out infrastructure for the
public good. Regulators even required prior censorship of programming on televi-
sion. Profits were secondary. A vicious circle of rationing and market distortion was
created by successive regulatory interventions.
The many justifications for licensing in the analogue narrowband world largely disap-
pear in the broadband environment.
Concerns regarding content delivery, network integrity and rationing are overcome
by private contract, standard-setting and reinvestment in a competitive market.
Re:Think! argues that individual licences should only remain for actors with Signifi- ...Broadband wireless
cant Market Power inherited from the analogue past. All other players should be devices will proliferate
assumed to require no licence, except the most generic registration (class licensing). creating huge opportu-
To illustrate how revolutionary regulators can be, consider spectrum licensing.
nity for new applications
and services...
The lack of spectrum for commercial use due to ‘bandwidth hogging’ by government
departments, especially the MoD, and the broadcasters, led to a regulatory para-
digm in which the regulator (the Radiocommunications Agency) licensed all other
spectrum as a scarce resource. The primary concern has been pollution (interfer-
ence) and illegal ‘pirate’ use of spectrum.
That is changing fast. Increased use of intelligent multiplexing devices, including IP-
based laptops for wireless LANs, is allowing far more use of available spectrum than
previously thought possible. (See “I Want My WiFi!” at http://www.re-think.com/
knowledge1.htm for examples). It is a tragedy for 3G to be almost the final victim of
rationed individual licensing before the ‘intelligent spectrum revolution’ begins.
These two changes, one technological, the other market-led regulatory, can revolu-
tionize spectrum usage. The government (and MoD, BBC and other broadcasters)
will discover the true market value of their services and spectrum, and are likely to
release far more spectrum onto the market as demand is established. Broadband
wireless devices will proliferate creating huge opportunity for new applications and
services.
BBC BT IBM
gulatory Barrier
gulatory Barrier
B r
B r
Regulatory
Regulatory
BBC BT IBM
R
BBC BT IBM
Interface
n face / Bottle
Bottleneck?
k
Interface
I rface / Bottle
Bottleneck?
c
To take an example, many experts were concerned that AOL in buying Time Warner
could exercise market power over the latter’s cable systems (infrastructure) and
content such as CNN (copyright), thus controlling the vertical value chain.. As a
result, AOL agreed to restrictions on offering its services over its cable systems,
allowing other service providers and content owners equal access.
That goal of lowering entry barriers is exactly what we recommend to communica- ...the whole communi-
tions regulators generally. The message of the AOL case is that it is important to cations value chain
ensure that the old telco and broadcast bottlenecks are not replaced by new rests on industry-led
broadband vertically integrated bottlenecks. standard setting...
It’s easy to see how government would like to set standards: it’s a form of regula-
tion by other means. Communications technologies are too dynamic and fast-mov-
ing for too ‘hands-on’ an approach, and disasters like High Definition Television
and the digital terrestrial software language, MHEG5, show that government should
not intervene directly unless industry-led standards manifestly fail to benefit con-
sumers.
Closed industry groups, whether one or several corporations, can all too easily use
standard setting to regulate the rest of the market. With the Windows operating
system in over 90% of PCs shipped from factories, it’s clear that Microsoft is a
more or less benevolent dictator in PC software, and has used that to bundle word
processor, email and Internet browser applications and the rest into its operating
system. In telecoms, the control that BT and other telcos in the International Tel-
ecommunications Union had over switched telecoms engineering, is an example of
closed standard setting.
As so often, developing an open standard has required convincing all market play-
ers, including the dominant actors, that the market would grow based on that any-
to-any interoperability. In this case, a combination of manufacturers (including
Microsoft, Motorola), software programmers (including Canal Plus and Sun, author
of Java), and governments persuaded dominant actors that interoperability was in
the best interests of the industry and viewers.
Oftel has needed to regulate several BSkyB subsidiaries, in detail as great as au-
thorising usage of the source code used in interactive TV applications, in order to
open up this proprietary system to competitors.
Government action can be seen as a vital last resort in standard setting, encourag-
ing an otherwise impossible industry compromise. Other classic case studies in
broadband standard setting include 3G and 4G networks, the MPEG4 video stand-
ard and the new 3G software language. Often, industrial policy concerns prevent
interoperability between European and U.S. standards (Naftel and Spiwak 2000).
The European Commission is well supported by UK regulators, notably the DTI ,
Oftel and the Radiocommunications Agency, and it is to be hoped that this stand-
ards supporting work is continued in OfCom, whatever its composition.
We have shown in this White Paper some of the key areas for entrepreneurs and
regulators to address in order to create the ‘Entry Condition’ which should be the
guiding principle of broadband regulation:
1. licensing;
2. bottleneck regulation;
3. standard-setting.
This approach:
Illustrative Bibliography
A Short Article Based on this White Paper
Marsden, C. (2001) Shuffling the Regulatory Deck Chairs’, Inside Digital
TV, 28 March 2001 at http://www.re-think.com/pdfs/IDTV4-06.pdf
Blackman, C., and Nihoul, P., eds. (1998), Telecommunications Policy, Vol. 22 No. 3:
Special Issue - Convergence Between Telecommunications and Other Media: How
Should Regulation Adapt?
Naftel, Mark and Spiwak, Lawrence (2001) The Telecoms Trade War, Hart Publishing,
http://www.phoenix-center.org/telindex.html
E-envoy (2001) ‘UK Online: The Broadband Future’, Office of the e-envoy, 13 February
2001, http://www.e-envoy.gov.uk/ukonline/ukonline_menu.htm
Shapiro, C. and Varian, H.R.(1999) Information Rules: A Strategic Guide to the Net-
work Economy, Harvard Business School Press
Figueiredo, R.J.P. and Spiller, P. (2000) Strategy, Structure and Regulation: Telecom-
munications on the New Economy, 2000 L.REV. M.S.U.-D.C.L. 1 at pp253-285
Spectrum Reform
Cave, M. and Cowie, C. (1998) Not Only Conditional Access. Towards a Better
Regulatory Approach to Digital TV, Communications and Strategies, No 30, 2nd
Quarter, 1998 at pp 77-101;
Lessig, L. (1999) The Limits in Open Code: Regulatory Standards and the Future
of the Net, 14 Berkeley Technology Law Journal 2 at 759-770
Watson Brown, Adam (1999) Industry Consortia and the Changing Roles of
Standards Bodies and Regulators, 325 IPTS Report, Institute of Prospective
Technology Studies, Seville, Spain, also through DGXIII, at http://www.jrc.es/
pages/f-report.en.html
Kahin, Brian and Abbate, Janet eds. (1995) Standards Policy for Information
Infrastructure, Cambridge MA: MIT Press
Company/Organisation Website