Week 01 - Topic 01 - Information Systems in The 2010s

Week 01 - Topic 01
INFORMATION SYSTEMS IN THE 2010s

BMIT5103 Course
Information Technology for Managers
Dr. Huy Nguyen
BMIT5103
John von Neumann Institute - Vietnam National

University
Ho Chi Minh
City
Information
Technology
for Managers
BMIT5103
STUDY GUIDE
TOPIC 01
Information Systems in the 2010s
Learning outcomes:
1. Role of IT in optimising performance;
2. Why the business value of IT is determined by people, business
processes & organisational culture;
3. Role of IT in BPM & the performance measurement process;
4. Strategic planning process, SWOT analysis & competitive models;
5. How IT impacts your career & the positive outlook for IS management
careers.
BMIT5103
STUDY GUIDE
TOPIC 01
Topics overview:
1. Importance of being an agile enterprise;
2. Capability of IT in improving profitability by enabling ways to connect
with & push content through social networks & mobile devices;
3. Factors which determine the business value of IT & IS;
4. BPM cycle & its challenges;
5. Support of IT in enabling an organisation to respond towards business
pressure;
6. SWOT analysis & strategic planning analysis;
7. Porters competitive forces & value chain model;
8. Importance of learning IT.
BMIT5103
STUDY GUIDE
TOPIC 01
No
Focus areas
Assigned readings
Positioning IT to optimise performance
Chapter 1, pp 5 - 8
Core concepts of IS & IT
Chapter 1, pp 8 - 11
Business performance management &

measurement
Strategic planning & competitive models
Why IT is important to your career & IT careers
BMIT5103
AGENDA
Business performance management & measurement
BMIT5103
AGENDA
BMIT5103
POSITIONING IT TO OPTIMISE PERFORMANCE
Characteristics of an agile organisation;
Opportunities created by the mass migration of users from PCs to

mobile devices;
Ways to assess the value of an innovation;
Doing business with a comprehensive business model.
BMIT5103
AGILITY & MOBILITY
Identify and capture opportunities more quickly than rivals;

Adapt rapidly because of struggling economic recoveries and
advances in mobile technology;
IT in the hands of customers:
Adapt to market conditions and gain a competitive edge;
Mobile market opportunities:

Connect with public and private networks, to access digital content from
anywhere at any time, and to get work done.
BMIT5103
BUSINESS INNOVATION & DISRUPTION OF

THE STATUS QUO
Value of innovation:
Generates new profit pools;

Increases demand for products and services;
Attracts new customers;
Opens new markets;
Sustains the business for years to come.
Transforms those IT commodities into competitive assets;

Improve employee performance and profit margins.
BMIT5103
BUSINESS MODELS
Method of doing business by which a company can generate sales

revenue and profit to sustain itself;
How the company creates or adds value in terms of the goods or

services the company produces;
A comprehensive business model includes:

Products and services;
Business process;
Customers;
Resources;
Supply chain;
Business partners;
Revenue model.
10
BMIT5103
AGENDA

11
BMIT5103
AGENDA
12
BMIT5103
CORE CONCEPTS OF IS & IT
Generic definition & four basic functions of an IS;
Components of an IS;
Major capabilities of IS & supported business objectives.
13
BMIT5103
GENERIC DEFINITION & FOUR BASIC

FUNCTIONS OF AN IS
Collect, process, store, analyze, and distribute information for a

specific purpose or objective;
Basic functions:
Input;
Processing;
Output;
Storage.
14
BMIT5103
COMPONENTS OF AN IS
Hardware;
Software;
Data;
Network;
Procedures;
People.
15
BMIT5103
MAJOR CAPABILITIES OF IS & SUPPORTED

BUSINESS OBJECTIVES
Major capabilities:
Perform high-speed, high-volume, numerical computations;

Provide fast, accurate communication and collaboration unrestricted by time and
location;
Store huge amounts of information that is accessible via private networks and the
Internet;
Automate semiautomatic business processes and manually done tasks;
Enable automation of routine decision making and facilitate complex decision making.
Supported business objectives:
Improve productivity (productivity is a measurement or the ratio of inputs to outputs);

Reduce costs and waste;
Improve the ability to make informed decisions;
Facilitate collaboration;
Enhance customer relationships;
Develop new analytic capabilities;
Provide feedback on performance.
16
BMIT5103
AGENDA

17
BMIT5103
AGENDA
18
BMIT5103
BUSINESS PERFORMANCE MANAGEMENT &

MEASUREMENT
Definition of performance management & ways to manage

performance;
Performance management process;
Business environmental pressures & their impact;
Organisational responses to pressure & opportunities;
Green IT to reduce carbon & energy footprints;
Ethical issues.
19
BMIT5103
BUSINESS PERFORMANCE MANAGEMENT & MEASUREMENT
DEFINITION OF PERFORMANCE MANAGEMENT

& WAYS TO MANAGE PERFORMANCE
Requirements to manage performance:
Measurable;
Right indicators.
Performance measurement process:
Decide on desired performance levels;
Determine how to attain the performance levels;
Periodically assess where the organization stands with respect to its goals,
objectives, and measures;
Adjust performance and/or goals.
Business environmental pressures;
Impact of business environment factors;
Green IT to reduce carbon and energy footprints;
Ethical issues.
20
BMIT5103
BUSINESS PERFORMANCE MANAGEMENT & MEASUREMENT
BUSINESS ENVIRONMENTAL PRESSURES &

THEIR IMPACT
21
BMIT5103
AGENDA
22
BMIT5103
AGENDA

23
BMIT5103
STRATEGIC PLANNING & COMPETITIVE MODELS
Definition of strategic analysis (SWOT);
Strategic planning;
Porters competitive forces model & strategies;
Adaptive & innovative organisations;
IS & IT failures.
24
BMIT5103
DEFINITION OF STRATEGIC ANALYSIS (SWOT)
Scanning and review of the political, social, economic, and technical

environment of the organization;
Rules to perform a SWOT analysis:
Be realistic about the strengths and weaknesses of your organization;

Be realistic about the size of the opportunities and threats;
Be specific and keep the analysis simple, or as simple as possible;
Evaluate your companys strengths and weaknesses in relation to those
of competitors (better than or worse than competitors);
Expect conflicting views because SWOT is subjective, forward-looking,
and based on assumptions.
25
BMIT5103
STRATEGIC PLANNING
Strategy responds:
What is the long-term direction of our business?

What is the overall plan for deploying our resources?
What trade-offs are necessary? What resources will it need to share?
What is our position vis--vis competitors?
How do we achieve competitive advantage over rivals in order to
achieve or maximize profitability?
26
BMIT5103
PORTERS COMPETITIVE FORCES MODEL &

STRATEGIES
Basic of Competitive forces model:
Profit = Total revenue Total cost
Profit margin = Selling price Cost of the item
27
BMIT5103
PORTERS VALUE CHAIN MODEL
28
BMIT5103
ADAPTIVE & INNOVATIVE ORGANISATIONS
Value chain => value system => value network;

Real-time, on-demand IT support;
Innovation and creativity;
Information systems failures.
29
BMIT5103
AGENDA

30
BMIT5103
AGENDA

31
BMIT5103
WHY IT IS IMPORTANT TO YOUR CAREER & IT

CAREERS
IT defines & creates businesses & markets;
IT as a career;
Earning in the IT field;
IT job prospects.
32
BMIT5103
WHY IT IS IMPORTANT TO YOUR CAREER & IT CAREERS
IT AS A CAREER
Nature of IS and IT work;

Typical IT careers:
CTO;
CIO;
IT architect;
IT manager;
IT project manager
Careers aligned between business and IT work:

Enterprise architect;
Business architect, data architect
33
BMIT5103
WHY IT IS IMPORTANT TO YOUR CAREER & IT CAREERS
MANAGEMENT ISSUES
Recognizing opportunities for using IT and Web-based systems for

strategic advantage and threats associated with not using them;
Who will build, operate, and maintain the information systems?
How much IT?
What social networking activities should be pursued?
How important is IT?
Globalization;
Ethics and social issues.
34
BMIT5103
STUDY GUIDE
TOPIC 01
Content summary:
- Positioning IT to optimise performance:
Characteristics of an agile organisation;

Opportunities created by the mass migration of users from PCs to mobile devices;
Ways to assess the value of an innovation;
Doing business with a comprehensive business model.
- Core concepts of IS & IT:

Generic definition & four basic functions of an IS;
Components of an IS;
Major capabilities of IS & supported business objectives.
35
BMIT5103
STUDY GUIDE
TOPIC 01
Content summary (cont.):

- Business performance management & measurement:
Definition of performance management & ways to manage performance;

Performance management process;
Business environmental pressures & their impact;
Organisational responses to pressure & opportunities;
Green IT to reduce carbon & energy footprints;
Ethical issues.
- Strategic planning & competitive models:
Definition of strategic analysis (SWOT);

Strategic planning;
Porters competitive forces model & strategies;
Adaptive & innovative organisations;
IS & IT failures.
36
BMIT5103
STUDY GUIDE
TOPIC 01
Content summary (cont.):

- Why IT is important to your career & IT careers:
IT defines & creates businesses & markets;

IT as a career;
Earning in the IT field;
IT job prospects.
37
BMIT5103
STUDY GUIDE
TOPIC 01
Study questions:
1.
2.
3.
4.
Explain the characteristics of an agile organisation;

Describe a business model and give one example;
Describe the building blocks of an IS;
Describe the impact of the business environment & describe ways for
an organisation to respond;
5. Explain Porters five forces model & give an example of each force;
6. Why IT is a major enabler of business performance & success;
7. How mobile technology has influenced opportunities for entrepreneurs;
8. How innovation can lead to profitable growth for businesses;
9. How green IT impacts the bottom line;
10. Why IS might fail.
38
BMIT5103
THANK YOU FOR YOUR ATTENTION !

NEXT TOPIC: IT INFRASTRUCTURE & SUPPORT SYSTEMS
39

Week 01 - Topic 01 - Information Systems in The 2010s

Hochgeladen von

Dokumentinformationen

Originaltitel

Copyright

Verfügbare Formate

Dieses Dokument teilen

Dokument teilen oder einbetten

Freigabeoptionen

Stufen Sie dieses Dokument als nützlich ein?

Sind diese Inhalte unangemessen?

Copyright:

Verfügbare Formate

Week 01 - Topic 01 - Information Systems in The 2010s

Hochgeladen von

Copyright:

Verfügbare Formate

Week 01 - Topic 01

INFORMATION SYSTEMS IN THE 2010s

John von Neumann Institute - Vietnam National

Information Technology for Managers

Information Technology for Managers

Positioning IT to optimise performance

Core concepts of IS & IT

Business performance management &

Strategic planning & competitive models

Why IT is important to your career & IT careers

Information Technology for Managers

Information Technology for Managers

Why IT is important to your career & IT careers

Information Technology for Managers

POSITIONING IT TO OPTIMISE PERFORMANCE

Characteristics of an agile organisation;

Opportunities created by the mass migration of users from PCs to

Ways to assess the value of an innovation;

Doing business with a comprehensive business model.

Information Technology for Managers

POSITIONING IT TO OPTIMISE PERFORMANCE

AGILITY & MOBILITY

Identify and capture opportunities more quickly than rivals;

Mobile market opportunities:

Information Technology for Managers

POSITIONING IT TO OPTIMISE PERFORMANCE

BUSINESS INNOVATION & DISRUPTION OF

Generates new profit pools;

Transforms those IT commodities into competitive assets;

Information Technology for Managers

POSITIONING IT TO OPTIMISE PERFORMANCE

Method of doing business by which a company can generate sales

How the company creates or adds value in terms of the goods or

A comprehensive business model includes:

Business performance management & measurement

Information Technology for Managers

Why IT is important to your career & IT careers

Information Technology for Managers

CORE CONCEPTS OF IS & IT

Generic definition & four basic functions of an IS;

Major capabilities of IS & supported business objectives.

Information Technology for Managers

CORE CONCEPTS OF IS & IT

GENERIC DEFINITION & FOUR BASIC

Collect, process, store, analyze, and distribute information for a

Information Technology for Managers

CORE CONCEPTS OF IS & IT

Information Technology for Managers

CORE CONCEPTS OF IS & IT

MAJOR CAPABILITIES OF IS & SUPPORTED

Perform high-speed, high-volume, numerical computations;

Supported business objectives:

Improve productivity (productivity is a measurement or the ratio of inputs to outputs);

Information Technology for Managers

Strategic planning & competitive models

Information Technology for Managers

Information Technology for Managers

BUSINESS PERFORMANCE MANAGEMENT &

Definition of performance management & ways to manage

Performance management process;

Business environmental pressures & their impact;

Organisational responses to pressure & opportunities;

Green IT to reduce carbon & energy footprints;