Beruflich Dokumente
Kultur Dokumente
Ritter
3748 Quail St. Mobile: (303) 667-6302
Wheat Ridge, CO 80033 chuck.ritter33@gmail.com
OBJECTIVE
To secure a position with an organization with a stable environment that will lead to a lasting relationship,
where I can effectively utilize my professional and progressive management experience.
CORE COMPETENCIES
• Operations Management • Performance Measurement
• Human Resource Management • Sales / Service Strategies
• Multi-Project Management • Staff Leadership / Development
• New Start-Up Operations • Client Relationship Management
PROFESSIONAL EXPERIENCE
EchoStar Satellite LLC/Dish Network Service LLC, Littleton, Co. 1996 – 2010
PROMOTIONS/AWARDS
•As a founding member of the sixty employees that launched the Dish Network brand in 1996, I was
promoted 10 times and had 19 different job titles in 13 years. Advanced career through
increasingly progressive leadership roles. Titles include: Call Center Sales and Customer Service
Agent, Supervisor, and Manager; Sales Account Executive; Call Center Recruiting Manager;
Installation Services General Manager.
•Distinguished Service Award winner. This award is presented annually to the Top 100 employees in
the company, in recognition of exceptional leadership and devoted service.
• Several Manager of the Month and Quarterly recognition awards.
EDUCATION
• Bayshore High School and Manatee Area Vocational/Technical School (Culinary) graduate,
Bradenton, Fla., 1983.
• Military Service with the US Air Force – Received Technical School diploma.
TECHNICAL SKILLS
• Proficient in Microsoft Office (Word, Excel, & Power Point), Call Center Software including
CentreVu, Workforce Management & Call Forecasting Software including Aspect, IEX & Payroll
systems such as Kronos, Internet and Intranet, CSG Data systems, Rumba, Brixton and Oracle
(Shipping/Returns, Team management, etc.)