Assignment 1 of 1

Assignment front sheet

Qualification

Unit number and title

HND in Business

J/601/0946:

Managing Business Activities to Achieve

Results

Student name

Assessor name

Mr A Sharma
Date issued

Completion date

13TH October 2013

11th December 2013

Assignment title

MBAAR Assignment 1

No.

Learning
Outcome

Assessment
Criteria
1.1

LO1

Understand the
importance of
business processes
in
delivering outcomes
based upon business
goals and objectives

LO2

Be able to develop
plans for
own area of
responsibility to
implement
operational plans

1.2

LO3

In this assessment you will have the

opportunity to present evidence that
shows you are able to:

Evaluate the output of the process and the quality

gateways

2.1

Design plans which promote goals and objectives for

own area of responsibility
Write objectives, which are specific, measurable,
achievable, realistic and time based to align people
and other resources in an effective and efficient way
Implement appropriate systems to achieve objectives
in the most efficient way, on time, on budget and
meeting organisational standards of quality
Carry out work activities meeting the operational plan
through effective monitoring and control
Design systems to manage and monitor quality
standards specified by the organisation
Demonstrate a quality culture to ensure continuous
monitoring, evaluation and development of the process
Recommend improvements which align with the
organisations objectives and goals and which result in
improvements
Report on wider implications of proposed changes
within the organisations

2.2
2.3

3.1
3.2
3.3

performance
3.4

Task Evidence
no. (Page no)

Evaluate the interrelationship between the different

processes and functions of organisations
Justify the methodology to be used to map processes
to the organisations goals and objectives

1.3

2.4
Be able to monitor
appropriate systems
to
improve
organisational

Submitted on

Learner declaration
I certify that the work submitted for this assignment is my own and research sources are fully
acknowledged.
Student signature:

Date:

NOTE: THIS ASSIGNMENT ENABLES STUDENTS TO ACHIEVE A PASS, MERIT OR DISTINCTION.

Assignment brief
Unit number and title

J/601/0946:

Qualification

HND Business

Start date

6TH October 2013

Deadline/hand-in

11th December 2013

Assessor

Mr A Sharma

Assignment title

MBAAR Assignment 1

Managing Business Activities to Achieve Results

Purpose of this assignment

The aim of this assignment is to check the knowledge of the learner regarding the working of an
organisation and how to improve its performance by managing its activities, internal systems, processes
and their relationships. Through this assignment the learner will demonstrate the ability to assess,
evaluate, plan, design and monitor processes and procedures for an organisation.
Scenario
The United Kingdom (UK) has recently suffered from extreme weather conditions with significant
damage to infrastructure and human casualties. The role of the Environment Agency (EA) is to
protect the environment and promote sustainable development. Therefore, the EA is now under
pressure to achieve better results. You have been appointed as a consultant by the Government to help
EA achieve better results. You have to create an independent report covering the objectives stated in
the following tasks.

CREATE A REPORT COVERING THE POINTS STATED IN THE FOLLOWING TASKS

Task 1 (LO 1: AC1.1, AC 1.2 and AC 1.3)
1. Evaluate the relationship between the processes and functions within EA [AC1.1]
2. Justify how the processes of EA are mapped against its organisational goals and objectives [AC 1.2]
3. List a minimum of 2 outputs and evaluate their quality [AC 1.3].
Guidelines for Task 1:
Complete this task as part of your report using 500 words (+/- 10%)
To evaluate means to establish whether something is good enough by answering 5 simple
questions: what, when, why, how and who? This means you would need to identify few processes
and functions within EA and establish any relationship(s) between them
Justify means to explain by providing evidence, why and how the vision, mission, goals and
objectives follow a logical connection (mapping) to any processes that exist in EA
Refer any book on Strategic Management, Business Strategy and Organisational Behaviour from the
library or internet for the clarification of basic concepts regarding structure, culture and functions of
organisation. Hand-outs and books from previous terms could also be used.
Task 2 (LO2: AC 2.1, 2.2, 2.3 and 2.4)
1. Choose one of the responsibilities of the EA that you like and want to improve [AC 2.1]
2. List all the stakeholders that need to be satisfied for this area of responsibility [AC 2.2]
3. Develop and list your objectives for this area of responsibility according to the SMART principle
[AC 2.2]
4. Develop a plan to achieve the objectives
a. List all the activities that you think are needed to achieve the objectives for your chosen area
of responsibility [AC 2.1]
b. List steps to monitor and control the activities established above [AC 2.4]
c. Incorporate in your plan, the time, budget and standards of quality (established by EA ) for

all activities/steps [AC 2.3]

5. Justify your plan [AC 2.3, AC 2.4]
Guidelines for Task 2:
Complete this task as part of your report using 750 words (+/- 10%)
You can visit the website of Environment Agency (EA) for more information
In your plans you are required to list activities that help to achieve the objectives for your area of
responsibility and list steps to monitor and control the above activities
All activities and steps in your plan should be bound by time, budget and standards of quality
established by EA. The standards can be taken from the EA website
(https://www.gov.uk/government/organisations/environment-agency) and mentioned in your plan.

Task 3 (LO 3: AC 3.1, AC 3.2, AC 3.3 and AC 3.4)

1. Study the quality standards, monitoring and controlling systems within the EA [AC 3.1]
2. Propose a new system of how to monitor and control the quality standards within EA. You can
choose one or more of systems under TQM, ISO 9000/EN29000 and adapt them for EA to monitor
and control the quality [AC 3.1]
3. Justify how your new system would sustain a quality culture [AC 3.2]
4. Recommend how your system would be used to achieve the Objectives and Goals of the EA by
bringing improvement over their existing system [AC 3.3]
5. Explain the wider consequences of implementing your system within the EA [AC 3.4].
Guidelines for Task 3:
There is no word limit for this task but you are expected to write a minimum of 250 words
You may use diagrams to explain your system
Research how TQM, ISO principles are used for system creation. Then choose one and adapt it for
your answer
To justify quality culture, you need to explain how your system would create continuous monitoring,
evaluation and developments for improvement
Following books could be used for more explanation of Quality:
o Quality management 2ndedition by Donna C S Summers (Chapter 11)
o
o

Operations and Quality Management by Samuel K M Ho (Chapter 6)

Dale B G Managing Quality 2nd Ed. (Prentice Hall, 1994)

GENERAL GUIDANCE FOR THIS ASSIGNMENT

Ensure that you answer all the AC (Assessment Criteria) by answering all the Tasks completely
The ultimate aim of this assignment is to create a report which has different sections containing the
answers of the different tasks stated above
The word limit (if any) has been mentioned against each task
Please do not copy data or information (including diagrams/pictures) from any source without proper
referencing in Harvard style
To get a higher grade (Merit/Distinction), you need to answer and pass all the AC and satisfy the
criteria for a higher grade as mentioned in the grade descriptors below
Attend the tutorial sessions (after the lectures) for additional guidance
Do not forget to put page numbers on your answer sheet and write down relevant page numbers
in the evidence column on the front cover page of this assignment
Do not forget to write your name, Student No. and signature on the front cover page.

Evidence
checklist
Task1, 2
and 3

Summary of evidence required by student

A report of maximum 2000 words (not a strict limit) incorporating Tasks 1,
2 and 3 as different sections.

Evidence
presented

Achievement Summary
Qualification
Unit Number and
title

HND Business

Assessor name

J/601/0946:

Managing
Business Activities to Achieve
Results

Student name
And No.

Criteria
Referenc
e

To achieve the criteria the evidence must show that the

student is able to:

1.1

evaluate the interrelationship between the different processes and

functions of organisations
justify the methodology to be used to map processes to the
organisations goals and objectives
evaluate the output of the process and the quality gateways
design plans which promote goals and objectives for own area of
responsibility
write objectives, which are specific, measurable, achievable, realistic
and time based to align people and other resources in an
effective and efficient way
implement appropriate systems to achieve objectives in the most
efficient way, on time, on budget and meeting organisational
standards of quality
carry out work activities meeting the operational plan through
effective monitoring and control
design systems to manage and monitor quality standards specified
by the organisation
demonstrate a quality culture to ensure continuous monitoring,
evaluation and development of the process
recommend improvements which align with the organisations
objectives and goals and which result in improvements
report on wider implications of proposed changes within the
organisation

1.2
1.3
2.1
2.2
2.3
2.4
3.1
3.2
3.3
3.4

Mr A Sharma

Achieved?
(tick)

Higher Grade achievements (where applicable)

Grade descriptor

Achieved
?
(tick)

Grade descriptor

M1.3: Identify and apply strategies to

find appropriate solutions An
effective approach to study and
research has been applied

D1.1: Use critical reflection to

evaluate own work and
justify valid conclusions
Conclusions have been
arrived at through synthesis
of ideas and have been
justified

M2.1: Select/design and apply

appropriate methods/techniques A
range of sources of information has
been used

D2.2: Take responsibility for

managing and organising
activities
Autonomy/Independence has
been demonstrated

M3.2: Present and communicate

appropriate findings Coherent and
logical development of
principles/concepts for the intended
audience

D3.6: Demonstrate
convergent/lateral/creative
thinking Receptiveness to
new ideas is evident

Achieved
?
(tick)

Assignment Feedback
Formative Feedback: Assessor to Student

Action Plan

Summative feedback

Feedback: Student to Assessor

Assessor signature

Date

Student signature

Date