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(D-1)
-t
, for t 0
(D-4)
(D-6)
(D-7) W = Wq + 1/
Average time a customer or unit spends in the system.
(D-8) P0 = 1 /
Probability that there are zero customers or units in the system.
(D-9) Pn = (/)n P0
Probability that there are n customers or units in the system.
(D-10) Total cost = Cw L + Cs s
Total cost is the sum of waiting cost and service cost.
Equations D-11 through D-18 describe the operating characteristics in a multiple-server
queuing system that has Poisson arrivals and exponential service times.
(D-11) p = /(s)
Average server utilization in the system.
(D-12)
(D-13)
(D-15) Wq = Lq /
Average time a customer or unit spends waiting in line for service.
(D-16) W = Wq + 1/
Average time a customer or unit spends in the system.
(D-17)
Probability that there are n customers or units in the system, for ns.
(D-18)
Probability that there are n customers or units in the system, for n>s.
Equations D-19 through D-24 describe the operating characteristics in a single-server
queuing system that has Poisson arrivals and constant service times.
(D-19) p = /
Average server utilization in the system.
(D-20)
(D-22)
(D-23) W = Wq + 1/
Average time a customer or unit spends in the system.
(D-24) P0 = 1 /
Probability that there are zero customers or units in the system.
Equations D-25 through D-30 describe the operating characteristics in a single-server
queuing system that has Poisson arrivals and general service times.
(D-25) p = /
Average server utilization in the system.
(D-26)
(D-31)
(D-32)
(D-33)
(D-35)
(D-36)
(D-37)
(D-38)