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Business Performance
Management
Beth T. Smith
Vice President, IBM Business
Performance Management
Agenda
Business performance management market
Business performance management from IBM
Why IBM for business performance management
52%
43%
Improving planning/
forecasting and budgeting
42%
Improving
competencies/skills
42%
Improving access to
appropriate information
38%
CFO Survey: Current state & future direction, IBM Business Consulting Services, September 2003
79%
71%
64%
Reliable/Accurate
Timely
Consistent
53%
48%
Highly relevant
Accessible
Tailored/Customized
Cost-effective
Easy to use
Integrated
36%
35%
33%
32%
CFO Survey: Current state & future direction, IBM Business Consulting
Services, September 2003
Act
Respond at the right
time to insights
through collaboration,
optimization, and
automation to excel
Analyze
Gaining insight into business
metrics and information for
contextual based decision making
10
Deploy
Direct deployment of
models and policies to
realize business intent in IT
Monitor
Correlate metrics and alerts in real-time
from internal and external sources to gain
visibility into the business performance
Aligned objectives
and priorities
Act
Respond at the right
time to insights
through collaboration,
optimization, and
automation to excel
Deploy
Direct deployment of
models and policies to
Real-time, contextual insight realize business intent in IT
Role-based visibility
Analyze
Improved team
productivity
11
Monitor
Risk management
Asset utilization
Regulatory compliance
Growth
Cost reduction
Customer intimacy
12
Process
Integration
Application Integration
Application Infrastructure
Information
Integration
Modular product
portfolio built on
open standards
Functionally rich,
adopted incrementally
Simple to develop,
deploy and manage
Integrated role-based
tools for development
& administration
Infrastructure Management
Accelerators
13
Process
Integration
Information
Integration
Aligned objectives
and priorities
Proactive and directed action
Real-time, contextual insight
Role-based visibility
Application Integration
Application Infrastructure
Improved team
productivity
Infrastructure Management
14
Aligned objectives
and priorities
Proactive and
directed action
Real-time,
contextual insight
Role-based visibility
Improved team
productivity
15
16
Thank You