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White Paper
Healthcare
Contents
2 Executive summary
4 Advancing patient safety
5 Improving clinical outcomes
7 Promoting wellness and disease management
8 Moving toward better collaboration and analytics
11 How IBM can help
Executive summary
Healthcare provider organizations are facing major market and
regulatory changes that are driving a fundamental shift in the
expectations of all stakeholders. They are looking to transform
their organizations in ways that will allow them to maintain
the highest standards of quality while transitioning to new
business models based on outcomes and value.
To address these market forces, providers need to adopt new
approaches that will enable them to deliver better quality and
outcomes, and focus on giving patients the full value of the
money they spend on healthcare. Many organizations realize
that enhancing collaboration and utilizing analytics will help
them achieve these goals, but are not sure exactly what is
needed or how to get there.
Collaboration in the healthcare setting means much more than
people working together to treat patients. It is about
connecting care delivery channels so that evidence-based
insights and clinical knowledge can be coupled with patientspecific information to personalize care. Achieving this level of
insight requires organizations to do a better job of aggregating
trusted patient data and applying specialized knowledge to
improve decision making, care delivery and health outcomes.
Access to more and better information alone does not ensure
effective collaboration. The ability to analyze that information
and turn it into meaningful change is what will make the
biggest difference in helping to ensure the long-term success of
healthcare providers transformation efforts.
Smarter Analytics
Smarter Analytics
Smarter Analytics
Business optimization
Smarter Analytics
Actionable insights,
pre-emptive and
predictive business
management
Information deemed a
strategic asset
Business scenario modeling
Deep analytical skill sets
Information is governed
Consistent and
trusted reporting
Standard data
denitions and
governance
Lack of analytical skill sets
Minimal report standardization
Manual data manipulation
Basic
operational
needs
Data, but no
information
Breakaway
Differentiating
Competitive
Foundational
Master data management
Basic data warehouses and
departmental data marts
Advanced
information
management
Content analytics
Data warehouse
appliance
Dashboards,
scorecards
Structured and
unstructured data
Lev
er
g
agin
big
dat
Ad hoc
Spreadsheets
and extracts
10
The strategy and road map will need to account for many of
the challenges healthcare provider organizations will face as
they attempt to improve their collaboration and analytics
capabilities. These challenges will likely include aggregating
widely dispersed data, delivering data in a timely way to the
systems and people that need it, providing caregivers with a
complete and accurate picture of the patient, and alerting
caregivers about patient safety, clinical treatment and care
plan issues at the point of care where they can have an
immediate impact.
Smarter Analytics
11
Transactional
and collaborative
applications
Integrate
Manage
Analyze
Content
Data
Master data
External
information
sources
Integrate
and
cleanse
Content
Big data
Business
analytics
applications
Cubes
Streaming
information
Govern
Data warehouse
Streams
Quality
Lifecycle
Security
and privacy
Standards
Figure 2: Data must be managed, integrated and analyzed to deliver trusted information and insights. Data governance processes should be built into the
entire process to ensure that data quality, security and privacy standards are met.
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