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Crystal G.

Bradford
2131 Gilles St / Wilmington, DE 19805 / 302.399.4069 / crystal.bradford@state.de.us

SUMMARY OF QUALIFICATIONS

 Dedicated and focused, able to prioritize and complete multiple tasks and follow through to
achieve results.
 An independent and self-motivated professional with excellent interpersonal written and verbal
communication skills.
 A highly organized and detail oriented individual with over 10 years experience in a fast paced
and confidential environment.
 Able to develop professional relationships with clients and colleagues at all organizational levels.

PROFESSIONAL EXPERIENCE
Department of Justice, New Castle County Office March 2007 to present
Victim Services Specialist
 Keep victim/witness lists for pending court cases up to date and case management.
 Print and distribute subpoenas for victim/witnesses.
 Handle office coverage for administrative phone lines.
 Daily coverage of Department of Justice victim services 800 phone line for victim and witnesses.
 Answer questions and explain judicial procedures to victims and witnesses.
 Assist walk-in victims, if not previously assigned to a social worker.
 Court accompaniment with victims.

Dover Police Department, Dover, DE March 2000 to March 2007


Rehoboth Beach Police Department, Rehoboth Beach, DE May 1997 to March 2000
911 Telecommunications Operator
 Answered emergency and routine phone calls for police, fire, or ambulance request for service
within city limits of Dover, DE and Rehoboth Beach, DE and answered general requests for
information by responding with courteous and knowledgeable information to callers.
 Entered and prioritized complaints in CAD system.
 Dispatched appropriate police, fire, and ambulance units to complaints for assistance.
 Kept up-to-date information on the officers and handled their general requests for information
over the radio, phone, or in person.
 Entered and updated warrants for both state and national systems.

EDUCATION
 Wilmington University Graduate Center, New Castle, DE, Master’s Degree, Administration of
Justice with a specialized concentration in Criminal Behavior
anticipated graduation date: May 2010 with Master’s Degree
 Wilmington University, Dover and New Castle, DE, Bachelor’s Degree, Behavioral Science
Graduation Date January 27, 2008
Pi Gamma Mu Honor’s Society, inducted 2007
 Delaware Technical Community College, Georgetown, DE, Associate’s Degree, Criminal Justice
Graduated May 2000

SKILLS

 MS Word, Outlook, Power-point, Excel, and Access.


 Multi-lined phones, fax machine, word processing speed of 45 WPM.
 DELJIS & NCIC Certified, Lexis-Nexis & Westlaw training.
 Training in Crisis Intervention, Child Abuse, Elder Abuse, Sexual Assault victims, Individual and
Group Counseling, Behavior Modification, and 40 hour Office of the Victims of Crime Victim
Assistance Training,

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