ENRICH TIERS

Your journey to greater heights of

privileges and preferential treatment

FOUR TIERS OF PRESTIGE

As an Enrich member, you will start off on our Enrich Blue tier, and as
you continue your journey with us, you will advance to our Enrich Elite
tiers, which start with Enrich Silver, and go on to Enrich Gold, and
ultimately Enrich Platinum.
Each tier will provide you with a variety of advantages, benefits and
privileges. These membership tiers are designed with your travel profile
and priorities in mind, so as to bring you a truly rewarding experience.
Now that Malaysia Airlines is a member of the oneworld alliance, your
Elite tier membership will have the corresponding oneworld status which
allows you to take advantage of all the oneworld top tier privileges.

Enrich Platinum

Enrich Gold

The pinnacle of privileges.

A lifestyle of privileged enjoyment.

Emerald

Sapphire

Enrich Silver

Enrich Blue

Greater heights of privileges.

The beginning of a rewarding lifestyle.

Ruby

ENRICH PLATINUM
In the upper echelons of luxury travel,
the privileges are unsurpassed.

REQUIREMENTS
Qualification
100,000 Elite Miles or 130 Elite Sectors
(in one calendar year)
Requalification
100,000 Elite Miles or 100 Elite Sectors
(in one calendar year)
BENEFITS AND PRIVILEGES
1. Enrich Platinum membership for your spouse.
2. Meet & Greet and Kerbside Drop-Off Service at Kuala
Lumpur International Airport (KLIA). Just book this
service 24 hours before your flight, by calling us at:
1 300 88 3000 (within Malaysia)
+603 7843 3000 (outside Malaysia)
3. Malaysia Airlines Platinum Lounge access at KLIA for
you and one guest travelling on any Malaysia Airlines
or oneworld flight.

For access to lounges for children under 12 years old

and infants, please refer to malaysiaairlines.com

4. Platinum Assistance Programme for global emergency,

travel, automobile, home or concierge assistance. Call
+603 2263 5777 anytime, from anywhere in the world.
5. Enrich Miles with no expiry date.
6. Priority on the reservation waitlist if your flight of choice
is fully booked.
7. Guaranteed seat in Malaysia Airlines Economy Class if
First Class and Business Class seats are fully booked, as
long as your reservation is made no less than 24 hours
before flight departure.
8. Telephone check-in at our dedicated 24-hour Enrich
Platinum Helpline +603 7847 2299.

Collection of boarding pass at the check-in counter:

If you have no luggage:

30 minutes before departure (for domestic flights)
40 minutes before departure (for international flights)
If you have luggage:
60 minutes before departure

9. Priority check-in at the Enrich Platinum and First Class

counters at KLIA, or First and Business Class counters
at other airports, regardless of your class of travel.
10. Priority airport standby if your flight of choice is
fully booked.
11. 100% extra baggage allowance on top of your travel
entitlement class when you fly with Malaysia Airlines.
12. Priority baggage handling even if you are travelling on
Economy Class.
13. Priority boarding at the same time as First and Business
Class passengers of Malaysia Airlines, regardless of your
class of travel.
14. Malaysia Airlines Golden Lounge access for you and
one guest who is travelling on any Malaysia Airlines or
oneworld flight. Simply register together at the lounge.

For access to lounges for children under 12 years old

and infants, please refer to malaysiaairlines.com

15. Access to the network of Malaysia Airlines Shared

Lounges for you and one guest travelling on
Malaysia Airlines or oneworld member airlines
(for departures only).
16. Receive a 30% Elite Tier Bonus on your base miles
whenever you fly with Malaysia Airlines. Elite Tier Bonus
Miles do not count towards Elite tier status qualification.

ENRICH GOLD
A life of enjoyment and extraordinary
privileges that is fully deserved.

REQUIREMENTS
Qualification
50,000 Elite Miles or 50 Elite Sectors
(in one calendar year)
Requalification
50,000 Elite Miles or 50 Elite Sectors
(in one calendar year)
BENEFITS AND PRIVILEGES
1. Priority on the reservation waitlist if your flight of choice is
fully booked.
2. Telephone check-in:
1 300 88 3000 (within Malaysia)
+603 7843 3000 (outside Malaysia)
Collection of boarding pass at the check-in counter:
If you have no luggage:
30 minutes before departure (for domestic flights)
40 minutes before departure (for international flights)
If you have luggage:
60 minutes before departure
3. Priority check-in at the Enrich Gold counter at KLIA,
or First and Business Class counters at other airports,
regardless of your class of travel.
4. Priority airport standby if your flight of choice is
fully booked.
5. 50% extra baggage allowance on top of your travel
entitlement class when you fly with Malaysia Airlines.
6. Priority baggage handling even if you are travelling on
Economy Class.

7. Priority boarding at the same time as First and Business

Class passengers of Malaysia Airlines, regardless of your
class of travel.
8. Access to the Malaysia Airlines Golden Lounge. Unwind
and recharge at the Business Class Golden Lounge at KLIA
or Malaysia Airlines Golden Lounges at other airports,
regardless of your class of travel. You are welcome to
bring one guest who is travelling on any Malaysia Airlines
or oneworld flight. Just register together at the lounge.

For access to lounges for children under 12 years old

and infants, please refer to malaysiaairlines.com

9. Relax in the luxury of over 50 lounges in the network of

Malaysia Airlines Shared Lounges, exclusively for you and
one guest travelling on Malaysia Airlines or any oneworld
member airline (for departures only).

Shared lounges are lounges not operated by

Malaysia Airlines.

10. Gold Assistance Programme for travel assistance or global

emergencies. Call +603 2261 4103 anytime, from anywhere
in the world.
11. Receive a 25% Elite Tier Bonus on your base miles
whenever you fly with Malaysia Airlines. Elite Tier Bonus
Miles do not count towards Elite tier status qualification.

ENRICH SILVER
Beyond privileges and preferential treatment,
it gives priority to your comfort and peace of mind.

REQUIREMENTS
Qualification
25,000 Elite Miles or 30 Elite Sectors
(in one calendar year)
Requalification
25,000 Elite Miles or 30 Elite Sectors
(in one calendar year)
BENEFITS AND PRIVILEGES
1. Priority on the reservation waitlist if your flight of choice
is fully booked.

4. Priority airport standby if your flight of choice is

fully booked.

2. Telephone check-in:
1 300 88 3000 (within Malaysia)
+603 7843 3000 (outside Malaysia)

5. 5kg extra baggage allowance on top of your travel

entitlement class.

Collection of boarding pass at the check-in counter:

If you have no luggage:
30 minutes before departure (for domestic flights)
40 minutes before departure (for international flights)
If you have luggage:
60 minutes before departure
3. Priority check-in at the Enrich Silver counter at
Kuala Lumpur International Airport (KLIA), or
Business Class counters at other airports,
regardless of your class of travel.

6. Priority boarding at the same time as First and Business

Class passengers of Malaysia Airlines, regardless of your
class of travel.
7. Golden Lounge Privilege Programme (GLPP) for an annual
subscription fee of RM1,900, plus RM100 administrative
fee. This allows you to use the Business Class facilities at
any Malaysia Airlines Golden Lounge, regardless of your
class of travel.
8. Receive a 25% Elite Tier Bonus on your base miles
whenever you fly with Malaysia Airlines. Elite Tier
Bonus Miles do not count towards Elite tier
status qualification.

ENRICH BLUE
The beginning of a rewarding lifestyle, with the
opportunities to attain Enrich Elite Tier status.

REQUIREMENTS
Basic membership is free. All you need
to do is sign up for it!
BENEFITS AND PRIVILEGES
1. Earn Enrich Miles whenever you fly with Malaysia Airlines,
oneworld member airlines and Enrich partner airlines.
You can also earn miles through our travel lifestyle
partners at over 4,000 locations worldwide.
2. Redeem award flights with Malaysia Airlines, oneworld
member airlines and Enrich partner airlines.
3. Redeem Enrich Miles for a class upgrade from Business
Class to First Class or Economy to Business Class.

4. Redeem a companion travel award flight when you

purchase a First Class or Business Class ticket.
5. Redeem Enrich Miles for Temptations shopping
vouchers, in-flight purchases, excess baggage
payment and access vouchers to Malaysia Airlines
Golden Lounge.
6. Top up, transfer or extend your Enrich Miles.

ENRICH BENEFITS AND PRIVILEGES

Enrich Blue

Enrich Silver

Enrich Gold

Enrich Platinum

Benefits and Privileges

STANDARD
Elite Tier Bonus

25% of
base miles

Golden Lounge
access for
Economy Class
traveller

Golden Lounge
access for First/
Business Class
traveller

First/Business
Class Lounge
access
(as per ticket
entitlement)

First/Business
Class Lounge
access
(as per ticket
entitlement)

GLPP*
25% of
base miles

25% of
base miles

30% of
base miles

Business Class
Lounge
(cardholder)
with 12-mth
membership
at RM1,900
+ RM100
admin fee

Business Class
Lounge plus
1 guest**

First Class
Lounge plus
1 guest**

First/Business
Class Lounge
access
(as per ticket
entitlement)

Business Class
Lounge plus
1 guest**
(First Class
Lounge as
per ticket
entitlement)

First Class
Lounge plus
1 guest**

Lounge access
plus 1 guest**

Lounge
access
plus 1 guest**

Additional
50%

Additional
100%

Network of
Malaysia Airlines
shared lounges
(for departure
only)
Extra baggage
allowance

5kg

5kg

Telephone
check-in

Priority
reservation
waitlist

Priority check-in
at Kuala Lumpur
International
Airport (KLIA)

Enrich Silver
counter at KLIA

Enrich Silver
counter at KLIA

Enrich Gold
counter at KLIA

Enrich Platinum
counter at KLIA

Enrich Blue

Enrich Silver

Enrich Gold

Enrich Platinum

Benefits and Privileges

STANDARD
Priority check-in at
other airports

Business Class

GLPP*
Business Class

First/Business
Class

First/Business
Class

Priority airport
standby

Priority boarding

Priority
baggage
handling

Gold Assistance
Programme

Platinum
Assistance
Programme

KLIA meet and

greet service
(departure and
transit only)

Kerbside
drop-off service
at KLIA

Pre-ordered
meal at Platinum
Lounge KLIA***

Partner privileges
with Hertz

Guaranteed
Economy Class
seat (if First and
Business Class
seats are full)

Enrich Platinum
Helpline

Supplementary
Platinum
Spouse Card

*Golden Lounge Privilege Programme (GLPP) is only applicable for Malaysia Airlines Golden Lounge access.
**For travelling on any Malaysia Airlines or oneworld flight. Cardholder and guest must register together at the lounge.
***Call Golden Lounge Command Centre at +603 8776 1107 to pre-order your meal.

For more information and detailed Terms and Conditions, please visit
malaysiaairlines.com/hq/en/enrich.html

ONEWORLD TIER STATUS

AND PRIVILEGES

Now that Malaysia Airlines is a member of the oneworld alliance,

Enrich Elite Tier members will enjoy the corresponding oneworld tier
benefits. To ensure you receive the benefits you are entitled to, show
your Enrich membership card which carries your oneworld tier status.
Enrich Blue

Enrich Silver

Enrich Gold

Enrich Platinum

Ruby

Sapphire

Emerald

Benefits and Privileges

Earn miles on all oneworld flights

Redeem miles on all oneworld flights

Earn tier status points on all oneworld flights

Access to Business Class priority check-in**

Access to preferred or pre-reserved seating*

Priority on waitlists and when on standby

Access to Business Class Lounges**

Priority boarding

Access to First Class priority check-in**

Access to First Class Lounges**

(one extra
piece or 20kg)

Extra baggage allowance

Priority at security lanes (at selected aiports)***

*Preferred and pre-reserved seating is offered in line with the individual policy of the oneworld member airline operating the flight. Customers are advised to refer
to the oneworld members website for more information.
**First or Business Class check-in desks and lounges are not available at all airports.
***The list of selected airports will be displayed at oneworld.com on 1 February 2013.
Exception: Members of Malaysia Airlines Enrich and LANs LANPASS programmes will experience reciprocal frequent flyer rewards and benefits when flying on each
others airlines from 1 April 2013.

For the most up-to-date information about oneworld services and benefits, and a complete list of affiliate airlines,
visit oneworld.com