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TC0708 ed.21
This document gives all compatibility rules between CCIVR and OmniPCXEnterprise.
Revision History
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Legal notice:
The information presented is subject to change without notice.
ALE International assumes no responsibility for inaccuracies contained herein.
Copyright ALE International 2015
Table of contents
1 CCIVR/OmniPCXEnterprise compatibility rules ........................................................................................... 3
CCIVR Versions support status .................................................................................................................... 4
2 CCIVR Servers : Compiler and operating system compatibility .................................................................... 5
3 CCIVR Clients : Compiler and operating system compatibility ..................................................................... 6
CCIVR Servers : hardware platforms compatibility ........................................................................................ 6
4 CCIVR Servers : NMS boards compatibility ................................................................................................ 8
5 Text to Speech and Automatic Speech Recognition ................................................................................... 9
6 Important Information ............................................................................................................................. 9
TC0708 ed.21
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Warning
From the Alcatel-Lucent Business Partner Web Site, you will find 2 different zip
files. One for each version related to the installed OS.
CCIVR R11 (11.0, 11.1, 11.2) for Windows 2008 Server R2 x64 ONLY. Dedicated
CCIVR R11 license required and it is not the same as license for previous
releases. License for previous CCIVR releases are not complaint with CCIVR R11 .
CCIVR R10.X for windows 2008 Server x32 ONLY .
DL 380 G8 : for Windows 2008 R2 x64 bits only ,CCIVR R11 x64 only .CG 6565e
(PCI-express) boards only .Dual processor system required in case of more than
60 ports are used (2xCG6565e boards) ,HP PCI riser required for such
configuration (part number : 661628-B21 HP DL380eGen8 PCIe x16 Riser Kit) .
DL 380 G9: for Windows 2012 Server x64 bits or Windows 2012 R2 x64, CCIVR
R11.3 x64 only.
CG6565e (PCI-express) boards only . Dual processor system
required in case of more than 60 ports are used (2xCG6565e boards) ,HP PCI
riser required for such configuration (part number : 725569-B21 HP DL380eGen9
PCI-Express riser card).
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CCIVR 10.X
CCIVR 10.1 (Both SIP and TDM)
CCIVR 10.3 (Both SIP and TDM)
CCIVR 10.4 (Both SIP and TDM)
SIP : Under Technical Support Control (PCS) .Require A-L
CCIVR 10.5 (Both SIP and TDM)
Enterprise product management green flag .
CCIVR Server: W2008 server Std or TDM:Supported
Enterprise EN SP2 32 bits
CCIVR Clients: Windows 7 32 bits and
64 bits, Windows XP 32 bits.
CCIVR 11.X
CCIVR 11.0 (Both SIP and TDM)
CCIVR 11.1 (Both SIP and TDM)
CCIVR 11.2 (Both SIP and TDM)
CCIVR Server: W2008 server Std EN
SP2 64 bits
CCIVR Clients: Windows 7 32 bits and
64 bits, Windows XP 32 and 64 bits.
CCIVR 11.3
2 versions according to the installed
OS:
CCIVR 11.3 (Both SIP and TDM)
CCIVR Server: W2008 server Std EN
SP2 64 bits
CCIVR Clients: Windows 7 32 bits and
64 bits, Windows XP 32 and 64 bits.
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Compiler to use :
Compiler to use :
Compiler to use :
There are 2 versions of CCIVR R11.3 according to the installed OS of the server.
Compatible Windows Versions:
Compiler to use :
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Compiler to use :
Compiler to use :
Compiler to use :
Compiler to use :
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Warning
Starting with R9.X: Only issues reproduced on validated platforms can be analyzed by
Technical Support (You can use a system which has not been validated by Alcatel-Lucent .Technical
support will try to reproduce the same issue on Alcatel-Lucent validated system .If the issue is
reproduced on validated system ,Alcatel-Lucent will produce a fix .If the issue is not reproduced on
validated system : the concerned physical server is declared not compliant with the CCIVR platform
and the customer will have to buy a certified system .)
Warning
Warning
DL 380 G8 and DL 380 G9 requires riser kit for CCIVR with more than 60 ports
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Check computer PCI slots, PCI-X slots availability and/or PCI-Express slots availability
(CG6565e) .Check risers kits availability if required .Take care to the length of the board
(312mm)
Warning
Warning
Warning
CG6565E is PCI-EXPRESS / CG6060 is PCI-X /AG2000 is PCI-X. Both boards are full length
card (312mm)
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Warning
The required RAM size depends of the ASR grammar complexity and number of words .Please
check Nuance system documents and Nuance training documents to size the memory.
6 Important Information
1
Hewlett Packard ML350 G5 & DL 380 G6: Maximum amount of "AG2000 PCI-X NMS boards" is 2 (16
analog ports is the maximum).
Hewlett Packard ML350 G5: The Slot#1(133MHz) IS NOT USABLE. Use Slot#2,Slot#3.
WARNING: AG4000 is not supported with OmniPCX Enterprise common hardware (PCMR2).AG4040 has to be used in this case.
CCIVR >= 8.X . Custom DLL used in CallDLL BB: Please read Release Note Information.
In case of update from Windows 2003 to Windows 2008 ,please check that your custom
development is compliant with windows 2008 .
6 CCIVR 9.1.0.11/10/11 SIP : An NMS license is required .Take care to ask for it few days
before customer site installation ! .PCS is required for such deployments .
7 CCIVR 10 : For Windows 2008 EN SP2 32 bits Server only and Windows 7 (32 and 64 bits)
or Windows XP (32 bits) for the clients.
8 Starting with CCIVR 10 : AG4000 and AG4040 are NOT SUPPORTED .
9 Starting with CCIVR 11 : CG6565e board is supported ONLY . R11.0 to R11.3 for W2008 R2
64 bits and a R11.3 version also for W2012 64 bits.
10 New license is required for CCIVR R10 : Take care to ask for it before customer site
installation . Technical Support will not provide such license .This new license is
associated to the system hardware and CCIVR version. Valid SES contract is required.
New license is required for CCIVR R11 compared to R10 : Take care to ask for it before customer site
installation . Technical Support will not provide such license .This new license is associated to the
system hardware and CCIVR version R11. Valid SES contract is required.
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