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Technical Bulletin

Alcatel-Lucent OmniPCX Enterprise


Release 10.0 and above

TC0708 ed.21

CCIVR CROSS COMPATIBILITY TABLES

This document gives all compatibility rules between CCIVR and OmniPCXEnterprise.

Revision History
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Legal notice:
The information presented is subject to change without notice.
ALE International assumes no responsibility for inaccuracies contained herein.
Copyright ALE International 2015

Table of contents
1 CCIVR/OmniPCXEnterprise compatibility rules ........................................................................................... 3
CCIVR Versions support status .................................................................................................................... 4
2 CCIVR Servers : Compiler and operating system compatibility .................................................................... 5
3 CCIVR Clients : Compiler and operating system compatibility ..................................................................... 6
CCIVR Servers : hardware platforms compatibility ........................................................................................ 6
4 CCIVR Servers : NMS boards compatibility ................................................................................................ 8
5 Text to Speech and Automatic Speech Recognition ................................................................................... 9
6 Important Information ............................................................................................................................. 9

Alcatel-Lucent OmniPCX Enterprise - Release 10.0 and above

CCIVR Cross Compatibility Tables


Copyright ALE International 2015

TC0708 ed.21
page 2/10

1 CCIVR/OmniPCXEnterprise compatibility rules


CCIVR versions 10 and 11 (TDM) which are supported versions , can be used with all currently
supported OmniPCX Enterprise versions.
CCIVR version 10.0.0.1 : Is first CCIVR version compliant with W2008 SP2 32bits (32 bits only!) .
Starting with CCIVR release 10: New CCIVR license is required .
Starting with CCIVR release 11 : New CCIVR license is required .
2 versions of CCIVR R11.3: one for Windows 2008 Server R2 x64 ONLY and one for
Windows 2012 x64 or Windows 2012 R2 x64 .

Warning

From the Alcatel-Lucent Business Partner Web Site, you will find 2 different zip
files. One for each version related to the installed OS.
CCIVR R11 (11.0, 11.1, 11.2) for Windows 2008 Server R2 x64 ONLY. Dedicated
CCIVR R11 license required and it is not the same as license for previous
releases. License for previous CCIVR releases are not complaint with CCIVR R11 .
CCIVR R10.X for windows 2008 Server x32 ONLY .
DL 380 G8 : for Windows 2008 R2 x64 bits only ,CCIVR R11 x64 only .CG 6565e
(PCI-express) boards only .Dual processor system required in case of more than
60 ports are used (2xCG6565e boards) ,HP PCI riser required for such
configuration (part number : 661628-B21 HP DL380eGen8 PCIe x16 Riser Kit) .
DL 380 G9: for Windows 2012 Server x64 bits or Windows 2012 R2 x64, CCIVR
R11.3 x64 only.
CG6565e (PCI-express) boards only . Dual processor system
required in case of more than 60 ports are used (2xCG6565e boards) ,HP PCI
riser required for such configuration (part number : 725569-B21 HP DL380eGen9
PCI-Express riser card).

Alcatel-Lucent OmniPCX Enterprise - Release 10.0 and above

CCIVR Cross Compatibility Tables


Copyright ALE International 2015

TC0708 ed.21
page 3/10

CCIVR Versions support status


Version
CCIVR all versions before R 10
CCIVR 10.0

Technical Support Status


No more supported
No more supported

CCIVR 10.X
CCIVR 10.1 (Both SIP and TDM)
CCIVR 10.3 (Both SIP and TDM)
CCIVR 10.4 (Both SIP and TDM)
SIP : Under Technical Support Control (PCS) .Require A-L
CCIVR 10.5 (Both SIP and TDM)
Enterprise product management green flag .
CCIVR Server: W2008 server Std or TDM:Supported
Enterprise EN SP2 32 bits
CCIVR Clients: Windows 7 32 bits and
64 bits, Windows XP 32 bits.
CCIVR 11.X
CCIVR 11.0 (Both SIP and TDM)
CCIVR 11.1 (Both SIP and TDM)
CCIVR 11.2 (Both SIP and TDM)
CCIVR Server: W2008 server Std EN
SP2 64 bits
CCIVR Clients: Windows 7 32 bits and
64 bits, Windows XP 32 and 64 bits.
CCIVR 11.3
2 versions according to the installed
OS:
CCIVR 11.3 (Both SIP and TDM)
CCIVR Server: W2008 server Std EN
SP2 64 bits
CCIVR Clients: Windows 7 32 bits and
64 bits, Windows XP 32 and 64 bits.

SIP : Under Technical Support Control (PCS) .Require A-L


Enterprise product management green flag .
TDM:Supported

SIP : Under Technical Support Control (PCS) .Require A-L


Enterprise product management green flag .
TDM:Supported

CCIVR 11.3 (Both SIP and TDM)


CCIVR Server: Windows server 2012
Std EN 64 bits and Windows server
2012 R2 EN 64 bits
CCIVR Clients: Windows 7 32 bits and
64 bits, Windows XP 32 and 64 bits.

Alcatel-Lucent OmniPCX Enterprise - Release 10.0 and above

CCIVR Cross Compatibility Tables


Copyright ALE International 2015

TC0708 ed.21
page 4/10

2 CCIVR Servers : Compiler and operating system compatibility


CCIVR 10.1.0.0 / CCIVR 10.3.0.0 / CCIVR 10.4.0.0 / CCIVR10.5.0.0
Compatible Windows Versions:

Compiler to use :

Windows Server 2008 SP2 X86 (32 bits) Server Standard or


Visual C++ Toolkit (installed by CCIVR setup)
Enterprise Edition English

CCIVR 11.0.0.0 / CCIVR 11.1.0.0 /


Compatible Windows Versions:

Compiler to use :

Windows Server 2008 R2 X64 (64 bits) Server Standard Edition


Visual C++ Toolkit (installed by CCIVR setup)
English

CCIVR CCIVR 11.2.0.0


Compatible Windows Versions:

Compiler to use :

Windows Server 2008 R2 X64 (64 bits) Server Standard and


Visual C++ Toolkit (installed by CCIVR setup)
Enterprise Edition English

CCIVR CCIVR 11.3.0.0

There are 2 versions of CCIVR R11.3 according to the installed OS of the server.
Compatible Windows Versions:

Compiler to use :

A version of CCIVR R11.3 is compliant to


Windows Server 2008 R2 X64 (64 bits) Server Standard and Visual C++ Toolkit (installed by CCIVR setup)
Enterprise Edition English
A version of CCIVR R11.3 is compliant to
Windows Server 2012 Standard X64 (64 bits) Server Standard
Visual C++ Toolkit (installed by CCIVR setup)
Edition English
Windows Server 2012 R2 X64 (64 bits)

Alcatel-Lucent OmniPCX Enterprise - Release 10.0 and above

CCIVR Cross Compatibility Tables


Copyright ALE International 2015

TC0708 ed.21
page 5/10

3 CCIVR Clients : Compiler and operating system compatibility


CCCIVR Client for CCIVR 10.1.0.0 Server / CCIVR 10.3.0.0 Server / CCIVR 10.4.0.0 Server /
CCIVR 10.5.0.0 Server
CCIVR Client , Compatible Windows Versions:

Compiler to use :

Windows XP 32 bits ,Windows 7 32 bits and Windows 7 64 bits


Visual C++ Toolkit (installed by CCIVR setup)
ONLY (vista not compliant)

CCIVR Client for CCIVR 11.0.0.0 Server / CCIVR 11.1.0.0 Server


CCIVR Client , Compatible Windows Versions:

Compiler to use :

Windows XP 32 and 64 bits ,Windows 7 32 and 64 bits ONLY


Visual C++ Toolkit (installed by CCIVR setup)
(vista not compliant)

CCIVR Client for CCIVR 11.2.0.0 Server


CCIVR Client , Compatible Windows Versions:

Compiler to use :

Windows XP (32 and 64 bits) ,Windows 7 (32 and 64 bits) ONLY


(vista not compliant)
Visual C++ Toolkit (installed by CCIVR setup)
Windows 8 (32 and 64 bits)

CCIVR Client for CCIVR 11.3.0.0 Server


CCIVR Client , Compatible Windows Versions:

Compiler to use :

Windows XP (32 and 64 bits), Windows 7 (32 and 64 bits) ONLY


(vista not compliant)
Visual C++ Toolkit (installed by CCIVR setup)
Windows 8/8.1 (32 and 64 bits)

CCIVR Servers : hardware platforms compatibility


CCIVR 10.1.0.0 / 10.3.0.0 / 10.4.0.0 / 10.5.0.0
Validated hardware platforms :
Hewlett Packard ML 350 G5 _Slots: PCI-X ONLY
Hewlett Packard DL 380 G5 + riser kit (ref: 410570-B21 = PCI-X/PCI-E NHP 380G5 Riser) for 2PCI-X NMS boards
Hewlett Packard DL 380 G6 + riser kit for PCI-X board is mandatory : Hewlett Packard Reference :494322-B21 One riser/board. Up to 60
ports : One riser , >60 ,up to 120 ports : Two risers are required .

Alcatel-Lucent OmniPCX Enterprise - Release 10.0 and above

CCIVR Cross Compatibility Tables


Copyright ALE International 2015

TC0708 ed.21
page 6/10

CCIVR 11.0.0.0 / 11.1.0.0 / 11.2.0.0 / 11.3.0.0 (version Win2008)


Validated hardware platforms :
Hewlett Packard DL 380 G8 up to 60 ports .For > 60 ports Hewlett Packard riser kit reference 661628-B21 HP DL380eGen8 PCIe x16 is
required .

CCIVR 11.3.0.0 (version Win2012)


Validated hardware platforms :
Hewlett Packard DL 380 G9 up to 60 ports .For > 60 ports Hewlett Packard riser kit reference 725569-B21 HP DL380eGen9 PCI-Express
riser card is required .

Warning

Starting with R9.X: Only issues reproduced on validated platforms can be analyzed by
Technical Support (You can use a system which has not been validated by Alcatel-Lucent .Technical
support will try to reproduce the same issue on Alcatel-Lucent validated system .If the issue is
reproduced on validated system ,Alcatel-Lucent will produce a fix .If the issue is not reproduced on
validated system : the concerned physical server is declared not compliant with the CCIVR platform
and the customer will have to buy a certified system .)

Warning

DL 380 G7 : Is not certified

Warning

DL 380 G8 and DL 380 G9 requires riser kit for CCIVR with more than 60 ports

Alcatel-Lucent OmniPCX Enterprise - Release 10.0 and above

CCIVR Cross Compatibility Tables


Copyright ALE International 2015

TC0708 ed.21
page 7/10

4 CCIVR Servers : NMS boards compatibility


Warning

Check computer PCI slots, PCI-X slots availability and/or PCI-Express slots availability
(CG6565e) .Check risers kits availability if required .Take care to the length of the board
(312mm)

CCIVR 10.1.0.0 / 10.3.0.0 / 10.4.0.0 / 10.5.0.0 : Compatible NMS boards


Board type:
Analog-8ports AG2000 for PCI-X slot (TDM ONLY)
Digital-30/60ports CG6060 for PCI-X slot (TDM or SIP)
Digital-30/60ports CG6565e for PCI-EXPRESS slot (TDM or SIP)

CCIVR 11.0.0.0 / 11.1.0.0 / 11.2.0.0 / 11.3.0.0 : Compatible NMS boards


Board type:
Digital-30/60ports CG6565e for PCI-EXPRESS slot (TDM or SIP)

Warning

AG4000 board is no more supported

Warning

Starting with CCIVR 10, AG4040 is no more supported

Warning

CG6565E is PCI-EXPRESS / CG6060 is PCI-X /AG2000 is PCI-X. Both boards are full length
card (312mm)

Alcatel-Lucent OmniPCX Enterprise - Release 10.0 and above

CCIVR Cross Compatibility Tables


Copyright ALE International 2015

TC0708 ed.21
page 8/10

5 Text to Speech and Automatic Speech Recognition


CCIVR 10.1.0.0 / 10.3.0.0 / 10.4.0.0 / 10.5.0.0
TTS / ASR
Real Speak 4.0/Nuance 8.5 .
Minimum configuration: ML350 G5 or more. No more need for slave . At least 4 Giga RAM in required.

CCIVR 11.0.0.0 / 11.1.0.0 / 11.2.0.0 / 11.3.0.0


TTS / ASR
Real Speak 4.0/Nuance 8.5.

Warning

The required RAM size depends of the ASR grammar complexity and number of words .Please
check Nuance system documents and Nuance training documents to size the memory.

6 Important Information
1

Hewlett Packard ML350 G5 & DL 380 G6: Maximum amount of "AG2000 PCI-X NMS boards" is 2 (16
analog ports is the maximum).

Hewlett Packard ML350 G5: The Slot#1(133MHz) IS NOT USABLE. Use Slot#2,Slot#3.

WARNING: AG4000 is not supported with OmniPCX Enterprise common hardware (PCMR2).AG4040 has to be used in this case.

CCIVR >= 8.X . Custom DLL used in CallDLL BB: Please read Release Note Information.

In case of update from Windows 2003 to Windows 2008 ,please check that your custom
development is compliant with windows 2008 .

6 CCIVR 9.1.0.11/10/11 SIP : An NMS license is required .Take care to ask for it few days
before customer site installation ! .PCS is required for such deployments .
7 CCIVR 10 : For Windows 2008 EN SP2 32 bits Server only and Windows 7 (32 and 64 bits)
or Windows XP (32 bits) for the clients.
8 Starting with CCIVR 10 : AG4000 and AG4040 are NOT SUPPORTED .
9 Starting with CCIVR 11 : CG6565e board is supported ONLY . R11.0 to R11.3 for W2008 R2
64 bits and a R11.3 version also for W2012 64 bits.
10 New license is required for CCIVR R10 : Take care to ask for it before customer site
installation . Technical Support will not provide such license .This new license is
associated to the system hardware and CCIVR version. Valid SES contract is required.
New license is required for CCIVR R11 compared to R10 : Take care to ask for it before customer site
installation . Technical Support will not provide such license .This new license is associated to the
system hardware and CCIVR version R11. Valid SES contract is required.

Alcatel-Lucent OmniPCX Enterprise - Release 10.0 and above

CCIVR Cross Compatibility Tables


Copyright ALE International 2015

TC0708 ed.21
page 9/10

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Alcatel-Lucent OmniPCX Enterprise - Release 10.0 and above

CCIVR Cross Compatibility Tables


Copyright ALE International 2015

TC0708 ed.21
page 10/10

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