PREFACE

Someone has rightly said that practical experience is far better and closer to the real world than
mere theoretical exposure. The practical experience helps the students to view the real business
world closely, which in turn widely influences their perceptions and arguments their
understanding of the real situation.
The phenomenon of creation is a long process requiring time, energy and dedications well as
skill and experience of those people engaged in the task, ultimately in the outcome as the final
form of embodiment of the creator's vision. Research work constitutes the backbone of any
management education program. A management student has to do research work quite frequently
during her entire span.
BBA is a stepping stone to management career in order to reach practical and concrete results.
Our contemporary lives have been influenced by the advancement and growth in industry.
Wherein, the ultra-modern and advanced lifestyles of the 21st century are unthinkable. This study
aims to explore all such phases.
This summer training report is a result of 6 weeks training that I had at Axis Bank Jalandhar. It
has been very educative and fruitful experience for me, it has given me insights into some
practical aspects of Employee Welfare, without which classroom knowledge can be regarded as
incomplete.

ACKNOWLEDGEMENT
It is matter of pride and privilege for me to adequately express my deep indebtedness and thanks
to our esteemed training incharge, whose unlimited guidance, innovative ideas and tireless
efforts helped along the way in completing the project.
Also my sincere thanks to management and staff of Axis Bank who helped for successfully
completion of this project.
I would like to take the opportunity to express my heartiest thanks to all the respondents of my
questionnaire. Who imparted me indispensable information to provide semantics to my project
report.
I would like to express my deep sense of gratitude to worthy director of our institute Dr. Rajesh
Bagga and to my project head Ms. Nitika Sehgal (Asst. Profesor). Without his timely guidance,
valuable support and encouragement this report would not have been possible. This project
report wouldnt have been completed without his able guidance and the precious time she has
given from his busy schedule.
Lastly, I cannot forget to owe my indebtedness to my parents and friends who have provided me
courage and moral support.
Date:

Karandeep Kaur

TABLE OF CONTENTS
Certificate

Preface

ii

Acknowledgement

iii

Chapter No.

Chapter Title

Page No.

Introduction

1-13

Review of Literature

14-19

Need, Scope and Objectives of The Study

20-21

Research Methodology

22-25

Data Analysis and Interpretation

26-42

Findings of The Study

43-44

Conclusion And Recommendations

45-47

References

48-49

Annexure

50-54

LIST OF TABLES
Table No.

Table Title

5.1

Working Experience

5.2

Satisfaction level of Employees

5.3

Awareness of Welfare Schemes

5.4

Opinion of Employees

5.5

Preference of Schemes

5.6

Nature of job given to the Employees

5.7

Satisfaction level of respondents

5.8

Satisfaction as per conditions

5.9

Satisfaction as per Economic Schemes

5.10

Amendment of Welfare Policy

Page No.

LIST OF FIGURES
Figure No.

Figure Title

Page No.

5.1

Working Experience

30

5.2

Satisfaction level of Employees

31

5.3

Awareness of Welfare Schemes

32

5.4

Opinion of Employees

33

5.5

Nature of job given to the Employees

35

5.6

Amendment of Welfare Policy

42