Beruflich Dokumente
Kultur Dokumente
Resourceful, solutions-focused professional with distinguished career in supporting leadership and cross functional teams
with analytics, project management solutions, and financial acumen delivering excellence in streamlining operations and
process improvement. Proven record of achievement in identifying and leveraging opportunities for improvements across
processes, operations, tools, and controls. Finely honed leadership, relationship-building, organizational, interpersonal,
negotiation, communication, technical, analytical, and problem-solving skills. Collaborative and innovative; capable of
managing complete project life cycle elements from conception to launch. Core Competencies:
Performance Management
Performance Turn-Arounds
Business Forecasting
Budget Control, Analysis
Technology Deployment
CAREER HIGHLIGHTS
Exhibited demonstrated expertise in leading complex cross-functional projects and programs with a focus on business
process re-design and systems implementation within defined cost, budget and quality parameters; using financial,
analytical, project management methodology, disciplines and controls.
Transformed financial and business departments, eliminating redundant processes, streamlining workflow, and
instituting cost-saving efficiencies by leveraging sharp analytics and reporting acumen.
Successfully automated the funding request process for Canadian Tire, serving as SME (Subject Matter Expert) for this
$1-3M project.
Pioneered the automation of personal credit for TD Bank a multi-million dollar, 2-year initiative with leadership of
requirements gathering, status, reporting, testing and execution.
PROFESSIONAL EXPERIENCE
Unique ability to identify, recommend, implement, and support cost-effective technology and business solutions.
THE GROUP MPP, Oakville, ON
A Canadian start-up in the film production and promotion industry.
2014-Present
Conceived, planned, and launched spreadsheets that provided comprehensive feedback on various commodities;
financial and cash flow metrics. Serve as go-to for all accounting, reporting, analytics, and forecasting functions.
1999-2014
URSULA JAMES
Page 2 905-848-0940 / 416-885-0940 ujames13@gmail.com
Professional Experience Continued
Served as SME on project planning, funding, coordination, execution, and delivery. Served as go-to for resource allocation
and strategic planning processes; benchmarked and formalized numerous processes. Directed the biweekly agenda for senior
management project governance council; attended council meetings and prepared minutes and monitored follow-up of
project funding submissions. Conducted performance management for 3 resources, with training, mentoring, coaching and
general leadership. Partnered with project management teams to provide excellence in data analytics, risk mitigation,
process automation, and milestone reporting.
Instituted a 1-page financial summary that served as a quick snapshot of project performance, cash flow, funding
outlooks, and key data elements; subsequently automated function realizing tremendous efficiencies, cost savings.
Ushered process compliance in regards to project funding verifying key data elements and documents were
presented in support of the individual requests at designated funding gates.
Formalized Single Point of Contact (SPOC) roles to support the Delivery Groups to secure funding at various
milestones of project lifecycle; trained staff and showcased intricacies of accurate reporting and analysis.
Formulated and oversaw project status, budget positions, and IT portfolio dashboard during project life-cycle.
Created comprehensive reports to stay abreast of status, functions, processes, and stakeholder requirements.
Conceived and implemented a 1-page funding summary template for all project funding submissions.
Directed IT project budget for each portfolio with leadership of forecast reporting, scorecard, and project
documentation governance.
Leveraged strong quantitative and analytical skills, with acute attention to detail and client focus.
Recipient of recognition by executive leadership for reporting of a multi-million dollar Customerlink program.
Fostered reputation for negotiation, conflict resolution and developing high-revenue generating operations.
Early Career: Prior to 1999, worked at TD Bank as Assistant Manager of Visa Operations, Systems Development Auditor,
Operations Analyst, Employee Loans Officer, and Securities Officer.
EDUCATION & CREDENTIALS