RESUME

Muslihah Binti Mustaffa

No. 4, Lorong Tanjung 4
Taman Mutiara Tanjung, Batu Kawan
14100 Simpang Ampat, Seberang Perai Selatan
Pulau Pinang
Telephon No. : 012-4104110

PERSONAL PARTICULARS
IC. No. : 841117-02-5276
Single

Marital Status :

EDUCATION
2003-2004

Kolej Teknologi & Profesional

-

2002-2003

Kolej Langkasuka
-

2000-2001

Certificate in Penyelia Tadbir Sistem Makluma

Certificate in Pembantu Tadbir Sistem Maklumat

Sek. Men. Keb. Jeneri

-

Sijil Pelajaran Malaysia

WORK EXPERIENCE
Aident Corporation Sdn. Bhd. (Bukit Minyak, Penang)
MAY 2014 Present
Position

: Shipping Clerk

Responsibilities : Prepare invoice and custom form

: Filling

Gas World Solution Sdn. Bhd. (Prai, Penang)

May 2013 April 2015
Position

: Ganeral Cleck

Responsibilities : Screen incoming calls, taking messages and/or redirect calls

: Prepare D/O, P/O, Quotation, Invoice, etc
: Maintain office filing system
: Send document, Collect cheque (Work Outside The Office)
: Any other ad-hoc tasks, as and when required by the supervisor
Mitsui-Soko (M) Sdn. Bhd.
Mac 2010 April 2013
Position

: Receptionist cum Admin Clerk

Responsibilities : Welcome visitors by greeting them in person and direct them to

the correct
destination.
: Screen incoming calls, talking messages and/or redirect calls
: Maintain the schedule for booking of meeting rooms.
: Keeping the reception area clean and tidy
: To handle shipping documentation such as export and import
document
: To coordinate with customer service department and store team
: Provide administrative support to ensure that munipal operations
are maintained in
an effective, up to date and accurate manner
: Maintain office filing system
: Any other ad-hoc tasks, as and when required by the supervisor
Aeon Co. (M) sdn. Bhd. (Setiawangsa, Kuala Lumpur)
Oct. 2008 Nov. 2009
Position

: Customer Service Assistant

Responsibilities : Screen incoming calls, taking messages and/or redirect calls.

: To provide accurate information
customers enquiries.

EXTRA CURRICULULAR ACTIITIES

Kursus Bina Negara Mahasiswa

to customers and

handle

SKILLS/STRENGTHS

Certification : ISO 9001:2008 Internal Quality Autitor

Driving Licenses : B2, D

Proficient in Microsoft Word and Excel

Able to work under pressure and meet tight deadlines

OTHER INFORMATION

Responsible, proactive and self motivated

ADDITIONAL INFO

Customers master record management

Order management

Billing management

Issue Sales Order and coordinating with order department for the Order
Delivery

Distribute the product standart, ISO procedures and others to relevant

department if have any revised

Assist in coordinating the internal audit activities

Assistance in planning the monthly office stationery and others

Purchasing office supplies

REFERENCES
The following person have agreed to provide any additional information
regarding my qualitifications and character :
Name

: Hashim Bin Abd. Hamid

Relationship : Head Of Department

Company

: Mitsui-Soko (M) Sdn. Bhd.

Telephone No.

: 012-4369255

Name

: Hayat